Web Portal Procedures

Publication No. AA4103_en

2012-08-27
All rights reserved. No part of this manual may be reproduced or copied in
any form by any mean graphic, electronic, or mechanical, including
photocopying, typing, or information retrieval systems without written
permission.
Contents

1 Introducing the Web Portal

About the Web Service Portal Software ...................................................................................... 1-1
View the Online Help and Product Documentation ............................................................. 1-2
About Remote Management Services .......................................................................................... 1-2

2 Setting up the Laser Imager

About the Installation ................................................................................................................... 2-1
Access the Web Portal ................................................................................................................... 2-1
Initial Setup with the Installation Wizard .................................................................................... 2-2
Configuration Adjustments .......................................................................................................... 2-3
Image Quality Parameters—Wizard ....................................................................................... 2-3
Configure the SCU Parameters ............................................................................................... 2-3
Film and Image Options .......................................................................................................... 2-4
Mammography Page Layouts ................................................................................................. 2-4
Change the System Parameters .................................................................................................... 2-5
Clock ......................................................................................................................................... 2-5
Network (Host Name) .............................................................................................................. 2-5

3 Maintenance, Troubleshooting, and Utilities

How to Get Help ............................................................................................................................ 3-1
Check Status ................................................................................................................................... 3-1
Device ....................................................................................................................................... 3-1
Status ........................................................................................................................................ 3-1
Imager Monitor ....................................................................................................................... 3-2
System Status ........................................................................................................................... 3-3
Manage the Quality Control for Mammography ........................................................................ 3-4
Check the Print Count ................................................................................................................... 3-4
Make a Test Print ........................................................................................................................... 3-5
Density, Calibration, or Mammo Test Print ............................................................................ 3-5
Contrast Test Print ................................................................................................................... 3-5
Software Options ........................................................................................................................... 3-6
Back Up the Software .............................................................................................................. 3-6
Restart the Web Portal Software ............................................................................................ 3-6
Upgrade the Software ............................................................................................................. 3-7

AA4103_en | 2012-08-27 i
 Manage any Errors, Diagnostics, and the System ........................................................................ 3-8
View a Diagnostic Summary ................................................................................................... 3-8
View the Error History Log ...................................................................................................... 3-8
Work with Network Diagnostics ............................................................................................. 3-8
Work with System Information .............................................................................................. 3-9

ii AA4103_en | 2012-08-27
1 Introducing the Web Portal
The information contained herein is based on the experience and knowledge relating to
the subject matter gained by the manufacturer prior to publication.
No patent license is granted by this information.
The manufacturer reserves the right to change this information without notice and
makes no warranty, express or implied, with respect to this information. The
manufacturer shall not be liable for any loss or damage, including consequential or
special damages, resulting from the use of this information, even if loss or damage is
caused by the manufacturer’s negligence or other fault.

About the Web Service Portal Software

The Web Portal is a part of the imager system. Access the Web Portal over the Internet
on a networked personal computer. In the Web Portal, you can view and manage the
imager's connections over the network, configure features, view and correct error
messages and general status, etc.
When you access the Web Portal, a Device Status page appears. You can check the status
of the imager, the film, and the film supply.
In the Web Portal:
• The center panel displays the screens where you view and perform tasks.
• The Help icon provides context-sensitive online Help for fields and pages.
• The left panel displays links to all other pages:
– Configuration—Set up the imager on the network, and set it up to receive from
modalities.
– Diagnostics—Generate test prints, etc.
– Logs—View logs, etc.
– Monitoring and Control—View monitoring information about the imager,
check print counts, etc. Includes the mammography quality control settings.
– System Information—View system and version information.
– Upgrade—Upgrade the software.
– Utilities—Log off, restart, and backup/restore the software.
– Wizards—Access the Installation and Image Quality utilities.

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Introducing the Web Portal

View the Online Help and Product Documentation

The online Help provides field and page definitions plus other reference information that
you may find useful as you are working in the Web Portal.
To access context-level Help, click the Help icon anywhere in the Web Portal. To close the
Help window, click outside the window.
To view the Web Portal documentation, click Documentation in the menu.

About Remote Management Services

• Ability to monitor and diagnose error conditions without introducing “downtime”
• Firewall-safe, Internet transmission of machine data, while complying with patient
confidentiality regulations
• Minimal effort to set up communication
• Flexibility to facilitate specific configurations at each site

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2 Setting up the Laser Imager
About the Installation

Important
Read and complete the Site Readiness Checklist and the Safety Manual before you start the
installation.
Install the imager in a secure location to protect patient privacy rights if required by local
regulations.
To install the imager, see the Getting Started Manual. After the hardware is installed, use
the Installation Wizard, accessible through the Web Portal, to configure the system on
the network and set up modalities and features. Finally, use the Image Quality wizard
as necessary to adjust the image quality parameters.

