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KAM Report Format

The document contains 10 tabs that provide various summaries of total queries, conversion rates, response times, revenue, and query flow for the current month and previous month. The summaries are broken down by group, zone, lead, account, week, and include details such as number of queries, revenue, response times by hour range, and conversion rates.

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Atulya garg
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93 views3 pages

KAM Report Format

The document contains 10 tabs that provide various summaries of total queries, conversion rates, response times, revenue, and query flow for the current month and previous month. The summaries are broken down by group, zone, lead, account, week, and include details such as number of queries, revenue, response times by hour range, and conversion rates.

Uploaded by

Atulya garg
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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TAB-1

Overall TAT Summary-MTD

Format:-
Current Month Previous Month
Group Total query Conv% First response TAT (Break-up) Confirmation to Booking Total query Conv% First response TAT (Break-up) Confirmation to Booking
0-1 hr 1-2 hour > 2 hrs Avg TAT Avg. TAT 0-1 hr 1-2 hour > 2 hrs Avg TAT Avg. TAT
KAM Accounts - Sourcing
KAM Accounts - Non sourcing

TAB-2

Overall TAT Summary-Zone Wise

Format:-
Current Month Previous Month
Zone Total query Conv% First response TAT (Break-up) Confirmation to Booking Total query Conv% First response TAT (Break-up) Confirmation to Booking
0-1 hr 1-2 hour > 2 hrs Avg TAT Avg. TAT 0-1 hr 1-2 hour > 2 hrs Avg TAT Avg. TAT
North
West
South

TAB-3

Overall TAT Summary-Lead Wise

Format:-
Current Month Previous Month
Lead Wise Total query Conv% First response TAT (Break-up) Confirmation to Booking Total query Conv% First response TAT (Break-up) Confirmation to Booking
0-1 hr 1-2 hour > 2 hrs Avg TAT Avg. TAT 0-1 hr 1-2 hour > 2 hrs Avg TAT Avg. TAT
Mukut
Kishore
Abhinav
Lead 4
Lead 5

TAB-4

Overall TAT Summary-Account Wise

Format:-
Current Month Previous Month
Account Wise Total query Conv% First response TAT (Break-up) Confirmation to Booking Total query Conv% First response TAT (Break-up) Confirmation to Booking
0-1 hr 1-2 hour > 2 hrs Avg TAT Avg. TAT 0-1 hr 1-2 hour > 2 hrs Avg TAT Avg. TAT
Zomato
Livpure
Account 3
Account 4
TAB-5

Overall Revenue Summary-MTD

Format:-
Revenue
Zone Current Month Previous Month Ever Highest Revenue
North
West
South

TAB-6

Overall Revenue Summary-MTD

Format:-
Revenue
Account Current Month Previous Month Ever Highest Revenue
Zomato
Livpure
Account 3

TAB-7

Account Wise Summary-MTD

Format:-
Conversion %
Account Current Month Previous Month
Zomato
Livpure
Account 3
TAB-8

Overall Weekly Summary-Query

Format:-
Current Week Previous Week Week 2
Account # Query #Revenue # Query #Revenue # Query #Revenue
Zomato
Livpure
Account 3

TAB-9

Query Flow Window-MTD

Format:-

Client ID Client ID Client name 9-11 am 11-13 pm 13-15 pm 15-17 pm 17-19 pm 19-21 pm 21-23 pm off hrs

TAB-10

Query Flow Window-FRT (non sourcing)

Format:-

Client ID Client ID Client name 9-11 am 11-13 pm 13-15 pm 15-17 pm 17-19 pm 19-21 pm 21-23 pm off hrs

TAB-10

Query Flow Window-FRT (sourcing)

Format:-

Client ID Client ID Client name 9-11 am 11-13 pm 13-15 pm 15-17 pm 17-19 pm 19-21 pm 21-23 pm off hrs

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