DSS Express

User's Manual

ZHEJIANG DAHUA VISION TECHNOLOGY CO., LTD. V8.1.1

 User's Manual

Foreword

General
This user’s manual introduces the functions and operations of DSS Express (hereinafter referred to as
"the system" or "the platform").

Safety Instructions
The following signal words might appear in the manual.
Signal Words Meaning

Indicates a high potential hazard which, if not avoided, will result in

death or serious injury.

Indicates a medium or low potential hazard which, if not avoided,

could result in slight or moderate injury.
Indicates a potential risk which, if not avoided, could result in
property damage, data loss, reductions in performance, or
unpredictable results.

Provides methods to help you solve a problem or save time.

Provides additional information as a supplement to the text.

Privacy Protection Notice

As the device user or data controller, you might collect the personal data of others such as their face,
fingerprints, and license plate number. You need to be in compliance with your local privacy
protection laws and regulations to protect the legitimate rights and interests of other people by
implementing measures which include but are not limited: Providing clear and visible identification
to inform people of the existence of the surveillance area and provide required contact information.

About the Manual

● The manual is for reference only. Slight differences might be found between the manual and the
product.
● We are not liable for losses incurred due to operating the product in ways that are not in
compliance with the manual.
● The manual will be updated according to the latest laws and regulations of related jurisdictions.
For detailed information, see the paper user’s manual, use our CD-ROM, scan the QR code or visit
our official website. The manual is for reference only. Slight differences might be found between
the electronic version and the paper version.
● All designs and software are subject to change without prior written notice. Product updates
might result in some differences appearing between the actual product and the manual. Please
contact customer service for the latest program and supplementary documentation.
● There might be errors in the print or deviations in the description of the functions, operations
and technical data. If there is any doubt or dispute, we reserve the right of final explanation.
● Upgrade the reader software or try other mainstream reader software if the manual (in PDF

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 User's Manual
format) cannot be opened.
● All trademarks, registered trademarks and company names in the manual are properties of their
respective owners.
● Please visit our website, contact the supplier or customer service if any problems occur while
using the device.
● If there is any uncertainty or controversy, we reserve the right of final explanation.

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Important Safeguards and Warnings

This section introduces content covering the proper handling of the device, hazard prevention, and
prevention of property damage. Read carefully before using the device, and comply with the
guidelines when using it.

Transportation Requirements

● Pack the device with packaging provided by its manufacturer or packaging of the same quality
before transporting it.
● Avoid heavy stress, violent vibration, and immersion during transportation.
● Transport the device under allowed humidity and temperature conditions. Refer to the technical
parameters for requirements on the transporting temperature and humidity of the device.

Storage Requirements

● Store the device under allowed humidity and temperature conditions. Refer to the technical
parameters for requirements on the storing temperature and humidity of the device.
● Avoid heavy stress, violent vibration, and immersion during storage.

Installation Requirements

● Make sure that the power is off when you connect the cables, install or disassemble the device.
● For devices with earthing systems, make sure they are grounded to avoid being damaged by
static electricity or induced voltage, and prevent electrocution from occurring.
● All installation and operations must conform to local electrical safety regulations.
● Use accessories suggested by the manufacturer, and installed by professionals.
● Do not block the ventilator of the device, and install the device in a well-ventilated place.
● Do not expose the device to heat sources or direct sunlight, such as radiator, heater, stove or
other heating equipment, which is to avoid the risk of fire.
● Do not place the device in explosive, humid, dusty, extremely hot or cold sites with corrosive gas,
strong electromagnetic radiation or unstable illumination.
● Avoid heavy stress, violent vibration, and immersion during installation.

Safe and stable power supply is a prerequisite for proper operation of the device.
● Make sure that the ambient voltage is stable and meet the power supply requirements of the
device.
● Prevent the power cord from being trampled or pressed, especially the plug, power socket and
the junction from the device.
● For devices that can be powered by multiple supplies, do not connect them to two or more kinds
of power supplies; otherwise, the device might be damaged.

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● Refer to the specific user’s manual for the power requirements of single device.

It is recommended to use the device with a lightning protector for better lightning-proof effect.

Operation Requirements

A suitable operating environment is the foundation for the device to work properly. Confirm
whether the following conditions have been met before use.
● Use the device under allowed humidity and temperature conditions. Refer to the technical
parameters for requirements on the operating temperature and humidity of the device.
● Use the device on a stable base.
● Do not let any liquid flow into the device to avoid damage to internal components. When liquid
flows into the device, immediately disconnect the power supply, unplug all cables connected to
it, and contact after-sales service.
● Do not plug or unplug RS-232, RS-485 and other ports with the power on, otherwise, the ports
will be easily damaged.
● Back up data in time during deployment and use, in an effort to avoid data loss caused by
abnormal operation. The company is not liable for data security.
● The company is not responsible for damages to the device or other product problems caused by
excessive use or other improper use.

Maintenance Requirements.

● Contact professionals for regular inspection and maintenance of the device. Do not disassemble
or dismantle the device without a professional present.
● Use accessories suggested by the manufacturer, and maintain the device by professionals.

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Table of Contents
Foreword ........................................................................................................................................................................................................I
Important Safeguards and Warnings ............................................................................................................................................ III
1 Overview ................................................................................................................................................................................................... 1
1.1 Introduction ................................................................................................................................................................................. 1
1.2 Highlights ...................................................................................................................................................................................... 1
2 Installation and Deployment .......................................................................................................................................................... 2
2.1 Standalone Deployment ........................................................................................................................................................ 2
2.1.1 Server Requirements .................................................................................................................................................... 2
2.1.2 Installing DSS .................................................................................................................................................................... 3
2.1.3 Configuring Server IP Address ................................................................................................................................. 6
2.1.4 Managing System Services ........................................................................................................................................ 6
2.1.5 Installing and Logging into DSS Client ................................................................................................................ 8
2.1.5.1 Installing DSS Client ........................................................................................................................................... 8
2.1.5.1.1 DSS Client Requirements ...................................................................................................................... 8
2.1.5.1.2 Downloading and Installing DSS Client......................................................................................... 9
2.1.5.2 Logging in to DSS Client .................................................................................................................................10
2.1.5.3 Homepage of DSS Client ................................................................................................................................11
2.1.6 Licensing ...........................................................................................................................................................................12
2.1.6.1 Applying for a License .....................................................................................................................................12
2.1.6.2 Activating License .............................................................................................................................................12
2.1.6.2.1 Online Activation ....................................................................................................................................12
2.1.6.2.2 Offline Activation ....................................................................................................................................13
2.2 Configuring LAN or WAN .....................................................................................................................................................14
2.2.1 Configuring Router ......................................................................................................................................................14
2.2.2 Mapping IP or Domain Name ..................................................................................................................................14
3 Basic Configurations .........................................................................................................................................................................15
3.1 Preparations...............................................................................................................................................................................15
3.1.1 Installing DSS Client ....................................................................................................................................................15
3.1.2 Installing Mobile Client..............................................................................................................................................15
3.2 Managing Resources ..............................................................................................................................................................15
3.2.1 Adding Organization ..................................................................................................................................................15
3.2.2 Managing Device ..........................................................................................................................................................17
3.2.2.1 Searching for Online Devices .......................................................................................................................17
3.2.2.2 Initializing Devices ............................................................................................................................................18
3.2.2.3 Changing Device IP Address ........................................................................................................................19

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3.2.2.4 Adding Devices ...................................................................................................................................................19
3.2.2.4.1 Adding Devices One by One ..............................................................................................................19
3.2.2.4.2 Adding Devices through Searching ...............................................................................................21
3.2.2.4.3 Importing Devices ..................................................................................................................................21
3.2.2.5 Editing Devices....................................................................................................................................................22
3.2.2.5.1 Changing IP Address .............................................................................................................................22
3.2.2.5.2 Modifying Device Information .........................................................................................................22
3.2.2.5.3 Modifying Device Organization ......................................................................................................23
3.2.2.5.4 Changing Device Password................................................................................................................24
3.2.2.6 Modifying Device Time Zone .......................................................................................................................24
3.2.2.7 Exporting Devices ..............................................................................................................................................25
3.2.3 Binding Resources ........................................................................................................................................................26
3.2.4 Adding Recording Plan ..............................................................................................................................................28
3.2.4.1 Adding Recording Plan One by One .........................................................................................................28
3.2.4.2 Adding Center Recording Plans in Batches ..........................................................................................30
3.2.4.2.1 General Recording Plan .......................................................................................................................31
3.2.4.2.2 Motion Detection Recording Plan ..................................................................................................32
3.2.5 Adding Time Template ..............................................................................................................................................33
3.2.6 Configuring Video Retention Period ..................................................................................................................33
3.2.7 Configuring Events ......................................................................................................................................................34
3.2.8 Configuring Device Parameters ............................................................................................................................35
3.2.8.1 Configuring Camera Properties..................................................................................................................35
3.2.8.1.1 Configuring Property Files .................................................................................................................35
3.2.8.1.2 Applying Configuration Files ............................................................................................................45
3.2.8.2 Video ........................................................................................................................................................................47
3.2.8.2.1 Video Stream .............................................................................................................................................47
3.2.8.2.2 Snapshot Stream .....................................................................................................................................49
3.2.8.2.3 Overlay .........................................................................................................................................................51
3.2.8.3 Audio ........................................................................................................................................................................53
3.2.9 Synchronizing People Counting Rules ...............................................................................................................54
3.3 Adding Role and User ............................................................................................................................................................55
3.3.1 Adding User Role ..........................................................................................................................................................55
3.3.2 Adding User .....................................................................................................................................................................56
3.3.3 Password Maintenance ..............................................................................................................................................57
3.3.3.1 Changing Password for the Current User ..............................................................................................57
3.3.3.2 Changing Password for Other Users ........................................................................................................58
3.3.3.3 Resetting User Password ...............................................................................................................................58

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3.4 Configuring Storage...............................................................................................................................................................59
3.4.1 Configuring Server Disk ............................................................................................................................................59
3.4.2 Configuring Device Storage ....................................................................................................................................60
4 Businesses Configuration ...............................................................................................................................................................62
4.1 Configuring Events .................................................................................................................................................................62
4.2 Configuring Map ......................................................................................................................................................................68
4.2.1 Preparations ....................................................................................................................................................................68
4.2.2 Adding Map .....................................................................................................................................................................68
4.2.3 Marking Devices ............................................................................................................................................................70
4.3 Personnel and Vehicle Information Management ..................................................................................................70
4.3.1 Configuring Personnel Information ....................................................................................................................71
4.3.1.1 Adding Person Group ......................................................................................................................................71
4.3.1.2 Adding Personnel ..............................................................................................................................................72
4.3.1.2.1 Adding a Person ......................................................................................................................................72
4.3.1.2.2 Importing Personnel .............................................................................................................................78
4.3.1.2.3 Extracting Personnel Information ..................................................................................................80
4.3.1.3 Issuing Cards in Batches .................................................................................................................................82
4.3.1.4 Editing Personnel Information ...................................................................................................................84
4.3.2 Vehicle Management ..................................................................................................................................................84
4.4 Watch List Configuration .....................................................................................................................................................87
4.4.1 Face Watch List...............................................................................................................................................................87
4.4.1.1 Creating Face Comparison Group .............................................................................................................87
4.4.1.2 Adding Face ..........................................................................................................................................................89
4.4.1.3 Arming Face ..........................................................................................................................................................90
4.4.2 Vehicle Watch List ........................................................................................................................................................92
4.4.2.1 Creating Vehicle Arming Group .................................................................................................................92
4.4.2.2 Adding Vehicles ..................................................................................................................................................93
4.4.2.3 Arming Vehicles..................................................................................................................................................93
4.5 Access Control ...........................................................................................................................................................................94
4.5.1 Preparations ....................................................................................................................................................................94
4.5.2 Configuring Door Groups .........................................................................................................................................94
4.5.3 Configuring Access Permission Groups.............................................................................................................95
4.5.4 Configuring Public Passwords ...............................................................................................................................98
4.5.5 Anti-passback .................................................................................................................................................................98
4.5.6 Configuring Time Templates ............................................................................................................................... 100
4.5.7 Configuring Holidays ............................................................................................................................................... 100
4.5.8 Configuring Access Control Devices ................................................................................................................ 101

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4.5.9 Configuring Door Information ............................................................................................................................ 102
4.6 Video Intercom ...................................................................................................................................................................... 104
4.6.1 Preparations ................................................................................................................................................................. 104
4.6.2 Call Management ....................................................................................................................................................... 104
4.6.2.1 Configuring Call Group ................................................................................................................................ 104
4.6.2.2 Adding Management Group ..................................................................................................................... 105
4.6.2.3 Configuring Group Relation ...................................................................................................................... 106
4.6.3 Configuring Building/Unit and Call Mode ..................................................................................................... 107
4.6.4 Synchronizing Contacts.......................................................................................................................................... 107
4.6.5 Setting Private Password ....................................................................................................................................... 108
4.6.6 App User ......................................................................................................................................................................... 108
4.7 Visitor Management............................................................................................................................................................ 109
4.7.1 Preparations ................................................................................................................................................................. 109
4.7.2 Configuring Visit Settings ..................................................................................................................................... 109
4.8 Parking Lot ............................................................................................................................................................................... 110
4.8.1 Preparations ................................................................................................................................................................. 110
4.8.2 Configuring Parking Lot ......................................................................................................................................... 111
4.8.2.1 Basic Information ............................................................................................................................................ 111
4.8.2.2 Event Parameter .............................................................................................................................................. 115
4.8.3 Managing Vehicle Group ....................................................................................................................................... 116
4.9 Intelligent Analysis .............................................................................................................................................................. 117
4.9.1 People Counting Group .......................................................................................................................................... 117
4.9.2 Scheduled Report ...................................................................................................................................................... 118
5 Businesses Operation .................................................................................................................................................................... 120
5.1 Monitoring Center ................................................................................................................................................................ 120
5.1.1 Main Page ...................................................................................................................................................................... 120
5.1.2 Video Monitoring....................................................................................................................................................... 121
5.1.2.1 Viewing Live Video......................................................................................................................................... 121
5.1.2.2 View ....................................................................................................................................................................... 132
5.1.2.2.1 Creating View ......................................................................................................................................... 132
5.1.2.2.2 Viewing View.......................................................................................................................................... 133
5.1.2.3 Favorites .............................................................................................................................................................. 134
5.1.2.3.1 Creating Favorites ............................................................................................................................... 135
5.1.2.3.2 Viewing Favorites ................................................................................................................................ 135
5.1.2.4 PTZ.......................................................................................................................................................................... 135
5.1.2.4.1 Configuring Preset .............................................................................................................................. 135
5.1.2.4.2 Configuring Tour .................................................................................................................................. 136

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5.1.2.4.3 Configuring Pattern............................................................................................................................ 137
5.1.2.4.4 Configuring Scan.................................................................................................................................. 138
5.1.2.4.5 Enabling/Disabling Pan .................................................................................................................... 139
5.1.2.4.6 Enabling/Disabling Wiper ............................................................................................................... 139
5.1.2.4.7 Enabling/Disabling Light ................................................................................................................. 139
5.1.2.4.8 Configuring Custom Command .................................................................................................... 139
5.1.2.4.9 PTZ Menu ................................................................................................................................................. 140
5.1.2.5 Fisheye-PTZ Smart Track............................................................................................................................. 142
5.1.2.5.1 Preparations ........................................................................................................................................... 142
5.1.2.5.2 Configuring Fisheye-PTZ Smart Track....................................................................................... 143
5.1.2.5.3 Applying Fisheye-PTZ Smart Track ............................................................................................. 144
5.1.3 Playback ......................................................................................................................................................................... 145
5.1.3.1 Page Description ............................................................................................................................................. 145
5.1.3.2 Playing Back Recordings ............................................................................................................................. 146
5.1.3.3 Locking Videos ................................................................................................................................................. 149
5.1.3.4 Tagging Videos ................................................................................................................................................ 151
5.1.3.5 Filtering Recording Type............................................................................................................................. 151
5.1.3.6 Clipping Videos ................................................................................................................................................ 152
5.1.3.7 Smart Search ..................................................................................................................................................... 154
5.1.4 Map Applications ....................................................................................................................................................... 155
5.1.5 Video Wall...................................................................................................................................................................... 157
5.1.5.1 Configuring Video Wall................................................................................................................................ 157
5.1.5.1.1 Page Description .................................................................................................................................. 157
5.1.5.1.2 Preparations ........................................................................................................................................... 159
5.1.5.1.3 Adding Video Wall ............................................................................................................................... 159
5.1.5.1.4 Configuring Video Wall Display Tasks ...................................................................................... 160
5.1.5.1.5 Configuring Video Wall Plans ........................................................................................................ 161
5.1.5.2 Video Wall Applications .............................................................................................................................. 164
5.1.5.2.1 Instant Display ...................................................................................................................................... 164
5.1.5.2.2 Video Wall Task Display.................................................................................................................... 165
5.1.5.2.3 Video Wall Plan Display .................................................................................................................... 166
5.2 Event Center ............................................................................................................................................................................ 166
5.2.1 Real-time Alarms ........................................................................................................................................................ 166
5.2.2 History Alarms ............................................................................................................................................................. 168
5.3 DeepXplore .............................................................................................................................................................................. 169
5.3.1 Searching for Records.............................................................................................................................................. 169
5.3.2 Searching for People ................................................................................................................................................ 171

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5.3.3 Searching for Vehicles ............................................................................................................................................. 172
5.4 Access Management ........................................................................................................................................................... 174
5.4.1 Access Control Application ................................................................................................................................... 174
5.4.1.1 Viewing Videos ................................................................................................................................................ 174
5.4.1.2 Unlocking Door ................................................................................................................................................ 175
5.4.1.3 Locking Door ..................................................................................................................................................... 176
5.4.1.4 Viewing Event Details ................................................................................................................................... 177
5.4.1.5 Viewing Access Control Records ............................................................................................................. 178
5.4.1.5.1 Online Records ...................................................................................................................................... 178
5.4.1.5.2 Offline Records ...................................................................................................................................... 179
5.4.2 Video Intercom Application ................................................................................................................................. 180
5.4.2.1 Call Center .......................................................................................................................................................... 181
5.4.2.2 Releasing Messages ....................................................................................................................................... 184
5.4.2.3 Video Intercom Records .............................................................................................................................. 185
5.4.3 Visitor Application .................................................................................................................................................... 185
5.4.3.1 Preparations ...................................................................................................................................................... 185
5.4.3.2 Checking In......................................................................................................................................................... 186
5.4.3.3 Checking Out..................................................................................................................................................... 189
5.4.3.4 Searching for Visit Records ........................................................................................................................ 189
5.5 Parking Lot ............................................................................................................................................................................... 189
5.5.1 Entrance and Exit Monitoring ............................................................................................................................. 189
5.5.2 Searching for Records.............................................................................................................................................. 191
5.5.2.1 Searching for Entrance Records .............................................................................................................. 191
5.5.2.2 Searching for Exit Records ......................................................................................................................... 191
5.5.2.3 Searching for Forced Exit Records.......................................................................................................... 192
5.5.2.4 Searching for Capture Records ................................................................................................................ 192
5.6 Intelligent Analysis .............................................................................................................................................................. 193
5.6.1 People Counting......................................................................................................................................................... 193
5.6.1.1 Real-time Count ............................................................................................................................................... 193
5.6.1.2 Historical Count ............................................................................................................................................... 194
5.6.2 Heat Maps ...................................................................................................................................................................... 195
5.6.3 In-area People Counting ........................................................................................................................................ 196
6 General Application ....................................................................................................................................................................... 197
6.1 Target Detection ................................................................................................................................................................... 197
6.1.1 Typical Topology........................................................................................................................................................ 197
6.1.2 Preparations ................................................................................................................................................................. 197
6.1.3 Live Target Detection .............................................................................................................................................. 198

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6.1.4 Searching for Metadata Snapshots .................................................................................................................. 198
6.2 ANPR ........................................................................................................................................................................................... 199
6.2.1 Typical Topology........................................................................................................................................................ 199
6.2.2 Preparations ................................................................................................................................................................. 199
6.2.3 Live ANPR....................................................................................................................................................................... 200
6.2.4 Searching for Vehicle Snapshot Records ....................................................................................................... 200
6.3 Face Recognition................................................................................................................................................................... 200
6.3.1 Typical Topology........................................................................................................................................................ 201
6.3.2 Preparations ................................................................................................................................................................. 201
6.3.3 Arming Faces................................................................................................................................................................ 202
6.3.4 Live Face Recognition .............................................................................................................................................. 202
6.3.5 Searching for Face Snapshots ............................................................................................................................. 203
7 System Configurations ................................................................................................................................................................. 204
7.1 License........................................................................................................................................................................................ 204
7.1.1 Activating License ..................................................................................................................................................... 204
7.1.2 Deactivating License ................................................................................................................................................ 205
7.1.2.1 Online Deactivation ....................................................................................................................................... 205
7.1.2.2 Offline Deactivation ...................................................................................................................................... 205
7.2 System Parameters .............................................................................................................................................................. 206
7.2.1 Configuring Security Parameters ...................................................................................................................... 206
7.2.2 Configuring Retention Period of System Data............................................................................................ 207
7.2.3 Time Synchronization.............................................................................................................................................. 207
7.2.4 Configuring Email Server ....................................................................................................................................... 209
7.2.5 Configuring Device Login Mode ........................................................................................................................ 210
7.2.6 Remote Log ................................................................................................................................................................... 211
7.3 Backup and Restore ............................................................................................................................................................. 211
7.3.1 System Backup ............................................................................................................................................................ 212
7.3.2 System Restore ........................................................................................................................................................... 213
8 Management ...................................................................................................................................................................................... 215
8.1 Managing Logs....................................................................................................................................................................... 215
8.1.1 Operator Log ................................................................................................................................................................ 215
8.1.2 Device Log ..................................................................................................................................................................... 215
8.1.3 System Log .................................................................................................................................................................... 215
8.1.4 Service Log Debug .................................................................................................................................................... 215
8.2 Downloading Videos........................................................................................................................................................... 216
8.3 Configuring Local Settings .............................................................................................................................................. 217
8.3.1 Configuring General Settings .............................................................................................................................. 217

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8.3.2 Configuring Video Settings .................................................................................................................................. 219
8.3.3 Configuring Video Wall Settings........................................................................................................................ 222
8.3.4 Configuring Alarm Settings .................................................................................................................................. 223
8.3.5 Configure File Storage Settings ......................................................................................................................... 224
8.3.6 Viewing Shortcut Keys ............................................................................................................................................ 225
8.4 Playing Local Videos ........................................................................................................................................................... 226
8.5 Quick Commands .................................................................................................................................................................. 227
Appendix 1 Service Module Introduction ............................................................................................................................... 229
Appendix 2 Cybersecurity Recommendations ..................................................................................................................... 231

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1 Overview

1.1 Introduction
DSS Express can be used with 64 cameras for free and supports up to 256 cameras with license. In
addition, it is easy to be integrated with access control, video intercoms and AI features such as facial
recognition, ANPR, and video metadata. It is suitable for retail stores, vehicle entrance management,
and office buildings.

1.2 Highlights
● Lower investment
The free version of DSS Express provides 64 video channels and requires more affordable
hardware. As your needs increase, you only need to pay for a new license and get extra
performance.
● Pay-as-you-go
DSS Express is flexibly scalable. You can purchase different licenses to increase the number of
devices you can connect to the platform. DSS Express supports up to 256 video channels, 64
doors, and 256 video intercoms.
● Easy upgrade
For more functions and capacity, simply upgrade to the professional version with just a license
and a few simple steps.
● Unified platform
All your needs can be addressed directly in DSS Express with the comprehensive applications it
can provide, including video surveillance, access control, video intercom, face recognition, and
ANPR.

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2 Installation and Deployment

DSS platform supports standalone deployment, and LAN to WAN mapping.

Standalone Deployment
For projects with a small number of devices, only one DSS server is required.

Figure 2-1 Standalone deployment

2.1 Standalone Deployment

2.1.1 Server Requirements

Table 2-1 DSS Express hardware requirement
Parameter Hardware Requirement Operating System
● CPU: Intel® Core(TM) I7-
9700K [email protected]
● RAM: 8 GB
● Network card: 1 ×
Ethernet port @ 1000
Recommended configuration Mbps Windows 7 and above
● Hard drive type: 7200
RPM Enterprise Class HDD
1 TB
● DSS installation directory
space: 500 GB

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Parameter Hardware Requirement Operating System

● CPU: Intel® Core(TM) I5-
9400 [email protected]
● RAM: 8 GB
● Network card: 1 ×
Ethernet port @ 1000
Minimum configuration Mbps Windows 7 and above
● Hard drive type: 7200
RPM Enterprise Class HDD
1 TB
● DSS installation directory
space: 200 GB

● Face recognition images, videos, and files cannot be stored on the system disk and DSS
installation disk. Make sure that your server has at least 3 HDD partitions to ensure that these files
can be stored.
● For best performance, we recommend adding additional hard drives to store pictures.

2.1.2 Installing DSS

Prerequisites
● You have downloaded the DSS installer from the official website or received it from our sales or
technical support.
● You have prepared a server that meets the hardware requirements mentioned in "2.1.1 Server
Requirements", and the server IP address is configured.

Procedure
Step 1 Double-click the DSS installer .

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The name of the installer includes version number and date, confirm before installation.

Figure 2-2 Install DSS server

Step 2 Click Software License Agreement, and then read the agreement,
Step 3 Select the check box to accept the agreement, and then click Next.

Figure 2-3 Select the installation path

Step 4 Click Browse, and then select the installation path.

If the Install button is gray, check whether your installation path and space required meet
the requirements. The total space required is displayed on the page.

We do not recommend you install the DSS server on Disk C, because features such as face
recognition require higher disk performance.
Step 5 Click Install.

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The installation process takes about 4 to 8 minutes. Do not cut off the power or close the
program.

Figure 2-4 Run the DSS server

Step 6 Click Run when the installation finishes.

Figure 2-5 Select the network mode and network card

Step 7 Select a network mode and the network card, and then click Next Step.
Step 8 Enable or disable TLS1.0 as needed.

TLS 1.0 has known security vulnerabilities. We strongly recommend you disable it to avoid
security risks. If it is disabled, the web page of DSS platform cannot be accessed through
the browser. You need to enable TLS 1.1 and TLS 1.2 in the browser settings to gain access
to the web page.
Step 9 Click Finish.

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If the available RAM of the server is less than 2 GB, you can only use basic functions related
to video. If it is less than 1.5 GB, you cannot use any function.

Related Operations
● To uninstall the platform, log in to the server, go to "..\DSS\DSS Server\Uninstall", double-click
uninst.exe, and then follow the on-screen instructions to uninstall the program.
● To update the system, directly install the new program. The system supports in-place update.
Follow the steps above to install the program.

2.1.3 Configuring Server IP Address

Change the server IP address as you planned. Make sure that the server IP can access the devices in
your system. For details, see the manual of the server.

After changing the IP address of the server, you need to update it in the system services. See the
following section.

2.1.4 Managing System Services

View service status, start or stop services, and change service ports.

On the server, double-click .

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Figure 2-6 Service management page

Table 2-2 Interface description

No. Function Description
● Click to restart all services.

When starting the platform, if the available memory of the

1 Service Management server does not reach 2 GB, only the basic video services can
be enabled. If the server has less than 1.5 GB of available
memory, no services are available.
● Click to stop all services.
● Click to refresh services.
2 User's manual User manual.
3 Language Switch language.
TLS 1.0 has known security vulnerabilities. We strongly
recommend you disable it to avoid security risks. If it is disabled,
the web page of DSS platform cannot be accessed through the
browser. You need to enable TLS 1.1 and TLS 1.2 in the browser
settings to gain access to the web page.
1. Open Internet Explorer.
4 Security Setting 2. Click the Tools button at the upper-right corner, and then
select Internet Options.
3. Select the Advanced tab.
4. Go to the Settings > Security, and then select Use TLS 1.1
and Use TLS 1.2.
5. Click OK.

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No. Function Description

Configure the IP address of the server and IP mapping.
● Set up an IP address for the server so that the platform can
access the network and the devices in it. If the server has
two network cards, you can select Dual NIC mode,
configure two IP addresses, and then the platform will be
5 Setting able to connect to two networks and access the devices on
each one.
● If the platform is in a local network and the devices are on
the internet, or you need to access the platform that is in a
local network from the Internet, you need to map the IP
address of the platform to a WAN IP address or a domain
name. For details, see "2.2.2 Mapping IP or Domain Name".
6 About Software version information.
7 Minimize Minimize the page.
8 Close —
● : Services are starting.
● : Service is running abnormally
9 Service Status ● : Services are stopping.
● : Service is running normally
● : Services have stopped.
Displays each service and service status. Click to modify
10 Services service port number, and then the services will restart
automatically after modification.
11 Download DSS Client Go to client download page of the DSS client.

