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Behavior Observations

This document provides guidance on conducting behavior observations to identify and address unsafe acts. It outlines a 7-step process: 1) Observe work, 2) Stop unsafe acts and discuss with workers, 3) Ask workers to explain the job, hazards, and procedures, 4) Ask how things could go wrong and how workers could get hurt, 5) Ask for safer ways to do the job, 6) Agree to correct issues and complete work safely, 7) Complete a behavior observation card with details of the unsafe act, corrections, and involved parties. The goal is to recognize and eliminate unsafe behaviors through respectful discussion in order to prevent incidents and injuries.

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Mohamed
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41 views

Behavior Observations

This document provides guidance on conducting behavior observations to identify and address unsafe acts. It outlines a 7-step process: 1) Observe work, 2) Stop unsafe acts and discuss with workers, 3) Ask workers to explain the job, hazards, and procedures, 4) Ask how things could go wrong and how workers could get hurt, 5) Ask for safer ways to do the job, 6) Agree to correct issues and complete work safely, 7) Complete a behavior observation card with details of the unsafe act, corrections, and involved parties. The goal is to recognize and eliminate unsafe behaviors through respectful discussion in order to prevent incidents and injuries.

Uploaded by

Mohamed
Copyright
© © All Rights Reserved
Available Formats
Download as PDF, TXT or read online on Scribd
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ASA/AEA SAFETY +

Behavior Observation
Unsafe Acts Are Responsible For

98%
Of All

Incidents
If Unsafe Acts Are Not
Recognized and Controlled
They Will Continue Until
An Incident Results.

The Process of Elimination


Must Start With
You!
This is the result of an unsafe act. Several members
of this employees crew stood by and watched as he
tried to maneuver a suspended load into a pipe
basket without a tagline. After the incident all of
them said, “I wished I had stopped the activity and
talked about a better way to do the job .”
It Is My Company’s
Understanding
That You Are In The Best
Position To Recognize Unsafe
Acts on Your Location.

It Is My Expectation That You


Will Stop Unsafe Acts Before An
Incident Occurs.
There are several different behavior observation
programs.
It is not as important which one you and
your company choose to utilize, it is important
that you use the process correctly.

Too often behavior observation cards are filled out


without proper discussion just to meet a quota, or
without enough information to be used
for future benefit.

Take the time to train employees and monitor the


program, or no one will benefit.
Step 1

Observe work as it is taking place. Quite often you will be


involved in the work yourself.

• Observe people’s activity, their actions


and surrounding environment.

• Be careful not to startle or interrupt


a worker at an inappropriate time.

• Look for unsafe acts as well as good


safety performance.

• Look for detail and an overall impression.

• Keep an open mind.


Step 2

If you see an act or condition that is unsafe or you think


may be unsafe, stop the job and discuss the situation
with the individual(s) involved.

• Stop unsafe acts immediately, unless


stopping the worker will create a greater
hazard. If the action is not immediately
dangerous to life and health, use your
judgement to decide if it is better to wait
for a few moments.

• Be considerate and understanding, treat


a worker the way you would expected to
be treated.
Step 3

Ask the person or persons involved in the job to


explain what they are trying to accomplish and
what the procedures are.

Ask:
• Can you tell me about the job?

• What are the hazards and risks?

• Have you completed a JSA/RAT?

•Do you have a written procedure?

•Why do you think I stopped you?


Step 4

Ask them, what are some things that could go wrong and
how are some ways they could get hurt during the job.

Ask:
• What could go wrong with the job?

• How could you or others be hurt?

•Who else would be affected if you were


injured?
Step 5

Ask, what are some ways they could complete the job
safer. (change in procedures, different tools, PPE)

• Allow the worker to explain how he


believes the job can be done more
safely.

• Your job is to listen, a worker that


is allowed to find his own solution
to a situation is more likely to do the
job right in the future.

• If necessary, act as a coach to help


change unsafe behavior.

• Provide praise when a job is being


done correctly.
Step 6

Make an agreement to correct the situation and complete


the job safely. Everyone involved will benefit!
Step 7
Complete the appropriate behavior observation card.
Be sure to mark all the required boxes and provide a brief
summary of the unsafe act and corrective action.

Be specific and check the appropriate


category and box(s) that apply

Give brief description of observation


in comment section

List any corrective actions and dates


they are to be completed

Provide name of person(s) completing


the observation

Submit card for review and processing.

Data can be tracked and trended dy


management to improve.
Finally, share your behavior observation card with the
entire crew so that everyone can benefit and work safer.
The results are obvious:
This Or This
Don’t let this happen to you or one of your buddies!

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