PROJECT REPORT ON

Bank of Maharashtra
 DECLARATION

I here by BISWAKESH PATI, University Roll No. 200415140007 declare that

I have done the project report on the topic A Study of Bank of Maharashtra
which is submitted as partial fulfilment for the requirement of the degree of
B.COM. The data presented in the project is pure. The assistance and help
that received during the course of this investigation has been duly
acknowledged. It is further declared that it has an original piece of work and it
is worthy of the consideration for the degree of B.COM under the guidance of
Prof. Dr Rupsa Mahapatra

Date: 29/09/2022 BISWAKESH PATI

Place: BHUBANESWAR Roll No. 200415140007
Course: B.COM5th
Semester
 ACKNOWLEDGEMENT

This project would not have taken shape without the contributions
of many who have extended help in one or the way. I would like to
take this opportunity to express my thanks to my father and mother
who have provided the entire moral backing and encouragement all
through the course duration. In particular my father motivated me
to go alone for this project and his practical knowledge in designing
the systems was greatly helpful. A discussion on the project work,
with my senior in the college was also great source of help and
without which it would not have been possible to achieve the
results reported in this project. I would like to express my faculty
gratitude to my motorsport. CAF BiswaRanjan Sutr, Project
supervisor, for his useful comments on the subject matter and for
the knowledge I gained by sharing ideas with him. Prof.Dr Rupsa
Mahapatra,
Prof of Banking School of, for all the cooperation and coordination
in preparing this Project.
 ABSTRACT

Online Banking Management System (OBMS) is replication of virtual bank in

digital arena. The very important feature of this software is that it allows the
customer to open a bank account virtually. Nevertheless debits & credits,
deposits and the reports comprise another important key attraction of the
system. The Software is compiled as under: a.

Account opening and closing

Withdrawals and Deposits.

Fixed Deposits.

Reports The system ensures following security:1.

Three level interactions are maintained till a customer is able to login to his/her
bank account. During this process, System generates the password and account
number and communicates to the customer on his/her registered mobile and
email. Then the customer has to rest the password for future transactions. This
security concept ensures that the passwords are transferred one to one without
any manual controls. Online Banking Management System (OBMS) is based
on the concept of Internet banking or ATM machine, except that the Currency
Vending Machine, the software handles the core processing activities.

Language identification process in turn consists of two sub-systems. First

system converts speech into some intermediate form called as phoneme
sequences, which are used to model the language by doing their probabilistic
analysis in the second sub-system. In this project both of the sub-systems are
targeted. First some algorithms are discussed for designing language models.
Then an attempt is made to design an algorithm for extracting phoneme
sequences in form of more abstract classes derived by statistical tools like
Gaussian Mixture Models (GMM) and Hidden Markov Model (HMM).
 CONTENT
 Profile of the firm/company
 Introduction
 What is a bank?
 Types of banks
 Structure of the banking
 Business profile
 Facilities
 Other Highlights
 Website
 History of the organization
 From the chairman and managing director
 KEY INDUSTRY STATISTICS OF SCHEDULED
COMMERCIALBANKS
 Bank of Maharashtra- Baprola
 Deposit Schemes
 Credit Facilities
 Banking Services
 Mission of the organization:
 SWOT Analysis of the Company
 WEAKNESS
 OPPORTUNITIES
 SUGGESTIONS
 CONCLUSION
Profile of the Firm/Company

INTRODUCTION
What is a bank?
Bank is defined as an institution for the keeping, landing and
exchanging etc. of money. Economists have also defined a bank
highlighting its various functions. According to Crowther, the
banker business is to take the debt of other people to offer
his own in exchange and thereby create money.” Thus, a bank is an
institution that accepts deposits from the public in turn advances
loans by creating credit. It is different from other financial
institutions in that they cannot create credit though they may be
accepting deposits and making advances.

