Unit-V

PART - A
Q. Questions BT Level
No Competence

1 Define Queue. BTL 1 Remembering

2 How do you show your understanding on replacement theory? BTL 2 Understanding

3 BTL 3
What is Group replacement? Applying

4 Classify the types of Queue. BTL 4 Analyzing

5 How waiting time cost is related to queuing system? BTL 5 Evaluating

6 Interpret the Characteristics Of Queuing Models. BTL 6 Creating

7 How would you explain consumer behavior? BTL 1 Remembering

8 Compare Serial and parallel Queue with Examples. BTL 2 Understanding

9 Classify the types of Replacement model. BTL 3 Applying

10 Discuss the advantages of simulation. BTL 4 Analyzing

11 Interpret the need for fixing Reorder Point. BTL 5 Evaluating

12 What is GRP &IRP? BTL 6 Creating

13 Distinguish between breakdown maintenance and preventive maintenance. BTL 1 Remembering

14 How do you show your understanding on Little’s formula in queueing theory? BTL2 Understanding

15 Categorize Queue Discipline. BTL 3 Applying

16 Develop Kendall’s Notation of a Queue. BTL 4 Analyzing

17 What is “Collusion” in Queue Discipline? BTL 1 Remembering

18 Compare the Queue Length and No. of Customers in the System. BTL 2 Understanding

19 When a Machine should be replaced? BTL 1 Remembering

20 Describe Kendall’s Notation for identifying a Queue Model with two channels, BTL 1
Remembering
Poisson arrivals, exponential service and infinite calling population.

PART B
Q. No Questions BT Level Competence

The cost of machine is Rs.16,100 and scrap value is Rs.1,100. Maintenance Cost BTL1 Remembering
form for machine are as follows:
Year 1 2 3 4 5 6 7 8
1
Maintenance 300 450 600 800 100 1200 1500 2000
Cost
When should the machine be the replaced?
The following table gives to cost of spares per year, overhead cost of maintenance BTL2 Understanding
per year and resale value of certain equipment whose purchase price is Rs. 50,000:
Illustrate when the machine can be replaced.
2 Year 1 2 3 4 5
Cost of Spares 10000 12000 14000 15000 17000
Overhead Maintenance Cost 5000 5000 6000 6000 8000
Resale Value 40000 32000 28000 25000 22000
A Taxi owner estimates from his past records that the cost per year for operating a BTL3 Applying
taxi whose purchase price when new is Rs.60,000 are as follows.
Age 1 2 3 4 5
Operating 10000 12000 15000 18000 20000
3
Cost
After 5 years the operating cost is Rs.6000 x K, Where “k” is 6,7,8,9,10(age). If the
resale value decreases by 10% of purchase price each year, calculate the best time of
replacement if time value is not implemented?
A cost of a machine is 6100 and its scrap value is Rs. 100. The maintenance Cost BTL4 Analyzing
from the experience are as follows:
Year 1 2 3 4 5 6 7 8
4 Maintenance 100 250 400 600 900 1200 1600 2000
Cost
i) Examine the average cost of replacement (8 Marks)
ii) Analyze when the asset can be replaced (5 Marks)
BTL5 Evaluating

Week 1 2 3 4 5 6 7
Conditional 0.07 0.15 0.25 0.45 0.75 0.9 1
5 Probability
IRP Cost is Rs.1.25 per item
GRP Cost is Rs.60 Paise Per item.
i) Estimate the IRP cost (5 Marks)
 ii) Predict GRP cost and Determine whether GRP or IRP is the Best
Policy (8 marks)

