Training Module for

Station Master Initial/Promotion

Department Transportation
Course No. TI/TP-1
Category Station Master Initial/ Promotion

Stage Induction through RRB or Promotion through Departmental Examination

Duration 90 working days / 554 Hours

Module No. Description Hours Days

TI/TP-1/1 Foundation Course 12 02

TI/TP-1/2 Transportation -1(Lower Transportation) 240 40

TI/TP-1/3 Transportation - 2 (Commercial & Accounts) 66 11

TI/TP-1/4 Transportation - 3(Higher Transportation) 24 04

TI/TP-1/5 Transportation - 4(Other Departments) 36 06

TI/TP-1/6 Safety Management 24 04

TI/TP-1/7 Establishment 24 04

TI/TP-1/8 Information Technology 30 05

TI/TP-1/9 Ethical leadership & Soft Skills 18 03

TI/TP-1/10 Field training (4 Days x 8 Hrs.) 32 04

TI/TP-1/11 Control Training (4 Days x 8 Hrs.) 24 03

TI/TP-1/12 Examination 24 04

TOTAL 554 90

Training Module of Commercial – 2019 1

 TI/TP-1/1 FOUNDATION COURSE

TI/TP-1/1.1 Admission Formalities

TI/TP-1/1.2 History and Development of Indian Railways, its prime objectives-Vision
TI/TP-1/1.3 Organisational Set up of Indian Railways – Railway Board, Zonal Railway,
Divisional Level & Station/Depot Level
TI/TP-1/ 1.4 Various Departments of Indian Railways – Their functions – an Introduction
TI/TP-1/ 1.5 Organisational Set up of Traffic Department – Role of Operating,
Commercial Department
TI/TP-1/1.6 Control Department – Structure, Role, Importance and Functions in
Operations.
TI/TP-1/1.7 Safety Department – Role, Importance and Functions in Railway
Operations, CRS: Organisation, Importance and Functions.
TI/TP-1/1.8 Official Language Implementation – Importance – Various Incentives for
qualifying in Hindi proficiency

TI/TP-1/2 TRANSPORTATION -1
TI/TP-1/2.1 Introduction, G&SR, BWM, AM, OM, WTT, SWR,
Chapter No. 01 & 02 of G & SR, Rules applying to Railway Servants
TI/TP-1/2.2 Signals:
Evolution of Signals
Fixed Signals in Multiple Aspect Territory
Distant, Inner Distant, Combination of Distant Signal with Last Stop Signal &
Gate Stop Signal
Home, Routing Home
Starter, Inter Starter, Advanced Starter
Calling-on Signal
Shunt Signal – Types
Gate Stop Signal – with & without ‘G’ Marker
Intermediate Block Stop Signal
All Hand Signals & their Occasions
Fog/Detonating Signal, Fog Signalling, Warning Signal & Demo
TI/TP-1/2.3 Isolation & Interlocking
TI/TP-1/2.4 Indicators – Point, Trap, Route & Shunting Permitted Indicator
TI/TP-1/2.5 Boards – Warning Boards (Passenger, Goods, Shunting & Station),
Shunting/Block Section Limit Board, Caution & Termination Indication
Boards, Sign-A & B Boards, etc
TI/TP-1/2.6 Classification of Stations, Minimum Equipment of Signals in Multiple Aspect
Area, Station Section, Block Section-Conditions for granting Line Clear,
Station Diagrams with MAUQ/MACL Signals at Different Classes of Stations
TI/TP-1/2.7 Conditions for taking ‘off’ Signals
TI/TP-1/2.8 Points & setting of Points,
TI/TP-1/2.9 Failure of Points – Use of S&T(NM), S&T(DN), Hands on Training on Crank
Handle, Clamping & padlocking of Points, Use of Through bolt & cotter, etc

Training Module of Commercial – 2019 2

 TI/TP-1/2.10 Signal Failure
 Failure of all Signals-Reception & Departure Stop Signals
 Passing Intermediate Block Stop Signal at ‘ON’
 Passing Gate Stop Signal at “ON”
 Reception on Obstructed/ Non-Running/Non-Signalled Road
 Despatch from a Non- Running / Non-Signalled Road, a line out of
group of lines with Common Starter
TI/TP-1/2.11 Panel, Panel buttons and their use., Lever frame – different levers and their
use. RRI, EI & VDU – Parts & Functions – Hands on Training on
Use of Lever Collar, Slide Pin, Button Cap and Key of SM’s slide, Block
Instrument Key, caution plate, no voltage plate/button collar
 Normal Reception & Despatch
 R&D during Signal Failure, Point Failure, Panel Failure
 Shunt Movements
TI/TP-1/2.12 Working of Trains generally :
 Systems of working
 Conditions and precautions for granting line clear and clearing
back section
 Important papers, P.No. Sheet, TSR and precautions while using them.
 Working of trains in Thick and foggy weather.
 Procedure for draw ahead of train up to fouling mark when fouling
mark is not clear
 Procedure for draw ahead of train up to last stop signal when train
waiting for line clear
 Engine Whistle codes
 Procedure for put back of signals
 Standard Time
 Speed-Maximum Permissible Speed & Booked Speed
 Time Table (PTT & WTT),Speed over Facing Points
 Engine Pushing, Pushing back in absolute and automatic block system
 Trains without Guard / BV / Guard & BV
 Whistle Codes & Bell Codes
 Working of Material Train & Track Maintenance Machine
TI/TP-1/2.13 Control & Working of Stations :
 General duties
 SWR-Contents, P.Way, Rule Diagram & OHE sectioning diagram-Rules
for working in Electrified Section- Appendix ‘G’
 Shunting – Definition, Types, Control & Supervision of Shunting, Shunting
on Gradients, Shunting Authorities, Shunting Techniques to maintain
fluidity in Big Yards-Coaching/Goods
 measures to prevent accident during shunting movement
 ODC movement, Marshalling
 Securing of Vehicles /Engine, Escaping of Vehicles– Stabling at
Station, Train Stalled in Mid section
 Ghat rules – Slip siding and catch siding

Training Module of Commercial – 2019 3

 TI/TP-1/2.14 Duties of SM in case of -
 person run over cases, Cattle run over cases
 Obstruction in block section
 Patrolman delayed in block section, Train delayed in block section,
Rail fracture, Loco pilot reporting any abnormal condition in block
section, OHE failure, Traffic, Engineering, Power Block
 Track machine, Passing of train without tail lamp / tail board
 In case of serious accident, Signal passing at danger by Loco Pilot
 Bursting of points, Fire on train
 Breach of block rule, Sabotage and train wrecking
 Threat perception, Working of Tower wagon, Trolley, Motor trolly, lorry.
 Staff / passengers creating nuisance in station premises.
 Safety equipments, boards, passenger amenities available at station
 Registers maintained at station.
 Safety counselling and monitoring, Safety categorization, safety
meetings
 Exchanging of hand signals with train crew
 Responsibility of Station Master regarding punctuality
 use of crank handle, Overhauling, cable maggering, NI work and
precautions, Cross over testing, crank handle testing, use of cross over
 siding working
TI/TP-1/2.15 Working of Level Crossings – Types of LC, Classification– Working at
Manned Non-Interlocked LC-Failure of LC, Abnormal working at LC.
TI/TP-1/2.16 Working of Trains in Electrified Sections - Parts of OHE-Power Supply
arrangements, Traction Power Control Organisation - Power Blocks – Kinds
– Registers, SCADA
TI/TP-1/2.17 Automatic Block System – S/L & D/L -
 Kinds of Signals
 Salient Features – Sequence of Aspects of Automatic Signals,
Establishing Direction of Traffic, etc
 Passing Signals at ‘On’
 Various Authorities to Proceed
 Abnormal Occasions – Panel Failure, Prolonged failure of Signals,
Failure of Both Signal & Communication, Sending Relief Engine, Single
line working on D/L, Movement against DOT, etc
 Shunting in Automatic Territory
 Competency Certificate
 Modified Semi Automatic Stop Signal Working

TI/TP-1/2.18 Practice of Forms in Unusual working

TI/TP-1/2.19 Works of Short & Long duration-Protection at site, Engineering Indicators,
Cause ways
TI/TP-1/2.20 Patrolling of lines – Kinds of Patrolling, SM’s responsibilities
TI/TP-1/2.21 Line Block-Requisition, Imposition, Extension, Removal
TI/TP-1/2.22 Introduction to Trolley, Lorry, Motor Trolley, etc – Competency Certificate –
Issue & Renewal, etc
TI/TP-1/2.23 Working of Trolley, Lorry , OHE Ladder Trolley, Cycle Trolley
TI/TP-1/2.24 Working of Motor Trolley,
TI/TP-1/2.25 Caution Order – Preparation, Issue & Circumstances

Training Module of Commercial – 2019 4

BLOCK WORKING RULES
TI/TP-1/2.26 System of Working – Definition, Different Systems – Introduction
TI/TP-1/2.27 Order of Precedence of Trains & Control Working
TI/TP-1/2.28 Means of Communication
TI/TP-1/2.29 Essentials of Absolute Block System
TI/TP-1/2.30 Documents connected with Block Working – Block Competency
Certificate, Train Signal Register, PN Book
TI/TP-1/2.31 Block Instrument/Track Circuit/Axle Counter & BPAC – UFSBI (single and
double line) Objective of provision
TI/TP-1/2.32 Bell Code Signals-Types, significance, follow up action
TI/TP-1/2.33 Various Authorities to Proceed – S/L & D/L
TI/TP-1/2.34 Block Instruments :
 Single line and Double line
 Parts & Functions
 Precautions before granting/asking Line Clear, before closing the
Block Section, Testing before Taking over charge
 Failure Occasions – Restoration by S&T Officials, SMs themselves,
DSTE/ASTE
 Hands on Training – Normal working, Normal Cancellation, Push back
Cancellation & Testing
TI/TP-1/2.35 Total Interruption of Communication on Single & Double line.
TI/TP-1/2.36 Temporary Single line working on Double Line
TI/TP-1/2.37 Train dividing Train parting

TI/TP-1/2.38 Authority to Proceed without Line Clear-Issue & circumstances, Sending

assisting engine in obstructed Block section
TI/TP-1/2.39 Block Failure – Follow Up Action
TI/TP-1/2.40 Filling up of Operating Forms – Hands on Training
TI/TP-1/2.41 Hand on Practice in Model room
TI/TP-1/2.42 Simulator Training
TI/TP-1/2.43 Trains Clerk:
GRS, Trains Clerk Duties, Registers, In Yards and Control Office
Train Papers – RJB, CTR, VG, LTM
Stock Report – Coaching & Freight- Yard & Control Office
Various Registers, Forms & Memos
Various types of Rolling Stock –Coaches & Wagons, Locos–Nomenclature,
Features & Numbering
Pooling of Wagons, Interchanging of Rolling Stock
Coaching &Wagon Census
Marshalling Yard
Preferential Traffic Schedule, Operating Restrictions
Goods Train Operation – Train Ordering, Various Types of Goods Trains, etc
Booking Crew for Trains, Crew Management in IR
Operating Indices – Passenger, Freight & Engine usage

Training Module of Commercial – 2019 5

 TI/TP-1/3 TRANSPORTATION -2
Coaching Theory
TI/TP-1/3.1 Organizational Structure, Role and Importance of Commercial
Department.
Functions of Different branches, Books of Reference
TI/TP-1/3.2 Tickets : kinds, Check & collection of tickets
Disposal of tickets, Irregular travelling, causes and remedial measures,
DTC Book & general idea of posting
Other books & register, Definition of non issued tickets, accountal
Disposal of non issued , tickets, registers maintained, Preparation of daily,
monthly, returns its submission
Withdrawal of money from station earning
TI/TP-1/3.3 Different kinds of Military Warrants, Concession Vouchers & Certificates
TI/TP-1/3.4 Break Journey Rules
TI/TP-1/3.5 IRCA Concessions
TI/TP-1/3.6 Reservation of Seats & Berths – PRS, block booking, YTSK, JTBS, STBA & Flexi
fare, types of various passenger train services
TI/TP-1/3.7 Refund Rules – Normal & Abnormal conditions
TI/TP-1/3.8 Booking & detection of Luggage, Booking of Animals & Birds – IRCA
Coaching Tariff
TI/TP-1/3.9 Acceptance & Booking of Parcels - IRCA Coaching Tariff, Preparation &
Disposal of PWB, Rebooking of Parcels
TI/TP-1/3.10 Responsibility of Railways as carrier of Luggage, Parcels, etc – Common
Carrier liability
TI/TP-1/3.11 Forwarding Note – Execution
TI/TP-1/3.12 Public Complaints, Claims - causes & prevention
TI/TP-1/3.13 Railways Act, 1989 – Important Sections
Dangerous & Explosive Goods- Prohibition of Carriage in Passenger
Coaches
Running Train Theft, Accidents, Untoward Incidents, ICC Pulling
Catering And Vending Arrangements – Co-Ordination by TE/TTE
Fake Note Detection-Demonstration
Charting, Man Machine Interface
Various Checks Conducted To Eradicate Ticketless Travel
Irregular Travelling & Case Studies of All Sorts
Various Returns to be submitted by Ticket Examiner & Coaching Returns.
Error Advices, Outstanding & Clearance Of Outstanding
Duties of a Ticket Examiner, Commercial, Goods and Parcel, ECRC
TI/TP-1/3.14 Passenger Amenities, Station Cleanliness, Petty Repairs, Recoupment of
Imprest Cash
TI/TP-1/3.15 UTS – Hands on Training, UTS and PRS, Parcel Management system
Goods Theory
TI/TP-1/3.16 Types of Wagons – Carrying Capacity, Forwarding notes, its types and
importance, Working hours and business hours and restrictions.
TI/TP-1/3.17 Routing & Rating of Goods Traffic,
TI/TP-1/3.18 PLM & Weighment of Goods, PTO and section 70 and 71, Ban and
Restrictions Wagon demand and register of WRF and W/L and T/L
conditions Allotment and supply of wagons Lump sum deposit WRF its

Training Module of Commercial – 2019 6

 forfeiture and refund.
TI/TP-1/3.19 Movement of Wagon Loads, Priority Schedule, Weigh Bridge- Weighment
& Re-Weighment, Punitive Charges
TI/TP-1/3.20 Booking & Carriage of Military Traffic, Dangerous Goods
TI/TP-1/3.21 Loading of Wagons, Sealing, Riveting & Locking
TI/TP-1/3.22 Unloading of Wagons, Reporting of Discrepancies, Maintenance of DD
Register
TI/TP-1/3.23 Open Delivery & Assessment Delivery
TI/TP-1/3.24 Rebooking & Diversion
TI/TP-1/3.25 Unconnected & Unclaimed Goods, their disposal
TI/TP-1/3.26 Delivery in the absence of RR
TI/TP-1/3.27 Demurrage, Wharfage and Stacking procedure
TI/TP-1/3.28 Sidings, Liberalized Siding Policies
TI/TP-1/3.29 Various Goods returns.
TI/TP-1/3.30 Market prospecting organization, Freight Incentive Schemes &
Transportation Products, Container Service
TI/TP-1/3.31 FOIS – TMS – Hands on Training
Traffic Accounts
TI/TP-1/3.32 Under charges, Over charges – Disposal & delivery of Parcels
Outstanding & clearance
Non-Issued Tickets, Obsolete Tickets, Error Sheet, DTCB, Proof Book
Coaching Returns & Balance Sheet
Preparation of Goods Returns including Balance Sheet & submission
EDP, GST
Balance sheet: UTS, PRS, Goods, Parcel, e-balance sheet etc.
PCDR, Different Books Maintained for Accountal and Maintenance of ICV
Books in Reservation Centre, Maintenance of dead stock register Balance
sheet preparation & its submission
HOC/TOC of Cash & Vouchers
Various PRS Statements – Daily, Monthly & Periodical
Error Advice, Inspection by TIAs, Raising of Debits, etc
Cash Remittance- Bank & Cash Office

TI/TP-1/4 TRANSPORTATION -3
TI/TP-1/4.1 Speed and Running Time, Section capacity, Throughput, Goods/Passenger
train operation, Wagon Turn Round, Operating Statistics, Loco utilization,
Planning - Significance and types of planning, planning procedure,
planning for increasing the line capacity, planning for yard remodelling,
ESP, SIP, DPR. IRPSM
TI/TP-1/4.2 Staff Management, Bio-Data Register, Roster assigning
TI/TP-1/4.3 Various Freight Incentive Schemes and Advance Transportations
TI/TP-1/4.4 Various Registers maintained at Stations – Operating, Safety, Commercial
& Personnel, Public Complaints, Fraud and embezzlement, Advertisement
at station
TI/TP-1/4.5 Contract Management – Overview, Guiding Principles, Supervision,
Penalties
TI/TP-1/4.6 Role of Supervisors, Counselling, Protocols
TI/TP-1/4.7 Inspection – Types, objective, follow-up actions.

Training Module of Commercial – 2019 7

 TI/TP-1/5 TRANSPORTATION -4
TI/TP-1/5.1 S&T:
Specific duties under G&S.R
Specific duties under Block Working Rules
Duties of S&T Staff – Co-ordination with other Departments, Maintenance
Schedule, etc
Schedule of Inspections - ESM, JE, SE, SSE, ASTE (primary concept)
Schedule of POH for Various Signalling Gears, Points/Cross over testing
Registers, Forms & Memos:
 Relay Room Double Key Lock Register
 Block Instrument Double Key Lock Register
 Signal, Block, Failure & Inspection Register
 S&T (NM), S&T (T/351)
 Failure Advice & Joint Restoration Memo
 Route Release Memo, etc
Joint Inspection of Points & Crossings with JE/SE/P.Way – Schedule,
Observations, Follow up
Signal Sighting Committee – Sighting Distance of various Signals-
Focussing, Shifting of signals
Panel/RRI/SSI - Resetting of Route/BPAC,
Data Logger - Use in failure restoration & Maintenance
ESP, SIP
TI/TP-1/5.2 Engineering:
Specific duties under G&S.R
Duties of P.Way Staff – Co-ordination with other Departments,
Maintenance Schedule, etc
Basics about Track - Types of Routes, Track-Wheel Interface, Sleepers,
Ballasts, etc
Schedule of Maintenance for Various P.Way Officials – Keyman, Gang
Mate, JE/SSE/P.Way, ADEN, DEN, etc
Elementary Knowledge of All Types of Track Machines, Types of Blocks &
Working of Track Machines,
Types of Track Defects – Slack/Rough running, Lurch, Buckling, etc
Types of Engineering Works - CTR, DSW, TRR, TSR
Station Yard Maintenance-Removal of rank vegetation, Prevention of
trespassing, Drainage Improvements in Track circuited yards
Blocking of Running Lines, Precautions,
Blocks – Types, Integrated Block & Corridor Block,
Short and Long duration works,
Action in case of weather warning messages
Subordination of Gang staff within station premises - Exchange of
messages, Fog signalling

Training Module of Commercial – 2019 8

 TI/TP-1/5.3 Electrical:
Specific duties under G&S.R
Duties of OHE Staff – Co-ordination with other Departments,
Maintenance Schedule, etc
Basics about AC Traction, Elementary Knowledge of OHE
Schedule of Maintenance for Various OHE Officials
Types of Power Block-Precautions & Procedures, Working of Tower
Wagon
Visit to Traction Power Controller Office, SCADA
OHE Sectioning Diagram, FP, SSP, SP, Sector, Sub-Sector, Elementary and
Neutral sections, Reporting of abnormalities and action to be taken.
Operation of Isolator Switches, Authorized Persons
Types of Power Block, Precautions & Procedures, Power Block Registers
Operation of Rotary Switch
Locomotives - Kind, Features and Specifications
TI/TP-1/5.4 Mechanical :
Rolling Stock – Features & Specifications how it rolls on Track – Track Bound,
LHB and Hybrid coach,
Locomotives - Kind, Features and Specifications
Examinations - kinds, Things to be observed and Specifications, ROH, IOH,
POH of Rolling Stock
Brake System – Working of Air Brake System – Hand Brake in Wagons, GDR.
Check, Resetting of alarm chain apparatus,
Abnormal occasions – Flat Tyre, Brake Binding, Hot Axle, open door etc
Brake Power Certificates – Various kinds of Coaching & Freight BPCs, Guard
and Loco Pilot Check-Clearance from IMS station
Trouble Shooting of LHB coach,
Crew Management- CMS,

TI/TP-1/6 SAFETY MANAGEMENT

TI/TP-1/6.1 Accidents – Definitions, Threshold Value, Classification, Reporting,
Assistance Protocol.
Accident case studies, Safety in train operation
 Consequential & other Train accidents
 Indicative Accidents – Class F, G & H
 Accident Management- Sounding of Hooter, Movement of Relief
trains
 Chain of command during accident, Running of ART/SPART,
ARME/SPARME, Break down Special, Target Time,
 Protection of line, Preservation of clues at the site
 Various Accident Forms,
 Duties of SM, Guard, LP, Controller and Supervisors of various
department in case of Serious Accidents
 Person falling out / knocked down by Trains – Duties of Guards & SM
 Slack, Rough running reported by LPs / Guards
Training Module of Commercial – 2019 9
  Fire on Trains, Hot Axle, Train Parting / Dividing
 Prima-facie cause of accident, Reading and measurement at
accident site by Supervisors and preparation of Joint Note
 Ex-gratia payments
 Causes of accidents and remedial measures
 Accident enquiries, Levels of Enquiry
TI/TP-1/6.2 Disaster Management – Introduction, Various Organizations, Developments
on DM at National level, Golden Hour, DM Plans – at Divisional & Zonal
levels, Various Telephone Nos. of Authorities to be used in requirement of
assistance.
Working of trains during disasters (Floods, Cyclones, Earthquakes etc)
TI/TP-1/6.3 Guest lecture - by Divisional Officers / Supervisory Officials and Safety
Counsellors on “Accident Management”
TI/TP-1/6.4 First Aid – (Theory & Practical) Aims and Objective of First Aid, Respiration,
Fractures, Poisons, Injuries to internal Organs.
Principles of First Aid, Brief description of the structure and functions of the
body. General description of heart and vessels. Circulation of blood. Heart
attack, Blood pressure & CVS. Half day for Hands on Practice.
TI/TP-1/6.5 Fire Fighting – Theory & Demonstration, Civil defence.
Types of fire, causes of fire in train and at station, types of fire extinguisher,
upkeep/readiness and use of fire extinguisher. Prevention of fire.
Half day for Hands on Practice.

TI/TP-1/7 ESTABLISHMENT & STORES

TI/TP-1/7.1 Leave - their kinds and rules, Leave encashment Rule.
TI/TP-1/7.2 Passes - their kinds, Rules and eligibility.
TI/TP-1/7.3 Pay & Allowances - Entitlements, Rules regarding TA, DA, Night Duty
Allowance, Overtime and their curtailment, Contingency charges and
Composite Transfer Grant.
TI/TP-1/7.4 Main provisions of Railway Service Conduct Rules
TI/TP-1/7.5 Duty Roster - Description and classification, statutory provisions, periodical
rest, long-on, short-off, split shift, penalty for violation of HWPR, Job analysis
procedure.
TI/TP-1/7.6 D& AR – Brief Introduction-Standard Forms, Provision under Discipline and
Appeal Rule 1968, Definition of various authorities, suspension, Defence
Counsellor, Principle of natural justice, speaking orders, procedure for
imposition of minor and major penalty, appeal, revision and review, special
attention on provision under section 14(4), NIP, facilities during suspension
period. How to Conduct an Enquiry.
TI/TP-1/7.7 NPS, relevant factors and calculation, benefits, disposal of dues by
Society Bank in case of employee's death
TI/TP-1/7.8 Workmen Compensation Act 1923, Payment and Wages Act 1936,
Industrial Dispute Act 1947, PNM, JCM, PREM, RTI, SBF, Disability act 2012
and 1995, Confidential Report (APAR).
TI/TP-1/7.9 Medical Entitlements.
TI/TP-1/7.10 Seniority after the Induction Course at ZRTI. Career Prospects
TI/TP-1/7.11 Stores Department - Functions - Indenting, Accountal, Issue/Disposal of
Consumable & Non consumable stores, T&P items, Dead stock register,
Various Books & Forms Stock sheet.