2.1.5 Installing and Logging into DSS Client

Install the DSS client before licensing it.

2.1.5.1 Installing DSS Client

You can visit the system through the DSS Client for remote monitoring.

2.1.5.1.1 DSS Client Requirements

To install DSS Client, prepare a computer in accordance with the following requirements.

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Table 2-3 Hardware requirements
Parameters Description
● CPU: [email protected]
● Memory: 8 GB and above
Recommended system ● Graphics: NVIDIA® GeForce®GT 530
requirements ● Network Card: 1000 Mbps
● HDD: Make sure that at least 100GB is reserved for the
client.
● CPU: [email protected]
● Memory: 4 GB
Minimum system ● Graphics: Intel® HD Sandbridge Desktop Graphcs
requirements ● Network Card: 1000 Mbps
● DSS client installation space: Make sure that at least 50 GB is
reserved for DSS client.

2.1.5.1.2 Downloading and Installing DSS Client

Step 1 Go to https://IP address of the platform in the browser

Step 2 Click PC, and then Download.
If you save the program, go to Step3.
If you run the program, go to Step4.

Figure 2-7 Download DSS Client

Step 3 Double-click the DSS Client program.

Step 4 Select the check box of I have read and agree to the DSS agreement and then click Next.
Step 5 Select installation path.
Step 6 Click Install.
System displays the installation progress. It takes about 5 minutes to complete.

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2.1.5.2 Logging in to DSS Client

Step 1 Double-click on the desktop.

Step 2 Select a language.
Step 3 Enter the IP address and port number of the platform.
On the drop-down list, platforms that are in the same network as your computer will be
shown.

If you want to log in to the platform using its domain name, you must link its IP address to
a domain name first. For details, see the user's manualsee "2.2.2 Mapping IP or Domain
Name".

Figure 2-8 Automatically discovered platform

Step 4 Click anywhere else on the page to start initializing the platform.
For first-time login, you will be automatically directed to the initialization process.
If you are not logging in for the first time, enter the IP address, port number of the
platform, username, and password, and then click Login.
1) The default user is system. Enter and confirm the password, and then click Next.
The password must consist of 8 to 32 non-blank characters and contain at least two
types of characters: Uppercase, lowercase, number, and special character (excluding '
" ; : &).
2) Select your security questions and enter their answers, and then click OK.
The client will automatically log in to the platform by using the password you just set.

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2.1.5.3 Homepage of DSS Client

Figure 2-9 Homepage

Table 2-4 Parameter description

No. Name Function
1 Tab Displays the names of all tabs that are opened.
● : Enable or disable alarm audio.
● : Displays number of alarms. Click the icon to go to Event
Center.
● Click to view system messages, such as the information
of a device was edited or deleted. The permissions of a user
will determine what messages can be seen. For example, if
user A does not have the permission of device A, then user A
will not get the message when device A is deleted.
2 System settings
● : User information: Click the icon, and then you can log in
to the web page by clicking system IP address, change
password, lock client and log out.
◇ Click platform IP address to go to the Web page.
◇ Click Change Password to change user password.
◇ Click About to view version information.
◇ Click Sign Out to exit client.
● Click to lock client.
● The number of devices in total, offline and online.
3 Overview ● The number of total, processed and pending events.
● The client network, CPU and RAM usage.

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No. Name Function

● Download videos.
● Check local pictures and videos.
● Settings for video, snapshot, video wall, alarm, security and
shortcut keys.
4 Management
● View and manage logs.
● View user manual.
● Customize quick HTTP commands. For details, see the user's
manualsee "8.5 Quick Commands".
● : Application options including monitoring center, access
management, intelligent analysis and vehicle entrance
5 Applications
control.
● : Configuration options.

2.1.6 Licensing
You can upgrade your license for more features and increased capacity.
This section introduces license capacity, how to apply for a license, how to use the license to activate
the platform, and how to renew your license.

2.1.6.1 Applying for a License

A license is used to confirm the features and number of channels you purchased. To get a formal
license, contact our sales personnel. To apply for a trial license, visit our website and find DSS
Express, scroll to the bottom, click Apply, and then follow the instructions.

2.1.6.2 Activating License

The following images of the page might slightly differ from the actual pages.

2.1.6.2.1 Online Activation

Prerequisites
● You have received your license. If not, see "2.1.6.1 Applying for a License".
A license is used to confirm the features and number of channels you purchased. To get a formal
license, contact our sales personnel. To apply for a trial license, visit our website and find DSS
Express, and then follow the application instructions.
● The platform server can access the Internet.

Procedure
Step 1 On the Home page, click , and then in System Config, select License.
Step 2 Click Online Activate License.
Step 3 Enter your new Activation Code.
Step 4 Click Activate Now.

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Step 5 On the License page, view your license details.

2.1.6.2.2 Offline Activation

Prerequisites
You have received your license. If not, see "2.1.6.1 Applying for a License".
A license is used to confirm the features and number of channels you purchased. To get a formal
license, contact our sales personnel. To apply for a trial license, visit our website and find DSS
Express, and then follow the application instructions.

Procedure
Step 1 On the Home page, click , and then in System Config, select License.
Step 2 Click Offline Activate License.
Step 3 Enter your new Activation Code.
Step 4 Click Export to export the license request file.
Step 5 Generate license file.
1) Move the request file to a computer with Internet access.
2) On that computer, open the system email that contains your license, and then click the
attached web page address or Click to go to DSS License Management to go to the
license management page.
3) Click Activate License.
4) Click Upload, select the license request file, and then when you are prompted
uploaded successfully, click Activate.
The success page is displayed, where a download prompt is displayed asking you to
save the license activation file.

Figure 2-10 Upload license request file

5) On the success page, click Save to save the file, and then move the file back to the

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computer where you exported the license request file.
6) On the Offline Activate License page, click Import, and then follow the on-screen
instructions to import the license activation file.
Step 6 On the License page, view your license details.

2.2 Configuring LAN or WAN

2.2.1 Configuring Router

For the list of the ports that need to be mapped, see "Appendix 1 Service Module Introduction".

Make sure that the WAN ports is consistent with LAN ports.

2.2.2 Mapping IP or Domain Name

If the platform is deployed in a local network, you can map the IP address of the server to a fixed
WAN IP or a domain name, and then log in to the server using the WAN IP or domain name.
The page might vary between the main server and the sub server. This section uses the main server
page as an example.
Step 1 Log in to DSS server, and then double-click .
Step 2 Click the on the upper-right corner.

Figure 2-11 Setting

Step 3 Enter a fixed WAN IP address or a domain name in the Mapping IP | Domain box, and then
click OK.

If you want to use a domain name, you need to make corresponding configurations on the
domain name server.
Step 4 Click OK, and then the services will restart.

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3 Basic Configurations

Configure basic settings of the system functions before using them, including system activation,
organization and device management, user creation, storage and recording planning, and event
rules configuration.

3.1 Preparations

3.1.1 Installing DSS Client

See "2.1.5 Installing and Logging into DSS Client".

3.1.2 Installing Mobile Client

Step 1 Enter IP address of the DSS in the browser and then press Enter.
Step 2 Click Mobile > Download, and then scan the QR code to download the App.

Figure 3-1 Download App by scanning QR code

3.2 Managing Resources

Manage system resources such as devices, users, and storage space. You can add organizations and
devices, configure recording plans, bind resources, and more.

3.2.1 Adding Organization

Classify devices by logical organization for the ease of management. The default organization is

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Root. If the parent organization is not specified, newly added devices are attached to Root.

Procedure
Step 1 Log in to the DSS Client. On the Home page, click , and then in the Basic Config
section, select Device.
Step 2 Click
Step 3 Add an organization.
1) Select a parent organization.
2) Click .

Figure 3-2 Add an organization

3) Enter the name of the organization, and then click OK.

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Figure 3-3 Add an organization

You can also right-click the root organization, and then click Create Organization to
add an organization.

Related Operations
● Change organization name
Right-click the organization, and then click Rename.
● Delete an organization
Organization with devices cannot be deleted.
Select the organization, click , or right-click an organization and select Delete.
● Change the organization of devices
Select one or more devices, and then click Move To to move them to another organization.

3.2.2 Managing Device

Add devices before you can use them for video monitoring. This section introduces how to add,
initialize, and edit devices and how to change device IP address.

3.2.2.1 Searching for Online Devices

Search for devices on the same network with the platform before you can add them to the platform.
Step 1 Log in to the DSS Client. On the Home page, click , and then in the Basic Config
section, select Device.
Step 2 Click .
Step 3 Click .
The icon changes to when devices are searched.

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● When using the platform for the first time, the platform automatically searches for
devices on the same network segment.
● If not the first time, the platform automatically searches for the devices in the network
segment you configured last time.

Figure 3-4 Search for devices

Step 4 Specify IP Segment, and then click Search.

Figure 3-5 IP segment search

3.2.2.2 Initializing Devices

You need to initialize the uninitialized devices before you can add them to the platform.
Step 1 Search for devices. For details, see "3.2.2.1 Searching for Online Devices".
Step 2 Select an uninitialized device, and then click Initialize.

● You can select multiple devices to initialize them in batches. Make sure that the
selected devices have the same username, password and email information. The
information of these devices will be the same after initialization, such as password and
email address.
● Click next to Initialization Status to quickly sort out devices in certain status.
Step 3 Enter the password, and then click Password Security.
Step 4 Enter the email address, and then click Change IP.

The email is used to receive security code for resetting password.

Step 5 Enter the IP address, and then click OK.
When setting IP addresses in batches, the IP addresses increase in an ascending order.

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3.2.2.3 Changing Device IP Address

You can change IP addresses of the devices that have not been added to the platform.
Step 1 Search for devices. For details, see "3.2.2.1 Searching for Online Devices".
Step 2 Select a device, and then click Change IP.

For devices that have the same username and password, you can select and modify their IP
addresses in batches.

Figure 3-6 Change IP address

Step 3 Enter New IP, Subnet Mask and Gateway, and then click Save.
When setting IP addresses in batches, the IP addresses increase in sequence.
Step 4 Enter the username and password used to log in to the devices, and then click OK.

3.2.2.4 Adding Devices

You can add different types of devices, such as encoder, decoder, ANPR device, access control,
displays, and video intercom. This section takes adding an encoder as an example. The configuration
pages shown here might be different from the ones you see for other types of devices.

When you add devices by using automatic registration, IP segment, or importing, some devices will
fail to be added if they exceed the number of devices or channels allowed to be added to the
platform. These devices will be displayed in Devices without License.

3.2.2.4.1 Adding Devices One by One

There are multiple ways you can add devices to the platform, including using domain names, serial
numbers, IP addresses, IP segments, and automatic registration.
Step 1 Log in to the DSS Client. On the Home page, click , and then in the Basic Config
section, select Device.
Step 2 Click
Step 3 Click Add.
Step 4 Enter device login information, and then click Add.
In the Add Mode drop-down list,
● IP Address: Add a device. We recommend selecting this option when you know the IP
address of the device.

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Only Encoder devices support IPv6. If you want to add devices to the platform through
IPv6 addresses, you must first configure an IPv6 address for the platform. Contact
technical support for help.
● IP segment: Add multiple devices in the same segment. We recommend selecting this
option when the login username and password of the multiple devices in the same
segment are the same.
● Domain Name: We recommend selecting this option when the IP address of the device
changes frequently and a domain name is configured for the device.
● Auto Registration: We recommend this method when the IP address of a device might
change. The ID of auto register has to be in accordance with the registered ID
configured on the device you want to add. The port number must be the same on the
platform and on the device. The auto register port is 9500 on the platform by default.
To change the auto register port number, open the configuration tool to change the
port number of DSS_ARS service.

Sleep function is supported for IPCs that use 4G mobile network to communicate and
are solar-powered only when they are added to the platform through automatic
registration.
● P2P: Add devices under the a P2P account to the platform. The platform must be able
to access the P2P server. There is no need to apply for the dynamic domain name of the
device, perform port mapping or deploy a transit server when using it.

The parameters vary with the selected protocols.

Figure 3-7 Add an encoder

Step 5 Enter the information.

Step 6 Click OK.
● To add more devices, click Continue to add.
● To go to the web manager of a device, click .

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3.2.2.4.2 Adding Devices through Searching

Devices on the same network with the platform server can be added using the automatic search
function.
Step 1 Search for devices. For details, see "3.2.2.1 Searching for Online Devices".
Step 2 Select a device, and then click Add to Device List or .

If devices have the same username and password, you can select and add them in batches.

Figure 3-8 Add in batches

Step 3 Select the server and organization, enter username and password, and then click OK.

3.2.2.4.3 Importing Devices

Enter the device information in the template, and then you can add devices in batches.

Prerequisites
You have downloaded the template, and then enter device information in the template.

Figure 3-9 Download template

Procedure
Step 1 Log in to the DSS Client. On the Home page, click , and then in the Basic Config
section, select Device.
Step 2 Click .
Step 3 Click Import.

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Figure 3-10 Import devices

Step 4 Click Import File, and then select the completed template.
Step 5 Click OK.

3.2.2.5 Editing Devices

Edit the information of devices.

3.2.2.5.1 Changing IP Address

For the devices that have been added to the platform, and their IP addresses have been changed,
you can edit their IP addresses directly on the platform so that they can connect to the platform
normally.
Step 1 Log in to the DSS Client. On the Home page, click , and then in the Basic Config
section, select Device.
Step 2 Click Device Config.
Step 3 Click of a device.
Step 4 Edit the IP address, and then click OK.

3.2.2.5.2 Modifying Device Information

Step 1 Log in to the DSS Client. On the Home page, click , and then in the Basic Config
section, select Device.
Step 2 Click .
Step 3 Click of a device, and then edit device information.
Click Get Info and the system will synchronize device information.

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Figure 3-11 Basic information

Step 4 Click Video Channel, and then configure the channel information, such as the channel
name and channel features.
The types of features vary with different devices. Select features according to the capability
of the camera.
Step 5 Click the Alarm Input Channel tab, and then configure number, names, and alarm types
of the alarm input channels.

Skip the step when the device do not support alarm input.
● Alarm type includes external alarm, Infrared detect, zone disarm, PIR, gas sensor, smoke
sensor, glass sensor, emergency button, stolen alarm, perimeter and preventer move.
● Alarm type supports custom. Select Customize Alarm Type in the Alarm Type drop-
down list. Click Add to add new alarm type. It supports up to 30 custom alarm types.
Step 6 Click the Alarm Output Channel tab and then edit the number and names of alarm
output channels.
Step 7 Click the Audio and Light Channel tab, and then edit the number and names of the audio
and light channels.

This tab will only appear if the device has audio and light channels.
Step 8 Click OK.

3.2.2.5.3 Modifying Device Organization

You can move a device from an organization node to another one.

Step 1 Log in to the DSS Client. On the Home page, click , and then in the Basic Config

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section, select Device.
Step 2 Click
Step 3 Select a device to be moved, click Move To, select the target organization, and then click
OK.

Figure 3-12 Move a device

3.2.2.5.4 Changing Device Password

You can change device usernames and passwords in batches.

Step 1 Log in to the DSS Client. On the Home page, click , and then in the Basic Config
section, select Device.
Step 2 Click .
Step 3 Select a device, and then click Change Password.

You can select multiple devices and change their passwords at the same time.

Figure 3-13 Change device password

Step 4 Enter the old and new passwords, and then click OK.

3.2.2.6 Modifying Device Time Zone

Configure device time zone correctly. Otherwise you might fail to search for recorded video.

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If a device is accessed through ONVIF and the ONVIF version is earlier than 18.12, the device DST
cannot be edited on the platform. You can only edit manually.
Step 1 Log in to the DSS Client. On the Home page, click , and then in the Basic Config
section, select Device.
Step 2 Click .
Step 3 Select a device, and then click Time Zone Settings.

Figure 3-14 Modify device time zone

Step 4 Select a time zone.

Step 5 Click OK.

3.2.2.7 Exporting Devices

You can export the information (except username and password for login) of all the devices on the
DSS client. When you need to switch or configure a new platform, you can quickly add them all by
importing them, but you need to enter the username and password for login again.

You can export up to 100,000 devices at a time.

Step 1 Log in to the DSS Client. On the Home page, click , and then in the Basic Config
section, select Device.
Step 2 Click .
Step 3 (Optional) Select only the devices that you need.

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Figure 3-15 Select a device type

Step 4 Click Export.

Step 5 Enter the password used to log in to the DSS client, encryption password, and range, and
then click OK.

You can configure whether to verify the password. For details, see "7.2.1 Configuring
Security Parameters".
● The encryption password is used to protect the export file. It consists of 6 uppercase or
lower case letters, numbers, or their combination. You need to enter it when using the
export file.
● You can select All to export all the devices, or Selected to export the devices you
selected.
Step 6 Select a path on your PC, and then click Save.

3.2.3 Binding Resources

The platform supports binding resources for linked actions. You can link a video channel with an
alarm input channel, ANPR channel, access control channel or another video channel, so that you
can view the associated video for alarm, face and other businesses.
Step 1 Log in to the DSS Client. On the Home page, click , and then in the Basic Config
section, select Device.
Step 2 Click .
Step 3 Select a channel, and then click Modify.

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Figure 3-16 Bind channel

Step 4 Select a channel, and then click OK.

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Multiple channels can be selected.

Figure 3-17 Select the channels you want to bind to the camera

Step 5 Click OK.

3.2.4 Adding Recording Plan

Configure recording plans for video channels so that they can record videos accordingly.
You can configure 2 types of recording plans for a channel. One is general recording plan, and a
device will continuously record videos during the defined period. The other is motion detection
recording plan, and a device will only continuously record videos when motion is detected.

3.2.4.1 Adding Recording Plan One by One

Add a center recording plan or device recording plan for a channel, so that it can make general or

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motion detection videos within the defined period.

Procedure
Step 1 Log in to the DSS Client. On the Home page, click , and then in the Basic Config
section, select Device.
Step 2 Click .
Step 3 Select a channel, and then configure a recording plan.
● Configure a center recording plan.
1) Click Add Recording Plan next to Center Recording Plan.

Figure 3-18 Add a center recording plan (1)

2) Configure the parameters, and then click OK.

Table 3-1 Parameter description

Parameter Description
Enable Turn on or off the recording plan.
Position Videos will be stored on the server by default. It cannot be changed.
● General recording: The device will continuously record videos within
the defined periods.
Recording Type
● Motion detection recording: The device will continuously record
videos within the defined periods on motion detections.
Select Main Stream, Sub Stream 1 or Sub Stream 2.
Stream Type Videos recorded on the main stream will have the best quality, but they
require more storage.
Remarks Customizable description for the recording plan.
Select a default time template or click Create Time Template to add a
Recording Time
new time template. See "3.2.5 Adding Time Template".
3) Click OK.
● Configure a device recording plan.

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The platform can obtain and display the recording plan that has been configured on
EVS of the latest versions. You can check if recording plan are obtained and displayed
on the page to know if your EVS is of the latest version.
1) Click Add Recording Plan next to Device Recording Plan.

Figure 3-19 Add a device recording plan (1)

2) Configure the parameters, and then click OK.

Table 3-2 Parameter description

Parameter Description
Enable Turn on or off the recording plan.
Position Videos will be stored on the device by default. It cannot be changed.
The device will make recordings using the main stream by default. It
Stream Type
cannot be changed.
Remarks Customizable description for the recording plan.
Select a default time template or click Create Time Template to add a
Recording Time
new time template. See "3.2.5 Adding Time Template".

Related Operations
● Enable/disable a recording plan
means that the plan has been enabled. Click the icon and it becomes , and it means
that the plan has been disabled.
● Click : Copy the recording plan to other channels.
● Edit a recording plan
Click of corresponding plan to edit the plan.
● Click to delete recording plans one by one.

3.2.4.2 Adding Center Recording Plans in Batches

Add a center recording plan of general or motion detection videos for multiple channels at the same

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time.

3.2.4.2.1 General Recording Plan

Step 1 Log in to the DSS Client. On the Home page, click , and then in the App Config section,
select Storage Plan > Recording Plan.

Figure 3-20 Center recording plan

Step 2 Select General Recording Plan > Add General Recording Plan.
Step 3 Configure the parameters, and then click OK.

Table 3-3 Parameter description

Parameter Description
Enable Turn on or off the recording plan.
Position Videos will be stored on the server by default. It cannot be changed.
Select Main Stream, Sub Stream 1 or Sub Stream 2.
Stream Type Videos recorded on the main stream will have the best quality, but they
require more storage.
Remarks Customizable description for the recording plan.
Select a default time template or click Create Time Template to add a
Recording Time
new time template. See "3.2.5 Adding Time Template".
Recording Channel Select the channels you want to add the recording plan for.

Related Operations
● Enable/disable a recording plan
means that the plan has been enabled. Click the icon and it becomes , and it means
that the plan has been disabled.
● Edit a recording plan
Click of corresponding plan to edit the plan.
● Edit a recording plan
Click of corresponding plan to edit the plan.
● : Select multiple channels, and then delete them at the same time.
● and : Select multiple channels, and then enable or disable them at the same time.

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3.2.4.2.2 Motion Detection Recording Plan

Step 1 Log in to the DSS Client. On the Home page, click , and then in the App Config section,
select Storage Plan > Recording Plan.

Figure 3-21 Center recording plan

Step 2 Select Motion Detection Recording Plan > Add Motion Detection Recording Plan.
Step 3 Configure the parameters, and then click OK.

Table 3-4 Parameter description

Parameter Description
Enable Turn on or off the recording plan.
Position Videos will be stored on the server by default. It cannot be changed.
● General recording: The device will continuously record videos within
the defined periods.
Recording Type
● Motion detection recording: The device will continuously record
videos within the defined periods on motion detections.
Select Main Stream, Sub Stream 1 or Sub Stream 2.
Stream Type Videos recorded on the main stream will have the best quality, but they
requires more storage.
Remarks Customizable description for the recording plan.
Select a default time template or click Create Time Template to add a
Recording Time
new time template. See "3.2.5 Adding Time Template".
Recording Channel Select the channels you want to add the recording plan for.

Related Operations
● Enable/disable a recording plan
means that the plan has been enabled. Click the icon and it becomes , and it means
that the plan has been disabled.
● Edit a recording plan
Click of corresponding plan to edit the plan.
● Edit a recording plan
Click of corresponding plan to edit the plan.

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● : Select multiple channels, and then delete them at the same time.
● and : Select multiple channels, and then enable or disable them at the same time.

3.2.5 Adding Time Template

Step 1 Log in to the DSS Client. On the Home page, click , and then in the Basic Config
section, select Device.
Step 2 Click .
Step 3 Select a channel, and then add a recording plan.
Step 4 In the Recording Time drop-down list, select Create Time Template.
Creating time template in other pages is the same. This chapter takes creating time
template in Record Plan page as an example.

Figure 3-22 Create time template

Step 5 Configure name and periods. You can set up to 6 periods in one day.
Select the Copy From check box, and then you can select a template to copy from.
● On the time bar, click and drag to draw the periods. You can also click , and then
draw the periods for multiple days.
● You can also click to configure periods.
Step 6 Click OK.

3.2.6 Configuring Video Retention Period

For videos stored on the platform, you can configure video retention period. When the storage
space runs out, new recorded videos will cover the oldest videos automatically.

Procedure
Step 1 Log in to the DSS Client. On the Home page, click , and then in the Basic Config
section, select Device.
Step 2 Click .
Step 3 Select a camera, and then click Modify.

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Figure 3-23 Go to recording storage configuration page

Step 4 Click to enable the storing of different type of video, and then configure the
retention period.

For the free version of Express, the retention period cannot be more than 7 days. If you
need more than 7 days, you need to purchase an official version.
Step 5 Click OK.

Related Operations
Enable/disable record plan
In the operation column, means that the recoding storage configuration has been enabled.
Click the icon and it becomes , meaning that the configuration has been disabled.

3.2.7 Configuring Events

You need to set up the event configuration on a device or its channels to receive alarms on the
platform.
Step 1 Log in to the DSS Client. On the Home page, click , and then in the Basic Config
section, select Device.
Step 2 Click
Step 3 Select a channel or a device, and then click Event Config.
Events that can be configured are different for different types of devices. If you select
Device, you can only configure general events. If you select Channels, various events
supported by different types of channels will be displayed.

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Figure 3-24 Go to the event configuration (device)

Figure 3-25 Go to the event configuration (channel)

Step 4 Configure events. See "4.1 Configuring Events".

3.2.8 Configuring Device Parameters

Configure the camera properties, video stream, snapshot, video overlay, and audio configuration for
the device channel on the platform. The platform only supports configuring the channels added via
IP in Dahua protocols.

Device configuration might vary depending on the capacities of the devices. The pages in the
section are for reference only, and might differ from the actual ones.

3.2.8.1 Configuring Camera Properties

Configure camera image parameters for the Daytime, Night, and Regular modes to ensure high
image quality.

3.2.8.1.1 Configuring Property Files

Step 1 Log in to the DSS Client. On the Home page, click , and then in the Basic Config
section, select Device.
Step 2 Click .
Step 3 Select a device, and then click Parameter Setting.

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Figure 3-26 Device configuration

Step 4 Select Camera > Camera > Properties > Image.

Figure 3-27 Image

● To go to the device web page, you can click More configuration.

● PTZ will be displayed if the device has PTZ function.

Table 3-5 PTZ operation

Icon/Function Description
Click it and the camera will rotate to the corresponding
Arrow keys
direction.

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Icon/Function Description

Adjust the speed. The higher the value, the faster the camera
rotates.

Zoom in and out.

Adjust the focus level.
Adjust the aperture.
Step 5 Select a mode from the drop-down list for Profile Management.
Step 6 Click Image to configure image parameters.

Table 3-6 Image parameters

Parameter Description
Style You can set the image style to be Standard, Soft, or Vivid.
You can adjust the overall image brightness through linear tuning. The
Brightness higher the value, the brighter the image and vice versa. If this value is set
too high, images tend to look blurred.
Adjusts the contrast of the images. The higher the value, the bigger the
contrast between the bright and dark portions of an image and vice versa.
Contrast If the contrast value is set too high, the dark portions of an image might
become too dark, and the bright portions might be over-exposed. If the
contrast value is set too low, images tend to look blurry.
Adjusts color shade. The higher the value, the deeper the color and vice
Saturation versa. The saturation value does not affect the overall brightness of the
images.
Adjusts the edge sharpness of images. The higher the value, the sharper
Sharpness the image edges. Setting this value too high might result in noises in
images.
Changes image brightness by non-linear tuning to expand the dynamic
Gamma display range of images. The higher the value, the brighter the image and
vice versa.
Step 7 Click Exposure to set relevant parameters.

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If the device that supports real wide dynamic (WDR) has enabled WDR, long exposure is
not available.

Figure 3-28 Exposure

Table 3-7 Exposure parameters

Parameter Description
● 50Hz and 60Hz: With the 50/60 Hz household power supply, exposure can
be automatically adjusted based on the brightness of the scene to ensure
Anti-flicker that no horizontal stripe appears on the image.
● Outdoor: In an outdoor scenario, you can switch the exposure modes to
achieve your target effect.
The following options are available for different exposure modes of the
camera:
● Auto: Auto tuning of the image brightness based on the actual
environment.
● Gain Priority: Within the normal exposure range, the device adjusts itself
Mode
automatically first in the preset range of gains as per the brightness of the
scenes. If the image has not achieved the target brightness when the gains
hit the upper limit or lower limit, the device adjusts the shutter
automatically to achieve the best brightness. The gain priority mode also
allows for adjusting the gains by setting up a gain range.

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Parameter Description
● Shutter Priority: Within the normal exposure range, the device adjusts
itself automatically first in the preset range of shutter values as per the
brightness of the scenes. If the image has not achieved the target
brightness when the shutter value hits the upper limit or lower limit, the
device adjusts the gains automatically to achieve the best brightness.
● Aperture Priority: The aperture is fixed at a preset value before the device
adjusts the shutter value automatically. If the image has not achieved the
target brightness when the shutter value hits the upper limit or lower limit,
the device adjusts the gains automatically to achieve the best brightness.
● Manual: You can set up the gains and shutter values manually to adjust
image brightness.

