Pdfcoffee CBLM
Pdfcoffee CBLM
Pdfcoffee - CBLM
Sector: ELECTRONICS
Qualification Title: C o mp u t e r Systems Servicing N C II
Un it of C o mp e t e n c y : Install a n d Con f i gu re C o m p u t e r S ys t e ms
D e p a r t me n t o f Ed u c at io n
DIFFUN HIGH SCHOOL
Diffun, Quirino
If you have questions, don’t hesitate to ask your facilitator for assistance.
You may already have some of the knowledge and skills covered in this module
because you have:
o been wor ki ng for so me t i me
o al r eady h a ve c o m p l e t e d training i n this area.
If you can demonstrate to your teacher that you are competent in a particular
skill or skills, talk to him/her about having them formally recognized so you don’t
have to do the same training again. If you have a qualification or Certificate of
Competency from previous trainings show it to your teacher. If the skills you acquired
are still current and relevant to this module, they may become part of the evidence
you can present for RPL. If you are not sure about the currency of your skills, discuss
it with your teacher.
After completing this module ask your teacher to assess your competency.
Result of your assessment will be recorded in your competency profile. All the
learning activities are designed for you to complete at your own pace.
Inside this module you will find the activities for you to complete followed by
relevant information sheets for each learning outcome. Each learning outcome may
have more than one learning activity.
List of C o mp e t e n c i e s
MODULE CONTENT
MODULE DESCRIPTOR:
This module covers the outcomes required in installing and configuring
desktop and workstation computers systems. It consists of competencies to
assemble computer hardware, install operating system and drivers for
peripherals/devices, and install application software as well as to conduct
testing and documentation
Assessment Criteria
1. Unit assembly is planned and prepared to ensure Occupational Health
and Safety policies and procedures are followed, the work is
appropriately sequenced in accordance with requirements
Conditions
The students/trainees must be provided with the following:
Assess men t M e t h o d :
1. H a n d s -o n
2. Direct observation
3. Practical dem ons t r at i o n
4. Oral Questi oning
Con ten ts :
1. O p e r a t i n g s y s t e m ( O S ) is installed in a c co rd a nc e wi t h e stab l i sh ed
install ati on p r o c e d u r e s a n d to c o m p l y w i t h e n d -user r eq ui r em ent s
2. Pe ri p h e ra l s/ d ev i c es dri ve rs are inst alled a n d c on fi gu r ed i n a c c o r d a n c e
w i t h m a n u f a c t u r e r ’ s i nst ruct ions a n d / o r O S installation pr oc ed ur e s.
3. O S a n d dri ve rs u p d a t e s / p a t c h e s a r e a c c e s s e d a n d install ed i n a c c o r d a n c e
wi t h m anu fact ur er’s r e c o m m e n d a t i o n s a n d requi rem ent s
4. O n -goi n g ch e c ks of the qualit y o f the w o r k are unde rt ake n i n a c co rd a nc e
wi t h established pr o c edu r es
7. P r e pa r at or y w o rk c h e c k e d t o e n s u r e t hat n o u n n e c e s s a r y d a m a g e h a s
occurr ed a n d that w o r k com p l i es w i t h re qui rem ent s
8. O H & S policies a n d procedures for installing devices/s yst ems are fol l owed
14.O n -goi n g c h e cks of the qualit y of the w ork are unde rt aken in accordanc e
wi t h established pr o c edu r es
2 0 . D e v i c e s / s ys t e m s a n d / o r installation i s t est ed t o d e t e r m i n e w h e t h e r it
co nf o rm s t o requirem ent s
Con d i ti on s
T h e students/trainees m u s t b e provi ded wi t h t he foll owi ng:
Learning Experience
L earni ng O u t c o me No. 1
ASSEMBLE COMPUTER HARDWARE
LEARNING OBJECTIVES:
After reading of this Information Sheet, you should be able to:
1. Identify the basic precautions and procedures in planning, preparing,
installing and testing of computer hardware and software.
2. Determine the effects of computers to the people, health risk, and to the
environment.
During installation and initial test, careful planning and preparation are
to be done. To avoid personal injury and damages to wiring due to sharp pins on
connectors and printed circuit assemblies, rough chassis edges and corners, and
hot components.
Adhere to warnings and limitations regarding accessibility into areas
designated only for authorized technical personnel.
CONCEPT DEVELOPMENT:
SOME BASIC PRECAUTIONS AND PROCEDURES:
B e f o r e st art i n g t h e i nst al l at i on, r e a d c a r e f u l l y t h e d o c u m e n t a t i o n a n d
procedures on any hardware and software settings that may be required.
Failure to d o the proper jumper setting m a y cause da m a ge to your C P U .
Without an effective cooling fan, the C P U can overheat and cause dam age
to both CPU and the motherboard.
Each bank must have the sam e size and type of m e m o r y installed in pairs.
Before adding and removing an y other system components, m ake sure that
yo u unplug your po wer suppl y. Failure to do so m a y cause d a m a ge to your
m o t h e r b o a r d a n d i n t he s ys t e m c o m p o n e n t .
T e s t t h e c o m p u t e r , i n s u r i n g t h a t it m e e t s t h e n e c e s s a r y s y s t e m
requi rem ents before booti ng up.