Training Module of Commercial – 2019 10

 TI/TP-1/8 INFORMATION TECHNOLOGY
TI/TP-1/8.1 Computerization in Indian Railways
TI/TP-1/8.2 Basic Knowledge of Computers(Word, Excel, Power Point), Means of Social
Media and their uses
TI/TP-1/8.3 FOIS, RMS, TMS, COIS, ICMS, PAM, CMS, NTES, WILD, SIMRAN, SATSANG etc-
an overview
TI/TP-1/8.4 COA – Introduction on Software, Hardware and Train charting,
Computerized TSR,
TI/TP-1/8.5 E-procurement, IPAS, GEM, etc.
TI/TP-1/8.6 Hand on Practice.

TI/TP-1/9 ETHICAL LEADERSHIP & SOFT SKILL

TI/TP-1/9.1 Ethics – Meaning, Role, Need, Value and Importance in public life.
TI/TP-1/9.2 Leadership – Meaning, Role, Need, Value and Importance, Team building,
Crowed/Mob Management.
TI/TP-1/9.3 Personality Development - Meaning, Need and Importance. Positive
Attitude Development, Effective communication Skills, Patience, Brain
Storming, Perception. Forgiveness, Case studies/ inspirational videos.
TI/TP-1/9.4 Stress Management - Meaning, Causes, Symptoms, remedies importance in
personal and professional life.
TI/TP-1/9.5 Customer care - Public perception, public relations, courtesy, Customer
service its importance and provision.
TI/TP-1/9.6 Soft Skills – Meaning, Requirements and its importance in public life.
TI/TP-1/9.7 Yoga, PT, Meditation and Shramdan.
TI/TP-1/9.8 Sports

TI/TP-1/10 FIELD TRAINING

TI/TP-1/10.1 Study Tour during the Training Course at ZRTI (4days) - Visit to a Small,
Medium & Large Stations in the Zone

TI/TP-1/11 CONTROL TRAINING

TI/TP-1/11.1 Control Training In the Division’s Control Office for 3 Days.

TI/TP-1/12 EXAMINATION Day Hours

TI/TP-1/12.1 Paper – 1 1 3
(G&SR, Operating Manual and Accident Manual)
Max Marks: 100 [Obj: 40 Marks; Descriptive: 60 Marks]
TI/TP-1/12.2 Paper – 2 2 3
(Block Working Manual and Others)
Max Marks: 100 [Obj: 40 Marks; Descriptive: 60 Marks]
TI/TP-1/12.3 Paper – 3 3 3
(Commercial and Accounts)
Max Marks: 100 [Obj: 40 Marks; Descriptive: 60 Marks]
TI/TP-1/12.4 Practical Test : 4 --
(Operation of various Block Instruments, Model Room,
Filling up of Operating Forms, Working in Panel & RRI/EI,
Hand Cranking of Points, Clamping & Padlocking).
Max Marks: 100

~~~~ *** ~~~~

Training Module of Commercial – 2019 11

 Training Module for
Goods Guards Initial/Promotion

Department Transportation
Course No. TI/TP-2
Category Goods Guard Initial/ Promotion
Stage Induction through RRB or Promotion through Departmental Examination

Duration 54 working days / 342 Hours

Module No. Description Hours Days

TI/TP-2/1 Foundation Course 12 02

TI/TP-2/2 Transportation -1 (Lower Transportation) 84 14

TI/TP-2/3 Transportation – 2 (Commercial) 36 06

TI/TP-2/4 Transportation – 4 (Other Departments) 24 04

TI/TP-2/5 Safety Management 24 04

TI/TP-2/6 Establishment 18 03

TI/TP-2/7 Information Technology 30 05

TI/TP-2/8 Ethical leadership & Soft Skills 24 04

TI/TP-2/9 Control and Lobby Training (4 Days x 8 Hrs.) 32 04

TI/TP-2/10 Field Training (5 Days x 8 Hrs.) 40 05

TI/TP-2/11 Examination 18 03

TOTAL 342 54

Training Module of Commercial – 2019 12

 TI/TP-2/1 FOUNDATION COURSE
TI/TP-2/1.1 Admission Formalities
TI/TP-2/1.2 History and Development of Indian Railways, its prime objectives-Vision
TI/TP-2/1.3 Organisational Set up of Indian Railways – Railway Board, Zonal Railway,
Divisional Level & Station/Depot Level
TI/TP-2/1.4 Various Departments of Indian Railways – Their functions – an Introduction
TI/TP-2/1.5 Organisational Set up of Traffic Department – Role of Operating,
Commercial Department
TI/TP-2/1.6 Control Department – Structure, Role, Importance and Functions in
Operations.
TI/TP-2/1.7 Safety Department – Role, Importance and Functions in Railway Operations,
CRS - Organisation, Importance and Functions.
TI/TP-2/1.8 Official Language Implementation – Importance – Various Incentives for
qualifying in Hindi proficiency

TI/TP-2/2 TRANSPORTATION - 1
TI/TP-2/2.1 Safety Rules – GR, SR, Special Instruction, Approved Special Instruction,
Station Working Rules & Miscellaneous Circulars Introduction of G&SR,
BWM, AM, OM, WTT, SWR
TI/TP-2/2.2 Rules applying to Railway Servants, ABCD Classification of Staff,
TI/TP-2/2.3 Definitions,
TI/TP-2/2.4 System of Working – Definition, Different Systems – Introduction Salient
features of Absolute Block System – Means of Communication-Authority to
Proceed
TI/TP-2/2.5 Fixed Signals
All Hand Signals & their Occasions
Fog/Detonating Signal, Warning Signal – Responsibilities of train crew
TI/TP-2/2.6 Isolation & Interlocking
TI/TP-2/2.7 Indicators – Point, Trap, Route & SPI
TI/TP-2/2.8 Boards – Warning Boards (Passenger, Goods, Shunting & Station), Shunting
Limit Board, Block Section Limit Board, STOP Board, Caution & Termination
Boards, etc
TI/TP-2/2.9 Classification of Stations, Minimum Equipment of Signals in Multiple Aspect
Area, Station Section
TI/TP-2/2.10 Conditions for taking ‘off’ Signals
TI/TP-2/2.11 Signal Failure
 Failure of all Signals, Passing IBSS/GSS at ‘ON’
 Reception on Obstructed / Non-Running / Non-Signalled Line
 Despatch from a Non- Running / Non-Signalled Line, a line out of group
of lines with Common Starter

Training Module of Commercial – 2019 13

 TI/TP-2/2.12 Working of Trains generally
 Systems of working,
 Protection rules.
 Points, defective points.
 Precautions on receiving various authorities
 Precautions during S&T failures and non interlock working /overhauling/
cable maggering
 Brakevan safety fittings, SLR equipment, Guard personal store, Working
of EMU / DMU,
 Goods load table and passenger load table.
 Std. Time, Advertised Time, Setting Watch, Time of attendance, On
&Off Registers.
 WTT, Load Table, Speeds – MPS, Booked Speed, Speed over Facing
Points, Speedometer.
 Caution Order – Kinds, Description & Circumstances-Speed.
 Engine Pushing.
 Head light, Marker light, Flasher light, Side lights, LV Board / Tail lamp.
 Equipments of Brake Van & Guard.
 Manning of Engine in motion, Persons in Engine, Driving Electric Train.
 Goods Home for Passenger Train, Direction of running.
 Guard, BV, Goods Train without Guard / BV
 Marshalling Order. ODC
 Examination of Train by Engine Crew, Coupling & uncoupling.
 Starting of Trains.
 Duties of Guard before starting, on run and on arrival
 Exchanging of all right signals, detaching engine both in block section
and station section
 Responsibility of Guard about caution order
 Responsibility of Guard regarding punctuality, Role of Guard for
Punctual running of passenger carrying train, Time tabling, Rake Link
 Train held up at First Stop Signal
 Attracting attention of LP, Application of Hand Brakes.
 Whistle & Bell Codes.
 Berthing of Trains, Manning of Engine.
 Material Train.
 Long Haul Trains –Need-Advantages-Special precautions
 Working of goods trains - CC+6+2, CC+8+2.
TI/TP-2/2.13 Control & Working of Stations
 Station Working Rules – Contents-validity-Rule diagram-Special
precautions-Appendices
 Forms – Responsibility of Guard
 Shunting – Definition, Types, Control & Supervision of Shunting, Shunting
on Gradients, Shunting Authorities
 Securing of Vehicles – Stabling at Station, stabling train / loco,
clearance of stable load, GDR check, Ghat rules – Slip siding and
catch siding, Stalled in Mid section

Training Module of Commercial – 2019 14

 TI/TP-2/2.14 Abnormal working situations -
 Paper Line Clear ticket, Authority To Proceed without Line Clear,
 Sending Relief Engine/Train into obstructed Block Section,
 TFC on Single Line & Double Lines,
 Single line working on Double Lines,
 Track defect, Thick and foggy weather.
 Duties of Guard -,
 Cattle run over cases,
 Obstruction in block section,
 Train delayed in block section,
 Loco pilot reporting any abnormal condition in block section.,
 Train stall on gradient,
 OHE failure,
 ACP, Engine failure,
 Application of brake /hand brake.
TI/TP-2/2.15 Automatic Block System (where required)
 Overview of Automatic Block System
 Kinds of Signals in Automatic Territory, Salient features of Automatic
Block System – S/L & D/L,
 Various Authorities to Proceed – S/L & D/L.
 Sequence of change of Aspect of Signals –4 Aspect, Passing
Auto/Semi Auto/Semi-Automatic Gate Stop Signals-
 Working of Modified Semi-Automatic Stop Signal and how to pass at
‘On’/ Defective condition.
Abnormal situations -
 Sending Relief Engine/Train into Obstructed D/L Section,
 Prolonged Failure of Signals in D/L, Both Signal & Communication failed
in D/L, T/A.912, Single Line working on Double line.
 Protection.
 Shunting.
 Movement against Direction of Traffic.
 Competency Certificate.
TI/TP-2/2.16 Engineering Works:
 Different types of Engineering works on Track
 Line Block – Responsibilities of Guard
 Works of Short duration & Long duration-Protection at work site
 Causeway
 Patrolling of Track, Duties of Patrolmen
TI/TP-2/2.17 Level Crossings – Types, Classification, Working instructions
TI/TP-2/2.18 Working of Trains in Electrified Section and brief idea of Emergency Train
Lighting System.

Training Module of Commercial – 2019 15

 TI/TP-2/3 TRANSPORTATION - 2
COACHING :
TI/TP-2/3.1  Organization set up of Commercial Department, Functions of Different
branches, Books of Reference
 Different kinds of Tickets,
 Break Journey Rules
 Booking of Luggage, Booking of Animals & Birds – IRCA Coaching Tariff
 General idea about Customer care and vigilance, NTES, IVRS, TSBE,
securities of ladies and handicapped pass.
 Booking of Parcels - IRCA Coaching Tariff, Preparation & Disposal of PWB,
Leasing of SLR, AGC, VP, Rebooking of Parcels
 Responsibility of Railways as carrier of Luggage, Parcels, etc – Common
Carrier liability
 Passenger Amenities,
 Public Complaints, Claims - causes & prevention
 Railways Act, 1989 – Important Sections
 General rules for booking of Parcel and Luggage, articles not accepted
in parcel and luggage. Parcel rate list, booking of bulky articles, booking
of motor cycle, free allowance, marginal allowance, percentage
charge on additional price, booking of dog, booking of animals in brake
van, Carriage of parcel, luggage, animals in brake van.
 Working of Cash Safe
 Packing, Labelling and Marking
 Permission to Travel Certificate, Guard Certificate
 Duties of Guard in case of theft in running train and seal
missing/damage.
GOODS :
TI/TP-2/3.2  Sidings – Types, Working Instructions, Siding timings
 EOL - Rules regarding Placement,
 Packing & Weighment of Goods-Electronic In motion Weighbridge
 Booking & Carriage of Military Traffic, Dangerous Goods
 Loading of Wagons, Sealing, Riveting & Locking
 Unloading of Wagons, Reporting of Discrepancies, Role of NR Cell
 Diversion and rebooking,
 Demurrage & Wharfage
 Military Warrant

Training Module of Commercial – 2019 16

 TI/TP-2/4 TRANSPORTATION - 4
C&W:
TI/TP-2/4.1  Rolling Stock – Features, types, Its Nomenclature and Specifications
 LHB, Hybrid and conventional coach,

 ROH, IOH, POH of Rolling Stock
 Brake System:
 Air Brake System – working method with Diagrams, Parts & Functions,
Working of Single and Twin pipe air brake system
 Pneumatic Brake-Working principle
 Hand Brake in Rolling Stock
 Brake Power Certificate – Kinds, Validity for Coaching & Freight Trains
 Abnormal situations:
 Percentage of brake power required in goods/mixed/passenger trains,
Alarm Chain Pulling – resetting and isolating,
 Continuity test, Cases of brake binding and releasing, detection and
action to be taken,
 Flat tyre, Hot axle and Air spring failure - symptoms and action to be
taken, open door etc.
 Guard and Loco Pilot Check - Clearance from intermediate station
 Brake Continuity Test and its importance, Isolation of Distributor Valve.
 Trouble Shooting:
 Manning of Hose Pipe, coupling and it application and LHB Coaches.
 Guard and Driver Report

TI/TP-2/5 SAFETY MANAGEMENT

TI/TP-2/5.1 Accidents – Definitions, Threshold Value, Classification, Reporting,
Assistance Protocol.
 Accident case studies, Safety in train operation
 Consequential & other Train accidents
 Indicative Accidents – Class F, G & H
 Accident Management- Sounding of Hooter, Movement of Relief trains
 Chain of command during accident, Running of ART/SPART,
ARME/SPARME, Break down Special, Target Time,
 Protection of line, Preservation of clues at the site
 Various Accident Forms,
 Duties of SM, Guard, LP, Controller and Supervisors of various
department in case of Serious Accidents
 Person falling out / knocked down by Trains – Duties of Guards & SM
 Slack, Rough running reported by LPs / Guards
 Fire on Trains, Hot Axle, Train Parting / Dividing
 Prima-facie cause of accident, Reading and measurement at
accident site by Supervisors and preparation of Joint Note
 Ex-gratia payments
 Causes of accidents and remedial measures
 Accident enquiries, Levels of Enquiry
TI/TP-2/5.2 Disaster Management – Introduction, Various Organizations, Developments
on DM at National level, Golden Hour, DM Plans – at Divisional & Zonal

Training Module of Commercial – 2019 17

 levels, Various Telephone Nos. of Authorities to be used in requirement of
assistance.
Working of trains during disasters (Floods, Cyclones, Earthquakes etc)
TI/TP-2/5.3 Guest lecture - by Divisional Officers / Supervisory Officials and Safety
Counsellors on “Accident Management”
TI/TP-2/5.4 First Aid – (Theory & Practical) Aims and Objective of First Aid, Respiration,
Fractures, Poisons, Injuries to internal Organs.
Principles of First Aid, Brief description of the structure and functions of the
body. General description of heart and vessels. Circulation of blood. Heart
attack, Blood pressure & CVS. Half Day Hands on Practice.
TI/TP-2/5.5 Fire Fighting – Theory & Demonstration, Civil defence.
Types of fire, causes of fire in train and at station, types of fire extinguisher,
upkeep/readiness and use of fire extinguisher. Prevention of fire.
Half Day Hands on Practice.

TI/TP-2/6 ESTABLISHMENT
TI/TP-2/6.1 Leave - their kinds and rules, Leave encashment Rule.
TI/TP-2/6.2 Passes - their kinds, Rules and eligibility.
TI/TP-2/6.3 Pay & Allowances - Entitlements, Rules regarding various allowances.
TI/TP-2/6.4 Main provisions of Railway Service Conduct Rules
TI/TP-2/6.5 HWPR, Duty hours of running staff.
TI/TP-2/6.6 D& AR – Brief Introduction-Standard Forms, Provision and procedure under
Discipline and Appeal Rule 1968.
TI/TP-2/6.7 NPS, relevant factors and calculation, benefits, disposal of dues by Society
Bank in case of employee's death
TI/TP-2/6.8 PNM, JCM, PREM, RTI, SBF, Confidential Report (APAR).
TI/TP-2/6.9 Medical Entitlements.
TI/TP-2/6.10 Seniority after the Induction Course at ZRTI. Career Prospects

TI/TP-2/7 INFORMATION TECHNOLOGY

TI/TP-2/7.1 Computerization in Indian Railways
TI/TP-2/7.2 Basic Knowledge of Computers (Word, Excel, Power Point presentation),
Means of Social Media and their uses
TI/TP-2/7.3 FOIS, RMS,TMS, COA, COIS, ICMS, PAM, NTES, WILD, SIMRAN, SATSANG etc-
an overview
TI/TP-2/7.4 CMS training
TI/TP-2/7.5 Hand on Practice.

TI/TP-2/8 ETHICAL LEADERSHIP & SOFT SKILL

TI/TP-2/8.1 Ethics – Meaning, Role, Need, Value and Importance in public life.
TI/TP-2/8.2 Leadership – Meaning, Role, Need, Value and Importance, Team building,
Crowed/Mob Management.
TI/TP-2/8.3 Personality Development - Meaning, Need and Importance. Positive
Attitude Development, Effective communication Skills, Patience, Brain
Storming, Perception. Forgiveness, Case studies/ inspirational videos.
TI/TP-2/8.4 Stress Management - Meaning, Causes, Symptoms, remedies importance in
personal and professional life.
TI/TP-2/8.5 Customer care - Public perception, public relations, courtesy, Customer
service its importance and provision.

Training Module of Commercial – 2019 18

 TI/TP-2/8.6 Soft Skills – Meaning, Requirements and its importance in public life.
TI/TP-2/8.7 Yoga, PT, Meditation and Shramdan.
TI/TP-2/8.8 Sports

TI/TP-2/9 FIELD TRAINING

TI/TP-2/9.1 During the Training Course at ZRTI (5 days) - Work on Goods & Passenger
Train with on duty Guard.

TI/TP-2/10 CONTROL AND LOBBY TRAINING

TI/TP-2/10.1 Control and Lobby working In the Division for 4 Days.

TI/TP-2/11 EXAMINATION Day Hours

TI/TP-2/11.1 Paper – 1 1 3
(Transportation and Safety Management)
Max Marks: 100
[Obj: 40 Marks; Descriptive: 60 Marks]
TI/TP-2/11.2 Paper – 2 2 1 Hr. 30 Mnts.
(Commercial)
Max Marks: 50
[Obj: 20 Marks; Descriptive: 30 Marks]
TI/TP-2/11.3 Paper – 3 1 Hr. 30 Mnts.
(C&W and Others)
Max Marks: 50
[Obj: 20 Marks; Descriptive: 30 Marks]
TI/TP-2/11.4 Viva-voce Exam 3 --
Max. Marks 100 = (Traffic 50 + C&W 30 + ETL 20)

~~~~ *** ~~~~

Training Module of Commercial – 2019 19

 Training Module for Section Controller Initial & Promotion

Department Transportation

Course No. TI/TP-3

Category Section Controller Initial / Promotion
Stage Induction through RRB or Promotion through Departmental Exam
Duration 54 working days / 336 Hours

S. No. Subject Hours Days

TI/TP-3/1 Foundation Course 12 02

TI/TP-3/2 Transportation -1 (Lower Transportation) 60 10

TI/TP-3/3 Transportation – 2 (Commercial) 36 06

TI/TP-3/4 Transportation – 3 (Higher Transportation) 48 08

TI/TP-3/5 Transportation – 4 (Other Departments) 30 05
TI/TP-3/6 Practical Training 18 03

TI/TP-3/7 Safety Management 18 03

TI/TP-3/8 Information Technology 30 05
TI/TP-3/9 Ethical leadership & Soft Skills 18 03

TI/TP-3/10 Control Training (6 Days x 8 Hrs.) 48 06

TI/TP-3/11 Examination 18 03

TOTAL 336 54

Training Module of Commercial – 2019 20

 TI/TP-3/1 FOUNDATION COURSE
TI/TP-3/1.1 Admission Formalities
TI/TP-3/1.2 History and Development of Indian Railways, its prime objectives-Vision
TI/TP-3/1.3 Organisational Set up of Indian Railways – Railway Board, Zonal Railway,
Divisional Level & Station/Depot Level
TI/TP-3/1.4 Various Departments of Indian Railways – Their functions – an Introduction
TI/TP-3/1.5 Organisational Set up of Traffic Department – Role of Operating, Commercial
Department
TI/TP-3/1.6 Control Department – Structure, Role, Importance and Functions in Operations.
TI/TP-3/1.7 Safety Department – Role, Importance and Functions in Railway Operations,
CRS: Organisation, Importance and Functions.
TI/TP-3/1.8 Official Language Implementation – Importance – Various Incentives for
qualifying in Hindi proficiency

TI/TP-3/2 TRANSPORTATION - 1
TI/TP-3/2.1 Safety Rules- G&SR, Special Instructions (BWM, AM, OM, WTT), Approved special
Instructions, SWR and Miscellaneous Instructions- Introduction
TI/TP-3/2.2 Rules applying to Railway servants generally
TI/TP-3/2.3 Definitions
TI/TP-3/2.4 Basic knowledge on P.Way, Rolling Stock, Electrical(Traction distribution) and
S & T, CRIS and its various applications in Indian Railways,
TI/TP-3/2.5 Signals -
Fixed Signals in Multiple Aspect Colour light signals - Distant, Inner Distant,
Combination of Distant Signal with Last Stop signal and Gate stop signal, Home,
Routing Home, Starter, Inter-Starter, Advanced Starter, Calling-On Signal, Shunt
Signal- Types, Gate Stop Signal with 'G' and without 'G' marker, Intermediate
Block Stop Signal on Single line, Double line and multiple line, Indicators - Route
indicators, Shunting Permitted Indicator, Boards- Warning Boards (Passenger,
Goods, Shunting & Station), Shunting/Block Section Limit Board, Caution &
Termination Indication Boards, etc. Hand Signals and their description,
knowledge and their exhibition, Fog / Detonating Signals, VTO, Fog signal post,
Fog Signalling , station detonator register, Working of trains in thick and foggy
weather, Warning Signal .
TI/TP-3/2.6 Station layouts, CSL, Marshalling yards, Components of Goods and Coaching
yards, Terminal yards
TI/TP-3/2.7 Points and its components -
Points and crossovers, turnouts, types of points, setting and securing of Points,
Point indicator and trap indicator, Isolation - Definition, Objective, Approved
means of isolation, Interlocking - Definition, Essentials of Interlocking, Kinds and
Standards of interlocking, Various interlocking devices - Mechanical, Electro
mechanical, Electronic and digital interlocking devices - Lever, Lever cabin,
Panel, RRI, VDU, BPAC, HASSDAC
TI/TP-3/2.8 System of working - Essentials of Absolute Block system, Classification of
Stations, minimum equipment of signals in multiple aspect area, Station section,
Block Section - condition for granting line clear, Conditions for taking OFF Home
signal, Routing signal, Starter, Inter Starter, Advanced Starter, Intermediate
block Stop Signal, Gate Stop Signal, Other system of working applicable on
concern railway.

