NumberTicket# Age Title Created

1 0069661 5287 CREDIT CARD RECEIPT NOT UPDATED -2022-09-28 16:49:43

2 0069584 99166 Re: Receipt updated in oracle with w 2022-09-27 14:45:04
3 0069583 99465 FW: Masafi CO LLC SOA LACTALIS DAI 2022-09-27 14:40:05
4 0069578 101869 OPTA PRICE CLASS 2022-09-27 14:00:01
5 0069557 110253 Receipts not updated into Oracle date2022-09-27 11:40:17
6 0069512 181661 PROD: OPTA Receipt Application (Invoi2022-09-26 15:50:09
7 0069509 182563 RE: Receipts stuck in staging 2022-09-26 15:35:07
8 0069498 189767 Re: 554133 : Price Discrepancy 2022-09-26 13:35:03
9 0069495 190668 return order invoice not getting gene 2022-09-26 13:20:02
10 0069493 191846 Goods Receipt Note -Unable to Print 2022-09-26 13:00:24
11 0069483 198152 Invoice Not updated Dated 25-SEP 2 2022-09-26 11:15:18
12 0069480 198752 OPTA Invoice Failure due to Customer 2022-09-26 11:05:18
13 0069478 199353 Reminder emails for Approvals even af2022-09-26 10:55:17
14 0069476 200252 RE: Salesman transactions are not get 2022-09-26 10:40:18
15 0069458 250966 RE: Route Name change Approval ( R 2022-09-25 20:35:04
16 0069420 433055 FW: OPTA WAREHOUSING HANDOVER2022-09-23 18:00:15
17 0069414 442358 Re: Issue on payment booking 2022-09-23 15:25:12
18 0069413 448063 RE: NEW ITEM CODE. 2022-09-23 13:50:07
19 0069396 509559 Invoice without VAT 2022-09-22 20:45:11
20 0069385 516763 ORACLE NOT WORKING 2022-09-22 18:45:07
21 0069366 531150 RE: RE: Request for Route Transfer 2022-09-22 14:45:20
22 0069361 534153 PO not showing up 2022-09-22 13:55:17
23 0069351 540755 INV NOT UPDATED ( INV3021580000552022-09-22 12:05:15
24 0069350 541956 RE: New rout creation OPD09 & SITE 2022-09-22 11:45:14
25 0069331 602256 Audit Log for Rebate and Rental table 2022-09-21 19:00:14
26 0069310 611863 Talabat 2022-09-21 16:20:07
27 0069282 625048 Route Update request SHJ 2022-09-21 12:40:22
28 0069276 626546 Re: Payment 2022-09-21 12:15:24
29 0069265 629554 Dubai Van Sales Route Code Update R2022-09-21 11:25:16
30 0069262 630153 Re: Oracle working very slow 2022-09-21 11:15:17
31 0069244 689551 Request to know No of Transactions inv 2022-09-20 18:45:19
32 0069235 694054 Re: FW: Loose Tissue order !! update p2022-09-20 17:30:16
33 0069224 699758 Two PRs # 4667 & 4669 Approval Issu 2022-09-20 15:55:12
34 0069213 710261 Credit Site Route update RAK 2022-09-20 13:00:09
35 0069207 712065 Report Output Error 2022-09-20 12:30:05
36 0069201 714166 Receipts not updated into Oracle date2022-09-20 11:55:04
37 0069194 717167 RE: PR Champion Training / Quote No 2022-09-20 11:05:03
38 0069180 767251 Saqulain trip Invoice not updated in Sa2022-09-19 21:10:19
39 0069142 792165 Production Batch Creation 2022-09-19 14:15:05
40 0069115 800548 Oracle Login 2022-09-19 11:55:22
41 0069071 878381 FW: VM Spares Inventory 2022-09-18 14:18:09
42 0069069 879754 ROUTE CODE NAME CHANGE NOT APPE 2022-09-18 13:55:16
43 0069055 939469 RE: Opta Re-Routing Proposal site tra 2022-09-17 21:20:01
44 0069054 939769 MMNB497-Masafi Pure – Opta (Masafi2022-09-17 21:15:01
45 0069049 1027959 RE: SALESMAN CHANGE BETWEEN ROU 2022-09-16 20:45:11
46 0069042 1044466 RE: Opta access required 2022-09-16 16:10:04
47 0069039 1051352 RE: SONIC RECEIPT NOT UPDATED IN 2022-09-16 14:15:18
48 0069034 1059758 Invoice Not updated Dated 15-SEP 2 2022-09-16 11:55:12
49 0069021 1107466 RE: Opta New price class for GMC 2022-09-15 22:40:04
50 0069019 1117352 Re: PR's Waiting for Approval 2022-09-15 19:55:18
51 0069017 1119146 RE: Invoices and GRN submission Al G 2022-09-15 19:25:24
52 0069011 1120052 Oracle Report - Masafi Weekly Product2022-09-15 19:10:18
53 0068996 1126356 Re: Salesman transactions are not g 2022-09-15 17:25:14
54 0068972 1144066 Non-saleable damaged stocks 2022-09-15 12:30:04
55 0068951 1205559 RE: Change to M01 2022-09-14 19:25:11
56 0068950 1207360 RE: Inventory Depletion Report 2022-09-14 18:55:10
57 0068937 1215747 RE: PRICE CLASS ISSUE 2022-09-14 16:35:24
58 0068934 1216665 OPTA PRICE CLASS 2022-09-14 16:20:06
59 0068930 1217268 Receipts not updated into Oracle date 2022-09-14 16:10:03
60 0068929 1217566 RE: HMA016 - HDPE QUOTE/ Coverag2022-09-14 16:05:05
61 0068920 1221749 Re: tissue price issue in 206 price class2022-09-14 14:55:22
62 0068918 1221750 Re: RE: Wet wipes 2022-09-14 14:55:21
63 0068919 1221750 Re: Payment report details 2022-09-14 14:55:21
64 0068917 1222049 Re: Cheques amount partially updated2022-09-14 14:50:22
65 0068901 1232557 Buyer Privileges 2022-09-14 11:55:14
66 0068900 1232559 OPTA hierarchy approval path Change2022-09-14 11:55:12
67 0068889 1290152 NOWNOW REPORT 2022-09-13 19:55:19
68 0068874 1298855 Receipts Updated in Wrong Region 2022-09-13 17:30:16
69 0068869 1300956 RE: No Approval Name - Oracle Syste 2022-09-13 16:55:15
70 0068862 1303954 Clone data from Prod to Dev 2022-09-13 16:05:17
71 0068859 1306961 RE: Wrong conversion figures MSPB032022-09-13 15:15:10
72 0068857 1307861 RE: SHIFT LAND MARK FROM GA15 TO2022-09-13 15:00:10
73 0068852 1310263 Re: Drops Goods 2022-09-13 14:20:08
74 0068837 1318367 FW: Code Creation - FG - OPTA 500 ML2022-09-13 12:05:04
