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Account Manager

This job posting is for an Account Manager position at Refinitiv. The Account Manager is responsible for maintaining strong customer relationships to drive revenue retention and growth. Key responsibilities include demonstrating a deep understanding of customer needs, maintaining product knowledge, and leading all commercial activities within assigned accounts. The ideal candidate has prior financial sector experience, strong relationship building and selling skills, and proven experience in account management or sales.

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mika dante
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39 views

Account Manager

This job posting is for an Account Manager position at Refinitiv. The Account Manager is responsible for maintaining strong customer relationships to drive revenue retention and growth. Key responsibilities include demonstrating a deep understanding of customer needs, maintaining product knowledge, and leading all commercial activities within assigned accounts. The ideal candidate has prior financial sector experience, strong relationship building and selling skills, and proven experience in account management or sales.

Uploaded by

mika dante
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Account Manager

Data today improves performance tomorrow. And that's exactly what Account Managers at
Refinitiv do for our customer!

Role Purpose

This position is responsible for maintaining deep customer relationships to drive account revenue
retention and growth. By collaborating with internal partners, the Account Manager delivers
exceptional service and a valuable solution. The position will lead Japanese regional major
accounts and will be accountable for the commercial close of all deals. You will also open up
larger solution opportunities and introduce Solution and Proposition Sales.

Role Responsibilities

 Demonstrate deep understanding of the customer decision maker’s strategies, priorities


and needs
 Clients include, but are not limited to, securities, online securities, banks, buyside (asset
management and fund), trading companies
 Maintain solid knowledge of Refinitiv propositions to initiate conversations and raise
interest
 Build and embed a long-term trusted advisor relationship within assigned accounts
 Drive growth by expanding Refinitiv footprint within their accounts
 Focus on maintaining overall customer engagement and expanding and retaining led net
revenue
 Lead all commercial activities within accounts, being responsible for the end to end
customer relationship
 Drive efficiency in account administration (especially for lower value and growth
potential accounts)
 Lead internal and external partners and maintain networks to negotiate and close deals
 Accountable and responsible for simple order taking

Qualifications and Experience Required

 Strong understanding of customers and their business model and workflows


 Prior financial sector experience within the customer segment
 Strong product knowledge
 Relationship building skills
 Sophisticated selling skills (identity, develop and articulate a complex
proposition/consultative selling)
 Strong negotiation skills
 Superior interpersonal skills, ability to develop and execute a sales plan, ability to use a
variety of technology with a high level of proficiency
 Problem solving skills: ability to understand, articulate, structure and solve client needs
 Presentation and communication skills: ability to deliver presentations and communicate
at all levels within an organization
 Ability to collaborate with account team
 University/college degree, equivalent experience may be considered depending on
position/department, advanced degree may be preferred
 Significant work experience in applicable industry and knowledge of customer workflow
required
 Proven account management, sales or marketing experience in a customer facing
environment required
 Customer relationship management required across various levels within matrix

At LSEG, we believe that creating a diverse and inclusive organisation is fundamental to the way
we deliver on our promise – and our purpose. You’ll be part of an organisation of over 25,000
people, spanning 70 countries. We recognise the individual perspectives each of our colleagues
brings, and our diverse workforce is one of our greatest strengths. In supporting collaboration
and creativity and encouraging new ideas across a diverse and inclusive workforce, we can
improve how we are driving financial stability, empowering economies and enabling customers
to create sustainable growth.

LSEG offers a range of tailored benefits and support from healthcare and retirement planning to
paid volunteering days and wellbeing initiatives.

We are an equal opportunities employer. We do not discriminate on the basis of race, religion,
colour, national origin, gender, sexual orientation, gender identity, gender expression, age,
marital or veteran status, pregnancy or disability, or any other basis protected under applicable
law. In accordance with applicable law, we make reasonable accommodations for applicants' and
employees' religious practices and beliefs, as well as any mental health or physical disability
needs.

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