Training Module of Commercial – 2019 21

 TI/TP-3/2.9 Various Authorities to Proceed - Single line and Double line, Block instrument
Failure, Follow up action, Procedure for preparation and issue of authorities
TI/TP-3/2.10 Reception and despatch of trains during signal failure -
Duties of SM when signal is defective - Inspection of defective gear, reporting
and recording of failures, restoration of failures - S&T/NM, S&T(T/351) (G&SR 3.68)
TI/TP-3/2.11 Procedure for dealing trains during failure of all reception and despatch stop
signals, Intermediate Block Stop Signal, Shunt signal, Shunting Permitted
Indicator, Gate Stop Signal
Other occasions- Reception and Despatch:
Reception on obstructed/non-running/non-signalled Road, Despatch from a
Non- Running/ Non- Signalled Road, line governed by common Starter
Responsibilities of Controller during Block Failure and abnormal conditions.
TI/TP-3/2.12 Control & Working of Stations -
Standard Time, Advertised Time, Station Working Rules – Various safety aspects
and special features.
TI/TP-3/2.13 Shunting - Definition, Types, Control, Supervision, Shunting on Gradients and
Authorities, Securing of Vehicles - Stabling of train at Station /Yard /Siding - Role
of station and running staff, Ghat section rules- Slip siding and Catch siding
TI/TP-3/2.14 Caution Order - Types, Circumstances, computer printed caution order,
exchange of caution messages through E-Mail, Receiving/Cancelling Caution
Order Message, Making Entries in Caution Order Register
Engine Pushing, Goods Train without Guard/ BV.
TI/TP-3/2.15 Abnormal Working -
Procedure for Sending relief engine, Total Interruption of Communication,
Temporary Single line working on Double line, Train parting, Train dividing, Run
away trains , Vehicles escaping
TI/TP-3/2.16 Level Crossing -Types, Classification, Working and Failure
TI/TP-3/2.17 Automatic Block System -
Essentials and Salient features of Automatic Block System – Single line and
Double line
Kinds of Signals in Automatic Territory
Various Authorities to Proceed - Single line and Double line
Passing Automatic / Semi- Automatic / Semi- Automatic Gate Stop Signal /
Modified Semi- Automatic Stop Signal at 'ON', Movement against direction of
traffic, Shunting
Sending Relief Engine/ Train into an Obstructed section
Abnormal working in Automatic Block System.

Training Module of Commercial – 2019 22

 TI/TP-3/3 TRANSPORTATION - 2
TI/TP-3/3.1  Brief introduction and role of commercial department
 Classification of station & minimum amenities provided at stations
 Booking of coach & Special Train (FTR)
 General features of rates and freight structure, Theory of rates, Routing,
 Opening and closing of halt station,
 Wagon demand, Registration, e-Registration, e-Demand, e-Payment
 allotment & supply of wagon, Change of destination, change of commodity
 Common carrier liability under section 93 to 104, Provision of 123 to 129 of Rly.
Act
 Various users consultative committees, public relations
 Procedure for re-booking and diversion, Short of destination
 Freight incentive schemes & Transportation products
 Down fall of traffic, Suggestions to capture the traffic, Measures to improve
railway earnings
TI/TP-3/3.2  Rail–Road co-ordination and competition,
 Booking and acceptance of Goods traffic,
 Demurrage and wharfage rules, stacking permission and rules, Waiver of
Demurrage and wharfage
 Types of sidings & opening of sidings, Traffic survey of new lines
 Weighment, Re-weighment, Punitive charges
 Private Freight Terminal, EOL
 Un connected , Un delivered, Over carrying consignment & working of NR
cell
 Claims, Causes & preventions,
 Commercial Statistics IT, FOIS, TMS, PMS, NTES

TI/TP-3/4 TRANSPORTATION - 3
TI/TP-3/4.1 Control Organisation :
 Organisational Setup, functions of various controls – trains, traffic,
punctuality, power, traction loco, crew, traction power, engineering, S&T,
security, C&W, General Electrical
 Master Chart – preparation, advance plotting and planning
 Duties of Trains Controller, traffic controller, Punctuality Controller, Chief
Controller, Various Registers maintained at Control office
 Trains Branch- Preparation of various reports on hourly, daily and
periodically, Preparation of statistics, USF, Data collection/ monitoring on
FOIS and ICMS
 Working of Central and Emergency Control at HQ
TI/TP-3/4.2 Goods train operations –
 Nomenclature of various goods stock, Maintenance schedule of Rolling
stock, Brake Power Certificate
 Kinds of goods trains, load, ordering of goods train, average speed of
goods train, Pre-departure and Post arrival detention, putting back of
ordered goods trains, Express goods train and Goods time table
 Interchange of Goods trains – Forecast and commitments for the day,
factors affecting interchange
 Block rake marshalling –, movement, special goods stock, CONCORD,
CONTRACK, Steel rakes and NMG, Restricted and prohibited trains, TPMS, e-
Act, ODC/ISMD
 Marshalling yard and its components
 Wagon pool, wagon census, stock report
 Allotment of wagons, Quotas and restrictions, Preferential traffic schedule
 Line Capacity – calculation, factor affecting line capacity, measures to

Training Module of Commercial – 2019 23

 improve line capacity, Load Table, Requirement of Banking and Assisting
Engine,
 Throughput - factor affecting, measures to improve throughput, ESP, SIP,
DPR, Goods Terminal, various Sidings – working, measures to reduce
detention
TI/TP-3/4.3 Passenger train operation –
Nomenclature of various coaching stock, Special features of New coaching
stock
Types of passenger carrying trains – Mail/Express, Super Fast, Passenger viz
conventional, EMU, DEMU, MEMU, Train-18, Tejas, Train-20 etc.
Time tabling of Passenger trains – types, procedure for preparation, issue and
revision , SATSANG, Platform occupation Chart, pit-line occupation chart
Running time- Calculation, Speed trial, MPS, Booked Speed, Speed over Facing
Points, turnouts, Various time allowances.
Punctuality – calculation, factors affecting punctuality and measures to
improve punctuality, PAM, GPS, Data logger, e-TSR, LTM-Cause wise analysis
Rake link- Preparation and issue of Rake link booklet
Movement of special / VIP trains, precautions for military and ‘mela’ special
TI/TP-3/4.4 Loco Utilisation -
Locos – types, hauling capacity, detention, balancing, power plan, outage,
measures to improve loco utilisation, engine link, Maintenance – Scheduling of
various locos, POH, ROH, nomination of locos for various services and sections,
economy in fuel consumption, Managing loco failures, Dead loco movement
TI/TP-3/4.5 Crew Management - crew link, booking of crew, lobby working, 10 hour rule,
HQ and outstation rest, Running room and other facilities for crew.
TI/TP-3/4.6 Operating Statistics
Wagon holding- Average wagon balance, Wagon KM per Wagon Day, NTKM
per Engine Hour, NTKM per Wagon Day, EKM per Engine Day on Line, In Use
etc.
Wagon turn round – calculation and measures to improve wagon turn round,
Operating Ratio
TI/TP-3/4.7 Train Papers -
Combined Train Report, Rough Journal Book, Vehicle Guidance , Late Train
Memo
TI/TP-3/4.8 Inspections - Objectives, types, levels, periodicity, Techniques, follow up
TI/TP-3/4.9 Non-Interlocked working - Temporary Working Instructions and Safety
precautions, Preparation of chart, planning train operations, precautions to
reduce train detentions

Training Module of Commercial – 2019 24

 TI/TP-3/5 TRANSPORTATION - 4
TI/TP-3/5.1 S&T:
Specific duties under G&S.R
Duties of S&T Staff – Co-ordination with other Departments, Maintenance
Schedule, etc
Forms & Memos:
 S&T (NM), S&T (T/351)
 Failure Advice & Joint Restoration Memo
 Route Release Memo, etc
Joint Inspection of Points & Crossings with JE/SE/P.Way – Schedule,
Observations, Follow up
Signal Sighting Committee
Panel/RRI/SSI- Resetting of Route/BPAC, Data Logger-Use in failure restoration
& Maintenance
TI/TP-3/5.2 Engineering :
Specific duties under G&S.R
Duties of P.Way Staff – Co-ordination with other Departments, Maintenance
Schedule, etc
Basics about Track, Track-Wheel Interface, Sleepers, Ballasts, etc
Types of Track Defects – Slack/Rough running, Lurch, Buckling, etc
Types of Track Machines, Types of Blocks & Working of Track Machines
Types of Engineering Works-CTR,DSW,TRR,TSR
Blocking of Running Lines, Precautions
Integrated Block System & Block Corridor
Action in case of weather warning messages
TI/TP-3/5.3 Electrical :
Specific duties under G&S.R
Duties of OHE Staff – Co-ordination with other Departments, Maintenance
Schedule, etc
Basics about AC Traction, Elementary Knowledge of OHE
Types of Power Block-Precautions & Procedures, Working of Tower Wagon
Visit to Traction Power Controller Office, SCADA
OHE Sectioning Diagram, FP, SSP, SP, Sector, Sub-Sector, Elementary and
Neutral sections, Reporting of abnormalities and action to be taken.
Operation of Isolator Switches, Authorized Persons
Types of Power Block, Precautions & Procedures, Power Block Registers
TI/TP-3/5.4 Mechanical :
Rolling Stock – Features & Specifications
Locomotives- Kind, Features and Specifications
Examinations- kinds, Things to be observe and Specifications
Brake System – Working of Air Brake System
Abnormal occasions – Flat Tyre, Brake Binding, Hot Axle, open door etc
Brake Power Certificates – Various kinds of Coaching & Freight BPCs

Training Module of Commercial – 2019 25

 TI/TP-3/6 PRACTICAL TRAINING
TI/TP-3/6.1 HOC/TOC, Login, Password, Observe current position, forecast and plan
TI/TP-3/6.2 Charting of trains in the section – Train Ordering, Entering train timings, Plotting
work-on-line, line block, power block, caution order, abnormal working, failures
of all types, movement of motor trolleys, stabling of vehicles at stations, line
position of stations
TI/TP-3/6.3 COA hand held training through CRIS offline.

TI/TP-3/7 SAFETY MANAGEMENT

TI/TP-3/7.1 Accidents – Definitions, Threshold Value, Classification, Reporting, Assistance
Protocol.
 Accident case studies, Safety in train operation
 Consequential & other Train accidents
 Indicative Accidents – Class F, G & H
 Accident Management- Sounding of Hooter, Movement of Relief trains
 Chain of command during accident, Running of ART/SPART,
ARME/SPARME, Break down Special, Target Time,
 Protection of line, Preservation of clues at the site
 Various Accident Forms,
 Duties of SM, Guard, LP, Controller and Supervisors of various department
in case of Serious Accidents
 Person falling out / knocked down by Trains – Duties of Guards & SM
 Slack, Rough running reported by LPs / Guards
 Fire on Trains, Hot Axle, Train Parting / Dividing
 Prima-facie cause of accident, Reading and measurement at accident
site by Supervisors and preparation of Joint Note
 Ex-gratia payments
 Causes of accidents and remedial measures
 Accident enquiries, Levels of Enquiry
 Chronological Register (Log Book)
TI/TP-3/7.2 Disaster Management – Introduction, Various Organizations, Developments on
DM at National level, Golden Hour, DM Plans – at Divisional & Zonal levels,
Various Telephone Nos. of Authorities to be used in requirement of assistance.
Working of trains during disasters (Floods, Cyclones, Earthquakes etc)
TI/TP-3/7.3 First Aid – (Theory & Practical) Aims and Objective of First Aid, Respiration,
Fractures, Poisons, Injuries to internal Organs.
Principles of First Aid, Brief description of the structure and functions of the
body. General description of heart and vessels. Circulation of blood. Heart
attack, Blood pressure & CVS. Half Day Hands on Practice.
TI/TP-3/7.4 Fire Fighting – Theory & Demonstration, Civil defence. Types of fire, causes of
fire in train and at station, types of fire extinguisher, upkeep/readiness and use
of fire extinguisher. Prevention of fire.
Half Day Hands on Practice.

Training Module of Commercial – 2019 26

 TI/TP-3/8 INFORMATION TECHNOLOGY
TI/TP-3/8.1 Computerization in Indian Railways
TI/TP-3/8.2 Basic Knowledge of Computers (Word, Excel, Power Point), Means of Social
Media and their uses.
TI/TP-3/8.3 COA, FOIS, RMS,TMS, COIS, ICMS, PAM, CMS, NTES, WILD, SIMRAN, SATSANG
etc- an overview and integration
TI/TP-3/8.4 Hand on Practice.

TI/TP-3/9 ETHICAL LEADERSHIP & SOFT SKILL

TI/TP-3/9.1 Ethics – Meaning, Role, Need, Value and Importance in public life.
TI/TP-3/9.2 Leadership – Meaning, Role, Need, Value and Importance, Team building,
Crowed/Mob Management.
TI/TP-3/9.3 Personality Development - Meaning, Need and Importance. Positive Attitude
Development, Effective communication Skills, Patience, Brain Storming,
Perception. Forgiveness, Case studies/ inspirational videos.
TI/TP-3/9.4 Stress Management - Meaning, Causes, Symptoms, remedies importance in
personal and professional life.
TI/TP-3/9.5 Customer care - Public perception, public relations, courtesy, Customer service
its importance and provision.
TI/TP-3/9.6 Soft Skills – Meaning, Requirements and its importance in public life.
TI/TP-3/9.7 Yoga, PT, Meditation and Shramdan.
TI/TP-3/9.8 Sports
TI/TP-3/10 CONTROL TRAINING
TI/TP-3/10.1 Control Training In the Division’s Control Office for 6 Days.

TI/TP-3/11 EXAMINATION Day Hours

TI/TP-2/11.1 Paper – 1 (Transportation and Safety Management) 1 3
Max Marks: 100 [Obj: 40 Marks; Descriptive: 60 Marks]
TI/TP-2/11.2 Paper – 2 (Commercial and Others) 2 3
Max Marks: 100 [Obj: 40 Marks; Descriptive: 60 Marks]
TI/TP-2/11.3 Paper – 3 (Charting) 3 3
Max Marks: 100

~~~~ *** ~~~~

Training Module of Commercial – 2019 27

 Training Module
for Trains Clerk Initial/Promotion

Department Transportation
Course No. TI/TP-4
Category Trains Clerk Initial/Promotion
Stage Induction through RRB or Promotion through Departmental
Exam
Duration 36 Working Days / 228 Hours

S. No. Subject Hours Days

TI/TP-4/1 Foundation Course 12 02

TI/TP-4/2 Transportation -1 (Lower Transportation) 42 07

TI/TP-4/3 Transportation – 2 (Commercial) 06 01

TI/TP-4/4 Transportation – 3 (Higher Transportation) 42 07

TI/TP-4/5 Transportation – 4 (Other Departments) 06 01

TI/TP-4/6 Safety Management 12 02

Information Technology and Its Practical
TI/TP-4/7 36 06
Training
TI/TP-4/8 Ethical Leadership & Soft Skills 18 03

TI/TP-4/9 Field Training 48 06

TI/TP-4/10 Examination 06 01

TOTAL 228 36

Training Module of Commercial – 2019 28

 TI/TP-4/1 FOUNDATION COURSE
TI/TP-4/1.1 Admission Formalities
TI/TP-4/1.2 History and Development of Indian Railways, its prime objectives-Vision
TI/TP-4/1.3 Organisational Set up of Indian Railways – Railway Board, Zonal Railway,
Divisional Level & Station/Depot Level
TI/TP-4/1.4 Various Departments of Indian Railways – Their functions – an Introduction
TI/TP-4/1.5 Organisational Set up of Traffic Department – Role of Operating,
Commercial Department
TI/TP-4/1.6 Control Department – Structure, Role, Importance and Functions in
Operations.
TI/TP-4/1.7 Safety Department – Role, Importance and Functions in Railway Operations,
CRS: Organisation, Importance and Functions.
TI/TP-4/1.8 Official Language Implementation – Importance – Various Incentives for
qualifying in Hindi proficiency
TI/TP-4/1.9 Customer Care and Sensitisation on Role of Trains Clerk in Indian Railways
TI/TP-4/1.10 Field visit to nearby Station - Familiarization with Station and Trains Clerks
Duties-Physical Observation
TI/TP-4/1.11 Establishment - Railway service conduct rules and DAR, Pass and leave rules,
HWPR

TI/TP-4/2 TRANSPORTATION - 1
TI/TP-4/2.1 Introduction, General idea about G&SR, BWM, AM, operating manual, SWR
etc.
TI/TP-4/2.2 Important Definitions
TI/TP-4/2.3 Rules applying to Railway servants generally
TI/TP-4/2.4 General idea about Signals
TI/TP-4/2.5 Basic knowledge of Systems of working
TI/TP-4/2.6 Working time table. Load Table, PSR, Speeds - MPS, Booked Speed
TI/TP-4/2.7 Authorities related with TNC
TI/TP-4/2.8 Securing of vehicles, stabling train / loco, precautions while clearing stable
load.
TI/TP-4/2.9 Marshalling Order, ODC / ISMD
TI/TP-4/2.10 Shunting - Definition, Types, Precautions during shunting.
TI/TP-4/2.11 Long haul train operation, Heavy Haul Train
TI/TP-4/2.12 Hot Axle / Flat tyre / brake binding / open door / hanging part
TI/TP-4/2.13 Duties of TNC -
 Repeating yard position
 Out report
 Keeping yard balance, Stock Report - for Coaching and Goods
 Calculating load tonnage
 Preparation of Vehicle Guidance – manually, through FOIS or ICMS
 Offering of rake / load for examination / precaution after examination
TI/TP-4/2.14 Registers maintained by TNC at station / yard / control office

Training Module of Commercial – 2019 29

 TI/TP-4/3 TRANSPORTATION - 2
TI/TP-4/3.1 Indent, allotment and supply of wagons
TI/TP-4/3.2 Commercial placement and release, Labeling, Riveting and sealing,
TI/TP-4/3.3 Weighment and Re-weighment of goods
TI/TP-4/3.4 Demurrage and wharfage rules, Stacking
TI/TP-4/3.5 Sidings – types, siding charges, freight and shunting charges
TI/TP-4/3.6 Unconnected wagons and NR cell
TI/TP-4/3.7 Permissible Carrying capacity of Wagons (PCC), uneven and overloading,

TI/TP-4/4 TRANSPORTATION - 3
TI/TP-4/4.1 Role of TNC in train operation.
TI/TP-4/4.2 Important rules regarding working of trains.
TI/TP-4/4.3 Function of control organization.
TI/TP-4/4.4 Activities in station / yard / control office
TI/TP-4/4.5 Various types of coaching and goods stock, Rake Links
TI/TP-4/4.6 Census, stock report.
TI/TP-4/4.7 Goods train operation, Train ordering, pre departure detention causes and
remedial measures, Block Rake operation
TI/TP-4/4.8 Divisional wagon balance
TI/TP-4/4.9 Interchange
TI/TP-4/4.10 Marshalling yard, shunting memo preparation after shunting (cut card), Yard
congestion
TI/TP-4/4.11 Wagon pool
TI/TP-4/4.12 Wagon turn round, Throughput
TI/TP-4/4.13 Operating statistics, Operating Ratio
TI/TP-4/4.14 Morning position, Factors Affecting Train Operation (FATO)
TI/TP-4/4.15 Marshaling of goods and coaching trains, Ghat Marshalling, rake link.
TI/TP-4/4.16 Wagon placement and removal
TI/TP-4/4.17 Axle load, requirement of banker engine.
TI/TP-4/4.18 Close circuit rakes, Premium, end to end rake and Container rakes.
TI/TP-4/4.19 Punctuality of trains
TI/TP-4/4.20 Engine usage, outage

TI/TP-4/5 TRANSPORTATION - 4
TI/TP-4/5.1 Brake system and Advantage of Air Brake
Brief idea of braking system. Various Parts and their function. Advantages of
Air Brake System. Amount of Air Pressure in Loco and brake van. Continuity
test.
TI/TP-4/5.2 Examination of trains – Various types of examinations of coaching stocks,
Primary and secondary maintenance, Other end attention, Rake link,
Various types of examination of Goods stocks, Intensive Examination , CC,
Premium rake, Brake power certificate, Safe to run certificate,
GDR, working of stabled load,
TI/TP-4/5.3 Nomenclature of Coaching and Goods Stocks., Knowledge of latest
coaching and goods stock.

Training Module of Commercial – 2019 30

 TI/TP-4/6 SAFETY MANAGEMENT
TI/TP-4/6.1 Accident –
 Definition, Classification,
 Sounding of Hooter, Movement of Relief trains
 Running of ART/SPART, ARME/SPARME, Break down Special, Target Time,
 Various Accident Forms,
 Fire on Trains, Hot Axle,
 Causes of accidents
 Chronological Register (Log Book)
TI/TP-4/6.2 Disaster Management – Introduction, Various Organizations, Developments
on DM at National level, Golden Hour, DM Plans – at Divisional & Zonal levels,
Various Telephone Nos. of Authorities to be used in requirement of
assistance.
TI/TP-4/6.3 Fire Fighting – Types of fire, causes of fire in train and at station, types of fire
extinguisher, upkeep/readiness and use of fire extinguisher. Prevention of fire.
Half Day for Hands on Practice.

TI/TP-4/7 INFORMATION TECHNOLOGY

TI/TP-4/7.1 Computerization in Indian Railways
TI/TP-4/7.2 Basic Knowledge of Computers(Word, Excel, Power Point), Means of Social
Media and their uses
TI/TP-4/7.3 FOIS, RMS,TMS, COIS, ICMS, PAM, CMS, NTES, COA, WILD, SIMRAN, SATSANG
etc.
TI/TP-4/7.4 Preparation of Late Train Movement (LTM) in PAM.
TI/TP-4/7.5 Hand on Practice on FOIS, ICMS, CMS etc.

TI/TP-4/8 ETHICAL LEADERSHIP & SOFT SKILL

TI/TP-4/8.1 Ethics – Meaning, Role, Need, Value and Importance in public life.
TI/TP-4/8.2 Leadership – Meaning, Role, Need, Value and Importance, Team building,
Crowed/Mob Management.
TI/TP-4/8.3 Personality Development - Meaning, Need and Importance. Positive Attitude
Development, Effective communication Skills, Patience.
TI/TP-4/8.4 Stress Management - Meaning, Causes, Symptoms, remedies importance in
personal and professional life.
TI/TP-4/8.6 Soft Skills – Meaning, Requirements and its importance in public life.
TI/TP-4/8.7 Yoga, PT, Meditation and Shramdan.
TI/TP-4/8.8 Sports

TI/TP-4/9 FIELD TRAINING

TI/TP-4/9.1 Practical Field Training (3 Days Coaching + 3 Days Goods)

TI/TP-4/10 EXAMINATION Day Hours

TI/TP-4/10.1 Paper – 1 (Transportation) 1 3
Max Marks: 100 [Obj: 40 Marks; Descriptive: 60 Marks]

~~~~ *** ~~~~

Training Module of Commercial – 2019 31

 Training Module for
Cabin Man/Points Man/Lever Man/Gate Man – Initial/Promotion

Department Transportation
Course No. TI/TP-5
Category Cabin Man/Points Man/Lever Man/Gate Man
Stage Initial / Promotion
Duration 24 Working Days = 148 Hours

Module No. Description Hours Days

TI/TP -5/1 Foundation Course 06 01
TI/TP -5/2 Transportation -1 (Lower Transportation) 72 12
TI/TP -5/3 Transportation – 4 (Other Department) 12 02
TI/TP -5/4 Safety Management 12 02
TI/TP -5/5 Information Technology 12 02
TI/TP -5/6 Ethical Leadership & Soft Skills 12 02
TI/TP -5/7 Field Training (2 Days x 8 Hours) 16 02
TI/TP -5/8 Examination 06 01
TOTAL 148 24

Training Module of Commercial – 2019 32

 TI/TP -5/1 FOUNDATION COURSE
TI/TP -5/1.1 Admission formalities.
TI/TP -5/1.2 History and development of Indian Railways. Organisation of Indian
Railways. Various departments of Railways, their functions, Various
organisations working under Ministry of railways. Future strategies.
TI/TP -5/1.3 Operating department organisation at various level, its functions and
objectives etc. Safety in train operation, CRS and functions.
TI/TP -5/1.4 Establishment, Organisation and functions. Leave & Pass rules, TA& DA rules,
Main provisions of Service Conduct Rules, 1966, HWPR(HOER) and
preliminary idea of D&AR, New pension scheme, RTI.

