NAME:__________________________________________

GRADE/SECTION:______________________________
10
TLE 00
Computer Systems Servicing
Quarter III – Week 7 & 8
Following 5S and 3Rs Policies and
Procedures in Forwarding
Documentation

CONTEXTUALIZED LEARNING ACTIVITY SHEETS

SCHOOLS DIVISION OF PUERTO PRINCESA CITY
TLE – Computer Systems Servicing – Grade 10
Contextualized Learning Activity Sheets (CLAS)
Quarter III - Week 7 & 8: Following 5S and 3Rs Policies and Procedures in
Forwarding Documentation
First Edition, 2020

Republic Act 8293, Section 176 states that: No copyright shall subsist in
any work of the Government of the Philippines. However, prior approval of the
government agency or office wherein the work is created shall be necessary for the
exploitation of such work for a profit. Such agency or office may, among other
things, impose as a condition the payment of royalties.

Borrowed materials (i.e., songs, stories, poems, pictures, photos, brand

names, trademarks, etc.) included in this CLAS are owned by their respective
copyright holders. Every effort has been exerted to locate and seek permission to
use these materials from their respective copyright owners. The publisher and
authors do not represent nor claim ownership over them.

Published by the Schools Division of Puerto Princesa City

Development Team of the Contextualized Learning Activity Sheets

Writer: Jemimalyn C. Sta. Ana
Content Editor: Emelyn T. Aborot
Language Editor: Miriam Y. Herher
Reviewer: Dennis M. Lucas, PhD
Illustrator: Jemimalyn C. Sta. Ana
Layout Artist: Jemimalyn C. Sta. Ana
Management Team:
Servillano A. Arzaga, CESO V, SDS
Loida P. Adornado PhD, ASDS
Cyril C. Serador PhD, CID Chief
Ronald S. Brillantes, EPS-LRMS Manager
Rolando A. Taha EdD, EPS-Science
Felisima G. Murcia PhD, PSDS
Eva Joyce C. Presto, PDO II
Rhea Ann A. Navilla, Librarian II

Division Quality Assurance Team:

Ronald S. Brillantes, Mary Jane J. Parcon, Jim Paul M. Belgado,
Cynchea H. Cabanero, Rhea D. Romero, Rosario T. Gonzales,
Liezl O. Arosio, Karl Gabriel G. Buenafe

Division of Puerto Princesa City-Learning Resource Management Section (LRMS)

Sta. Monica Heights, Brgy. Sta. Monica, Puerto Princesa City
Telephone No.: (048) 434 9438
Email Address: [email protected]
 Lesson 1
Following 5S and 3Rs Policies and Procedures
in Forwarding Documentation
Learning Competencies:
LO 5. Conduct testing and documentation. TLE_IACSS9- 12ICCS-IIIf-j-32
5.3 Follow 5S and 3Rs according to environmental policies
5.4 Follow procedures in forwarding documentation to appropriate
personnel and/or authority on the test conducted.

Objectives:
1. Identify the 5S and 3Rs environmental policies in computer systems servicing
2. Discuss methods of forwarding documentation to appropriate personnel
3. Follow 5S and 3Rs environmental policies

Let’s Try

Directions: Read each question carefully. Write the letter of the correct answer on the
space provided before the number.

_____1. Which 5S method keeps the workplace and things cleaned and polished?
A. Seiso B. Seiketsu C. Shitsuke D. Seiri

_____2. Which of the following is NOT a benefit of Sorting?

A. Increased productivity C. Reduce the waste of searching
B. Reduced set-up times D. Improved machine dependability

_____3. What term refers to 5S method that implements standardized?

A. Seiso B. Seiketsu C. Shitsuke D. Seiri

_____4. What 5S method is applied if you discard what is not needed or anything that is
should be removed and properly stored?
A. Shitsuke B. Seiton C. Seiso D. Seiri

_____5. Place things in such a way that they can be easily reached whenever they are
needed is under what 5S?
A. Shitsuke B. Seiketsu C. Seiton D. Seiso

_____6. What does 3Rs stands for?

A. Reduce, Reuse, Repair C. Recycle, Reuse, Repair
B. Reuse, Repair, Return D. Reduce, Reuse, Recycle

_____7. Which of the following is NOT a task of computer engineer?

A. Adjust the product according to the test results
B. Perform software and hardware maintenance
C. Sketch the circuit diagrams of the parts to be built
D. Test design models