System Requirements
The following requirements are for the personal computer and the network where Web
Portal will be accessed:
• 10/100 Mbps Ethernet
• MICROSOFT WINDOWS INTERNET EXPLORER 6, sp1 or above

Note
To use INTERNET EXPLORER 8 or 9, enable compatibility mode for the browser.

Access the Web Portal

1. At any networked computer, open an INTERNET EXPLORER window.
2. In the Address box, type: <IP address of the imager>, and then click Go.

Note
Save the URL with a Bookmark or as a Favorite.

The Web Portal opens to the Device Status (Home) screen.

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Setting up the Laser Imager

Initial Setup with the Installation Wizard

The Installation Wizard is accessible at any networked personal computer where you
access the Web Portal. Use the Installation Wizard to set up the imager. For more detailed
instructions, see the Getting Started Manual.
1. Access the Web Portal.
2. Select Wizards > Installation Assistant.
3. Click through the screens to change:
• Network Settings
• System Clock Settings
• System Identification

Note
For help with the fields, click the Help icon to the right of the field.
4. Return to the Home screen.
5. Select Utilities > Session > Restart.

Wait for the imager to restart. The imager requires approximately 30 minutes to warm
up. After completing the warm-up cycle, the imager may print a calibration film if the
film cartridge requires it.

Related topics
Access the Web Portal

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 Setting up the Laser Imager

Configuration Adjustments
You can modify the image quality, film and image options, and mammography page
layouts.

Image Quality Parameters—Wizard

Set up the imager to optimize the images from modalities on the network.
1. Access the Web Portal.
2. Select Wizards > Image Quality.
3. Cancel all pending print jobs or wait until all print jobs have printed.
4. Under Optimization Steps, click >>.
5. Send an image from the modality, and then click >>.
6. View the test print and visually select the optimal image.
7. Under Image Number, click >> to select the number of your optimal image.
8. Click >> under Optimization Steps again to continue.
9. Check the status data near the bottom of the screen.
10. Send another image from the modality and check the print.

Configure the SCU Parameters

Set the defaults by modality for status reporting, film session events, and print priority.
1. Access the Web Portal.
2. Select Configuration > DICOM SCP > SCP Configuration.
3. Click the Other Options tab.
4. Click Modify, and change the fields as necessary. For help with the fields, click the
Help icon to the right of the field.
5. Select Yes or No (to the right of each film/page setting) as necessary. The Yes/No
field determines whether the setting here overrides a setting for the same option at
the modality.
• No—If a setting for the film/page options is set at the modality, that value
overrides the value set here. If the modality does not send a value, the value set
here is applied.
• Yes—The value set here is always applied.
6. When finished, click Save.

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Setting up the Laser Imager

Film and Image Options

Set the defaults for film size and type, page orientation, border density, trim, and image
resizing.
1. Access the Web Portal.
2. Select Configuration > DICOM SCP > SCP Configuration.
3. Click the Film and Image Options tab.
4. Click Modify, and change the fields as necessary. For help with the fields, click the
Help icon to the right of the field.
5. Select Yes or No (to the right of each film/page setting) as necessary. The Yes/No
field determines whether the setting here overrides a setting for the same option at
the modality.
• No—If a setting for the film/page options is set at the modality, that value
overrides the value set here. If the modality does not send a value, the value set
here is applied.
• Yes—The value set here is always applied.
6. When finished, click Save.

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 Setting up the Laser Imager

Mammography Page Layouts

Set the defaults by modality for the placement of mammography images on the film.

Note
The settings for Chest Wall Detection and Left Justification only apply to images that are
requested to print:
• With a 1-up layout
• In portrait orientation
• On the following film sizes: 25 x 30 cm (10 x 12 in.) or 20 x 25 cm (8 x 10 in.)
• On Mammo Blue film
• In 16-bit

1. Access the Web Portal.

2. Select Configuration > DICOM SCP > Mammo Page Layout.
3. Click Modify.
4. From the Modality list near the top of the page, select the modality to configure.
5. Set up the image placement defaults:
a. Chest Wall Detection (Yes or No)—Uses the chest wall side to justify the image
on film. If unable to detect the chest wall, the Left Justification setting is used.
b. Left Justification (Yes or No)—Always left-justifies the image on film, unless
Chest Wall Detection is set to Yes.
c. Custom Crop (Yes or No)—Provides custom processing of the Annotation and
Plate Area. If set to Yes, this setting overrides the Chest Wall Detection and
Left Justification settings.

Note
Custom Crop is only used in specific scenarios. Contact your service provider for more information
as necessary.
6. Click Save.

Related topics
Access the Web Portal

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Setting up the Laser Imager

Change the System Parameters

These parameters are initially set up using the Installation Wizard. After the installation,
change each parameter directly rather than using the wizard.

