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SOP Present

Standard operating procedures (SOPs) outline the specific steps for carrying out tasks or processes in a consistent and standard manner. SOPs define what should be done, when, where, and by whom to ensure quality, consistency, and to avoid confusion among staff. They provide guidance to new employees and apply regardless of changes in management. SOPs should include an introduction describing available facilities, objectives, scope, organizational structure, staffing, working hours, procedures, responsibilities, checklists, and any other relevant information. They help hospitals standardize processes and ensure recognized practices are followed.

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0% found this document useful (0 votes)
74 views9 pages

SOP Present

Standard operating procedures (SOPs) outline the specific steps for carrying out tasks or processes in a consistent and standard manner. SOPs define what should be done, when, where, and by whom to ensure quality, consistency, and to avoid confusion among staff. They provide guidance to new employees and apply regardless of changes in management. SOPs should include an introduction describing available facilities, objectives, scope, organizational structure, staffing, working hours, procedures, responsibilities, checklists, and any other relevant information. They help hospitals standardize processes and ensure recognized practices are followed.

Uploaded by

SURYA S
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as TXT, PDF, TXT or read online on Scribd
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STANDARD OPERATI
PROCEDURE
(SOPs) for Hospitals
WHAT IS AN “SO

By Definition, An SOP or “Standard Operating Procedure” tells in writing


about

WHAT should be do
WHEN it should be done
WHERE it should be done
And
WHO should do it
IMPORTANCE OF “SOPs” Contd. <1/2>

• Ensures QUALITY AND CONSISTENCY in delivery of


services.

• Ensures that RECOGNISED & APPROVED PRACTICE is


followed.

• AVOIDS CONFUSION among staff members.

• Defines DUTIES and RESPONSIBILITIES of all.

• Provides GUIDANCE to new staff.


IMPORTANCE OF “SOPs” Contd. <2/2>

• SOPs are always applicable irrespective of


presence of departmental head.

• They may be improved from time to time.

• Do not hesitate to work outside a written


procedure.

• Every staff should be asked to read all SOPs.


HOW TO
PREPARE / WRITE
“SOPS”
“SOPS”
ARE
EXHAUSTIVE
PREPARING “SOPs”
INTRODUCTION
Give details of facilities available related to this procedure.
OBJECTIVES
All staff to understand that this partic procedure has to be done in a standard
manner as described in this SOP.
SCOPE OF DOCUMENT
To whom it is applicable? Who is the audience?
ORGANOGRAM
What is the organisational structure pertaining to this procedure.
STAFFING
Staff provided by the hospital to carry out this procedure.
WORKING HOURS
What are the working hours for this department?
PREPARING “SOPs” contd. <2/2>

PROCEDURE
Standard methodology, as recommended by the hospital, for carrying out this work.
PATIENT / PERSONNEL FLOW CHART
Flow chart of the people involved in this procedure; if applicable.
DUTIES & RESPONSIBILITIES
Of various persons involved in carrying out this job.
CHECKLISTS
Provide various check lists so that chances of mistakes are negligible.
STATIONARY FORMATS REQUIRED
Various stationary formats requirein execution of that particular procedure.
Any other relevant information
THANK YOU Dr. Arun KUMAR
Consultant Hospital Planning & Administration
[email protected]
093508
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