_____8. What is the process where used materials are turned into new products?
A. Reuse B. Recycle C. Reduce D. Repair

1
_____9. What 5S stands for?
A. Saikuru, Seiton, Seiketsu, Shitsuke, Seiri
B. Seires, Seiton, Seiso, Shitsuke, Seiketsu
C. Seiri, Seiton, Seiso, Seiketsu, Shitsuke
D. Seiketsu, Shitsuke, Saido, Saifon, Seiso

_____10. Seiketsu is the Japanese word for?

A. Standardize B. Sustaining C. Sorting D. Cleanliness

Let’s Explore and Discover

Unlocking of I’ve been working with

documents, I know a better way to
Difficulties
presentations, graphics stop file clutter - by
5S is a system for and other files all day. applying 5S concept
instilling order and My desktop is full. It your files will be
cleanliness in the takes time to find the managed more
workplace. documents I need. What effectively.
should I do?
3Rs - Reduce, Reuse,
Recycle

Documentation consists
of documents which
provide proof or evidence
of something, or are a
record of something.

(Source: “Girl Talking Cartoon[ClipArt]”, accessed on February 11,

2021, https://www.shutterstock.com/image-vector/couple-children-
talking-among-themselves-1378344005)
Applying 5s on your computer
)

5S provides the foundation for all quality improvement programs. Thus, it is often said
that the road to productivity starts with 5S and through 5S you can create a highly
productive company with highly productive people. 5S is not only a matter of good
housekeeping. It is a process to create more productive people and more productive
companies through motivation, education, and the practice of 5S. It involves the creation
of a strong corporate culture filled with the spirit filled with the spirit of high productivity.

1. SEIRI - Sorting/Putting things in order (Remove/discard what is not needed so that

there are fewer hazards and less clutter to interfere with work. Only keep what
is needed.)

2. SEITON - Orderliness/Proper Arrangement (Place things in such a way that they can
be easily reached whenever they are needed. "There must be a place for
everything, and everything must be in its place.")

3. SEISO - Clean/cleanliness. (Keep workplace and things clean and polished; no trash or
dirt in the workplace)

4. SEIKETSU - Standardize/Purity (Maintain cleanliness after cleaning, consistently-

perpetual cleaning. Such cleaning is part of every one's work.)
2
5. SHITSUKE - Sustaining/discipline/commitment (Maintain standards and keep the
facility in safe and efficient order day after day, year after year.)
It’s not unusual for you to see a computer desktop that looks something like this:

A Desktop without the application of 5S A Desktop with the application of 5S

Keeping your desktop so cluttered like the picture on the left creates many problems such
as:
• It is difficult to find what you’re looking for.
• Files, folders, and application shortcuts are grouped together without any logical
separation.
• You don’t know immediately where to place new files (downloaded files,
attachments, temporary working documents, etc)
• When the desktop gets too full, you waste time cleaning temporary/downloaded
files.
• If you are only backing up My Documents, items on the Desktop may be skipped.
• If you are migrating to a different computer or keeping multiple computers
synchronized, the Desktop folder is often missed.
What can you say about the desktop illustrated? How can you make sure that the above
problems will not be encountered? Consider setting up your files in the tree structure
format.
A tree structure is an algorithm for placing and locating files in an organized
database. The algorithm finds data by repeatedly making choices at decision points called
nodes. A node can have as few as two branches (also called children), or as many as
several dozen. In a tree, records are stored in locations called leaves. This name derives
from the fact that records always exist at end points; there is nothing beyond them.
SORT – it’s the best thing that you can do
Tired of icon clutter on your desktop? Sure, you can organize your desktop shortcuts,
programs, folders, and the like by dragging and dropping, but eventually some game or
other screen resolution-changing app will undo all your hard work.
Make Yourself a Desktop Cleaner
Your desktop is the first thing you see when you start your computer. This should be the
most organized part of your electronic workspace.
The Desktop offers many features that make using your computer easier. You can easily
start programs or applications, copy and move files from one place to another and drag
and drop files and program where you want them on the computer or even on to a
program's icon to open a file.
Manage Your Own Desktop
Numerous studies have shown that your environment affects your productivity, and that
even something as simple as color can influence your memory or creativity. Since most of
our work now is done in the digital realm, it stands to reason that your desktop
3
environment can play an important role in your productivity. Your computer's desktop is
a starting point for your entire computing experience, but—like anything else if you let it
get ugly and messy your productivity will take a dive. Here's how to design and create an
attractive desktop with built-in organization to keep your workspace nice, clean, and
productive with minimal effort.
How to manage your desktop:
Create 5 folders in My Documents called :
➢ Inbox - Put unprocessed items that don’t have a place yet in here. This may be
items like software installers you’ve downloaded, files sent to you from colleagues,
and random text clippings.
➢ Action Items - Put items requiring an action that takes more than 2 minutes in
here. These may be items such as forms to fill out, large applications to install and
setup, and files to upload.
➢ On Hold - Put items you aren’t yet ready to do or complete in here. These may be
articles you’re thinking of reading, sketches for potential projects, and information
about classes you’re thinking about taking.
➢ Current Projects - Put files related to active projects in here. This folder contains
files you’re currently working on as well as reference files for a project. Each project
gets its own unique folder.
➢ Archive - Put completed projects, general reference items, and anything else you
might want to look at again in here

