Abbas 2020
Abbas 2020
THIEME
S116 Teledentistry
Original during COVID-19 Pandemic Abbas et al.
Article
1 Department of Pediatric Dentistry, Foundation University, College Address for correspondence Mehreen Wajahat, BDS, MPhil,
of Dentistry, Rawalpindi, Pakistan Department of Dental Materials, Avicenna Dental College,
2 Department of Dental Materials, Avicenna Dental College, Lahore 54810, Pakistan (e-mail: [email protected]).
Lahore, Pakistan
3 Department of Dental Education, University College of Dentistry,
Lahore, Pakistan
4 Department of Dental Materials, Dental College, HITEC-Institute of
Medical Sciences, Rawalpindi, Pakistan
5 Department of Dental Materials, Avicenna Dental College,
Lahore, Pakistan
6 Department of Prosthodontics and Dental Implantology, College
of Dentistry, King Faisal University, Al Ahsa, Saudi Arabia
Abstract Objectives To assess knowledge, awareness, and practice of health care workers
about the role of teledentistry in coronavirus disease 2019 (COVID-19).
Materials and Methods A prevalidated structured questionnaire was used to eval-
uate awareness of general dentists, postgraduate dental students, dental educators,
and consultants with postgraduation degrees toward teledentistry. The acceptability,
reliability, and language clarity were also pretested. A total of 510 dental professionals
contributed to this study.
Statistical Analysis A statistical analysis using SPSS (version 20.0) was performed.
Responses were noted as yes or no. A p-value of ≤ 0.05 was considered to be signifi-
cant. Frequencies described data. Chi-square test was performed for intergroup com-
parison to evaluate if the knowledge and attitude diverge with the increase in the level
of seniority in the profession.
Results Awareness regarding teledentistry is high among general dentists with
bachelor of dental surgery qualification in comparison to final-year students and post-
graduate dental students. The majority of participants agreed with improvement in
Keywords health care (88.20%), access to rural areas (82.90%), and general practicing dentist
►►teledentistry agreed with statistically significant difference (0.00) on saving time by teledentistry.
►►pandemic Conclusion General practicing dentist was observed with high awareness of teleden-
►►COVID-19 tistry as compared with postgraduate and undergraduate dental students.
European Journal of Dentistry Vol. 14 No. S1/2020 © 2020. European Journal of Dentistry.
S118 Teledentistry during COVID-19 Pandemic Abbas et al.
Participants were given plentiful time to fill the question- technique; 53.50% dentists reported that teledentistry helps
naire. This participation on voluntary grounds was consid- provide a good understanding of patient’s oral health prob-
ered as informed consent of each participant to this study. lem over the Internet. As per 67.60% dentists, teledentistry
Confidentiality of each participant was maintained. is a source of reducing specialist’s isolation by providing
Data were statistically analyzed using SPSS version 20.0. peer contact and specialist report; 52.40% dentists agreed
Responses after getting information on the level of seniority upon teledentistry as the convenient type of oral health
were recorded as yes or no. A p-value of ≤ 0.05 was consid- care delivery for making dental examination easier; 62.90%
ered to be significant. The data were described in frequencies. dentists negated that teledentistry helps monitor patient’s
Chi-square test was performed for intergroup comparison condition thoroughly. Teledentistry provides 75.30% dentists
to evaluate if the knowledge and attitude diverge with the reported the platform of expert consultation; 55.30% dentists
increase in the level of seniority in the profession. responded negatively regarding the difficulties of Internet-
Considering limitations to this study, the researcher stum- related equipment usage; 61.20% dentists said that the risk of
bled upon the problem in obtaining the required number of data entry mistakes related to teledentistry is unavoidable;
responses. Since this study included dental professionals 73.50% dentists reported that teledentistry is a more natural
from all across the country, ethical approval from all the way to contact the patient (►Table 1).
institutions was not achievable. Moreover, to explore the comparison of qualification with
perception of teledentistry benefits, chi-square test was
applied which showed significant difference. Total 35.9%
Results
dentists (BDS), 7.1% dentists (MPhil/MCPS), 18.2% dentists
Qualification was taken as a demographic variable. Percentage (BDS + postgraduate trainee), 4.1% dentists (FCPS/MDS/PhD),
of each category was calculated. According to that percent- and 7.1% dentists (final-year students) were familiar with
age, participants with bachelor of dental surgery (BDS) as the term teledentistry (chi-square test = 58.06, p < 0.001).