● If the Anti-flicker is set to Outdoor, you can set the Mode to Gain Priority
or Shutter Priority.
● Different devices have different exposure modes. The actual pages might
be different.
Reduces the noises of multiple-frame (at least two frames) images by using
3D NR
inter-frame information between two adjacent frames in a video.
When 3D NR is On, you can set up this parameter.
Grade
The higher the grade, the better the noise reduction effect.
Step 8 Click Backlight to set up relevant parameters.
The backlight mode offers backlight correction, wide dynamic, and glare inhibition
features.
● Turning on Backlight Correction avoids silhouettes of relatively dark portions in
pictures taken in a backlight environment.
● Turning on Wide Dynamic inhibits too bright portions and makes too dark portions
brighter, presenting a clear picture overall.
● Turning on Glare Inhibition partially weakens strong light. This feature is useful in a
toll gate, and the exit and entrance of a parking lot. Under extreme lighting conditions
such as deep darkness, this feature can help capture the details of the faces and license
plates.

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Figure 3-29 Backlight

Table 3-8 Backlight parameters

Backlight
Description
Mode
● When selecting the Default mode, the system adjusts exposure
automatically to adapt to the environment and make the images taken in
Backlight the darkest regions clear.
Correction ● When selecting the Custom mode and setting up a custom region, the
system exposes the selected custom region to give the images taken in
this region proper brightness.
Glare inhibition. The system inhibits the brightness in bright regions and
HLC
reduces the size of the halo, to make the entire image less bright.
To adapt to the environmental lighting conditions, the system reduces the
brightness in bright regions and increases the brightness in dark regions. This
ensures clear display of objects in both bright and dark regions.
Wide Dynamic
The camera might lose seconds of video recordings when switching from a
non-wide dynamic mode to wide dynamic.

The system adjusts image brightness automatically based on the

SSA
environmental lighting conditions to show image details clearly.
Step 9 Click WB to set relevant parameters.
The WB feature makes the colors of the images more accurate. In WB mode, white objects
in the images appear white in various lighting conditions.

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Figure 3-30 WB

Table 3-9 WB parameters

WB Mode Description
The system automatically corrects different color temperatures to ensure
Auto
normal display of image colors.
The system automatically corrects the scenes without manmade lighting to
Natural Light
ensure normal display of image colors.
The system automatically corrects the outdoor scenes at night to ensure
Street Lamp
normal display of image colors.
The system automatically corrects most outdoor scenes with natural lighting
Outdoor
and manmade lighting to ensure normal display of image colors.
You can set up the red gains and blue gains manually for the system to
Manual
correct different color temperatures in the environment accordingly.
You can set up custom regions and the system corrects different color
Regional Custom
temperatures to ensure normal display of image colors.
Step 10 Click Day & Night to set up relevant parameters.
You can set up the display mode of images. The system can switch between the Colored
mode and the Black&White mode to adapt to the environment.

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Figure 3-31 Day & night

Table 3-10 Day & night parameters

Parameter Description

The Day & Night settings are independent of the Config Files settings.

Mode ● Colored: The camera displays colored images.

● Auto: The camera automatically selects to display colored or black&white
images based on the environmental brightness.
● Black&White: The camera displays black&white images.
Defines the sensitivity of the camera in switching between the Colored mode
and the Black&White mode.
Sensitivity

You can set up this parameter when the Day & Night mode is set to Auto.
Defines the delay of the camera in switching between the Colored mode and
the Black&White mode. The lower the delay, the faster the switch between the
Delayed Colored mode and the Black&White mode.
recording

You can set up this parameter when the Day & Night mode is set to Auto.
Step 11 Click Defog to set up relevant parameters. See Figure 3-32. For details of the parameters,
see Table 3-11.
Image quality drops when the camera is placed in the foggy or hazy environment. You can
turn on Defog to make the images clearer.

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Figure 3-32 Defog

Table 3-11 Defog parameters

Defog Mode Description
You can set up the defog intensity and the atmospheric light intensity
manually. The system adjusts the image quality as per such settings. The
Manual
atmospheric light intensity mode can be set to Auto or Manual for light
intensity adjustment.
The system adjusts the image quality automatically to adapt to the
Auto
surrounding conditions.
Off Defog disabled.
Step 12 Click IR Light to set relevant parameters.

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Figure 3-33 IR light

Table 3-12 IR light parameters

IR Light Mode Description
You can set up the IR light brightness manually. The system provides light for
Manual
images as per the preset IR light brightness.
The system adjusts the brightness of the light to adapt to the surrounding
SmartIR
conditions.
The system adjusts the illuminator according to the lighting condition.
● When the environment turns dark, the low beam will be used first. If the
low beam is not enough, the high beam will be used.
● When the environment turns bright, the high beam will be adjusted or
Zoom Priority turned off first. If it is still too bright, the low beam will be adjusted or
turned off.
● When the focal length is adjusted to a wide angle value, the high beam
will not be used to avoid overexposure on the objects near the camera,
but you can manually adjust the brightness of the low beam by reducing
or increasing the light compensation value.
Off IR light disabled.
Step 13 Click OK.
If you want to set the configuration files in a different mode, repeat the steps to complete
the configurations.

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3.2.8.1.2 Applying Configuration Files

Apply the image parameters as configured in the pre-defined periods.

Step 1 Log in to the DSS Client. On the Home page, click , and then in the Basic Config
section, select Device.
Step 2 Click .
Step 3 Select a device, and then click Device Config.

Figure 3-34 Device configuration

Step 4 Click Profile Management, and set configuration files.

● When the mode is set to Regular, the system monitors the objects as per regular
configurations.

Figure 3-35 Set configuration files as regular

● When the mode is set to Full Time, you can set Always Enable to Daytime or Night.
The system monitors the objects as per the Always Enable configurations.

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Figure 3-36 Set configuration files as full time

● When the mode is set to Shift by time, you can drag the slider to set a period of time as
daytime or night. For example, you can set 8:00–18:00 as daytime, 0:00–8:00 and 18:00–
24:00 as night. The system monitors the objects in different time periods as per
corresponding configurations.

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Figure 3-37 Set configuration files as shift by time

Step 5 Click OK to save the configurations.

3.2.8.2 Video
Set video parameters such as video stream, snapshot stream, overlay, ROI and saving path.

3.2.8.2.1 Video Stream

Set the video stream parameters such as stream type, encoding mode, resolution, frame rate, stream
control, stream, I frame interval, SVC, and watermark.
Step 1 Log in to the DSS Client. On the Home page, click , and then in the Basic Config
section, select Device.
Step 2 Click .
Step 3 Select a device, and then click Device Config.

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Figure 3-38 Device configuration

Step 4 Select Camera > Video > Video Stream.

Step 5 Set Video Stream.

Figure 3-39 Configure video stream settings

The default values of streams are for reference only, and the actual pages might be
different.

Table 3-13 Video stream parameters

Parameter Description
Video Settings Enable or disable Sub Stream parameters.
● H.264: H.264B (Baseline Profile), H.264 (Main Profile), H.264H (High
Profile). Bandwidth consumption level at the same image quality:
H.264B > H.264 > H.264H.
● H.265: Main Profile encoding, consuming less bandwidth than H.264
at the same image quality.
Encoding Mode ● MJPEG: Frame-by-frame compression, requiring large bandwidth
and high video stream to ensure clear image. To achieve better video
image, it is recommended that you select the largest stream value
from the given options.
● SVAC (Surveillance Video and Audio Coding): It is a standard for
security surveillance applications in China.

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Parameter Description
Turning on Smart Codec will compress the images to save storage
space.
Smart Codec
When smart code is on, the device does not support sub stream 2, ROI,
IVS event detection.

The resolution of the videos. Different devices might have different max
Resolution
resolutions.
The number of frames per second in a video. The higher the FPS, the
FPS
more distinct and smooth the images.
The following video stream control modes are available:
● BRC_CBR: The bit stream changes slightly around the preset value.
● BRC_VBR: The bit stream changes according to the monitored
Bit Rate Control scenes.

When the Encode Mode is set to MJPEG, BRC_CBR remains the only
option for stream control.
This parameter can be set only when Stream Ctrl is set to BRC_VBR.
Image Quality Video image quality is divided into six grades: Best, Better, Good, Bad,
Worse and Worst.
This parameter can be set only when Stream Ctrl is set to BRC_CBR.
Stream You can select the proper stream value from the drop-down box based
on actual scenarios.
The system will recommend an optimal range of stream values to users
Reference Stream
based on the resolution and FPS set up by them.
Refers to the number of P frames between two I frames. The range of I
I Frame Interval Interval changes with FPS.
It is recommended to set the I Interval to be two times as the FPS value.
FPS is subject to layered encoding. SVC is a scalable video encoding
SVC
method on time domain.
Turn on Watermark to enable this feature.
You can verify the watermark characters to check whether the video has
Watermark
been tempered or not.
Characters for watermark verification. The default value is DigitalCCTV.
Step 6 Click Apply.

3.2.8.2.2 Snapshot Stream

Set snapshot parameters, including snapshot type, picture size, picture quality, and snapshot speed.
Step 1 Log in to the DSS Client. On the Home page, click , and then in the Basic Config
section, select Device.
Step 2 Click .
Step 3 Select a device, and then click Device Config.

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Figure 3-40 Device configuration

Step 4 On the Device Config page, select Camera > Video > Snapshot Stream.

Figure 3-41 Configure snapshot stream settings

Step 5 Set Snapshot Stream.

Table 3-14 Snapshot stream parameters

Parameter Description
It includes General and Trigger.
● Regular refers to capturing pictures within the time range set up in a
time table.
Snapshot Type ● Trigger refers to capturing pictures when video detection, audio
detection, IVS events, or alarms are triggered, provided that video
detection, audio detection, and corresponding snapshot functions are
enabled.
Image Size Same as the resolution in Main Stream.
Sets up image quality. It is divided into six grades: Best, better, good, bad,
Image Quality
worse and worst.

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Parameter Description

Snapshot Sets up the frequency of snapshots.

Interval Select Custom to manually set up the frequency of snapshots.
Link to Device
Go to the web page of the device.
Webpage
Step 6 Click OK.

3.2.8.2.3 Overlay

Set video overlay parameters, including tampering, privacy mask, channel title, period title,
geographic position, OSD, font, and picture overlay.
Step 1 Log in to the DSS Client. On the Home page, click , and then in the Basic Config
section, select Device.
Step 2 Click .
Step 3 Select a device, and then click Device Config.

Figure 3-42 Device configuration

Step 4 On the Device Config page, select Camera > Video > Overlay.
Step 5 Set privacy mask.

Figure 3-43 Overlay

1) Click the Privacy Mask tab.

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2) Click to enable the function.
3) Click to adjust the size and position of the area frame. You can add 4 area frames at
most.
Step 6 (Optional) Set the channel name to display on the video.
1) Click the Channel Name tab.

Figure 3-44 Set channel name

2) Click to enable the function.

3) Adjust the size and position of the name frame.
Step 7 (Optional) Set the period title to display on the video.
1) Click the Period Title tab.

Figure 3-45 Set period title

2) Click to enable the function.

3) (Optional) Select Week Display so that the week information displays in video images.
4) Adjust the size and position of the frame.
Step 8 OSD overlay.
1) Enable Geographic Position, and then enter the geographic information of the
camera.
2) Select a text alignment method.

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Figure 3-46 OSD overlay

Step 9 Click OK.

3.2.8.3 Audio
Set audio parameters such as encoding mode, sampling frequency, audio input type, and noise
filtering.
Step 1 Log in to the DSS Client. On the Home page, click , and then in the Basic Config
section, select Device.
Step 2 Click .
Step 3 Select a device, and then click Device Config.

Figure 3-47 Device configuration

Step 4 On the Device Config page, select Camera > Audio.

Step 5 Set parameters.

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Figure 3-48 Configure audio settings

Table 3-15 Audio parameters

Parameter Description
Audio settings can be enabled when video has been enabled.
Audio Settings After disabling Audio Settings in Main Stream or Sub Stream sections,
the network transmits a mixed flow of videos and audios. Otherwise, the
transmitted flow only contains video images.
The encoding modes of audios include G.711A, G.711Mu, AAC, PCM, and
Encoding Mode G.726.
The preset audio encode mode applies to audio talks.
Sampling
Available audio sampling frequencies include 8K, 16K, 32K, 48K, and 64K.
Frequency
The following types of audios connected to devices are available:
Audio Input Type ● LineIn: The device must connect to external audio devices.
● Mic: The device does not need external audio devices.
After enabling noise filtering, the system automatically filters out the
Noise Filtering
noises in the environment.
Adjusts the microphone volume.
Microphone
Volume
Only some devices support adjusting microphone volume.

Adjusts the speaker volume.

Speaker volume
Only some devices support adjusting speaker volume.
Step 6 Click Apply.

3.2.9 Synchronizing People Counting Rules

If you create, edit or delete people counting rules on a device, you have to manually synchronize

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them to the platform.
Step 1 Log in to the DSS Client. On the Home page, click , and then in the Basic Config
section, select Device.
Step 2 Click .
Step 3 Select a channel, and then click Sync People Counting Rules.

Figure 3-49 Synchronize people counting rules from the device

Step 4 Click Sync Rules, and then the system prompts Synchronization Complete.

Figure 3-50 Synchronize people counting rules from the device

3.3 Adding Role and User

Users of different roles have different menus and permissions of device access and operation. When
creating a user, assign a role to it to give the corresponding permissions.

3.3.1 Adding User Role

A role is a set of permission. Classify users of the platform into different roles so that they can have
different permissions for operating the devices, functions and other system resources.
● Super administrator: A default rule that has the highest priority and all the permissions. This role
cannot be modified. A super administrator can create administrator roles and common roles. The
system supports 3 super administrators at most.

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● Administrator: A default rule that cannot be modified and has no permission of authorization,
backup and restoring. An administrator can create other administrators.
● Common role: A common role that has no permission of authorization, backup and restoring,
user management, and device management.
Step 1 Log in to the DSS Client. On the Home page, click , and then in the Basic Config
section, select User.
Step 2 Click .
Step 3 Click Add, set role information, and then select device and control permissions and assign
the rule to users.

Figure 3-51 Add a role

● If a device is not selected under Device Permissions or a menu not selected under
Menu Permissions, all users assigned with this role will not be able to see the device or
menu.
● Click of a selected organization. All permissions of subsequently added devices
under this organization will also be assigned to users of this role.
Step 4 Click OK.

3.3.2 Adding User

Create a user account for logging in to the platform.

Procedure
Step 1 Log in to the DSS Client. On the Home page, click , and then in the Basic Config
section, select User.
Step 2 Click Add, and then configure the user information.

Table 3-16 Parameter description

Parameter Description
Username Used to log in to the client.

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Parameter Description
Multi-client Login Allow the user to log in to multiple clients at the same time.
Password
Used to log in to the client.
Confirm Password
Enable Forced
Password Change at The user is required to change the password at first-time login.
First Login
Enable Password
Force the user to change the password regularly.
Change Interval
Enable Password
The password must be changed after it expires on the defined date.
Expiry Time
The PTZ control priority of the user. The larger the value, the higher the
priority. For example, User A has a priority of 2 and User B has a priority
PTZ Control
of 3. When they operate on the same PTZ camera, which is locked, at
Permissions
the same time, the PTZ camera will only respond to the operations from
User B.
Email Address Used to reset password and receive alarm emails.
Limit the user to log in from specific computers. One user can be bound
Bind MAC Address
to 5 MAC addresses at most.
Select one or more roles to assign the user permissions, such as which
Role
devices are allowed to be operated.
Step 3 Click OK.

Related Operations
● Click to lock user. The locked user cannot log in to the DSS Client and App.
● Click to modify information of a user except the username.
● Click to delete a user.

3.3.3 Password Maintenance

The platform supports modifying user password, and resetting system user password when it is
forgotten. Only the system user can reset password. Other users, when their passwords are
forgotten, can ask the system user to modify the passwords.

3.3.3.1 Changing Password for the Current User

We recommend changing your password regularly for account safety.
Step 1 Log in to the DSS Client, click at the upper-right corner, and then select Change
Password.

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Figure 3-52 Change password

Step 2 Enter the old password, new password, and then confirm the new password. Click OK.

3.3.3.2 Changing Password for Other Users

The system user can change the password for other users without the need to verify the old
password.
Step 1 Log in to the DSS Client. On the Home page, click , and then in the Basic Config
section, select User.
Step 2 Click .
Step 3 Select a user, and then click .
Step 4 Enable Change Password, enter the new password and confirm password, and then click
OK.

Figure 3-53 Change user info

3.3.3.3 Resetting User Password

You can reset the password of a user by security questions or email address, but only the system
account supports resetting the password by security questions.
Step 1 On the login page, click Forgot password?.
Step 2 Enter the account that you want to reset the password for, and then click Next Step.
Step 3 Select how you want to reset the password.
● By security questions. This is only applicable to the system account.
1. Click Reset Password through Security Questions.
2. Answer the questions, and then click Next Step.

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● By email address. This is applicable to all accounts, but an email address must be
configured first. For details, see "3.3.2 Adding User".
1. Click Reset Password through Email Verification.
2. Click Send Verification Code.
3. Enter the verification code that you received from the email address, and then click
Next Step.
Step 4 Set a new password and confirm it, and then click Next Step.
The password has been reset.

3.4 Configuring Storage

Manage the storage of the platform, including setting storage types to store different types of files,
and setting the storage location and retention period of the images and recorded videos from
devices.

3.4.1 Configuring Server Disk

Configure local disk to store different types of files, including videos, images, and normal files. In
addition to the local disks, you can also connect an external disk to the platform server, but you have
to format the external disk before using it.

● To set up local storage, you need a physical disk with only one volume or any volume of one
physical disk. Back up the data of the disk or volume before setting its disk type, which will
format and erase all data from it.
● One physical disk with only one volume or any volume of one physical disk can only store one
type of files. If you need to store more than one type of files, you need more than one physical
disks or volumes, but it cannot be the one where you installed the operating system of the server
or the DSS server. See "2.1.2 Installing DSS".
Step 1 Log in to the DSS Client. On the Home page, click , and then in the Basic Config
section, select Storage.
Step 2 Select .
Step 3 Format a disk to set a storage type
1) Select user volume, and then click .
2) Select storage type, and then click OK.
● Video: Stores videos.
● Images and Files: Stores all types of images and temporary files.

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If you do not set up one or more disk types, you will not be able to properly use
corresponding functions. For example, if you do not set up an Image and File disk, you
will not see images in all alarms.

Figure 3-54 Format a disk

Step 4 Manage local disks.

● To configure disk type: Click .
● To format a disk: Select a disk or user volume, click

3.4.2 Configuring Device Storage

When there are a large number of devices on the platform, it will put too much pressure on the local
disks because they might produce a lot of images and videos that need to be stored. The platform
supports setting the storage location and retention period of the images and videos for storage
devices, such as an IVSS, to reduce the pressure on the server.
The types of images include face captures, video metadata, and events.
Step 1 Log in to the DSS Client. On the Home page, click , and then in the Basic Config
section, select Storage > Device Storage Config.
Only organizations with storage devices are displayed.
Step 2 Select an organization, click of a device on the right.
Step 3 Configure the parameters, and then click OK.

Table 3-17 Parameter description

Parameter Description
● Save to Central Storage: All images produced by the channels
connected to this device will be stored on the local disks of the
Event Image Storage platform.
Location ● Link to Images on Device: All images produced by the
channels connected to this device will be stored on the device
itself. The platform will obtain images from the device.
● Save to Central Storage: All alarm videos produced by the
channels connected to this device will be stored on the local
Event Video Storage
disks of the platform.
Location
● Link to Videos on Device: All alarm videos produced by the
channels connected to this device will be stored on the device

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Parameter Description
itself. The platform will obtain videos from the device.

To make sure that alarms videos are complete, we recommend

you set a 24-hour recording plan for the device. Otherwise, the
platform might not be able to obtain videos. For example, a
recording plan of 00:00–14:00 has been configured on the
device so that the channels connected to it will record videos
during that period. If an alarm is triggered on 14:01, the
platform will not be able to obtain videos for this alarm.
This function is applicable to the images and videos stored on the
device.
After enabled, the platform will obtain the value from the device,
Retention Time of Images and you can change it to 1–180. The images and videos that have
and Videos on Device been stored longer than this value will be automatically deleted.

Deleted files cannot be recovered. Please be advised.

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4 Businesses Configuration

This chapter introduces the basic businesses, such as storage plan, video monitoring, access control,
video intercom, target detection, face recognition, ANPR, and intelligent analysis.

4.1 Configuring Events

Configure events first if you want to display alarm event notifications on the platform.

Procedure
Step 1 Log in to the DSS Client. On the Home page, click , and then in the App Config section,
select Event.
Step 2 Click Add.

Figure 4-1 Configure the event source

Step 3 Configure the event source.

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● Before configuring the event, check whether the channel features match the event
type; otherwise the event type cannot be selected as the alarm source. To configure
channel features, see "3.2.2.5.2 Modifying Device Information".
● If Alarm Input Channel is selected, check whether the Triggered Event that you select
matches the alarm input channel you select; otherwise, the event will not be triggered.
● Soft Trigger is a type of event that is manually triggered. You can customize its name
and button type. When viewing the live video image of the configured channel in the
Monitoring Center, you can click its button to trigger an alarm manually.

Figure 4-2 Manually trigger an alarm by clicking the button

Step 4 Configure parameters under Event Attribute.

Configure alarm priority as needed, so that you can quickly know the priority of alarm
when receiving an alarm on the DSS Client.

Figure 4-3 Event attributes

Step 5 Configure alarm linkage actions.

● To link video, enable Linked Action > Link Video.

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Figure 4-4 Link video

Table 4-1 Parameter description

Parameter Description
● Event source: The camera of the alarm itself is linked when the
alarm occurs.
● Bound camera: If the alarm channel is bound to a video channel,
Camera you can view the video of the bound channel. To bind a channel,
see "3.2.3 Binding Resources".
● Select camera: Select a camera so that you can view the camera
video when the associated alarm is triggered.
Enable this parameter, and then the platform will open the real-time
video of the channel where an alarm is triggered, and play it in the
When an alarm is defined stream type.
triggered, display
camera live view on
After the event is configured, you must enable Open Alarm Linkage
client
Video and select how the real-time video will be open in alarm
settings. For details, see "8.3.4 Configuring Alarm Settings".

Event Recording Start recording when an alarm is triggered.

Define the stream type of the recorded video. If you select main
Stream Type stream, the recorded video will be in higher quality than sub stream,
but it requires more storage.
Recording Time The duration of the recorded video.

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Parameter Description
When there is recorded video that is stored on the device or platform
before the alarm is triggered, the platform will take the defined
duration of that video, and then add it to the alarm video.

● If the alarm video is stored on the device, we recommend you

Prerecording Time
configure a 24-hour recording plan to make sure that there is
prerecorded content to add to the alarm video.
● If the alarm video is stored on the platform, the platform will record
videos and use certain input bandwidth continuously.
● This parameter is not applicable to alarms in parking lots.
● To trigger a snapshot, enable Trigger Snapshot.
Select a video channel, and then it will take a snapshot when an alarm is triggered.

Figure 4-5 Trigger a snapshot

● To link a PTZ action, click Link PTZ, and then select the PTZ channels and presets to be
linked.

Figure 4-6 Link PTZ

● Click Alarm Output, select an alarm output channel, and then set duration.

Figure 4-7 Alarm output

● To link audio and light, click Link Audio and Light, select the audio and light channels,
and then select the action duration.

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Figure 4-8 Link audio and light

● Click Link Access Control Device, select access control channels, and then select a
linked action.

Figure 4-9 Link access control device

● To play alarm video on the video wall, click Link Video Wall, select a camera on the left
of the page, and then select a video wall window on the right of the page.

Make sure that you have added decoders to the platform, configured video wall and set
alarm window.
● To execute an HTTP URL; command, click Link HTTP URL Command. Click Add, and
then configure its request method, HTTP URL, and remarks. You can click to test if
the command is valid.

Figure 4-10 Link HTTP URL command

● To link emails, enable Email, and click to add the email address, and then an email
will be sent to the selected email address when an alarm is triggered.

Figure 4-11 Link email

To configure the email template, select Add Email Template from the Email Template
drop-down list.

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Figure 4-12 Email template

● Apply an alarm protocol to help users process alarms when they are triggered . Click
Alarm Protocol, and then select a protocol from the Protocol Template drop-down
list.

Figure 4-13 Alarm protocol

Click Add protocol template to create a new protocol; click to edit the content of
a protocol.
● To inform a user, click Notify User, and then select the user to be informed.

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Figure 4-14 Notify user

Related Operations
● To edit an event, click .
● To delete an event, click .
● To disable an event, click .

4.2 Configuring Map

4.2.1 Preparations
● Devices are deployed. For details, see device user's manuals.
● Basic configurations of the platform have been finished. For details, see "3 Basic Configurations".
● A map picture is prepared.
● To show device alarms on the map, make sure that Map flashes when alarm occurs is enabled
in Home > Management > Local Settings > Alarm.

4.2.2 Adding Map

A raster map is suitable for places where you want ot view their detailed information, such as a
parking lot. You can add multiple ones.

Procedure
Step 1 Log in to the DSS Client. On the Home page, click , and then in the App Config section,
select Map.
Step 2 Select Main Map, and then click Add Map.
Step 3 Enter the map name, select the picture and then click OK.

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Figure 4-15 Add main map

Step 4 Add a sub map.

1) Click the added raster map, and then click Add Sub Map.
2) Enter the map name, upload the picture, and then click Next Step.
3) Drag the picture to the desired position and click OK.

Related Operations
● Hide Device Name
Only display the icons of devices.
● Delete resources
To delete a device from the map, click it and then click Delete Device.
● Show device
Select which type of resources you want to display on the map.
● Move
To move a device, click Move and then drag the device on the map.
● Select
To select one or more devices, click Select, and then click the devices on the map one by one.
● Pane
To select devices in batches, you can click Pane, and then draw a frame on the devices to select
the device.
● Clear
To clear all markings on the map, click Clear.
● Add Sub-map
To add a sub map on the current map, click Add Sub Map, click on the map to locate it, enter a
name, upload a map picture and then click OK.
● Length
Select Box > Length, connect two points with a line on the map (double-click to finish drawing),
and then the distance between the points is shown.
● Area
Select Box > Area, select a region on the map (double-click to finish drawing), and then the area
is measured.

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● Add Mark
Select Box > Add Mark, and then mark information on the map.
● Reset
Select Box > Reset to restore the map to its initial position and zoom level.

4.2.3 Marking Devices

Link a device to the map by dragging it to the corresponding location on the map according to its
geographical location.
Step 1 Log in to the DSS Client. On the Home page, click , and then in the App Config section,
select Map.
Step 2 Click the map.

Figure 4-16 Map

Step 3 Drag the device channel from the left device tree to the corresponding location of the
map.

4.3 Personnel and Vehicle Information Management

Configure personnel and vehicle information for the applications of access control, vehicle control,
and video intercom.
● Personnel information contains card number, password, face picture, and more. People bound
with vehicle information will be displayed in the vehicle list.
● Vehicle information helps to confirm the entry of the vehicle into a certain area. Vehicle bound
with personnel information will be displayed in the personnel list.

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4.3.1 Configuring Personnel Information

Figure 4-17 Personnel management

4.3.1.1 Adding Person Group

Add groups and you can manage people and assign permission by group.

Procedure
Step 1 Log in to the DSS Client. On the Home page, click , and then in the App Config section,
select Personal and Vehicle Info.
Step 2 Click .
Step 3 Click .

Figure 4-18 Added person group (1)

Step 4 Enter person group name and click OK.

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Figure 4-19 Added person group (2)

Related Operations
● To delete a person group, select it, and then click . All permissions associated with the people
in the group will also be deleted.
● To rename a person group, select it, and then click .
● To move a person into a different group, select the person, and then click Move To.

4.3.1.2 Adding Personnel

Add people to the platform and grant them access to different access control devices, entrance and
exits permissions, and more.

To collect fingerprints or card number, connect a fingerprint collector or card reader first.

4.3.1.2.1 Adding a Person

Procedure
Step 1 Log in to the DSS Client. On the Home page, click , and then in the App Config section,
select Personal and Vehicle Info.
Step 2 Click .
Step 3 Click Add.
Step 4 Click the Basic Info tab to configure person information.
1) Hover over the profile, and then click Upload to select a picture or click Snapshot to
take a photo.

● You can upload 2 pictures or take 2 snapshots.

● Click on the Snapshot page, and then you can select camera, pixel format,
resolution, and image quality. These settings are only effective with the current
client.
2) Enter personnel information as necessary. ID is required and must be unique. It can be
up to 30 characters, and letter-number combination is also supported.