(Source: Dr. Joy Kenneth Sala Biasong, “K to 12 PC Hardware Servicing Learning Module”, June 16, 2013,
Slideshare.net, https://www.slideshare.net/kenjoyb/k-to-12-pc-hardware-servicing-learning-module.)

The Principle of 3Rs in Waste Management

In our quest to improve our lives through technology we are creating electronic waste at
an unprecedented rate. Reduce, reuse and recycle (3R) are the three essential
components of environmentally responsible consumer behavior.

Reduce
Involves using things with care to reduce the amount of wastes generated. In the
pursuit for faster computers, more features on smart phones and better picture quality,
people are constantly replacing electronics with newer and better performing models. The
concept behind the first R is that you should limit the number of purchases that you
make in the first place. So, for example, you might limit your household to a single
computer.

Reuse
Repeated use of items or parts which still have usable aspects. We know it’s easy to
recycle cans and bottles but who wants your old computer that is far from high tech? The
concept behind the second R is that you should reuse items as much as possible before
replacing them. For example, it generally makes more environmental sense to update your
computer rather than get rid of it and buy a new one. However, if you do replace your
computer, you should ensure that it, or its components, are reused. Many charitable
organizations welcome donations of second-hand computers.

Recycle
Recycling is the process where used materials are turned into new products (not
necessarily the same original ones) so as to minimise environmental impacts such as
underground leaching, emission of greenhouse gas through burning and to promote
resource conservation. You should ensure that items or their components are put to some
new purpose as much as possible. If your computer is not fit for reuse as is, you can
donate it to one of several organizations which will refurbish it or recycle its components.

4
Reporting and Documentation Procedures
Reporting Policy is a policy that dictates how people within an organization report
problems, hazards, incidents or accidents.
Documentation Procedure is a procedure that dictates how information is
documented within organizations. To correctly document some information requires
multiple stages:
▪ Drafting the document
▪ Formatting
▪ Submitting to higher department
▪ The department would then review it
▪ They would then approve the document
▪ It would then be distributed to the correct department
▪ It would be tracked to make sure it reaches the correct destination/s.

Methods on Forwarding Documentation to Appropriate Personnel

1. Identify errors and problem found in documentation if it is related to computer

hardware or software.

Computer Hardware refers to the physical components of a computer. It is any

part of the computer that we can touch. These are the primary electronic devices used to
build up the computer. Examples of hardware in a computer are the Processor, Memory
Devices, Monitor, Printer, Keyboard, Mouse, and the Central Processing Unit.

Common PC hardware problems are blank monitor, mouse problems, keyboard problems,
motherboard problems, insufficient memory etc.

Computer Software is a collection of instructions, procedures, documentation that

performs different tasks on a computer system. The programming code executed on a
computer processor. Examples of software are Ms Word, Excel, Power Point, Google
Chrome, Photoshop, etc.