Clock
1. Access the Web Portal.
2. Select Configuration > System > Clock.
3. Click Modify.
4. Select the Enable Time Synchronization check box if you want to synchronize the
time settings with a time server at the site.
5. Change the time zone and/or the time.
6. Click Save.
7. Restart the imager.

Network (Host Name)

1. Access the Web Portal.
2. Select Configuration > System > Network.
3. Click Modify.
4. Type the new network settings.
5. Click Save.
6. Restart the imager.

Related topics
Access the Web Portal

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3 Maintenance, Troubleshooting, and
Utilities
How to Get Help
Contact a qualified service provider to learn about the options for receiving support for
this product. Call the number for your region for more information.

Check Status
When you access the Web Portal, a Device Status page appears. You can check the status
of various devices here.

Device
You can check the status of the imager, the film, and the film supply. Click the Home icon
to return to the Device Status page from anywhere in the Web Portal.

Status
Check the status for different parts of the system.
Screen Item Definition

Status Ready: The system is ready to accept job requests.

Open Associations Displays the number of open associations between the imager and the
input devices. If a quantity other than 0 (zero) appears here,
communication is open between the imager and one or more input
device.

Note
When you initiate a restart at the imager, the imager continues to
accept print requests from the associations that are currently open, and
completes those print requests. Print requests from new associations
are rejected during the restart.

Queued to Print Lists the number of jobs that have been received for printing.

Queued for Retry Lists the number of jobs that did not print. These jobs are
automatically sent to print again (“retried”).

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Maintenance, Troubleshooting, and Utilities

Screen Item Definition

Waiting for Media The film cassette is empty, or the print request requires a different
media size or type. Load the requested media to proceed with the
print job.

Unprintable Jobs Displays the number of jobs that were not able to print. For example, a
communication error might result in an unprintable job.

Upper/Lower Cartridges (Status)

Screen Item Definition

Upper Tray, Lower Displays what is currently loaded in the film cartridges.
Tray

Count Displays the number of film sheets left in the cartridges.

Note
To view print count by media type, see the Imager Monitor.
Click Pause to temporarily pause printing. Any jobs in progress finish
printing, and then the film cartridge cover closes. To avoid exposing
the film to light, do not open the film supply if the imager is printing.

Film Tray Status Displays the cartridge status.

Click Calibrate to calibrate the upper or lower film cartridge.

Error Status

Screen Item Definition

Errors Status/error message generated at the system. Messages might refer

to the data that was received, or might be internal information
generated at the system.
Click Error Help for more information.

Imager Monitor
At the Imager Monitor, you can view information such as loaded film size and type, job
counts, and total print counts. You can also execute various imager commands such as
deleting active, pending, or undelivered print jobs.
1. Access the Web Portal.
2. Select Monitoring and Control > Imager Monitor.
3. View or make any changes as needed.
4. Close the Imager Monitor.

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 Maintenance, Troubleshooting, and Utilities

System Status
View information such as total running time, memory usage and available memory.
1. Access the Web Portal.
2. Select System Information > System Status.
3. View the status.

Note
Most items are for the imager, but some items reflect the computer where the Web
Portal software is installed. For help, click the Help icon to the right of the field.

Related topics
Access the Web Portal

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Maintenance, Troubleshooting, and Utilities

Manage the Quality Control for Mammography

For more information on managing quality control, see the Mammography Quality
Control Manual.
For more information about the QC step wedge test print, see the User Manual.
You can view the results of the last QC step wedge test print, initiate a test print, and
change the default test pattern.
1. Access the Web Portal.
2. Select Monitoring and Control > Mammo Quality Control.
3. View the results for the step wedge test.
4. Click Issue Print to make a test print.
5. To change the default test pattern, select a pattern from the drop-down list, then
click Set QC Image.

Related topics
Access the Web Portal

Check the Print Count

1. Access the Web Portal.

Note
Click Home to return to the Device Status page from anywhere in the Web Portal.
2. View the print count.

Note
You can check for a total print count at the Imager Monitor. Also, service providers can check
lifetime print counts or print counts by date range.

Related topics
Access the Web Portal

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 Maintenance, Troubleshooting, and Utilities

Make a Test Print

Note
You can also make a test print at the imager. See the User Manual for help.
• Density—Helps you to select the optimal density setting.
• Calibration—Calibrates the imager.
• Mammo—Lets you print a mammography test print when mammography film is loaded.
• Contrast—Helps you to select the optimal contrast setting.

Density, Calibration, or Mammo Test Print

Note
To create a mammography test print, mammography film must be loaded. You can select the type
of test from the Mammo Test Print list.
1. Access the Web Portal.
2. In the Web Portal window, click Diagnostics > Test Print.
3. Select the options. For help with the fields, click the Help icon to the right of the field.
4. Click Run.