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Figure 4-20 Personnel information

Only certain devices support the second picture or snapshot. The second picture or
snapshot can be the person's face being blocked, such as wearing a mask or a hat.
Step 5 Click , and then set person details as required, including nickname, ID, address,
birthday, region, company, job title, and more.
Step 6 If the person is resident, Click next to Resident Info, and then bind room number.

● Room No.: The number of the apartment in which this person lives. The room number
is displayed in the access records and video intercom operation records. Access
permission of the corresponding VTO is also included when authorizing access control
permission to this person.
● Homeowner: When several people live in one apartment, you can set one of them as
the homeowner.
Step 7 Click the Authentication Info tab, and then set validity period and access control
information.

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Figure 4-21 Authentication Info

1) Configure effective periods, within which the face, card, password, and fingerprint are
effective.
2) When access controllers are added and passwords are required to unlock the door,
configure the password first.
● A multi-factor authentication password must be used with a card, person ID, or
fingerprint to unlock the door. It is only applicable to second-generation access
control devices.
● Click and you can set up an unlock password that can be used to directly unlock
the door. It is only applicable to first-generation access control devices.
Step 8 Issue cards to personnel.
One person can have up to 5 cards. There are two ways to issue cards: by entering card No.
or by a card reader. A card number is 8-16 numbers. Only second-generation access
control devices support 16-digit card numbers. When a card number is less than 8
numbers, the system will automatically add zeros prior to the number to make it 8 digits.
For example, if the provided number is 8004, it will become 00008004. If there are 9-16
numbers, the system will not add zero to it.
● Issue a card through a card issuer or a device with a card reader.
1. Click next to Card, select a card issuer or a reader of a device, and then click
OK.

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Figure 4-22 Card reader manager

2. Click , swipe a card on the device you select, the card number will be recognized
and displayed.
3. Click .
● Manually enter the card number.
Click , enter card number, and then click .

Figure 4-23 Reader manager

Table 4-2 Card operations

Icon Description
If a person has more than one card, only the main card can be issued to the first-
generation access control device. The first card of a person is the main card by
default.
Click on an added card, the icon turns into , which indicates that the card
is a main card.
Set a card as duress card. When opening door with a duress card, there will be a
duress alarm.
Click this icon, it turns into , and is displayed at upper right, which
indicates that the card is set as a duress card. To cancel the duress setting, click .
Change card for the person when the current card does not work.
Remove the card, and then it has no access permissions.

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Step 9 Collect fingerprint.
To open door with fingerprint, you need to collect personnel fingerprints. A person can
have up to 3 fingerprints.
1) Click next to Fingerprint.
2) Click Add.
3) Select a fingerprint collector from the Fingerprint Collector drop-down list, and then
click OK.
4) Click Add

Figure 4-24 A collected fingerprint

Table 4-3 Fingerprint operations

Icon Description
One can have 3 fingerprints, but only these fingerprints can be issued to devices.
Click this icon, and then it turns into , which indicates that this fingerprint has
been set as a main one. To cancel the main fingerprint setting, click .
Set a fingerprint as duress fingerprint. When opening door with a duress
fingerprint, there will be a duress alarm.
Click this icon, it turns into , which indicates that the fingerprint has been set as
a duress fingerprint. To cancel the duress setting, click .
Modify fingerprint name.
Remove the fingerprint, and then it has no access permission.
Step 10 If the person has a vehicle, click next to Vehicle Information to add vehicle
information.
Click , and then enter plate No., select vehicle color and logo.

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Add vehicle information to a person, so as to enable vehicle access permission for this
person.

Figure 4-25 Add vehicle information

Step 11 If the person needs access control permission, enable the permission first.
1) Click next to Access Control Permission.
2) Select Access Type, and select Allow Device Login check box as needed.
● Allow Device Login: People have permission to go into web page from the device.
● Select General if it is the first time for the person to use the card to unlock the door.
3) Click Add, and then select access control permission group. For details, see "4.4.1.1
Creating Face Comparison Group".

Figure 4-26 Add to access control permission group

Step 12 Enable Face Comparison to recognize the person by images.

1) Click next to Face Comparison.
2) Select a face comparison group.

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Figure 4-27 Face comparison

You need to create a face comparison group first.

Step 13 If the vehicle needs access to the parking lot, enable and configure Vehicle Group first.
1) Click next to Parking Lot Vehicle Group.
2) Enable Parking Space Available and configure the number of the parking space for
the vehicle owner.
3) Click Add to select a vehicle of the person, and then select which vehicle group it
belongs to, and for how long it has permission to park in the parking lot.

Figure 4-28 Parking lot vehicle group

Step 14 Click OK.

To delete a person, you can select the person, and then click ; to delete all people on
this page, select the Select All check box, and then click Delete.

Related Operations
● To edit basic information of a person, select the person, and then click .
● To delete a person:
◇ Click to delete a person and associated permissions.
◇ Select multiple people, and then click Delete to delete them and their permissions.
◇ Click Delete All to delete all the people and their permissions in the group.
● To view authorization exception, click .
● To search for a person, enter key words in the .

4.3.1.2.2 Importing Personnel

To quickly add a number of personnel, you can download a personnel template, fill in it and then

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import it to the platform. You can also import an existing personnel file.

Prerequisites
Prepare an .xlsx file that includes the information of the people you want to import, their face images
(optional), and then compress them into a zip file. The .xlsx file can include information of up to
5,000 people. The zip file cannot be larger than 1 GB.

Procedure
Step 1 Log in to the DSS Client. On the Home page, click , and then in the App Config section,
select Personal and Vehicle Info.
Step 2 Click .
Step 3 Select Import > Import from File.

Figure 4-29 Import personnel information

Step 4 Import the personnel information file.

If there is no personnel information file, click Template Download and follow the
instructions on the page to create personnel information.
Step 5 Click OK.
The following cases might occur during an import:
● If there are failures, you can download the failures list to view details.
● Read carefully the instructions in the template to make sure all the information is
correct.
● Cannot read the contents with a parsing error reported directly.

Related Operations
● Export personnel information.
Select an organization, click Export, and then follow the instructions on the page to save the
exported information to a local disk.
● Download template.
To add personnel information in batches, you can download the template, fill in the information,
and then import it.

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4.3.1.2.3 Extracting Personnel Information

When personnel information has been configured on access control devices or door stations, you
can directly synchronize the information to the platform.
Step 1 Log in to the DSS Client. On the Home page, click , and then in the App Config section,
select Personal and Vehicle Info.
Step 2 Click .
Step 3 Click Import, and then select Import from Device.

Figure 4-30 Import from device

Step 4 Click , select a channel from an access control device or door station, and then click OK.

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Figure 4-31 Extract task list

Step 5 Double-click a result to view the detailed information.

Step 6 Synchronize personnel information to the platform, or export information.

Figure 4-32 Personnel extraction results

● To add all the personnel information to the platform, click Import All.
● To add part of the information, select the people of interest, and then click Import

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selected.
● To export information, select the people you want, and then click Export.

4.3.1.3 Issuing Cards in Batches

Step 1 Log in to the DSS Client. On the Home page, click , and then in the App Config section,
select Personal and Vehicle Info.
Step 2 Click .
Step 3 Select the people to issue card to, and then click Batch Issue Card.

Figure 4-33 Issue card in batches

Step 4 Set term of validity.

Step 5 Issue cards to personnel.
Step 6 Support issuing cards by entering card number or by using a card reader.
● By entering card number

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Figure 4-34 Enter card number

1) Double-click the Card No. input boxes to enter card numbers one by one.
2) Click OK.
● By using a card reader
1) Click .
2) Select a card reader or device, and then click OK.

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Figure 4-35 Reader manager

3) Select people one by one and swipe cards respectively until everyone has a card
number.
4) Click OK.

4.3.1.4 Editing Personnel Information

Modify personnel information including basic information, authentication details, and authorization.
Person ID cannot be modified.
Step 1 Log in to the DSS Client. On the Home page, click , and then in the App Config section,
select Personal and Vehicle Info.
Step 2 Click .
Step 3 Click to edit information. For details, see "4.3.1.2.1 Adding a Person".

4.3.2 Vehicle Management

Manage vehicle information including vehicle type, owner, entry and exit permissions and arming
groups.

Procedure
Step 1 Log in to the DSS Client. On the Home page, click , and then in the App Config section,
select Personal and Vehicle Info..
Step 2 Click .
Step 3 Click Add to add vehicle information.

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Figure 4-36 Add vehicle information

● Add vehicles one by one

1. Enter Owner Info of the vehicle by clicking Select from Person List.
2. Enter Vehicle Info such as plate number (required and unique), vehicle color, brand
and more. After selecting owner, you can add multiple vehicles.
3. Click to enable Parking Lot Vehicle Group, and then you can set the
available parking spots for the selected person, and grant access permissions by
adding vehicles into entrance and exit vehicle groups.

If the owner has more vehicles than the set parking spots, once no parking spots
available, owner cannot access the parking lot.
4. Click to enable Vehicle Arming Group, and then click Add to arm the
vehicles you have just added.

For arming group details, see "4.4.2.1 Creating Vehicle Arming Group".
● Add vehicles in batches
1. Click Import at the top, and then click Template Download.

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Figure 4-37 Download template

2. Fill in the template, and then select Import > Import File. Click to select the file and
import.

The platform supports downloading files that failed to import for you to check and
fix.
Step 4 Click OK.
Step 5 (Optional) You can export vehicle information to local storage as needed.

Figure 4-38 Export vehicle information

● Click Export and then enter required information, such as passwords for login and
encryption, to export all the items.
● Select vehicles, and then click Export to export only the selected information.

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Related Operations
● You can search vehicles by entering keywords in search box at the upper-right corner.
● Click or double-click the column to edit the vehicle information.
● Click to delete vehicles one by one. You can also select multiple vehicles and then click
Delete at the top to delete in batches.

4.4 Watch List Configuration

Configure face and vehicle watch list for future investigation.
● For face watch list, you can create and arm face comparison groups to recognize faces.
● For vehicle watch list, you can create vehicle comparison groups, add vehicles and then link
devices for plate recognition.

4.4.1 Face Watch List

Configure face watch list and issue the list to devices for recognition and alarm.

4.4.1.1 Creating Face Comparison Group

Prerequisites
● Make sure that the devices for face recognition have been successfully configured onto the
Platform.
● Make sure that the basic configuration of the Platform has completed. For details, see "3 Basic
Configurations". During the configuration, you need to pay attention to following parts.
◇ When adding devices on the Device page, set the Device Category to Encoder.

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Figure 4-39 Device category

◇ When adding devices like NVR or IVSS which support face recognition, set the device feature
to Face Recognition. For details, see "3.2.2.5 Editing Devices".

Figure 4-40 Feature configuration

◇ Make sure that you have configured at least one disk with the type of Images and Files to
store face images. Otherwise, the snapshots cannot be displayed.

Procedure
Step 1 Log in to the DSS Client. On the Home page, click , and then click Watch List.
Step 2 Click , and then click Add at the upper-left corner to add face comparison group.

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Figure 4-41 Add face comparison group

Step 3 Enter the required information, and then click Add.

Related Operations
● You can search groups by entering key words in the search box at the upper-right corner.
● Click to edit the group.
● Click to delete the group.

4.4.1.2 Adding Face

Add person in the created comparison group.

Procedure
Step 1 Log in to the DSS Client. On the Home page, click , and then click Watch List.
Step 2 Click , and then double-click the created group to add people.
Step 3 Click Add at the upper-left corner, enter required information and then click OK to add
faces into the group or click Add and Continue to add more people.
● Enter basic information of the person such as ID (required and unique), name, gender
and more.
● Move your mouse to the image section, click Upload to select an image from local
storage. You can also click Snapshot to take a face photo on the spot if your PC
supports camera function.
◇ You can configure the capture parameters on the Snapshot page, such as camera,
resolution and more. The configurations are only effective for the current client.
◇ Certain devices support two face images for more accurate recognition. means
no uploaded face image and means uploaded.

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Figure 4-42 Add a person

Step 4 Click to display and enter the Expanded Info, including nickname (display in VTO
contact), address, ID type and more.
Step 5 Click OK.
● Click at the bottom of the created group to add people one by one.
● Click at the bottom of the created group to add multiple people at the same time.

Related Operations
● You can search faces by entering key words in the search box at the upper-right corner.
● Click to edit the person information.
● Click to delete person from the group and face library one by one.
● Click to remove person from the group but keep it in the face library. You can also select
multiple people and then click Remove at the top to remove in batches.

4.4.1.3 Arming Face

Arm the added faces to specified devices for future recognition and alarm.
Step 1 Log in to the DSS Client. On the Home page, click , and then click Watch List.
Step 2 Click , and then click of the face comparison group you want to arm.
Step 3 Click Add, select one or more devices or channels, and then click OK.
The platform will send the information of the face watch list to the devices and channels
you selected, and display the progress. If exceptions occur, you can click to see the
reason.

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Figure 4-43 Send face comparison group

Step 4 After the face watch list is successfully sent, click Next Step.
Step 5 Click Add, select the channels you want to arm, and then configure the similarity for each
channel.

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When the similarity between the face captured by the channel and a face in the face watch
list reaches or is greater than the defined value, it is considered a match.

Figure 4-44 Arm face comparison group

Step 6 Click OK.

Step 7 (Optional) View exceptions and arm the face comparison group again.
1) Click to view why arming failed and address the issue.
2) Click Send Again to arm the face comparison group again.

4.4.2 Vehicle Watch List

Create vehicle comparison group and add vehicles in, together with Event configuration, you can
link devices like ANPR camera to recognize and reports to the Platform.

4.4.2.1 Creating Vehicle Arming Group

Step 1 Log in to the DSS Client. On the Home page, click , and then click Watch List.
Step 2 Click , and then click Add on the upper-left corner to add a vehicle arming group.

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Figure 4-45 Add a vehicle arming group

Step 3 Enter the required information, and then click Add.

Related Operations
● You can search groups by entering key words in the search box at the upper-right corner.
● Click to edit the group.
● Click to delete groups one by one. You can also select multiple groups and then click Delete
at the top to delete in batches.

4.4.2.2 Adding Vehicles

Vehicles in the watch list that has been armed will be recognized and you will receive alarms.

Procedure
Step 1 Log in to the DSS Client. On the Home page, click , and then click Watch List.
Step 2 Click .
Step 3 Click of a group, or double-click a group, an then click Select from Vehicle List.
Step 4 Select the vehicles you want to add, and then click OK.

Related Operations
● You can search vehicles inside a group by setting search conditions on the left.
● Click to edit the information of a vehicle.
● Click to remove vehicles from the group but keep it in the vehicle list. You can also select
multiple vehicles, and then click Remove to remove them in batches.
● Click Operation at the upper-right corner to select what vehicle information to be displayed.

4.4.2.3 Arming Vehicles

Link ANPR camera or other devices which support plate recognition to arm watched vehicles in real

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time. Once matched vehicles are detected, an alarm is triggered and reported to the Platform.
Log in to the DSS Client. On the Home page, click , and then arm the vehicle on the Event page.
Click Add. For how to configure events, see "4.1 Configuring Events".

Figure 4-46 Arm vehicle event

4.5 Access Control

Issue cards, collect fingerprints and face data, and apply permissions, so that the authorized people
can open door by using card, face or fingerprint.

4.5.1 Preparations
Make sure that the following preparations have been made:
● Access control devices are correctly deployed. For details, see the corresponding user’s manual of
the device.
● Basic configurations of the platform have been finished. See "3 Basic Configurations" for details.
◇ When adding access control devices, select Access Control for device category.
◇ (Optional) On the Bind Resource page, bind video channels for access control channels.
◇ Personnel information is added correctly. For details, see "4.3 Personnel and Vehicle
Information Management".

4.5.2 Configuring Door Groups

Configure door groups to include access permission of one or more access control devices.
Step 1 Log in to the DSS Client. On the Home page, click , and then in the App Config section,
select Access Control.

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Step 2 Click .
Step 3 Create a door group.
1) Click Add at the upper-left corner, or the Add Door Group tab.
2) Enter the group name, select a time template and a holiday schedule, select a device
channel, and then click OK.
After the time template and device channel are selected, the permission assigned to
personnel is valid only for period of the selected time template of the selected device
channel.

Figure 4-47 Add a door group

Step 4 Authorize.
1) On the Access Permission Group page, select a door group, and then click the
corresponding icon.
2) Select personnel, and then click OK.

4.5.3 Configuring Access Permission Groups

Configure access permission groups so that you can quickly assign access permissions by door
groups.

Procedure
Step 1 Log in to the DSS Client. On the Home page, click , and then in the App Config section,
select Access Control.
Step 2 Click .
Step 3 Create an access permission group.
1) Click Add at the upper-left corner.

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Figure 4-48 Add an access permission group

2) Enter the group name, and then select the door groups as needed.
3) Click Save and Add Person.

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Figure 4-49 Add a person

4) Enter the information from different sections. See "4.3.1.2.1 Adding a Person" for
details.
5) Click Add and Continue, and then click OK.

Related Operations
● Enter keywords in the search box at the upper-right corner, and then press the Enter key to
search for the groups you want.
● Double-click a group, and then click Add to add people. You can also click or to add
people to a group.
● Click to edit the name, door groups, and remarks of a group.
● Click to delete a group; select the groups as needed, and then click Delete to delete them all.

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4.5.4 Configuring Public Passwords

Anyone with a pubic password can unlock associated doors. You can add up to 100 passwords.

Only second-generation access control devices and video intercom devices support this function.
Step 1 Log in to the DSS Client. On the Home page, click , and then in the App Config section,
select Access Control.
Step 2 Click .
Step 3 Click Add, enter a name and a password, and then select the access control channels and
video intercom devices as needed.

Figure 4-50 Add a public password

Step 4 Click Save.

4.5.5 Anti-passback
The anti-passback feature requires a person to enter and exit from the specific doors. For the same
person, an entry record must pair with an exit record. If someone has entered by tailing someone
else, which means there is no entry record, this person cannot unlock the door to exit.
Step 1 Log in to the DSS Client. On the Home page, click , and then in the App Config section,
select Access Control.
Step 2 On the Access Control page, click .
Step 3 Click the Anti-passback tab.
Step 4 Click Add.
Step 5 Configure the parameters, and then click OK.

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Figure 4-51 Anti-passback parameters

Table 4-4 User selection information description

Parameter Description
Device You can select the device to configure the anti-passback rules.
Anti-passback name You can customize the name of an anti-passback rule.
The access card becomes invalid if
an anti-passback rule is violated.
Reset Time(min)
The reset time is the invalidity
duration.
You can select the time periods to
Time Template
implement the anti-passback rules. When the selected device is a
Remark Description information. multi-door controller, you
must set up these parameters.
The group sequence here is the
Group X sequence for swiping cards. You can
add up to 16 readers for each group.
(X is a number) Each group can swipe cards on any
of the readers.
Step 6 Click , and then it changes to . The function is enabled.

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4.5.6 Configuring Time Templates

Configure time templates for different access control strategies. For example, employees can only
gain access to their offices during work time.
Step 1 Log in to the DSS Client. On the Home page, click , and then in the App Config section,
select Access Control.
Step 2 Click .
Step 3 Click Create Time Template from the Time Template drop-down list when adding or
editing a door group.

Figure 4-52 Time template

Step 4 Enter the template name, set time periods, and then click OK.
There are two ways to set time periods:
● Drag your mouse cursor on the time bars to select time sections. To remove a selected
time section, click on the time bar and drag.
● Click , and then set time periods in the Period Setup dialog box.

● You can add up to 6 periods for each day.

● To use an existing template, select the Copy From check box and then select a
template in the drop-down list.

4.5.7 Configuring Holidays

Step 1 Log in to the DSS Client. On the Home page, click , and then in the App Config section,
select Access Control.
Step 2 Click Add Holiday Schedule from the Holiday Schedule drop-down list when adding or
editing a door group.

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Figure 4-53 Add a holiday schedule

Step 3 Configure the parameters.

1. Enter a holiday schedule name.
2. Configure the periods in the Schedule section.
3. Click to add a holiday: Enter the holiday name, set a start date, and how many days
this holiday lasts, and then this holiday will be effective within the periods you set from
the previous step.
Step 4 Click Add.

4.5.8 Configuring Access Control Devices

After an access control device is added, and if it is online, you can restart it, and synchronize its time
with the platform.
Step 1 Log in to the DSS Client. On the Home page, click , and then in the Basic Config
section, select Device.
Step 2 Click .
Step 3 Select an access control device from the device tree.

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Figure 4-54 Select an access control device

Step 4 Configure the access control device.

● Click Restart Device to restart the device.
● Click at the upper-right corner to go to the web page of the device.

4.5.9 Configuring Door Information

You can configure door status, Always-Open or Always-Close period, alarm and more.
Step 1 Log in to the DSS Client. On the Home page, click , and then in the Basic Config
section, select Device.
Step 2 Select a door channel in the device tree, and then click Door Config on the right.
Step 3 Configure door information, and then click OK.

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Figure 4-55 Door configuration

The page is only for reference, and might vary with different access control devices.

Table 4-5 Parameters description

Parameter Description
Set reader direction Indicates the in/out reader based on the wiring of ACS.
Door Status Set access control status to Normal, Always Open, or Always Close.
If enabled, you can set up a period during which the door is always
NO Period
open.
If enabled, you can set up a period during which the door is always
NC Period
closed.
You can only enable intrusion and timeout alarms when the door
Door Sensor Enable
sensor is enabled.
● Intrusion: If the door is unlocked by methods you have not
configured, the door contact is split and triggers an intrusion
alarm.
● Unsuccessful Attempts Exceeding Limit: If failed to unlock the door
Enable Alarm
for certain times, an alarm will be triggered.
● Duress: Entry with the duress card, duress password, or duress
fingerprint triggers a duress alarm.
● Timeout: Unlock duration timeout triggers a timeout alarm.
Enable this function, and then you can use a public password to unlock
Public Password the door. For how to configure a public password, see "4.5.4
Configuring Public Passwords".

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Parameter Description
Sets up for how long the door will unlock. The door locks automatically
Unlock Duration
after the duration.
Unlock duration exceeding the Unlock timeout triggers a timeout
Unlock Timeout
alarm.
You can use any one of the methods, card, fingerprint, face, and
password, or their combinations to unlock the door.
● Select And, and select unlock methods. You can only open the
door using all the selected unlock methods.
Unlock Method ● Select Or and select unlock methods. You can open the door in
one of the ways that you configured.
● Select Unlock by period and select unlock mode for each time
period. The door can only be opened by the selected method(s)
within the defined period.

4.6 Video Intercom

4.6.1 Preparations
Make sure that the following preparations have been made:
● Access control devices are correctly deployed. For details, see the corresponding user’s manuals.
● Basic configurations of the platform have been finished. To configure, see "3 Basic
Configurations".
◇ When adding video intercom devices on the Device page, select Video Intercom as the
device category.
◇ When adding access control devices that support intercom, select Device Category to
Access Control in Login Information, and then select Door Station access Controller or
Fence Station Access Controller according to the type of your device.

4.6.2 Call Management

Create call group, management group and relation group respectively and define restricted call
relations. This function is only available for administrators.

Click on the page of call group, management group or relation group, the system will restore
management group and relation group to their original status.

4.6.2.1 Configuring Call Group

VTOs and VTHs can only call each other when they are added into the same call group. DSS will
automatically generate corresponding call group when VTO, second confirmation station and fence
station are added.

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● Add VTOs and access control devices that support intercom, and then a device group will be
automatically generated. Add VTHs from the same unit into the group, and realize mutual call
between VTH and VTO within the group.
● Add second confirmation stations and automatically generate a call group. Add them to the
group together with the VTHs of the same room, and realize mutual call between VTHs and
second confirmation stations within the group.
● Add fence stations and automatically generate a call group. Add all the VTHs into the group to
realize mutual call between fence stations and all the VTHs.
● Add VTHs. If the VTHs are connected to unit VTO, second confirmation station, fence station, they
will be automatically added to the call group, and realize mutual call among unit VTOs, second
confirmation stations and fence stations.

VTHs from different call groups can call each other only when there is a fence station is each
group.

4.6.2.2 Adding Management Group

Management group is to make groups for administrators, and realize relation binding of one to one,
one to many or many to many. Administrators include DSS administrator and VTS. If there is a default
management group, VTS will be automatically added to the management group when it is added.

Before configuring management group, you need to create users, select video intercom menu
permission and device permission, and add new users to the management group.
Step 1 Log in to the DSS Client. On the Home page, click , and then in the App Config section,
select Video Intercom.
Step 2 Click .
Step 3 Click Manager Group Config.
Step 4 Click Add Group.
Step 5 Enter group name, select administrator account or VTS, and click OK.
The added management group is displayed in the list.

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● To transfer members, click and move the member to other groups.

● To manage group members, click to add or delete group members.

Figure 4-56 Edit manager group

4.6.2.3 Configuring Group Relation

Link call groups and management groups, and VTOs or VTHs in a call group can only call
administrators or VTSs of a linked management group. There are two situations for creating relation:
● A call group only links to one management group.
Any device in the group can call administration with one click, all the bound administrators
within the management group will generate ring bell. At this moment, all other ring bells will
stop as long as there are no administrator answers. The device call request can be rejected as
long as all the administrators reject to answer.
● A call group links to several management groups.
There is priority among several management groups. When any device in the group calls
administrator with one click, and all the online administrators of management group with
highest priority will generate ring bell. If no administrator answers, then it will call next
management group. The interval between two calls is 30 seconds; it can skip up to one
management group. If neither of two groups answer, then the device prompts call overtime, no
response.
Step 1 Log in to the DSS Client. On the Home page, click , and then in the App Config section,
select Video Intercom.
Step 2 Click .
Step 3 Click Relation Group Config.

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Step 4 Click Add.
Step 5 Enter a name, select call group and management group, and then click OK.

Figure 4-57 Add a group relation

Added relation group is displayed in the list. If there are several relation groups, you can
click or to adjust priority level. When there is a call, the online administrators with
the highest priority will generate ring bell first.

4.6.3 Configuring Building/Unit and Call Mode

Make sure the status of building and unit of the DSS client is the same as the VTO. If building and
unit are enabled on the platform, they must also be enabled on the device, and vice versa; otherwise,
the VTO will be offline after being added. That also affects the dialing rule. Take room 1001 unit 2
building 1 as an example, the dialing rule is as follows:
● If building is enabled while unit is not, the room number is "1#1001".
● If building is enabled, and unit is enabled as well, the room number is "1#2#1001".
● If building is not enabled, and unit is not enabled either, the room number is "1001".
Step 1 Log in to the DSS Client. On the Home page, click , and then in the App Config section,
select Video Intercom.
Step 2 Click .
Step 3 Enable or disable building and unit as required, and then click OK.

This configuration must be the same as the device configurations. Otherwise, information
of the devices might be incorrect. For example, if only Building is enabled on a VTO, you
must only enable Building on the platform.
Step 4 Click Save.

4.6.4 Synchronizing Contacts

Synchronize contacts information to VTO and then you can view contacts on the VTO or its web

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page.
Step 1 Log in to the DSS Client. On the Home page, click , and then in the App Config section,
select Video Intercom.
Step 2 Click .
Step 3 Select an organization node (VTO), and then click Send Contacts.
Step 4 Select one or more VTHs as needed, and then click OK.
Now you can view contacts on the VTO or web page.

4.6.5 Setting Private Password

Set room door passwords so that the room door can be opened by entering password on the VTO
(outdoor station).

Make sure that contacts are sent to the VTO; otherwise you cannot set private password.
Step 1 Log in to the DSS Client. On the Home page, click , and then in the App Config section,
select Video Intercom.
Step 2 Click .
Step 3 Select a VTO, and then you can see all the VTHs linked to this VTO.
Step 4 Select a VTH and click , or select several VTHs and click Change Password.
Step 5 Enter password, and then click OK.
You can use the new password to unlock on the VTO.

The format should be room number + private password, and the room number consists
of 6 digits. For example, a person who lives in 1001 with the private password of the VTO in
the building being 123456, can enter 001001123456 to unlock the door.

4.6.6 App User

You can view information of App users, freeze user, modify login password and delete user.

Prerequisites
App users have registered by scanning the QR code on the platform or the VTH. For details, see the
user manual of the App.

Procedure
Step 1 Log in to the DSS Client. On the Home page, click , and then in the App Config section,
select Video Intercom.
Step 2 Click .

Table 4-6 Parameter description

Operation Description
The App user cannot log in for 600 s after being frozen.
Freeze APP user The account will be frozen when invalid password attempts exceeds 5
by an App user.