75 0068836 1318967 Receipt Not Generated Dated 12-SEP- 2022-09-13 11:55:04
76 0068820 1327050 Pending Invoices Dated Yesterday 2022-09-13 09:40:21
77 0068807 1380759 New customer sync issue 2022-09-12 18:45:12
78 0068803 1381835 SWAN RECEIPT - SEP 2022 2022-09-12 18:27:16
79 0068775 1397868 Re: RE: 328092 -- UNITED ARAB EMIRA2022-09-12 14:00:03
80 0068771 1399369 DEV INSTANCE NOT ABLE TO ACCESS 2022-09-12 13:35:02
81 0068767 1400569 Re: Salesman transactions are not g 2022-09-12 13:15:02
82 0068760 1404749 ISSUE IN ORACLE 2022-09-12 12:05:22
83 0068758 1405352 Inv Wrong amt update 2022-09-12 11:55:19
84 0068736 1486959 RE: Monthly Stock count 2022-09-11 13:15:12
85 0068732 1492058 RE: Transactions pending's for deplet 2022-09-11 11:50:13
86 0068727 1639356 Remove Dani from the approval mail .2022-09-09 18:55:15
87 0068723 1647461 Unable to forward PR 2022-09-09 16:40:10
88 0068709 1665452 Invoice Not updated Dated 8-SEP 20 2022-09-09 11:40:19
89 0068706 1669654 FW: GCAA of OCS site code creation 2022-09-09 10:30:17
90 0068693 1726066 RE: SOA 2022-09-08 18:50:05
91 0068661 1747956 RE: TRN Update- Union Coop Rashidiy 2022-09-08 12:45:15
92 0068636 1806769 Depletion Quantity not in Oracle 2022-09-07 20:25:02
93 0068610 1827461 SITE TRANSFER OPN03 TO OPN01 2022-09-07 14:40:10
94 0068592 1838867 GCIS-00002433 - VAT error 2022-09-07 11:30:04
95 0068582 1888069 FW: #18123 / TRUSLINK TRADING LLC 2022-09-06 21:50:02
96 0068579 1896754 RE: Costing Period - OPTA - AUG 2022 2022-09-06 19:25:17
97 0068569 1903058 No approver found for Purchase Requi2022-09-06 17:40:13
98 0068566 1905158 unable to reset password - Oracle 2022-09-06 17:05:13
99 0068547 1917464 Re: NEW SITE REQUEST - MALIK AL K 2022-09-06 13:40:07
100 0068546 1917465 FW: Update : Oracle Workflow 2022-09-06 13:40:06
101 0068545 1917767 RE: Customer site not generated 2022-09-06 13:35:04
102 0068544 1919866 Item not in Oracle but physically is 2022-09-06 13:00:05
103 0068506 1982563 RE: Receipts not updated into Oracle 2022-09-05 19:35:08
104 0068495 1989767 price class issue - MMHS004 item not 2022-09-05 17:35:04
105 0068492 1990963 RE: Salesman transactions are not g 2022-09-05 17:15:08
106 0068480 1994568 RE: updated PR & PO workflow 2022-09-05 16:15:03
107 0068475 1996650 Icash Reco SONIC to Oracle TB 2022-09-05 15:40:21
108 0068424 2012252 PO FORWARD LOCK 2022-09-05 11:20:19
109 0068423 2012252 No approver found against rejected P 2022-09-05 11:20:19
110 0068365 2245614 RE: AP period Closing AUG 2022 2022-09-02 18:30:57
111 0068357 2250155 RE:‫( عرضاسعـار ل مياة شــركة مسـافي‬DEPARTMENT OF AWQAF
2022-09-02 HEAD OFFICE)
17:15:16
112 0068344 2266964 Receipts not updated into Oracle date2022-09-02 12:35:07
113 0068336 2270565 RE: Ancillary Sales 2022-09-02 11:35:06
114 0068320 2313750 ORACLE REPORT GIVING WRONG OUT2022-09-01 23:35:21
115 0068301 2338364 Cost Update Setup - MMW - AUG 202 2022-09-01 16:45:07
116 0068289 2346450 RE: PR 4634 2022-09-01 14:30:21
117 0068282 2349750 AUG-22 Period Closing Process 2022-09-01 13:35:21
118 0068270 2353954 Re: RE: CHECK RECEIPT APPLICATION 2022-09-01 12:25:17
119 0068265 2357557 Invoice Not updated Dated 31 AUG 22022-09-01 11:25:14
120 0068264 2357571 Oman Stock Count on 16-09-2022 2022-09-01 11:25:00
121 0068248 2421767 RE: Oracle issue - PR related 2022-08-31 17:35:04
122 0068246 2422367 Opta Cashless Receipt Aug 2022 & App2022-08-31 17:25:04
123 0068075 2608367 RE: Price Class Added- New SKU-Bueno2022-08-29 13:45:04
124 0068073 2608968 RE: PO Requisition Add-Ons for Mr. Jo 2022-08-29 13:35:03
125 0068043 2617353 RE: Oracle slow 2022-08-29 11:15:18
126 0068033 2621554 Invoice Not updated Dated 28 AUG 22022-08-29 10:05:17
127 0067916 2951856 RECEIPT UPDATED IN WRONG REGION2022-08-25t 14:20:15
128 0067911 2952159 Receipts not updated into Oracle date2022-08-25 14:15:12
129 0067892 2961161 Facing error in oracle after running re 2022-08-25 11:45:10
130 0067891 2961445 Pallet items price update 2022-08-25 11:40:26
131 0067830 3037966 RE: MPOS ISSUE - AUG 2022... 2022-08-24 14:25:05
132 0067810 3043650 wrong name in Opta PO 2022-08-24 12:50:21
133 0067754 3116553 RE: 491656 - MINISTRY OF FOREING 2022-08-23 16:35:18
134 0067694 3194259 RE: Masafi ERP Access required (New 2022-08-22 19:00:12
135 0067655 3219756 RE: REEVISE PRICE CLASS-409332 -- 2022-08-22 11:55:15
136 0067574 3478665 RE: Network redesign 2022-08-19 12:00:06
137 0067440 3658357 RE: PO forward lock 2022-08-17 10:05:14
138 0067418 3722546 RE: Payment report on sector wise 2022-08-16 16:15:25
139 0067282 4052859 RE: New Customers Address ! 2022-08-12 20:30:12
140 0066891 4750645 AGING GL RECO AS OF JUL-2022 2022-08-04 18:40:26
141 0066689 5006866 E_COMMERCE 2022-08-01 19:30:05
142 0066286 5651549 RE: VM Spares Inventory 2022-07-25 08:25:22
143 0066164 5981923 FW: RE: CUSTOMER DETAILS MISSING 2022-07-21 12:39:08
144 0065981 6235065 RE: Inter Depo transfer Report 2022-07-18 14:20:06
145 0065614 7181251 Oman Stock Count on 15-07-2022 2022-07-07 15:30:20
146 0065442 7429361 AP period Closing JUN 2022 2022-07-04 18:35:10
147 0063177 10800424 FW: MPOS - SALESMAN SPLIT THE RE 2022-05-26 18:10:47