If t he c o m p u t e r d o e s not p ass a n y of t he p o w e r o n self-test ( P O S T ) , t he
c o m p u t e r will recei ve a n irregular p o w e r o n self-test. A n irregular P O S T
is a b e e p c o d e w h i c h is different f r o m t he st andard b e e p w h i c h ca n either
b e n o beeps at all or a com binat ion o f different beeps.
EFFECTS OF COMPUTERS
S o m e effects of comput ers relating to the violation of privacy, the i m pact o n
t he l abor force, he al t h risks, a n d t he i m p a c t o n t he envi ro nm ent .
1. Vi ol ati on of Pr i v a c y
Ne a rl y eve r y life ev ent is stored i n a c o m p u t e r s o m e w h e r e --in m edi ca l records,
credit reports, tax records, etc. It is crucial that personal a n d confidential records
b e protected properly. In m a n y instances, w h er e these records w e r e not properl y
protected, individuals h a v e fo und their privac y viol ated an d identities stolen.
2. I mp a c t o n L a b o r Fo r ce
A l t h o u g h c o m p u t e r s h a v e i m p r o v e d productivit y i n m a n y w a ys a n d c re at ed a n
entire industr y wi t h hundreds o f t housands of n e w jobs, t he skills of millions o f
wo rk e rs a n d m a n a ge r s hav e b e e n repl aced b y com put ers. Thu s, it is crucial that
workers k e ep their educati on u p -to-date. A separate i m p a ct on the labor force is
that som e com pani es are outsourcing jobs to foreign countries instead of keeping
their hom el and labor force em plo yed.
3. Health Risks
Prolonged or improper computer use can lead to injuries or disorders of
the hands, wrists, elbows, eyes, necks, and back. Computer users can protect
themselves from these health risks through proper workplace design, good
posture while at the computer, and appropriately spaced work breaks. Another
health risk, called computer addiction, occurs when someone becomes obsessed
with using the computer. Once recognized, computer addiction is a treatable
disorder.
4. Public Safety
Adults, teen, and children around the world are using computers to share
publicly their photos, videos, journals, music, and other personal information.
Some of these unsuspecting, innocent computer users have fallen victim to
crimes committed by dangerous strangers. Protect yourself and your dependents
from these criminals by being cautious. For example, do not share information
that would allow others to identify or locate you.
5. Impact on Environment
Computer manufacturing processes and computer waste are depleting
natural resources and polluting the environment. The amount of resources
required to manufacture a personal computer equals that of a mid-sized
car. When computers are discarded in landfills, they release toxic materials and
potentially dangerous levels of lead, mercury, and flame retardants. Strategies
that can help protect the environment include recycling, regulating
manufacturing processes, extending the life of computers, and immediately
donating replaced computers
B. MATCHING TYPE
A. Violation of Privacy
B . Im p a c t o n the Env i r o n m e n t
C. Public S afet y
D. Health R i sk
E. Im pa ct o n Labo r Forc e
1. C o m p u t e r m a n u f a c t u r i n g p r o c e s s e s a n d c o m p u t e r w a s t e ar e depl et i n g
nat ural reso ur c es a n d pol luti ng t h e e n v i ro n m e n t .
2. Al t hou gh co m pu t e rs h av e i m p r o v e d productivit y i n m a n y w a ys a n d
creat ed a n entire i nd ust r y w i t h h u n dre ds of t h o u s a n d s of n e w jobs,
the skills of millions of workers a n d m anagers h a v e be en repl aced b y
c o m p u t e r s.
3. It is cruci al that pe rso n al a n d confi denti al rec or ds b e prot ect ed
properl y.
4. Adul t s, t een, a n d chi l dren a r o u n d t he w o r l d are u s i n g c o m p u t e r s t o
share publi cl y their phot os, videos, journals, m u s i c , a n d ot her
personal inform ation.
5. P r ol o n ge d or i m pr o p e r c o m p u t e r u s e c a n l ead to injuries or di sorders
of the hands, wrists, el b ow s, e ye s, necks, a n d back.
A. IDENTIFICATION
1. TRUE
2. FALSE
3. TRUE
4. FALSE
5. FALSE
B. MULTIPLE CHOICE
1. B
2. E
3. A
4. C
5. D
LEARNING OBJECTIVES:
After reading this Information Sheet, you should be able to:
1. Prepare the required documents or forms before you do a well-planned
installation
Are you the person everyone calls when they have a computer problem? Have
you considered getting paid for fixing near-fatal errors and turning your PC
prowess into a business? According a recent report, sales of computer services
are expected to exceed $47 billion this year in the U.S. alone, with PC repair
leading the way. But there are some requirements that you need to know before
joining the bandwagon of Computer Hardware Servicing trade, like
document/forms (e.g. Job Orders, Request Forms, and Report Sheets) and
qualifications for personnel in repairing computers.
REQUIRED DOCUMENTS/FORMS:
A. Job Order
A Job order (known as works order outside of the United States because
the work is produced in a manufacturing area known as the works) or job
order (sometimes job ticket or work ticket, as it often has some type of ticket
attached) is an order received by an organization from a customer or client, or
an order created internally within the organization. A work order may be for
products or services.
B . R eq u e s t F o r m a n d R e p o r t S h e e t
C o m p u t e r H a r d w a r e S ervi cing m ai ntenanc e, w h i c h i ncl udes pl anned
installation, m a i n objective is to kee p a n d i m pr ov e producti on facilities, to ke e p
and i m prove production facilities stable a nd efficient at the lowest life c ycle cost
wi th the active participation of all m e m b e r s in the c o m p a n y. A R equest F o r m is
T o develop m ai ntenance syst em to reduce life c ycle cost of m achi nery and
equipm ent t hrough the i nvolvem ent o f ever ybod y i n the organization
T o e n h a n c e c a p a b i l i t y f o r a d v a n c e d a n d s o p h i s t i c a t e d t e c h n o l o g y t h a t
would reinforce competitive p o wer.