qualification were 57.6%, participants with master of philos-
ophy (MPhil)/membership college of physicians (MCPS) as
Table 1 Opinion of dentists about teledentistry in response
qualification were 8.2%, participants with the qualification of
percentage
BDS with postgraduate training continued were 18.8%, par-
Statements Yes No
ticipants with fellowship college of physicians and surgeons
(FCPS)/master of dental surgery (MDS)/doctor of philosophy Have you heard about teledentistry 72.40% 27.60%
(PhD) were 4.1%, and students of BDS final year were 11.2%, Can teledentistry really help in health 76.50% 23.50%
as shown in ►Fig. 1. education
On asking about the familiarity of dentists with the word Can teledentistry be applied in every branch 35.90% 64.10%
teledentistry, 72.40% responded positively and 76.0% reported of dentistry
that teledentistry could really be a great help in health educa- Can teledentistry be useful in improving 88.20% 11.80%
tion. As per 35.90% dentists’ opinion, teledentistry could be access to oral health care
applied in every branch of dentistry, whereas the majority of Your opinion about teledentistry as violating 24.10% 75.90%
patient’s privacy
dentists negated this statement (64.10%). According to 88.20%
of participants, teledentistry could be useful in improving Does teledentistry increase accessibility 82.90% 17.10%
of specialists to rural and underserved
access to oral health care; 75.90% dentists’ opinion about
communities for their dental needs
teledentistry as violating patient’s privacy was negative;
Is teledentistry a time-saving technique 84.10% 15.90%
84.10% dentists believed that teledentistry is a time-saving
Is teledentistry helpful in providing good 53.50% 46.50%
understanding of patient’s oral health
problem over Internet
Can teledentistry reduce isolation of 67.60% 32.40%
specialist by providing peer contact and
specialist report
Is teledentistry a convenient type of oral 52.40% 47.60%
health care delivery for making dental
examination easier
Does teledentistry help monitoring 37.10% 62.90%
patient’s condition well
Does teledentistry provide platform of 75.30% 24.70%
expert consultation
Do you face difficulties in Internet-related 44.70% 55.30%
equipment usage
Is there any risk of data entry mistakes 61.20% 38.80%
Fig. 1 Qualification of participants. BDS, bachelor of dental surgery; related to teledentistry
FCPS, fellowship college of physicians and surgeons; MCPS, mem-
Is it easier to contact patient via 73.50% 26.50%
bership college of physicians; MDS, master of dental surgery; MPhil,
teledentistry
master of philosophy; PhD, doctor of philosophy.
European Journal of Dentistry Vol. 14 No. S1/2020 © 2020. European Journal of Dentistry.
Teledentistry during COVID-19 Pandemic Abbas et al. S119
Positive responses were shown by 41.2% dentists (BDS), 6.5% (final-year students), they face difficulties of Internet-related
dentists (MPhil/MCPS), 16.5% dentists (BDS + postgraduate equipment usage (chi-square test = 22.37, p < 0.001). Total
trainee), 4.1% dentists (FCPS/MDS/PhD), and 8.2% dentists 39.4% dentists (BDS), 2.9% dentists (MPhil/MCPS), 8.8% den-
(final-year students) about teledentistry as a supporting tists (BDS + postgraduate trainee), 1.8% dentists (FCPS/MDS/
technique for health education (chi-square test = 17.45, PhD), and 8.2% dentists (final-year students) showed their
p < 0.001). Total 21.2% (BDS), 2.4% dentists (MPhil/MCPS), concerns about data entry mistakes related to teledentistry
4.7% dentists (BDS + postgraduate trainee), 3.5% den- (chi-square test = 32.85, p < 0.001). Teledentistry makes
tists (FCPS/MDS/PhD), and 4.1% dentists (final-year stu- patient’s contact easier was favored by 42.4% dentists (BDS),
dents) supported the statement that teledentistry could be 6.5% dentists (MPhil/MCPS), 12.4% dentists (BDS + postgrad-
applied in every branch of dentistry (chi-square test = 28.70, uate trainee), 4.1% dentists (FCPS/MDS/PhD), and 8.2% den-
p < 0.001). Positive responses were reported by 51.8% den- tists (final-year students) (chi-square test = 11.19, p < 0.02)
tists (BDS), 6.5% dentists (MPhil/MCPS), 16.5% dentists (►Table 2).
