PSiRA ONLINE USER MANUAL

COURSE REPORT UPLOAD MANUAL

Version 022022

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Tracking Version

Version Changes Implementation Date

Version 012022 New 27 Jan 2022
Version 022022 Uploading process enhanced to simplify the 14 Feb 2022
process

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Course Report Training Manual

420 Witch-Hazel Avenue, Eco Glades 2 Office Park, Highveld Ext 70, Centurion, 0157

Private Bag X11, Pretoria, 0001

Phone 086 10 PSIRA (77472) • Call Center: 086 133 3850 • email: [email protected]

Website: https://www.psira.co.za

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Table of Contents

1. Background ............................................................................................. 5

2. Purpose .................................................................................................. 5

3. Pre-requirements ..................................................................................... 5

4. Log in with Username and Password ............................................................ 6

5. Log in with OTP ........................................................................................ 6

6. Uploading of Course Reports ...................................................................... 8

7. Payment for Course Reports ...................................................................... 12

8. Attach Supporting Documents and Submit ................................................... 13

9. Download the Invoice............................................................................... 14

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1. Background

Private Security Industry Regulatory Authority was established in terms of Section 2 of the Private
Security Industry Regulation Act (56 of 2001) which came into operations in 2002. The strategic
mandate of PSIRA originates from the Act and the regulations issued in terms of the Act. The
primary objectives of PSiRA are to regulate the private security industry and to exercise effective
control over the practice of the occupation of security service providers in the public and national
interest and in the interest of the private security industry itself.

2. Purpose

The purpose of this Training manual is to empower PSiRA clients on how to use the new Online
System. The document will be enhanced over time to ensure it is aligned to new changes as they
are implemented. Clients of PSiRA are requested to continue using the current version found on
https://www.psira.co.za

3. Pre-requirements

Clients are requested to ensure they have with them the following information to make the
process for Course Reports Capturing and processing smooth…

i. Must be a registered Security Business

ii. Valid Username and Password
iii. Valid Cell Number

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4. Log in with Username and Password

4.1 Access the link via your Laptop, Computer, or cell phone.
4.1.1 Go to the website and type
https://digitalservices.psira.co.za/login
4.1.2 On the Home Page, select the “LOGIN” tab.
4.1.3 Enter “username” and “password”

4.1.4 Click Login.

NB: Alternatively, user can log in with the OTP, or even change the
password if forgotten.

5. Log in with OTP

5.1 On the Home Page, select the “LOGIN” tab.

5.2 Select “Login with OTP”.

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 5.3 Enter Cell No.

5.4 Once you click SEND OTP, you will receive an SMS with the OTP.

NB: If you don’t receive the OTP in 30 seconds, please click on “RESEND
OTP”.
5.5 Enter OTP as per the SMS.
5.6 Click VERIFY OTP.

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6. Uploading of Course Reports

6.1 On the next screen, the system will present 2 profiles to choose from, select the
Training Provider option.

6.2 On the next screen, click the Uploading Course Report option.

6.3 Click “Create Batch”

6.4 A screen “Create Course Report Batch” will pop up and the user must complete the
information as follows:

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 6.4.1 Course Type – Select Normal Class if the
training is for Normal Security Officers
otherwise, select Instructor Class if it is
relating to Instructor’s training.
6.4.2 Course – (Important - Please make sure you
pay attention as incorrect choice may result in
submission of wrong course reports) – Select
the Grade as per submission.
6.4.3 Enter Start Date and End Date,
6.4.4 Training Method:
a. Contact Training - refers to Physical training in
class and
b. Self-Study – refers to self-study as approved
by certain Training Providers,
6.4.5 Instructor – Select Instructor who was
conducting Training,
6.4.6 Class – Select the relevant class and based on
the selected class, the system will display the
relevant capacity. Please note submission can
only be limited to the maximum capacity shown
under Class Capacity.
6.4.1 Branch – Select Branch in which Training was
provided.
6.4.2 Full Names and PSIRA Number fields;
a. Please complete the name and surname of the
person submitting under Full Names and
b. Enter PSIRA Number of the person submitting.
6.4.3 Click on “I accept the Terms & Conditions”
6.4.4 Click on Submit to continue to the next screen.

6.5 Capture the Security Officers reports.

6.5.1 The field ID Number is used to search Security Officers on the system.

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 a. If you are unable to find the id number of the individual, use “Upload Un-
Registered Officer”.
b. “Upload New Entrance” button is for any individual who is still new in the
industry and has never been registered before. Please make sure you enter Full
Names, Surname and Identification number of the individual and press Submit.

6.5.2 To search and add course reports, enter the ID Number and click Search.
a. Enter the marks in a form of percentage (as shown above) followed by Remarks
b. Browse – mean uploading of individual reports as attained by the individual.
This information is necessary to audit the results of the individual.
c. Click on Add and search for another report to submit.

6.5.3 To add new entrance information to the system (See below),

a. Enter First Name
b. Enter Surname
c. Enter ID number
d. Select the Course Report
Grade being submitted

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 e. Once you submit, the information will be shown on the capturing screen. Please enter
Marks, Remarks, and uploads Reports
f. Click ADD to continue.
g. Once you have entered all, please click on Pay Course Report Fee at the bottom of the
page.
h. A pop-up screen will be displayed with the message “You have selected xx candidates and
total payable amount is Rxxxx. Please click on pay now button to proceed.
i. Accept the Terms and Conditions and Click PAY NOW

Proceed to 7. Payment for Course Reports

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7. Payment for Course Reports

7.1 Select the Agree option to agree to the payment terms and conditions.

NB: The system prompt you to select the payment method (Credit/Debit Card
or Bank Payment)
7.2 Select the Credit/Debit Card payment.

7.3 Enter your card payment details

7.4 Click Pay Now.

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 NB: The system will redirect you to the “Course Report Batches” screen if the
Attendance Register is not uploaded.

8. Attach Supporting Documents and Submit

8.1 Once payment is successful, you will be redirected to the On the “Course Report
Batches” screen,

8.2 Look for the batch number you were working on, it should have Pending Status.
8.3 click Browse to upload the “Supporting Documents which must include Attendance
Register”.
8.4 Once you uploaded the file as one bundle, you should see attached document as
shown below,
8.5 Please note the Submit button will also be visible. Click on SUBMIT to complete the
process.
8.6 You will be asked to confirm submission, click OK to confirm. Note, if you don’t click
submit, your submission will not be forwarded to PSIRA Admin personnel to
review and approve.

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 8.7 After submission, your status will change from PENDING to SUBMITTED TO BRANCH

• NB: An email notification will be sent to the user to confirm the

submitted batch.

9. Download the Invoice

9.1 On the sidebar menu, click the “Invoices” option to view or/and download the
payment invoice.

9.2 Click invoices as shown below in red arrow, then download your preferred invoice.

The End

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