S a mp l e R eq u est F o r m
O b se r va ti on/ s:
Rep o rt ed b y :
Donald B. Mand ac
Sign:
S a mp l e R e p o r t S h eet
Facility T y p e N a t u r e of Recommendation
Breakdown
R e p o r t e d b y: J uan De l a C r uz
Date: M a r c h 15, 2 0 1 6
Education
Employers prefer applicants who have completed formal electronics
training in a vocational school, community college or similar setting, reports the
Bureau of Labor Statistics. Training programs may last from 6 months to two
years. Some employers require at least a high school diploma or GED.
Certifications
Trainees can take the TESDA NC II Computer System Servicing
assessment to demonstrate their competency for entry-level jobs to employers.
The Technical Education and Skills Development Authority or TESDA offers a
variety of certification programs. In addition, technicians can achieve
certifications even for trainership.
C o m p a r e y o u r an s w er s w i th th e A n s w e r K e y o n th e n ext p age. If y ou
get 8 0 % a n d a b ov e , t h e n y o u m a y p r o c e e d to t h e n e x t acti vi ty b u t if
n ot, m a s t e r t h e l ess on a n d t a k e t h e S el f -C h e c k agai n .
IDENTIFICATION
1. FALSE
2. FALSE
3. FALSE
4. FALSE
5. FALSE
6. FALSE
7. TRUE
LEARNING OBJECTIVES:
A n O p e r a t i n g S y s t e m (O S ) is a set of p r o gr a m s that m a n a g e c o m p u t e r
ha rd w a re resources a n d provi de c o m m o n servi ces for application soft ware . T h e
o p e r a t i n g s y s t e m is a vi t al c o m p o n e n t o f t h e s y s t e m s o f t w a r e i n a c o m p u t e r
s ys t e m . A p p l i c a t i o n p r o g r a m s r e q u i r e a n o p e r a t i n g s ys t e m w h i c h a r e u s u a l l y
separat e p r o gr a m s , but c a n b e c o m b i n e d i n si m pl e s ys t em s .
Multi-user
operative. In pre-emptive multitasking, the operating system slices the CPU time
and dedicates one slot to each of the programs. Unix-like operating systems such
as Solaris and Linux support pre-emptive multitasking, as does Amiga OS.
Cooperative multitasking is achieved by relying on each process to give time to
the other processes in a defined manner. 16-bit versions of Microsoft Windows
used cooperative multi-tasking. 32-bit versions, both Windows NT and Win9x,
used pre-emptive multi-tasking. Mac OS prior to OS X used to support
cooperative multitasking.
Distributed
Embedded
Mac OS X
S e r v e r e d i t i o n s o f W i n d o w s a r e w i d e l y u s e d . I n r e c e n t ye a r s , M i c r o s o f t h a s
e x p e n d e d s i gn i f i c a n t c ap i t al i n a n ef fort t o p r o m o t e t h e u s e o f W i n d o w s a s a
se rv e r o p e r a t i n g e n v i r o n m e n t . H o w e v e r , W i n d o w s ' u s a g e o n se r ve rs i s n o t a s
wi despread as o n personal com put ers, as W i n d o w s c o m p e t e s against Li n u x a n d
B S D for server m a rk et share.
C o m p a r e y o u r an s w er s w i th th e A n s w e r K e y o n th e n ext p age. If y ou
get 8 0 % a n d a b ov e , t h e n y o u m a y p r o c e e d to t h e n e x t acti vi ty b u t if
n ot, m a s t e r th e l e ss on a n d t a k e th e S el f -C h e c k a g a i n
IDENTIFICATION
1. TRUE
2. FALSE
3. FALSE
4. FALSE
5. TRUE
LEARNING OBJECTIVES:
After reading this Information Sheet, you should be able to:
1. Classify of the hardware and software components of a computer with its
corresponding functions.
2. Determine the various computer components and peripherals
CONCEPT DEVELOPMENT:
Basic Hardware Components of Computer System
Today, almost everyone in our information society has a basic
understanding of what a computer is and what it can do. A contemporary
computer system consists of a central processing unit, primary storage,
secondary storage, input devices, output devices, and communications devices
that work together with software to perform calculations, organize data, and
communicate with other computers.
A computer is an electronic machine, operating under the control of instructions
stored in its own memory, that can be programmed to accept data (input),
process it into useful information (output), and store it away in a secondary
CBLM Computer System Date Developed: Document No. DHS CSS-001-16
March 2,2016
Servicing,NC II Issued by:
Date Revised:
storage device (store) for safekeeping or later reuse. T he processing of input into
output is directed b y the soft ware but per fo rm ed b y the h a r d w a re. Fi gure b e l o w
s h o w s s o m e c o m m o n c om p ut e r h a rd w ar e com po n ent s.