(BDS + postgraduate trainee), 4.1% dentists (FCPS/MDS/PhD),
and 9.4% dentists (final-year students) about teledentistry
Discussion
as a useful technique in improving access to oral health care
(chi-square test = 8.21, p = 0.08). Total 15.9% dentists (BDS), COVID-19 pandemic has resulted in massive disruptions in
2.4% dentists (MPhil/MCPS), 2.4% dentists (BDS + postgradu- the field of health care, while dentistry is considered as one of
ate trainee), 1.2% dentists (FCPS/MDS/PhD), and 2.4% dentists very risky professions in present circumstances. Aerosols and
(final-year students) perceived that teledentistry implemen- droplets being the main source of transmission enhance the
tation is about violating patient’s privacy (chi-square test chance of infection for dental practitioners. A cross-sectional
= 9.94, p < 0.04). Total 48.2% dentists (BDS), 6.5% dentists study with participants from around the globe reported the
(MPhil/MCPS), 15.3% dentists (BDS + postgraduate trainee), fear and anxiety among dental practitioners due to ongoing
3.5% dentists (FCPS/MDS/PhD), and 9.4% dentists (final-year pandemic.14-16 A web-based survey showed negative influ-
students) reported that teledentistry increases accessibility ence of COVID-19 pandemic on dental clinical routine due to
of specialists to rural and underserved communities for their closure of offices.17 On the other hand, disruption of patient
dental needs (chi-square test = 1.05, p = 0.90). Total 51.8% care cannot be paused as it will result in the increase of den-
dentists (BDS), 6.5% dentists (MPhil/MCPS), 14.1% dentists tal diseases. It indicates the need to utilize the safest way to
(BDS + postgraduate trainee), 3.5% dentists (FCPS/MDS/ ensure the provision of dental care in the pandemic.18
PhD), and 8.2% dentists (final-year students) reported that Teledentistry in the present time of COVID-19 is the only
teledentistry is a time-saving technique (chi-square test = most reliable way to provide consultation to patients which
18.72, p < 0.001). Teledentistry is helpful in providing good require communication using technology. Significance of
understanding of patient’s oral health problem over Internet teledentistry has also been highlighted in the literature.
was favored by 31.8% dentists (BDS), 5.9% dentists (MPhil/ Communication for teleconsultation can be made via appli-
MCPS), 6.5% dentists (BDS + postgraduate trainee), 3.5% den- cations for instant messaging or video calling. Consultation
tists (FCPS/MDS/PhD), and 5.9% dentists (final-year students) via WhatsApp has been reported as a beneficial option
(chi-square test = 28.64, p < 0.001). According to 39.4% den- for teledentistry.19 Teledentistry is a mean of avoiding
tists (BDS), 3.5% dentists (MPhil/MCPS), 11.8% dentists (BDS person-to-person contact while satisfying the requirement
+ postgraduate trainee), 4.1% dentists (FCPS/MDS/PhD), and of social distancing by facilitating remote dental care, patient
8.8% dentists (final-year students), teledentistry can reduce education, and guidance which is advocated by health care
isolation of specialist by providing peer contact and spe- authorities across the globe.Teledentistry has various sub-
cialist report (chi-square test = 26.39, p < 0.001). According units such as teleconsultation, telediagnosis, telemonitoring,
to 31.8% dentists (BDS), 4.1% dentists (MPhil/MCPS), 7.1% and teletriage. Teleconsultation helps in reducing nonurgent
dentists (BDS + postgraduate trainee), 2.9% dentists (FCPS/ patient referrals and reduces burden on busy health care
MDS/PhD), and 6.5% dentists (final-year students), teleden- facilities. Telediagnosis makes use of technology to exchange
tistry is a convenient type of oral health care delivery for patient records, intraoral images, and radiographic images
making dental examination easier (chi-square test = 13.23, to diagnose oral pathologies remotely.20 Teletriage prioritizes
p < 0.01). According to 21.2% dentists (BDS), 3.5% dentists patients requiring urgent dental care by doing remote assess-
(MPhil/MCPS), 6.5% dentists (BDS + postgraduate trainee), ment of oral health reducing the need of unnecessary travel
3.5% dentists (FCPS/MDS/PhD), and 2.4% dentists (final-year keeping in view socioeconomic and geographical difficul-