148 0063174 10800971 FW: MPOS - NEED TO POST AS PER 2022-05-26 18:01:40
149 0061338 14197062 RE: Non-saleable damaged stocks 2022-04-17 10:40:09
150 0060317 16163563 SWAN RECEIPT - MAR 2022 2022-03-25 16:25:08
151 0060200 16330368 ERROR IN CREATE ACCOUNTING 2022-03-23 18:05:03
Close Time Queue State Customer User Type
2022-09-28 16:51:39 MASAFI Closed 3rd Party Integration
2022-09-28 09:43:24 MASAFI Closed [email protected] Unclassified
2022-09-27 15:45:12 MASAFI Closed [email protected] Unclassified
2022-09-27 20:49:57 MASAFI Closed [email protected] Unclassified
2022-09-27 11:51:26 MASAFI Closed [email protected] Unclassified
2022-09-27 12:11:02 MASAFI Closed [email protected] Unclassified
2022-09-27 14:46:45 MASAFI Closed akhil.maramreddy Unclassified
2022-09-27 18:37:47 MASAFI Closed [email protected] Unclassified
2022-09-27 17:10:58 MASAFI Closed [email protected] Unclassified
2022-09-26 19:35:22 MASAFI Closed [email protected] Unclassified
2022-09-27 14:47:50 MASAFI Closed [email protected] Unclassified
2022-09-26 15:26:20 MASAFI Closed [email protected] Unclassified
2022-09-26 13:20:42 MASAFI Closed [email protected] Unclassified
2022-09-28 09:44:06 MASAFI Closed [email protected] Unclassified
2022-09-26 19:01:56 MASAFI Closed [email protected] Unclassified
2022-09-27 22:01:20 MASAFI Closed [email protected] Unclassified
2022-09-27 14:48:25 MASAFI Closed [email protected] Unclassified
2022-09-26 16:38:28 MASAFI Closed [email protected] Unclassified
2022-09-23 20:28:25 MASAFI Closed [email protected] Unclassified
2022-09-25 17:19:23 MASAFI Closed [email protected] Unclassified
2022-09-27 15:20:47 MASAFI Closed [email protected] Unclassified
2022-09-22 20:35:58 MASAFI Closed [email protected] Unclassified
2022-09-22 15:16:19 MASAFI Closed [email protected] Unclassified
2022-09-22 18:25:45 MASAFI Closed [email protected] Unclassified
2022-09-26 14:36:02 MASAFI Closed akhil.maramreddy Unclassified
2022-09-28 16:54:00 MASAFI Closed [email protected] Unclassified
2022-09-23 20:26:17 MASAFI Closed [email protected] Unclassified
2022-09-21 14:57:42 MASAFI Closed [email protected] Unclassified
2022-09-23 20:26:34 MASAFI Closed [email protected] Unclassified
2022-09-22 11:07:04 MASAFI Closed [email protected] Unclassified
2022-09-26 10:08:31 MASAFI Closed [email protected] Unclassified
2022-09-27 16:21:49 MASAFI Closed [email protected] Unclassified
2022-09-20 19:30:11 MASAFI Closed [email protected] Unclassified
2022-09-21 11:07:06 MASAFI Closed [email protected] Unclassified
2022-09-22 11:04:22 MASAFI Closed [email protected] Unclassified
2022-09-20 12:28:47 MASAFI Closed [email protected] Unclassified
2022-09-25 17:18:45 MASAFI Closed [email protected] Unclassified
2022-09-28 16:53:39 MASAFI Closed [email protected] Unclassified
2022-09-19 15:41:43 MASAFI Closed [email protected] Unclassified
2022-09-19 14:53:51 MASAFI Closed [email protected] Unclassified
2022-09-18 20:26:22 MASAFI Closed Unclassified
2022-09-19 17:23:56 MASAFI Closed [email protected] Unclassified
2022-09-19 18:40:12 MASAFI Closed [email protected] Unclassified
2022-09-19 14:18:49 MASAFI Closed [email protected] Unclassified
2022-09-19 10:28:39 MASAFI Closed [email protected] Unclassified
2022-09-16 18:39:19 MASAFI Closed [email protected] Unclassified
2022-09-18 15:30:24 MASAFI Closed [email protected] Unclassified
2022-09-27 15:21:46 MASAFI Closed [email protected] Unclassified
2022-09-16 15:25:48 MASAFI Closed [email protected] Unclassified
2022-09-28 10:54:26 MASAFI Closed [email protected] Unclassified
2022-09-27 15:27:14 MASAFI Closed charankumar.gonuguntla Unclassified
2022-09-16 10:32:26 MASAFI Closed [email protected] Unclassified
2022-09-16 11:24:18 MASAFI Closed [email protected] Unclassified
2022-09-20 14:14:33 MASAFI Closed charankumar.gonuguntla Unclassified
2022-09-14 21:45:41 MASAFI Closed charankumar.gonuguntla Unclassified
2022-09-14 21:47:20 MASAFI Closed charankumar.gonuguntla Unclassified
2022-09-20 14:13:41 MASAFI Closed [email protected] Unclassified
2022-09-14 19:31:41 MASAFI Closed [email protected] Unclassified
2022-09-18 15:30:38 MASAFI Closed [email protected] Unclassified
2022-09-15 13:57:50 MASAFI Closed [email protected] Unclassified
2022-09-14 19:32:21 MASAFI Closed [email protected] Unclassified
2022-09-15 13:00:24 MASAFI Closed [email protected] Unclassified
2022-09-28 15:00:18 MASAFI Closed [email protected] Unclassified
2022-09-15 15:12:38 MASAFI Closed [email protected] Unclassified
2022-09-15 11:17:58 MASAFI Closed mounica.m Unclassified
2022-09-15 11:17:48 MASAFI Closed [email protected] Unclassified
2022-09-19 15:58:22 MASAFI Closed [email protected] Unclassified
2022-09-27 16:28:27 MASAFI Closed rajesh.madderla Unclassified
2022-09-14 17:14:02 MASAFI Closed [email protected] Unclassified
2022-09-16 12:19:48 MASAFI Closed [email protected] Unclassified
2022-09-13 16:54:29 MASAFI Closed [email protected] Unclassified
2022-09-16 15:25:05 MASAFI Closed rajesh.madderla Unclassified
2022-09-13 20:44:52 MASAFI Closed [email protected] Unclassified
2022-09-13 14:41:36 MASAFI Closed [email protected] Unclassified
