Case Study
Case Study
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Degree / Branch: PG / MBA Semester: II / Year: I
Course Code & Title: 19BA06 – APPLIED OPERATIONS RESEARCH
CASE STUDY
2. 1. ABC printing company is facing a tight financial squeeze and is attempting to cut costs wherever
possible. At present it has only one printing contract and luckily, the book is selling well in both the
handcover and the paperback editions. It has just received a request to print more copies of this book
in either the handcover or the paper back form. The printing cost for the handcover books is Rs. 600
per 100 books while that for paperback is only Rs. 500 per 100. Although the company is attempting
to economise, it does not wish to lay-off any employee. Therefore, it feels obliged to run its two
printing presses - I and II, atleast 80 and 60 hours per week respectively. Press I can produce 100
hancover books in 2 hours or 100 paperback books in 1 hour. Press II can produce 100 handcover
books in 1 hour or 100 paperbacks books in 2 hours. Determine how many books of each type
should be printed in order to minimize cost. (Use Big M method) CO3 K4
3. An insurance company has three claim adjusters in its branch office. People with claims against the
company are found to arrive in a poisson fashion, at an average rate of 20 per 8 hour day. The amount of
time that an adjuster spends with a claimant is found to have exponential distribution with a mean
service time of 40 minutes. Claimants are processed in the order of their appearance.
i) how many hours a week can an adjuster expect to spend with claimant?
ii) how much time, on an average, does a claimant spend in the branch office? CO2 K3
4. A car washing unit has two cleaning bays manned by a three-man crew. Cars arrive at an average rate
of 10 cars per hour and the arrival rate is poisson distributed. The under chassis cleaning of a car takes
4 minutes on an average and can be assumed to be exponentially distributed. Determine the:
i) Probability that a customer has to wait before being served
ii) Expected percentage of idle time for each bay
iii) What is the expected waiting time for a car? CO2 K3
6. The three estimates for the activities of a project are given below:
7. There are two player X and Y that put a coin (with head or tail up) on the table in such a manner that
it is not shown to other. If both cloins represent head then player X wins Rs. 8, however in case of both
coins represent tails then he/she wins Rs. 1. The player Y wins Rs. 3 if one coin represents head and
other tail, i.e., both coins do not match. There are two options, i.e., being matching player X or non-
matching player Y, find which one would you select and what would be the strategy.
CO3 K3
8. (i)Reduce the following two person zero sum game to 2x2 order and obtain the optimal strategies for
each player and the value of the game. CO3 K4
Player B
B1 B2 B3 B4
Player A A1 3 2 4 0
A2 3 4 2 4
A3 4 2 4 0
A4 0 4 0 8
(ii) Explain method of dominance in game theory. CO1 K2
Jobs
A B C D
P 8 4 2 6
Typist
Q 0 9 5 5
R 3 8 9 2
S 4 3 1 0
Page 3 of 3 Course Code: 19BA06
10. Solve the travelling salesman problem given in the matrix from as shown below. CO2 K3
To
A B C D
P ¥ 46 16 40
From
Q 41 ¥ 50 40
R 82 32 ¥ 60
S 40 40 36 ¥