TI/TP -5/2 TRANSPORTATION -1

TI/TP -5/2.1 General Introduction of Railway and Transportation branch. Introduction of
ZRTI setup, Syllabus, Timing, Examination pattern and future prospects.
TI/TP -5/2.2 Role and responsibility for safety in railway transportation.
TI/TP -5/2.3 Conduct of Railway servants.
TI/TP -5/2.4 Important Definitions of Chapter – 1 of G & SR.
TI/TP -5/2.5 Classification of stations, Minimum signals at different classes of stations.
TI/TP -5/2.6 Signal -
• Two and Multiple aspect Semaphore and Colour Light signals,
• Fixed Signal – Approach, Departure, Subsidiary – description and
identification of each signal, distinguishing marks on signal, aspect and
indication of signal,
• Working of signal – mechanically and electrically,
• Hand signal – upkeep and use of hand signal in train working and during
shunting,
• Detonating signal – description and use in thick & foggy weather and in
accident/obstruction, VTO, Fog signal post.
TI/TP -5/2.7 Point -
• Types of points (Facing, Trailing, Trap, Permanent Locked etc.) and their
component.
• Securing of point, clamp and padlock, key locking, plunger bolt locking,
facing point lock, lock bar, track circuits, axle counter.
• Working of point by mechanically through rodding or double wiring or by
electrically through motor operation, use of crank handle.
• Pull sheet, Painting of lever, clutch resetting lever, compensator.
TI/TP -5/2.8 Description of Point Indicator, Trap indicator, SPI, signal repeater, route
indicator, SLB, BSLB etc., Indications in cabin.
TI/TP -5/2.9 Working of trains during failure of point, signal or other S&T gear, precaution
during failure, Disconnection and Reconnection, precaution during
disconnection.
TI/TP -5/2.10 Brief knowledge about various system of working on Indian Railways,
Absolute Block System – Essentials, Condition for granting line clear and
taking off signals,
TI/TP -5/2.11 Interlocking -
• Definition, types of interlocking, standards of interlocking, Key transmitters,
Mechanical/Electrical Slotting.
• Isolation – setting of points and cross-over by means of snag dead ends, sand
humps, derailing switch, scotch block.

Training Module of Commercial – 2019 33

 TI/TP -5/2.12 Shunting rule at single and double line station, precautions and use of fixed
signal during shunting, control of shunting, prohibition of shunting.
TI/TP -5/2.13 Securing of vehicles in running line and non-running line, vehicle running away.
TI/TP -5/2.14 Procedure for reception and despatch of trains at different classes of stations on
single and double line, ringing of station/platform bell,
TI/TP -5/2.15 • Reception of trains on obstructed or non-signalled line, despatch of train from
non-signalled line or from a line having common starter signal,
• Working of trains during failure of block instrument,
• Working of train without Guard/Brake-Van,
• TSL working,
• Sending of Engine/train in to obstructed block section.
TI/TP -5/2.16 Action to be taken when –
• A train parts,
• A train is to be divided in the block section,
• Fire on a vehicle,
• Patrolman becomes overdue,
• Abnormal conditions reported on track,
• Run away train,
• Thick & Foggy weather,
• Hanging part in the train,
• Hot axle in the train,
• Falling goods from wagon,
• train passing without TL/TB.
• regarding complete arrival of train,
• clearance of fouling mark,
• reversal of point,
• using of stop collar,
• ensuring of normal position of signal and indication after arrival of train,
• watching of train passing through cabin,
• exchanging of signal with station staff/train crew
TI/TP -5/2.17 Working of Level Crossing Gates under normal and abnormal circumstances,
Gate working rules, equipments.
TI/TP -5/2.18 Means of communication and their use.
TI/TP -5/2.19 Train Signal Register, Line Concurrence book, Private Number book, Station bells,
Bell code signals, Engine whistle codes, Brief idea about Caution order and other
important paper authorities.
TI/TP -5/2.20 Catch and Slip Sidings, station sidings.
TI/TP -5/2.21 Importance, understanding and signing on Assurance Register.

Training Module of Commercial – 2019 34

 TI/TP -5/3 TRANSPORTATION - 4
ELECTRICAL
TI/TP -5/3.1 General idea of electrified section, important component and their use,
precaution during shunting, operation of isolator switch, Local and power
block.
MECHANICAL
TI/TP -5/3.2 Brief idea of braking system. Difference between Vacuum brake and Air Brake
system, Advantages of Air Brake System. Working of Single Pipe and Double
Pipe Air Brake System. Continuity test and its importance, Various components
of vacuum brake system and air brake system.
TI/TP -5/3.3 Brake Power and Brake Power Certificate, Alarm chain pulling –
resetting/isolating, Causes of Brake Binding and its releasing, Flat tyre and its
movement.
TI/TP -5/3.4 Brief idea of new rolling coaching and goods stock including LHB coach,
important under gear component and their use, different types of couplings,
method and precaution of attaching/detaching of vehicle.

TI/TP -5/4 SAFETY MANAGEMENT

TI/TP -5/4.1 Accidents –
 Definition, Classification
 Consequential & other Train accidents
 Indicative Accidents – Class F, G & H
 Sounding of Hooter, Movement of Relief trains
 Running of ART, ARME, Target Time
 Protection of line, Preservation clues at the site
 Fire on Trains, Hot Axle, Train Parting / Dividing
TI/TP -5/4.2 Disaster Management – Introduction, Golden Hour
TI/TP -5/4.3 First Aid – (Theory & Practical) Aims and Objective of First Aid.
Half day Hands on Practice.
TI/TP -5/4.4 Fire Fighting – Theory & Demonstration, Types of fire, causes of fire in train
and at station, types of fire extinguisher, upkeep/readiness and use of fire
extinguisher, Hands on Practice.

TI/TP -5/5 INFORMATION TECHNOLOGY

TI/TP -5/5.1 Computerization in Indian Railways
TI/TP -5/5.2 Basic Knowledge of Computers(Word, Excel, Power Point), Means of Social
Media and their uses
TI/TP -5/5.3 Overview of various IT applications on Indian Railways.
TI/TP -5/5.4 Hands on Practice.

TI/TP -5/6 ETHICAL LEADERSHIP & SOFT SKILL

TI/TP -5/6.1 Ethics – Meaning, Role, Need, Value and Importance in public life.
TI/TP -5/6.2 Leadership – Meaning, Role, Need, Value and Importance.
TI/TP -5/6.3 Stress Management - Meaning, Causes, Symptoms, remedies importance in
personal and professional life.
TI/TP -5/6.4 Soft Skills – Meaning, Requirements and its importance in public life.
TI/TP -5/6.5 Yoga, PT, Meditation and Shramdan.
TI/TP -5/6.6 Sports

Training Module of Commercial – 2019 35

 TI/TP -5/7 FIELD TRAINING
TI/TP -5/7.1 Study Tour during the Training Course at ZRTI (2 days)

TI/TP -5/8 EXAMINATION Day Hours

TI/TI/TP -5/8.1 Paper – 1 (Transportation) 1 3
Max Marks: 100 [Obj: 40 Marks; Descriptive: 60 Marks]
Model Room viva test

~~~~ *** ~~~~

Training Module of Commercial – 2019 36

 Training Module for Shunting Master/Jamadar Promotion

Department Transportation
Course No. TP-6
Category Shunting Master/Shunting Jamadar
Stage Promotion through Departmental Examination
Duration 24 Working Days = 154 Hours

Module No. Description Hours Days

TP-6/1 Foundation Course 06 01
TP-6/2 Transportation -1 (Lower Transportation) 48 08
TP-6/3 Transportation – 4 (Other Department) 06 01
TP-6/4 Safety Management 12 02
TP-6/5 Ethical Leadership & Soft Skills 06 01
TP-6/6 Information Technology 30 05
TP-6/7 Field Training (5 Days x 8 Hours) 40 05
TP-6/8 Examination 06 01
TOTAL 154 24

Training Module of Commercial – 2019 37

 TP-6/1 FOUNDATION COURSE
TP-6/1.1 Admission formalities.
TP-6/1.2 History and development of Indian Railways. Organisation of Indian Railways.
Various departments of Railways, their functions, Various organisations
working under Ministry of railways. Future strategies.
TP-6/1.3 Operating department organisation at various level, its functions and
objectives etc. Safety in train operation, CRS and functions.
TP-6/1.4 Establishment, Organisation and functions. Leave & Pass rules, TA& DA rules,
Main provisions of Service Conduct Rules, 1966, HWPR (HOER) and preliminary
idea of D&AR, New pension scheme, RTI.

TP-6/2 TRANSPORTATION -1
TP-6/2.1 General Introduction of Railway and Transportation branch. Introduction of
ZRTI setup, Syllabus, Timing, Examination pattern and future prospects.
TP-6/2.2 Responsibility of railway employee in respect of their duties and Railways
safety.
TP-6/2.3 Brief idea of Important Definitions of G & SR.
TP-6/2.4 Classification of stations, Minimum signals at different classes of stations.
TP-6/2.5 Brief idea of Fixed signals with special reference to Shunt signals, Hand signals,
Fog signals. Points and Trap Indicators, SPI, SLB and BSLB.
TP-6/2.6 Types of points and their working, locking of points at interlocked and non-
interlocked stations, clamping and cotter bolting of point to avoid any
chances of derailment and point bursting.
TP-6/2.7 Train and shunting movement during failure of signal and point, precaution
during thick& foggy weather.
TP-6/2.8 Brief idea of Absolute Block System and Automatic Block System, working of LC
Gate.
TP-6/2.9 Kinds of shunting, shunting rules, precautions during shunting, persons
authorised to supervise shunting & their responsibility.
Issue of shunting order and shunting certificates, shunting speeds, different
shunting stages.
TP-6/2.10 Stabling and Securing of vehicles/Locos on running line and non-running line.
TP-6/2.11 Definition, brief idea of marshalling of different trans, necessity of marshalling.
Attaching of vehicles outside rear brake van, attaching of four wheeled
vehicles in passenger trains, attaching of vehicles containing live stock,
explosive, Dead engine and dangerous goods. Attaching of saloons,
Inspections carriage, through sectional and slip coaches, Planned formation of
trains.
TP-6/2.12 Design, component and working of Marshalling yards.
TP-6/2.13 Brief idea of Wagon Pool. Pooled wagons, NP Wagons, Local loading stock
and departmental stock, wagon census.
TP-6/2.14 Nomenclature of various Coaching and Goods stocks.
TP-6/2.15 Duties of Shunting Master/Jamadar regarding safety of trains and to avoid
detention.
TP-6/2.16 Standard Moving Dimensions, ODC and their movement, Speed of ODC.

Training Module of Commercial – 2019 38

 TP-6/3 TRANSPORTATION - 4
ELECTRICAL
TP-6/3.1 General idea of electrified section, important component and their use,
precaution during shunting on unwired lines, operation of isolator switch, Local
and power block.
MECHANICAL
TP-6/3.2 Brief idea of braking system. Difference between Vacuum brake and Air Brake
system, Advantages of Air Brake System. Working of Single Pipe and Double
Pipe Air Brake System. Continuity test and its importance, Various components
of vacuum brake system and air brake system.
TP-6/3.3 Brake Power Certificate, percentage of brake power required in
Passenger/Mixed/Goods trains, Alarm chain pulling – resetting/isolating,
Causes of Brake Binding and its releasing, Flat tyre and its movement.
TP-6/3.4 Brief idea of new rolling coaching and goods stock including LHB coach,
important under gear component and their use, different types of couplings,
method and precaution of attaching/detaching of vehicle.

TP-6/4 SAFETY MANAGEMENT

TP-6/4.1 Accidents –
 Definition and Classification
 Sounding of Hooters, Movement of Relief trains
 Running of ART, ARME, Hooters, Target Time
 Protection of line, Preservation clues at the site
 Fire on Trains, Hot Axle, Hanging part, Open door, Load shifting
TP-6/4.2 Disaster Management – Introduction, Golden Hour
TP-6/4.3 First Aid – (Theory & Practical) Aims and Objective of First Aid, Respiration,
Fractures, Poisons, Injuries to internal Organs.
Principles of First Aid, Brief description of the structure and functions of the
body. General description of heart and vessels. Circulation of blood. Heart
attack, Blood pressure & CVS. Half Day Hands on Practice.
TP-6/4.4 Fire Fighting – Theory & Demonstration, Types of fire, causes of fire in train and
at station, types of fire extinguisher, upkeep/readiness and use of fire
extinguisher. Hands on Practice.

TP-6/5 ETHICAL LEADERSHIP & SOFT SKILL

TP-6/5.1 Ethics – Meaning, Role, Need, Value and Importance in public life.
TP-6/5.2 Leadership – Meaning, Role, Need, Value and Importance.
TP-6/5.3 Stress Management - Meaning, Causes, Symptoms, remedies importance in
personal and professional life.
TP-6/5.4 Soft Skills – Meaning and Requirements.
TP-6/5.5 Yoga, PT, Meditation and Shramdan.
TP-6/5.6 Sports

TP-6/6 INFORMATION TECHNOLOGY

TP-6/6.1 Computerization in Indian Railways and its advantages
TP-6/6.2 Basic Knowledge of Computers (Word, Excel, Power Point), Means of Social
Media and their uses.
TP-6/6.3 FOIS, RMS,TMS, COIS, NTES etc- an overview

Training Module of Commercial – 2019 39

 TP-6/6 FIELD TRAINING
TP-6/6.1 Field Training for 6 Days

TP-6/7 EXAMINATION Days Hours

TP-6/7.1 Paper – 1 (Transportation) - Max. Marks = 100 1 3

~~~~ *** ~~~~

Training Module of Commercial – 2019 40

 Training Module for Passenger Guard Promotion

Department Transportation
Course No. TP–7
Category Passenger Guard Promotion
Stage Departmental Promotion
Duration 15 Working Days = 90 Hours

Module Description Hours Days

No.
TP–7/1 Transportation - 1 (Lower Transportation) 36 06
TP–7/2 Transportation - 2 (Commercial) 12 02
TP–7/3 Transportation - 4 (Other Department) 12 02
TP–7/4 Safety Management 12 02
TP–7/5 Ethical Leadership & Soft Skill 06 01
TP–7/6 Information Technology 06 01
TP–7/7 Examination 06 01
TOTAL 90 15

Training Module of Commercial – 2019 41

 TP–7/1 TRANSPORTATION - 1
TP–7/1.1 Admission formalities
TP–7/1.2 Role and importance of Guard in Railway Transportation, Important
definitions, Learning Road, Sign-on and Sign-off, 09Hours Rule, Rest at
HQ/out of HQ.
TP–7/1.3 Various types of authorities, their use.
TP–7/1.4 Brief description, Use of signals during train working, Importance of point,
non-interlocking point, its locking and reversal of point on single line and
double line station.
TP–7/1.5 Tail Lamp/Board, Side/Flasher/ Head Light, Working of EMU/DMU/MEMU
trains, speed of trains in different conditions.
TP–7/1.6 Standard time, Adherence to advertise time, setting of watch
TP–7/1.7 Starting of trains, MPS, Booked speed, Minimum running time, normal running
time, recovery time.
TP–7/1.8 Brake-van and SLR equipment
TP–7/1.9 Signal exchanging between LP, Guard and SM, Whistle code, Precaution
during crossing of trains at station, and passing train from adjacent line in
block section.
TP–7/1.10 Stabling and securing of vehicle at station and in siding, Checking safe
condition of train before starting, procedure to start a Passenger train.
TP–7/1.11 Special/VIP train.
TP–7/1.12 Shunting method, stage and responsibility, Block rake of passenger,
Marshalling of Dead Engine, Inspection Carriage, Crane.
TP–7/1.13 Brief idea of different system of working, working of trains in Ghat section.
TP–7/1.14 Reception of train on obstructed line/non-signaled line, Dispatch of train from
non-signaled line or from a line having common starter signal.
TP–7/1.15 Working of trains during following –
Obstruction, Sending of Relief Engine/Train, TSL, Total Interruption of
communication, Train Parting, Abnormal working during Prolonged failure of
Automatic signal, abnormal condition, protection of train, fire in train, Train
overdue, OHE faulty etc.
TP–7/1.16 Duties of Guard in following conditions –
• Gate Stop signal fail
• Automatic Stop signal in on position
• IBS in on position
• Fouling mark jam
• Thick & Foggy weather
• Pushing back of train
• First Stop signal in on position
• Roof Travelling
• Alarm Chain pulling
• Protection of train.
• overshooting of stop board/mark and platform
• cattle run over, run over,
• knocking down,
• murder and serious assault,
• falling down of passenger,
• track defect,
• roof travelling
Training Module of Commercial – 2019 42
 TP–7/1.17 WTT, PTT, Punctuality of trains, factor affecting punctuality of trains, rake link,
crew link, engine link,
TP–7/1.18 Discussion on latest Railway Board/HQ Circulars, JPO, Safety Circulars and
latest Amendment Slips of G&SR, Accident Manual and Operating manual,
Knowledge of recent new technology.
TP–7/1.19 Use of Field Telephone.

TP-7/2 TRANSPORTATION - 2
TP–7/2.1 Kinds of Tickets and Warrants, Guard Certificate,
TP–7/2.2 various types of passenger trains, Classes of Accommodation
TP–7/2.3 Declaration of Private cash
TP–7/2.4 Luggage : Articles not accepted as luggage, Free Articles and Free
Allowance on luggage. Maximum weight and dimensions of packages
allowed to be booked as luggage. Descriptions of Luggage Ticket.
TP–7/2.5 Parcel : PW Bills Packing, Labelling and Marking of Parcels/ Luggage.
Loading/unloading of Parcels/Luggage in Brake van and Parcel van and
their Summary, Conveyance of dogs, other animals and birds in SLR/Brake
van. Transfer of packages from damaged SLR/Brake Van/Parcel van. Leasing
of SLR
TP–7/2.6 Transport of Rly. Cash chest/safe, Cash bags and free service articles.
TP–7/2.7 Various sections of Railway Act-1989. Statutory obligation of Railway towards
public and vice versa. Provision of sections of 123 to 129 of Railway Act.-
1989, Common Carrier liability of Railway for luggage and parcels.
TP–7/2.8 Importance of PW Bill/Luggage Ticket for Guard. Precautions to be observed
while loading and unloading
TP–7/2.9 Action to be taken in case of seal missing, defective locking or defective
seals or when it appears to be tampered with. Checks to be exercised to
detect defective seals or locks. Running train thefts.
TP–7/2.10 Over carriage of parcel, prevention of over carriage and disposal of over
carried parcel,
TP–7/2.11 Rules for travelling in brake-van/SLR,
TP–7/2.12 Passenger Complaint Book.
TP–7/2.13 Discussion on various latest circulars/policies

TP–7/3 TRANSPORTATION - 4
MECHANICAL
TP–7/3.1 Advantage of Air Brake System, Working of double pipe Air Brake System,
Continuity test of Passenger, Brief idea of new rolling stock.
TP–7/3.2 Specific features of new locomotives, hauling capacity, LHB coaches etc.
TP–7/3.3 Primary and Secondary Examination of train, BPC and its validity, Percentage
of brake power required in trains.
TP–7/3.4 Alarm chain pulling – resetting/isolating, causes of brake binding and its
releasing.
TP–7/3.5 Working of train having flat Tyre. Stages of Hot Axle.
ELECTRICAL
TP–7/3.6 Brief idea of OHE and precaution during fault and accident,
Brief idea of latest train lighting system, duties of Guard in respect of train
lighting, ETL Box, DRS Card.

Training Module of Commercial – 2019 43

 TP-7/4 SAFETY MANAGEMENT
TP–7/4.1 Accidents – Definitions, Threshold Value, Classification, Reporting,
Assistance Protocol.
 Consequential, Indicative and other Train accidents
 Sounding of Hooter, Movement of Relief trains
 Chain of command during accident, Running of ART/SPART,
ARME/SPARME, Break down Special, Target Time,
 Protection of line, Preservation of clues at the site
 Various Accident Forms,
 Duties of SM, Guard, LP, Controller and Supervisors of various
department in case of Serious Accidents
 Slack, Rough running reported by LPs / Guards
 Fire on Trains, Hot Axle, Train Parting / Dividing
 Prima-facie cause of accident, Reading and measurement at
accident site by Supervisors and preparation of Joint Note
 Ex-gratia payments
 Causes of accidents and remedial measures, Accident enquiries,
Levels of Enquiry, role of Guard.
TP–7/4.2 Disaster Management – Introduction, Various Organizations, Developments
on DM at National level, Golden Hour, DM Plans – at Divisional & Zonal
levels, Various Telephone Nos. of Authorities to be used for assistance.
Working of trains during disasters (Floods, Cyclones, Earthquakes etc)
TP–7/4.3 Guest lecture - by Divisional Officers / Supervisory Officials and Safety
Counsellors on “Accident Management”
TP–7/4.4 First Aid – (Theory & Practical) Aims and Objective of First Aid, Respiration,
Fractures, Poisons, Injuries to internal Organs.
Principles of First Aid, Brief description of the structure and functions of the
body. General description of heart and vessels. Circulation of blood. Heart
attack, Blood pressure & CVS. Half Day Hands on Practice.
TP–7/4.5 Fire Fighting – Theory & Demonstration, Civil defence.
Types of fire, causes of fire in train and at station, types of fire extinguisher,
upkeep/readiness and use of fire extinguisher. Prevention of fire.
Half Day Hands on Practice.

TP–7/5 ETHICAL LEADERSHIP & SOFT SKILL

TP–7/5.1 Ethics – Meaning, Role, Need, Value and Importance in public life.
TP–7/5.2 Leadership – Meaning, Role, Need, Value and Importance, Team building,
Crowed/Mob Management.
TP–7/5.3 Personality Development - Meaning, Need and Importance. Positive
Attitude Development, Effective communication Skills, Patience, Brain
Storming, Perception. Forgiveness, Case studies/ inspirational videos.
TP–7/5.4 Stress Management - Meaning, Causes, Symptoms, remedies importance in
personal and professional life.
TP–7/5.5 Customer care - Public perception, public relations, courtesy, Customer
service its importance and provision.
TP–7/5.6 Soft Skills – Meaning, Requirements and its importance in public life.
TP–7/5.7 Yoga, PT, Meditation and Shramdan.
TP–7/5.8 Sports

Training Module of Commercial – 2019 44

 TP–7/6 INFORMATION TECHNOLOGY
TP–7/6.1 Computerization in Indian Railways
TP–7/6.2 Basic Knowledge of Computers (Word, Excel, Power Point presentation),
Means of Social Media and their uses
TP–7/6.3 FOIS, RMS,TMS, COA, COIS, ICMS, PAM, NTES, WILD, SIMRAN, SATSANG etc-
an overview
TP–7/6.4 CMS training
TP–7/6.5 Hand on Practice.