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Operation Description
Click and enter a new password on the Reset Password page, and
then click OK.
Change APP user
login password ● The password must be 8 to 16 characters and must include numbers
and letters.
● Click to display password, or to mask password.
Click to delete App users one by one, or select multiple App users,
Delete APP user
click Delete, and then follow the instructions to delete the users.

4.7 Visitor Management

After visitor information is registered, the visitor can have access permission. Access permission is
disabled after the visitor leaves.

4.7.1 Preparations
● Access control devices have been added into the platform.
● Basic configurations of the platform have been finished. To configure, see "3 Basic
Configurations".

4.7.2 Configuring Visit Settings

Step 1 Log in to the DSS Client. On the Home page, click , and then in the App Config section,
select Visitor.
Step 2 Configure the parameters.
● Automatic leave
◇ Enable the function, and then select the channels as needed. Visitors who are
visiting can verify their identities on the selected channels to end their visits
automatically.
◇ Sign out regularly: Expired visits will be automatically ended at the defined time
point.
◇ Daily sign-out time: For visitors who do not arrive for their appointment before the
daily sign-out time, their appointment will be cancelled.
◇ Sign out now: For visitors who missed their appointment when you click this
button, their appointment will be cancelled.
● Default visitor permissions: Set default access permissions for visitors.
● Email template: You can set up an email template and automatically send emails when
visitors make an appointment, arrive for their appointment, and end their visit. You can
customize the email subject and content with the visitor information, such as visitor's
name and ID number.
● Visitor pass remarks: Customize the content of remarks on a visitor pass.

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Figure 4-58 Customize visitor pass remarks

Figure 4-59 Visitor pass remarks

Step 3 Click Save.

4.8 Parking Lot

Control vehicle entrance and exit control with the functions such as ANPR, number of parking space,
alarm, and search. In case the vehicle is not recognized by the ANPR camera, visitors can use VTO to
call the management center, and then the management center can remotely open the barriers after
verifying the identity of the visitor.

4.8.1 Preparations
Make sure that the following preparations have been made:
● Devices, such as ANPR cameras, VTOs, barriers, are added to the platform.

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● Basic configurations of the platform have been finished. To configure, see "3 Basic
Configurations".
◇ When adding an ANPR camera, select Access ANPR Device as the device category.
After you have added ANPR cameras, you can bind video channels to their channels. This is
useful when you have installed other cameras at the entrance to view and record videos of
the entire scene, not just the vehicle. You can view video from the bound camera when
checking the alarm details. For how to bind channels, see "3.2.3 Binding Resources".
◇ When adding an NVR, select Encoder as the device category.
◇ Select Entrance ANPR from Features for the corresponding NVR channels.
◇ When adding VTO, select Video Intercom as the device category.
Also, you need to add the information of people and assign them permissions so that they
can use the VTO normally. For details, see "4.3 Personnel and Vehicle Information
Management".

Make sure that the configuration of building and unit on the DSS client is the same as the
device. If building and unit are enabled on the platform, they must also be enabled on the
device, and vice versa. Otherwise, the VTO will be offline after being added. For details, see
"4.6.3 Configuring Building/Unit and Call Mode".
◇ Snapshots taken by ANPR cameras are stored in the Images and Files disks. You must
configure at least one Images and Files disk so that snapshots of vehicles can be normally
displayed. For details, see "3.4 Configuring Storage".

4.8.2 Configuring Parking Lot

A parking lot includes parking spaces, entrances and exits, barrier control rules and other
information. Link an ANPR camera for recognizing license plates, and a VTO for verifying identities.

4.8.2.1 Basic Information

Procedure
Step 1 Log in to the DSS Client. On the Home page, click , and then in the App Config section,
select Parking Lot > Parking Lot Configuration > Parking Lot Basic Config.
Step 2 Click the root node named Current Site, and then click Add.
Step 3 Configure the basic information of the parking lot, and then click Next Step.

Table 4-7 Parameter description

Parameter Description
Parking Lot Name To differentiate from other parking lots.
Configure the total parking spaces and available ones.
● Total Parking Spaces: The total number of parking spaces in
Enable Parking Space
the parking lot.
Counting
● Available Parking Spaces: The number of parking spaces in
the parking lot that are not in use.

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Parameter Description
● First Character Rule
◇ 1 character added to the front of the plate number: It will
still be considered as a match when an additional
character is added to the plate number. For example,
AB12345 is recognized as AAB12345.
◇ Missing the first character of the plate number: It will still
be considered as a match when the first character is
missing from the plate number. For example, AB12345 is
recognized as B12345.
● Last Character Rule
◇ 1 character added to the end of the plate number: It will
still be considered as a match when an additional
character is added to the end of the plate number. For
example, AB12345 is recognized as AB123455.
◇ Missing the last character of the plate number: It will still
be considered as a match when the last character is
Fuzzy Match of Entrance & missing from the plate number. For example, AB12345 is
Exit Plate No. Snapshot recognized as AB1234.
● Misread Character Rule: It will still be considered as a match if
a character is recognized incorrectly, but the number of
characters are correct. For example, AB12345 is recognized as
AB12B45.

When you enable multiple rules, the platform will check if each
rule is satisfied. Only when one or more rules are satisfied will
platform consider it to be a match. For example, 1 character
added to the front of the plate number, and missing the first
character of the plate number are both enabled. When the plate
number AB12345 is recognized as AAB12345, it satisfied 1
character added to the front of the plate number, but not
missing the first character of the plate number. This will be
considered as a match. If the plate number AB12345 is
recognized as AB112345, it does not satisfy both rules. This will
not be considered as a match.
Auto overwrite when If a vehicle entered the parking lot but has not exited, a new
captured vehicle has not entry record will be generated when the vehicle is recognized to
existed have entered again.
Step 4 Configure the entrance and exit points, and then click Next Step.

The platform supports up to 4 entrances and exits.

1) Click or Add Entrance and Exit Point.
2) Enter a name, and then click OK.

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3) If there is an entrance point, click next to Entrance.

4) Enter a name for the point, select a capture mode, and then add a camera, video
intercom device (optional), or information display (optional).
If limited by the surroundings, you can install two cameras for this point, and then set
Capture Mode to Dual Camera to improve the successful rate of recognition number
plates.
In Dual Camera mode, the vehicles captured by the two cameras within the defined
Dual Camera Coordination Time will be considered as the same one. You must
configure the time properly according to the installation positions of the cameras and
the distance between them.

Figure 4-60 Entrance point configuration

5) If there is an exit point, click next to Exit, and then configure the parameters.
The parameters are similar to the ones in Entrance. For details, see the steps above.
Step 5 Configure the passing rules, and then click Save and Exit.
1) Select a vehicle entrance rule, and then configure the parameters.

Table 4-8 Parameter description

Parameter Description
● Registered Vehicles Access Rule
Click Add, and then select By Parking Lot or By Point.
Registered Vehicles
By parking lot: The vehicle groups will be added to all entrance
and exit points of the parking lot, and the vehicles in these

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Parameter Description
group can enter and exit through any entrance or exit.
By point: You can add different vehicle groups to different
entrance or exit points. For example, vehicle group is added to
East entrance but not South entrance, then the vehicles in the
group can only enter the parking lot through East entrance.
● Allow Passage When Available Space is 0: After enabled,
vehicles are allowed to enter the parking lot even if there are
no available parking space.
Click to enable this function for an entrance point.
All vehicles can enter the parking lot.
● Vehicles on the Blocklist to Enter: After enabled, vehicles on
the blocklist are also allowed to enter the parking lot.
● Registered Vehicles Access Rule
Click Add, and then select By Parking Lot or By Point.
By parking lot: The vehicle groups will be added to all entrance
All Vehicles
and exit points of the parking lot, and the vehicles in these
group can enter and exit through any entrance or exit.
By point: You can add different vehicle groups to different
entrance or exit points. For example, vehicle group is added to
East entrance but not South entrance, then the vehicles in the
group can only enter the parking lot through East entrance.
You can customize the passing rule for the entrance.
● For how to configure Registered Vehicles Access Rule and
Allow Passage When Available Space is 0, see the content
above.
● All Vehicles: Select a default time template or create a new
one, and then any vehicle can enter the parking lot within the
specified duration.
For how to create a new time template, see "3.2.5 Adding Time
Template".
Custom ● Open Barrier by Verification: After enabled, the access
permission of a vehicle must be verified, and then an
administrator can manually open the barrier for it. If Open
Barrier by Card Swiping After Verification is also enabled,
the driver can swipe a card, and then the barrier will
automatically open if the can verify the driver to be the owner
of the vehicle.
● Open Barrier by Card Swiping Without Verification: The
barrier will automatically open if the card has access
permission.

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Parameter Description

You can enable Open Barrier by Verification or Open Barrier

by Card Swiping Without Verification at the same time.
● Available Parking Space Counting:

You must enable parking space counting and select Count

parking spaces by entering and exiting vehicles.
◇ Count each vehicle as an occupied parking space: The
number of parking spaces decreases after a vehicle enters.
◇ Count each unregistered vehicle as an occupied parking
space: The number of parking spaces decreases only after a
vehicle that is not registered to the platform enters.
◇ Custom: Configure which vehicles in the vehicle groups will
be used to calculate parking spaces.

For how to configure vehicle groups, see "4.8.3 Managing Vehicle Group".
2) Select a vehicle exit rule, and then configure the parameters.
The parameters are similar to the ones in the entrance. See the previous step.
3) Enable Send Plate No. to Devices, and then add vehicle groups to the allowlist and
blocklist.
Devices can use this information to determine which vehicles to let in when the
platform is offline.

Related Operations
● : Edit the passing rules of the parking lot.
● : Edit the available parking space of the parking lot.
● : Edit the information of the parking lot.
● : Delete the parking lot.

4.8.2.2 Event Parameter

Configure events for a parking lot so that you can receive notifications when alarms are triggered.
Step 1 Configure an event, and you need to select Parking Lot as the type of event source. For
how to configure an event, see "4.1 Configuring Events".
Step 2 Log in to the DSS Client. On the Home page, click , and then in the App Config section,
select Parking Lot > Parking Lot Configuration > Event Parameter Config.
Step 3 Select a parking lot, the events that were configured will be displayed on the right.

Blocklist alarm will not be displayed because there are no additional parameters to be
configured.
Step 4 Click to configure an event.

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Table 4-9 Parameter description
Parameter Description
● Overtime Parking Threshold: The unit is minute. Alarm
will be triggered if a vehicle has parked for longer than the
defined value.
● Detection Interval: How long the platform will check which
vehicles have parked overtime. For example, select 5
minutes, then the platform will check whether there are
vehicles that have parked overtime in the parking lot. If yes,
then an alarm will be triggered.
● Vehicles to Trigger Alarms:
◇ All Vehicles: All vehicles will trigger alarms if they park
overtime, but VIP vehicles are not included. If you enable
Include VIP Vehicles, VIP vehicles will also trigger
Parking Overtime alarms when they park overtime.
◇ Non-registered Vehicle and Vehicle in the Blocklist:
The vehicles whose information is not registered to the
platform will trigger alarms when they park overtime.
◇ Custom: Enable Non-registered Vehicle, and then the
vehicles whose information is not registered to the
platform will trigger alarms when they park overtime;
enable Registered Vehicle and add vehicle groups, and
then the vehicles in these groups will trigger alarms
when they park overtime.

You can enable Non-registered Vehicle and

Registered Vehicle at the same time.
● No Entrance/Exit Record Duration: The unit is day. If a
vehicle has not entered or exited the parking lot for longer
than the defined duration, then an alarm will be triggered.
● Statistical Time Point: The platform will start calculating
No Entry and Exit Record the duration of a vehicle that has not entered or exited the
parking lot on the defined time.
● Entrance and Exit Vehicle Group of Interest: Only
calculate the duration for the vehicles in the vehicle groups
that are added.

4.8.3 Managing Vehicle Group

Add vehicles to different groups, so that you can quickly apply different parking lot functions to
multiple vehicles at the same time.
General, VIP, and blocklist are the default groups. If you need to use them, you can directly add
vehicles to them.

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Step 1 Log in to the DSS Client. On the Home page, click , and then in the App Config section,
select Parking Lot > Vehicle Groups.
Step 2 Click Add.
Step 3 Enter a name and select a color for the group, and then click Add.
Step 4 Click of a group, or double-click a group and click Select from Vehicle List, select the
vehicles that you want to add to the group, and then click OK.

4.9 Intelligent Analysis

Before using the people counting and scheduled report functions, you must configure them first.
● People counting: Create a people counting group and add multiple people counting rules from
one or more devices to it. Then, you can view the real-time and historical number of people of
the group.
● Scheduled report: Configure the when to send a report with historical people counting data, the
email address to send the report to, and the content of the email.

4.9.1 People Counting Group

Create a people counting group, and then add multiple people counting rules from one or more
devices. In Intelligent Analysis, you can view the real-time and historical number of people of the
group.
Step 1 Log in to the DSS Client. On the Home page, click , and then in the App Config section,
select Intelligent Analysis > People Counting Group Config.
Step 2 Click Add at the upper-left corner.

Figure 4-61 Add a people counting group

Step 3 Configure the parameters.

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Table 4-10 Parameter description
Parameter Description
People Counting Group
Name of the people counting group.
Name
Calibration Time The number of the people in this group will be reset to the
defined value at the defined time every day. The defined time
Calibrated Number of People also means the start of a counting cycle.
When enabled, you can configure the red and yellow light
Limit Number of People
threshold of the people in the group.
When the number of people in the group reaches the defined
Red Light Threshold
value, the light will turn red.
When the number of people in the group reaches the defined
Yellow Light Threshold value but smaller than the red light value, the light will turn
yellow.
Select the devices whose people counting rules you want to
Rule include in the group, and then their data will be combined
together.
Step 4 Click Save.

4.9.2 Scheduled Report

Historical data will be sent on a regular basis to one or more email address that you set on the
scheduled time.
Step 1 Log in to the DSS Client. On the Home page, click , and then in the App Config section,
select Intelligent Analysis > People Counting Group Config.
Step 2 Configure one or more types of report.
● Daily report: Data from yesterday will be sent to your email at a defined time. If set to
03:00:00, the data from the day before (00:00:00–23:59:59) will be sent to your email at
03:00:00 every day.
● Weekly report: Data from last week will be sent to your email at a defined time. If set to
03:00:00 on Wednesday, the data from Wednesday to Tuesday of each week will be
sent to your email at 03:00:00 every Wednesday.
● Monthly report: Data from last month will be sent to your email at a defined time. If set
to 03:00:00 on 3rd, the data from 3rd of last month to 2nd of the current month will be
sent to your email at 03:00:00 on 3rd of each month.
Step 3 Configure one or more email addresses to send the report to, and the content of the email.
1) Click to select the users that have been configured email addresses, or enter an
email address, and then press Enter.

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Figure 4-62 Invalid email address, you must press Enter

Figure 4-63 Valid email address

2) Configure the content of the email.

Step 4 Send the report.
● Click Send Now to immediately send the report that you configured.
● Click Save, and then the report will be sent at the defined time.

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5 Businesses Operation

5.1 Monitoring Center

The monitoring center provides integrated real-time monitoring applications for scenarios such as
CCTV center. The platform supports live video, license plate recognition, target detection, access
control, emap, snapshots, events, video playback, video wall, and more.

5.1.1 Main Page

Provides frequently used functions such as video and event and alarm.
Log in to the DSS Client. On the Home page, click , and then select Monitoring Center.

Figure 5-1 Monitoring center

Table 5-1 Interface description

No. Parameter Description
● List of resources including devices, browser, and maps.
● You can search for a device or channel in the search field.
Fuzzy search is supported so that you can simply enter
Favorites and device
1 part of the name and then select the exact one from the
tree
provided name list.
● Add, delete or rename the favorites. You can also tour the
channels in favorites.

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No. Parameter Description

● Save the current view of window split and video channels
in the live view section, and name the view. You can
directly select the view from the View tab to display it
2 View quickly next time.
● Channels under a view or view group can be displayed by
tour (in turn). You can set the tour interval to be 10 s, 30 s,
1 min, 2 min, 5 min or 10 min. Maximum 100 views can be
created.
3 PTZ PTZ control panel.
4 Save view Click to save current video window as a view.
5 Close all windows Close all windows in live view.
6 Channel control Control the door channels in live view.
7 Real-time videos Drag a channel to the windows and view its real-time video.
● Set window split mode. Supports 1, 4, 6, 8, 9, 13, 16, 20, 25,
36 or 64 splits, or click to set a customized split mode.
If the live-view channel number is more than the number
Window split mode of current windows, then you can turn page(s) by clicking
8
and full screen
at the bottom of the page.
● Switch the video window to Full Screen mode. To exit
Full Screen, you can press the Esc key or right-click on the
video and select Exit Full Screen.
9 Event panel button Display or hide the event panel.
10 Event and alarms Events and alarms.
Live view and ● Live view: View real-time videos.
11
playback ● Playback: View recordings. See "5.1.3 Playback".

5.1.2 Video Monitoring

View live videos. For ANPR and face cameras, you can view information of ANPR, face detection and
face recognition. For video metadata cameras, you can view metadata information.

5.1.2.1 Viewing Live Video

View the live video of connected devices.

This section only introduces viewing live video. For map live view, see "4.2 Configuring Map".
Step 1 Log in to the DSS Client. On the Home page, click , and then click Monitoring Center.
Step 2 Click .
Step 3 View real-time video.
You can view live video in the following ways:
● Double-click a channel or drag the channel from the device list on the left to one
window on the right.

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● Double-click a device to view all channels under the device.
● Right-click a node, select Tour, and then set tour interval. The channels under this node
will play in turn according to the defined interval.

◇ If the number of splits in the window is more than the number of online channels,
video of all channels will be displayed in the window. Otherwise, click on
the top of the page to turn pages.
◇ Close the on-going tour before starting live view.

Figure 5-2 Live view

Step 4 You can perform the following operations during live view.
● Display intelligent snapshots.
When viewing live video of face detection cameras, face recognition cameras, ANPR
cameras, or target detection cameras, right-click the monitoring image, and then select
Start Picture Overlay. The snapshot will be displayed on the upper-right corner of the
live window. If no more images are captured, a snapshot will be displayed up to 5 s by
default, and it will disappear after 5 s.
Point to the live window, and then select type of images to be displayed.
● Point to the video window, and then you can see the shortcut menu on the upper-right
corner.

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Figure 5-3 Live window

Table 5-2 Parameter description

Icon Name Description
Instant playback Open/close instant playback.
Audio Open/close audio.
Audio
Open/close two-way audio.
communication
Click it, and then the system begins to record local file and you
can view the record time on the upper left. Click again, and
then system stops recording and saves the file to your PC. The
Local record
recorded video is saved to ..\DSS\DSS Client\Record by default.
To change the storage path, see "8.3.5 Configure File Storage
Settings".
Take a snapshot. The snapshots are saved to ..\DSS\DSS
Snapshot Client\Picture by default. To change the snapshot storage path,
see "8.3.5 Configure File Storage Settings".
Close Close the video.
● Sleep function is supported for IPCs that use 4G mobile network to communicate and
are solar-powered.
◇ When the device is asleep, you can click to wake it up.

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Figure 5-4 Wake up the device

◇ The device will regularly request to sleep to save battery. When you are viewing its
live video, the device will request to sleep every 2 minutes. When you are not
viewing its live video, the device will request to sleep every 1 minute. You can
accept or reject so that you can continue to watch live video. When rejecting the
request, you can choose whether to delay the next request from the device.

Figure 5-5 Request to sleep from the device

● Right-click the live video, and then the shortcut menu is displayed.

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The menu varies depending on device functions.

Figure 5-6 Live video operation menu

Table 5-3 Description

Parameters Description
If the camera has more than one audio input channels, you can select
Audio Input Selection one or select the mixed audio. This configuration is effective with
both live view and playback.
Record the audio and video in the current window, and save the
recordings to the path defined when configuring record plan.
If a channel already has recorded within the same period, the video
Start Remote Record
status will be overlaid over the live view.
If video storage disk is configured on the platform, the videos will be
saved to the platform server.
Take snapshots of the current image (three snapshots each time by
default). The snapshots are saved to ..\DSS\DSS Client\Picture by
Continuous Snapshot
default. To change the snapshot storage path, see "8.3.5 Configure
File Storage Settings".
Select stream type as required. Generally, main stream requires the
Stream Type most bandwidth, and sub stream 2 the least. The smaller the
bandwidth is required by the stream, the smoother the video image.

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Parameters Description
● Real-Time Priority: The video is in real-time, but video quality
might be reduced.
● Fluency Priority: The video is fluent, but video lagging might
occur.
Play Mode
● Balance Priority: Real-time priority or fluency priority, depending
on actual conditions.
● Custom: Configure the video buffer time from Local Settings >
Video. The larger the value, the more stable the video quality.
Adjust the brightness, contrast, saturation, and chroma of the video
Video Adjustment
for video enhancement.
Click it, and then click and hold the video image to zoom in on the
Digital Zoom image. Right-click the image, and then select Digital Zoom again to
exit zooming in.
Divide one window into 2 (1+1 mode), 4 (1+3 mode), and 6 (1+5
mode). One window will play the real-time video, and the others play
different defined areas of the real-time video.
Window Mode
If a device supports target tracking, you can enable this function in
any window mode, the windows that play defined areas of the real-
time video will follow the target when detected, until it disappears.
The client does not show rule lines on the live video by default. If
needed, you can click AI Overlay and enable Rule Overlay and
Bounding Box Overlay, and then the live video shows rule lines if
AI Overlay
the AI detection rules are enabled on the device. This configuration is
effective with the current selected channel both in live view and
playback.
Enable SMD Overlay to show target bounding box over live video.
When SMD is enabled on the device, you can enable SMD Overlay
SMD Overlay for the device channel, and then the live video will display dynamic
target bounding boxes. This configuration is effective with the
current selected channel both in live view and playback.
For a camera that supports privacy masking of human face, you can
Disable Privacy Masking
disable the masking here to view the face image.
Alarm Output Control Turn on or turn off alarm output channels.
You can turn on or off the audio and light channels one by one or at
Audio and Light Control
the same time.
Add to Favorite You can add the active channel or all channels into Favorite.
When selecting open alarm linkage video In Preview (in live
window) from Local Settings > Alarm, then the video will be
displayed on the window which is set to alarm window. If multiple
alarms are triggered, the video linked to the latest alarm will be
Set as Alarm Window
opened. If the number of alarm windows is fewer than the number of
linkage videos, the video linked to the earliest-triggered alarm will be
opened. After enabling Set as Alarm Window, the window frame is
displayed in red.

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Parameters Description

This function is available on fisheye cameras only. When changing

the video stream, the fisheye view mode will maintain the current
configuration.
Fisheye View According to different installation methods, the fisheye view can be
varied.
● In-ceiling mount: 1P+1, 2P, 1+2, 1+3, 1+4, 1P+6, 1+8.
● Wall mount: 1P, 1P+3, 1P+4, 1P+8.
● Ground mount: 1P+1, 2P, 1+3, 1+4, 1P+6, 1+8.
● To view real-time temperature of a point on the thermal camera view, hover over that
point.

Figure 5-7 View temperature

● If a channel supports electronic focus, you can enable electronic focus for it on the
platform to adjust video definition and size.

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The page might vary according to the lens types of cameras. Lens types include
embedded zoom lens and external CS electronic lens. The following figure is for
reference only.

Figure 5-8 Live view

Table 5-4 Description

Parameters Description
Zoom in/out.
Zoom +/- (for
embedded zoom lens) Click or click and hold or , or drag the slider to the left or
right to zoom in/out.
Adjust camera focus to achieve the best video definition.
Focus +/- Click or click and hold or , or drag the slider to the left or
right to adjust focus.
Auto Focusing (for
embedded zoom lens) Adjust image definition automatically.

ABF (auto back

focusing, for external Other focusing operations are unavailable during auto focusing.
CS electronic lens)
When image definition is imperfect, or after many times of zooming or
Reset focusing operations, you can click Reset to reset the lens, so as to
eliminate lens deviation.
● Tour
On the live view page, right-click a device or node, select Tour, and then select an
interval. The channels under this device or node will be played in turn at the pre-
defined interval. You can also customize the interval.

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Figure 5-9 Start tour

◇ To view remaining time of a channel during tour, check .

◇ To pause, click .
◇ To exit tour play, click .
● Region of interest (RoI)
A window can be divided into 4 or 6 regions during live view. One area is used to play
live video and other regions are used to zoom in regional image.
On the live view page, right-click the window, select Window Mode, and then select a
mode. For example, select a 1+3 mode.

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To exit the Window Mode, right-click the window and then select .

Figure 5-10 Split mode

Figure 5-11 1+3 mode

● View real-time events.

Click to open the event panel, which displays the real-time alarm events of the
channel.
◇ Click the event type on the top of the event panel to view the corresponding event.
◇ Click event record to view the snapshot. Video playback is also supported.
Operations related to different events might be different.
◇ : Refreshes events in real time. : Stops refreshing.
◇ Click to clear the events in the event panel.
◇ Click to quickly view the latest events.

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● Remotely unlock the door.
When viewing the access control channel, you can remotely control the status of the
door on the upper-right corner: Normally open ( ), normally closed ( ), or normal
status ( ). You need to enter the login password of the current user before operation.
Restore the door to normal status first, and then the door can be opened and closed
according to defined period or through face recognition.
In the video window of the access control channel, you can remotely lock or unlock the
door.

Figure 5-12 Lock/unlock the door

● Video intercom.
When viewing the video intercom channel, you can answer or hang up the call.

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Figure 5-13 Video intercom

5.1.2.2 View
The current layout and resources can be saved as a view for quick play next time. Views are
categorized into different groups, which include three levels: First-level root node, second-level
grouping and third-level view. Tour is supported for first-level root node and second-level grouping.
The tour time can be 10 s, 30 s, 1 min, 2 min, 5 min, 10 min, or customized (5 s–120 min). Up to 100
views can be created.

5.1.2.2.1 Creating View

Views are categorized into different groups, convenient for management and quick use. Group
includes three levels, first-level root node, second-level grouping and third-level view.
Step 1 Log in to the DSS Client. On the Home page, click , and then select Monitoring Center.
Step 2 Click .
Step 3 Create a view group.
1) Click the View tab.
2) Right-click View, select New Folder.

Figure 5-14 Create a new folder

3) Enter a folder name, click OK.

Step 4 Create view.
1) Customize the window split mode, view real-time videos of channels in the windows,

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and then click on the upper-right corner.
2) Enter a name for the view, select a view group it belongs to, and then click OK.

5.1.2.2.2 Viewing View

● Live view
On the Monitoring Center page, select a view, double-click or drag it to the window to start
viewing.
● Tour
On the Monitoring Center page, right-click view group or root node, select Tour and tour
period.

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Figure 5-15 Go to video tour page

Figure 5-16 View tour

◇ To view remaining time of a channel during tour, check .

◇ To pause, click .
◇ To exit tour play, click .

5.1.2.3 Favorites
Add frequently used channels to favorites to realize quick search and call.

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5.1.2.3.1 Creating Favorites

Step 1 Log in to the DSS Client. On the Home page, click , and then select Monitoring Center.
Step 2 Click .
Step 3 Create favorites.
1) Click .

Figure 5-17 Favorites

2) Right-click root node or created favorites, and then select New Folder.
3) Enter a folder name, click OK.
Lower-level favorites are generated under the selected root node or favorites.
4) Click .
The system goes back to the device list.
Step 4 Add channels to favorites.
● In the device list, right-click a channel, and then select Add to Favorite.
● Right-click the window with live video, and then select Add to Favorite.

5.1.2.3.2 Viewing Favorites

● Live view
On Monitoring Center page, click , open favorites list, select favorites or channels, double-
click or drag to video window and the system starts to play live video.
● Tour
On Monitoring Center page, click , open favorites list, select the root node or favorites, select
Tour and then set duration. The system starts to play the channels in tour.
◇ To view remaining time of a channel during tour, click .
◇ To pause, click .
◇ To exit tour play, click .

5.1.2.4 PTZ
Operate PTZ cameras during live view on the DSS Client.

5.1.2.4.1 Configuring Preset

A preset is a set of parameters involving PTZ direction and focus. By calling a preset, you can quickly

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rotate the camera to the pre-defined position.

Procedure
Step 1 On the Monitoring Center page, open the video of a PTZ camera.
Step 2 Click .

Figure 5-18 Go to PTZ control panel

Step 3 Click .
Step 4 Add a preset.
1) Rotate the PTZ camera to a specific point.
2) Click , enter the preset name, and then click .