C o m m o n com pu t e r ha rd w a re c o m p o n e n t s
C o m p u t e r s ys t e m h a r d w a r e c o m p o n e n t s i n c l u d e de vi ce s t hat p e r f o r m t h e
f u n c t i o n s o f i n put , p r o c e s s i n g, d a t a s t o r a ge ; o u t p u t a n d c o m m u n i c a t i o n . T h e
devices responsible for these five areas are as follows:
I n p u t d e v i c e s . In p u t d e v i c e s a l l o w y o u t o ent e r d a t a o r c o m m a n d s i n a
form that the computer can use; they send the data or commands to the
processing unit. Commonly-used input devices include keyboard, mouse,
microphone, scanner, digital camera, and PC camera.
O u t p u t d e v i c e s . O u t p u t d e v i c e s s h o w p e o p l e t h e p r o c e s s e d d a t a --
information --in understandable and useful form. Four commonly used
output devices are a printer, a monitor, speakers, and a portable media
player. Input/output devices are playing an increasingly significant role in
our lives. The number and variety of input/output devices are expanding.
Pr o c e s s i n g d e vi ce s . P r o c e s s i n g de vi c es a r e t he c o m p u t e r el ect roni c
circuitry housed in the system unit. The circuitry in the system unit is
part of a circuit board called the motherboard. Two major components on
the motherboard are the processor and memory. The processor, formally
known as the central processing unit (CPU), has electronic circuitry that
manipulates input data into the information people want. Computer
instructions are actually are executed in the central processing unit.
Memory is a series of electronic elements that temporarily holds data and
program instructions while they are being processed by the CPU. Both the
processor and memory consist of chips. A chip is an electronic device that
contains many microscopic pathways designed to carry electrical current.
CBLM Computer System Date Developed: Document No. DHS CSS-001-16
March 2,2016
Servicing,NC II Issued by:
Date Revised:
Fi gu r e b e l o w s h o w s s o m e of t he c o m p o n e n t s insi de t he s ys t e m unit o n a
typical P C , including the processor, m e m o r y, expansion cards, drive bays, po we r
suppl y, ports a n d connectors. T h e processor is the devi ce that execut es p r o gr a m
i nst ructi ons. T h e m e m o r y d e v i c e is a p a c k a g e t hat h o l d s t e m p o r a r i l y d a t a a n d
p r o g r a m i nst ru ct i on s d u r i n g p r o c e s s i n g. A n e x p a n s i o n c a r d is a ci rcuit b o a r d
t hat a d d s d e v i c e s o r capabi l i t i es t o t h e c o m p u t e r . Fi n al l y, d e v i c e s o u t s i d e t h e
s ys t e m uni t , s u c h a s a k e yb o a r d , m o u s e , m o n i t o r , print er, o r m i c r o p h o n e , a r e
at t ached b y a cabl e t o a port or co nn e ct o r o n t he s ys t e m unit.
To conserve on space, all-in-one computer houses the system unit in the same
physical case as the monitor. On notebook computers, the keyboard and
pointing device often occupy the area on the top of the system unit. The display
attaches to the system unit by a hinge. The system unit on a handheld computer
usually consumes the entire device. On these devices, the display is part of the
system unit too.
When the cover of a system unit is removed, the motherboard, also called
system board, can be seen inside the housing. The motherboard, a single circuit
board, provides the path through which the processor communicates with
memory components, other components, and peripheral devices. In a typical
personal computer, the components attached to the motherboard include
processor, memory chips, support electronic circuitry, and expansion boards. It
is the processor that is the most important component of the motherboard.
RAM
manufacturers specify the maximum amount of RAM a computer can hold, for
example, 1GB expandable to 2GB.
ROM
Read-only memory (ROM) refers to memory chips storing permanent data and
instructions. That is, the items stored in ROM chips cannot be modified--hence,
the name read-only. ROM is usually nonvolatile. In ROM, the combination of
circuit states is fixed, and therefore its contents are not lost if the power is
removed. The data, instructions, or information stored on ROM chips often are
recorded when the chip is manufactured. ROM chips that contain permanently
written data, instructions, or information are called firmware. Firmware can be
read and used, but cannot be changed by user. For example, ROM contains the
programs that direct the computer to load the operating system and other files
when the computer is turned on. In addition to computers, many devices contain
ROM chips. For example, ROM chips in printers contain data for fonts.
Programmable read-only memory (PROM) is a blank ROM chip on which you
can permanently place data and programs. Once the data and instructions are
programmed into PROM chip, the chip functions like a regular ROM and cannot
be erased or changed. A variation of the PROM chip, called electrically erasable
programmable read-only memory (EEPROM) chip, allows a programmer to
erase the microcode with an electric signal. EEPROM chips are where the CPU's
data and instructions change, but only infrequently, such as an industrial robot
used in an automobile manufacturer.
Flash Memory
Another type of nonvolatile memory is called flash memory. Flash memory is a
chip that keeps its memory when the power is shut off. Similar to a EEPROM
chip, flash memory can be erased electronically and reprogrammed. Most
computers use flash memory to hold their startup instructions because it allows
the computer easily to update its contents. For example, when the computer
changes from standard time to day-light savings time, the contents of a flash
memory chip (and the real-time clock chip) change to reflect the new time.
Flash memory chips also store data and programs on many mobile computers
and devices, such as smart telephones, digital cameras, pagers, PDAs,
automotive devices, portable media players, digital voice recorders, and
printers. When you enter names and addresses in a smart phone or PDA, a flash
memory chip stores the data. Some portable media players such as MP3 players
store music on flash memory chips; others store music on tiny hard disks or
flash memory cards. The logic capabilities of these devices can be upgraded by
simply downloading new software from the Internet or a vendor-supplied disk to
flash memory.