2022-09-28 16:01:21 MASAFI Closed [email protected] Unclassified
2022-09-15 11:43:31 MASAFI Closed [email protected] Unclassified
2022-09-14 11:48:45 MASAFI Closed [email protected] Unclassified
2022-09-12 18:30:10 MASAFI Closed [email protected] Unclassified
2022-09-13 11:50:56 MASAFI Closed [email protected] Unclassified
2022-09-12 15:39:33 MASAFI Closed [email protected] Unclassified
2022-09-12 18:37:14 MASAFI Closed [email protected] Unclassified
2022-09-14 19:31:19 MASAFI Closed [email protected] Unclassified
2022-09-19 14:26:46 MASAFI Closed [email protected] Unclassified
2022-09-12 12:35:23 MASAFI Closed charankumar.gonuguntla Unclassified
2022-09-13 11:47:16 MASAFI Closed charankumar.gonuguntla Unclassified
2022-09-12 14:21:44 MASAFI Closed [email protected] Unclassified
2022-09-09 18:37:49 MASAFI Closed [email protected] Unclassified
2022-09-26 14:30:53 MASAFI Closed [email protected] Unclassified
2022-09-12 10:28:23 MASAFI Closed rajesh.madderla Unclassified
2022-09-26 19:20:46 MASAFI Closed [email protected] Unclassified
2022-09-12 10:36:07 MASAFI Closed [email protected] Unclassified
2022-09-08 15:27:37 MASAFI Closed charankumar.gonuguntla Unclassified
2022-09-08 10:58:52 MASAFI Closed [email protected] Setup
2022-09-07 17:24:13 MASAFI Closed [email protected] Unclassified
2022-09-07 10:58:40 MASAFI Closed [email protected] Setup
2022-09-07 17:04:12 MASAFI Closed [email protected] Reconciliation
2022-09-07 13:20:11 MASAFI Closed [email protected] Unclassified
2022-09-09 11:38:49 MASAFI Closed [email protected] Unclassified
2022-09-06 15:36:31 MASAFI Closed [email protected] Unclassified
2022-09-16 10:08:39 MASAFI Closed [email protected] Setup
2022-09-06 19:19:07 MASAFI Closed [email protected] Unclassified
2022-09-07 17:35:23 MASAFI Closed [email protected] Unclassified
2022-09-13 17:29:24 MASAFI Closed [email protected] Unclassified
2022-09-05 20:44:53 MASAFI Closed [email protected] Unclassified
2022-09-07 11:25:35 MASAFI Closed rajesh.madderla Unclassified
2022-09-14 21:51:46 MASAFI Closed charankumar.gonuguntla Unclassified
2022-09-05 16:08:38 MASAFI Closed [email protected] Unclassified
2022-09-14 13:17:17 MASAFI Closed mounica.m Understanding
2022-09-07 19:30:32 MASAFI Closed [email protected] Unclassified
2022-09-02 18:31:52 MASAFI Closed [email protected] Unclassified
2022-09-05 13:21:35 MASAFI Closed [email protected] Unclassified
2022-09-02 13:08:21 MASAFI Closed [email protected] Unclassified
2022-09-15 18:47:02 MASAFI Closed [email protected] Setup
2022-09-06 12:35:28 MASAFI Closed [email protected] Unclassified
2022-09-02 14:14:00 MASAFI Closed [email protected] Unclassified
2022-09-01 14:36:37 MASAFI Closed mounica.m Understanding
2022-09-07 12:25:33 MASAFI Closed hariprasanna.kulakarni Reconciliation
2022-09-01 17:15:08 MASAFI Closed [email protected] Unclassified
2022-09-01 14:57:38 MASAFI Closed [email protected] Unclassified
2022-09-19 10:29:57 MASAFI Closed [email protected] Unclassified
2022-09-04 10:50:38 MASAFI Closed [email protected] Unclassified
2022-09-01 09:54:07 MASAFI Closed [email protected] Unclassified
2022-09-13 17:01:04 MASAFI Closed [email protected] Unclassified
2022-09-01 11:23:25 MASAFI Closed [email protected] Unclassified
2022-09-28 15:57:58 MASAFI Closed [email protected] Connectivity
2022-09-01 17:14:14 MASAFI Closed [email protected] Unclassified
2022-09-01 17:15:17 MASAFI Closed [email protected] Unclassified
2022-09-02 14:20:38 MASAFI Closed [email protected] Unclassified
2022-09-19 15:57:57 MASAFI Closed [email protected] Unclassified
2022-09-09 11:42:55 MASAFI Closed [email protected] Unclassified
2022-09-01 15:16:17 MASAFI Closed rajesh.madderla Unclassified
2022-09-26 14:25:43 MASAFI Closed [email protected] Unclassified
2022-09-09 11:44:37 MASAFI Closed [email protected] Unclassified
2022-09-01 14:28:25 MASAFI Closed [email protected] Unclassified
2022-09-06 17:17:27 MASAFI Closed [email protected] Unclassified
2022-09-15 11:26:16 MASAFI Closed devesh.varshney Setup
2022-09-05 11:26:15 MASAFI Closed mounica.m Setup
2022-09-05 11:36:04 MASAFI Closed sathishkumar.muthyala Unclassified
2022-09-15 16:08:25 MASAFI Closed [email protected] Unclassified
2022-09-06 14:14:30 MASAFI Closed [email protected] Unclassified
2022-09-23 20:27:24 MASAFI Closed [email protected] Unclassified
2022-09-18 14:23:54 MASAFI Closed [email protected] Unclassified
2022-09-13 12:36:44 MASAFI Closed [email protected] Unclassified
2022-09-06 12:19:36 MASAFI Closed [email protected] Unclassified
2022-09-16 14:26:45 MASAFI Closed [email protected] Unclassified
2022-09-05 09:59:56 MASAFI Closed [email protected] Unclassified
2022-09-28 15:45:34 MASAFI Closed [email protected] Unclassified
2022-09-28 13:48:01 MASAFI Closed [email protected] Data Migration
2022-09-15 12:59:38 MASAFI Closed charankumar.gonuguntla Unclassified
2022-09-13 15:52:30 MASAFI Closed [email protected] Unclassified
2022-09-27 14:37:49 MASAFI Closed [email protected] Unclassified
Agent/Owner Responsible Accounted time Issue Type
akhil.maramreddy akhil.maramreddy 1 Interface Issue
akhil.maramreddy akhil.maramreddy 1 Interface Issue
mounica.m mounica.m 0 Understanding