Types of banks:

•Commercial banks
•Exchange banks
•Industrial banks
•Agricultural banks
•Cooperative banks
•Saving banks
•Central banks

Banki ng Industry inI ndi a has al ways revol ved around th

e t raditi onal functi on of deposits and credit. Their role had
been defined as to assist the overall economic growth with
majority of share being controlled by the Government of
India in most of
the banks. But with the process of liberalization, and the technologi
cal revolution the banking industry has also undergone
tremendous change in the last 5 years. The market, which was
largely controlled by the public sector banks, has now been
facing stiff competition not only from foreign players but
also from the new generation private sector banks. The rules of
the game have been changing with the RBI introducing new norms to
make banks more accountable and to adopt the practices followed
worldwide. Most of the banks have now been trying to function on
the concept of a Universal Bank. Apart from the traditional
functions of a commercial bank, they are taking steps to build
themselves into a one stop financial centre wherein all the financial
products would be available. Banks have started catering to
the retail segment to improve their deposit portfolio.
In order to have a maximum share in this segment, most of the bank
s have been introducing new products. The delivery channels have a
lso been shifted from branches to ATMs, phone banking, net
banking etc.
Banks t raditi onal ly i nvol ved i n worki ng capital fi na ncin
g have sta rt ed off eri ng consumer loans and housing loans.
Some of the banks have started offering travel loans as well. Retail
financing is the other area where the banks have started to
concentrate. The loan formalities too have been relaxed to a great
extent and sanctioning time has been speeded up.
Structure of the Banking
Business Profile
Bank of Maharashtra is an Indian bank based in the city of Pune. The
bank was established in the year 1935 with an initial authorized
capital worth Rs. 10.00 Lacs, although it became operational in the
early phase of the next year. The bank got nationalized by the
Government of India in the year 1969. With a total number of
1421branches located all over India as on April 2009,
the bank claims to have the largest number of branches within the
state of Maharashtra, among all the Public Sector Banks. Commonly
known as a common man's bank, Bank of Maharashtra adopts
a philosophy of "Technology with personal touch", and follows its
motto stating "One Family, One Bank, Bank of Maharashtra".

Facilities

All the branches of Bank of Maharashtra have been

f u l l y c o m p u t e r i z e d , w i t h Depository services and Demat
facilities being offered at 131 branches as of April2009. The
bank aims at increasing its ATM network from 345 to 500 soon,
apart
from planning to install Biometric ATMs at some selected branches.
Apart from it, introduction of Phone Banking, Internet Banking
and Mobile Banking is also on the cards.

Other Highlights

Apart from providing regular banking services to the customers,

Bank of Maharashtra has established two Joint Ventures to fulfil its
other commitments towards the
general public and society. These Joint Ventures are M-
SETI and Mahabank Info Centre.Mahabank Self-Employment
Training Institute (M-SETI) is an effort initiated byMahabank
Agricultural Research & Rural Development Fund (MARDEF), a trust
run by Bank of Maharashtra receiving help from National Bank for
Rural Development (NABARD). The institute runs various self-
employment-oriented training courses
for t he rural unemployed youth f rom t he distri ct s of Pun
e, Kol hapur, Sat ara, Sangli , Nashik, Ahmednagar, Jalgaon,
Dhule and Nandurbar. Mahabank Info Centre is a yet another
initiative by Bank of Maharashtra aimed
at providing various retail baking related information to the custom
ers, and enablingsmoother operations for them.

Head Office
Bank of MaharashtraLokmangal, 1501, Shivajinagar, Pune (Maharashtra) -
411 005

Website
www.bankofmaharashtra.in

History of the organization

Est abl ished in 1935, Bank of Maharasht ra is one of t he l
eading banks of Indi a. Beginning with a mere capital of 10
lakhs on 8th February 1936, the bank targets to cross the
Business level of Rs. 85,500/- crores by March 2009.
Renowned for promoting small businesses, Bank of Maharashtra is
known as common man’s bank. Worki ng on the mott o of
Technol ogy with Personal Touch, Bank of Maharashtra is
catering to a large number of people across all strata of
society. The nationaliz ati on of the bank i n 1969 l ed t o
it s rapid expansi on and t oday Bank of Maharashtra over
1400 branches spread all across
India. The Bank of Maharasht ra has i ncorp orated t he l at
est t echnol og y t o provid e bestservices to its customers. This
public sector bank with largest network in Maharashtra hopes to
reduce net NPA level to below 1%.

From the chairman and managing director

It gives me immense pleasure to interact through this Web Site of
Bank of Maharashtra and I take this opportunity to share with you a
few salient features of our strength. It is our ten million clientele
whose valuable support and patronage facilitated the success of this
well-known institution.