CMOS
Some RAM chips, flash memory chips, and other types of memory chips use
complementary metal-oxide semiconductor (CMOS) technology because it
provides high speeds and consumes little power. CMOS technology uses battery
power to retain information even when the power to the computer is off. Battery-
backed CMOS memory chips, for example, can keep the calendar, date, and time
current even when the computer is off. The flash memory chips that store a
computer's startup information often use CMOS technology.
Expansion Slots and Adapter Cards
An expansion slot is a
socket on the motherboard
that can hold an adapter
card. An adapter card,
also called expansion card,
is a circuit board that
enhances functions of a
component of the system
unit and/or provides
connections to
peripherals. A peripheral
is a device that connects to
the system unit and is
controlled by the processor
in the computer. Examples An adapter card being inserted in an expansion slot
of peripherals are
modems, disk drives, printers, scanners, and keyboards. The adapter cards
contain the electronic circuitry for many supplemental capabilities, such as more
memory, higher-quality sound devices, a modem, extra ports, or graphics
and then use or play the component without having to configure the system
manually.
There are four widely used types of removable flash memory devices: flash
memory cards, USB flash drives, PC cards, and ExpressCard modules. Unlike
adapter cards that require you to open the system unit and install the card on
the motherboard, you can change a removable flash memory device without
having to open the system unit or restart the computer. This feature, called hot
plugging, allows you to insert and remove the removable flash memory and other
devices while the computer is running.
A USB flash drive is a flash memory storage device that plugs in a USB port on
a computer or portable device. A special type of USB flash drive, called a U3
smart drive, includes preinstalled software accessed through a Window-type
interface.
Many computers have a PC Card slot or an Express Card slot, which is a special
type of expansion slot that holds a PC Card or an Express Card module,
respectively. A PC Card is a thin, credit card-sized removable flash memory
device that primarily is used today to enable notebook computers to access the
Internet wirelessly. Express Card modules are the next generation of PC Cards.
An Express Card module, which can be used as a removable flash memory
device, adds memory, communications, multimedia, and security capabilities to
computers. Both PC Cards and Express Card modules conform to standards
developed by the Personal Computer Memory Card International Association.
These standards help to ensure the interchangeability of PC Cards and Express
Card modules among personal computers.
Other Components
Buses
As previously explained, a computer
processes and stores data as a series
of electronic bits. These bits are
transferred internally within the
circuitry of the computer along
electrical channels. Each channel,
called a bus, allows the various
devices inside and attached to the
system unit to communicate with A PC Card slides in a PC Card slot
each other. Just as vehicles travel on
a highway to move from one destination to another, bits travel on a bus.
Buses allow the various devices inside and attached to the system unit to
communicate with each other
Two basic types of buses are found in a computer: a system bus and an
expansion bus. A system bus is part of the motherboard and connects the CPU
to main memory. An expansion bus allows the CPU to communicate with
peripheral devices. Data transmitted to the CPU travels from the expansion bus
and the system bus. When computer professionals use the term bus by itself,
they usually are referring to the system bus. Since the types of expansion buses
on a motherboard determine the types of expansion cards you can add, you
should understand the expansion buses commonly found in today's personal
computers:
A n ol d a n d sl owest e x p a n s i on b u s is t he I S A ( I n d u s t r y S t a n d a r d
Architecture) bus. A mouse, modem card, sound card, and low-speed
network card are examples of devices that connect to the ISA bus directly
or through an ISA bus expansion slot.
Th e P C I (Peripheral C o mp o n e n t Interconnect) b u s is a high-speed
expansion bus that connects higher speed devices. Types of cards inserted
into a PCI bus expansion slot include video cards, sound cards, SCSI
cards, and high-speed network cards. The PCI bus transfers data about
four times faster than the ISA bus. Most current personal computers have
a PCI bus.
T h e P C I E x p r e s s ( P C I e ) b u s is a n e x p a n s i o n b u s t hat e x p a n d s o n a n d
doubles the speed of the original PCI bus. Nearly all video cards today use
the PCI Express bus, as well as many hard disks and network cards.
Experts predict the PCI Express bus eventually will replace the PCI bus
completely.
The Accelerated Gr aphi cs Port ( A G P) is actually a bus designed b y Intel
to improve the speed with which 3-D graphics and video are transmitted.
When an AGP video card is inserted in an AGP bus slot, the AGP bus
provides a faster, dedicated interface between the video card and memory.
Newer processors support AGP technology.
T h e Un i v e rs al S eri al B u s ( U S B ) a n d Fi r e W i r e b u s are buses that
eliminate the need to install expansion cards into expansion slots. In a
computer equipped with a USB, USB devices are connected to each other
outside the system unit and then a single cable attaches to the USB port.
The USB port then connects to USB, which connects to the PCI bus on the
motherboard. The USB hot plug feature allows peripheral devices to be
connected to or removed from the USB port while the PC is running. The
FireWire bus works in a similar fashion. With these buses, expansion slots
are available for devices not compatible with USB or FireWire.
T h e e x p a n s i o n b u s fo r a P C C a r d i s t h e P C C a r d b u s . W i t h a P C C a r d
inserted into a PC Card slot, data travels on the PC Card bus to the PCI
bus.