charankumar.gonuguntla charankumar.gonuguntla 5 Data Extract/Export
akhil.maramreddy akhil.maramreddy 0 Interface Issue
akhil.maramreddy akhil.maramreddy 0 Interface Issue
akhil.maramreddy akhil.maramreddy 0 Interface Issue
charankumar.gonuguntla charankumar.gonuguntla 6 Interface Issue
charankumar.gonuguntla charankumar.gonuguntla 5 User Query
charankumar.gonuguntla charankumar.gonuguntla 5 User Query
akhil.maramreddy akhil.maramreddy 2 Interface Issue
akhil.maramreddy akhil.maramreddy 1 Setup
charankumar.gonuguntla charankumar.gonuguntla 10 User Query
akhil.maramreddy akhil.maramreddy 2 Setup
akhil.maramreddy akhil.maramreddy 2 Data Fix
charankumar.gonuguntla charankumar.gonuguntla 6 Understanding
akhil.maramreddy akhil.maramreddy 2 User Query
mounica.m mounica.m 5 Setup
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charankumar.gonuguntla charankumar.gonuguntla 5 Understanding
akhil.maramreddy akhil.maramreddy 2 Report Bug
charankumar.gonuguntla charankumar.gonuguntla 5 User Query
akhil.maramreddy akhil.maramreddy 1 Interface Issue
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akhil.maramreddy akhil.maramreddy 0 User Query
akhil.maramreddy akhil.maramreddy 3 Data Fix
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akhil.maramreddy akhil.maramreddy 2 Setup
charankumar.gonuguntla charankumar.gonuguntla 5 User Query
akhil.maramreddy akhil.maramreddy 1 User Query
charankumar.gonuguntla charankumar.gonuguntla 5 Interface Issue
charankumar.gonuguntla charankumar.gonuguntla 5 Understanding
akhil.maramreddy akhil.maramreddy 3 Setup
akhil.maramreddy akhil.maramreddy 5 Report Bug
akhil.maramreddy akhil.maramreddy 0 Interface Issue
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akhil.maramreddy akhil.maramreddy 1 Interface Issue
hariprasanna.kulakarni hariprasanna.kulakarni 0 User Query
akhil.maramreddy akhil.maramreddy 1 Setup
charankumar.gonuguntla charankumar.gonuguntla 6 User Query
akhil.maramreddy charankumar.gonuguntla 2 Setup
akhil.maramreddy akhil.maramreddy 2 Setup
akhil.maramreddy akhil.maramreddy 0 Interface Issue
akhil.maramreddy akhil.maramreddy 0 User Query
akhil.maramreddy akhil.maramreddy 1 Setup
akhil.maramreddy akhil.maramreddy 2 Interface Issue
akhil.maramreddy akhil.maramreddy 4 Interface Issue
akhil.maramreddy akhil.maramreddy 3 Interface Issue
charankumar.gonuguntla charankumar.gonuguntla 0 User Query
charankumar.gonuguntla charankumar.gonuguntla 0 User Query
hariprasanna.kulakarni hariprasanna.kulakarni 60 Report Performance
akhil.maramreddy akhil.maramreddy 1 Interface Issue
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charankumar.gonuguntla charankumar.gonuguntla 0 Understanding
charankumar.gonuguntla charankumar.gonuguntla 1 Understanding
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charankumar.gonuguntla charankumar.gonuguntla 5 User Query
charankumar.gonuguntla charankumar.gonuguntla 10 User Query
akhil.maramreddy akhil.maramreddy 5 New Report
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mounica.m mounica.m 0 Setup
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charankumar.gonuguntla charankumar.gonuguntla 5 Setup
devesh.varshney devesh.varshney 0 Application Issue (DBA)
hariprasanna.kulakarni hariprasanna.kulakarni 15 Data Fix
akhil.maramreddy akhil.maramreddy 0 Setup
charankumar.gonuguntla charankumar.gonuguntla 5 Interface Issue
hariprasanna.kulakarni hariprasanna.kulakarni 15 User Query
akhil.maramreddy akhil.maramreddy 4 Interface Issue
akhil.maramreddy akhil.maramreddy 1 Interface Issue
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akhil.maramreddy akhil.maramreddy 1 Requirement
charankumar.gonuguntla charankumar.gonuguntla 10 User Query
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akhil.maramreddy akhil.maramreddy 2 Interface Issue
charankumar.gonuguntla charankumar.gonuguntla 5 User Query
akhil.maramreddy akhil.maramreddy 3 Interface Issue
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rajesh.madderla rajesh.madderla 0 User Query
mounica.m mounica.m 5 Setup
akhil.maramreddy akhil.maramreddy 2 Interface Issue
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charankumar.gonuguntla charankumar.gonuguntla 5 User Query
mounica.m srikanth.boddu 5 User Login/Password
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rajesh.madderla rajesh.madderla 5 User Query
charankumar.gonuguntla charankumar.gonuguntla 5 Understanding
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charankumar.gonuguntla charankumar.gonuguntla 5 Interface Issue
rajesh.madderla rajesh.madderla 5 Interface Issue
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mounica.m mounica.m 0 Understanding
charankumar.gonuguntla charankumar.gonuguntla 7 User Query
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mounica.m mounica.m 30 Setup
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hariprasanna.kulakarni hariprasanna.kulakarni 60 Setup
rajesh.madderla rajesh.madderla 0 User Query
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mounica.m mounica.m 0 Understanding
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rajesh.madderla rajesh.madderla 5 User Query