Peripheral commands interpreted incorrectly, Computer freezes, Pop-up Ads, slow

computer, computer restarts randomly, and slow internets are some computer software
problems
(Source: “Difference between Hardware and Software”, Aug. 22, 2019,
geeksforgeeks.org, https://www.geeksforgeeks.org/difference-between-hardware-and-software/)

2. Know the personnel In-charge of taking actions on errors found.

Computer Engineers design and build physical components to improve their

efficiency, durability, safety, and speed. They create processors that can carry information
faster and networks that can store more information. Designs, builds and executes new
products and then tests them extensively.

The service tasks of a computer engineer include:

• Sketch the circuit diagrams of the parts to be built
• Test design models
• Analyze your test data
• Adjust the product according to the test results
• Stay up to date on technological changes

On the other hand, Computer Technicians, also known as computer assistance

specialists, do not design, build or modernize any computer parts or systems, but repair
and repair existing ones. They help computer users with software and / or hardware
problems.

5
The responsibilities of a computer technician include:
• Test network systems for problems
• Fix hardware and software issues
• Perform software and hardware maintenance
• Ask relevant questions and listen carefully to customer issues
• Training customers on the correct use of networks and
software

4. Prepare Transmittal Report

5. Send documents with transmittal to appropriate personnel

(Source: Sarah Lucas, “The Difference between a Computer Technician and Engineer”, Nov. 19, 2019,
bethesurfer.com, https://www.bethesurfer.com/2019/11/the-difference-between-computer-
technician-and-engineer.html.)

Let’s Practice

ACTIVITY 1 Directions: Match the ENGLISH word with JAPANESE word.

Write the letter of your answer on the space provided.

ENGLISH WORD JAPANESE WORD

______1. Sort a. Seiso

______2. Cleanliness b. Seiri
______3. Sustain c. Seiketsu
______4. Orderliness d. Seiton
______5. Standardize e. Shitsuke

6
 ACTIVITY 2 Directions: Write T if the statement is TRUE and F if the
statement is FALSE.

______ 1. Seiketsu is keeping workplace and things clean and in proper order.
______ 2. Shitsuke refers to the 5S concept that implements self-discipline.
______ 3. Desktop is the first thing you see when you start your computer. This should be
the most organized part of your electronic workspace.
______ 4. Put files related to active projects in action items.
______ 5. Sorting encourages you to eliminate what is not needed in the work environment
so that only useful and needed things are present.

How do you apply 5S in real life situation?

_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________

Let’s Do More

ACTIVITY 1 Directions: Organize your desktop. Name the folders below

and organize your own desktop by sorting the given files
accordingly.

Files 1. ________________________________
1. YouTube downloader • ___________________________
2. Flower.jpeg • ___________________________
3. Mobile Legends • ___________________________

4. Deped memorandum .pdf

5. Letter to the principal .doc 2. ________________________________
6. Group project proposal
• ___________________________
7. Proposed program of activities • ___________________________
7 • ___________________________
8. School.jpeg
9. Video of the School activities
10. My resume.doc
3. ________________________________
11. Harry Potter movie
• ___________________________
12. School Hymn
• ___________________________
13. Black pink Lovesick Girls.mp3
• ___________________________
14. List of activies.doc
15. Importance of 5S.ppt

4. ________________________________
5. ________________________________
• ___________________________
• ___________________________
• ___________________________
• ___________________________
• ___________________________
• ___________________________

(Source: “Folder Images, Stock Photos and Vector|Shuttershock”, accessed on February 11, 2021,
https://www.shutterstock.com/image-vector/open-folder-icon-documents-on-white-
1505649707.)

Why is it necessary to organize your desktop by sorting files accordingly?

_____________________________________________________________________
_____________________________________________________________________
____________________________________________________________________

8
 ACTIVITY 2 Directions: Draw an arrow for connecting the responsibilities
in Column B to the personnel in Column A.

A B

Fix hardware and software issues

Computer Engineer Sketch the circuit diagrams of

the parts to be built

Stay up to date on technological

changes

Computer Technician Perform software and hardware

maintenance

Test network systems for

problems

Let’s Sum It Up

Directions Directions: Read the situation below.

To assess Teacher Mays’ student if they have learned the 5S method and 3Rs,
she asked them to create computer laboratory rules that will incorporate the 5S
method and 3Rs. If you are one of the students, what computer laboratory rules
would you impose considering 5S and 3Rs?