Related Operations
Call a preset: Click of a specific preset, and then camera will rotate to the related position.

5.1.2.4.2 Configuring Tour

Set Tour to enable an camera to go back and forth among different presets. Set tour to enable
camera to automatically go back and forth between different presets.

Prerequisites
You have added at least 2 presets.

Procedure
Step 1 On the Monitoring Center page, open the video of a PTZ camera.
Step 2 Click .

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Figure 5-19 Go to PTZ control panel

Step 3 Click .
Step 4 Click .
Step 5 Add tours.
1) Enter tour name, and click .
2) Select a preset from the drop-down list on the left.
3) Repeat the previous 2 steps to add more presets.
4) Click OK.

Related Operations
To start tour, click , then camera goes back and forth among the presets.

5.1.2.4.3 Configuring Pattern

A pattern is a record of a consecutive series of PTZ operations. You can select a pattern to repeat the
corresponding operations quickly. See pattern configuration instructions as follows.

Procedure
Step 1 On the Monitoring Center page, open the video of a PTZ camera.
Step 2 Click .

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Figure 5-20 Go to PTZ control panel

Step 3 Click .
Step 4 Click , and then operate the 8 PTZ buttons of PTZ to set pattern.
Step 5 Click .

Related Operations
Call pattern: Click , and then the camera will automatically repeat the pattern that you have
configured.

5.1.2.4.4 Configuring Scan

The camera automatically scans horizontally at a certain speed.

Step 1 On the Monitoring Center page, open the video of a PTZ camera.
Step 2 Click .

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Figure 5-21 Go to PTZ control panel

Step 3 Click .
Step 4 Click PTZ button, and rotate PTZ to the left to a position, and then click to set the left
boundary.
Step 5 Continue to rotate PTZ to the right to a position, and then click to set the right
boundary.
Step 6 Click to start scanning, then PTZ will rotate back and forth automatically within the
two boundaries.

5.1.2.4.5 Enabling/Disabling Pan

On the Monitoring Center page, open the video of a PTZ camera. Click , and then click . PTZ
rotates 360° at a specified speed. Click to stop camera rotation.

5.1.2.4.6 Enabling/Disabling Wiper

Enable/disable the PTZ camera wiper. Make sure that the camera supports wiper function.
On the Monitoring Center page, open the video of a PTZ camera. Click , and then click to
turn on wiper. Click to turn off wiper.

5.1.2.4.7 Enabling/Disabling Light

Turn on/off camera light . Make sure that the camera supports light.
On the Monitoring Center page, open the video of a PTZ camera. Click , and then click to
turn on light. After enabling light, click to turn off light.

5.1.2.4.8 Configuring Custom Command

Step 1 On the Monitoring Center page, open the video of a PTZ camera.

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Step 2 Click .

Figure 5-22 Go to PTZ control panel

Step 3 Enter your command in the Command box.

Figure 5-23 Custom command

Step 4 Click to show the command functions.

5.1.2.4.9 PTZ Menu

Step 1 On the Monitoring Center page, open the video of a PTZ camera.
Step 2 Click .

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Figure 5-24 Go to PTZ control panel

Step 3 Click .
Step 4 Click .
Step 5 Use the panel to go to the menu configuration page.

Figure 5-25 Go to PTZ menu configuration page

Table 5-5 PTZ menu description

Parameters Description
/ Up/down.

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Parameters Description
/ Left/right. Point to set parameters.
Click to enable PTZ menu function. System displays main menu on the
monitor window.
Click to close PTZ menu function.
It is the confirm button. It has the following functions.
● If the main menu has the sub-menu, click OK to enter the sub-menu.
OK
● Point to Back and then click OK to go to go back to the previous menu.
● Point to Exit and then click OK to exit the menu.
Point to Camera and then click OK to enter camera settings sub-menu page.
Camera Set camera parameters. It includes picture, exposure, backlight, day/night
mode, focus and zoom, defog, and default.
Point to PTZ and then click OK to go to PTZ sub-menu page. Set PTZ functions.
PTZ
It includes preset, tour, scan, pattern, rotation, PTZ restart, and more.
Point to System and then click OK to go to system sub-menu page. Set PTZ
System simulator, restore camera default settings, video camera software version and
PTZ version.
Return Point to the Return and then click OK to go back to the previous menu.
Exit Point to the Exit and then click OK to exit PTZ menu.

5.1.2.5 Fisheye-PTZ Smart Track

Link a PTZ camera to a fisheye camera so that when the fisheye camera detects a target, the PTZ
camera automatically rotates to it and track.

5.1.2.5.1 Preparations

Make sure the following preparations have been completed:

● Fisheye camera and PTZ camera are well deployed. For details, see corresponding user's manuals.
● Basic configurations of the platform have been finished. For details, see "3 Basic Configurations".
◇ When adding cameras, select Encoder from Device Category.
◇ Features of fisheye camera is set to Fisheye. For details, see "3.2.2.5.2 Modifying Device
Information".

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Figure 5-26 Set fisheye camera features

5.1.2.5.2 Configuring Fisheye-PTZ Smart Track

Step 1 Log in to the DSS Client. On the Home page, click , and then click Monitoring Center.
Step 2 Click .
Step 3 In the device tree on the left, right-click a fisheye camera, and then select Modify Smart
Track.
Step 4 Click next to Please select a PTZ camera to link, and then select a PTZ camera.

Figure 5-27 Set smart track rules (1)

Step 5 Click and then move the of the fisheye on the left to select a position. Click of
the PTZ camera to find the position. Adjust the PTZ camera to find the position and move
the PTZ to the center position (The green cross on the image).

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Figure 5-28 Set smart track rules (2)

● Select 3-8 mark points on fisheye camera.

● When you find mark point on the right side of the PTZ camera, click to zoom out
PTZ.
● Click to 3D position, and when you click a certain point on the left side of PTZ
camera, it will automatically move to the center.
Step 6 Click to save the calibration point.
See above steps to add at least three calibration points. These three points shall not be on
the same straight line.
Step 7 Click Save.

5.1.2.5.3 Applying Fisheye-PTZ Smart Track

Step 1 Log in to the DSS Client. On the Monitoring Center page, select the fisheye camera on the
device tree and then right-click to select Smart Track.

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Figure 5-29 Select a smart track channel

Step 2 Click any point on the left of fisheye, PTZ camera on the right will automatically rotate to
corresponding position.

5.1.3 Playback
Play back recorded videos.

5.1.3.1 Page Description

Log in to the DSS Client. On the Home page, click , and then click Monitoring Center. Click the
Playback tab.

Figure 5-30 Playback page

Table 5-6 Description

Icon Description
Lock the video stored to the server within some period of designated
channel. Locked video will not be overwritten when disk is full.

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Icon Description
Cut video

Download video

Filter video according to record type.

Make dynamic detection analysis over some area of the record image,
and it only plays back the video with dynamic image in the detection
area.
Play multiple recorded videos from the same time. For example, you are
playing recorded videos from 3 channels at the same time. Select
channels, configure when you want to play the recorded video from,
and then click this icon. All 3 channels will play recorded videos from
the same time.
Stop/pause playback
/ Frame by frame playback/frame by frame backward.
Fast/slow playback. Max. supports 64X or 1/64X.
During playback, you can drag time progress bar to play back record at
the specific time.
Select the storage location of the video to be searched. Supports
searching for the video on the platform server or storage device.
Tag records.

Lock records.

5.1.3.2 Playing Back Recordings

Step 1 Log in to the DSS Client. On the Home page, click , and then select Monitoring
Center.
Step 2 Click the Playback tab.
Step 3 Select a channel from the device tree, and then double-click it, or drag it to the window.
Step 4 Select the storage path of recorded video from , and then click to
select the date.

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Dates with blue dot means there are recordings.

Figure 5-31 Playback page

Step 5 Click to play the video.

Step 6 Hover over the video, and then the icons appear. You can perform the following actions.

Figure 5-32 Video playback

Table 5-7 Description

Icon Name Description
Click this icon to start recording. The recorded video is stored
Take a recording
locally. The saving path is C:\DSS\DSS Client\Record\ by
on the device
default.
Take a snapshot Take a snapshot of the current image and save it locally. The
on the device saving path is C:\DSS\DSS Client\Picture\by default.
Close Close the window.

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Icon Name Description

If the device has been marked on the map, click the icon to
Map location open the map in a new window to display map location of the
device.
Capture the target in the playback window. Click to
select the search method, and then the system goes to the
page with search results. More operations:
Search by
snapshot ● : Move the selection area.
● : Adjust the size of the selection area.
● Right-click to exit search by snapshot.
Tag Tag the videos of interest for easy search in the future.
Right-click the video, and then you can perform the following actions.

Figure 5-33 Shortcut menu

Table 5-8 Description

Parameters Description
If the camera has more than one audio input channels, you can select
Select Audio Input one or select the mixed audio. This configuration is effective with
both live view and playback.
Take snapshots of the current image (three snapshots each time by
default). The snapshots are saved to ..\DSS\DSS Client\Picture by
Continuous Snapshot
default. To change the snapshot saving path, see "8.3.5 Configure File
Storage Settings".
Adjust the brightness, contrast, saturation, and chroma of the video
Video Adjustment
for video enhancement.
Click it, and then double-click the video image to zoom in the image.
Digital Zoom
Double-click the image again to exit zooming in.
The client does not show rule lines over live video by default. When
needed, you can click AI Overlay and enable Rule Overlay and
Bounding Box Overlay, and then the live video shows rule lines if
AI Overlay
the AI detection rules are enabled on the device. This configuration is
effective with the current selected channel both in live view and
playback.

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Parameters Description
Enable SMD Overlay to show target bounding box over live video.
When SMD is enabled on the device, you can enable SMD Overlay
SMD Overlay for the device channel, and then the live video will display dynamic
target bounding boxes. This configuration is effective with the
current selected channel both in live view and playback.
For a camera that supports privacy masking of human face, you can
Disable Privacy Masking
disable the masking here to view the face image.
Play the video of the current channel on video wall. Make sure that
Playback on Video Wall
video wall is configured (see "5.1.5 Video Wall").
When selecting open alarm linkage video In Preview(in live window)
from Local Settings > Alarm, then the video will be displayed on the
window which is set to alarm window. If multiple alarms are
triggered, the video linked to the latest alarm will be opened. If the
Set as Alarm Window
number of alarm windows is fewer than the number of linkage
videos, the video linked to the earliest-triggered alarm will be
opened. After enabling Set as Alarm Window, the window frame is
displayed in red.

5.1.3.3 Locking Videos

Lock the video stored on the server within a period of a specific channel. The locked video will not be
overwritten when disk is full.

Procedure
Step 1 Log in to the DSS Client. On the Home page, click , and then select Monitoring
Center.
Step 2 Click the Playback tab.
Step 3 Select a channel from the device tree, and then double-click it, or drag it to the window.
Step 4 Select the storage path of recorded video from , and then click to
select the date.
The search results are displayed.

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Dates with blue dot means there are video recordings.

Figure 5-34 Playback page

Step 5 Select a window that has recorded video, and then click on the bottom of the page,
and then click on the timeline to mark the start point and end point of the video clip you
need.

Figure 5-35 Lock record

Step 6 Confirm the start and end time, and then click OK.

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Related Operations
Click on the lower-right corner, and then all the recordings locked by the user currently logged
in to the client are displayed. Double-click one to quickly play the recording.

5.1.3.4 Tagging Videos

You can tag records of interest for quick search.
Step 1 Log in to the DSS Client. On the Home page, click , and then select Monitoring
Center.
Step 2 Click the Playback tab.
Step 3 Select a channel from the device tree, and then double-click it, or drag it to the window.
Step 4 Select the storage path of recorded video from , and then click to
select the date.
The search results are displayed.

Dates with blue dot means there are video recordings.

Figure 5-36 Playback page

Step 5 Point to the window that is playing record, and then click .
Step 6 Name the tag, and then click OK.

5.1.3.5 Filtering Recording Type

Filter video according to record type, record type includes scheduled record, alarm record, and
motion detection record.
Step 1 Log in to the DSS Client. On the Home page, click , and then select Monitoring
Center.
Step 2 Click the Playback tab.
Step 3 Select a channel from the device tree, and then double-click it, or drag it to the window.
Step 4 Click , select a record type (or types), and then click OK.
The system only displays videos of the selected type. Each section on the time bar in green
indicates a recorded video of the type you selected.

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Figure 5-37 Filter record type

5.1.3.6 Clipping Videos

Step 1 Log in to the DSS Client. On the Home page, click , and then select Monitoring
Center.
Step 2 Click the Playback tab.
Step 3 Select a channel from the device tree, and then double-click it, or drag it to the window.
Step 4 Select the storage path of recorded video from , and then click to
select the date.
The search results are displayed.

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Dates with blue dot means there are video recordings.

Figure 5-38 Playback page

Step 5 Select a date with video recordings, and then click .

Step 6 On the timeline, click the point with green shade to start clipping, drag your mouse, and
then click again to stop clipping.

Figure 5-39 Download recorded video

Step 7 Enter the password of the current user.

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Step 8 (Optional) Enable Transcode, and then select the file format.
Step 9 Click OK.

5.1.3.7 Smart Search

With the smart search function, you can select a zone of interest on the video image to view motion
records within this section. The relevant camera is required to support Smart Search; otherwise the
search result will be empty.
Step 1 Log in to the DSS Client. On the Home page, click , and then select Monitoring
Center.
Step 2 Click the Playback tab.
Step 3 Select a channel from the device tree, and then double-click it, or drag it to the window.
Step 4 Select the storage path of recorded video from , and then click to
select the date.
The search results are displayed.

Dates with blue dot means there are video recordings.

Figure 5-40 Playback page

Step 5 Select a window that has videos, click , and then select a type.
The smart search page is displayed, with 22 × 18 squares in the window.

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Figure 5-41 Smart search

Step 6 Click the squares and select detection areas.

● Select a detection area: Point to image, click and drag to select a square.
● For the selected area, click again or select square to cancel it.
Step 7 Click to start smart search analysis.
● If there are search results, the time progress bar will become purple and display
dynamic frame.
● It will prompt that the device does not support smart search if the device you selected
does not support the function.

Click to select the detection area again.

Step 8 Click the play button on the image or control bar.
The system plays search results, which are marked purple on the timeline.
Step 9 Click to exit smart search.

5.1.4 Map Applications

You can view video, cancel alarms, and view device locations on the map.

Prerequisites
Make sure that you have configured a map. For details, see "4.2 Configuring Map".

Procedure
Step 1 Log in to the DSS Client, and on the Home page, select > Monitoring Center.

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Step 2 Click .
Step 3 In the map list, click a map.

Figure 5-42 View map

Step 4 Click a device on the map, and then you can view video, cancel alarms, view longitude and
latitude, and more.

Related Operations
There might be differences between the actions supported by different devices and map types.
● Hide Device Name
Only display the icons of devices.
● View live video
Click Pane, select devices on the map, and then click to view videos in batches; or click
on the map, and then select to view videos.
● Playback
Click Pane, select devices on the map, and then click to view videos in batches; or click
on the map, and then select to view videos.
● Cancel alarms
Click a device on the map, and then select .
● Show devices
On a raster map, you can select to display video channels, access control channels, alarm input
channels, and defense zone alarms.
● Clear
To clear all markings on the map, click Clear.
● Add marks
Select Box > Add Mark, and then mark information on the map.
● Reset
Select Box > Reset to restore the map to its initial position and zoom level.
● Click to view the information of the sub map.
● Double-click , and then the platform will go to the sub map, where you can view the
resources on it.

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5.1.5 Video Wall

A video wall, which consists of multiple video screens, is used for displaying videos on the wall,
instead of small PC displays.
Complete video wall settings before you can view videos on the wall.

5.1.5.1 Configuring Video Wall

5.1.5.1.1 Page Description

Before using the video wall function, you should get familiar with what you can do on the video wall
page.

Figure 5-43 Video wall

Table 5-9 Page description

No. Function Description
If you have selected Device and Channel in Local Settings >
General, the device tree will display all devices and their channels.
Otherwise, it will only display all channels.
1 Device tree Click to view channels that you have saved to favorites.
You can enter keywords in to
search for the channels you want.
2 Live view View live videos from channels.

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No. Function Description

View the channel information in a screen of the video wall.
● Click and view the live video of the channel in Live View
on the lower-left corner. This can be helpful when you need to
make sure whether it is the channel you want.
Detailed ● Click to adjust the order of channels.
3
information
● Click to delete the channel from the screen.

● Click Stay Duration (sec) or to define the for how long the
live video of the channel will be displayed during each tour.
● Click Stream or to change the video stream of the channel.

4 Window split Select how you want the window to split.

5 Clear screen Clear all the screens.
Stopping or
6 starting all Stop or start all tours.
tours
If multiple screens in a video wall are configured to be a combined
7 Lock window screen, then you can perform video roaming on the window that
has been locked.
Display the real-time video, or a snapshot of the real-time video
every 10 minutes of the bound channel in the screen.
8 Display mode
If nothing happens after operation, you can just click another screen,
then click the screen you want, and then it should work properly.
Turning on or Turn on or off the screens configured for the currently selected
9
off screens video wall.
Decoding to
wall
When a task has been configured, the platform will immediately
10 immediately
decode channels to the video wall.
after
configuration
Decoding to
11 Manually decode channels to the video wall.
wall
Video wall
12 Click to view the layout of the current video wall.
layout
Video wall
13 The display area for video walls.
display area
Screen Includes stopping tour for the screen, muting, pasting, maximizing
14
operations or restoring the screen, and closing the screen,
Configure a timed or tour plan for the video wall. For detailed
15 Video wall plan
procedures, see "5.1.5.1.5 Configuring Video Wall Plans".
Video wall
16 Select the video wall you want to configure.
selection
Display task
17 Add, save, and delete tasks.
management

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5.1.5.1.2 Preparations

To display video on the wall, make sure that:

● Cameras, decoders and video wall are well deployed. For details, see the corresponding user's
manuals.
● Basic configurations of the platform have been finished. For details, see "3 Basic Configurations".
During configuration, make sure that:
◇ When adding a camera, select Encoder from Device Category.
◇ When adding a decoder, select Video Wall Control from Device Category.

5.1.5.1.3 Adding Video Wall

Add a video wall layout on the platform.

Step 1 Log in to the DSS Client, and on the Home page, select Monitoring Center > .
Step 2 From the Video Wall drop-down list, select Add New Video Wall.
Step 3 Enter Video Wall Name, and then select a window splicing mode.

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● Select a splicing mode from among 1 × 1, 2 × 2, 3 × 3, 4 × 4 or set a custom mode by

clicking .
● A multi-screen splicing mode is a combined screen by default. You can perform video
roaming on it. For example, with a 2×2 combined screen, if you close 3 of them, the
other one will be spread out on the combined screen. To cancel combination, click the
combined screen, and then click
● To create a combined screen, press and hold Ctrl, select multiple screens, and then click
.
● To clear the created screen, click .

Figure 5-44 Add a video wall

Step 4 Click Next Step.

Step 5 Select the encoders which need to be bound in the device tree, and drag it to the
corresponding screen.

● You can set whether to show ID in the screen, means that the screen ID is
disabled; click the icon and it becomes , which means that screen ID is
enabled.
● Each screen in a combined screen must be bound with a decoding channel.
Step 6 Click Finish.

5.1.5.1.4 Configuring Video Wall Display Tasks

Display videos on the wall manually or in accordance with the pre-defined configuration.
Step 1 Log in to the DSS Client, and on the Home page, select Monitoring Center > .
Step 2 In the Task drop-down list, select Add.

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Figure 5-45 Add a video wall task

Step 3 From the device tree, select a camera, and then drag it to a screen, or select a window, drag
the camera to the Detail section.
If you do not close video wall display in advance, this action will delete the bound camera
and play the selected camera on the wall.
Step 4 Click .

If you have selected an existing task in the Task drop-down list, after dragging the video
channel to the window, click to save it as a new task, which will be played on the wall
immediately.
Step 5 Name the task, and then click OK.
● During video wall display of a task, if you have rebound the video channel, click to
start video wall display manual.
● During video wall display, click or to stop or start tour display.
Step 6 Click to start video wall display.

5.1.5.1.5 Configuring Video Wall Plans

Configuring Timed Plans

Step 1 Log in to the DSS Client, and on the Home page, select Monitoring Center > .
Step 2 Click on the upper-right corner.
Step 3 Hover over , and then select .

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Figure 5-46 Set timed plan

Step 4 Enter the plan name.

Step 5 Select a video task, set start time and end time, and then click Add.
Repeat this step to add more tasks. The start time and the end time of tasks cannot be
repeated.

Select the Enable This Timed Plan in Remaining Time check box, and then set the task.
The video wall displays the selected task during the remaining period.
Step 6 Click Save.
Step 7 Click to start the plan.

You cannot display multiple plans on the wall at the same time. When a plan is enabled,
the previous plan on the wall is automatically terminated.

Figure 5-47 Enable timed plan

● Modify plan: .
● Delete plan: .

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Configuring Tour Plans

After setting video wall tasks, you can configure the sequence and interval of tasks so that they can
automatically play in turn on the wall.
Step 1 Log in to the DSS Client, and on the Home page, select Monitoring Center > .
Step 2 Click on the upper-right corner.
Step 3 Hover over , and then select .

Figure 5-48 Tour plan

Step 4 Enter task name, select a video task and then set stay time. Click Add.
Repeat this step to add more tasks.

Click to adjust task sequence; click to delete a task.

Figure 5-49 Tour information

Step 5 Click Save.

Step 6 Click to start the tour plan.

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You cannot display multiple plans on the wall at the same time. When a plan is enabled,
the previous plan on the wall is automatically terminated.

Figure 5-50 Enable tour plan

● Modify plan: Click .

● Delete plan: Click .

5.1.5.2 Video Wall Applications

Make sure that decoder video ports are connected to the video wall screens.

5.1.5.2.1 Instant Display

Drag a camera to the video wall screen for instant display on the wall.
The video wall display task is configured. For details, see "5.1.5.1.4 Configuring Video Wall Display
Tasks".
Step 1 Log in to the DSS Client, and on the Home page, select Monitoring Center > .
Step 2 In the Video Wall drop-down list, select a video wall.
Step 3 Click to start video wall display.
Step 4 Drag a camera from the device tree to a screen, or select a window and drag the camera to
the Detail section.

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● A window can be bound to multiple video channels.

● The binding mode, which includes Tour, Tile, and Inquiry, can be set in Local
Settings > Video Wall. For details, see "8.3.3 Configuring Video Wall Settings".
● For a fisheye camera, right-click it to select the installation mode for fisheye dewarping.

Figure 5-51 Bind video channel

Step 5 Select a screen, and then click Detail to view detailed information about the screen and
channel, including stream type, preset and display sequence.
● Click to view live video of the current channel on the lower left.
● Click to adjust sequence.
● Click to delete the video channel on the current window.

5.1.5.2.2 Video Wall Task Display

Display a pre-defined task on video wall.

Step 1 Log in to the DSS Client, and on the Home page, select Tools > Video Wall.
Step 2 In the Task drop-down list, select a task.
Step 3 Operations available.
● After changing the video channel that is being displayed, click at the lower-right
corner before you can see the effect on video wall.
● Click / to pause or stop.
● Select a screen, and then click Detail to view detailed information about the screen and
channel, including stream type, preset and display sequence.

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5.1.5.2.3 Video Wall Plan Display

Display a pre-defined plan on video wall.

Make sure that there are pre-defined plans. For details, see "5.1.5.1.5 Configuring Video Wall Plans".
The video wall automatically works as the plans have been configured. To stop the current plan, click
on the upper-right corner of the Video Wall page, and then it changes to . Click to start
displaying video on wall again.

Figure 5-52 Display video wall plan

5.2 Event Center

When alarms are triggered, you will receive notifications on real-time alarms. You can view their
details, such as snapshots and recordings, and process them. If you miss alarms occurred during a
certain period, or want to check certain alarms, such as high priority alarms occurred in the past day
or all alarms that have not been processed in the past week, you can set the search conditions
accordingly and search for these alarms.
Make sure you have configured and enabled alarm events. To configure, see "4.1 Configuring
Events".

5.2.1 Real-time Alarms

View and process real-time alarms.
Step 1 Log in to the DSS Client. On the Home page, click , and then select Event Center.
Step 2 Click .

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The alarm list is refreshed in real time. To stop refreshing, click Pause Refresh. To continue
receive alarms, click Start Refresh.

Figure 5-53 Real-time alarms

Step 3 Click to claim an alarm.

After an alarm has been claimed, the username of your account will be displayed under the
Processed by column.
Step 4 Process alarms.

You can use the up and down arrow keys on the keyboard to quickly select other alarms.
1. Click or double-click the alarm.

Figure 5-54 Alarm details

2. The middle area displays the time when the alarm was triggered, name and location of
the alarm source, alarm type, and the live video images of linked channels, alarm
videos, and alarm snapshots.
Double-click a window to view them in larger size. Click to go back.

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Figure 5-55 Alarm linkage media

3. On the right side, select how to process the alarm from Resolved, Ignore, or Forward.
Enter comments, and then click OK.
Forward allows you to forward the alarm to another user who will process it.
4. (Optional) Click to disarm the alarm. This alarm will not be triggered within the
defined period.
5. (Optional) Click to send the alarm information to other users as a prompt or an
email.

Figure 5-56 Send email

5.2.2 History Alarms

Search for and process history alarms.
Step 1 Log in to the DSS Client. On the Home page, click , and then select Event Center.

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Step 2 Click .
Step 3 Set search conditions, and then click Search.

Figure 5-57 history alarms

Step 4 Claim and process alarms, see "5.2.1 Real-time Alarms".

You can use the up and down arrow keys on the keyboard to quickly select other alarms.

5.3 DeepXplore
You can set multiple search conditions to view records of people, vehicle snapshots and access that
you are interested in.

5.3.1 Searching for Records

In this section, you can view integrated records of people, vehicle, and access..
Step 1 Log in to the DSS Client. On the Home page, click , and then select DeepXplore.
Step 2 click , and then select Record.

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Figure 5-58 Record search

Step 3 Set the search object, channel and time, and then click Search.

Figure 5-59 Search result

For the search result, you can perform following operations.

● For face capture records, you can hover the mouse over the small image on the right,
and then click to search for images similar to this one. For details, see "5.3.2
Searching for People".
● Click next to the record to delete it one by one.

Access records cannot be deleted.

● Click Export to export records to the local storage.
Step 4 Select a record, and on the right side, you can see the details. Click on the video image to
view the linked recording.

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5.3.2 Searching for People

Based on the defined search conditions, you can view records of people face, body and related
information from corresponding database.
Step 1 Log in to the DSS Client. On the Home page, click , and then select DeepXplore.
Step 2 click , and then select Person.

Figure 5-60 Person search

● Search object
◇ Face Capture: Search for records in face capture database.
◇ Body Capture: Search for records in body capture database.
◇ Person Archive: Search for records in person information database.
● Search type
◇ Search by Feature: Search for records by the defined features such as age, gender,
clothes color, ID and more.
◇ Search by Image: Search for records by the uploaded image, and only records
above the set Similarity will be displayed.

Only new versions of IVSS devices support displaying similarity.

◇ Search channel: Select device channels of the records by clicking Selected Channel.
◇ Search time: Select time period of the records from Today, Yesterday and This
Week.

Only available for face and body capture records.

● Search conditions: Set search conditions such as age, gender, top color, ID, name and
more to search for specific records.

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Step 3 Set the search object, type and conditions, and then click Search.

Figure 5-61 Search result

For the search result, you can perform following operations.

● Click next to Search to change search conditions.
● Click to change records arrangement.
● Click next to the record to delete it one by one, or you can select records, and then
click Delete to delete them in batches.
● Click Export to export records to the local storage.
Step 4 Select a record, and on the right side, you can see the details. Click the video image to view
the linked recording.
Step 5 Go back to Step2, and then click Person Archive.
Step 6 Enter the ID, name or card number of the person you want to search for.
Step 7 Double-click the record.
You can see the face capture, vehicle capture, access records and other information of the
corresponding person.

Figure 5-62 Person information

5.3.3 Searching for Vehicles

Step 1 Log in to the DSS Client. On the Home page, click , and then select DeepXplore.

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Step 2 click , and then select Vehicle.

Figure 5-63 Vehicle search

● Search object
◇ Vehicle Capture: Search for records in vehicle capture database.
◇ Vehicle Archive: Search for records in vehicle information database.
● Search type
◇ Search channel: Select device channels of the records by clicking Selected Channel.
◇ Search time: Select time period of the records from Today, Yesterday and This
Week.