I would like to recall and share with you that this great
institution was founded
way back in September 1935 by a group of dedicated persons of sm
all means but with agreat vision and wisdom. The objectives behind
establishing Bank of Maharashtra were to mobilize the savings of
household and extend financial support to persons of small means
who were then not considered for credit facilities by banks. In a
nutshell, the philosophy of founder fathers of the Bank was
something more than what has been emphasized about the
role of Public Sector Banks in the economic upliftment of rural poor
and neglected segments of the society. Right from its inception the
Bank has continued to play a vital role in carrying through this
philosophy and has always been in the forefront in extending
helping hand to the weakest of the weaker sections besides
providing banking services to all the business, corporate,
institutional and personal segments. Down the stream over more
than 70 years, banking industry has witnessed sea change and the
Bank could successfully sustain and face the emerging
challenges including smooth transition in the era of banking
sector reforms which were initiated in the year 1992.The Bank has
been continuously making profits for many years. The
overwhelming support and loyalty of ten million clientele has
given us added strength from time to time and enabled this Bank
to establish its network of more than1300 branches spread over 22
States and 2 Union Territories, thus giving unique status of an All-
India Bank. This network is being expanded to cater to the banking
needs of under banked areas. As the banking industry is
undergoing rapid transformation and infusion of state-of-
the-art technology in extending services is the order of the
day, Bank of Maharashtra is no exception.

With the ever-increasing volume of business, number of

clientele and their expectations of high-quality service, the Bank
have been adopting latest technology to render cost-effective and
customer-friendly products and services without losing its “Personal
Touch “. We have an ATM network operated through VISA Debit
card across the country.

This network is being continuously expanded. We

have embarked on a very important technological initiative viz.,
Core Banking Solutions which is targeted to transform our Bank
totally. It is our constant endeavour to regularly upgrade our
skills and technology and we are eager to interact with as many
well-wishers as possible. The bank is proactive in revising its
interest rates on deposits for the benefit of the customers.
The Bank's objective is to continuously modify its existing
products and introduce new products to meet changing needs
of the customers.

Recently we have started new services like Banc assurance in

collaboration with LIC of India and United India Insurance Co
Ltd and Foreign Inward remittances services through Western
Union Money Transfer.

KEY INDUSTRY STATISTICS OF SCHEDULED

COMMERCIALBANKS
(Rs bn)

2003 2004 2005 2006

Total deposit 7140 8132 8729 9928
Demand 1140 1273 1266 1347

Banks t raditi onal ly i nvol ved i n worki ng capital fi na ncin

g have sta rt ed off eri ng consumer loans and housing loans.
Some of the banks have started offering travel loans as well. Retail
financing is the other area where the banks have started to
concentrate. The loan formalities too have been relaxed to a great
extent and sanctioning time has been speeded up. Mergers
and Acquisitions have also started playing their role in the
banking industry where lots of players are trying to
consolidate their position. The recent merger of HDFC Bank
with Times Bank and ICICI Bank with Bank of Madura are
important steps in this direction. In recent times, most of the
new private sector banks have shown interest in inducting a foreign
partner in their operations.

Most of the banks are also planning to enter the insurance

business and are in the process of identifying their
strategic partners. Since most of the banks already have an
extensive distribution network, this new business should result in
substantial revenues. But wit h most of t he top league
players planni ng t o ent er thi s business, t he more efficient
and proactive players would be able to take a lead.

Bank of Maharashtra- Baprola

One of the renowned banks of India, Bank of Maharashtra
has branches all over the country. Delhi being the capital city of
India is one of the favourite locations for all
the banks. Bank of Maharashtra in Delhi has several branches sprea
d across the city, catering to banking needs of Delhi people.

Working with a motto of technology with personal touch, Bank of

Maharashtra strives to achieve highest standards in providing banking
facilities. Bank of Maharashtra in Delhi provides following services
to its customers:

Deposit Schemes
•Mahasaraswati Scheme

•Mixed Deposit Scheme

•Mahabank Lok Bachat Yojana

•Mahabank Unit Deposit Scheme

•Sulabh Jama Yojana

Credit Facilities
•Educational Loans

•Housing Finance Scheme

•Mahabank Aadhar Scheme

•Mahabank Vehicle Loan Scheme

Banking Services
•ATM

•Credit Card14

•Demat Services

•Distribution of Mutual Funds

NRI Services

•Techno Products

•Add-on Services
Branches of Bank of Maharashtra in Delhi
Range of products and services:
•Personal Loans

