ARVIND U KANOJIYA

Mobile: +91-9619286828; E-Mail: [email protected]

JOB OBJECTIVE

Seeking middle level assignments in Strategic Planning / Banking Operations / Business Development with
an organisation of high repute.

CAREER SUMMARY
 10 years’ experience in Branch Banking Operations, Business Development, Market Research, Retail
Marketing, Brand Management, Key Account Management, Product Development and Sales Promotion.
 A thorough professional, focused & goal driven with a strong work ethic and an eye for detail
 Exceptional people skills with ability to communicate effectively & build long lasting as well as mutually
beneficial relationships
 A thorough team player with ability to work comfortably with people from diverse backgrounds &
experiences.

CORE COMPETENCIES

Business Development Market Research Retail Marketing

ORGANISATIONAL EXPERIENCE

KANAKIA SPACES PVT LTD

Working as a Manager- Channel Sales January 2018 - Till date.

Job Responsibilities:
 Achieving sales objectives by collating marketing and sales information, Market demand, Customers
buying behavior, and recommendations to strategic plans.
 Provide inputs and market intelligence to Head - Sales and business owners on domestic /
international factors affecting the buying and selling of residential properties.
 Build networks and strategic alliances to drive business development and revenues.
 Network with domestic / international property consultants / brokers and prospective clients / HNIs
to further organization's interests in project sales.
 Interacting and building relationship with various channel formats such as RCP, ACP, and ICP.
 Laisioning for events and promotional activities for channel partner.
 To ensure that the brokerages of channel partner are release within the Prescribed TAT.
 Product presentation to channel partners.
 Interacting with clients and giving product presentation.
 Discussion on price points a negotiation with clients and channel partners.
LODHA DEVELOPER PVT LTD

Working as an Assistant Sales Manager- Channel Sales August 2016 - Dec 2017

Job Responsibilities:
 Achieving sales objectives by collating marketing and sales information, Market demand, Customers
buying behavior, and recommendations to strategic plans.
 Provide inputs and market intelligence to Head - Sales and business owners on domestic /
international factors affecting the buying and selling of residential properties.
 Build networks and strategic alliances to drive business development and revenues.
 Develop positive working relation with the support divisions and operations team to ensure
appropriate support
 Network with domestic / international property consultants / brokers and prospective clients / HNIs
to further organization's interests in project sales.
 Interacting and building relationship with various channel formats such as RCP, ACP, and ICP.
 Implement processes around channel build-up including channel partner selection, on-boarding and
relationship management
 Business development in outstation market through local and outstation channel partner.
 Laisioning for events and promotional activities for channel partner.
 To ensure that the brokerages of channel partner are release within the Prescribed TAT.
 Interacting with clients and giving product presentation and generating interest in their minds.

INDUSIND BANK LTD:

Worked as an NRI Exclusive Relationship Manager October 2014 - July 2016

Job Responsibilities:
 Working in a spoke and hub mode for developing NRI base in nearby branches.
 Implementing marketing strategies for positioning of NRI products in catchment.
 Activity planning for NRI products such as canopy in NRI societies, broker mapping.
 Analyzing business potential and implementing plans to drive channels for attaining business targets
and achieving desired targets.
 Ensuring regulatory and procedure compliance in NRI operations
 Generating revenue through retail forex, inward remittance and outward remittance,
 Laisioning with nearby branch for outward remittance and travel cards.
 Checking AML of client and transaction are processed within the regulatory framework.
 Continuous monitoring of CASA Balance for your portfolio.
 Front end resolution for customer queries like debit card issuance, creation of term deposits all
services related to their account.
 Sale of a third party products like insurance, mutual funds, general insurance.

AXIS BANK LTD:

Worked as an NRI Relationship Manager Sep 2012 - Sep 2014

Job Responsibilities:
 Analyzing business potential and implementing plans to drive channels for attaining business targets
and achieving desired targets
 Implementing marketing strategies for positioning of NRI products in catchment.
 Activity planning for NRI products such as canopy in NRI societies, broker mapping.
 Driving sales team and branch team towards fulfilment of branch targets
 Monitoring of NRI business generated through branch and sales team.
  Training of branch staff with recent circulars products of NRI’s.
 Ensuring regulatory and procedure compliance in NRI operations.
 Generating revenue through retail forex, inward remittance and outward remittance,
 Continuous monitoring and enhancement of CASA balance for your branch NRI Book.
 Managing the portfolio of 400 customer with a total book size of rs 12 crores casa balance (excluding
term deposits.)
 Sale of a third party products like insurance, mutual funds, general insurance

KOTAK MAHINDRA BANK LTD:

Worked as an NR Acquisition Jan 2011 - Aug 2012

Job Responsibilities:
 Sourcing of NR accounts of non-face to face customer by adhering to kyc norms.
 End to end follow up from conversion, activation and funding of the accounts.
 Generate referrals from the customer for NR accounts
 Assisting customer for inward remittance from aboard to indian through online portal ( Click2Remit)
And other mode like wire transfer, Bank transfer etc.
 Follow up with treasury for rates for crediting the fund in the account.
 Cross sell of PINS account, Insurance to NRI, Term Deposits and Assest Products.
 Continuous monitoring of CASA Balance for your portfolio.
 Providing one stop solution to customer for all service and investments needs to clients.

ICICI BANK LTD.:

Worked as an officer in RLG – Retail Liability Group Feb 2007 -Apr 2010

Job Responsibilities:
 Handling cash counter, issuing DD and PO, transferring cheques from one account to another.
 Monthly & fortnightly reporting of CRL (cash retention limit) & fake note MIS to currency chest.
 Managing NRI account, retail remittance Incl: Forex, Tc’s & Travel Card.
 Interacting with branch customers to resolve queries
 Cross Sell Of third party products Like Insurance, Mutual Funds, General Insurance, Assets product.
 Monitoring of inward clearing for NRI and priority
 Managing of privilege clients & addressing their queries & needs.
 Doing service calls to new acquisition within 30 days of a/c opening & thus enhancing of relationship
 Worked as Five’s coordinator, handling maintaining of five’s within the branch.

HINDUJA TECH MEDIA TECHNOLOGY.

Worked as an Customer relationship officer (Inbound Phone Banking) Aug 2005- Dec 2006

Job Responsibilities:

 Handling Inbound Call for Billing Customers (Gold & Platinum) for Vodafone Cellular.
 Front Line Resolution For All Query Related To Billing, Vas, And Network Problems.
EDUCATION

Degree Year Of Passing Institute/ University Grade

BMS 2004-2005 Mumbai University First Class

ADDITIONAL QUALIFICATION:
 Diploma in Ms office, Ms Dos
 AMFI qualified, IRDA Qualified

PERSONAL DETAILS

Date of Birth : 26th September 1984