U S B ( U n i v e r s a l S e r i a l B u s ) p o r t s a r e u s e d i n h i g h -s p e e d d e v i c e
interfaces. U p t o 1 2 7 peripheral devi c es c a n b e dai s y- ch ai n e d t o a si ngl e
U S B port. U S B ports are ideal for digital cam eras, scanners, g a m e s
controll ers, M P 3 m u s i c pl a yer, C D & D V D , r e m o v a b l e h a r d disk, P D A ,
smart phone, a nd high-speed m o d e m s . M a n y s ys t em units have six to
eight U S B ports. S o m e newer peripheral devices m a y attach onl y to a U S B
port. Ot hers attach to either a serial or parallel port, as well as a U S B port.
W h e n connecting a device to a U S B port, yo u d o not need to install a card
in t he c o m p uter. S i m p l y p l u g o n e e n d of t he cabl e into t he U S B port a n d
the other en d into the device. T o attach multiple peripherals using a single
U S B port, yo u c a n u se a U S B hub. A U S B h u b is a devi ce that pl u gs i n a
U S B p o r t o n t h e s ys t e m u n i t a n d c o n t a i n s m u l t i p l e U S B port s i n w h i c h
you plug cables from U S B devices. S o m e U S B hubs are wireless. The latest
CBLM Computer System Date Developed: Document No. DHS CSS-001-16
March 2,2016
Servicing,NC II Issued by:
Date Revised:
version of USB, called USB 2.0, is a more advanced and faster USB, with
speeds 40 times higher than that of its predecessor.
Fi r eWi re ports ,
also called IEEE
1394 port, are
similar to the
USB port and
can connect
multiple types of
devices that
require faster
data
transmission
speeds such as
digital video USB and FireWire ports are replacing traditional ports
cameras, digital
VCRs color printer, scanners, digital cameras, and DVD drives to a single
connector. Up to 63 devices can be connected together using a FireWire
port. The latest FireWire version, called FireWire 800, is much more
advanced than its predecessor, FireWire 400. The FireWire also supports
Plug and Play. Many computer professionals believe that ports such as
USB and FireWire someday will replace serial and parallel ports
completely. Having standard ports and connectors, such as USB and
FireWire, greatly simplify the process of attaching devices to a computer.
In general, FireWire has replaced parallel and SCSI ports, and USB ports
have replaced mouse, keyboard, serial, audio, and parallel ports. Some
newer computers do not have a serial or parallel port. Users plug the device
in a USB or FireWire port. Figure 4-32 shows how USB and FireWire are
replacing other ports completely.
There are five special-purpose ports available: MIDI, eSATA, SCSI, IrDA, and
Bluetooth. These ports are not included in typical computers. For a computer to
have these ports, you often must customize the computer purchase order. MIDI
(Musical Instrument Digital Interface) ports connect the system unit to a
musical instrument, such as an electronic keyboard. The electronic music
industry has adopted MIDI as a standard to define how devices, such as sound
cards and synthesizers, represent sounds electronically. A synthesizer, which
can be a peripheral or a chip, creates sound from digital instructions. A system
CBLM Computer System Date Developed: Document No. DHS CSS-001-16
March 2,2016
Servicing,NC II Issued by:
Date Revised:
unit with a MIDI port has the capability of recording sounds that have been
created by a synthesizer and the processing the sounds to create new sounds.
Nearly every sound card supports the MIDI standard, so you can play and
manipulate on one computer sounds that originally were created on another
computer.
An eSATA (external Serial Advanced Technology Attachment) port, allows
you to connect an external SATA hard disk to a computer. SATA hard disks are
popular because of their fast data transmission speeds. eSATA connections
provide up to six times faster data transmission speeds than external hard disks
attached to a computer's USB or FireWire port.
SCSI (Small Computer System Interface) ports are special high-speed parallel
port and provide a parallel interface that enables faster data transmission than
serial and parallel ports. Also up to 15 SCSI peripheral devices can be daisy-
chained to a single SCSI port; that is, they are connected along a single cable.
The first SCSI device connects to the computer, the second SCSI device connects
to the first SCSI device, and so on. SAS (serial-attached SCSI) is a newer type of
SCSI that transmits at much faster speeds than parallel SCSI.
Power Supply, Cooling Technology
Many personal computers plug in standard wall outlets, which supply an
alternating current (AC) of 115 to 120 volts. This type of power is unsuitable for
use with a computer, which requires a direct current (DC) ranging from 5 to 12
volts. The power supply is the component of the system unit that converts the
wall outlet AC power into DC power. Different motherboards and computers
require different wattages on the power supply. If a power supply is not providing
the necessary power, the computer will not function properly.
Built into the power supply is a fan that keeps the power supply cool. Many
newer computers have additional fans near certain components in the system
unit such as the processor, hard disk, and ports. Processor chips generate quite
a bit of heat, which could cause the chip to burn up. Although the computer’s
main fan generates airflow, many of today’s processors require additional
cooling. A heat sink is a small ceramic or metal component with fins on its
surface that absorbs and disperses heat produced by electrical components such
as a processor. Because a heat sink consumes extra space, smaller device called
a heat pipe cools processors in notebook computers.
T AS K SHEET. 1.1-4
Supplies/Materials: P ap e r a n d P e n
Eq uip ment:
1. C o m p u t e r
2. P P E
S tep s / Pr o c e d u r e:
1. P roceed to the station (wit h P C Unit) a ssi gned to yo u
2. Identify the different c o m p o n e n t s a n d write the specifications of
e ac h c o m p o n e n t o n yo u r paper.