•Car Loans

•Two-Wheeler Loans

•Commercial Vehicle Loans

•Loans Against Securities

•Farm Equipment Loans

•Construction Equipment Loans

•Office Equipment Loans

•Medical Equipment Loans

•Home loan

Board of Directors:

•Shri Anup Sankar Bhattacharya (Chairman and Managing Director)

•Shri M.G Sanghvi (Executive Director)

•Shri. V. P. Bhardwaj

•Ms. Kamala Rajan

•Shri. A. K. Pandit

•Dr. D. S. Patel
•Dr. S. U. Deshpande

•Shri. S. D. Dhanak

•Dr. Naresh Kumar

•Shri. Ramesh C. Agrawal

Vision of the organization:

To be a vibrant, forward looking, techno-savvy, customer centric
bank serving diverse sections of the society, enhancing share
holders' and employees value while moving towards global
presence.
Mission of the organization:

To ensure quick and efficient response to customer expectations. To

innovate products and services to cater to diverse sections
of society. To adopt latest technology on a continuous basis. To
build proactive professional and involved workforce. To enhance
the shareholders’ wealth through best practices and corporate
governance. To enter international arena through branch network.
To be a vibrant, forward looking, techno-savvy, customer centric
bank serving diverse sections of the society, enhancing
shareholders' and employees' value while moving towards
global presence.

The autonomy:

The Bank attained aut onomous stat us i n 1998. It hel ps

i n giving more and more services with simplified procedures
without intervention of Government.

Social aspect:

The bank excels in Social Banking, overlooking the profit aspect; it

has a good share of Priority sector lending having 38% of its
branches in rural areas.

Other attributes:

Bank is the convener of State level Bankers committee. Bank offers

Depository services and Demat facilities at 131 branches. Bank has a
tie up with LIC of India and United India Insurance Company for sale
of Insurance policies. All the branches of the Bank are fully
computerized.
Company snapshot:
Bank of Maharashtra Internet Banking

The Int ernet Banki ng servi ce provi ded by Bank of Maha

rasht ra i s ref erred t o a sMahaconnect by the bank. Bank of
Maharashtra provides 24 hours access to banking services and
financial transactions to the customers who can enjoy these
facilities from the comfort of their home. Mahaconnect has become
widely popular among Bank
of Maharasht ra cust omers as it provides great fl exi bilit y
f or carryi ng out banking transactions. Mahaconnect has
gradually transformed from “nice to have” feature to “need to have
“feature for the customers. Mahaconnect is made for all the
customers of CBS branches of Bank of Maharashtra. Thus, customer
only needs an active internet connection along
with PC with minimum PII processor, 32 MB RAM, any
browser such as Internet Explorer 5.0 or above for availing the
net banking facility.

Mahaconnect Online banking features:

Bank of Maharashtra internet banking or Mahaconnect offers wide

array of services to the customers including most commonly
accessed banking features. It has made the life easier for
the customers by offering stress free banking transactions from
their home. Some of the salient features offered by Bank of
Maharashtra online banking are as follows:
Checking account balance and see previous transactions Online
Transferring of funds between accounts Check and Print Bank
statements for past few months
Online payment of taxes Online Monitoring of accounts activity Update
personal profile like address and phone number Check the status of the
cheques online Request for new cheques online

Apply for Mahaconnect (Internet Banking)

In order to apply for Mahaconnect Online Banking,

customers can visit the site at “ http://www.bankofmaharashtra.in

and downl oad and appli cati on f orm for Onl ine Banking. The
form can also be obtained from the branch. After completing the
application form, it can be submitted to any nearest branch of
the bank. On successful processing of the application, customer will
receive User Id,

LoginPassword and Transacti on passw ord. Cust o mer can

l ogi n to net ban king sit e of Mahaconnect using the UserID
and login password. Once logged in customer can
availm a n y o n l i n e b a n k i n g s e r v i c e s o f f e r e d b y B a n k a
n d p e r f o r m v a r i o u s f i n a n c i a l transactions.

