X-Type (X400) V6-3.0L (2002)
X-Type (X400) V6-3.0L (2002)
14. Fill out an authorized modification label (Illustration 5) and apply it to the underside of the hood
as shown in Illustration 6.
15. Remove fender protection covers and close hood.
Note:
Refer to Administration Bulletin 6-94, for information on obtaining additional Authorized modification
labels.
Parts Information
Warranty Information:
Warranty claims should be submitted quoting the information found in this Service Action. This will
result in payment of the stated time and, where applicable, parts/miscellaneous expense codes.
The options that allow for drive in/drive out may only be claimed when the vehicle has been
brought in to the workshop for this action alone to be undertaken.
Note:
Navigation System - Telematics Concerns/Latest
Software
Navigation Module: All Technical Service Bulletins Navigation System - Telematics
Concerns/Latest Software
XT419-05
X-TYPE
DATE 12/02
VIN C00001-ON
Issue:
This Technical Bulletin has been issued to address customer complaints of Telematics concerns.
When telematic concerns are experienced, make sure the latest level operating system software
has been installed before replacing any hardware.
Action:
In case of a verified customer complaint, follow the workshop procedure outlined below to update
the telematics operating system software.
Caution:
Software that is older than the currently loaded software should not be loaded onto a navigation
module as this could permanently damage the navigation module. Refer to Administration Bulletin
1-144 Amended.
Note:
The software level can be checked by pressing and holding the Phone and Menu keys down at the
same time for 5 seconds - A 'PIN Entry' screen will be displayed. Enter code 917 and press
'ENTER'. The software level will be displayed in the lower left corner of the screen.
UPDATE PROCEDURE
Note:
All user-stored locations will be removed when the software is updated (memory points, avoid
areas, recent destinations, home positions etc).
1. Locate the radio PIN card. Turn the ignition key to the accessory position.
Note:
If the ignition key is turned 'OFF' or the system disc is ejected while the software is updating, the
unit will lose all software and will display a blank screen. If this happens, carry out the Manual
Telematics Software Updating procedure.
5. When the update is complete the system will display the 'Leaper' screen and then time out to
display one of the sub-systems (Air Conditioning, Radio, Navigation or Phone).
Note:
The radio PIN entry screen may be displayed first if the radio market setting was changed. At this
point enter the radio PIN and the system will function normally.
X-TYPE
VIN C00344-C25928
Remove and destroy Bulletin XT419-S920 dated 05/02. Replace with this Bulletin. This Service
Action is superseded by Recall R935.
Issue:
The General Electronic Control Module (GECM) installed in some X-TYPE vehicles (within the
above VIN range) may experience an internal circuit failure. This condition could lead to intermittent
operation of some electrical systems.
Action:
XT413-R935
X-TYPE
DATE 03/03
VIN C00294-D17471
Issue:
Jaguar has investigated a concern with the external indicators on X-TYPE Vehicles. When power is
lost to the external indicators, the internal 'tell tales' flash as if there is no fault. Investigations have
determined that the General Electronic Control Module (GECM) design includes feed back to the
driver via a 'tell tale' function for bulb failure but does not include feedback in the event of power
loss to the direction indicator system as required by law.
Corrective action was introduced into production at the end of October 2002, by implementing a
software change within the GECM.
Jaguar Cars has made the decision to recall all X-TYPE vehicles in the above VIN range that have
yet to have the correct level of GECM installed.
Jaguar Cars will be writing to all owners of affected vehicles requesting them to contact their
nearest dealer as soon as possible to arrange for the GECM to be replaced at the earliest
opportunity.
To ensure that this repair can be fully completed, the owners of affected vehicles must make
available all remote locking handsets.
In conjunction with this Recall Action, Service Action S934 Restraints Control Module Reprogram
will be released which is an owner notification program and affects all X-TYPE vehicles within the
VIN range of C00294 to C90822. You should ensure that all repairs are completed at one visit.
Action:
This is an ideal opportunity to ensure that all outstanding Service Actions are completed on
X-TYPE vehicles included within this Recall Action.
Note:
All vehicle keys/transmitters must be present during GECM reconfiguration. Any key/transmitter not
present will no longer function.