3 . S u b m i t o u t p u t t o t rainer for ev al u at i o n
LEARNING OBJECTIVES:
After readi ng this Inform ation S heet , yo u should be abl e to:
1. Identif y t h e different t ool s a n d e q u i p m e n t us e d in c o m p u t e r s ys t e m s
and networks
2. D e t e r m i n e t he di fferent u s e a n d funct io n s of t hese t ools a n d e q u i p m e n t
O n e i m p o r t a nt t hi n g t o consi d er b e f o r e e x e c u t i n g a w e l l -p l a n n e d c o m p u t e r
installation i s that o n e m u s t b e k n o w l e d g e a b l e i n t he different tool s a n d
e q u i p m e n t u s e d i n c o m p u t e r s ys t e m s a n d n e t w o r k s . F u r t h e r m o r e , t h e i d e a o n
h o w t h e s e t o o l s a n d e q u i p m e n t a r e p r o p e r l y u s e d is a n o t h e r i m p o r t a n t
consi derati on i n installing c o m p ut e r s yst em s.
Pro tective E y ew ea r
A mu l ti -me t e r or a mu l ti -tester,
also known as a V O M (Volt-O h m
meter), is an electronic m e as ur i n g
i nst ru m e nt that c o m b i n e s several
m e a s u r e m e n t funct i ons in o n e
unit
Pliers (Assorted)
Screwdriver
Soldering Gu n
A soldering gu n is
a tool for soldering m et al s using
tin-based solder to a chi eve a
highl y conductive contact
Desoldering T ool
Allen Wrench
A h ex k ey , All en k e y , or Allen
w ren ch (also k n o w n b y various
other s yn on ym s ) is a tool of
hex a go n al cross -sect ion us ed to
drive bolts a n d s cr e ws that h a v e a
hex a go n al socket in th e h e a d
(internal-wrenching hex agon drive)
Flashlight
Mirror
T weezers
A n antistatic w ri st strap, E S D
wrist strap, or g rou n d bracelet is
a n antistatic d e v i c e u s e d t o
safely ground a person worki n g on
very
sensitive electronic e quipment , to
prevent t he bui l dup of static
electricity o n their body, whi ch
c a n result i n electrostatic
discharge (ESD)
Gloves
A gloves are garm ent s for covering
a n d protecting t h e w h o l e h a n d
Printer
a printer is a peripheral w h i c h
produces a text or graphics o f
d o c u m e n t s st ored i n
electronic form , usuall y on
ph ysi cal print m e d i a s u c h as
p a p e r o r t r a nsp a r en c i es
Computer
A computer is
a p r o g r a m m able m a chi n e desi gned
to aut om at i call y c arr y out a
sequence of arithmetic or logical
o p erations
Wi n d ow s Operating S ystem
CD/DVD
Devi ce D ri v e r
CD/DVD
A n application used
to install the device
a n d peripherals of a
c o m p u t e r s ys t e m s
a n d net w or ks
R S 232 pin
insertion/extraction
to ol
R S 2 3 2 and D -S u b
P i n Insert i on a n d
Removal Tool
Co mp u te r N etw ork i ng
T ools a n d Devi ce a n d
Illustratio ns
their Fu n c t i o n s
Crimping Tool
LAN Tester
U T P Unshielded
Twisted Pair Cat 5
Cable
R J 4 5 C o n n ector
A plastic connector
used for UTP Cable
to connect
computers in a
net work
E th ern et S w i t ch
A network
sw i t ch or sw i tch i n g
h u b is a c o m p u t e r
networking
d e v i c e t hat
connects net work
segm ent s or net wo rk
devices
R e f e ren c es
1. h t t p : / / w w w . w o r kc o v e r . n s w . go v . a u / O H S / d e f a u l t . h t m
2. www.cengageasia.com
3. www.wikipedia.com
SELF-CHECK NO. 1.1-5
A. IDENTIFICATION.
Direction: Identify the Precautions a n d Procedures write T R U E if the
statem ent is correct a n d F A L S E if the statem ent is wron g.
________3. Fliers are hand tool used to hold objects firmly for beding or physical
C om p r essi on
________4. A screw is a tool for driving screws and often rotating other machine
el em ents wi t h the m at i ng dri ve s yst em
________5. A Soldering G u n is a tool for soldering metals using tin-based solder
to achieve a highl y conductive cont act
B. MATCHING TYPE
Direction: Sel ect yo ur answer o n the choices b el o w that will correspond on the
statem ent. W ri t e the letter of yo ur an sw e r o n the space provi ded.
1. Mirror
2 . F l a s h l i ght
3. Gloves
4. Tweezers
5. IC Insertion a n d Extracting To ol
C o m p a r e y o u r an s w er s w i th th e A n s w e r K e y o n th e n ext p age. If y ou
get 8 0 % a n d a b ov e , t h e n y o u m a y p r o c e e d to t h e n e x t acti vi ty b u t if
n ot, m a s t e r t h e l ess on a n d t a k e t h e S elf -C h e c k a gai n .
