Troubleshoot Switch Port and Interface Problems
Troubleshoot Switch Port and Interface Problems
1 of 45 1/31/2023, 9:35 AM
Troubleshoot Switch Port and Interface Problems - Cisco https://www.cisco.com/c/en/us/support/docs/switches/catalyst-6500-seri...
2 of 45 1/31/2023, 9:35 AM
Troubleshoot Switch Port and Interface Problems - Cisco https://www.cisco.com/c/en/us/support/docs/switches/catalyst-6500-seri...
3 of 45 1/31/2023, 9:35 AM
Troubleshoot Switch Port and Interface Problems - Cisco https://www.cisco.com/c/en/us/support/docs/switches/catalyst-6500-seri...
4 of 45 1/31/2023, 9:35 AM
Troubleshoot Switch Port and Interface Problems - Cisco https://www.cisco.com/c/en/us/support/docs/switches/catalyst-6500-seri...
5 of 45 1/31/2023, 9:35 AM
Troubleshoot Switch Port and Interface Problems - Cisco https://www.cisco.com/c/en/us/support/docs/switches/catalyst-6500-seri...
6 of 45 1/31/2023, 9:35 AM
Troubleshoot Switch Port and Interface Problems - Cisco https://www.cisco.com/c/en/us/support/docs/switches/catalyst-6500-seri...
7 of 45 1/31/2023, 9:35 AM
Troubleshoot Switch Port and Interface Problems - Cisco https://www.cisco.com/c/en/us/support/docs/switches/catalyst-6500-seri...
!--- The interface is up (or not in a shutdown state), but line protocol down.
!--- Reason: In this case, the device on the other side of the wire is a
!--- CatOS switch with its port disabled.
8 of 45 1/31/2023, 9:35 AM
Troubleshoot Switch Port and Interface Problems - Cisco https://www.cisco.com/c/en/us/support/docs/switches/catalyst-6500-seri...
9 of 45 1/31/2023, 9:35 AM
Troubleshoot Switch Port and Interface Problems - Cisco https://www.cisco.com/c/en/us/support/docs/switches/catalyst-6500-seri...
10 of 45 1/31/2023, 9:35 AM
Troubleshoot Switch Port and Interface Problems - Cisco https://www.cisco.com/c/en/us/support/docs/switches/catalyst-6500-seri...
11 of 45 1/31/2023, 9:35 AM
Troubleshoot Switch Port and Interface Problems - Cisco https://www.cisco.com/c/en/us/support/docs/switches/catalyst-6500-seri...
12 of 45 1/31/2023, 9:35 AM
Troubleshoot Switch Port and Interface Problems - Cisco https://www.cisco.com/c/en/us/support/docs/switches/catalyst-6500-seri...
13 of 45 1/31/2023, 9:35 AM
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14 of 45 1/31/2023, 9:35 AM
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15 of 45 1/31/2023, 9:35 AM
Troubleshoot Switch Port and Interface Problems - Cisco https://www.cisco.com/c/en/us/support/docs/switches/catalyst-6500-seri...
16 of 45 1/31/2023, 9:35 AM
Troubleshoot Switch Port and Interface Problems - Cisco https://www.cisco.com/c/en/us/support/docs/switches/catalyst-6500-seri...
17 of 45 1/31/2023, 9:35 AM
Troubleshoot Switch Port and Interface Problems - Cisco https://www.cisco.com/c/en/us/support/docs/switches/catalyst-6500-seri...
18 of 45 1/31/2023, 9:35 AM
Troubleshoot Switch Port and Interface Problems - Cisco https://www.cisco.com/c/en/us/support/docs/switches/catalyst-6500-seri...
19 of 45 1/31/2023, 9:35 AM
Troubleshoot Switch Port and Interface Problems - Cisco https://www.cisco.com/c/en/us/support/docs/switches/catalyst-6500-seri...
!--- Cisco IOS counters used to monitor inbound and outbound unicast, multicast
!--- and broadcast packets on the interface.
20 of 45 1/31/2023, 9:35 AM
Troubleshoot Switch Port and Interface Problems - Cisco https://www.cisco.com/c/en/us/support/docs/switches/catalyst-6500-seri...
3550-1#
!--- See the next table for additional counter output for 2900/3500XL Series switches.
21 of 45 1/31/2023, 9:35 AM
Troubleshoot Switch Port and Interface Problems - Cisco https://www.cisco.com/c/en/us/support/docs/switches/catalyst-6500-seri...
22 of 45 1/31/2023, 9:35 AM
Troubleshoot Switch Port and Interface Problems - Cisco https://www.cisco.com/c/en/us/support/docs/switches/catalyst-6500-seri...
23 of 45 1/31/2023, 9:35 AM
Troubleshoot Switch Port and Interface Problems - Cisco https://www.cisco.com/c/en/us/support/docs/switches/catalyst-6500-seri...
24 of 45 1/31/2023, 9:35 AM
Troubleshoot Switch Port and Interface Problems - Cisco https://www.cisco.com/c/en/us/support/docs/switches/catalyst-6500-seri...
25 of 45 1/31/2023, 9:35 AM
Troubleshoot Switch Port and Interface Problems - Cisco https://www.cisco.com/c/en/us/support/docs/switches/catalyst-6500-seri...
26 of 45 1/31/2023, 9:35 AM
Troubleshoot Switch Port and Interface Problems - Cisco https://www.cisco.com/c/en/us/support/docs/switches/catalyst-6500-seri...