Only available for vehicle capture records.

● Search conditions: Set search conditions such as plate number (full plate number
optional), vehicle brands, owner name and more to search for specific records.
Step 3 Set the search object, type, channel and time, and then click Search.
For the search result, you can perform following operations.
● Click next to Search to change search conditions.
● Click to change records arrangement.
● Click next to the record to delete it one by one, or you can select records, and then
click Delete to delete them in batches.
● Click Export to export records to the local storage.
Step 4 Select a record, and on the right side, you can see the details. Click on the video image to
view the linked recording.
click at the upper-right corner to view all records added to temporary records. Inside
it, you can click to generate target track, and click to remove the record form the
bank.

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5.4 Access Management

On the Access Management page, you can do operations on access control, video intercom, and
visitor.

5.4.1 Access Control Application

You can unlock and lock doors, view details of bound videos and event, and the access control logs.
Make sure that you have finished the access control configuration before application. For details, see
"4.5 Access Control". You can also click to go to the access control configuration
page.

5.4.1.1 Viewing Videos

If you have already bound a video channel to the access control channel, you can view the real-time
videos of the channels on the console. To bind video channels, see "3.2.3 Binding Resources".
Log in to the DSS Client. On the Home page, select > Access Management > > Access
Control Console, and then view the linked real-time videos by the following two methods.
● On the right side of the console page, click in the access control channel list.

Figure 5-64 Viewing video (1)

● Click on the console page. The video page is displayed. Drag the access control channel on
the left side of the screen to the live view page on the right side. The system displays videos in

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real time.

Figure 5-65 Viewing video (2)

5.4.1.2 Unlocking Door

In addition to Always Open or linked unlock in specified periods, the console also supports
unlocking by manually controlling the access control channel. After unlock, the door automatically
locks up after a specified period (5 s by default, and 10 s in this example) set up in Door Config.

This section introduces the unlocking operations on DSS client. For unlocking by fingerprint, card,
and face recognition, you can operate on devices. If advance functions are configured, unlock doors
according to the requirements of advance functions.
There are the following ways to unlock door:
● On the left side of the page, right-click an access control channel in the device list, and select
Remote Unlock in the pop-up menu. After unlocking, the door status in the access control
channel list on the right side of the page changes to open, as .
● Click of a door channel on the right to unlock the door.
● When viewing videos bound to the channel, click on the video page to unlock the door.

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Figure 5-66 Unlock door

● Temporary Always Open of multiple doors

Select door channels through global control, and then you can set the door to be Always Open.
Step 1 Click on the lower left of the console page of the Access Control Console module.
Step 2 Select an access control channel to be set to Always Open through global control, and click
OK.
Step 3 Click on the lower-left corner of the page.
Step 4 Click OK.
All the doors of the selected access control channels are set to Always Open.

Click to restore the door from the Always Open or Always Closed status before the
scheduled door control or face-recognition access control takes effect.

5.4.1.3 Locking Door

In addition to Always Close or linked lock in specified periods, the console also supports locking by
manually controlling the access control channel. You can lock the door in the following ways:
● On the left side of the page, right-click an access control channel in the device list, and select
Remote Lock in the pop-up menu. After locking, the door status in the access control channel list
on the right side of the page changes to closed, as .
● Click of a door channel on the right to unlock the door.
● When viewing videos bound to the channel, click on the video page to lock the door.
● Temporary Always Close of multiple doors
Select a door channel through global control and you can set the door to be Always Close.

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Step 1 Click on the lower left of the console page of the Access Control Console module.
Step 2 Select an access control channel to be set to Always Close via global control, and click OK.
Step 3 Click at lower-left of the page, and then click OK.

Click to restore the door from the Always Open or Always Closed status before the
scheduled door control or face-recognition access control takes effect.

5.4.1.4 Viewing Event Details

View details of the events reported on door locking and unlocking, including event information, live
view, snapshot, and recording.

● Live view is only available when a video channel is bound to the access control channel. To bind
video channels, see "3.2.3 Binding Resources".
● To see snapshots and videos of access control, you need to configure video linkage action for the
access control channels. For details, see "4.1 Configuring Events".
● Details except locking door are displayed on the console, such as unlocking door, entry with the
duress card, and no right.
Step 1 In the event list below the console page, click next to the event records.

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For a face recognition controller, the face snapshots will be displayed in the records; for
other controllers, the records display the captured image and person profile.

Figure 5-67 Event information

Table 5-10 More operations

No. Description
You can choose to view the events of certain event types. For instance, if you select
1
Normal, the list only displays normal events.
● Click to stop displaying reported event information. In this case, the page no
longer displays the reported new events. After clicking, the button changes to .
2 ● Click to start refreshing reported event information. The page does not
display events during the stopping period. After clicking, the button changes to
.
3 Clear the events from the current event list without removing them from the log.
4 Click to view access control records.
Step 2 Click the corresponding tab to view the live view, snapshots, and video recordings of the
linked video channel.

5.4.1.5 Viewing Access Control Records

You can view access control records on the platform or directly on a device. For records on a device,
see "8.1 Managing Logs".

5.4.1.5.1 Online Records

The access control records stored on the platform.

Step 1 Log in to the DSS Client. On the Home page, click > Access Management > >
Access Control Record.

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Step 2 Set search conditions, and then click Search.

Figure 5-68 Search result

Step 3 Manage event records.

● Click , and you can view live view, snapshot and recording, and person information
access control events.
● Click Export at the upper-left corner of the page, and then export records as the screen
instructs.

5.4.1.5.2 Offline Records

The access control records stored in the device when it was disconnected from the platform. After
the device gets reconnected to the platform, you can retrieve the records generated during the
disconnection.
Step 1 Log in to the DSS Client. On the Home page, click > Access Management > >
Access Control Record.
Step 2 Click at the upper-left corner.

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Figure 5-69 Extract records during disconnection

Step 3 Enter the login password for verification.

Step 4 Click to set period, select Card-swiping Records or Alarm Log, and then select
device.

● You can select up to one week.

● The types of logs supported include door not closed in time alarms, intrusion alarms,
anti-passback alarms, duress alarms, device temper alarms, blocklist alarms, too many
attempts on invalid passwords and cards alarms.
Step 5 Click OK.

5.4.2 Video Intercom Application

● You can call, answer, release information and view video intercom records.
● Make sure that you have configured the video intercom configuration before application. For
details, see "4.6 Video Intercom". You can also click to go to the video intercom

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configuration page.

5.4.2.1 Call Center

The platform, VTOs, VTHs, second-generation door station access controllers, and second-generation
fence station access controllers can call each other.
Step 1 Log in to the DSS Client. On the Home page, click > Access Management > >
Call Center.

Figure 5-70 Call center

Step 2 You can call different devices.

● Call from the platform to VTO
Select VTO in the device list; click corresponding of VTO or dial a number on the
dial pad to call the VTO. The system pops out call page. The following operations are
supported during call.
◇ : If VTO is connected to lock, click this icon to unlock.
◇ : Click this icon to capture picture, the snapshot is saved into the default
directory. To change the path, see "8.3.5 Configure File Storage Settings".
◇ : Click this icon to start record, click again to stop record. The video is saved in
default path. To change the path, see "8.3.5 Configure File Storage Settings".
◇ : Click this icon to hang up.

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Figure 5-71 Call

● Call from the platform to VTH

Select VTH from the device list, click on the VTH or dial corresponding VTH on the
right (such as 1#1#101). The system pops up the dialog box of Calling now, please
wait…. There are two modes for answering the call.
◇ Answer by VTH, bidirectional talk between client and VTH. Press to hang up
when you answer the call.
◇ If VTH fails to answer over 30 s, hangs up directly or is busy, then it means the call is
busy.

Figure 5-72 Calling

● Call from the platform to an access control device that supports video intercom
Select a device from the device list, click on it or dial its number on the right (such
as 1#1#101). The system pops up the dialog box of Calling now, please wait…. There
are two modes for answering the call.
◇ Answer by the device, bidirectional talk between client and the device. Press

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to hang up when you answer the call.
◇ If the device fails to answer over 30 s, busy or hang up directly, then it means the
call is busy.

Figure 5-73 Calling

● Call from VTO to the platform

VTO calls Pro, client pops up the dialog box of VTO calling.
◇ : If VTO is connected to lock, click this icon to unlock the door.
◇ : Click this icon to answer VTO, realize mutual call after connected.
◇ : Click this icon to hang up.

Figure 5-74 VTO Call

● When VTH is calling the platform

The client pops out the dialog box of VTH calling. Click to talk with VTH.
◇ Click to answer VTO, realize mutual call after connected.
◇ Click to hang up.

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● When an access control device that supports video intercom is calling the platform
The client pops out the dialog box. Click to talk with the device.
Click to hang up.

Figure 5-75 Call from an access control device that supports video intercom

● Call through call records

All the call records are displayed in the Call Record at the lower-right corner of the
page of Video Intercom. Click the record to call back.

Figure 5-76 Call records

5.4.2.2 Releasing Messages

Send message to VTHs.
Step 1 Log in to the DSS Client. On the Home page, click > Access Management > Video

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Intercom > Information Release.

Step 2 Click Add New Message, select one or more VTHs, and then configure the information you
want to send.
Step 3 (Optional) Enable Schedule Release, and then configure the time.
Step 4 Send the message.
● If no scheduled release time is configured, click Instant Release, or click Save, and then
click to send the message immediately.
● If a scheduled release time is configured, click Save, and then the message will be sent
on the defined time.

5.4.2.3 Video Intercom Records

View log records and you can trace recorded calls.
Step 1 Log in to the DSS Client. On the Home page, click > Access Management > >
Video Intercom Record.
Step 2 Set conditions, and then click Search.

Figure 5-77 Video intercom records

Step 3 Click Export and the records will be saved locally according to system prompt.

5.4.3 Visitor Application

After visitor information is registered, the visitor can have access permission. Access permission is
disabled after the visitor leaves.

5.4.3.1 Preparations
● You have configured the deployment of the video intercom devices, access control devices and
entrance and exit device. For details, see the corresponding user's manual.
● You have configured the basic configuration of the platform. For details, see "3 Basic

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Configurations".
● Make sure that you have configured the visitor configuration before application. For details, see
"4.7 Visitor Management". You can also click to go to the video intercom
configuration page.

5.4.3.2 Checking In
When a visitor with an appointment arrives, you need to confirm their information and give them
access permission. On-site registration is supported when there is a walk-in visitor. Visitors can get
access by card swipe or face recognition.

Procedure
Step 1 Log in to the DSS Client. On the Home page, click > Access Management > >
Visitor Management.
Step 2 Click Visit Registration, and then enter the information of the visitor.

Figure 5-78 Visitor information

Step 3 (Optional) Click the Authentication tab, and then set authorization information.
1) Select the room number.
2) Issue cards.
You can issue cards by entering card number manually or by using a card reader. A card
number is 8-16 numbers. Only second-generation access control devices support 16-
digit card numbers. When a card number is less than 8 numbers, the system will
automatically add zeros prior to the number to make it 8 digits. For example, if the
provided number is 8004, it will become 00008004. If there are 9-16 numbers, the
system will not add zero to it.
● Issue cards by entering card numbers manually
Click Add next to Card, enter the card number, and then click OK.

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Figure 5-79 Issue card

● Issue card by using a card reader

Click , select a card reader or device, and then click OK. Swipe card through the
reader or device, and then a new card will be issued.

Figure 5-80 Reader manager

3) Set face picture. Position your face in the snapshot area, and click Upload Picture to
select a picture or click Snapshot to take a photo.

Figure 5-81 Take a face photo

4) Click Generate to generate a QR code for the pass.

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You can click to download the QR code, and click to send it to the visitor by
email.

Figure 5-82 Authentication

Step 4 Click the Authorize tab, and then select access permissions for the visitor.

If you want to set video intercom devices and entrance and exit permissions, you must set
host room number and number plate for the visitor.

Figure 5-83 Authorize

Step 5 Click OK.

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Related Operations
● End visit.
Click to end a visit.
● View card swiping records.
Click the Card-swiping Record tab, or click in visitor record to view visitor card swiping
records.

5.4.3.3 Checking Out

When visitors are leaving, remove their access permissions.
Step 1 Log in to the DSS Client. On the Home page, click > Access Management > >
Visitor Management.
Step 2 Find the appointment record of the visitor, and then click .
Step 3 Click OK to remove access permission.
If you have issued a card to a visitor, make sure the visitor returns the card before leaving.

5.4.3.4 Searching for Visit Records

Search for visit records, and view visitor details and card swiping records.
Step 1 Log in to the DSS Client. On the Home page, click > Access Management > >
Visitor Record.
Step 2 Set search conditions, and then click Search.
The results are displayed.

In addition to entering the card number, you can also click , select a card reader and
then get the card number by swiping card.
Step 3 Click to view visitor details and card swiping records.

5.5 Parking Lot

You can monitor vehicles that enter and exit in real time, view vehicle information, and search for
on-site vehicle, exit vehicle and snapshot records.

5.5.1 Entrance and Exit Monitoring

Step 1 Log in to the DSS Client. On the Home page, click > Parking Lot > Entrance and Exit
Monitoring.
Step 2 Select the number of windows you want from .
Step 3 Click Please click to select the entrance and exit., select an entrance or exit point, and
then click OK.
The real-time video of that point will be opened in the window.

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Figure 5-84 Monitor entrances and exits

Table 5-11 Page description

No. Description
Select the number of windows you want. Each window can display the real-time
1
video of one entrance or exit point.
The real-time video of an entrance or exit point.
● Click to open the real-time video of another entrance or exit point in the
window.
● Click to open the barrier for vehicles.
◇ Open without Recording Plate Info: Open the barrier for vehicles
without recording their plate numbers. If you select Count Parking
2 Spaces at the same time, the number available parking spaces in the
parking lot will decrease or increase depending on whether the vehicles
are entering or leaving. This operation will not generate an enter or leave
record.
◇ Open and Record Plate Info: This is applicable to when the ANPR
cameras cannot recognize the number plates. You can manually enter the
number plate, and a snapshot will be taken, and then the platform will
generate an entrance or exit record.
Displays records of barriers not opened.

● Click to open the barrier for the vehicle.

3
● If the plate number is incorrect, you can click to manually edit it.
● Click to view the recorded video from the corresponding channel.
All entrance and exit records.
4 ● / : Pause or resume refreshing the entrance and exit records.
● : View the details and recorded video of a record.

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5.5.2 Searching for Records

Search for entry and exit records, forced exit records, and snapshot records.
Log in to the DSS Client. On the Home page, click , and then select Vehicle Entrance and Exit.
Click to go to the entrance and exit configuration page.

5.5.2.1 Searching for Entrance Records

Step 1 Log in to the DSS Client. On the Home page, click > Parking Lot > Info Search.
Step 2 Click the Entrance Records tab.
Step 3 Configure the search conditions, and then click Search.

Click Show More and you can search by vehicle owner, company, person group, and more.
Step 4 Manage the records.
● Click the image, and then a bigger one will be displayed.
● Double-click a record or click , and the detailed information is displayed on the
right. Click the play icon to play the recorded video, and then click to download it.
Click to modify the information of the vehicle, such as the plate number, brand
and color.
For the dual camera mode, click each channel to view the information it captured.
● Forced exit.
If No is displayed under Already Exited when the vehicle has exited, click to
change the status to Yes.
● Export records.
Select the records to be exported, click Export, and then export them according to the
on-screen instructions. You can also click Export, and the then export all records
according to the on-screen instructions.
● Click and then select the items to be displayed.

5.5.2.2 Searching for Exit Records

Step 1 Log in to the DSS Client. On the Home page, click > Parking Lot > Info Search.
Step 2 Click the Exit Records tab.
Step 3 Configure the search conditions, and then click Search.

Click Show More and you can search by vehicle owner, company, person group, and more.
Step 4 Manage the records.
● Click the image, and then a bigger one will be displayed.
● Double-click a record or click , and the detailed information is displayed on the
right. Click the play icon to play the recorded video, and then click to download it.
Click to modify the information of the vehicle, such as the plate number, brand
and color.

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For the dual camera mode, click each channel to view the information it captured.
● Export records.
Select the records to be exported, click Export, and then export them according to the
on-screen instructions. You can also click Export, and the then export all records
according to the on-screen instructions.
● Click and then select the items to be displayed.

5.5.2.3 Searching for Forced Exit Records

Step 1 Log in to the DSS Client. On the Home page, click > Parking Lot > Info Search.
Step 2 Click the Forced Exit Records tab.
Step 3 Configure the search conditions, and then click Search.

Click Show More and you can search by vehicle owner, company, person group, and more.
Step 4 Manage the records.
● Click the image, and then a bigger one will be displayed.
● Double-click a record or click , and the detailed information is displayed on the
right. Click the play icon to play the recorded video, and then click to download it.
Click to modify the information of the vehicle, such as the plate number, brand
and color.
For the dual camera mode, click each channel to view the information it captured.
● Export records.
Select the records to be exported, click Export, and then export them according to the
on-screen instructions. You can also click Export, and the then export all records
according to the on-screen instructions.
● Click and then select the items to be displayed.

5.5.2.4 Searching for Capture Records

Step 1 Log in to the DSS Client. On the Home page, click > Parking Lot > Info Search.
Step 2 Click the Capture Records tab.
Step 3 Configure the search conditions, and then click Search.

Click Show More and you can search by vehicle owner, company, person group, and more.
Step 4 Mange records.
● Click the image, and then a bigger one will be displayed.
● Double-click a record or click , and the detailed information is displayed on the
right. Click the play icon to play the recorded video, and then click to download it.
Click to modify the information of the vehicle, such as the plate number, brand
and color.
For the dual camera mode, click each channel to view the information it captured.
● Restore entry

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If Yes is displayed under Exited when the vehicle is still in the parking lot, click to
change the status to No.
● Export records.
Select the records to be exported, click Export, and then export them according to the
on-screen instructions. You can also click Export, and the then export all records
according to the on-screen instructions.
● Click and then select the items to be displayed.

5.6 Intelligent Analysis

View real-time and history people counting data, heat maps, and number of people in an area.

5.6.1 People Counting

5.6.1.1 Real-time Count

Step 1 Log in to the DSS Client. On the Home page, click > Intelligent Analysis > >
Real-time Count.
Step 2 Double-click a group or drag it to a window on the right to display its real-time data.
● Occupancy: The number of people currently inside this group, which will be reset to
the defined value at the defined calibration time.
● Entered: The number of people entered this group, which will be reset to zero at the
defined calibration time.
● Exited: The number of people who left this group, which will be reset to zero at the
defined calibration time.
● Color of the light:
◇ Red light: Occupancy≥ red light threshold.
◇ Yellow light: Yellow light threshold≤ occupancy < red light threshold.
◇ Green light: Occupancy < yellow light threshold.

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Figure 5-85 Real-time count

Step 3 Hover you mouse on the window displaying real-time data, and then click .
Step 4 You can enter a number of people to overwrite the current data, and customize the
content to be displayed for green, yellow and red light.

Figure 5-86 Edit the content and data

Step 5 Click OK.

5.6.1.2 Historical Count

Procedure
Step 1 Log in to the DSS Client. On the Home page, click > Intelligent Analysis > >
Historical Count.
Step 2 Select the groups you want in Groups, or select the channels in Resources.

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Step 3 Configure the search settings, and then click Search.
● Groups: Groups are people counting groups, which allow you to combine and
calculate the people flow data from multiple rules across different devices and
channels. You can search for historical people flow data from one or more people
counting groups.
● Resources: Search for historical people flow data from one or more channels. The data
from all the rules of a channel will be included.

Figure 5-87 Historical people counting data

Related Operations
● : Change the display format of the data.

Only weekly report supports will display the number of retention.

● Export: Export the data into a .zip file to your computer.

5.6.2 Heat Maps

View heat maps generated by devices. A heat map shows the distribution of people flow by different
colors, such as red for many people have visited an area and blue for only a few people have visited
an area. The platform supports generating general heat maps and advanced heat maps. Only fisheye
cameras support advanced heat maps.
Configure the channel feature for either type of heat maps. For details, see "3.2.2.5.2 Modifying
Device Information".
● General heat map: Select the General Heat Map from the channel features.
● Advanced heat map: Select the Advanced Heat Map from the channel features.
Step 1 Log in to the DSS Client. On the Home page, click > Intelligent Analysis > .
Step 2 Select a channel, and then generate a heat map.

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You can generate a heat map with data from up to one week.
● Generate a general heat map.
Configure the time, and then click Search.
● Generate an advanced heat map.
1) Select how you want to generate the heat map, Number of People or Time.
2) Configure the threshold.

● When you select Number of People, the area with the closest number of people to
the threshold will be in red.
● When you select Time, the area where people stay for a duration closest to the
threshold will be in red.
3) Set the time, and then click Search.
Step 3 Click Export on the upper-right corner to export the heat map to your PC.

5.6.3 In-area People Counting

View the in-area people number statistics of one or more channels.

Procedure
Step 1 Log in to the DSS Client. On the Home page, click > Intelligent Analysis > .
Step 2 Select a channel and configure the search settings, and then click Search.

Figure 5-88 In-area people number statistics

Related Operations
● : Change the display format of the data.
● Export: Export the data to your PC.

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6 General Application

This chapter introduces the general businesses, including target detection, face recognition, and
ANPR.

6.1 Target Detection

View and search for the metadata of people, vehicle, and non-motor vehicle.

Target detection can be done by video metadata cameras + a platform, or IPCs + IVSSs + platform.

6.1.1 Typical Topology

Figure 6-1 Typical topology

● General cameras record videos.

● Video metadata cameras such as panoramic + PTZ camera record videos and analyze people, and
motor and non-motor vehicles.
● IVSS manages cameras and analyzes people, and motor and non-motor vehicles.
● The platform centrally manages IVSS and cameras, receives analysis results from cameras and
displays the reports.

6.1.2 Preparations
Make sure the following preparations have been completed:
● Cameras and IVSS are correctly deployed, and video metadata is enabled on them. For details,
see corresponding user’s manuals.
● Basic configurations of the platform have been finished. To configure the parameters, see "3 Basic

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Configurations".
◇ When adding a camera or IVSS, select Encoder for device category.
◇ After adding the camera or IVSS to the platform, select Target Detection from Features of
the device.

6.1.3 Live Target Detection

Step 1 Log in to the DSS Client. On the Home page, click , and then select Monitoring
Center > Monitor.
Step 2 Select a window, double-click the channel or drag the channel to the window.

Figure 6-2 Live view

Step 3 Click and then click to view live metadata events.

Step 4 View live video, and human body, vehicle, and non-motor vehicle information.
● Click an event record to view the event snapshot. You can play back the video of the
event. Different events support different operations.
● When playing back video, click to download the video to a designated path.
● Click to play back the video before and after the snapshot.
● Click to delete event information.
● Click to view the most recent events.

6.1.4 Searching for Metadata Snapshots

Search for metadata snapshots by setting search criteria or uploading images.
Step 1 Log in to the DSS Client. On the Home page, click , and then select DeepXplore.
Step 2 Click .
Step 3 Set search criteria.
You can search for metadata snapshots in the Record, Person or Vehicle section. For

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details, see "5.3 DeepXplore".

6.2 ANPR
View automatic number plate recognition in real time or search for records.
● Automatic number plate recognition
The platform displays vehicle snapshots and ANPR results in real time.
● Vehicle records
Search for vehicle records according to the filtering conditions you have set.

6.2.1 Typical Topology

Figure 6-3 Typical topology

● ANPR cameras (ITC camera) capture and recognize vehicles.

● DSS centrally manages ANPR cameras, receives and displays vehicle snapshots and information
uploaded from the cameras.

6.2.2 Preparations
Make sure that the following preparations have been made:
● ANPR cameras are added to the platform, and the ANPR function is configured. For details, see
corresponding user’s manuals.
● Basic configurations of the platform have been finished. To configure, see "3 Basic
Configurations".
◇ When adding an ITC camera, select ANPR for device category, and then select ANPR Device
for Device Type.
◇ ANPR snapshots are only stored on ANPR Picture disks. On the Storage page, configure at

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least one ANPR Picture disk. Otherwise vehicle pictures cannot be viewed.

6.2.3 Live ANPR

View ANPR live video and plate snapshots.
Step 1 Log in to the DSS Client. On the Home page, click , and then select Monitor Center >
Monitor.
Step 2 Select a window, double-click the channel or drag the channel to the window.

Figure 6-4 Live view

Step 3 Click and then click .

Step 4 View live ANPR events.
● Click an event record to view event snapshots. You can also play back the video of the
event. Different events support different operations.
● When playing back a video, click to download the video to a designated path.
● Click to play back the video before and after the snapshot.
● Click to delete event information.
● Click to view the most recent events.

6.2.4 Searching for Vehicle Snapshot Records

Step 1 Log in to the DSS Client. On the Home page, click , and then select DeepXplore.
Step 2 Click .
Step 3 Configure the search conditions.
You can search for vehicle snapshots in the Record or Vehicle section. For details, see "5.3
DeepXplore".

6.3 Face Recognition

Configure face recognition settings on the device and the platform before you can view face

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recognition results on the platform.

6.3.1 Typical Topology

The face recognition feature is available on select models of NVR, IVSS and FR cameras.
● Face recognition by NVR/IVSS

Figure 6-5 Typical topology (NVR/IVSS)

◇ Cameras record videos.

◇ NVR/IVSS is used for face recognition and storage.
◇ DSS centrally manages cameras, NVRs, and the face database, and provides live view and face
search.
● Face recognition by camera

Figure 6-6 Typical topology (camera)

◇ Cameras record face videos, and detect and recognize faces.

◇ DSS centrally manages cameras, NVRs, and the face database, and provides live view and face
search.

6.3.2 Preparations
Make sure that the following preparations have been made:
● Face recognition devices are correctly configured. For details, see corresponding user’s manuals.
● Basic configurations of the platform have been finished. To configure, see "3 Basic
Configurations".
◇ When adding face recognition devices, select Encoder for device category.
◇ After adding a face recognition NVR or IVSS, select Face Recognition for Features of the

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corresponding channels.
◇ After adding face recognition cameras or face detection cameras, select Face Recognition or
Face Detection for Features.
◇ Face snapshots are stored in the Face/Alarm and Other Pictures disk. Configure at least one
local disk for picture storage. Otherwise, the platform cannot display snapshots.

6.3.3 Arming Faces

Before arming faces, you need to add the persons to face recognition group. For details, see "4.4.1
Face Watch List".

6.3.4 Live Face Recognition

Step 1 Log in to the DSS Client. On the Home page, click , and then select Monitor Center >
Monitor.
Step 2 Select a window, double-click the channel or drag the channel to the window.

Figure 6-7 Live view

Step 3 Click and then click to view live face recognition information.
Step 4 View live video, and human body, vehicle, and non-motor vehicle information.
● Click an event record to view event snapshots. You can play back the video of the
event. Different events support different operations.
● When playing back video, click to download the video to designated path.
● Click to play back the video before and after the snapshot.
● Click to refresh events; click to pause refreshing.
● Click to delete event information.
● Click to view the most recent events.

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6.3.5 Searching for Face Snapshots

Search for face snapshots by setting search criteria or uploading images.
Step 1 Log in to the DSS Client. On the Home page, click , and then select DeepXplore.
Step 2 Click .
Step 3 Configure the search conditions.
You can search for vehicle snapshots in the Record or Person section. For details, see "5.3
DeepXplore".

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7 System Configurations

This chapter introduces system parameters configuration, license, service management and backup
and, restore.

7.1 License
The system controls channel and function availability through the license. User can buy a license
according to the channels and functions as needed.

The platform is unlicensed by default after being deployed.

License Types
● Trial
A trial license is limited in capacity and expires in 90 days.
● Paid
To acquire full control of the features and permanent use, you need to buy a formal license. After
activating the first paid license, if you want to increase your license capacity, you can buy more
license codes. For example, if you have 500 channels currently, you can buy another 500
channels. After activating the new 500 channels, you will have 1,000 channels in total.
● Unlicensed
Lack permissions to use the system. This occurs after deactivating.

For expired trial version and unlicensed version, all modules are displayed as unauthorized, except
for the resources, license, tools, and management modules.

Activation Methods
● Normal online activation
When the platform server is connected to the Internet, it can connect to the license server, which
supports online license activation by verifying the activation code.
● Normal offline activation
When the platform server is on a local area network, it cannot connect to the license server. You
need to obtain the license file from a computer with Internet access, and then import the license
file to the platform to activate it.

7.1.1 Activating License

For details about activating a license, see "2.1.6.2 Activating License".