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charankumar.gonuguntla charankumar.gonuguntla 2 Understanding
charankumar.gonuguntla charankumar.gonuguntla 0 Setup
rajesh.madderla rajesh.madderla 0 Data Extract/Export
charankumar.gonuguntla sivareddy.m 0 Interface Issue
charankumar.gonuguntla charankumar.gonuguntla 5 Understanding
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rajesh.madderla rajesh.madderla 5 Interface Issue
akhil.maramreddy akhil.maramreddy 16 User Query
mounica.m abhishek.vaitla 45 Requirement
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charankumar.gonuguntla charankumar.gonuguntla 18 Report Modification
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charankumar.gonuguntla sathishkumar.muthyala 10 Interface Issue
devesh.varshney devesh.varshney 0 Application Issue (DBA)
mounica.m mounica.m 0 Requirement
ayush.jain ayush.jain 5 New Report
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mounica.m charankumar.gonuguntla 7 Understanding
rajesh.madderla rajesh.madderla 0 User Query
janakiram.d rajesh.madderla 200 Data Fix
akhil.maramreddy rajesh.madderla 211 Data Fix
charankumar.gonuguntla charankumar.gonuguntla 23 Setup
akhil.maramreddy akhil.maramreddy 87 Interface Issue
akhil.maramreddy anirudh.sarabu 330 User Query
Issue Details Business Area Module
Receipts not available in staging table Finance Receivables
Receipts created partially Finance Receivables
PO Approval issue Supply Chain Management Purchasing
OPTA PRICE CLASS extract Supply Chain Management Order Management
Follow up meeting, no issue Finance Receivables
Receipt interface error Finance Receivables
Receipt interface error Finance Receivables
Wrong price showing in sonic Supply Chain Management Order Management
return order invoice not getting gene Supply Chain Management Order Management
unable to print GRN report for the sh Supply Chain Management Inventory
Invoice not interfaced to Oracle Finance Receivables
Customer site inactive Finance Receivables
Reminder emails for Approvals even afSupply Chain Management Purchasing
salesman invoices are not updated Finance Receivables
Route code to be updated for customer Finance Receivables
OPTA STOCK COUNT Supply Chain Management Inventory
Re: Issue on payment booking Finance Payables
new item creation Supply Chain Management Inventory
Invoice without VAT Finance Receivables
ORACLE NOT WORKING Supply Chain Management Not Applicable
Request for Route Transfer GF05 - Finance Receivables
Not able to view purchase orders agai Supply Chain Management Purchasing
Invoice not interfaced to Oracle Finance Receivables
Route code to be updated for customer Finance Receivables
User requires audit logs for rebate andFinance Receivables
issue in sonic Finance Receivables
Route code to be updated for customer Finance Receivables
reinitiating payments Finance Payables
Route code to be updated for customer Finance Receivables
Oracle application is working slowly foSupply Chain Management Not Applicable
user wants number of transactions andFinance Receivables
Prices not interfaced to sonic correctlySupply Chain Management Order Management
PR approval action showing No ActionSupply Chain Management Purchasing
Route code to be updated for customer Finance Receivables
report output is not in Excel Finance Receivables
Invocies stuck in staging Finance Receivables
PR Access details Supply Chain Management Purchasing
not related to oracle Finance Receivables
Production Batch Creation Manufacturing Process Manufacturing
user unable to login Finance Not Applicable
Error showing as items are invalid Supply Chain Management Purchasing
Territory not updated correctly Finance Receivables
Route code to be updated for customer Finance Receivables
Item needs to be pushed to SalesforceFinance Receivables
salesperson updated for route code Finance Receivables
added responsibilities Finance Receivables
Receipts not available in staging table Finance Receivables
Invocies stuck in staging Finance Receivables
Price class to be updated to sonic Finance Order Management
PR's Waiting for Approval Supply Chain Management Purchasing
Unable to generate credit memo for reSupply Chain Management Order Management
Oracle Report - Masafi Weekly ProductManufacturing Process Manufacturing
Receipts not available in staging table Finance Receivables
Requested for depletion status of invoSupply Chain Management Inventory
Change organization to M01 Supply Chain Management Purchasing
Inventory Depletion Report Supply Chain Management Inventory
PRICE CLASS ISSUE Supply Chain Management Order Management
OPTA PRICE CLASS extract Supply Chain Management Order Management
Creation of Receipts in PROD Finance Receivables
Error showing in PR summary form Supply Chain Management Purchasing
tissue price issue in 206 price class Supply Chain Management Order Management
Facing issue while submitting PR for a Supply Chain Management Purchasing
Business wants a new report to be deve Finance Payables
Receipts not properly created Finance Receivables
Buyer Privileges Supply Chain Management Purchasing
