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Osource FAO Profile

Osource is a leading outsourcing and technology solutions provider based in India. It offers finance and accounting outsourcing, human resources outsourcing, IT services, and operations consulting to clients across various industries. Osource has over 700 employees spread across multiple delivery centers in India and focuses on providing customized solutions through standardized processes and a quality framework that is ISO 9001:2008 certified.

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113 views

Osource FAO Profile

Osource is a leading outsourcing and technology solutions provider based in India. It offers finance and accounting outsourcing, human resources outsourcing, IT services, and operations consulting to clients across various industries. Osource has over 700 employees spread across multiple delivery centers in India and focuses on providing customized solutions through standardized processes and a quality framework that is ISO 9001:2008 certified.

Uploaded by

satya123b8101
Copyright
© Attribution Non-Commercial (BY-NC)
Available Formats
Download as PDF, TXT or read online on Scribd
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Osource Finance & Accounts Outsourcing Profile

Osource (India) Private Limited An ISO 9001:2008 Certified Organization

July 2007

This document contains unpublished confidential and proprietary information of Osource (India) Private Limited. No disclosure or use of any portion of these materials may be made without the express written consent of Osource.

About Osource

Osource is one of the leading providers of outsourcing and technology solutions. Osource blends its deep process expertise and best practices with optimum technology deliver a comprehensive solution. Owing to strong focus on coupling business processes & technology platforms, Osource has been one of the first organizations to have offered platform-based outsourcing solutions. The services are offered and seamlessly delivered from multiple delivery centers to meet clients business objectives, process enhancement and cost optimization goals.

Osource provides customized solutions to an eclectic range of industry verticals namely, Banking & Financial Services, Media & Entertainment, Logistics, Hospitality & Health Care, Travel & Foreign Exchange, Legal, Print & Publication, Telecom & Networking, Pharmaceutical, Manufacturing, FMCG, Cosmetics, Mall & Retails companies, Online Retail, Petrochemical, Software & Business Process Outsourcing.

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Quality Framework Key Elements


Key Elements of Osources Quality Framework Formation of Steering Committee; Quarterly Review Meet Defined Change Management Process Monthly Review Meet Operations Team & Client Standardized Processes & Forms

Osource ISO 9001:2008 Certified

Creation of SOP/Process Templates Continuity Management

Maker & Checker/4 Eye Principle

Root Cause Analysis & Continuous Training

External Audit & Independent Review

Multi Location Presence - BCP & DR Setup

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Service Domains

FAO
HRO IT

End - to - End Accounting Ready Web Based Technology Solutions Offsite & Onsite Execution 550+ Employees

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Operations
Consulting

Hire-to-Retire Ready Web Based Technology Platform 300+ Employees Existing Product Framework Service Oriented Engagement Models Outright Purchase & SaaS Customizable Suit Requirements Bespoke Software Development/Integration 120+ Employees

Industry Specific Operations Automation Focus Rule Based Processing

Process Design & Mapping SSC Setup Process Audits & Advisory

Employee Spread
400 350 300 250 200 150 100 50 0 700

600

500

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400 300 650 200 200

500

100

150

200

350

60

100

50

50

50

60

Procure2Pay Solution Framework

Procurement Requisition Review and Approval Purchase Order Award and Processing Purchase Order Change Management Expediting and Logistics Coordination Receipt and Return Management Supplier Helpdesk Vendor Master Management Catalogue and Content Management Supplier Scorecard

Invoice Processing Receipt of Invoices Acknowledgement of Invoices Scanning & Indexing of Invoices 3 Level Verification Post Processing/ Pre Processing Client Approval Payment Processing Payment Disbursement

Vendor Management Vendor Master Updates Vendor Helpdesk Supplier Portal Account Reconciliation Expense Management Corporate Card Administration

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Order2Cash Solution Framework

Order Management
Order Entry and Scheduling

Invoicing

Collections

Order Change/Expedite/Cancellations

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Collection of Billing Information Order Validation Credit Review and Management Invoice Consolidation

Collections

Dispute Management

Deductions Processing

Order Booking

Credit Note Processing

On-hold Order Release

Invoice Presentment

Account Reconciliation

Revenue Assurance

Contract Management

Cash Flow Forecasting

Record2Report Solution Framework

Manual Journal Entries Automated Journal Entries Accruals/Reversa ls Bank Statement Processing Bank Account Reconciliations Payroll Posting & Reconciliation Inter-company Postings Accounts for Loans/ Investments

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Fixed Assets

General Accounting

Closing

Capital Project Setup Invoice Recording Expense Adjustments Capitalization Fixed Assets Retirals /Disposals Depreciation

Daily Interface Monitoring & Recon Month-end Sub Ledger Close Month-end Foreign Exchange Revaluation Month-end General Ledger Close Balance Sheet Accounts Reconciliation Inter-company Reconciliations Allocations Consolidation Population of Reporting Database Audit Support

FAO | HRO | IT | Operations | Consulting


Mumbai | Noida | Hyderabad | Bangalore | Kolkata

July 2007

This document contains unpublished confidential and proprietary information of Osource (India) Private Limited. No disclosure or use of any portion of these materials may be made without the express written consent of Osource.

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