A list of the current X-TYPE campaigns is shown. Please ensure that you check that the vehicle is
applicable to the campaign prior to confirming the booking with your customers so that suitable
time and parts are made available prior to the repair visit. This can be done by using the
outstanding campaign function within DDW, using your own internal records and by checking the
original campaign bulletin. If is also important that you ensure that the repair has not already been
completed as NO repeat campaign claims will be accepted.
Note:
Always review a Vehicle's Claim History within DDW first to determine whether this recall has been
previously performed on a specific vehicle. The "Review Claim History" function will display a list of
claims against the vehicle. If this recall appears in the program code field, do not perform this
recall.
MODIFICATION PROCEDURE
Note:
All vehicle keys/transmitters must be present during GECM reconfiguration. Any key/transmitter not
present will no longer function.
Page 34
10. Reconnect vehicle battery. (See Workshop Manual, JTIS CD ROM, section: 414-01)
11. Verify that Worldwide Diagnostic System (WDS) is loaded with Issue 23A or later software and
connect to vehicle.
Note:
All vehicle keys/transmitters must be present during GECM reconfiguration. Any key/transmitter not
present will no longer function.
Note:
The General Electronic Control Module (GECM) is clipped into the Engine Control Module (ECM)
bracket above the ECM. There are no separate brackets. The two modules are located on the right
side of the passenger compartment beneath the dash near the A-post.
5. Displace tang on GECM securing plate to lower securing bracket (Illustration 2).
Navigation System - Telematics Concerns/Latest
Software
Navigation Module: All Technical Service Bulletins Navigation System - Telematics
Concerns/Latest Software
XT419-05
X-TYPE
DATE 12/02
VIN C00001-ON
Issue:
This Technical Bulletin has been issued to address customer complaints of Telematics concerns.
When telematic concerns are experienced, make sure the latest level operating system software
has been installed before replacing any hardware.
Action:
In case of a verified customer complaint, follow the workshop procedure outlined below to update
the telematics operating system software.
Caution:
Software that is older than the currently loaded software should not be loaded onto a navigation
module as this could permanently damage the navigation module. Refer to Administration Bulletin
1-144 Amended.
Note:
The software level can be checked by pressing and holding the Phone and Menu keys down at the
same time for 5 seconds - A 'PIN Entry' screen will be displayed. Enter code 917 and press
'ENTER'. The software level will be displayed in the lower left corner of the screen.
UPDATE PROCEDURE
Note:
All user-stored locations will be removed when the software is updated (memory points, avoid
areas, recent destinations, home positions etc).
1. Locate the radio PIN card. Turn the ignition key to the accessory position.
Note:
If the ignition key is turned 'OFF' or the system disc is ejected while the software is updating, the
unit will lose all software and will display a blank screen. If this happens, carry out the Manual
Telematics Software Updating procedure.
5. When the update is complete the system will display the 'Leaper' screen and then time out to
display one of the sub-systems (Air Conditioning, Radio, Navigation or Phone).
Note:
The radio PIN entry screen may be displayed first if the radio market setting was changed. At this
point enter the radio PIN and the system will function normally.
and the system will function normally. The 4-digit security code number can be found on the
Security Radio Code card that came with the vehicle.
Warranty Information
Page 36
Always review a Vehicle's Claim History within DDW first to determine whether this recall has been
previously performed on a specific vehicle. The "Review Claim History" function will display a list of
claims against the vehicle. If this recall appears in the program code field, do not perform this
recall.
Navigation System - Telematics(R) Issues
Navigation Module: Customer Interest Navigation System - Telematics(R) Issues
XT419-07
X-TYPE
DATE 02/04
VIN C00001-ON
Issue:
When telematic issues are experienced, it is important to ensure that the latest level operating
system software has been installed before replacing any hardware.
Action:
Should a customer express concern, update the telematics operating system software (if
necessary) following the workshop procedure outlined below.
Caution:
Do not load software that is older than the currently loaded software into a Navigation Module since
this can permanently damage the Navigation Module.