OPTA hierarchy approval path ChangeSupply Chain Management Purchasing
Field is blank in report Finance Receivables
Receipts Updated in Wrong Region Finance Receivables
forward to person is not defaulting in Supply Chain Management Purchasing
Clone data from Prod to Dev Database Administration Not Applicable
Wrong conversion figures MSPB038 i Manufacturing Process Manufacturing
Route code to be updated for customer Finance Receivables
Price not synced to sonic Supply Chain Management Order Management
Code Creation - FG - OPTA 500 ML (Mas Manufacturing Process Manufacturing
Receipts not available in staging table Finance Receivables
Pending Invoices Dated Yesterday Finance Receivables
New customer sync issue Finance Receivables
Creation of Receipts in PROD Finance Receivables
328092 -- UNITED ARAB EMIRATED UNI Supply Chain Management Order Management
User not able to access Dev instance Finance Receivables
Invoices not getting updated Finance Receivables
Unable to submit PR for approval Supply Chain Management Purchasing
wrong qty updated in Oracle Finance Receivables
Monthly Stock count Supply Chain Management Inventory
Transactions pending's for depletions Supply Chain Management Inventory
Remove Dani from the approval mail .Finance Receivables
PR approval issue Supply Chain Management Purchasing
Invoice Not updated Dated 8-SEP 202 Finance Receivables
FW: GCAA of OCS site code creation Finance Receivables
SOA Supply Chain Management Purchasing
TRN Update- Union Coop Rashidiya Finance Receivables
Depletion Quantity not in Oracle Supply Chain Management Inventory
SITE TRANSFER OPN03 TO OPN01 Finance Receivables
Users wants to remove one tax line Finance Payables
No issue in Oracle Finance Receivables
RE: Costing Period - OPTA - AUG 2022 Manufacturing Process Manufacturing
No approver found for Purchase RequiSupply Chain Management Purchasing
unable to reset password - Oracle Supply Chain Management Not Applicable
Re: NEW SITE REQUEST - MALIK AL KAFinance Receivables
Approval Hierarchy changes Supply Chain Management Purchasing
RE: Customer site not generated Finance Receivables
Item not in Oracle but physically is Supply Chain Management Inventory
Receipts not updated into Oracle dat Finance Receivables
price class issue - MMHS004 item not Supply Chain Management Order Management
RE: Salesman transactions are not g Finance Receivables
updated PR & PO workflow Supply Chain Management Purchasing
Icash Reco SONIC to Oracle TB Finance Receivables
PO FORWARD LOCK Supply Chain Management Purchasing
No approver found against rejected P Supply Chain Management Purchasing
RE: AP period Closing AUG 2022 Finance Payables
items are not updated in staging Supply Chain Management Order Management
Receipts not updated into Oracle dat Finance Receivables
User need New GL class and inventoryManufacturing Process Manufacturing
ORACLE REPORT GIVING WRONG OUTFinance Receivables
Cost Update Setup - MMW - AUG 202 Manufacturing Process Manufacturing
PR Return issue Supply Chain Management Purchasing
AUG-22 Period Closing Process Manufacturing Process Manufacturing
Re: RE: CHECK RECEIPT APPLICATION Finance Receivables
Invoice Not updated Dated 31 AUG 20Finance Receivables
Oman Stock Count on 16-09-2022 Supply Chain Management Inventory
Oracle issue - PR related Supply Chain Management Purchasing
Opta Cashless Receipt Aug 2022 & AppFinance Receivables
Price not interfaced to sonic correctly Supply Chain Management Order Management
PO Requisition Add-Ons for Mr. Josep Supply Chain Management Purchasing
system is slow while opening forms Database Administration Not Applicable
Invoice Not updated Dated 28 AUG 20Finance Receivables
RECEIPT UPDATED IN WRONG REGIONFinance t Receivables
Receipts not updated into Oracle dat Finance Receivables
Facing error in oracle after running re Finance Receivables
Pallet items price update Supply Chain Management Order Management
RE: MPOS ISSUE - AUG 2022... Finance Receivables
wrong name in Opta PO Supply Chain Management Purchasing
491656 - MINISTRY OF FOREING AFFASupply Chain Management Order Management
PR access Supply Chain Management Purchasing
Price Class has not been synced to SonSupply Chain Management Order Management
Not able to connect to OCI machine Database Administration Not Applicable
Disable PO forward button in approvalSupply Chain Management Purchasing
RE: Payment report on sector wise Finance Payables
New Customers Address ! Finance Receivables
Difference in Report Finance Receivables
E_COMMERCE Finance Receivables
Error message related to price class shSupply Chain Management Order Management
Re: RE: CUSTOMER DETAILS MISSING Finance Receivables
No data showing in masafi warehouse Supply Chain Management Inventory
Oman Stock Count on 15-07-2022 Supply Chain Management Inventory
AP period Closing JUN 2022 Finance Payables
MPOS - SALESMAN SPLIT THE RECEIP Finance Receivables
MPOS - NEED TO POST AS PER BANK Finance Receivables
Non-saleable damaged stocks Supply Chain Management Inventory
SWAN RECEIPT - MAR 2022 Finance Receivables
ERROR IN CREATE ACCOUNTING Finance Receivables
Resolution
1
resolved