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7.1.2 Deactivating License

After deactivation, the platform will be unauthorized. A deactivated license can be activated again
on other servers, allowing users to change servers. The license can be deactivated with online and
offline deactivation. If the server is connected to the network, use online deactivation. Otherwise use
offline deactivation.

● You can only deactivate the license 3 times.

● After you deactivate the license, the system returns to the inactive state.
● Deactivated license can be used again. Keep it properly.

7.1.2.1 Online Deactivation

Background Information
Select this method if your platform sever is connected to a network.

Procedure
Step 1 Log in to the DSS Client. On the Home page, click , and then in the System Config
section, select License.
Step 2 In the Deactivate License section, click Online Deactivate License.

The license is reusable. We recommend copying the license code by clicking and then
saving it locally.
Step 3 Click Deactivate Now, and then follow the onscreen instructions to finish deactivation.

Figure 7-1 Online deactivation

7.1.2.2 Offline Deactivation

Background Information
Select this method if your platform server has no Internet access.

Procedure
Step 1 Log in to the DSS Client. On the Home page, click , and then in the System Config
section, select License.
Step 2 In the Deactivate License section, click Offline Deactivate License.

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Figure 7-2 Offline deactivation

Step 3 Click Export to export and save the license deactivation file locally.

After the license deactivation file is exported, the platform will become unauthorized, and
you cannot use any function.
Step 4 Move the request file to a computer with Internet access. On that computer, open the
system email that contains your license, and then click the attached URL go to the license
management page.
Step 5 Select DSS > Deactivate License.
Step 6 Upload the license request file obtained from Step3, and then follow on-screen
instructions to finish the process.

7.2 System Parameters

Configure security parameters, storage retention duration, email server, time sync, remote log, login
method, and more.

7.2.1 Configuring Security Parameters

● HTTPS (Hyper Text Transfer Protocol over Secure Socket Layer) is a safe HTTP transmission
protocol. It is safe and stable, and guarantees the security of user information and devices. When
HTTPS certificate is configured, you can log in to the platform through HTTPS protocol to ensure
transmission security.
● Protect your data by verifying login password when download or export information, and
encrypting the export files.
● After the firewall of the server is enabled, you need to add the IP address of the computer where
the DSS Client is installed to the HTTP allowlist so that it can access the server.
● After the firewall of the server is enabled, only the IP addresses in the RSTP allowlist can request
video stream through the media gateway service. The IP addresses of decoders will be added
automatically. If there are other IP addresses that need to request video stream through media
gateway service, you need to manually add them to the RSTP allowlist.
Step 1 Log in to the DSS Client. On the Home page, click , and then in the System Config
section, select System Parameter > Security Parameter.
Step 2 Click to upload the SSL certificate and private key, and then click Save.

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Step 3 Enable File Export or Download Password Authentication and Encrypt Exported File,
and then click Save.
● File Export or Download Password Authentication:
◇ You need to enter the password of the current account to export or download files.
◇ For all users that log in to the platform, they do not need to enter the password
when exporting or downloading files.
● Encrypt Exported File: When you use the exported file, you need to verify the
password.
Step 4 Add IP addresses to the HTTP and RSTP allowlist.

7.2.2 Configuring Retention Period of System Data

Set the retention periods for logs, alarm messages, face recognition records, vehicle passing records,
access snapshot records, video communication records, visitor records, and more. Records beyond
the defined retention period will be automatically deleted.
Step 1 Log in to the DSS Client. On the Home page, click , and then in the System Config
section, select System Parameter.
Step 2 Click Message Retention Period.
Step 3 Double-click a number to change its value.
Step 4 Click Save.

7.2.3 Time Synchronization

Synchronize the system time of all connected devices, PC client, and the server. Otherwise the
system might malfunction. For example, video search might fail. The platform supports
synchronizing the time of multiple devices, which have the same time zone as the platform. You can
synchronize the time manually or automatically.
Step 1 Log in to the DSS Client. On the Home page, click , and then in the System Config
section, select System Parameter.
Step 2 Click the Time Sync tab. Enable the sync methods, and then set parameters.

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Figure 7-3 Enable time synchronization

● Scheduled Time Sync: Enable the function, enter the start time in time sync for each
day, and the interval.
● Sync Time When Device Comes Online: Syncs device time when the device goes online.
● NTP Time Sync: If there is an NTP server in the system, you can enable this function to
let the system enable time with the NTP server.
Step 3 Click Save.
Step 4 (Optional) Enable time synchronization on DSS Client.
1) Log in to the DSS Client, and then in the Management section, click Local Settings.
2) Click the General tab, select the check box next to Time Sync, and then click Save.

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The system immediately synchronizes the time after you restart the client to keep the
time of the server and the PC client the same.

Figure 7-4 Enable time sync

3) Restart the client for the configuration to take effect.

7.2.4 Configuring Email Server

Step 1 Log in to the DSS Client. On the Home page, click , and then in the System Config
section, select System Parameter.
Step 2 Click the Email Server tab, enable Email Server, and then configure parameters as
required.

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Figure 7-5 Set email server

Table 7-1 Description of email server parameters

Parameter Description
Select according to the type of SMTP server to be connected. The
SMTP Server Type
types include Yahoo, Gmail, Hotmail, and UserDefined.
Sender Email Address The sender displayed when an email is sent from DSS.
SMTP Server
Password IP address, password, and port number of the SMTP server.
Port
Encryption Method Supports no encryption, TLS encryption, and SSL encryption.
Test Recipient Set the recipient, and then click Email Test to test whether the
Email Test mailbox is available.
Step 3 Click Save.

7.2.5 Configuring Device Login Mode

To ensure that you can use the device safely, we recommend using the security mode (if the device
supports this mode. Otherwise, select compatibility mode).
Step 1 Log in to the DSS Client. On the Home page, click , and then in the System Config
section, select System Parameter.
Step 2 Click the Login Mode tab.
Step 3 Select a mode.

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Figure 7-6 Select a login mode

Step 4 Click Save.

7.2.6 Remote Log

To ensure safe use of the platform, the system sends administrator and operator logs to the log
server for backup at 3 A.M. every day.
Step 1 Log in to the DSS Client. On the Home page, click , and then in the System Config
section, select System Parameter.
Step 2 Click the Remote Log tab.
Step 3 Enable the function, and then set parameters as required.
The Platform No. must be the same on the remote server and the platform.

Figure 7-7 Enable remote log

Step 4 Click Save.

7.3 Backup and Restore

The platform supports backing up configuration information and saving it to a computer or server,
so that you can use the backup file for restoring settings.

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7.3.1 System Backup

Use the data backup function to ensure the security of user information. Data can be manually or
automatically backed up.
● Manual backup: Manually back up the data, and the DSS platform will save it locally.
● Automatic backup: The DSS platform automatically backs up the data at a defined time, and
saves it to the installation path of the platform server.
Step 1 Log in to the DSS Client. On the Home page, click , and then in the System Config
section, select Backup and Restore.
Step 2 Click the Backup tab.
Step 3 Back up data.
● Manual backup: In the Manual Backup section, select the data saving path, click
Backup Now. The Login Password is the same as the system user's. Create an
Encryption Password to protect data.

Figure 7-8 Manual backup

● Auto backup: In the Auto Backup section, configure backup parameters, and then click
OK. The Login Password is the same as the system user's. Create an Encryption
Password to protect the data. The platform automatically backs up data according to
the defined time and period. The backup path is the installation path of the platform
server by default.

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Max Number of Backup Files means you can only save defined number of backup files
in the backup path.

Figure 7-9 Auto backup

7.3.2 System Restore

Restore the data of the most recent backup when the database becomes abnormal. It can quickly
restore your DSS system and reduce loss.
● Local Restore: Import the backup file locally.
● Server Restore: Select the backup file from the server.

● Stop users from using the platform before performing system restore.
● Restoring the system will change system data. Please be advised.
Step 1 Log in to the DSS Client. On the Home page, click , and then in the System Config
section, select Backup and Restore.
Step 2 Click the Restore tab.
Step 3 Restore data.
● Restore from local backup file: In the Restore from Local Backup File section, select
the backup file path, click Restore Now, and then enter the passwords (the Password
is the same as the system user's. The Encryption Password is the one created when
the file was backed up).

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Figure 7-10 Local restore

● Restore from backup file on the server: In the Restore from Backup File on the Server
section, click , enter the passwords (the Password is the same as the system user's.
The Encryption Password is the one created when the file was backed up), and then
click OK. After restoration, the platform will automatically restart.

Figure 7-11 Restore from backup files on the server

You can click to download the backup file.

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8 Management

8.1 Managing Logs

View and export operator logs, device logs and system logs, and enable the service log debug mode
for troubleshooting.

8.1.1 Operator Log

Step 1 Log in to the DSS Client. On the Home page, select Management > Logs.
Step 2 Click .
Step 3 Click , select one or more types of log you want to search for, specify the time and
keywords, and then click Search.
Step 4 To export the logs, click Export.

8.1.2 Device Log

Step 1 Log in to the DSS Client. On the Home page, select Management > Logs.
Step 2 Click .
Step 3 Select a device and time, and then click Search.
Step 4 To export the logs, click Export.

8.1.3 System Log

Step 1 Log in to the DSS Client. On the Home page, select Management > Logs.
Step 2 Click .
Step 3 Click , and then select one or more types of logs you want to search for.
Step 4 Configure the time and enter keywords, and then click Search.
Step 5 (Optional) Click Export.
Follow the onscreen instruction to export logs to your computer.

8.1.4 Service Log Debug

Enable the debug mode of a service, and then it generates logs that are more detailed for
troubleshooting.
Step 1 Log in to the DSS Client. On the Home page, select Management > Logs.
Step 2 Click .
Step 3 Enable the debug mode of one or more services.

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After the debug mode of a service is enabled, the service will generate a large amount of
logs that occupy more disk space. We recommend you disable the debug mode after you
have finish troubleshooting.

8.2 Downloading Videos

You can download videos stored on the server or the device. They can be saved in are in .avi, .mp4,
or .asf formats. Three ways to download videos are:
● Download a portion of a video by selecting a duration on the timeline.
● Download videos by files. The system will generate files every 30 minutes from the time the video
starts. If the video does not start on the hour or the half hour, the first file will start from the
earliest start time to the half hour or the hour. For example, if a video starts from 4:15, the first file
will be from 4:15 to 4:30.
● Download a period before and after a tag.
Step 1 Log in to the DSS Client. On the Home page, select Management > Download Center.
Step 2 Configure the search conditions, and then click Search.
Step 3 Download videos.

You need to verify your password by default before download. You can configure whether
to verify the password. For details, see "7.2.1 Configuring Security Parameters".
● Download a video by selecting a duration on the timeline.
Click the Timeline tab, and then select a period on the timeline.
You can also click Select All on the upper-left corner, and then you can select and
download the same period of all videos at the same time.
● Download a video by file.
Click the File tab, and then click of a file.
You can also select multiple files, and then click Download Selected File on the upper-
left corner to download them at the same time.
● Download a period of a video before and after a tag.
Click the Tag tab, click of the file you want to download.
You can also select multiple tags, and then click Download Selected Tagged File to
configure and download them at the same time.
Step 4 (Optional) Click , select the format of the video, and then click OK.
● Timeline: You can further adjust the start and end time of the duration.
● File: If you download multiple files at the same time, you cannot configure the formats
of the videos you want to save.
● Tag: You can configure how many seconds or minutes before and after the tag you
want to download.

After download, you can click to delete the tag.

Step 5 When downloading clipped videos, in the Download Recorded Video dialogue box,

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confirm the time span, and then, if necessary, click to select a video format. Click OK.

Related Operations
● You can pause, resume, and delete a download task.

Figure 8-1 Download progress

● After download completes, click to go to the path where the video is saved to, or click
in the prompt on the upper-right corner to play the video directly in Local Video. For details, see
"8.4 Playing Local Videos".

8.3 Configuring Local Settings

After logging in to the client for the first time, you need to configure the following fields under
system parameters: Basic settings, video parameters, record playback, snapshot, recording, alarm,
video wall, security settings and shortcut keys.

8.3.1 Configuring General Settings

Configure client language, client size, time, and more.
Step 1 Log in to the DSS Client. On the Home page, select Management > Local Settings.
Step 2 Click General, and then configure the parameters.

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Figure 8-2 General parameters

Table 8-1 Parameter description

Parameters Description
Default Client Size Select a proper resolution for the client according to PC display screen.
Display time zone in
When selected, the client and the time of alarms will show both the
client and event
time and time zone.
records
Device Node Info Select that the device tree displays devices and their channels or only
Display channels.
Display live view
thumbnails when When selected, you can hover the mouse over a channel in the device
hovering over tree in Monitoring Center and a snapshot of its live video image will
channels on the device be displayed.
tree

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Parameters Description
If enabled, the client starts to synchronize network time with the server
Time Sync
to complete time synchronization.
● If Remember Password has been selected on the Login page,
select Auto restart after reboot, and the system will skip the login
page and directly open the homepage after you restart the PC next
Auto run at startup time.
● If Remember Password is not selected on the Login page, select
Auto restart after reboot, the client login page will appear after
you restart the PC.
Enable the system to skip the login page and directly open the
homepage when logging in next time.
● If Remember Password and Auto Login have been selected on
the Login page, the function is already enabled.
● If Remember Password has been selected while Auto Login is not
Auto Login selected on the Login page, select Auto Login on the Basic page
to enable this function.
● If neither Remember Password nor Auto Login has been selected
on the Login page, select Auto Login on the Basic page and you
then to enter the password when logging in next time to enable
the function.
The user will be asked to confirm whether to open one more video
CPU Alarm Threshold
when the CPU usage exceeds the defined threshold.
Audio and video
transmission Encrypt all audio and video to ensure information security.
encryption
The client will be locked after the defined period and you cannot
perform any operation. Click Click to Unlock Client and verify the
password of the current account to unlock the client.
Auto Lock Client

You can configure up to 60 minutes.

Self-adaptive audio If enabled, the system automatically adapts to the device sampling
talk parameters frequency, sampling bit, and audio format for audio talk.
Step 3 Click Save.

8.3.2 Configuring Video Settings

Configure window split, display mode, stream type and play mode of live view, and instant playback
length.
Step 1 Log in to the DSS Client. On the Home page, select Management > Local Settings.
Step 2 Click Video, and then configure the parameters.

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Figure 8-3 Video parameters

Table 8-2 Parameter description

Parameters Description
Default Window Split Set split mode of the video window.
Window Display Scale Select from Original Scale and Full Screen.
When the number of window splits is greater than the defined
Stream Switching Rule value, the live video will switch from the main stream type to sub
stream type.
Select the one according to your situation. If you select Acquire
directly from the device, clients will acquire video streams
directly from the channel. If direct acquisition fails, the platform
will forward the video streams to clients.

Real-time Stream When the device and clients are properly connected to the
Acquisition Mode network, direct acquisition can reduce the use of the platform's
forwarding bandwidth. If too many clients are acquiring video
streams from a channel, acquisition might fail due to insufficient
performance of the device. Video streams will be forwarded to
clients by the platform.

If selected, you can double-click a video window to maximize it

Double-click on the video to
and switch from sub stream to main stream. Double-click again to
maximize the window and
restore the window size, and then the system will switch it back
switch to main stream
to sub stream.

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Parameters Description
● Real-time Priority
The system might lower the image quality to avoid video lag.
● Fluency Priority
The system might lower the image quality and allow for lag
to ensure video fluency. The higher the image quality, the
lower the video fluency will be.
Play Mode ● Balance Priority
The system balances real-time priority and fluency priority
according to the actual server and network performance.
● Custom
The system adjusts video buffering and lowers the impact on
video quality caused by unstable network. The bigger the
value, the more stable the video quality will be.
Decoding Mode ● Software Decoding by CPU: All videos will be decoded by
the CPU. When you are viewing live videos from large
amount of channels, it will take up too much resources of the
CPU that affects other functions.
● Software Decoding by GPU: All videos will be decoded by
the GPU. The GPU is better at concurrent operation than the
CPU Threshold CPU. This configuration will free up resources of the CPU
significantly.
● Performance Mode (CPU First): All videos will be decoded
by the CPU first. When the resources of the CPU is taken up to
the defined threshold, the platform will use the GPU to
decode videos.
Display previous live view If selected, the system displays the last live view automatically
after restart after you restart the client.
Close videos being played
after long period of The system closes live view automatically after inactivity for a pre-
inactivity defined period of time. Supports up to 30 minutes.
Inactivity Time
Click on the live view page to play the video of the previous
period. The period can be user-defined. For example, if you set 30
Instant Playback Time
seconds, the system will play the video of the previous 30
seconds.
Select a default stream type when you play back recordings from
a device.

Search Type of Device Video

Stream If Only Sub Stream 2 is selected, but the device does not
support sub stream 2, then recordings of sub stream 1 will be
played.

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Parameters Description
If selected, when the playback stream is big due to high
Extract frames when playing
definition, certain frames will be skipped to guarantee fluency
back HD videos
and lower the pressure on decoding, bandwidth and forwarding.
Continuous Snapshot Set the number and interval between each snapshot.
Interval For example, if the Continuous Snapshot Interval is 10 seconds
and the Number of Continuous Snapshots is 4, when you right-
Number of Continuous click on the live/playback video and select Snapshot, 4 images
Snapshots will be taken every 10 seconds.
Step 3 Click Save.

8.3.3 Configuring Video Wall Settings

Configure the default binding mode and stream type of video wall.
Step 1 Log in to the DSS Client. On the Home page, select Management > Local Settings.
Step 2 Click Video Wall, and then configure the parameters.

Figure 8-4 Configure video wall settings

Table 8-3 Parameter description

Parameter Description
Default Stream Select Main Stream, Sub Stream 1, Sub Stream 2 or Local Signal as the
Type default stream type for video wall display.
Stream When the number of window splits is greater than the defined value, the live
Switching Rule video will switch from the main stream type to sub stream type.
Double-click on
the video to
maximize the Double-click the video to maximize the window, and then its stream type
window and will switch to main stream.
switch to main
stream

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Parameter Description
Set the default time interval between the channels for tour display.
Video Source For example, if 5 seconds is configured and you are touring 3 video
Play Duration channels, the live video image of each channel will be played 5 seconds
before switching to the next channel.
● Tour: Multiple video channels switch to decode in one window by
default.
Mode of Video
Decoding to Wall ● Tile: Video channels are displayed in the windows by tile by default.
● Ask Every Time: When dragging a channel to the window, the system
will ask you to select tour or tile mode.
Step 3 Click Save.

8.3.4 Configuring Alarm Settings

Configure alarm sound and alarm display method on the client.
Step 1 Log in to the DSS Client. On the Home page, select Management > Local Settings.
Step 2 Click Alarm, and then configure the parameters.

Figure 8-5 Configure alarm settings

Table 8-4 Parameter description

Parameters Description
Default All types of alarms will use the same default alarm sound when triggered.
Click Modify Alarm Sound, and then you can change the alarm sound and
Custom
its play mode of each type of alarm.

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Parameters Description
Open alarm If selected, the platform will automatically open linked video(s) when an
linkage video alarm occurs.
when alarm occurs ● As Pop Up: The alarm video will be played in a pop-up window.
● Open in Live View: The alarm video will be played in a window in
Monitoring Center.
Open Alarm
Linkage Video For this function to work properly, you must enable When an alarm is
triggered, display camera live view on client when configuring an
event. For details, see "4.1 Configuring Events".
Device on the map
Set one or more alarm types for alarm notification on the map. When an
flashes when
alarm occurs, the corresponding device will flash on the map.
alarm occurs
Step 3 Click Save.

8.3.5 Configure File Storage Settings

Configure the storage path, naming rule, file size, and format of recordings and snapshots.
Step 1 Log in to the DSS Client. On the Home page, select Management > Local Settings.
Step 2 Click File Storage, and then configure the parameters.

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Figure 8-6 Configure file storage settings

Table 8-5 Parameter description

Parameters Description
Video Naming
Select a naming rule for manual recordings.
Rule
Video Storage Set a storage path of manual recordings during live view or playback. The
Path default path is C:\Users\Public\DSS Client\Record.
Video File Size Configure the maximum size of a single recording file.
Image Format Select a format for snapshots.
Image Naming
Select a naming rule for snapshots.
Rule
Image Storage Set a storage path for snapshots. The default path is C:\Users\Public\DSS
Path Client\Picture.
Step 3 Click Save.

8.3.6 Viewing Shortcut Keys

View shortcut keys for operating the client quickly.
Step 1 Log in to the DSS Client. On the Home page, select Management > Local Settings.

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Step 2 Click Shortcut Key to view shortcut keys of the PC keyboard and USB joystick.

Figure 8-7 View shortcut keys

8.4 Playing Local Videos

You can play local videos directly on the platform.
Step 1 Log in to the DSS Client. On the Home page, select Management > Local Video.

Figure 8-8 Local video

Step 2 Click to select one or more files, or to open all files in a folder.

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Figure 8-9 Play list

Step 3 Drag a file to the window on the right or right click it to play.

Related Operations
Table 8-6 Interface operation
Icon/Function Description
● Continuous Snapshot: Take snapshots of the current image (three
snapshots each time by default). The snapshots are saved
to ..\DSS\DSS Client\Picture by default. To change the snapshot saving
path, see "8.3.5 Configure File Storage Settings".
Right-click menu
● Video Adjustment: Adjust the brightness, contrast, saturation, and
chroma of the video for video enhancement.
● Digital Zoom: Click it, and then double-click the video image to
zoom in the image. Double-click the image again to exit zooming in.
Close all playing videos.
Split the window into multiple ones and play a video in full screen.
Take a snapshot of the current image and save it locally. The path is
C:\DSS\DSS Client\Picture\ by default.
Close the window.
Stop/pause the video.
Fast/slow playback. Max. supports 64X or 1/64X.
/ Frame by frame playback/frame by frame backward.
Capture the target in the playback window. Click to select the
search method, and then the system goes to the page with search results.
More operations:
● : Move the selection area.
● : Adjust the size of the selection area.
● Right-click to exit search by snapshot.

8.5 Quick Commands

Customize HTTP commands and execute them quickly. Request methods of GET, POST, PUT and
DELETE are supported.
Step 1 Log in to the DSS Client. On the Home page, select Management > Quick Commands.

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Figure 8-10 Quick commands

Step 2 Click .
Step 3 Click Add.

Figure 8-11 Add a quick command

Step 4 Configure the parameters, and then click OK.

Figure 8-12 Execute a quick command

Step 5 Click the name of a quick command to execute it.

If successful, a prompt message will appear at the upper-right corner.

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Appendix 1 Service Module Introduction

Appendix Table 1-1 Service module introduction

Service Name Function Description
Reverses user requests to distributed system
Access Service NGINX
management services.
System
Manages services and provides access to various
Management SMC
pages.
Service
Device Discovery Broadcasts platform information to discover
HRS
Service devices.
Stored temporary business data from the
Data Cache Service REDIS
platform.
Database MySQL Stores platform business data.
Message Queue
MQ Transfers messages between platforms.
Service
Configuration Manages disks, such as read-and-write
CFGS
Service operations.
Alarm Dispatch Sends alarm information to different objects
ADS
Service according to defined plans.
Gets audio/video bit streams from front-end
Media Transmission
MTS devices and then transfers the data to DSS, the
Service
client and decoders.
Media Gateway MGW Sends MTS address to decoders.
Storage Service SS Stores, searches for and plays back recordings.
Object Storage Manages storage of face snapshots and
OSS
Service intelligent alarm pictures.
Picture Transfer
PTS Manages picture transmission.
Service
File Resource Node
Manages the file resource node management
Management FNODE
service.
Service
File Resources Manages files from MPT devices and related
FILERESOURCE
Node Service operations.
Device Search
SOSO Searches for device information.
Service
Device
Registers encoders, receives alarms, transfers
Management DMS
alarms, and sends out the sync time command.
Service
Auto Register Listens, logs in, or gets bit streams to send to
ARS
Service MTS.
ProxyList control Logs in to ONVIF device, and then gets the
PCPS
Proxy Service stream and transfers the data to MTS.

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Service Name Function Description

Access Control Manages access control and other related
ACDG
Service operations.
Access Controller Manages access controller access and related
MCDDOOR
Access Service operations.
External LED Device Manages LED access and other related
MCDLED
Access Service operations.
External Alarm
Manages alarm controller access and other
Controller Access MCDALARM
related operations.
Service
Power Environment Manages access of dynamic environment
PES
Server monitoring devices.
Video Matrix Logs in to the decoder and sends tasks to the
VMS
Service decoder to output on the TV wall.
Video Intercom Manages PC client and App client login as SIP
SC
Switch Center client, and also forwards audio-talk streams.

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Appendix 2 Cybersecurity Recommendations

Security Statement
● If you connect the product to the Internet, you need to bear the risks, including but not limited to
the possibility of network attacks, hacker attacks, virus infections, etc., please strengthen the
protection of the network, platform data and personal information, and take the necessary
measures to ensure the cyber security of platform, including but not limited to use complex
passwords, regularly change passwords, and timely update platform products to the latest
version, etc. Dahua does not assume any responsibility for the product abnormality, information
leakage and other problems caused by this, but will provide product-related security
maintenance.
● Where applicable laws are not expressly prohibited, for any profit, income, sales loss, data loss
caused by the use or inability to use this product or service, or the cost, property damage,
personal injury, service interruption, business information loss of purchasing alternative goods or
services, or any special, direct, indirect, incidental, economic, covering, punitive, special or
ancillary damage, regardless of the theory of liability (contract, tort, negligence, or other) , Dahua
and its employees, licensors or affiliates are not liable for compensation, even if they have been
notified of the possibility of such damage. Some jurisdictions do not allow limitation of liability
for personal injury, incidental or consequential damages, etc., so this limitation may not apply to
you.
● Dahua's total liability for all your damages (except for the case of personal injury or death due to
the company's negligence, subject to applicable laws and regulations) shall not exceed the price
you paid for the products.

Security Recommendations
The necessary measures to ensure the basic cyber security of the platform:

1. Use Strong Passwords

Please refer to the following suggestions to set passwords:

● The length should not be less than 8 characters.
● Include at least two types of characters; character types include upper and lower case letters,
numbers and symbols.
● Do not contain the account name or the account name in reverse order.
● Do not use continuous characters, such as 123, abc, etc.
● Do not use overlapped characters, such as 111, aaa, etc.

2. Customize the Answer to the Security Question

The security question setting should ensure the difference of answers, choose different questions
and customize different answers (all questions are prohibited from being set to the same answer)
to reduce the risk of security question being guessed or cracked.
Recommendation measures to enhance platform cyber security:
1. Enable Account Binding IP/MAC

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It is recommended to enable the account binding IP/MAC mechanism, and configure the IP/MAC
of the terminal where the commonly used client is located as an allowlist to further improve
access security.
2. Change Passwords Regularly
We suggest that you change passwords regularly to reduce the risk of being guessed or cracked.
3. Turn On Account Lock Mechanism
The account lock function is enabled by default at the factory, and it is recommended to keep it
on to protect the security of your account. After the attacker has failed multiple password
attempts, the corresponding account and source IP will be locked.
4. Reasonable Allocation of Accounts and Permissions
According to business and management needs, reasonably add new users, and reasonably
allocate a minimum set of permissions for them.
5. Close Non-essential Services and Restrict the Open Form of Essential Services
If not needed, it is recommended to turn off NetBIOS (port 137, 138, 139), SMB (port 445), remote
desktop (port 3389) and other services under Windows, and Telnet (port 23) and SSH (port 22)
under Linux. At the same time, close the database port to the outside or only open to a specific IP
address, such as MySQL (port 3306), to reduce the risks faced by the platform.
6. Patch the Operating System/Third Party Components
It is recommended to regularly detect security vulnerabilities in the operating system and third-
party components, and apply official patches in time.
7. Security Audit
● Check online users: It is recommended to check online users irregularly to identify whether
there are illegal users logging in.
● View the platform log: By viewing the log, you can get the IP information of the attempt to
log in to the platform and the key operation information of the logged-in user.
8. The Establishment of a secure Network Environment
In order to better protect the security of the platform and reduce cyber security risks, it is
recommended that:
● Follow the principle of minimization, restrict the ports that the platform maps externally by
firewalls or routers, and only map ports that are necessary for services.
● Based on actual network requirements, separate networks: if there is no communication
requirement between the two subnets, it is recommended to use VLAN, gatekeeper, etc. to
divide the network to achieve the effect of network isolation.

More information
Please visit Dahua official website security emergency response center for security announcements
and the latest security recommendations.

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