Note:
The software level can be checked by pressing and holding the 'Phone' and 'Menu' keys down at
the same time for approximately 5 seconds -A 'PIN Entry' screen will be displayed, enter code 917
and press 'ENTER'. The software should be version 8.00 or later.
Note:
Obtain and record the 4-digit security code number from the Security Radio Code card for the
Workshop Procedure.
WORKSHOP PROCEDURE
Note:
All customer stored locations will be removed when the software is updated (memory points, avoid
areas, recent destinations, home positions etc).
Note:
If the ignition key is turned OFF or the disc is ejected while the software is updating, the unit will
lose all software and will display a blank screen. If this happens, leave the system for
approximately 20 minutes with the ignition switched ON and the software disc inserted, the system
should then recover to complete the update. If the system does not recover the DVD unit will
require replacement.
6. When the update is complete the system will display the 'Leaper' screen and then time out to
display one of the sub-systems (Air Conditioning, Radio, Navigation or Phone).
Note:
The radio PIN entry screen may be displayed first if the radio market setting was changed. At this
point enter the 4-digit security code number
Page 48
General Module: Service and Repair
Removal
CAUTION: Electronic modules are sensitive to static electrical charges. If exposed to these
charges, damage may result.
1. Disconnect the battery ground cable. See: Starting and Charging/Battery/Service and Repair
Installation
REMEDY: Dealers will replace the General Electric Module. Jaguar has not yet provided an owner
notification schedule. Owners may contact Jaguar at 1-201-818-8500.
Navigation System - Revised PSE Module
XT419-03
X-TYPE
DATE 10/02
VIN C00001-ON
"No Phone" / "No Phone Fitted" Message Displayed - Revised PSE Module - Repair Procedure
Issue:
On some 2002 MY-ON X-TYPE vehicles, the radio or navigation screen intermittently displays 'No
Phone'/'No Phone Fitted'. No phone calls can be made or received until the ignition is recycled, the
message disappears from the phone or navigation screen and the phone system becomes
functional.
A new telephone Portable Support Electronic (PSE) module with the latest level software is
available to solve this concern.
Action:
In case of a customer complaint of the above condition, follow the workshop procedure outlined
below.
1. Check the software level of the phone PSE before replacing the module. Press and hold the
eject and AM/FM buttons together until the setup screen appears. Then press eject and mix
together until a small box appears with letters and numbers. Cycle the two buttons together to
obtain the information needed. The four items that will be displayed (if equipped) are MAIN...
CDC... PHONE...NAVI...
2. If the PHONE (PSE module) software is 1.29, you will need to upgrade to the new 4.0 software
by installing a new PSE module. (Refer to Workshop Manual, JTIS CD ROM, section: 419-08, SRO
86.56.59).
If the software already has the 4.0 software, contact the Jaguar Technical Hotline at
1-888-524-3577 for further assistance.
Parts Information
Warranty Information:
Warranty claims should be submitted quoting the information found in the table. This will result in
payment of the stated time and, where applicable parts/miscellaneous expense codes as listed.
Navigation System - Revised PSE Module
Navigation Module: All Technical Service Bulletins Navigation System - Revised PSE Module
XT419-03
X-TYPE
DATE 10/02
VIN C00001-ON
"No Phone" / "No Phone Fitted" Message Displayed - Revised PSE Module - Repair Procedure
Issue:
On some 2002 MY-ON X-TYPE vehicles, the radio or navigation screen intermittently displays 'No
Phone'/'No Phone Fitted'. No phone calls can be made or received until the ignition is recycled, the
message disappears from the phone or navigation screen and the phone system becomes
functional.
A new telephone Portable Support Electronic (PSE) module with the latest level software is
available to solve this concern.
Action:
In case of a customer complaint of the above condition, follow the workshop procedure outlined
below.
1. Check the software level of the phone PSE before replacing the module. Press and hold the
eject and AM/FM buttons together until the setup screen appears. Then press eject and mix
together until a small box appears with letters and numbers. Cycle the two buttons together to
obtain the information needed. The four items that will be displayed (if equipped) are MAIN...
CDC... PHONE...NAVI...
