SAP Business One Web Browser Access Limitations

You may refer to the known limitations in the following table:

# Description Category

1 Cockpit function is not supported. (However, Fiori-style Cockpit function for SAP HANA is General
supported.)

2 After you change user default language and re-logon to the company DB, it does not take General
effect for some languages. To solve this problem, close and re-open the browser.

3 You may expect delay for some front-end notifications, for example, add-on messages, General
progress bar messages, and alerts.

4 Timeout error may occur for time-consuming operations. General

5 Drag operation is not supported. For example, you cannot drag an appointment to another General
time slot on SBO Calendar. The “Drag & Relate” function is not supported.

6 Form mode cannot be changed automatically unless you press the Tabkey. General

7 Graphs cannot be displayed in a report that is designed using Print Layout Designer. Reporting

8 You can import only one file at a time. File Import

9 Interactive analysis is not supported. Analytics

10 Dashboard in sidebar is not supported. Analytics

11 You cannot add/remove items in Common Functions widget of the Fiori-style Cockpit. Analytics

12 Pervasive Analytics Dashboard tab is not supported for master data and marketing Analytics
documents.

13 Intercompany Integration Solution for SAP Business One does not yet support browser Intercompany
access.

You may refer to the following table for minor limitations that may not have a perceptible impact on your daily
operations:

# Description Category

1 Real time input validation is not supported, which is by design to gain better performance. Generic
When you enter values in a field, the values can be sent to the server only once you have Features
finished editing the field and moved the cursor out. For example, the search function, fuzzy
inquiry function is not supported, you need to press the Enter or Tab key to show the search
result.

2 Description of System Message displays in 1 line. Generic

Features

3 In Windows desktop mode, if the current item in focus is textbox1, and if the user clicks any Generic
blank space that does not grab the focus, textbox1 will still hold the focus. However, in browser Features
access mode, textbox1 will lose
focus.
# Description Category

4 Limited support for keyboard shortcuts. Generic

For example, in a Web browser, the keyboard shortcut CTRL+TAB is also for switching tabs. Features

5 Changing font and font size are not supported. Generic

Features

6 Tooltips in forms and grids are not supported. Generic

Features

7 If an inner window extends beyond the boundary of the native Web browser window, the Generic
extended part may be cut off. For example, if you se a laptop with small resolution or re -size Features
the browser window to a small size, the “Copy From” or “Copy To” dropdown bu tton may not be
fully displayed in a document form. To see the full dropdown button, resize the document form.

8 When you maximize a report form, it will hide the upper tool bar, main menu, and system Generic
message log. Features

9 If you install the client and the server in one machine, after you change the system time in the Generic
machine, it will change server time accordingly. Features
This may cause failure to open the “Choose Company” window.

10 In the Payment Means window, you can specify cash flow line item in the Primary Form Item Generic
field when “Total” is empty. Features

11 Some requests are not handled according to their sent order. Generic
Features

12 The link type or image type UDFs are not supported. Generic
Features

13 Reverse Table function is not supported in system query. Generic

Features

14 The application may take two single-clicks without interval as a doubleclick. This is because the Generic
interval of SAP Business One client is different from that of the Web browser. Features

15 In the Implementation Project window (Administration -> System Initialization -> Implementation Generic
Center -> Implementation Project), you can edit the completed items. Features

16 In the Windows desktop mode, some checkboxes cannot be checked manually, the application Generic
marks them as checked after you make some configurations. However, these checkboxes are Features
editable in the browser access mode.

17 Forecast is not supported. Generic

Features

18 When you need to log off and logon Browser Access again, you should clean the latest history Generic
files manually, and then logon. Features

19 If you want to logon Browser Access with another user, you should logoff from the User Access Generic
Portal, and logon with the user name and password. Logoff from the Browser Access mode of Features
SAP Business One does not logout completely.

20 When you press F5 to refresh the page, the current window disappears, and the application Generic
goes back to the initial window that you logon to the company. Features

21 Empty rows cannot be displayed in grids. This may result in some subtotal fields displaying Grid and
weirdly in grids. Matrix
# Description Category

22 Link buttons cannot be displayed in the Edit mode. Grid and

Matrix

23 The Fixed Column function is not supported. For example, the row number column (# column) Grid and
of a gird is not fixed, that is, when you drag the scroll bar to the right, the row number column is Matrix
scrolled out.

24 You cannot select multiple rows and columns in a matrix. Grid and
Matrix

25 The non-editable rows or columns are not grayed out. Grid and
Matrix

26 Resizing the vertical layout matrix columns is not supported. Grid and
Matrix

27 Exporting reports to image or text format through PLD is not supported; PDF is the only Reporting
supported format.

28 In dropdown lists, the display as picture function is not supported. Dropdown

For example, in the Type column of the document grid, subtotal will display as “S”. List

29 In dropdown lists, you cannot customize the field display format as in Windows desktop mode. Dropdown
For example, you set “key value – description” in the dropdown list to “$ – USD”, and you want List
to display only the key value (“$”) in the field, but the application does not let you do so; “$ –
USD” is displayed.

30 The menu bar items under the Edit menu from Undo to Select All are not supported. Menu
But common shortcut keys, such as copy (CTRL+C), paste (CTRL+V), cut (CTRL+X), redo
(CTRL+SHIFT+Z), and undo (CTRL+Z), are enabled.

31 The view system information and string information functions are not supporte d; relevant Menu
menus are disabled:
– View -> System Information
– View -> String Information

32 The My Menu function is not supported; relevant menus are disabled: Tools -> My Menu Menu

33 The Menu Structure function is not supported; relevant menus are disabled: Administration -> Menu
System Initialization ->Menu Structure

34 The Windows color function is not supported; relevant menus are disabled: Windows -> Color Menu

35 The following context menus are disabled: Menu

– When you right-click the main menu, the context menu is not enabled.
– When you right-click the tool bar, the context menu is not enabled.
– When you right-click the dropdown list item, the context menu is not enabled.
– When you right-click the non-editable item, the context menu is not enabled.
– When you right-click on the blank area of a matrix or a grid, the context menu is not enabled.

36 The following menus are disabled: Menu

– The Tools -> Search menu is disabled.
– The File -> Launch Application menu is disabled.
– The View -> Pickers Display menu is disabled.
– The View -> Indicator Display menu is disabled.
– The Window -> Cascade menu is disabled.

37 Resizing of the Main menu is not supported in RTL environment. Menu

# Description Category

38 The Cockpit function is not supported (Administration -> System Initialization -> General Menu
Settings -> Cockpit); relevant menus are disabled:
– Tools -> Cockpit
– Window -> Show/Hide All Widgets
– Window -> Auto Arrange All Widgets

39 Copy and Copy Table are not supported in the right click menu. Menu

40 The relationship map function is not supported due to limited support for complex graphic GDI
libraries.

41 The shortcut customization function is not supported; relevant menus are disabled: Tools -> My Shortcut
Shortcuts -> Customize