27 of 45 1/31/2023, 9:35 AM
Troubleshoot Switch Port and Interface Problems - Cisco https://www.cisco.com/c/en/us/support/docs/switches/catalyst-6500-seri...
!--- Use the no shut command in config-if mode to re-enable this interface.
28 of 45 1/31/2023, 9:35 AM
Troubleshoot Switch Port and Interface Problems - Cisco https://www.cisco.com/c/en/us/support/docs/switches/catalyst-6500-seri...
!--- The show interfaces card-type {slot/port} status command for Cisco IOS
!--- displays a status of errdisabled.
!--- The show interfaces status errdisabled command shows all the interfaces
!--- in this status.
29 of 45 1/31/2023, 9:35 AM
Troubleshoot Switch Port and Interface Problems - Cisco https://www.cisco.com/c/en/us/support/docs/switches/catalyst-6500-seri...
Router#show vlan
30 of 45 1/31/2023, 9:35 AM
Troubleshoot Switch Port and Interface Problems - Cisco https://www.cisco.com/c/en/us/support/docs/switches/catalyst-6500-seri...
31 of 45 1/31/2023, 9:35 AM
Troubleshoot Switch Port and Interface Problems - Cisco https://www.cisco.com/c/en/us/support/docs/switches/catalyst-6500-seri...
32 of 45 1/31/2023, 9:35 AM
Troubleshoot Switch Port and Interface Problems - Cisco https://www.cisco.com/c/en/us/support/docs/switches/catalyst-6500-seri...
33 of 45 1/31/2023, 9:35 AM
Troubleshoot Switch Port and Interface Problems - Cisco https://www.cisco.com/c/en/us/support/docs/switches/catalyst-6500-seri...
34 of 45 1/31/2023, 9:35 AM
Troubleshoot Switch Port and Interface Problems - Cisco https://www.cisco.com/c/en/us/support/docs/switches/catalyst-6500-seri...
!--- Full-duplex and 100Mbps does not tell you whether autoneg was used to achieve this.
!--- Use the sh interfaces fas 6/1 status command to display this.
35 of 45 1/31/2023, 9:35 AM
Troubleshoot Switch Port and Interface Problems - Cisco https://www.cisco.com/c/en/us/support/docs/switches/catalyst-6500-seri...
36 of 45 1/31/2023, 9:35 AM
Troubleshoot Switch Port and Interface Problems - Cisco https://www.cisco.com/c/en/us/support/docs/switches/catalyst-6500-seri...
!--- The show interfaces counters errors command shows certain interfaces
!--- that increment in large amounts OutDiscards while others run clean.
37 of 45 1/31/2023, 9:35 AM
Troubleshoot Switch Port and Interface Problems - Cisco https://www.cisco.com/c/en/us/support/docs/switches/catalyst-6500-seri...
Router#show version
Cisco Internetwork Operating System Software
IOS (tm) Catalyst 4000 L3 Switch Software (cat4000-IS-M), Version 12.1(13)EW, EA
RLY DEPLOYMENT RELEASE SOFTWARE (fc1)
TAC Support: http://www.cisco.com/tac
Copyright (c) 1986-2002 by cisco Systems, Inc.
Compiled Fri 20-Dec-02 13:52 by eaarmas
Image text-base: 0x00000000, data-base: 0x00E638AC
ROM: 12.1(12r)EW
Dagobah Revision 71, Swamp Revision 24
trunk-4500 uptime is 2 weeks, 2 days, 6 hours, 27 minutes
System returned to ROM by redundancy reset
System image file is "bootflash:cat4000-is-mz.121-13.EW.bin"
Router#dir bootflash:
Directory of bootflash:/
1 -rw- 8620144 Mar 22 2002 08:26:21 cat4000-is-mz.121-13.EW.bin
61341696 bytes total (52721424 bytes free)
38 of 45 1/31/2023, 9:35 AM
Troubleshoot Switch Port and Interface Problems - Cisco https://www.cisco.com/c/en/us/support/docs/switches/catalyst-6500-seri...
!--- Notice the MINOR ERROR test result and failed loopback test which means
!--- these ports are currently unusable.
!--- Use the hw-module{mod}reset command or, if necessary, physically reseat the
!--- module to try and fix this problem.
!--- If these steps fail, open a case with Cisco Technical Support.
Switch2(config)#interface fastEthernet1/0/12
Switch2(config-if)#switchport mode access
Switch2(config)#interface fastEthernet1/0/12
Switch2(config-if)#switchport trunk encapsulation dot1q
39 of 45 1/31/2023, 9:35 AM
Troubleshoot Switch Port and Interface Problems - Cisco https://www.cisco.com/c/en/us/support/docs/switches/catalyst-6500-seri...
40 of 45 1/31/2023, 9:35 AM
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41 of 45 1/31/2023, 9:35 AM
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42 of 45 1/31/2023, 9:35 AM
Troubleshoot Switch Port and Interface Problems - Cisco https://www.cisco.com/c/en/us/support/docs/switches/catalyst-6500-seri...
43 of 45 1/31/2023, 9:35 AM
Troubleshoot Switch Port and Interface Problems - Cisco https://www.cisco.com/c/en/us/support/docs/switches/catalyst-6500-seri...
44 of 45 1/31/2023, 9:35 AM
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45 of 45 1/31/2023, 9:35 AM