1. __________________________________________________________________________________

2.__________________________________________________________________________________

3.__________________________________________________________________________________

4. __________________________________________________________________________________

5. __________________________________________________________________________________

9
 Let’s Assess
Directions: Read each question carefully. Write the letter of the correct answer on the
space provided before the number.

_____1. What 5S stands for?

A. Saikuru, Seiton, Seiketsu, Shitsuke, Seiri
B. Seires, Seiton, Seiso, Shitsuke, Seiketsu
C. Seiri, Seiton, Seiso, Seiketsu, Shitsuke
D. Seiketsu, Shitsuke, Saido, Saifon, Seiso

_____2. Which of the following is NOT a task of computer engineer?

A. Adjust the product according to the test results
B. Sketch the circuit diagrams of the parts to be built
C. Test design models
D. Perform software and hardware maintenance

_____3. Maintain standards and keep facility in safe and efficient order day after day
refers to what 5S method?
A. Seiton B. Seiketsu C. Seiri D. Shitsuke

_____4. Which of the following is NOT a benefit of Sorting?

A. Increased productivity C. Reduce the waste of searching
B. Reduced set-up times D. Improved machine dependability

_____5. Which 5S method keeps the workplace and things cleaned and polished; no trash
or dirt in the workplace?
A. Seiso B. Seiketsu C. Shitsuke D. Seiri

_____6. What is the process where used materials are turned into new products?
A. Reuse B. Recycle C. Reduce D. Repair

_____7. What term refers to 5S method that implements standardized?

A. Seiso B. Seiketsu C. Shitsuke D. Seiri

_____8. What does 3Rs stand for?

A. Reduce, Reuse, Repair C. Recycle, Reuse, Repair
B. Reuse, Repair, Return D. Reduce, Reuse, Recycle

_____9. What 5S method is applied if you discard what is not needed or anything that
should be removed and properly stored?
A. Shitsuke B. Seiton C. Seiso D. Seiri

_____10. Place things in such a way that they can be easily reached whenever they are
needed is under what 5S?
A. Shitsuke B. Seiketsu C. Seiton D. Seiso

I hope you enjoyed and learned something new!

10
 Answer Key

Let’s Practice Let’s Do More

1. B
2. A ANSWERS MAY
3. E VARY
4. D
5. C

ANSWERS MAY
VARY

Let’s Assess
Let’s Sum It Up
1. C 2. B 3. D 4. D 5. A
1. F 6. B 7. B 8. D 9. D 10. C
2. T
3. T ANSWERS MAY
4. F VARY Let’s Try
5. T 1. A 2. D 3. B 4. D 5. C
6. D 7. D 8. B 9. C 10. A

References
Website
Biasong, Dr. Joy Kenneth Sala. K to 12 PC Hardware Servicing Learning Module.June 16,
2013.Slideshare.net.https://www.slideshare.net/kenjoyb/k-to-12-pc-hardware-
servicing-learning-module.

Lucas, Sarah. The Difference between a Computer Technician and Engineer .Nov. 19,
2019. bethesurfer.com. https://www.bethesurfer.com/2019/11/the-difference-
between-computer-technician-and-engineer.html.

Difference between Hardware and Software. Aug. 22, 2019, geeksforgeeks.org,

https://www.geeksforgeeks.org/difference-between-hardware-and-software/.
Green ICT. greenict.govmu.org.
http://greenict.govmu.org/portal/sites/greenict/reuse.html.

Documentation. Collindictionary.com.
https://www.collinsdictionary.com/dictionary/english/documentation.
Documentation Procedure. Computertechniciansunit.
https://computertechniciansunit.weebly.com/documentation-procedure.html.

11
FEEDBACK SLIP

A. FOR THE LEARNER

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material is aimed at ensuring your worthwhile learning
through the help of your family members. For feedback YES NO
purposes, kindly answer the following questions:

1. Are you happy and contented with your learning

experiences using this CLAS?

2. Were you able to follow the processes and procedures

that were indicated in the different learning activities?

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using this CLAS?

4. Was there any part of this CLAS that you found difficult?
If yes, please specify what it was and why.

B. FOR THE PARENTS / GUARDIANS

Do you have any suggestions or recommendations on
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the learners?

Yes (Please indicate what this is/these are.)

None

Contact Number: __________________________________

NAME OF SCHOOL:

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