C. IDENTIFICATION
1. FALSE
2. FALSE
3. FALSE
4. FALSE
5. TRUE
D. MULTIPLE CHOICE
1. G
2. J
3. F
4. I
5. H
EVIDENCE PLAN
Observation wi th
Questioni ng
Questioni ng
T h e e v i d e n c e m u s t s h o w th at t h e trai n ee …
P l ans a n d prepares unit a s s e m b l y to ensu re O H & S
policies a n d procedures , sequences the w or k
X X X
appropri atel y in ac c ordance w i t h s yst em s
requirements
Identifies a n d obtains m aterials necessary t o com pl et e
the w o r k i n ac co rd a nc e wi t h es tablished procedu res X X X
a n d c h e c k s agai nst s ys t e m s re qui r em en t s
Obt ai ns tools, e q u i p m e n t a n d testing devi ces i n
installation w o r k w h i c h est ablishes proc edures a n d t o X X
com pl y wi t h requirements
Ass em bl es c om put e r hardw are in accordance wi t h
X X
est abli shed p r o c e d u r e s a n d s ys t e m s r e q u i r e m e n t s
X X
Installs a pplication software b ased o n software
installation gui d es , e n d -use r r eq ui r em en t s a n d
software license agre em ent
X X
Carries out v ariation to application soft ware
installation i n a c c o r d a n c e t o cust om er/ c l i ent
r equ i r em ent s
X X X
Ac c es s es a n d installs s oft war e updat es i n accord anc e
wi t h m anufact ure r’s r e c o m m e n d a t i o ns a n d
r equ i r em ent s
X
C o n d u c t s s tress test to ensure reliabilit y of e q u i pm e n t
in a c c o r d a n c e w i t h m an u fa ct u re r ’s i nst ructi ons a n d
s ys t e m r equi rem ent s
X X X
F ollo w s 5 S and 3 R s according to environmental
policies
X X
F o r w a r d s d o c u m e n t a t i o n to appropri at e personnel a n d
/or aut hori t y i n rel ati on t o t he test i n a c c o r d a n c e w i t h
r equ i r em ent s
Identifies s o u n d card
X X
Table of Specification
Objectives/ # of
Content Area/ Knowledge Co mp reh en si ve Application Items/ %
Topics o f test
Unit assembly
is p l a n n e d a n d
prepared to
ensure O H & S
policies a n d
p r o c e d u r e s a r e (5) (2) (3) (10)
followed, the
w o r k is 10% 4% 6% 20%
appropriatel y
sequenced in
a cc o r dance with
r eq u i re men ts
Operating
system (OS) is
installed in
accordance with
established (2) (3) (5) (10)
installation 4% 6% 10% 20%
procedures and
to comply with
end-user
requirements
Documentation
in relation to
the test is
forwarded to (1) (1) (3) (5)
appropriate 2% 2% 6% 10%
personnel
and/or
authority in
accordance
with
r equ i r em ent s
Computer
h a r d w a r e is
assembled in (2) (3) (10) (15)
a c c or d a nc e wi t h
est abl ished 4% 6% 20% 30%
procedures and
s ys t e ms
r e qui r e ment s
T oo ls,
e q u i p men t a n d
testing devices
n e e d e d to carry
o u t t he
installation
w o rk are
obtained in
(5) (3) (2) (10)
a cc o r dance with
est abli shed 10% 6% 4% 20%
procedures and
c h e c k e d for
correct
operation and
safety
PERFORMANCE TEST
I. MULTIPLE CHOICE
DIRECTION: Select the best answer f rom a m o n g the choices given. W ri t e
yo u r a n s w e r o n yo u r a n s w e r sheet s. ( 1 5 m i n u t e s t i m e l i mi t. 1 0 i t e m s e a c h )
B. Printer
C. CPU
D. All of the Above
A. Size
B. Speed
C. Accuracy
D. All of the Above
A. Motherboard
B. UPS
C. P ower Suppl y
D. All of the Above
7. Fail ure t o d o s o m a y c a u s e d a m a g e t o yo u r m o t h e r b o a r d a n d i n
the _________.
A. Solar S yst em
B. S ys t em C o m p o n e n t
C . S hoot S ys t e m
D. None of the Above
8. T e s t t h e c o m p uter, i ns ur i n g t hat it m e e t s t he n e c e s s a r y s y s t e m
requirements before _________.
A. Booting U p
B. Heating U p
C. W arm i ng U p
D. All of the Above
A. Power on Self-Test
B. P ow er on Suppl y-Test
C. P ower on S yst em -Test
D. None of the Above
A . Fu nd am ent al s of Operati ng S ys t e m
A. Operating S ys t e m
B. Application P rogram s
C . Ti m e -Sharing Operating S ys t e m
D. Multi-User Operating S ys t e m
E. Single-Tasking S ys t em
F. Dist ri but ed Ope r a t i n g S ys t e m
G. E m b e d d e d Operat ing S ys t em
H. K en Tho m ps on
I. M a c O S X
J. Li n u s T o r v a l d
CBLM Computer System Date Developed: Document No. DHS CSS-001-16
March 2,2016
Servicing,NC II Issued by:
Date Revised:
V. COMPLETION
ANSWER KEYS
I. MULTIPLE CHOICE
1. A
2. B
3. C
4. A
5. A
6. C
7. B
8. A
9. A
10. C
V. COMPLETION
A.
1. PROTECTIVE EYEWEAR
2. MULTI-METER OR MULTI-TESTER OR VOM METER
3. PLIER
4. SCREWDRIVER
5. SOLDERING GUN OR IRON
6. DESOLDERING TOOLS
7. FLASHLIGHT
8. TWEEZERS
9. GLOVE
10. PRINTER