Contrast Test Print

1. Access the Web Portal.
2. Click Monitoring and Control > Imager Monitor.
3. At the Imager Monitor window, click Change Subsystem Status next to Delivery
Output Online.
4. Wait until the blue square changes to gray to disable the Delivery Output.
5. Send a print job from the modality.
6. In the Web Portal window, click Diagnostics > Test Print.
7. Select the options. For help with the fields, click the Help icon to the right of the field.
8. Click Run.
9. Return to the Imager Monitor window and click Change Subsystem Status again
(next to Delivery Output Online) to re-enable the Delivery Output.
10. Close the Imager Monitor window.

Related topics
Access the Web Portal

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Maintenance, Troubleshooting, and Utilities

Software Options

Back Up the Software

You can make a system configuration backup, save it, and then restore the backup at a
later time if necessary.
1. Access the Web Portal.
2. Click Utilities > Backup/Restore.
3. Click Backup to generate the configuration file.
4. Click Download Backup, and navigate to the location where you want to save the
backup file.
5. To restore from a saved backup file:
a. Click the Restore tab.
b. Select the level of data to restore from the Restore Level drop-down list.
c. Select the Upload Configuration check box.
d. Click Select, and then select the backup file.
e. Click Restore.

Restart the Web Portal Software

1. Access the Web Portal.
2. Click Utilities > Session > Restart.
3. Click Restart to confirm your request.

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 Maintenance, Troubleshooting, and Utilities

Upgrade the Software

The Diagnostics Summary shows the status for any currently executing diagnostics and
the user who is executing the test. You can also stop a test-in-progress and view the test
results.
1. Access the Web Portal.
2. Click Utilities > Application.
• You can use the Automatic method if Remote Management Services is installed
and configured. If using Remote Management Services, the upgrade files are
automatically pushed to the imager as they become available. If the files are listed
in the drop-down list, select one and click Run.

Note
If no files are listed, files are not available for an automatic upgrade.
• Use the Manual method if you have an upgrade.msi file available on a hard drive,
laptop, etc. Click Manual, and then browse to select the file and click Run.
3. Check for the results in the Status field.

Related topics
Access the Web Portal

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Maintenance, Troubleshooting, and Utilities

Manage any Errors, Diagnostics, and the System

View a Diagnostic Summary

When there are upgrades available, you can remotely upgrade the software.
1. Access the Web Portal.
2. Click Diagnostics > Diag Summary.
3. To stop a test-in-progress, click Stop.
4. To view the test results:
a. Click Test Results.
b. Select the diagnostic test from the drop-down list.
c. Click View.

View the Error History Log

The Error History log provides the number of times each error has occurred.
1. Access the Web Portal.
2. Click Logs > Error History.
• Recent Errors—Shows the latest errors.
• Current—Shows the error count since the last reset. You can reset errors here.
• Lifetime—Shows the error count since installation.

Work with Network Diagnostics

You can ping another device on the network or run a DICOM echo test, then view the
results.
1. Access the Web Portal.
2. Click Diagnostics > Network.
3. Enter the information to ping a device, then click Run. The ping test checks the
network connection between the imager and the device. If the test fails, the system
cannot communicate with the device you pinged. Check the following:
• Is the network cable properly connected at all points?
• Is the device powered on?
• Are there any network issues at the site?
4. To run a DICOM echo test, click DICOM Echo, then enter the information and click
Run. The echo test confirms if the imager and the device are physically connected and
configured to communicate.
5. View the results for the test that you ran.

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 Maintenance, Troubleshooting, and Utilities

Work with System Information

You can view and/or change information for the system and components.

Installed Hardware/Measurement System

View or change information for the supported film options and display measurement
units. You can change the measurement units between imperial and metric units.
1. Access the Web Portal.
2. Click Configuration > Hardware > Installed Hardware.
3. View settings, or click Modify to change settings as appropriate. For help with the
fields, click the Help icon to the right of the field.
4. Click Save.

System Information

View or change information such as the model name, serial number, and site name and
region.
1. Access the Web Portal.
2. Click System Information > Identification.
3. View settings, or click Modify to change settings as appropriate. For help with the
fields, click the Help icon to the right of the field.
4. Click Save.

Version Information

View version information for installed software components and operating system. This
information might be useful for troubleshooting purposes.
1. Access the Web Portal.
2. Click System Information > Version Information.

Related topics
Access the Web Portal

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4 Publication History

Revision Date Reason for Change

A 2012-08-27 First release

AA4103_en | 2012-08-27 4–1

 Carestream Health, Inc.
150 Verona Street 
Rochester, NY 14608 
United States
© Carestream Health, Inc., 2012
Printed in China.
Pub No. AA4103_en 
Rev A