Scribd
Upload
86 views6 pages

HPC Module 1

This document outlines a module on creating value through operations and supply chain management. It discusses key topics like defining supply chain management, understanding the supply chain process, and careers in operations and supply chain. The module will help students describe the importance of supply chains, understand concepts like operations management, and learn about potential career paths. It will take place over weeks 2-3 and help students meet objectives like describing supply chains and related fields of study.

Uploaded by

Jane Ednalaga Gorospe
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
86 views6 pages

HPC Module 1

This document outlines a module on creating value through operations and supply chain management. It discusses key topics like defining supply chain management, understanding the supply chain process, and careers in operations and supply chain. The module will help students describe the importance of supply chains, understand concepts like operations management, and learn about potential career paths. It will take place over weeks 2-3 and help students meet objectives like describing supply chains and related fields of study.

Uploaded by

Jane Ednalaga Gorospe
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
You are on page 1/ 6

College of Hospitality Management

Second Semester, A.Y. 2022-2023

MODULE 1
CREATING VALUE THROUGH OPERATIONS AND SUPPLY CHAIN

I. Overview
A. Definition of Supply Chain Management
B. Supply Chain Process
C. Importance of Supply Chain Management
D. Operation Management
E. Careers in Operations and Supply Chain Management

II. Introduction

In this chapter, you will learn the definition and the importance of supply chain
management. You will also determine the supply chain process; the definition of
operations management and you will know the potential career opportunities in
operations and supply chain management.

III. Date and Time Allotment


Week 2-3

IV. Objectives

At the end of the end of this module, students should be able to:
1. Describe what a supply chain is and why is it important.
2. Understand the meaning of Supply Chain Management and Operation
Management.
3. Know the potential career opportunities in operations and supply chain
management.
V. Lecture

SUPPLY CHAIN: It is the sequence of processes involved in the production and


distribution of a commodity. It refers to processes that move information and material
to and from the manufacturing and service processes of the firm.

SUPPLY CHAIN MANAGEMENT: It is the handling of the entire production flow of a


good or service — starting from the raw components all the way to delivering the final
product to the consumer. Supply chain management consists of the collection of
different materials, the manufacturing of the products, and delivery to the customers.
SUPPLY CHAIN PROCESS

1. Planning

Plan and manage all resources required to meet customer demand for a company’s
product or service. When the supply chain is established, determine metrics to measure
whether the supply chain is efficient, effective, delivers value to customers and meets
company goals.

2. Sourcing

Choose suppliers to provide the goods and services needed to create the product.
Then, establish processes to monitor and manage supplier relationships. Key processes
include: ordering, receiving, managing inventory and authorizing supplier payments.

3. Manufacturing/Making

This is where the major product produced or the service is provided. Metrics that
measure speed, quality and worker productivity are used to monitor these processes.

4. Delivery and Logistics

Coordinate customer orders, schedule deliveries, dispatch loads, invoice customers


and receive payments.

5. Returning

Create a network or process to take back defective, excess or unwanted products.


Importance of Supply Chain Management

Effective supply chain management systems minimize cost, waste and time in the
production cycle. The industry standard has become a just-in-time supply chain where
retail sales automatically signal replenishment orders to manufacturers. Retail shelves
can then be restocked almost as quickly as product is sold. One way to further improve
on this process is to analyze the data from supply chain partners to see where further
improvements can be made.

Supply chain management is essential for businesses because it can help them
reduce costs with improved efficiency from leaner inventories and suppliers, provide
better services with faster delivery and respond quickly to market innovations and
demands. This field offers the assurance of corporate responsibilities in every aspect of
production.

Operation Management

Operations refer to manufacturing and service processes that are used to


transform the employed by a firm into products desired by consumers.

Operations management (OM) is the administration of business practices to


create the highest level of efficiency possible within an organization. It is concerned
with converting materials and labor into goods and services as efficiently as possible to
maximize the profit of an organization. Operations management teams attempt to
balance costs with revenue to achieve the highest net operating profit possible. This
management mainly focuses on things that happen inside company or business.
Careers in Operations and Supply Chain Management

• Plant manager —Oversees the workforce and physical resources (inventory,


equipment, and information technology) required to produce the organization's
product.

• Supply chain manager—Negotiates contracts with vendors and coordinates the flow
of material inputs to the production process and the shipping of finished products to
customers.

• Purchasing manager—Manages the day-to-day aspects of purchasing, such as


invoicing and follow-up.

• Logistics manager—Oversees the movement of goods throughout the supply chain.

• Warehouse/Distribution manager—Oversees all aspects of running a warehouse


including replenishment, customer order fulfillment, and staffing.

• Quality control manager—Applies techniques of statistical quality control such as


acceptance sampling and control charts, to the firm's products.

• Project manager—Plans and coordinates staff activities, such as new product


development, new-technology deployment, and new-facility location

• Production control analyst—Plans and schedules day-to-day production.

• Facilities manager—Ensures that the building facility design, layout, furniture and
other equipment are operating at peak efficiency

Prepared by:

Checked by:
Dr. Marjorie H. Gabat
Dean, College of Hospitality Management

II. Lecture

A. Operations and Supply Chain Strategy

Operations and Supply Chain Strategy is the setting of broad policies and plans that

will guide the use of the resources needed by the firm to implement its corporate
strategy.

A major focus to the operations and supply chain strategy is operations effectiveness.

Operations Effectiveness relates to the core business processes needed to run the

business. It also refers to activities performed in a manner that best implements


strategic

priorities at minimum cost.

Major competitive dimensions that form the competitive position a firm include:

• Cost

• Quality

• Delivery speed and reliability

• Changes in Volume

• Flexibility and new product introduction speed

B. Implementation of Operations and Supply Chain Strategy

Strategies are implemented through a set of activities designed to deliver products and

services in a manner consistent with the firm’s overall business strategy.

All the activities that make up a firm’s operation relate to one another. To make these

activities efficient, the firm must minimize its total cost without compromising

customer’s needs.

You might also like