informed to create a new PO
Extract provided
1
1
1
Provided clarification
No issue present, invoice created after running autoinvoice program
Provided report names for GRN print
resolved
resolved
Provided clarification
NO response from user
1
Stock count completed
resolved
new items created
issue in sonic
No issue present. Instance working normally.
resolved
Provided information
resolved
resolved
resolved
issue in sonic
resolved
resolved
resolved
No issue present
resolved
No issue present in oracle. Informed to sync to sonic.
Clarification provided
1
1
1
Provided details as requested
issue in salesforce
Connected and provided the required details to user.
1
Assigned the respective items to OP5 organization
resolved
1
resolved
Nothing to support from Oracle end
resolved
resolved
resolved
resolved
Provided information
Assigned credit memo to the transaction type
provided required details to user
resolved
Depletions has been completed as soon as stock is made available. No further issues identified.
Updated the location in employee setup as given in the organization setup and Provided action plans to change the organizati
Forwarded depletion reports
Shared the price class extract
Provided price list extract
resolved
Provided clarification
Updated the process flag to zero and synced to sonic by user
Informed to chose correct cost center and proceed.
no response from user
resolved
removed buyers
Hierarchy changes done
1
resolved
Added the position in the hierarchy
Requested data copied from PROD to DEV
Cleared pending transactions and informed user.
resolved
Resaved the price and informed to sync to sonic
checked and updated the approval hierarchy and issue resolved.
resolved
Resolved
Resolved
resolved
Added the order type in Modifier(Return-Discount)
resolved
resolved
Added the position of user in PR hierarchy
1
Stock count completed
Provided details regarding the order depletions status
No action from Oracle
PR has been submitted
Duplicate ticket
Customer Sites are created in Oracle
No issue present, PO is showing in GRN form. Provided action plan to change the ship to org
Resolved
Order is depleted without any issues

Issue resolved
resolved internally
user confirmed as periods are closed.
Assigned sales analyst position and added in PR hierarchy
issue resolve and it is due to an incorrect username
Price Class is updated to the customer
hierarchy changes done
No action from Oracle side
Related issued out quantity details shared to user
Duplicate receipt
Informed to sync to sonic
Invoices and receipts are created in Oracle
Provided PO and PR approval hierarchy details of all OUs. Hierarchy updates carried out in another ticket #0068546
.
restricted self approval action
Assigned the position and added in PR hierarchy
AP Period is closed for AUG'22
items are updated in staging
Meeting Invite
Created Required GL and Inventory Category in PROD and Mapped against the given accounts and validated AAD and closed.
Report is working fine.
Checked and updated user with the details
PR has been returned
Done the RECO for UAE and OMAN and closed the periods and informed user.
Receipt need to be created manually
Invoices are pushed to Oracle
Stock count completed
Created HR Officer position and assigned to user and added the same in PR hierarchy
Receipts are uploaded
Prices synced to sonic
Assigned foremen position and added in the PO/PR hierarchies.
Issue addressed .
Invoices are created in Oracle
Region is updated for the Receipts.
Receipt details are shared with user
1
given Pallets have been added to all the Price classes with Price as ZERO in PROD.
Receipt status are shared with User
Updated bill to site for all OPTA suppliers and updated the header details in PO Vat print report
Issue resolved
informed to assign employee
No issue from oracle end. price is already synced to sonic
Worked with oracle , need to do some security changes at OCI .
Disabled PO forward button in approval notification
Closed.
Changes are moved to Prod.
closed
Masafi HelpdeskSupport Team_x000D_
https://masafihelp.freshservice.com/helpdesk/tickets/32037
Informed to give warehouse and subinventory detail at sales order line level and also informed that mentioned items are not a
User busy with other project, will re-open the ticket once he is available
Changes has been done in dev instance to consider Intransit shipment transaction type also. Closing this due to no response fr
Stock count completed and all related issues resolved without any pending.
AP Period closure
Activity completed in PROD.
Receipts are updated correctly as confirmed by User.
created the class B subinventory in M27. Depletion of stocks related to Class B subinventory logic addition is taken up in ticket
Receipts created with bank charges
period closed
plans to change the organization
ther ticket #0068546

and validated AAD and closed.

 that mentioned items are not available in the price class and so informed to add the same. Defined the shipping parameters for MMO org

osing this due to no response from user.

gic addition is taken up in ticket #0063342

ping parameters for MMO organization in PROD