Chapter 1 Introduction Pricing As An Element of The Marketing Mix
Chapter 1 Introduction Pricing As An Element of The Marketing Mix
Price is:
• The money charged for a product or service
• Everything that a customer has to give up in order to acquire a product or service
• Usually expressed in terms of Peso per unit
Price is considered a vital element of the marketing mix because it dictates a company’s survival
and profit.
This essential role of price in commerce is sometimes disguised by the use of traditional
terms. If the product in the commercial exchange is a good, then the product’s price will most
likely be called “price.” However, if the product is a service, then the product’s price may well go
by one of a variety of other possible names (see Figure 1.2).
Participants in the Pricing Activity
In a small business organization, the owner/manager will be heavily involved in, and most
responsible for, pricing activities. In a large business organization, it is likely that many people
within the organization will play a role in pricing activities. Some of the individuals in a large
organization who play a role in pricing will have very direct pricing involvement and
responsibility. Here are some examples of such direct roles:
▪ In a department store, it is usually the merchandise buyer who will do most of the price
setting for the items he or she buys to be sold in the store.
▪ In many large consumer products organizations, a brand’s product manager will have much
of the responsibility for setting the prices of a brand.
▪ In companies that sell to business customers, salespeople and their manager play a crucial
role in the negotiation processes by which prices are determined.
▪ In service industries, such as airlines and hotels, there will often be pricing departments
with specialists trained in revenue management, a set of complex price-setting techniques
that are frequently used in these industries.
There are also likely to be many people in a large organization who participate in pricing
activities but who do so in a way that is less direct. For example, employees in the accounting
department often provide information about the costs of products and of the operations involved
in getting products to the customer; accurate cost information is essential for effective price setting.
Lawyers and others in the legal department could establish legal and ethical guidelines for
pricing and could adjust proposed prices to comply with relevant laws and contracts. Analysts in
the finance department may be involved in assessing the degree to which pricing schedules
developed by product or sales managers are consistent with the profit goals of the organization. In
many large business organizations, higher-level managers are involved in approving, and perhaps
revising, proposed price schedules.
The Importance of Price
Why pricing is important? Pricing is one of the crucial elements of marketing programs.
Since the competition has reached the top, varieties of products prices are out there, customer
sovereignty is maintained, the importance of pricing has been increasing extensively.
Price is important:
▪ Price is one of the most important factors in the buying decision
▪ Price is the only income generator in the marketing mix
▪ Price suggests a positioning to the consumer
▪ Price is what the customer pays in the exchange process
Many companies do not handle pricing well. Common mistakes that they make are:
1. Pricing is too cost-oriented
2. Prices are not revised often enough to reflect market changes
3. Prices do not consider the other elements of the marketing mix.
4. Prices are nor varied for different product, market segment, and purchase occasion.
SUMMARY
A price is what is given in a commercial exchange in return for a good or service. A price
can have many names, such as “fee” or “rent” but should be not be confused with a company’s
“costs.” Pricing is one of the four activities of the marketing mix; it is the marketing activity
involved in capturing the value created by the other three marketing activities.
Early commercial transactions involved barter, but the advantages of using a medium of
exchange soon became evident and modern prices are typically expressed in terms of money.
Issues that arise in the setting of prices can be divided into three categories: (1) the question of
interactive versus fixed prices, (2) the pattern of an organization’s prices, and (3) how a price can
be expressed when communicated to potential buyers. The pricing activity consists of setting
specific prices and developing the rules that govern price-setting decisions. In large organizations,
many people play a role in the organization’s pricing activities and central coordination of these
price activities is important.
Given that all businesses are involved in pricing and that pricing is part of managing one’s
career, the study of pricing is an important part of one’s business education. The book begins with
the setting of an item’s initial price and continues with the modifying of existing prices to increase
profits. Key in effectively modifying a price is understanding the factors that determine the
market’s price-change response. The focus of the book is then expanded to the pattern of prices
set by a selling organization and to considering interactive prices, societal consequences of pricing,
and the integrated management of pricing activities.
References:
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