i) Machine A Costs Rs.9000. Annual Operating Cost is Rs.200 for the 1 st BTL6 Creating
year and then increases by 2000 every year. Determine the best age at
which to replace the machine. Assume the machine has no resale value.
(5 marks)
6
ii) Machine B Costs Rs.10,000 . Annual operating cost is Rs.400 for the 1 st
year and then increases by 800 every year. No resale value. You have
now a machine of type A which is one year old. Conclude if M/c A can
be replaced by M/c B. Is so, When? (8 marks)
A self-service store employs one cashier at its counter. 9 Customers arrive on an BTL1 Remembering
average every 5 minutes. While the cashier can serve 10 customer in 5 minutes.
Assuming Poisson Distribution for arrival rate and exponential distribution for
service rate Find the following:
7
(i) Average number of customer in the system (3 Marks)
(ii) Average Number of customer in Queue. (3 Marks)
(iii) Average time a customer spend in the system (3 Marks)
(iv) Average time a customer wait before being Served. (4 Marks)
A super market has 2 girls running up sales at the counters. If the service time for BTL2 Understanding
each customer is exponential with mean of 4 minutes and if people arrive in a
Poisson fashion at the rate of 10 an hour. Infer the following:
8
(i) What is the average waiting time a customer spends in the system? (5
Marks)
(ii) What is the expected percentage of Idle time for each girl? (8 Marks)
A two – person barber shop has five chairs to accommodate waiting customers. BTL3 Applying
Potential customers who arrive when all five chairs are full leave without entering the
barbershop. Customers arrive at the average rate of 3.7674 per hour and spend an
average of 15 minutes is the barber chair. Apply Kendall’s Notation and Solve.
i) What is the probability a customer can get directly into the barber chair
upon arrival? (3 Marks)
9
ii) What is the effective arrival rate? (3 Marks)
iii) How much time can a customer expect to spend in the barber shop? (3
Marks)
iv) How much time can a customer expect to spend in the barber shop? (4
Marks)
 IRP cost Rs 4/item. GRP cost is 80 paise/item. BTL4 Analyzing

Week 1 2 3 4 5 6
Probability 0.09 0.25 0.49 0.85 097 1

10

i) Find the IRP cost (5 Marks)

ii) Compare IRP or GRP and conclude which is best.(8 Marks)

A machine owner finds from his past records that the cost per year BTL1 Remembering
of maintaining a machine, whose purchase price is Rs.6,000 are as
given below.

Year 1 2 3 4 5 6 7 8
11

Maintenance 100 1200 1400 1800 2300 2800 3400 4000

Cost
Resale Price 3000 1500 750 375 200 200 200 200

Find at what age a replacement is due, assuming time value is 10%

Cars arrive at a petrol pump, having one petrol unit, in poisson BTL2 Understanding
fashion with an average of 10 cars per hour. The service time is
distributed exponentially with a mean of 3 minutes. Predict
i) Average number of cars in the system (3 marks)
12
ii) Average waiting time in the queue (3 marks)
iii) Average queue length (3 marks)
iv) The probability that the number of cars in the system is 2. (4
marks)
In a public telephone booth, the arrivals are on the average 15 per BTL4 Analyzing
hour. A call on the average takes 3 minutes. If there is just one
phone, Analyse and find:
13 i) The expected number of callers in the booth at any time (6
marks)
ii) ii) The proportion of the time the booth is expected to be
idle (7 marks)

A T.V repairman finds that the time spent on his job has an BTL1 Remembering
exponential distribution with mean 30 minutes. If he repairs sets in
the order in which they came in and if the arrival of sets is poisson
14
with an average rate of 10 per 8 hour day, how will you calculate the
expected idle time day? How many jobs are ahead of the average set
just brought in?
 PART C

Q. No Questions BT Level Competence

Assume you are supposed to orient employees about Queuing system. Remembering
BTL 1
Recall the General structure of Queuing system in detail
1
In a reservation counter with a single server, customer arrive with the inter- Understanding
arrival time as the exponential distribution with mean 10 minutes. The service
time is also assumed to be exponential with mean 8 minutes. Predict BTL 2
a) the idle time of the server (5 marks)
2 b) the average length of the Queue. (5 marks)
c) Expected time that a customer spends in the system.(5 marks)
An electronic equipment contains 500 resistors. When any resistor fails, it is Applying
replaced. The cost of replacing a resistor individually is Rs.20. If all the
resistors are replaced at the same time, the cost per resistor is Rs. 5. The
percentage of surviving, S(i) at the end of month i is given below; Apply IRP & BTL 3
GRP & Find which is best.

3
Month i 0 1 2 3 4 5
S(i) 100 90 75 55 30 0
The failure rates of 1000 street bulbs in a colony are summarized in table: Analyzing

End of Month: 1 2 3 4 5 6
Probability of failure to date: 0.05 0.20 0.40 0.65 0.85 1.00

The cost of replacing an individual bulb is Rs.60. If all the bulbs are
replaced simultaneously it would cost Rs.25 Per bulb. Any one of the following
two options can be followed to replace the bulbs. BTL 4
(i) Replace the bulbs individually when they fail (Individual replacement policy)
(ii) Replace all the bulbs simultaneously at fixed intervals and replace the
individual bulbs as and when they fail in service during the fixed interval (Group
replacement policy)
Analyse & find out the optimal replacement policy, i.e., Individual
4 replacement policy or group replacement policy? If group replacement policy is
optimal, then find at what equal intervals should all bulbs are replaced?