TP-7/7 EXAMINATION Day Hours

TP–7/7.1 Paper – 1 1 3
(Transportation and Others)
Max Marks: 100 [Obj: 40 Marks; Descriptive: 60 Marks]

~~~~ *** ~~~~

Training Module of Commercial – 2019 45

 Training Module for Cabin Master- Promotion

Department Transportation
Course No. TP-8
Category Cabin Master/Switch Man
Stage Promotion through Departmental Examination
Duration 36 Working Days = 224 Hours

Module No. Description Hours Days

TP-8/1 Foundation Course 06 01
TP-8/2 Transportation -1 (Lower Transportation) 90 15
TP-8/3 Transportation - 4 (Other Department) 18 03
TP-8/4 Safety Management 18 03
TP-8/5 Information Technology 30 05
TP-8/6 Ethical Leadership & Soft Skills 18 03
TP-8/7 Field Training (4 Days x 8 Hours) 32 04
TP-8/8 Examination 12 02
TOTAL 224 36

Training Module of Commercial – 2019 46

 TP-8/1 FOUNDATION COURSE
TP-8/1.1 Admission formalities.
TP-8/1.2 History and development of Indian Railways. Organisation of Indian Railways.
Various departments of Railways, their functions, Various organisations working
under Ministry of railways. Future strategies.
TP-8/1.3 Operating department organisation at various level, its functions and objectives
etc. Safety in train operation, CRS and functions.
TP-8/1.4 Establishment, Organisation and functions. Leave & Pass rules, TA& DA rules, Main
provisions of Service Conduct Rules, 1966, HWPR(HOER) and preliminary idea of
D&AR, New pension scheme, RTI.
TP-8/1.5 Rajbhasha - responsibility of railway servants in implementing Rajbhasha, Various
Incentives Schemes

TP-8/2 TRANSPORTATION -1
TP-8/2.1 Introduction, G&SR, BWM, AM, OM, WTT, SWR,
Chapter No. 01& 02 of G & SR, Rules applying to Railway Servants
TP-8/2.2 Signals:
 Evolution of Signals
 Fixed Signals in Multiple Aspect Territory
 Distant, Inner Distant, Combination of Distant Signal with Last Stop Signal &
Gate Stop Signal
 Home, Routing Home
 Starter, Inter Starter, Advanced Starter
 Calling-on Signal
 Shunt Signal – Types
 Gate Stop Signal – with & without ‘G’ Marker
 Intermediate Block Stop Signal
 All Hand Signals & their Occasions
 Fog/Detonating Signal, Fog Signalling, Warning Signal & Demo
TP-8/2.3 Isolation & Interlocking
TP-8/2.4 Indicators – Point, Trap, Route & Shunting Permitted Indicator
TP-8/2.5 Boards – Warning Boards (Passenger, Goods, Shunting & Station), Shunting/Block
Section Limit Board, Caution & Termination Indication Boards, Sign-A & B Boards,
etc
TP-8/2.6 Classification of Stations, Minimum Equipment of Signals in Multiple Aspect Area,
Station Section, Block Section-Conditions for granting Line Clear,
Station Diagrams with MAUQ/MACL Signals at Different Classes of Stations
TP-8/2.7 Conditions for taking ‘off’ Signals
TP-8/2.8 Points & setting of Points,
TP-8/2.9 Failure of Points – Use of S&T(NM), S&T(DN), Hands on Training on Crank Handle,
Clamping & padlocking of Points, Use of Through bolt & cotter, etc

Training Module of Commercial – 2019 47

 TP-8/2.10 Signal Failure
 Failure of all Signals-Reception & Departure Stop Signals
 Passing Intermediate Block Stop Signal at ‘ON’
 Passing Gate Stop Signal at “ON”
 Reception on Obstructed/ Non-Running/Non-Signalled Road
 Despatch from a Non- Running / Non-Signalled Road, a line out of group of
lines with Common Starter
TP-8/2.11 Panel, Panel buttons and their use, Lever frame – different levers and their use.
Use of Lever Collar, Slide Pin, Button Cap and Key of SM’s slide, Block Instrument
Key, caution plate, no voltage plate/button collar
 Normal Reception & Despatch
 R&D during Signal Failure, Point Failure, Panel Failure
 Shunt Movements
TP-8/2.12 Working of Trains generally :
 Various Systems of working
 Conditions and precautions for granting line clear and clearing back section
 Important papers, P.No. Sheet, TSR and precautions while using them.
 Working of trains in Thick and foggy weather.
 Procedure for draw ahead of train up to fouling mark when fouling mark is not
clear
 Procedure for draw ahead of train up to last stop signal when train waiting for
line clear
 Engine Whistle codes
 Procedure for put back of signals
 Standard Time
 Speed-Maximum Permissible Speed & Booked Speed
 Time Table (PTT & WTT),Speed over Facing Points
 Engine Pushing, Pushing back in absolute and automatic block system
 Trains without Guard / BV / Guard & BV
 Whistle Codes & Bell Codes
 Working of Material Train & Track Maintenance Machine
TP-8/2.13 Control & Working of Stations :
 General duties
 SWR-Contents, P.Way, Rule Diagram & OHE sectioning diagram-Rules for
working in Electrified Section- Appendix ‘G’
 Shunting – Definition, Types, Control & Supervision of Shunting, Shunting on
Gradients, Shunting Authorities, Shunting Techniques to maintain fluidity in Big
Yards-Coaching/Goods
 measures to prevent accident during shunting movement
 ODC movement, Marshalling
 Securing of Vehicles /Engine, Escaping of Vehicles– Stabling at Station, Train
Stalled in Mid section
 Ghat rules – Slip siding and catch siding

Training Module of Commercial – 2019 48

 TP-8/2.14 Duties of Cabin Master in case of -
 person run over cases, Cattle run over cases
 Obstruction in block section
 Patrolman delayed in block section, Train delayed in block section, Rail
fracture, Loco pilot reporting any abnormal condition in block section, OHE
failure, Traffic, Engineering, Power Block
 Track machine, Passing of train without tail lamp / tail board
 In case of serious accident, Signal passing at danger by Loco Pilot
 Bursting of points, Fire on train
 Breach of block rule, Sabotage and train wrecking
 Threat perception, Working of Tower wagon, Trolley, Motor trolly, lorry.
 Safety equipments, boards, passenger amenities available at station
 Exchanging of hand signals with train crew
 Responsibility of Cabin Master regarding punctuality
 use of crank handle, Overhauling, cable maggering, NI work and precautions,
Cross over testing, crank handle testing, use of cross over
TP-8/2.15 Working of Level Crossings – Types of LC, Classification– Working at Manned Non-
Interlocked LC-Failure of LC, Abnormal working at LC.
TP-8/2.16 Working of Trains in Electrified Sections - Parts of OHE-Power Supply arrangements,
Traction Power Control Organisation - Power Blocks – Kinds – Registers, SCADA
TP-8/2.17 Automatic Block System – S/L & D/L -
 Kinds of Signals
 Salient Features – Sequence of Aspects of Automatic Signals, Establishing
Direction of Traffic, etc
 Passing Signals at ‘On’
 Various Authorities to Proceed
 Abnormal Occasions – Panel Failure, Prolonged failure of Signals, Failure of
Both Signal & Communication, Sending Relief Engine, Single line working on
D/L, Movement against DOT, etc
 Shunting in Automatic Territory
 Competency Certificate
 Modified Semi Automatic Stop Signal Working - Working during foggy weather
and in abnormal situations.
TP-8/2.18 Practice of Forms in Unusual working
TP-8/2.19 Works of Short & Long duration - Protection at site, Engineering Indicators, Cause
ways
TP-8/2.20 Patrolling of lines – Kinds of Patrolling, SM’s responsibilities
TP-8/2.21 Line Block-Requisition, Imposition, Extension, Removal
TP-8/2.22 Introduction to Trolley, Lorry, Motor Trolley, etc – Competency Certificate – Issue &
Renewal, etc
TP-8/2.23 Working of Trolley, Lorry , OHE Ladder Trolley, Cycle Trolley
TP-8/2.24 Working of Motor Trolley,
TP-8/2.25 Caution Order – Preparation, Issue & Circumstances
BLOCK WORKING RULES
TP-8/2.26 System of Working – Definition, Different Systems – Introduction
TP-8/2.27 Order of Precedence of Trains & Control Working
TP-8/2.28 Means of Communication

Training Module of Commercial – 2019 49

 TP-8/2.29 Essentials of Absolute Block System
TP-8/2.30 Documents connected with Block Working – Block Competency Certificate, Train
Signal Register, PN Book
TP-8/2.31 Block Instrument/Track Circuit/Axle Counter & BPAC – UFSBI (single and double line)
Objective of provision
TP-8/2.32 Bell Code Signals-Types, significance, follow up action
TP-8/2.33 Various Authorities to Proceed – S/L & D/L
TP-8/2.34 Block Instruments:
 Single line and Double line
 Parts & Functions
 Precautions before granting/asking Line Clear, before closing the Block
Section, Testing before Taking over charge
 Failure Occasions – Restoration by S&T Officials, SMs themselves, DSTE/ASTE
 Hands on Training – Normal working, Normal Cancellation, Push back
Cancellation & Testing
TP-8/2.35 Total Interruption of Communication (ACF) on Single &Double line.
TP-8/2.36 Temporary Single line working on Double Line (TSL)
TP-8/2.37 Train dividing Train parting
TP-8/2.38 Authority to Proceed without Line Clear-Issue & circumstances,
Sending assisting engine in obstructed Block section
TP-8/2.39 Block Failure – Follow Up Action
TP-8/2.40 Filling up of Operating Forms – Hands on Training
TP-8/2.41 Hand on Practice in Model room
TP-81/2.42 Simulator Training

TP-8/5 TRANSPORTATION -4
TP-8/5.1 S&T:
Specific duties under G&S.R, Specific duties under Block Working Rules
 Relay Room Double Key Lock Register
 Block Instrument Double Key Lock Register
 Signal, Block, Failure & Inspection Register
 S&T (NM), S&T (T/351)
 Failure Advice & Joint Restoration Memo
 Route Release Memo, etc
Panel- Resetting of Route/BPAC,Data Logger-Use in failure restoration &
Maintenance.
TP-8/5.2 Electrical:
Specific duties under G&S.R
Duties of OHE Staff – Co-ordination with other Departments,
Basics about AC Traction, Elementary Knowledge of OHE
Types of Power Block-Precautions & Procedures, Working of Tower Wagon
HE Sectioning Diagram, FP, SSP, SP, Sector, Sub-Sector, Elementary and Neutral
sections, Reporting of abnormalities and action to be taken.
Operation of Isolator Switches, Authorized Persons
Types of Power Block, Precautions & Procedures, Power Block Registers

Training Module of Commercial – 2019 50

 TP-8/5.3 Mechanical (C&W):
Rolling Stock – Features & Specifications how it rolls on Track – Track Bound,
LHB and Hybrid coach,
Examinations - kinds, Things to be observed and Specifications,
Brake System – Working of Air Brake System – Hand Brake in Wagons, GDR. Check,
Resetting of alarm chain apparatus,
Abnormal occasions – Flat Tyre, Brake Binding, Hot Axle, open door etc
Trouble Shooting of LHB coach .

TP-8/6 SAFETY MANAGEMENT

TP-8/6.1 Accidents – Definitions, Classification, Consequential & other Train accidents
 Accident Management- Sounding of Hooter, Movement of Relief trains
 Chain of command during accident, Running of ART/SPART, ARME/SPARME,
Break down Special, Target Time,
 Protection of line, Preservation of clues at the site
 Duties of Cabin Master in case of Serious Accidents
 Slack, Rough running reported by LPs / Guards
 Fire on Trains, Hot Axle, Train Parting / Dividing
TP-8/6.2 Disaster Management – Introduction, Various Organizations, Developments on DM
at National level, Golden Hour, DM Plans – at Divisional &Zonal levels, Various
Telephone Nos. of Authorities to be used in requirement of assistance.
Working of trains during disasters (Floods, Cyclones, Earthquakes etc)
TP-8/6.3 First Aid – (Theory & Practical) Aims and Objective of First Aid, Respiration,
Fractures, Poisons, Injuries to internal Organs.
Principles of First Aid, Brief description of the structure and functions of the body.
General description of heart and vessels. Circulation of blood. Heart attack, Blood
pressure & CVS. Half day for Hands on Practice.
TP-8/6.4 Fire Fighting – Theory & Demonstration, Civil defence.
Types of fire, causes of fire in train and at station, types of fire extinguisher,
upkeep/readiness and use of fire extinguisher. Prevention of fire.
Half day for Hands on Practice.

TP-8/7 ESTABLISHMENT
TP-8/7.1 Brief idea about Leave, Pass, Conduct Rule etc.
TP-8/7.2 HWPR - Duty Roster, Description and classification, statutory provisions, periodical
rest, long-on, short-off, split shift, penalty for violation of HWPR, job analysis.
TP-8/7.3 D& AR – Brief Introduction-Standard Forms, Provision under Discipline and Appeal
Rule 1968.
TP-8/7.4 PNM, JCM, PREM, RTI, SBF, Confidential Report (APAR).

TP-8/8 INFORMATION TECHNOLOGY

TP-8/8.1 Computerization in Indian Railways
TP-8/8.2 Basic Knowledge of Computers, Means of Social Media and their uses
TP-8/8.3 FOIS, RMS,TMS, COIS, ICMS, PAM, CMS, NTES, WILD etc- an overview

Training Module of Commercial – 2019 51

 TP-8/9 ETHICAL LEADERSHIP & SOFT SKILL
TP-8/9.1 Ethics – Meaning, Role, Need, Value and Importance in public life.
TP-8/9.2 Leadership – Meaning, Role, Need, Value and Importance, Team building,
Crowed/Mob Management.
TP-8/9.3 Personality Development - Meaning, Need and Importance. Positive Attitude
Development, Effective communication Skills, Patience, Brain Storming, Perception.
Forgiveness, Case studies/ inspirational videos.
TP-8/9.4 Stress Management - Meaning, Causes, Symptoms, remedies importance in
personal and professional life.
TP-8/9.5 Customer care - Public perception, public relations, courtesy, Customer service its
importance and provision.
TP-8/9.6 Soft Skills – Meaning, Requirements and its importance in public life.
TP-8/9.7 Yoga, PT, Meditation and Shramdan.
TP-8/9.8 Sports

TP-8/10 FIELD TRAINING

TP-8/10.1 Study Tour during the Training Course at ZRTI (4 days)

TP-8/11 EXAMINATION Day Hours

TP-8/11.1 Paper – 1 (Transportation ) Max Marks: 100 1 3
[Obj: 40 Marks; Descriptive: 60 Marks]
TP-8/11.4 Practical Test :(Operation of various Block Instruments, Filling 1 --
up of Operating Forms, Working in Panel Hand Cranking of
Points, Clamping & Padlocking). Max Marks: 100

Training Module of Commercial – 2019 52

 Training Module for
SS/SM/TI/YM/Cabin Master/Switch Man – Refresher

Department Transportation
Course No. TR-1
Station Superintendent/Station Master/ Traffic Inspector/
Category
Yard Master/Movement Inspector/Cabin Master/Switchman
Stage Refresher course
Duration 18 working Days = 108 Hours (Excluding Safety Camp)

Module No. Description Hours Days

TR-1/1 Transportation -1 (Lower Transportation) 36 06

TR-1/2 Transportation -2 (Commercial) 12 02
TR-1/3 Transportation -4 (Other Department) 06 01
TR-1/4 Establishment and Stores 06 01
TR-1/5 Safety Management 12 02
TR-1/6 Information Technology 18 03
TR-1/7 Ethical Leadership & Stress Management 12 02
TR-1/8 Examination 06 01
Total 108 18

Training Module of Commercial – 2019 53

 TR-1/1 TRANSPORTATION - 1
TR-1/1.1 Admission fertilities
TR-1/1.2 Role and importance of Station Master in Railway Transportation, Discussion
on latest Railway Board/HQ Circulars, JPO, Safety Circulars, Discussion on
latest Amendment Slips of G&SR, Accident Manual, Operating manual and
Block Working Manual, Knowledge of recent new technologies, Important
definitions.
TR-1/1.3 Brief idea of signals, placement and their indications. Revised Interlocking
standard.
TR-1/1.4 Action and working of train during failure of point/ signal, procedure and
precaution for Disconnection/ Reconnection of points, signal & other S&T
gear. Procedure of opening Relay Room.
TR-1/1.5 Various operating forms and authorities, cases and precautions for their
issue.
TR-1/1.6 Essential of Absolute and Automatic Block System, Condition for granting
line clear and taking of signals, Announcing and Starting of the train, Lobby
working, Shunting method, stages and responsibilities.
TR-1/1.7 Head light, Marker light, flasher light and their failures, Speed of trains,
engine pushing, precaution of imposing and removal of speed restriction,
preparation of Caution Order, Crane working, Material train working signal
exchange with running staff, Working of Long haul goods train.
Duties of SM in regard to Tail Lamp/Tail Board, Whistle code, Hot
axle/Hanging part in train, running of train without Brake Van/Guard,
Blocking of running line and reversal of points on single and double line,
Fouling mark jam. Pushing back of trains.
TR-1/1.8 Reception of train on obstructed line/non-signaled line, dispatch of train from
non-signaled line or from a line having common starter signal.
TR-1/1.9 Stabling of load, Securing of load, Block Rake of passenger and goods train,
Marshalling of Dead Engine, Inspection carriage, ODC, damage vehicle,
explosive & inflammable wagons.
TR-1/1.10 Use of Bell codes, Normal and Abnormal working on various Block Instrument
whichever is concerning.
TR-1/1.11 Brief idea and duties of Station Master in connection with Station Working
Rules, Traffic Working Order, Working Time Table.
TR-1/1.12 Working of Level Crossing Gate, Types of inspection, periodicity and
importance of Inspection.
TR-1/1.13 Protection of work site, Track Maintenance/working through machines (TTM,
RRV, PQRS, TRT), Trolleys, Motor Trolley, Material Lorry, Rail Dolley etc. Line Block,
Integrated Block (Combined Block), Patrolling of Line.
TR-1/1.14 Power Block, Working of trains during fault in OHE, Working of Tower Wagon.
TR-1/1.15 Crowd & Mob conditions at station, Chain pulling, overshooting of stop mark
and platform, roof travelers, trespasser, run over Engineering Scale Plan(ESP),
Signal & Interlocking Plan(SIP), Detailed Project Report (DPR), etc.
TR-1/1.16 Planning, imposition, execution & precaution.
TR-1/1.17 Working of Panel, Route Relay Interlocking, Solid State Interlocking,
Electronic Interlocking, SSDAC, Data logger, working of trains during Panel
failure – i.e. panel blank-off, Panel Lock, Crank handle operation.
Specification of each with abnormal working & emergency operation.
Training on Simulator,

Training Module of Commercial – 2019 54

 TR-1/2 TRANSPORTATION -2
TR-1/2.1 General rules for passenger and ticketing i.e. Break journey rules and rules for
commencement of journey, Brief idea of UTS cum PRS and its function. Idea
about various types of passenger trains.
TR-1/2.2 General rules for cancellation of tickets and rules of refund in normal and
abnormal conditions.
TR-1/2.3 Registration, Indent and allotment of wagon, Cash Imprest and its use,
Withdrawal from station earning.
TR-1/2.4 YTSK, STBA, JTBS etc., Block Booking, Duplicate Ticket, Ticket left behind,
Backing up of ticket, Complaint and its disposal, brief idea of coach booking.
TR-1/2.5 Important sections of Railway Act
TR-1/2.6 Contract Management, Station Cleanliness Management,
TR-1/2.7 Passenger amenities and category of station.
TR-1/2.8 Rules related to acceptance, booking and delivery of goods, parcel and
luggage. Rebooking & diversion, Demurrage, wharfage and stacking.
TR-1/2.9 Discussion on latest circulars and policies.

TR-1/3 TRANSPORTATION -4
MECHANICAL
TR-1/3.1 Working of single and double pipe Air Brake System, BPC and its validity, GDR,
Percentage of brake power required in trains. LHB coach and its trouble
shooting.
Alarm chain pulling – resetting/isolating, causes of brake binding and its
releasing. Working of train having flat Tyre, Hot Axle.
ELECTRICAL
TR-1/3.2 Brief idea of latest train lighting system and traction supply system (Electric),
Power Block & Traffic Block, precaution during power block/Tfc. Block. Fault in
OHE, Operation of Isolator switch in local power block.
ENGINEERING
TR-1/3.3 Engineering Block, procedure, precaution during train working, Distressing
work, duration of block in various conditions.
TR-1/3.4 Types of Track Machines, difference between them, productivity per hour,
their working and stabling.

TR-1/4 ESTABLISHMENT & STORES

Establishment
TR-1/4.1 Leave, Pass, various allowances, HWPR, Conduct Rule, D&AR.
Briefing about various Laws related to day to day working.
Job analysis, Work Study
Store
TR-1/4.2 Indenting procedure, e-procurement system, T&P, inventory control, returned
stores. Station Imprest, Stock verification & Stock sheet.

Training Module of Commercial – 2019 55

 TR-1/5 SAFETY MANAGEMENT
TR-1/5.1 Accidents – Definitions, Threshold Value, Classification, Reporting, Assistance
Protocol.
Accident case studies, Safety in train operation
 Consequential & other Train accidents
 Indicative Accidents – Class F, G & H
 Accident Management- Sounding of Hooter, Movement of Relief trains
 Chain of command during accident, Running of ART/SPART,
ARME/SPARME, Break down Special, Target Time,
 Protection of line, Preservation of clues at the site
 Various Accident Forms,
 Duties of SM, Guard, LP, Controller and Supervisors of various
department in case of Serious Accidents
 Person falling out / knocked down by Trains – Duties of Guards & SM
 Slack, Rough running reported by LPs / Guards
 Fire on Trains, Hot Axle, Train Parting / Dividing
 Prima-facie cause of accident, Reading and measurement at accident
site by Supervisors and preparation of Joint Note
 Ex-gratia payments
 Causes of accidents and remedial measures
 Accident enquiries, Levels of Enquiry
 Sharing of experiences of Station Masters on the above subject
TR-1/5.2 Disaster Management – Introduction, Various Organizations, Developments
on DM at National level, Golden Hour, DM Plans – at Divisional & Zonal levels,
Various Telephone Nos. of Authorities to be used in requirement of
assistance.
Working of trains during disasters (Floods, Cyclones, Earthquakes etc)
TR-1/5.3 Guest lecture - by Divisional Officers / Supervisory Officials and Safety
Counselors on “Accident Management”
TR-1/5.4 First Aid – (Theory & Practical) Aims and Objective of First Aid, Respiration,
Fractures, Poisons, Injuries to internal Organs.
Principles of First Aid, Brief description of the structure and functions of the
body. General description of heart and vessels. Circulation of blood. Heart
attack, Blood pressure & CVS. Half day for Hands on Practice.
TR-1/5.5 Fire Fighting – Theory & Demonstration, Civil defence.
Types of fire, causes of fire in train and at station, types of fire extinguisher,
upkeep/readiness and use of fire extinguisher. Prevention of fire.
Half day for Hands on Practice.

TR-1/6 INFORMATION TECHNOLOGY

TR-1/6.1 Computerization in Indian Railways
TR-1/6.2 Basic Knowledge of Computers(Word, Excel, Power Point), Means of Social
Media and their uses
TR-1/6.3 FOIS, RMS,TMS, COIS, ICMS, PAM, CMS, NTES, WILD, SIMRAN, SATSANG etc-
an overview
TR-1/6.4 Hand on Practice.

Training Module of Commercial – 2019 56

 TR-1/7 ETHICAL LEADERSHIP & SOFT SKILL
TR-1/7.1 Ethics – Meaning, Role, Need, Value and Importance in public life.
TR-1/7.2 Stress Management - Meaning, Causes, Symptoms, remedies importance in
personal and professional life.
TR-1/7.3 Soft Skills – Meaning, Requirements and its importance in public life.
TR-1/7.4 Yoga, PT, Meditation and Shramdan.
TR-1/7.5 Sports

TR-1/8 EXAMINATION Day Hours

TR-1/8.1 Paper – 1 (Transportation) = Max Marks: 100 1 3
Model Room

~~~~ *** ~~~~

Training Module of Commercial – 2019 57

 Training Module for Guard -Refresher

Department Transportation
Course No. TR- 2
Category Guard
Stage Refresher course
Duration 15 working Days = 90 Hours (Excluding Safety Camp)

Module No. Description Hours Days

TR - 2/1 Transportation -1 (Lower Transportation) 30 05
TR - 2/2 Transportation -2 (Commercial) 06 01
TR - 2/3 Transportation -4 (Other Department) 12 02
TR - 2/4 Safety Managements 12 02
TR - 2/5 Ethical Leadership & Stress Management 06 01
TR-2/6 Information Technology 18 03
TR - 2/7 Examination 06 01
Total 90 15

Training Module of Commercial – 2019 58

 TR - 2/1 TRANSPORTATION -1
TR - 2/1.1 Admission formalities
TR - 2/1.2 Role and importance of Guard in Railway Transportation, Important
definitions, Learning Road, Sign-on and Sign-off, 09 Hours Rule, Rest at
HQ/out of HQ.
TR - 2/1.3 Various types of authorities, their use and Precaution.
TR - 2/1.4 Brief description, Use of signals during train working, Importance of point,
non-interlocking point, its locking and reversal of point on single line and
double line station.
TR - 2/1.5 Tail Lamp/Board, Side/Flasher/ Head Light, Working of EMU/DMU/MEMU
trains, speed of trains in different conditions.
TR - 2/1.6 Signal exchanging between LP, Guard and SM, Whistle code, Precaution
during crossing of trains at station, and passing train from adjacent line in
block section,
TR - 2/1.7 Stabling and securing of vehicle at station and in outlying siding, Checking
safe condition of train before starting, procedure to start a
Passenger/Goods train.
TR - 2/1.8 WTT, punctuality, Working of ODC, material train, python rake, Long Haul
Goods Train, double stack container, special/VIP train.
TR - 2/1.9 Shunting method, stage and responsibility, Block rake of passenger and
goods trains, Marshalling of Dead Engine, Inspection Carriage, Crane,
Damage Vehicle, and Special Stock. Precaution during running of special
type stock.
TR - 2/1.10 Essential and salient features of Absolute, Automatic, One Train and
Following Train system, working of trains in Ghat section.
TR - 2/1.11 Discussion on latest Railway Board/HQ Circulars, JPO, Safety Circulars and
latest Amendment Slips of G&SR, Accident Manual and Operating manual,
Knowledge of recent new technology.
TR - 2/1.12 Reception of train on obstructed line/non-signalled line, Despatch of train
from non-signalled line or from a line having common starter signal.
TR - 2/1.13 Working of trains during failure, Obstruction, Sending of Relief Engine/Train,
TSL, TFC, Train Parting, Abnormal working during Prolonged failure of
Automatic signal, abnormal condition, protection of train, fire in train, Train
overdue, Train parting, OHE faulty etc.
TR - 2/1.14 Running of trains without brake van, chain pulling, overshooting of stop mark
and platform.
TR - 2/1.15 Duties of Guard in following conditions –
• Gate Stop signal fail
• Automatic Stop signal in on position
• IBS in on position
• Fouling mark jam
• Thick & Foggy weather
• Pushing back of train
• First Stop signal in on position
• Roof Travelling, Over crowding
• Alarm Chain pulling
• Protection of train.
• Track defects

Training Module of Commercial – 2019 59

 TR - 2/2 TRANSPORTATION - 2
TR - 2/2.1 Halt Booking, Issue of Guard's Certificate, Break journey and
commencement of journey rule, Rules for booking of luggage and parcel,
PLM, Sealing, Riveting and locking.
TR - 2/2.2 Important sections of Railway Act 1989 (58, 59 to 67, 123 to 129, 141, 144,
156, 167), Carriage of dangerous/explosive, carriage of animal in brake
van, working of TC Safe.
TR - 2/2.3 Duties of Guard in case of running train theft, damage & broken seal.