The User Id & Passwords for login to the Mahaconnect will

be sent to the registered address of customer with the Bank.
Customer should ensure that his current address is updated in the
Bank’s record. It is suggested that new customers should
completely read the general information page so that they
will get the idea of using the various banking services online. It
is very easy to conduct all the banking transactions online. Itis useful
for those who are unfamiliar with online banking service.
Mahaconnect Security Features
The Mahaconnect or online internet banking service of Bank of
Maharashtra is highly secure and provides hassle free and
secure financial transactions. The high level
of s e c u r i t y m e a s u r e s e n s u r e s t h a t t h e c u s t o m e r ’ s a
c c o u n t i n f o r m a t i o n a n d o n l i n e transactions are well
protected. It employs 128-bit encryption codes for encryption
of data so that no one else can view or decipher the online
transactions. The presence of firewalls provides security against any
unauthenticated programs. These data security
measu res and encrypti on standa rds of Bank of Ma hara s
ht ra are of i nt ernati on al standards.
SWOT Analysis of the Company

SWOT ANALYSIS (BANK OF MAHARASHTRA)

STRENGTHS: -

a) Promoters are experienced and qualified professionals.

b) Market driven organization.
c) Diversifi ed cust omer base.
d) Limited exposure per client to ensure low risk.
e) Low cost of operation.
f)Low NPA-level.
g) High margin of profit.

WEAKNESS: -
a ) Pri mary securiti es are not tangi bl e.

b) Different to verify the primary security.

c)Business activity is in sensitive sector.

OPPORTUNITIES: -

Big and diverse market size

THREATS: -

Multi national s, banks and bi g fi nance compani es are

eying on t he same market segment. Government policy and
adhoc fiscal policy changes.
Account statement :-
Not Acceptance/ Non Execution of Order :-

In case the bidder refuses to accept / execute the order,

Bank will procure the same from the respective OEM as per
terms & conditions and rate accepted by OEM. The bidder
has to bear the different cost of the item/ product (Bank is
having all the rights to recover the difference/ penalty
amount from PBG as well as any amount payable to the
bidder.)
If required, Bank may also take action against the bidder and
blacklist them without any correspondence in this regard.
 SUGGESTIONS

1. The bank should take care of the well-being of SMEs and

they should initiate such measures which would result in
further promotion of SMEs.
2. Timely finance should be provided to units keeping in
view their needs.
3. The borrowing should be made cheaper by lowering the
rate of interest on lending of banks, which help the SMEs for
coping with the high risk and costs to compete with their
competitors.
4. Bank should also provide consultancy services and
professional guidance at the time of setting up for
considering the long term and short-term financial
requirements of a small unit for lending purpose.
5. Bank has to increase their credit limit and also decrease
the instalment amount.
6. SMEs are big source of revenue for banks, so bank should
encourage also the unregistered units by providing more
facilities like less paper work.
7. The best way to encourage lending to SMEs is to improve
the ability of existing institution to construct profitable and
efficient lending programmes.
8. Building awareness among small business people about
the financial sources offering by bank. Especially in the case
of SMEs is must. So, there is mutual benefits are possible.
9. While granting the loans the bank does not adhere with
the margin.
10.The process followed by the bank in sanctioning the loan
is cumbersome (unmanageable), hence it is suggested to
make the process easier in sanctioning the credit facilities to
the SMEs.
 CONCLUSION

In recent years some initiatives have been taken by both

govt. and banks of Maharashtra to make more acceptable
for funding by banks.
We know that today SMEs are growing and profitable
sectors for banks in terms of money investment. And IOB
system of loan sanctioning is quite good.
But it is very true, in terms of the paper work that most of
the SMEs are enable to submit proper documents for
approval of loan. It is also found that after sanctioning the
credit facilities bank has maximum no. of paper works,
which is creating problems for SMEs to maintain all of them.
In regard to rate of interest industrial owners feel that the
rate of interest for working capital is high. It is manageable
at the time of pick season but not at all time. It also found
that some SME owners are not educated, so they are not
aware about the benefits of the registration. Due to this
they are not eligible for the financing, and lack of finance
they cannot grow. Nower days credit guaranty and rating
institutions have floated to support banks to assume risk
unhesitatingly in financing SMEs. And also, more
Appropriate credit instruments have been developed to help
SMEs to have easy credit with less cost and collaterals. SMEs
have other problems like underutilization of capacity which
is happening of improper training and also less market share
of their products. cuts their profit margin.