2. If the PHONE (PSE module) software is 1.29, you will need to upgrade to the new 4.0 software
by installing a new PSE module. (Refer to Workshop Manual, JTIS CD ROM, section: 419-08, SRO
86.56.59).
If the software already has the 4.0 software, contact the Jaguar Technical Hotline at
1-888-524-3577 for further assistance.
Parts Information
Warranty Information:
Warranty claims should be submitted quoting the information found in the table. This will result in
payment of the stated time and, where applicable parts/miscellaneous expense codes as listed.
Locations
Accessory Relay: Locations
X-TYPE
VIN C00344-C25928
Remove and destroy Bulletin XT419-S920 dated 05/02. Replace with this Bulletin. This Service
Action is superseded by Recall R935.
Issue:
The General Electronic Control Module (GECM) installed in some X-TYPE vehicles (within the
above VIN range) may experience an internal circuit failure. This condition could lead to intermittent
operation of some electrical systems.
Action:
10. Reconnect vehicle battery. (See Workshop Manual, JTIS CD ROM, section: 414-01)
11. Verify that Worldwide Diagnostic System (WDS) is loaded with Issue 23A or later software and
connect to vehicle.
Note:
All vehicle keys/transmitters must be present during GECM reconfiguration. Any key/transmitter not
present will no longer function.
XT413-R935
X-TYPE
DATE 03/03
VIN C00294-D17471
Issue:
Jaguar has investigated a concern with the external indicators on X-TYPE Vehicles. When power is
lost to the external indicators, the internal 'tell tales' flash as if there is no fault. Investigations have
determined that the General Electronic Control Module (GECM) design includes feed back to the
driver via a 'tell tale' function for bulb failure but does not include feedback in the event of power
loss to the direction indicator system as required by law.
Corrective action was introduced into production at the end of October 2002, by implementing a
software change within the GECM.
Jaguar Cars has made the decision to recall all X-TYPE vehicles in the above VIN range that have
yet to have the correct level of GECM installed.
Jaguar Cars will be writing to all owners of affected vehicles requesting them to contact their
nearest dealer as soon as possible to arrange for the GECM to be replaced at the earliest
opportunity.
To ensure that this repair can be fully completed, the owners of affected vehicles must make
available all remote locking handsets.
In conjunction with this Recall Action, Service Action S934 Restraints Control Module Reprogram
will be released which is an owner notification program and affects all X-TYPE vehicles within the
VIN range of C00294 to C90822. You should ensure that all repairs are completed at one visit.
Action:
This is an ideal opportunity to ensure that all outstanding Service Actions are completed on
X-TYPE vehicles included within this Recall Action.
Note:
All vehicle keys/transmitters must be present during GECM reconfiguration. Any key/transmitter not
present will no longer function.
A list of the current X-TYPE campaigns is shown. Please ensure that you check that the vehicle is
applicable to the campaign prior to confirming the booking with your customers so that suitable
time and parts are made available prior to the repair visit. This can be done by using the
outstanding campaign function within DDW, using your own internal records and by checking the
original campaign bulletin. If is also important that you ensure that the repair has not already been
completed as NO repeat campaign claims will be accepted.
Note:
Always review a Vehicle's Claim History within DDW first to determine whether this recall has been
previously performed on a specific vehicle. The "Review Claim History" function will display a list of
claims against the vehicle. If this recall appears in the program code field, do not perform this
recall.
MODIFICATION PROCEDURE
Note:
All vehicle keys/transmitters must be present during GECM reconfiguration. Any key/transmitter not
present will no longer function.
Page 72
and the system will function normally. The 4-digit security code number can be found on the
Security Radio Code card that came with the vehicle.
Warranty Information
Page 35
14. Fill out an authorized modification label (Illustration 5) and apply it to the underside of the hood
as shown in Illustration 6.
15. Remove fender protection covers and close hood.
Note:
Refer to Administration Bulletin 6-94, for information on obtaining additional Authorized modification
labels.
Parts Information
Warranty Information:
Warranty claims should be submitted quoting the information found in this Service Action. This will
result in payment of the stated time and, where applicable, parts/miscellaneous expense codes.