TR-2/3 TRANSPORTATION - 4
MECHANICAL
TR-2/3.1 Working of single and double pipe Air Brake System, Continuity test of
Passenger/Goods train, Brief idea of new rolling stock.
TR-2/3.2 Specific features of new locomotives, hauling capacity, LHB coaches, new
wagons etc.
TR-2/3.3 Primary and Secondary Examination of train, BPC and its validity, GDR,
Percentage of brake power required in trains.
TR-2/3.4 Alarm chain pulling – resetting/isolating, causes of brake binding and its
releasing.
TR-2/3.5 Working of train having flat Tyre & Hot Axle.
ELECTRICAL
TR-2/3.6 Brief idea of OHE and precaution during fault and accident,
Brief idea of latest train lighting system, duties of Guard in respect of train
lighting, ETL Box.
TR-2/3.7 Use of Field Telephone.

TR-2/4 SAFETY MANAGEMENT

TR-2/4.1 Accidents – Definitions, Threshold Value, Classification, Reporting, Assistance
Protocol.
 Accident case studies, Safety in train operation
 Consequential & other Train accidents
 Indicative Accidents – Class F, G & H
 Sounding of Hooter, Movement of Relief trains
 Chain of command during accident, Running of ART/SPART,
ARME/SPARME, Break down Special, Target Time,
 Protection of line, Preservation of clues at the site
 Various Accident Forms,
 Duties of SM, Guard, LP, Controller and Supervisors of various
department in case of Serious Accidents
 Person falling out / knocked down by Trains – Duties of Guards & SM
 Slack, Rough running reported by LPs / Guards
 Fire on Trains, Hot Axle, Train Parting / Dividing
 Prima-facie cause of accident, Reading and measurement at accident
site by Supervisors and preparation of Joint Note
 Ex-gratia payments
 Causes of accidents and remedial measures
 Accident enquiries, Levels of Enquiry
 Sharing of personal experiences

Training Module of Commercial – 2019 60

 TR-2/4.2 Disaster Management – Introduction, Various Organizations, Developments
on DM at National level, Golden Hour, DM Plans – at Divisional & Zonal levels,
Various Telephone Nos. of Authorities to be used in requirement of
assistance.
Working of trains during disasters (Floods, Cyclones, Earthquakes etc)
TR-2/4.3 Guest lecture - by Divisional Officers / Supervisory Officials and Safety
Counsellors on “Accident Management”
TR-2/4.4 First Aid – (Theory & Practical) Aims and Objective of First Aid, Respiration,
Fractures, Poisons, Injuries to internal Organs.
Principles of First Aid, Brief description of the structure and functions of the
body. General description of heart and vessels. Circulation of blood. Heart
attack, Blood pressure & CVS. Half Day Hands on Practice.
TR-2/4.5 Fire Fighting – Theory & Demonstration, Civil defence.
Types of fire, causes of fire in train and at station, types of fire extinguisher,
upkeep/readiness and use of fire extinguisher. Prevention of fire.
Half Day Hands on Practice.

TR-2/5 ETHICAL LEADEDRSHIP & SOFT SKILL

TR-2/5.1 Ethics – Meaning, Role, Need, Value and Importance in public life.
Crowed/Mob Management.
TR-2/5.2 Stress Management - Meaning, Causes, Symptoms, remedies importance in
personal and professional life.
TR-2/5.3 Customer care - Public perception, public relations, courtesy, Customer
service its importance and provision.
TR-2/5.4 Soft Skills – Meaning, Requirements and its importance in public life.
TR-2/5.5 Yoga, PT, Meditation and Shramdan.
TR-2/5.6 Sports

TI/TP-2/6 INFORMATION TECHNOLOGY

TI/TP-2/6.1 Computerization in Indian Railways
TI/TP-2/6.2 Basic Knowledge of Computers (Word, Excel, Power Point presentation),
Means of Social Media and their uses
TI/TP-2/6.3 FOIS, RMS,TMS, COA, COIS, ICMS, PAM, NTES, WILD, SIMRAN, SATSANG etc-
an overview
TI/TP-2/6.4 CMS training
TI/TP-2/6.5 Hand on Practice.

TR-2/7 EXAMINATION Day Hours

TR-2/7.1 Paper – 1 (Transportation) = Max Marks: 100 1 3
Model Room

~~~~ *** ~~~~

Training Module of Commercial – 2019 61

 Training Module for
Train Controller Refresher

Department Transportation
Course No. TR-3
Category Train Controller
Stage Refresher
Duration 10 Working Days = 60 Hours (Excluding Safety Camp)

Module No. Description Hours Days

TR-3/1 Transportation -1 (Lower Transportation) 24 04
TR-3/2 Transportation -2 (Commercial) 06 01
TR-3/3 Transportation -3 (Higher Transportation) 06 01
TR-3/4 Safety Management 06 01
TR-3/5 Information Technology 06 01
TR-3/6 Ethical Leadership & Soft Skill 06 01
TR-3/7 Examination 06 01
Total 60 10

Training Module of Commercial – 2019 62

 TR-3/1 TRANSPORTATION -1
TR-3/1.1 Role and importance of Train Controller in Railway Transportation, Important
definitions, brief idea of signals, placement and their indications. Revised
Interlocking standard
TR-3/1.2 Various operating forms, authorities and their uses.
TR-3/1.3 Essentials of system of working ( Absolute Block System, Automatic Block
System & One Train only system), Condition for granting line clear and taking
of signals, Starting of the train, Simultaneous Reception of Trains.
TR-3/1.4 Shunting method, stages and responsibilities on Absolute Block System, Shunting
in Automatic section.
TR-3/1.5 Head light, Marker light, flasher light and their failures, Speed of trains,
engine pushing, Types of Speed Restrictions, imposing and removal of speed
restriction, exchanging of signal by staff during train working, Whistle code.
TR-3/1.6 General Train working, with special attention on ODC, Crane working,
Material train working, Long haul goods train, Container train, Special/VIP
train, EMU/DMU/MEMU, Lobby working.
TR-3/1.7 Working of trains during abnormal conditions i.e. TFC, TSL, Train parting,
delayed train, engine failure etc.
TR-3/1.8 Hot axle/Hanging part in train, running of train without TL/TB or without Brake
Van/Guard, reversal of points on single and double line, Infringement of
Fouling mark.
TR-3/1.9 Stabling of load on running line, Securing of load, Block rake of passenger
and goods trains, marshalling of special stock, Dead Engine, Inspection
carriage, Attaching of vehicles outside brake van.
TR-3/1.10 Duties of Train Controller and brief idea about master chart, punctuality,
Station Working Rules, Traffic Working Order, Working Time Table. Load Table,
Wagon Turn Round, Section Capacity, Through put, Time Tabling, General
precedence order of trains, Engineering Scale Plan, Signal Interlocking Plan,
Detailed Project Report.
TR-3/1.11 Types and working of Level Crossing Gate.
TR-3/1.12 Track Maintenance/working through machines (TM, PQRS, TRT, RRV),
Patrolling of Line, Trolleys, Motor Trolley, Material Lorry, Rail Dolley,
Engineering Line Block, Integrated Block.
TR-3/1.13 Discussion on latest Railway Board/HQ Circulars, JPO, Safety Circulars,
Discussion on latest Amendment Slips of G&SR, Accident Manual, Operating
manual and Block Working Manual, Knowledge of recent new technologies.

Training Module of Commercial – 2019 63

 TR-3/2 TRANSPORTATION - 2
TR-3/2.1 Registration, Indent and allotment of wagon, WRF, Priority schedule. Freight
Incentive scheme.
Weightment and Punitive charges, Free time for loading/unloading,
Demurrage & Wharfage, stacking of goods.
TR-3/2.2 Rules regarding rebooking and diversion of traffic, short off destination,
change of commodity and change of destination.

TR-3/3 TRANSPORTATION - 3
MECHANICAL
TR-3/3.1 Braking system on Indian Railways, Working of single and double pipe Air
Brake System, Primary and Secondary Maintenance, various kinds of BPC and
its validity, GDR, Percentage of brake power required in trains.
TR-3/3.2 Symptoms of Hot axle, Alarm chain pulling – resetting/isolating, causes of
brake binding and its releasing. Working of train having flat Tyre.
ELECTRICAL
TR-3/3.3 Brief idea of latest train lighting system and traction supply system (Electric),
Power Block & Traffic Block.
TR-3/3.4 OHE Failure and action to be taken by Train Controller, precautions during
abnormal working in Electrified section. Permit to work in OHE.
ENGINEERING
TR-3/3.5 Engineering Block, procedure, precaution during train working, Distressing
work, duration of block in various conditions.
TR-3/3.6 Types of Track Machine, difference between them, productivity per hour,
their working and stabling.

TR- 3/4 Safety Management

TR-3/4.1 Accident -
Various important definition, classification of accident, Running of
ART/ARME, Target time of ART/ARME, Hooters and Mock Drill, reporting of
accidents.
Duties of Train Controller and CTNLs at the time of accident, causes and
remedy of major accidents.
TR-3/4.2 Disaster Management – Introduction, Various Organizations, Developments
on DM at National level, Golden Hour, DM Plans – at Divisional & Zonal levels,
Various Telephone Nos. of Authorities to be used in requirement of
assistance.
Working of trains during disasters (Floods, Cyclones, Earthquakes etc)
TR-3/4.3 Fire Fighting – Theory & Demonstration, Civil defence.
Types of fire, causes of fire in train and at station, types of fire extinguisher,
upkeep/readiness and use of fire extinguisher. Prevention of fire.
Half day for Hands on Practice.

Training Module of Commercial – 2019 64

 TR-3/5 INFORMATION TECHNOLOGY IN TRAIN OPERATION
TR-3/5.1 Fundamental of FOIS, ICMS,CMS, RMS, TMS, WILD (wheel impact load
detector), SIMRAN (software impact rail network), SATSANG (software
aided train scheduling) and advantage.
TR-3/5.2 Applications of COA, use and reports generated through COA and ICMS,
FOIS-COA integration.

TI/TP-3/6 ETHICAL LEADERSHIP & SOFT SKILL

TI/TP-3/6.1 Ethics – Meaning, Role, Need, Value and Importance in public life.
TI/TP-3/6.2 Leadership – Meaning, Role, Need, Value and Importance, Team building,
Crowed/Mob Management.
TI/TP-3/6.3 Personality Development - Meaning, Need and Importance. Positive
Attitude Development, Effective communication Skills, Patience, Brain
Storming, Perception. Forgiveness, Case studies/ inspirational videos.
TI/TP-3/6.4 Stress Management - Meaning, Causes, Symptoms, remedies importance in
personal and professional life.
TI/TP-3/6.6 Soft Skills – Meaning, Requirements and its importance in public life.
TI/TP-3/6.7 Yoga & Meditation

TR-2/7 EXAMINATION Day Hours

TR-2/7.1 Paper – 1 (Transportation) = Max Marks: 100 1 3
Model Room

~~~~ *** ~~~~

Training Module of Commercial – 2019 65

 Training Module for Trains Clerk Refresher

Department Transportation
Course No. TR-4
Category Trains clerk
Stage Refresher course
Duration 09 working Days = 54 Hours

Module No. Description Hours Days

TR-4/1 Transportation -1 (Lower Transportation) 18 03

TR-4/2 Transportation -4 (Other Department) 06 01

TR-4/3 Safety Management 06 01

TR-4/4 Ethical Leadership & Soft Skill 06 01

TR-4/5 Information Technology 12 02

TR-4/6 Examination (One Day) 06 01

Total 54 09

Training Module of Commercial – 2019 66

 TR-4/1 TRANSPORTATION -1
TR-4/1.1 Admission formality, General Introduction of Railway and Transportation
branch. Introduction of ZRTI setup, Syllabus, Timing, Examination pattern
and future prospects.
TR-4/1.2 Briefing about stations, signal, normal train working.
TR-4/1.3 Uneven / Over loading. Load on open trucks. Use of ropes and tarpaulins.
TR-4/1.4 Definition and Type Hot axle wagon noticed on train Fire in train, Hanging
under gear parts, Load shifting.
TR-4/1.5 Types of Coaching and goods stock, description of coach no. and new
wagon number system, Dimensions and various marks painted on the
stock. Axle load, bearing capacity and overloading of wagons, New type
of Goods and Coaching stock.
TR-4/1.6 Classification of trains, Block Rakes, Marshalling of Mail/Exp./Pass. Trains,
Marshalling of Goods trains, Attaching of wagons containing explosives
and dangerous or with inflammable-Goods.
Formation of standard Block rakes, Loaded or empty tank wagons, horse
boxes, Vehicles containing trucks or motor vans loaded with cars,
Attaching of wagons outside rear brake van. Attaching of dead loco to
trains. Attaching of four-wheeled or goods stock on Passenger/ Mixed
trains and Inspection carriage.
TR-4/1.7 Standard moving dimensions, Movement of ODC/ISMD consignment.
TR-4/1.8 Brief idea of various statistics Various Yard statistics to be maintained,
Various returns prepared in yard.
TR-4/1.9 Detailed procedure of taking periodical census of goods and coaching
stock.
TR-4/1.10 Importance of Vehicle Guidance, Preparation of VG through FOIS/ICMS.
TR-4/1.11 Importance of feeding coaching stock in ICMS.
TR-4/1.12 Collection and reporting of daily stock reports.

TR-4/2 TRANSPORTATION - 4
TR-4/2.1 Brake system and Advantage of Air Brake
Brief idea of braking system. Various Parts and their function. Advantages
of Air Brake System.
TR-4/2.2 Examination of trains - Intensive Examination - Primary and secondary
maintenance, working of stabled load, Brake power certificate, Safe to
run certificate, GDR
TR-4/2.3 Placement and removal memos of coaching & goods trains.

TR-4/3 SAFETY MANAGEMENT

TR-4/3.1 Accident –
 Sounding of Hooter, Movement of Relief trains
 Running of ART/SPART, ARME/SPARME, Break down Special, Target
Time,
 Causes of accidents
 Chronological Register (Log Book)
TR-4/3.2 Disaster Management – Introduction, Various Organizations,
Developments on DM at National level, Golden Hour, DM Plans – at
Divisional & Zonal levels, Various Telephone Nos. of Authorities to be used
in requirement of assistance.

Training Module of Commercial – 2019 67

 TR-4/3.3 Fire Fighting – Types of fire, causes of fire in train and at station, types of
fire extinguisher, upkeep/readiness and use of fire extinguisher.
Prevention of fire.
Hands on Practice.

TR-4/4 ETHICAL LEADERSHIP & SOFT SKILL

TR-4/4.1 Ethics – Meaning, Role, Need, Value and Importance in public life.
TR-4/4.2 Personality Development - Meaning, Need and Importance. Positive
Attitude Development, Effective communication Skills, Patience.
TR-4/4.3 Soft Skills – Meaning, Requirements and its importance in public life.
TR-4/4.4 Yoga and Meditation

TR-4/5 INFORMATION TECHNOLOGY

TR-4/5.1 Fundamental - FOIS (RMS) fundamentals, organization, activities & its
merits.
TR-4/5.2 ICMS and its different reports, (COIS, PAM & CMM).
TR-4/5.3 Different Queries on RMS/CMS system and on FOIS web site, FOIS net,
Rail net and Internet.
TR-4/5.4 Feeding and Maintenance of various statistics.