students), teledentistry helps monitoring patient’s condi- ties.21 The dental practitioner can have safe access to patients
tion well (chi-square test = 28.48, p < 0.001). According to by using the technology for consultation and management of
43.5% dentists (BDS), 5.3% dentists (MPhil/MCPS), 13.5% some dental issues.22 A literature review also indicates useful
dentists (BDS + postgraduate trainee), 3.5% dentists (FCPS/ application of teledentistry in various branches of dentistry
MDS/PhD), and 9.4% dentists (final-year students), teleden- that is, field of oral medicine and diagnosis, oral and maxillofa-
tistry provides platform of expert consultation (chi-square cial surgery, endodontics, orthodontics, prosthodontics, peri-
test = 7.00, p = 0.13). According to 27.6% dentists (BDS), 1.8% odontics, periodontics, pediatric, and preventive dentistry.23
dentists (MPhil/MCPS), 8.2% dentists (BDS + postgraduate The present study performed in Pakistan was meant
trainee), 0.6% dentists (FCPS/MDS/PhD), and 6.5% dentists to survey and compare the perceptions of general dentist,
European Journal of Dentistry Vol. 14 No. S1/2020 © 2020. European Journal of Dentistry.
S120 Teledentistry during COVID-19 Pandemic Abbas et al.
undergraduate and postgraduate dental students regarding Access to rural and distant areas has been reported as
teledentistry. The participants (72.40%) of the present study one of the main benefits of teledentistry. Before COVID-19
had knowledge about the “teledentistry.” Studies published pandemic, teledentistry has been used for patient counseling
in other countries, about the perception of teledentistry, also in distant and rural areas. This trait can be utilized in present
showed similar findings.24 condition while observing social distancing from patients.
European Journal of Dentistry Vol. 14 No. S1/2020 © 2020. European Journal of Dentistry.
Teledentistry during COVID-19 Pandemic Abbas et al. S121
A quality improvement study addressing the oral health to investigate how teledentistry can be embraced in dental
care in old age residents in the rural areas of Queensland care. Teledentistry may prompt a change of standard den-
reported improved health care plans with minimization of tal practices and requires authoritative, clinical, innovative,
need to attend an oral health care system with the inter- and moral guidelines. Teledentistry features the possibility
vention of teledentistry.25 Participants (82.90%) of the pres- to offer extra dental care past dental crises, during and post
ent study agreed on the provision of better access to rural COVID-19. With the fast advancement of correspondence
areas and 88.20% have a perception of improvement in access and data innovations and their utilization in our lives, den-
to oral health care. A pilot study performed at the regional tistry must change accordingly.40
center of reference for COVID-19 in Italy also states teleden-
tistry as a beneficial tool in the management of patients at
a reduced cost while avoiding waiting durations.26 Changing Conclusion
demographics, lack of resources, poor access to oral screen- In the present study, significance of teledentistry has been
ing, and treatment are a major hindrance to quality care established and highlighted. General practicing dentists were
in remote and rural areas. Screening and consultation of observed with high awareness of teledentistry. Postgraduate
patients by means of teledentistry are considered as feasible and undergraduate dental students were observed having
and accessable.27 less awareness. Further research is required for qualitative
A study performed in 2015 by Mamatha states that 50% of findings on difference in perceptions among general dentist,
the practicing dentist agree on promotion and execution of undergraduate student, and postgraduate student regarding
health education by teledentistry,28 which is parallel to the teledentisty.
finding of the current study. Health education by teleden-
tistry has been widely used. It is divided into two main Conflict of Interest
categories: self-instruction and video conferencing. Both None declared.
methods have been used in different countries and men-
tioned in several studies.29
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