The options that allow for drive in/drive out may only be claimed when the vehicle has been
brought in to the workshop for this action alone to be undertaken.
Note:
Page 19
1. Open hood and install fender protection covers.
2. Disconnect vehicle battery. (See Workshop Manual, JTIS CD ROM, section: 414-01).
Note:
The General Electronic Control Module (GECM) is clipped into the Engine Control Module (ECM)
bracket above the ECM. There are no separate brackets. The two modules are located on the right
side of the passenger compartment beneath the dash near the A-post.
5. Displace tang on GECM securing plate to lower securing bracket (Illustration 2).
Navigation System - Telematics(R) Issues
Navigation Module: All Technical Service Bulletins Navigation System - Telematics(R) Issues
XT419-07
X-TYPE
DATE 02/04
VIN C00001-ON
Issue:
When telematic issues are experienced, it is important to ensure that the latest level operating
system software has been installed before replacing any hardware.
Action:
Should a customer express concern, update the telematics operating system software (if
necessary) following the workshop procedure outlined below.
Caution:
Do not load software that is older than the currently loaded software into a Navigation Module since
this can permanently damage the Navigation Module.
Note:
The software level can be checked by pressing and holding the 'Phone' and 'Menu' keys down at
the same time for approximately 5 seconds -A 'PIN Entry' screen will be displayed, enter code 917
and press 'ENTER'. The software should be version 8.00 or later.
Note:
Obtain and record the 4-digit security code number from the Security Radio Code card for the
Workshop Procedure.
WORKSHOP PROCEDURE
Note:
All customer stored locations will be removed when the software is updated (memory points, avoid
areas, recent destinations, home positions etc).
Note:
If the ignition key is turned OFF or the disc is ejected while the software is updating, the unit will
lose all software and will display a blank screen. If this happens, leave the system for
approximately 20 minutes with the ignition switched ON and the software disc inserted, the system
should then recover to complete the update. If the system does not recover the DVD unit will
require replacement.
6. When the update is complete the system will display the 'Leaper' screen and then time out to
display one of the sub-systems (Air Conditioning, Radio, Navigation or Phone).
Note:
The radio PIN entry screen may be displayed first if the radio market setting was changed. At this
point enter the 4-digit security code number
Recall 03V011000: Rear Turn Signals Inoperative
General Module: All Technical Service Bulletins Recall 03V011000: Rear Turn Signals Inoperative
DEFECT: On certain sedans, under some circumstances, the power circuit that feeds the direction
indicator system could fail. This could result in the driver being unaware that the external turning
indicators are not operating because the internal "tell-tail" light on the driver's instrument panel
continues to work normally. The loss of rear turn signals could fail to warn a following driver that the
vehicle is turning and could result in a crash.
REMEDY: Dealers will replace the General Electric Module. Jaguar has not yet provided an owner
notification schedule. Owners may contact Jaguar at 1-201-818-8500.
Page 22
Always review a Vehicle's Claim History within DDW first to determine whether this recall has been
previously performed on a specific vehicle. The "Review Claim History" function will display a list of
claims against the vehicle. If this recall appears in the program code field, do not perform this
recall.
Page 62
4. Press and hold the Phone and Menu keys down at the same time for 5 seconds - A 'PIN Entry'
screen will be displayed.
7. Press the software Update button and follow the on-screen prompts.
Note:
If the ignition key is turned 'OFF' or the system disc is ejected while the software is updating, the
unit will lose all software and will display a blank screen. If this happens, repeat the Manual
Telematics Software Updating steps.
8. When the update is complete the system will display the 'Leaper' screen and then time out to
display one of the sub-systems (Air Conditioning, Radio, Navigation or Phone).
Note:
The radio PIN entry screen may be displayed first. At this point enter the radio PIN and the system
will function normally.
Note:
If the ignition key is turned 'OFF' or the system disc is ejected while the software is updating, the
unit will lose all software and will display a blank screen. If this happens, repeat the Manual
Telematics Software Updating steps.
Warranty Information:
Warranty claims should be submitted quoting the information found in the table. This will result in
payment of the stated time and, where applicable parts/miscellaneous expense codes as listed.