TR-4/6 EXAMINATION Day Hours

TR-4/6.1 Paper – 1 (Transportation) = Max Marks: 100 1 3

~~~~ *** ~~~~

Training Module of Commercial – 2019 68

 Training Module for
Cabin Man/Points Man/Lever Man/Gate Man Refresher

Department Transportation
Course No. TR-5
Category Cabin Man/Points Man/Lever Man/ Gate Man
Stage Refresher
Duration 09 Working Days = 54 Hours (Excluding Safety Camp)

Module No. Description Hours Days

TR-5/1 Transportation -1 (Lower Transportation) 24 04
TR-5/2 Transportation -4 (Other Department) 06 01
TR-5/3 Safety Management 12 02
TR-5/4 Ethical Leadership & Soft Skill 06 01
TR-5/5 Examination 06 01
Total 54 09

Training Module of Commercial – 2019 69

 TR-5/1 TRANSPORTATION - 1
TR-5/1.1 Role and importance in Railway Transportation. Brief idea of Important
definitions.
TR-5/1.2 Brief idea of various signals, detonating signal and its use, points in
station/yard, permanent locked point, Non-interlocked points, clamping of
points,
TR-5/1.3 Colours of lever, working of single wire & double wire cabin, use of non-
interlocked crank handle, clutch resetting lever, Stop collar, Electric Signal
Repeater, Detector, compensator.
TR-5/1.4 Use of hand signals, SLB & BSLB, Point, Trap and Shunting Permitted Indicator.
TR-5/1.5 Working of trains during failure of signal, point, track circuit, axle counter,
block instrument etc., Disconnection & Reconnection of S&T gear,
precaution during disconnection, issue of cabin basement key.
TR-5/1.6 Essential of Absolute block system, condition for granting line clear and
taking off signals at 'B' class station. Special attention on SWR, VTO and
precaution during Foggy weather, shunting at station.
TR-5/1.7 Types and standards of interlocking, key transmitter, slotting, means of
isolation. Catch & Slip siding.
TR-5/1.8 Procedure of reception and despatch of trains at single line and double line
station, announcing of train, bell code, clearance of fouling mark, reversal of
point.
TR-5/1.9 Reception of train on obstructed/Non-signalled line and despatch of trains
from non-signalled line or line provided with common starter signal.
TR-5/1.10 Engine whistle code, Watching of train, exchange of signal with train staff,
running of train without brake van, stabling and Securing of vehicle, working
of material train, material lorry and motor trolley.
TR-5/1.11 Action to be taken during abnormal conditions i.e. Fire in train, train parting,
train divide, run away, train overdue, abnormal condition reported on track,
hot axle, hanging part, material falling, train passing without Tail Lamp/Tail
Board, TSL, despatching of relief train in obstructed block section.
TR-5/1.12 LC Gate working - normal and abnormal,

TR-5/2 TRANSPORTATION - 4
TR-5/2.1 Brake System
Difference between Vacuum Brake and Air Brake System, Advantage of Air-
Brake system. Single and Twin pipe Air Brake system, releasing of brake.
TR-5/2.2 Abnormal working
Alarm Chain pulling, resetting and isolating, Brake Binding, Hot Axle/hanging
parts and Flat Tyre.

TR-5/3 SAFETY MANAGEMENT

TR-5/3.1 Accident -
Common causes of yard accidents, their remedial measures and duties as a
Railwaymen at the time of accident, Hooters, ART, ARME and their turning
out time.
Disaster Management - Case studies.
TR-5/3.2 First Aid -
Principles of First Aid, Brief description of the structure and functions of the
body.
Half day Hands on Practice.

Training Module of Commercial – 2019 70

 TR-5/3.3 Fire Fighting -
Types of fire, causes of fire in train and at station, types of fire extinguisher,
upkeep/readiness and use of fire extinguisher. Prevention of fire.
Half day Hands on Practice.

TR-5/4 ETHICAL LEADERSHIP & SOFT SKILL

TR-5/4.1 Ethics – Meaning, Role, Need, Value and Importance in public life.
TR-5/4.2 Leadership – Meaning, Role, Need, Value and Importance, Team building,
TR-5/4.3 Personality Development - Meaning, Need and Importance. Positive Attitude
Development, Effective communication Skills, Patience.
TR-5/4.4 Stress Management - Meaning, Causes, Symptoms, remedies importance in
personal and professional life.
TR-5/4.5 Soft Skills – Meaning, Requirements and its importance in public life.
TR-5/4.6 Yoga, PT, Meditation and Shramdan.
TR-5/4.7 Sports

TR-5/5 EXAMINATION Day Hours

TR-5/5.1 Paper – 1 (Transportation) = Max Marks: 100 1 3
Model Room

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Training Module of Commercial – 2019 71

 Training Module for Shunting Master/Jamadar –Refresher

Department Transportation
Course No. TR- 6
Category Shunting Master/Jamadar
Stage Refresher course
Duration 09 Working Days = 54 Hours (Excluding Safety Camp)

Module No. Description Hours Days

TR- 6/1 Transportation -1 (Lower Transportation) 24 04
TR- 6/2 Transportation -4 (Other Department) 06 01
TR- 6/3 Safety Management 12 02
TR- 6/4 Ethical Leadership & Soft Skill 06 01
TR- 6/5 Examination 06 01
Total 54 9

Training Module of Commercial – 2019 72

 TR – 6/1 TRANSPORTATION -1
TR -6/1.1 Admission formalities, General Introduction of Railway and Transportation
branch. Introduction of ZRTI setup, Syllabus, Timing, Examination pattern
and future prospects.
TR -6/1.2 Brief idea of Important Definitions and correction slips.
TR -6/1.3 Brief idea of station, yard and various signals with special reference to Shunt
signals, Hand signals, Fog signals. Points and Trap Indicators, SPI, SLB and BSLB.
Types of points and their working, locking of points at interlocked and non-
interlocked stations, clamping and cotter bolting of point to avoid any
chances of derailment and point bursting.
TR -6/1.4 Train and shunting movement during failure of signal and point, precaution
during thick& foggy weather.
TR -6/1.5 Kinds of shunting, shunting rules, precautions during shunting, persons
authorized to supervise shunting & their responsibility. Issue of shunting order
and shunting certificates, shunting speeds, different shunting stages, Securing
of vehicles in running line and non-running line.
TR -6/1.6 Brief idea of various system of working i.e. Absolute Block System and
Automatic Block System, working of LC Gate.
TR -6/1.7 Definition, brief idea of marshalling of different trains, necessity of marshalling.
Attaching of vehicles outside rear brake van, attaching of vehicles
containing live stock, explosive, Dead engine and dangerous goods.
Attaching of saloons, Inspections carriage, through sectional and slip coaches,
Planned formation of trains.
TR -6/1.8 Specification of new rolling stock, Nomenclature of coaches and wagons,
various marks on Coaching and Goods stock.
TR -6/1.9 Standard Moving Dimensions, ODC and their movement, Speed of ODC.

TR – 6/2 TRANSPORTATION -4
TR- 6/2.1 Brake system and Advantage of Air Brake
Brief idea of braking system. Difference between Vacuum brake and Air
Brake system, Advantages of Air Brake System. Working of Single Pipe and
Double Pipe Air Brake System. Continuity test and its importance, Various
components of vacuum brake system and air brake system.
TR- 6/2.2 Examination of trains, Brake Power Certificate, percentage of brake power
required in Passenger/Mixed/Goods trains,
Alarm chain pulling – resetting/isolating, Causes of Brake Binding and its
releasing, Flat tyre and follow up action.
TR- 6/2.3 Couplings and its components,
Brief idea of new rolling coaching and goods stock including LHB coach,
important under gear component and their use, different types of
couplings, method and precaution of attaching/detaching of vehicle.

Training Module of Commercial – 2019 73

 TR – 6/3 SAFETY MANAGEMENT
TR-6/3.1 Accident -
Various important definition, classification of accident, Running of
ART/ARME, Hooters, Target time of ART/ARME, Ex-gratia payment.
Duties of Shunting Jamadar/Shunting Master when serious accident takes
place. Common causes of yard accident and their remedial measures.
Disaster Management – Brief discussion on train accident.
TR-6/3.2 First Aid – (Theory & Practical) Aims and Objective of First Aid, Respiration,
Fractures, Poisons, Injuries to internal Organs.
Principles of First Aid, Brief description of the structure and functions of the
body. General description of heart and vessels. Circulation of blood. Heart
attack, Blood pressure & CVS. Half Day Hands on Practice.
TR- 6/3.3 Fire Fighting -
Types of fire, causes of fire in train and at station, types of fire extinguisher,
upkeep/readiness and use of fire extinguisher. Prevention of fire.
Half day Hands on practice.

TR-6/4 ETHICAL LEADERSHIP & SOFT SKILL

TR-6/4.1 Ethics – Meaning, Role, Need, Value and Importance in public life.
TR-6/4.2 Leadership – Meaning, Role, Need, Value and Importance.
TR-6/4.3 Soft Skills – Meaning and Requirements.
TR-6/4.4 Yoga, PT, Meditation and Shramdan.
TR-6/4.5 Sports

TP-6/5 EXAMINATION Days Hours

TP-6/5.1 Paper – 1 (Transportation) - Max. Marks = 100 1 3
Model Room

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Training Module of Commercial – 2019 74

 Training Module for Track Machine Supervisor/Operator

Department Engineering
Course No. SI/SP-1
Category Track Machine Supervisors /Operator Initial and Promotion
Stage Induction through RRB / Promotion through Departmental
Examination
Duration 18 Working Days = 108 Hours

Module Days
Description Hours
No.
SI/SP-1/1 Foundation course 06 01

SI/SP-1/2 Transportation -1 (Lower Transportation) 48 08

SI/SP-1/3 Safety Management 18 03
SI/SP-1/4 Information technology 18 03

SI/SP-1/5 Ethical Leadership & Soft Skill 12 02

SI/SP-1/6 Examination 06 01
TOTAL 108 18

Training Module of Commercial – 2019 75

 SI/SP-1/1 FOUNDATION COURSE
SI/SP-1/1.1 Admission formalities.
SI/SP-1/1.2 History and development of Indian Railways. Organization of Indian Railways.
Various organisations working under Ministry of railways. Future strategies.
SI/SP-1/1.3 Organization & functions of all departments, Functions of Operating
department and Safety departments at various levels, CRS organization and
functions & objectives etc.

SI/SP-1/2 TRANSPORTATION -1
SI/SP-1/2.1 General Introduction of Railway and Transportation branch. Introduction of
ZRTI setup, Syllabus, Timing, Examination pattern and future prospects.
SI/SP-1/2.2 Responsibility of railway employee in respect of their duties and safety.
SI/SP-1/2.3 Object of framing General and Subsidiary Rules, SWR & their necessity.
General idea of WTT, Supply of Rules books, circulars to railway servants.
SI/SP-1/2.4 Important Definitions of G & SR Chapter No.1, Classification of stations.
SI/SP-1/2.5 Conduct of railway servants while performing duty. (Chapter no. 2 of G&SR)
SI/SP-1/2.6 Different classes of stations and their working. Station layouts, Station limits,
Station section Block section limits etc.
SI/SP-1/2.7 Type of Signals (Fixed, Hand, Detonating & Warning flashing light), their
importance, aspect and indications. Signals in Automatic Block Systems, their
aspect & indications, various Boards, Indicators. Points, their functions and
relations with the signals, Whistle code,
Failure of points and signals – reception and dispatch of trains.
SI/SP-1/2.8 Warning Boards (Passenger, Goods, Shunting & Station), Shunting Limit Board,
Block Section Limit Board, STOP Board, Caution & Termination Boards, etc.
SI/SP-1/2.9 Reception and Dispatch of Track Machine, reception and dispatch of trains
on obstructed lines, non-signaled/non-running line etc.
SI/SP-1/2.10 Track Machines, general rules applicable, essential equipments, manning,
competency certificate, Working of Track Machines at Station & in Block
section, Break-down of Track Machine.
SI/SP-1/2.11 Knowledge and use of various Operating Forms
SI/SP-1/2.12 Definition, Principles and standards of Interlocking, Modes of locking and
securing of points, Definition and Type of Isolation. Use of inter locking and
Isolation in train operation & during Shunting.
SI/SP-1/2.13 Essentials of Absolute Block System, Automatic Block System and other
system of workings as applicable, Means of communication.
SI/SP-1/2.14 Issuing of Caution order and responsibility of TTM/TW /Track machine
operator regarding Caution Order, speed restrictions.
SI/SP-1/2.15 SWR, Working Time Table, Head Light, Marker Light, Flasher Light, Blinker Light,
Means of Communication.
SI/SP-1/2.16 Shunting and Stabling of Track Machine - Responsibility of Track Machine
operator
SI/SP-1/2.17 Line block, Protection of Engineering works & Indicators.
SI/SP-1/2.18 Precautions in case of –
• Track Machine unable to proceed for any reason between stations,
• Hot Axle / hot roller bearing or damaged vehicle in Train,
• Noticed any abnormality in train, track and other installations which may
cause danger to train operation,
• Flooding of track
SI/SP-1/2.19 Use of PCP/ECP Box
Training Module of Commercial – 2019 76
 SI/SP-1/3 SAFETY MANAGEMENT
SI/SP-1/3.1 Accidents –
 Various Definitions, Classification,
 Safety in train operation
 Consequential & other Train accidents
 Indicative Accidents – Class F, G & H
 Accident Management- Sounding of Siren, Movement of Relief trains
 Running of ART, ARME, Hooters, Target Time and Ex-gratia payments
 Protection of line, Preservation clues at the site
 Fire on Trains, Hot Axle, Train Parting / Dividing
 Duties of Track Machine operators in case of accidents or obstruction
SI/SP-1/3.2 Disaster Management – Introduction, Golden Hour
SI/SP-1/3.3 First Aid – (Theory & Practical) Aims and Objective of First Aid.
Half Day Hands on Practice.
SI/SP-1/3.4 Fire Fighting – Theory & Demonstration, Types of fire, causes of fire in train and
at station, types of fire extinguisher, upkeep/readiness and use of fire
extinguisher. Hands on Practice.

SI/SP-1/4 INFORMATION TECHNOLOGY

SI/SP-1/4.1 Computerization in Indian Railways
SI/SP-1/4.2 Basic Knowledge of Computers(Word, Excel, Power Point), Means of Social
Media and their uses
SI/SP-1/4.3 FOIS, RMS,TMS, COIS, ICMS, PAM, CMS, NTES etc- an overview
SI/SP-1/4.4 Hands on Practice.

SI/SP-1/5 ETHICAL LEADERSHIP & SOFT SKILL

SI/SP-1/5.1 Ethics – Meaning, Role, Need, Value and Importance in public life.
SI/SP-1/5.2 Leadership – Meaning, Role, Need, Value and Importance, Team building,
Crowed/Mob Management.
SI/SP-1/5.3 Personality Development - Meaning, Need and Importance. Positive Attitude
Development, Effective communication Skills, Patience.
SI/SP-1/5.4 Stress Management - Meaning, Causes, Symptoms, remedies importance in
personal and professional life.
SI/SP-1/5.6 Soft Skills – Meaning, Requirements and its importance in public life.
SI/SP-1/5.7 Yoga, PT, Meditation and Shramdan.
SI/SP-1/5.8 Sports

SI/SP-1/6 EXAMINATION Days Hours

SI/SP-1/6.1 Paper – 1 (Transportation) – Marks = 100 1 3

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Training Module of Commercial – 2019 77

 Training Module for Track Machine Supervisor / Operator Refresher

Department Engineering
Course No. SR-1
Category Track Machine Supervisor / Operator
Stage Refresher course
Duration 09 Working Days = 54 Hours (Excluding Safety Camp)

Module No. Description Hours Days

SR-1/1 Transportation -1 (Lower Transportation) 30 05
SR-1/2 Safety Management 12 02
SR-1/3 Ethical Leadership & Soft Skill 06 01
SR-1/4 Examination 06 01
Total 54 09

Training Module of Commercial – 2019 78

 SR-1/1 TRANSPORTATION - 1
SR-1/1.1 Admission formalities, General Introduction of Railway and
Transportation branch. Introduction of ZRTI setup, Syllabus,
Timing, Examination pattern and future prospects.
SR-1/1.2 Briefing about important definition, amendment slips.
SR-1/1.3 Different classes of stations and signals.
SR-1/1.4 Type of Signals (Fixed, Hand, Detonating & Warning flashing
light), their importance, aspect and indications. Signals in
Automatic Block Systems, their aspect & indications, various
Boards, Indicators. Points, their functions and relations with the
signals. Defective Points and defective signals.
SR-1/1.5 Reception and Dispatch of Track Machine, reception and dispatch of
trains on obstructed lines, non-signaled/non-running line etc.
SR-1/1.6 Various Operating Forms and their use
SR-1/1.7 Definition, Principles and standards of Interlocking, Modes of
locking and securing of points, Isolation,
Use of inter locking and Isolation in train operation & during
Shunting.
SR-1/1.8 Various Systems of working, Means of communication.
SR-1/1.9 Issuing of Caution order and responsibility of Track Machine
operator regarding Caution Order, speed restrictions, Whistle
code.
SR-1/1.10 Shunting of Track Machine, Working at Station/in Block section
and in Automatic Block system, Break-down of Track Machine.
SR-1/1.11 Track Machines, general rules applicable, essential equipments, manning,
competency certificate,
SR-1/1.12 SWR, Working Time Table, Head Light, Marker Light, Flasher Light, Blinker
Light.
SR-1/1.13 Line block, Protection of Engineering works & Indicators.
SR-1/1.14 Precautions during –
• Fire,
• In case of Track Machine unable to proceed for any
reason between stations,
• Hot Axle / hot roller bearing or damaged vehicle in Train,
• Noticed any abnormality in train, track and other
installations which may cause danger to train operation,
• Flooding of track
SR-1/1.15 Use of PCP/ECP Box

Training Module of Commercial – 2019 79

 SR-1/2 SAFETY MANAGEMENT
SR-1/2.1 Accidents –
 Various Definitions, Classification,
 Safety in train operation
 Consequential & other Train accidents
 Indicative Accidents – Class F, G & H
 Accident Management- Sounding of Siren, Movement of Relief trains
 Running of ART, ARME, Hooters, Target Time and Ex-gratia payments
 Protection of line, Preservation clues at the site
 Fire on Trains, Hot Axle, Train Parting / Dividing
 Duties of Track Machine operators in case of accidents or obstruction
SR-1/2.2 Disaster Management – Introduction, Golden Hour
SR-1/2.3 First Aid – (Theory & Practical) Aims and Objective of First Aid.
Half Day Hands on Practice.
SR-1/2.4 Fire Fighting – Theory & Demonstration, Types of fire, causes of fire in train
and at station, types of fire extinguisher, upkeep/readiness and use of fire
extinguisher. Hands on Practice.

SR-1/3 ETHICAL LEADERSHIP & SOFT SKILL

SR-1/3.1 Ethics – Meaning, Role, Need, Value and Importance in public life.
SR-1/3.2 Leadership – Meaning, Role, Need, Value and Importance, Team building,
SR-1/3.3 Personality Development - Meaning, Need and Importance. Positive Attitude
Development, Effective communication Skills, Patience.
SR-1/3.4 Stress Management - Meaning, Causes, Symptoms, remedies importance in
personal and professional life.
SR-1/3.5 Soft Skills – Meaning, Requirements and its importance in public life.
SR-1/3.6 Yoga, PT, Meditation and Shramdan.
SR-1/3.7 Sports

SR-1/4 EXAMINATION Day Hours

SR-1/4.1 Paper – 1 (Transportation) = Max Marks: 100 1 3
Model Room

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Training Module of Commercial – 2019 80

 Training Module for
Commercial-cum-Ticket Clerks Initial & Promotion
Senior Commercial cum Ticket Clerks Initial
Commercial Apprentice – 1st Phase Initial/Promotion

Department Commercial
Module No. CI/CP-1
Category Commercial cum Ticket Clerk Initial/Promotion
Sr. Commercial cum Ticket Clerk Initial
Commercial Apprentice – Ist Phase Initial/Promotion

Stage Induction through RRB or Promotion through departmental

examination
Duration 60 working days / 384 Hours

Module No. Description Hours Days

CI/CP1/1 Foundation Course 18 03
CI/CP1/2 Coaching Theory 42 07
CI/CP1/3 Coaching Practical 36 06
CI/CP1/4 Goods Theory 36 06
CI/CP1/5 Goods Practical 36 06
CI/CP1/6 Accounts 30 05
CI/CP1/7 Safety Management 18 03
CI/CP1/8 Ethical Leadership & Soft Skills 12 02
CI/CP1/9 Information Technology 30 05
CI/CP1/I0 Establishment 18 03
CI/CP1/I1 Field Training (12 Days x 8 Hours) 96 12
CI/CP1/I2 Examination 12 02
TOTAL 384 60

Training Module of Commercial – 2019 81

 CI/CP-1/I FOUNDATION COURSE
CI/CP-1/I.1 Admission formalities.
General Administration - History and Development of Indian Railways,
CI/CP-1/I.2 organisation of Indian Railways, Various working under Ministry of railways,
future strategies.
Transportation - Railways as a mode of transport in the country and key
CI/CP-1/I.3
statistics, Organisation of function of Transportation department.
Commercial - Organisation, role and functions, complaints and public
CI/CP-1/I.4
relation.
Safety - Organisation, role and functions, duties of Railwaymen in ensuring
CI/CP-1/I.5 Safety and Security, Accident, causes and preventive measure, enquires,
preparations of joint note & CRS organisation.
CI/CP-1/I.6 Personnel - Organisation and functions.
CI/CP-1/I.7 Accounts - Organisation, role and functions.
CI/CP-1/I.8 Audit - Organisation, role and functions.
CI/CP-1/I.9 Civil Engg. - Organisation, role and functions.
CI/CP-1/I.10 Mechanical Engineering - Organisation, role and functions.
CI/CP-1/I.11 Electric Engineering - Organisation, role and functions.
CI/CP-1/I.12 S & T Engineering - Organisation, role and functions.
CI/CP-1/I.13 Stores - Organisation, role and functions.
CI/CP-1/I.14 Vigilance - Organisation, role & functions
CI/CP-1/I.15 Security - RPF & GRP - Organisation, role and functions.
CI/CP-1/I.16 Staff welfare – Provisions.
Official Language Implementation – Importance – Various Incentives for
CI/CP-1/I.17
qualifying in Hindi proficiency

CI/CP-1/2 COACHING THEORY

CI/CP-1/2.1 Organisation of Commercial Department, its functions, Reference Books and
their use.
CI/CP-1/2.2 Various classes of accommodation on railway, Minimum chargeable distance
and Minimum Fare, superfast surcharge, reservation fee. Rounding off fare rules,
combined ticket fare.
CI/CP-1/2.3 Passenger amenities at stations and in trains, facilities for lady passengers,
Divyangjan, Sr. Citizen and Military personnel etc., cloak room, locker, retiring
room, Waiting rooms, IVRS, NTES, Touch screen, PA system, rail travel service
agents. Railway Tourist Agents. CBO/ CBA/OA,.
CI/CP-1/2.4 HOR, Identity card cum railway pass for MPs and Ex-MPs, Rail Travel Coupons
for MLA/MLC & Accredited Press Correspondents and News Cameramen.
CI/CP-1/2.5 Kinds of Rly. Passes – Class Eligibility, Luggage Free Allowance and other
facilities and P.T.O.
CI/CP-1/2.6 Various Railway Act sections related to commercial deptt.,

CI/CP-1/2.7 Booking Office - Functions, PRS, General office duties of commercial staff in
booking, reservation, Kinds of journey and non journey tickets and details
thereof, e-ticket, UTS, I-ticket. Break Journey Rule, Break Journey on various
kinds of tickets and passes, Circular Journey, Foreign Tourist Ticket Through On
Line. Various Military Warrants, Military Concession Forms/Vouchers, Police

Training Module of Commercial – 2019 82

 Warrant, Jail Requisition. Various kinds of concessions.
Opening of additional counters to clear extra rush.
CI/CP-1/2.8 Reservation Office - Reservation of seats/berths, compartment, coach/tourist
car, Special trains, various reservation quotas, RAC, Tatkal Seva, group
reservation, change in name of reservation, preponement & postponement of
reservation, preparation of reservation charts. Permission to board at enroute
station, reservation from intermediate stations & out stations, Credit card,
reservation on internet and mobile phone. Up gradation scheme, Bed roll
charge.
Refund of fare rules, issue of duplicate ticket in case of original is lost/ torn/
mutilated, issue of TDR & EDR.
CI/CP-1/2.9 JTBS & STBA, YTSK, Mobile ticketing, VIKALP, Group reservation and Charting,
kinds of time table and their use, Telephone no. 138, 139 & 182.
CI/CP-1/2.10 Luggage – Definition, articles not accepted as luggage, articles allowed free
and not weighed, Free Allowance, Grace Limit, Compartment Limit, cases in
which free allowance not given.
Carriage of luggage with passenger in passenger compartment and in Brake
Van.
CI/CP-1/2.11 Parcel - Rules for acceptance, booking and carriage of parcels as per
Coaching Tariff., categorisation (R,P,S) of trains for the purpose of booking of
parcel, PLM, Forwarding Note and its execution. PMS, HST, POS.
Booking of corpses, human ashes, human skeletons and parts of human body.
Rules for booking and carriage of 2, 3 and 4 wheeled carriages such as
bicycle, scooter, motorcycle etc. in Luggage and Parcel and minimum weight
condition, percentage charge.
Booking and charging of animals and birds.
Booking of News paper, Magazine and perishable items.
Different types of delivery of parcels and luggage on RR/LT, without RR/LT,
Delivery of perishable articles on deposit of cost of goods, Demurrage &
Wharfage Charge, Damage & Deficiency Message, DDM Register.
CI/CP-1/2.12 Disposal of Booked and unclaimed, unbooked and unclaimed and
unconnected goods, NR Cell, transit time, overdue consignment, over carried
consignment, Re-booking & Diversion.
CI/CP-1/2.13 Ticket Checking - Duties of Ticket checking staff, Object of checking and
collection of tickets, Submission of Ticket Collector's Report. Special points to
be kept in view during checking, Medical assistance to the passengers, HHT,
Various cases of irregular travelling and charging of excess fare and excess
charge, Left behind tickets, ticket checking stations, kinds of Nippers and their
use. Action to be taken when passengers are not able to pay the charges,
Handing over memo, preparation of charge sheet, Charging of unbooked
luggage and partially booked luggage.
Different types of ticket checks to combat ticketless travel.
CI/CP-1/2.14 Guard Certificate – persons authorised to issue, conditions and circumstances
under which issued and procedure of issue.
CI/CP-1/2.15 Duties of commercial staff in abnormal conditions i.e. ACP, RTT etc.
CI/CP-1/2.16 Rules for booking of various types of special trains and coaches.
CI/CP-1/2.17 Information about tourist trains such as Palace On Wheel, Royal Orient Express,
Fairy Queen etc.
CI/CP-1/2.18 Public Grievance Redressal organisation, public complaints and their disposal,
Computerisation of complaints.
CI/CP-1/2.19 Cash Safe, trouble shooting digital section.

Training Module of Commercial – 2019 83

 CI/CP-1/3 COACHING PRACTICAL
CI/CP-1/3.1 Consultation of Alphabetical list of Railway Station in India, Zonal Rly. Map,
Indian Rly, Map and Timetable, RBS.
CI/CP-1/3.2 Calculation of distance from Zonal Railway Local distance tables, Through
junction distance tables of other Railways.
CI/CP-1/3.3 Calculation of fares & combined fare for Public, fare for Military personnel on
Military warrants, concession order, Public Concession orders and PTOs.
CI/CP-1/3.4 Calculation of fare for Circular journey ticket, Season Tickets.
CI/CP-1/3.5 Calculation of fare for all kinds of trains, GST etc.
CI/CP-1/3.6 Calculation of cancellation charge and refund of fare under various
circumstances.
CI/CP-1/3.7 Cloak Room charge and Locker charge.
CI/CP-1/3.8 Reservation of seats, berths, compartments, carriage and tourist cars and
special trains.
CI/CP-1/3.9 Calculation of excess fares and excess charge on irregular traveling.
CI/CP-1/3.10 Off-line practice on UTS/PRS.
CI/CP-1/3.11 Calculation of freight for :
Luggage., Parcel, news paper, magazine, corpses, human ashes, human
skeletons, parts of body, vehicles, animals etc.
CI/CP-1/3.12 Calculation of Percentage charge on excess value.
CI/CP-1/3.13 Calculation of Demurrage and Wharfage on Luggage and Parcel.
CI/CP-1/3.14 Hands on practice on fillings various forms and calculation.

CI/CP-1/4 GOODS THEORY

CI/CP-1/4.1 Kinds of goods handled by the Railway – General goods, Dangerous and
explosives goods, offensive goods, live stock, perishables, contrabands, bulky
articles, railway material, military traffic, goods in loose, POL, ODC.
CI/CP-1/4.2 Particulars exhibited on a wagon, various kinds of wagons. Places where the
goods traffic is dealt with – station, sidings, out agencies etc. Various types of
wagons in use and matter displayed on a wagon.
CI/CP-1/4.3 Weighment, reweighment procedure and its upkeeping, routing of traffic,
rationalization scheme, In motion way Bridge.
CI/CP-1/4.4 Forwarding Note, its execution and importance, various types of Forwarding
Notes and their use.
CI/CP-1/4.5 Preferential traffic schedule and wagon demand register. Registration of indent,
e-indent, e-indent procedure, re-generation of custom e-way bill, allotment and
supply of wagons, change in the name of commodity, change in the name of
destination station. Selection of wagons, sealing riveting of wagons & locking of
wagons. Check lines on bagged consignments loaded in open wagons, use of
tarpaulins, PLM.
CI/CP-1/4.6 Wagon Demand Register, placement of wagons at goods shed, Wagon Transfer
Register, loading of out ward goods, Out ward tally book.
CI/CP-1/4.7 Kinds of rates, classification of commodities, block rake composition.
CI/CP-1/4.8 Rules for acceptance, booking and carriage of contraband goods,
intoxicating drugs, dangerous and offensive goods.
CI/CP-1/4.9 Rules for acceptance, booking carriage and delivery of live stock and Bulky
articles.
CI/CP-1/4.10 Rules for acceptance, booking carriage and delivery of Railway Material and
Military Goods.

Training Module of Commercial – 2019 84

 CI/CP-1/4.11 Rules for booking block rake and TMS, e-payment.
CI/CP-1/4.12 Various charges leaviable as per goods tariff in addition to the freight
CI/CP-1/4.13 Rules for booking of Issue of RR and disposal of various copies of invoice. Out
ward index register and wagon exchange book, traffic to and from
CBO/CBA/OA and sidings.
CI/CP-1/4.14 Unloading of wagons, reporting discrepancies and maintenance of DD
register. Punitive charges for overloading of goods, Inward tally book , Inward
invoice index register, Under charge, Over charge, Over charge sheet,
Inventory of goods .
CI/CP-1/4.15 Delivery of Goods. Various types of delivery. Delivery in the absence of RR.
Indemnity bond- Their types and execution. Gate pass system. Preparation &
Submission of DR/MGR, Mis declaration of goods.
CI/CP-1/4.16 Rebooking and Diversion.
CI/CP-1/4.17 Goods cash book and other registers maintained at goods office, preparation of
goods returns including balance sheet and their submission .
CI/CP-1/4.18 Disposal of Booked & unclaimed, Unconnected goods, e-balance sheet. NR
cell and its functions.
CI/CP-1/4.19 Cause of claims and their prevention. Organization of claims and refunds.
Procedure for settlement of claims, Common Carrier Liabilities.
CI/CP-1/4.20 Wharfage & Demurrage charges.
CI/CP-1/4.21 Functioning of FOIS and working on TMS.
CI/CP-1/4.22 Siding and its working, rule regarding stacking of goods.
CI/CP-1/4.23 Freight Incentive Scheme and Transportation products.
CI/CP-1/4.24 Discussion on latest circulars.

CI/CP-1/5 GOODS PRACTICAL

CI/CP-1/5.1 Calculation of Freight for wagon loads and train load consignment (OR &
RR)
CI/CP-1/5.2 Calculation of Freight for various kinds of rake/wagons/CC+6, CC+8, 25
tonne axle load
CI/CP-1/5.3 Calculation of Percentage Charge on excess value, GST.
CI/CP-1/5.4 Calculation of Freight for Military Goods and RMC.
CI/CP-1/5.5 Calculation of demurrage and wharfage charges
CI/CP-1/5.6 Calculation of Freight for animals and coal traffic as per IRCA Goods Tariff.
CI/CP-1/5.7 Over weight charging, calculation of under and over charges.

CI/CP-1/6 ACCOUNTS
CI/CP-1/6.1 Traffic Accounts Office and TIA.
CI/CP-1/6.2 Definitions, sources of railway earnings.
CI/CP-1/6.3 Various types of forms and registers used in the booking, reservation, parcel,
goods and TC office.
CI/CP-1/6.4 Indent of Money Value Book, Indent & estimate of computer tickets,
Emergent Indent.
CI/CP-1/6.5 DTC book, Remittance of cash through CR Note, TR Note, Bank remittance,
Rail Shakti.
CI/CP-1/6.6 Various reports and Returns submitted by booking, reservation parcel, goods
and TC office.
CI/CP-1/6.7 Accountal of EFT, BPT, RTC, NIT and various vouchers.
CI/CP-1/6.8 Disposal of collected tickets.

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 CI/CP-1/6.9 DTCR (Daily Train Collection Report), Abnormal Tickets and their DTCR.
CI/CP-1/6.10 Non issued ticket, obsolete tickets and their disposal.
CI/CP-1/6.11 Station outstanding and their clearance, Debit register, Error schedule.
CI/CP-1/6.12 Theory and practical of Coaching/Goods Balance Sheet.
CI/CP-1/6.13 Withdrawal from Station Earning.

CI/CP-1/7 SAFETY MANAGEMENT

CI/CP-1/7.1 Accident :
Various important definitions, classification of accident, Chain of command
during accident, running of ART/ARME, Hooter, Target time of ART/ARME,
Duties of Sr. Commercial Supervisor at the time of accident, Ex-gratia
payment, Compensation -Section 124, 124-A.
CI/CP-1/7.2 Disaster Management – Introduction, Various Organizations, Golden Hour,
DM Plans – at Divisional & Zonal levels, Various Telephone Nos. of Authorities
to be used in requirement of assistance.
CI/CP-1/7.3 First Aid – (Theory & Practical) Aims and Objective of First Aid, Respiration,
Fractures, Poisons, Injuries to internal Organs.
Principles of First Aid, Brief description of the structure and functions of the
body. General description of heart and vessels. Circulation of blood. Heart
attack, Blood pressure & CVS. Half Day Hands on Practice.
CI/CP-1/7.4 Fire Fighting – Theory & Demonstration, Civil defence.
Types of fire, causes of fire in train and at station, types of fire extinguisher,
upkeep/readiness and use of fire extinguisher. Prevention of fire.
Half Day Hands on Practice.

CI/CP-1/8 INFORMATION TECHNOLOGY

CI/CP-1/8.1 Computerization in Indian Railways
CI/CP-1/8.2 Basic Knowledge of Computers(Word, Excel, Power Point), means of Social
Media and their uses
CI/CP-1/8.3 FOIS, RMS, TMS, PMS, ICMS, UTS, PRS, NTES, RBS, HHT, POS etc an overview
CI/CP-1/8.4 Different means of UTS/PRS, Feeding of station in UTS, searing of station
code, latest circulars etc.
CI/CP-1/8.5 Method of accountal, generation of RR and various reports and preparation
of e-Balance Sheet.
CI/CP-1/8.6 Prepare and Cancellation/NIT of a ticket on UTS/PRS system.
CI/CP-1/8.7 Hands on Practice.

CI/CP-1/9 ETHICAL LEADERSHIP & SOFT SKILL

CI/CP-1/9.1 Ethics – Meaning, Role, Need, Value and Importance in public life.
CI/CP-1/9.2 Leadership – Meaning, Role, Need, Value and Importance, Team building,
Crowed/Mob Management.
CI/CP-1/9.3 Personality Development - Meaning, Need and Importance. Positive Attitude
Development, Effective communication Skills, Patience, Brain Storming,
Perception. Forgiveness, Case studies/ inspirational videos.
CI/CP-1/9.4 Stress Management - Meaning, Causes, Symptoms, remedies importance in
personal and professional life.
CI/CP-1/9.5 Customer care - Public perception, public relations, courtesy, Customer
service its importance and provision.
CI/CP-1/9.6 Soft Skills – Meaning, Requirements and its importance in public life.

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 CI/CP-1/9.7 Yoga, PT, Meditation and Shramdan.
CI/CP-1/9.8 Sports

CI/CP-1/10 ESTABLISHMENT
CI/CP-1/10.1 Leave - their kinds and rules, Leave encashment Rule.
CI/CP-1/10.2 Passes - their kinds, Rules and eligibility.
CI/CP-1/10.3 Pay & Allowances - Entitlements, Rules regarding TA, DA, Night Duty
Allowance, Overtime and their curtailment, Contingency charges and
Composite Transfer Grant.
CI/CP-1/10.4 Main provisions of Railway Service Conduct Rules
CI/CP-1/10.5 Seniority after the Induction Course at ZRTI, Career Prospects.
CI/CP-1/10.6 Duty Roster - Description and classification, statutory provisions, periodical
rest, long-on, short-off, split shift, penalty for violation of HWPR.
CI/CP-1/10.7 D& AR – Brief Introduction and provisions.
CI/CP-1/10.8 PNM, JCM, PREM, RTI, SBF, NPS, Confidential Report (APAR).

CI/CP-1/11 FIELD TRAINING

CI/CP-1/11.1 Field Training (12 Days)

CI/CP-1/12 EXAMINATION Day Hours

CI/CP-1/12.1 Paper – 1 (Coaching Theory & Practical) 1 3
Max Marks: 100
[Obj: 40 Marks; Descriptive: 60 Marks]
CI/CP-1/12.2 Paper – 2 (Goods Theory & Practical) 2 3
Max Marks: 100
[Obj: 40 Marks; Descriptive: 60 Marks]

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Training Module of Commercial – 2019 87

 Refresher course for Commercial-cum-Ticket Clerks (All grades)

Department Commercial
Module No. Com-03
Category Commercial-cum-Ticket Clerks (All grades)
Stage Refresher
Duration 15 working days = 90 Hours

Module No. Description Hours Days

CR-1/1 Coaching Theory 12 02
CR-1/2 Goods Theory 18 03
CR-1/3 Accounts 06 01
CR-1/4 Safety Management 12 02
CR-1/5 Information Technology 24 04
CR-1/6 Ethical Leadership & Stress Management 12 02
CR-1/7 Examination 06 01
TOTAL 90 15

Training Module of Commercial – 2019 88

 CR-1/1 COACHING THEORY
Detailed discussion on latest changes and recapitulation of the following topics :-
CR-1/1.1 Booking Office – Brief discussion on existing Break Journey Rule, Break Journey
on various kinds of tickets and passes, Circular Journey, JTBS & STBA, YTSK,
NGeT, Group reservation and Charting, kinds of time table and their use.
Telephone no. 138, 139 & 182, Various kinds of concessions.
CR-1/1.2 Reservation Office - Rules for reservation of seats/berths, compartment,
coach/tourist car, Special trains, various reservation quotas, RAC, Tatkal Seva,
group reservation, change in name of reservation, preponement &
postponement of reservation, Up gradation scheme, Refund of fare rules, issue
of duplicate ticket in case of original is lost/torn/mutilated, issue of TDR & EDR.
CR-1/1.3 Parcel - Rules for acceptance, booking and carriage of parcels as per
Coaching Tariff., categorisation (R,P,S) of trains for the purpose of booking of
parcel, Fording Note and its execution, Rules for booking and carriage of 2, 3
and 4 wheeled carriages such as bicycle, scooter, motorcycle etc. in Luggage
and Parcel and minimum weight condition, percentage charge, Booking and
charging of animals and birds, News Paper & Magazines.
CR-1/1.4 Luggage – Definition, articles not accepted as luggage, articles allowed free
and not weighed, Free Allowance, Grace Limit, Compartment Limit, cases in
which free allowance not given, Carriage of luggage with passenger in
passenger compartment and in Brake Van, Charging of unbooked luggage
and partially booked luggage.
CR-1/1.5 Ticket Checking - Object of checking and collection of tickets, Submission of
Ticket Collector's Report. Special points to be kept in view during checking,
Various cases of irregular travelling and charging of excess fare and excess
charge, Left behind tickets.
CR-1/1.6 Rly. Act 1989 – Sec. 49 to 60 and cognisable and non-cognisable offences
under sections 137 to 149, 155 to 157, 162 to 167, 172 & 198.
CR-1/1.7 Guard Certificate – persons authorised to issue, conditions and circumstances
under which issued and procedure of issue.
CR-1/1.8 Public Grievance Redressal organisation, public complaints and their disposal,
Computerisation of complaints.
CR-1/1.9 Disposal of Booked and unclaimed, unbooked and unclaimed and
unconnected goods, NR Cell, transit time, overdue consignment, over carried
consignment.

CR-1/2 GOODS THEORY

Detailed discussion on latest changes and recapitulation of the following topics :-
CR-1/2.1 Forwarding Note, its execution and importance, various types of Forwarding
Notes and their use.
CR-1/2.2 Briefing about Preferential traffic schedule, wagon demand, indent, allotment and
supply of wagons.
CR-1/2.3 Wagon Demand Register, placement of wagons at goods shed, Wagon
Transfer Register, loading of out ward goods, Out ward tally book.
CR-1/2.4 Kinds of rates, classification of commodities, block rake composition.
CR-1/2.5 Rules for acceptance, booking and carriage of contraband goods,
intoxicating drugs, dangerous and offensive goods.
CR-1/2.6 Rules for acceptance, booking carriage and delivery of live stock and Bulky
articles.
CR-1/2.7 Rules for acceptance, booking carriage and delivery of Railway Material and

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 Military Goods.
CR-1/2.8 Rules for booking block rake, TMS, e-payment.
CR-1/2.9 Unloading of wagons, reporting discrepancies and maintenance of DD
register. Reweighment of goods, Punitive charges for overloading of goods,
Inward tally book , Inward invoice index register, Under charge, Over charge,
Over charge sheet, Inventory of goods .
CR-1/2.10 Delivery of Goods. Various types of delivery. Delivery in the absence of RR.
Indemnity bond - Their types and execution. Gate pass system. Preparation &
Submission of DR/MGR.
CR-1/2.11 Rebooking and Diversion.
CR-1/2.12 Disposal of Booked & unclaimed, Unconnected goods and Lost Property. NR
cell and its functions.
CR-1/2.13 Cause of claims and their prevention. Organization of claims and refunds.
Procedure for settlement of claims.
CR-1/2.14 Wharrfage & Demurrage Rules.

CR-1/3 ACCOUNTS
CR-1/3.1 Indent of Money Value Book, Indent & estimate of computer tickets, Emergent
Indent, Red Signal.
CR-1/3.2 DTC book, Remittance of cash through CR Note/Bank.
CR-1/3.3 Various reports (Passenger Classification Return, EFT Return, BPT Return, ROPD,
Advance Statement of Gross Earning etc.) submitted by booking, reservation
and TC office.
CR-1/3.4 Accountal of EFT, BPT, RTC, NIT and various vouchers.
CR-1/3.5 Disposal of collected tickets, Returns of TC/TTE.
CR-1/3.6 DTCR (Daily Train Collection Report), Abnormal Tickets and their DTCR.
CR-1/3.7 Non issued ticket, obsolete tickets and their disposal.
CR-1/3.8 Station outstanding and their clearance, Debit register, Error schedule.

CR-1/4 SAFETY MANAGEMENT

CR-1/4.1 Accident :
Various important definitions, classification of accident, Chain of command
during accident, running of ART/ARME, Hooter, Target time of ART/ARME, Duties
of Sr. Commercial Supervisor at the time of accident, Ex-gratia payment,
Compensation, Section 123 to 129.
CR-1/4.2 Disaster Management – Introduction, Various Organizations, Golden Hour, DM
Plans – at Divisional & Zonal levels, Various Telephone Nos. of Authorities to be
used in requirement of assistance.
CR-1/4.3 First Aid – (Theory & Practical) Aims and Objective of First Aid, Respiration,
Fractures, Poisons, Injuries to internal Organs.
Principles of First Aid, Brief description of the structure and functions of the body.
General description of heart and vessels. Circulation of blood. Heart attack,
Blood pressure & CVS. Half Day Hands on Practice.
CR-1/4.4 Fire Fighting – Theory & Demonstration, Civil defence.
Types of fire, causes of fire in train and at station, types of fire extinguisher,
upkeep/readiness and use of fire extinguisher. Prevention of fire.
Half Day Hands on Practice.

Training Module of Commercial – 2019 90

 CR-1/5 INFORMATION TECHNOLOGY
CR-1/5.1 FOIS, RMS, TMS, PMS, ICMS, UTS, PRS, NTES, RBS etc an overview
CR-1/5.2 Various reports and preparation of e-Balance Sheet.
CR-1/5.3 Hands on Practice, trouble shooting and problem solving.

CR-1/6 ETHICAL LEADERSHIP & STRESS MANAGEMENT

CR-1/6.1 Ethics – Meaning, Role, Need, Value and Importance in public life.
CR-1/6.2 Leadership – Meaning, Role, Need, Value and Importance, Team building,
Crowed/Mob Management.
CR-1/6.3 Personality Development - Meaning, Need and Importance. Positive Attitude
Development, Effective communication Skills, Patience, Brain Storming,
Perception. Forgiveness, Case studies/ inspirational videos.
CR-1/6.4 Stress Management - Meaning, Causes, Symptoms, remedies importance in
personal and professional life.
CR-1/6.5 Customer care - Public perception, public relations, courtesy, Customer
service its importance and provision.
CR-1/6.6 Soft Skills – Meaning, Requirements and its importance in public life.
CR-1/6.7 Yoga, PT, Meditation and Shramdan.
CR-1/6.8 Sports

CR-1/7 EXAMINATION Day Hours

CR-1/7.1 Paper – 1 (Commercial) = Max Marks: 100 1 3

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 Training Module for
Commercial Supervisors & Inspectors Refresher

Department Commercial
Module No. CR-2
Category Commercial Supervisors and Inspectors
Stage Refresher
Duration 15 Working Days / 90 Hours

Module No. Description Hours Days

CR-2/1 Commercial Theory 18 03

CR-2/2 Information Technology 30 05

CR-2/3 Accounts 06 01
CR-2/4 Establishment 06 01
CR-2/5 Safety Management 12 02

CR-2/6 Ethical Leadership & Stress Management 12 02

CR-2/7 Examination Coaching theory 06 01

TOTAL 90 15

Training Module of Commercial – 2019 92

 CR-2/1 COMMERCIAL THEORY
Detailed discussion on latest changes and recapitulation of the following topics :-
CR-2/1.1 General Rules of Booking, Conveyance & delivery of Luggage, Parcels &
Goods Traffic. Rules regarding Ticketing and ticketless/irregular travel.
CR-2/1.2 Theory of Rates and its salient features.
CR-2/1.3 Passenger fare structure and freight structure of luggage, parcel and goods.
CR-2/1.4 Categorization of stations for the purpose of amenities, Passenger Amenities –
Minimum, Essential, Recommended and Desirable Amenities , model stations.
CR-2/1.5 Causes of ticket less travelling and different kinds of checks.
CR-2/1.6 Catering policy - 2017.
CR-2/1.7 Policy for Water Vending machine
CR-2/1.8 Policy for installation of ATM
CR-2/1.9 Book Stall Policy, Multi Purpose Stall.
CR-2/1.10 Commercial advertisement in trains and at stations. OHA, Mobile asset, Rail
Display Network, Non-Fare Revenue.
CR-2/1.11 Cleanliness at stations and in trains, Pay & Use Toilets.
CR-2/1.12 Cycle, Motor cycle, Scooter and Car parking.
CR-2/1.13 Passenger Information System
CR-2/1.14 Parcel Management System.
CR-2/1.15 Leasing of SLR and VPU.
CR-2/1.16 Railway Act. Section 123 to 129 regarding railway liability in rail accident and
untoward incidents, Payment of Ex-gratia and compensation.
CR-2/1.17 Railway Users Consultative Committees and Council.
CR-2/1.18 Inspections, definitions and their objects, inspections of stations, Parcel office,
Booking office, Reservation office, Goods shed and catering service.
CR-2/1.19 Duties of Dy. SS (Commercial), Commercial Inspector and Supervisors.
CR-2/1.20 RTI Act 2005.
CR-2/1.21 Opening and closing of Halt Station.
CR-2/1.22 ICMS, IRPSM, IRMMS, IREPS, Traffic survey.
CR-2/1.23 Public complaint and its disposal, Customer Care.
CR-2/1.24 Contract Management, Parcel Cargo Express Train.
CR-2/1.25 Function of IRCA, Theory of Rates.
CR-2/1.26 Claims : Organisation, settlement of claims and its power, decentralisation of
claims, RCT.
CR-2/1.27 Railway Rates Tribunal.
CR-2/1.28 Electronic Registration of demand, Embedded empties and underloads.
CR-2/1.29 Siding – opening of assisted siding and, policy on private siding, siding
charges, Liberalised siding rules, e-payment, e-RR, warehouse scheme.
CR-2/1.30 Responsibility of railway as common carrier (Section 93 to 104).
CR-2/1.31 Private Freight Terminal and Automobile Freight train, PPP. Marketing & Sales
Organisation.
CR-2/1.32 Liberalised Wagon Investment Scheme, Engine on Load (EOL) Scheme.
CR-2/1.33 Container Rail Terminal, Private Container Operator.
CR-2/1.34 Dedicated Freight Corridor Corporation of India Ltd. (DFCCIL).
CR-2/1.35 Punitive charge, load adjustment and off load of over loading.
CR-2/1.36 Freight Incentive Schemes.
CR-2/1.37 Transportation Products.

Training Module of Commercial – 2019 93

 CR-2/1.38 Rules for public auction of goods and parcels.
CR-2/1.39 Consumer Protection Act 1986.
CR-2/1.40 Long Term Tariff Contract
CR-2/1.41 Functioning of FOIS and working on TMS. E payment
CR-2/1.42 Merry-Go-Round and Roll-On-Roll-Off
CR-2/1.43 Special Freight Train Operator (SFTO)
CR-2/1.44 Station to Station Rates
CR-2/1.45 Rail Road co-efficient.
CR-2/1.46 Measures and suggestion to enhance railway traffic and earning.
CR-2/1.47 Working of in motion weigh bridge and upkeeping of its paper.

CR-2/2 ACCOUNTS
CR-2/2.1 General discussion on various Accounts matters, latest circulars and case study.

CR-2/3 ESTABLISHMENT
Detailed discussion on latest changes and recapitulation of the following topics :-
CR-2/3.1 Leave, Passes, Pay & Allowances, HWPR, NPS.
CR-2/3.2 Main provisions of Railway Service Conduct Rules, Confidential Report (APAR).
CR-2/3.3 Workmen Compensation Act 1923, Payment and Wages Act 1936, Industrial
Dispute Act 1947, PNM, JCM, PREM, RTI, SBF, Disability act 2012 and 1995,
CR-2/3.4 D& AR – Brief Introduction-Standard Forms, Provision under Discipline and
Appeal Rule 1968, Definition of various authorities, suspension, Defence
Counsellor, Principle of natural justice, speaking orders, procedure for imposition
of minor and major penalty, appeal, revision and review, special attention on
provision under section 14(4), NIP, facilities during suspension period. How to
Conduct an Enquiry.

CR-2/4 SAFETY MANAGEMENT

CR-2/4.1 Accident :
Various important definitions, classification of accident, Chain of command
during accident, running of ART/ARME, Hooter, Target time of ART/ARME,
Duties of Sr. DCM/DCM, Duties of Sr. Commercial Supervisor/Inspector at the
time of accident, Accident enquiries.
Section 123 to 129, Ex-gratia payment, Compensation.
CR-2/4.2 Disaster Management – Introduction, Various Organizations, Golden Hour, DM
Plans – at Divisional & Zonal levels, Various Telephone Nos. of Authorities to be
used in requirement of assistance.
CR-2/4.3 First Aid – (Theory & Practical) Aims and Objective of First Aid, Respiration,
Fractures, Poisons, Injuries to internal Organs.
Principles of First Aid, Brief description of the structure and functions of the
body. General description of heart and vessels. Circulation of blood. Heart
attack, Blood pressure & CVS. Half Day Hands on Practice.
CR-2/4.4 Fire Fighting – Theory & Demonstration, Civil defence.
Types of fire, causes of fire in train and at station, types of fire extinguisher,
upkeep/readiness and use of fire extinguisher. Prevention of fire.
Half Day Hands on Practice.

Training Module of Commercial – 2019 94

 CR-2/5 INFORMATION TECHNOLOGY
CR-2/5.1 Computerization in Indian Railways
CR-2/5.2 Basic Knowledge of Computers, means of Social Media and their uses
CR-2/5.3 RBS, FOIS, RMS, TMS, HHT, PMS, ICMS, UTS, PRS, NTES, SATSANG and other IT
applications on Indian Railways - an overview
CR-2/5.4 Method of accountal, generation of RR and various reports and preparation
of e-Balance Sheet.
CR-2/5.5 Hands on Practice.

CR-2/6 ETHICAL LEADERSHIP & SOFT SKILL

CR-2/6.1 Ethics – Meaning, Role, Need, Value and Importance in public life.
CR-2/6.2 Leadership – Meaning, Role, Need, Value and Importance, Team building,
Crowed/Mob Management.
CR-2/6.3 Personality Development - Meaning, Need and Importance. Positive Attitude
Development, Effective communication Skills, Patience, Brain Storming,
Perception. Forgiveness, Case studies/ inspirational videos.
CR-2/6.4 Stress Management - Meaning, Causes, Symptoms, remedies importance in
personal and professional life.
CR-2/6.5 Customer care - Public perception, public relations, courtesy, Customer service
its importance and provision.
CR-2/6.6 Soft Skills – Meaning, Requirements and its importance in public life.
CR-2/6.7 Yoga, PT, Meditation and Shramdan.
CR-2/6.8 Sports

CR-2/7 EXAMINATION Day Hours

CR-2/7.1 Paper – 1 (Commercial) = Max Marks: 100 1 3

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Training Module of Commercial – 2019 95