Quick Start Guide

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No part of this publication may be reproduced or transmitted in any form or by any means
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MobileAsset  |  Quick Start Guide Installation & Setup

Step 1

Congratulations INSTALL THE SOFTWARE
1   Insert the installation disk into your computer. The CD should
Congratulations on your purchase of MobileAsset! This guide will take
you through the installation process and help you set up your software. automatically run the MobileAsset installer. If the installer does not run,
Most of the information available here is also available in the Getting you can manually start it by navigating to the CD on your computer and
Started section of the online help. selecting setup.exe.

INSTALL THE SOFTWARE..................2 The following question appears:

SET UP YOUR DATABASE................. 15

METHODS OF DATA ENTRY...................18
MOBILEASSET WEB MODULE SETUP........20
PRINT ASSET TAGS........................ 22
AUDIT YOUR ASSETS..................... 23
BEGIN USING THE APPLICATION........ 24
PROFESSIONAL EDITION INSTALL...... 24
CONNECTING A MOBILE DEVICE........ 28
ENTERPRISE EDITION INSTALL.......... 29
Beginning with MobileAsset v7, the mobile device sychronization method
UPGRADING ENTERPRISE................ 32 has changed to an “on demand” method. The new sync method allows
MANAGE MULTIPLE COMPANIES........ 33 you to sync automatically or manually over a wireless connection (or
when the mobile device is physically attached to the computer, if you do
CONNECTING A MOBILE DEVICE........ 35 not have wireless capability). This eliminates the needs to “process” data
from the mobile device.
MANUAL START PROCEDURES.......... 36
Click Yes on this screen if you are upgrading from a previous version
and all of your devices have been synced and you are ready to install
MobileAsset. Also click Yes on this screen if this is a new installation.

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MobileAsset  |  Quick Start Guide Installation & Setup

2   The installation wizard Welcome screen appears: 4  The User Registration screen appears.

Enter your User Name (this can be any name of your choice), your
Company Name and the Serial Number. The serial number can be found
on or in the DVD case containing your MobileAsset software (19-digit
number).

5   Next, a screen displays listing the Destination Folder for installation

of MobileAsset: (C:\Program Files\Wasp Technologies\MobileAsset).
Click Next on this screen to begin installing MobileAsset.

3   Next the License Agreement screen appears.

You can select a new destination by clicking the Browse button. Be aware
that the install location must be two levels deep. For example, the path
D:\Wasp Technologies\MobileAsset will work for the installation while
the path D:\MobileAsset will cause the install to fail. Accept the default
Review the license agreement, then select I accept the terms of the location (recommended) by clicking the Next button.
license agreement. You will not be able to continue installing the
application until you select this option.

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MobileAsset  |  Quick Start Guide Installation & Setup

If you are installing the Professional version, this Select Installation If you are installing the Enterprise version, this Select Installation Type
Type screen appears: screen will also display the choice to install Microsoft SQL Server 2008
R2 Express with WaspDBExpress Instance.

6   If you have already installed the database on another computer,

deselect the Database checkbox on this screen (you only need to install
the Client Tools to enable the software to talk to the database). Note: Do not select the Microsoft SQL Server option if you have the full
edition of SQL Server 2005/2008/2012 already installed and intend to
The Database Manager checkbox should be selected if: install the Wasp Database in that location.

• You are installing the Enterprise version and you will be The Web Module is a separate option that can be purchased with the
maintaining assets for multiple companies from this machine, or Professional and Enterprise editions. The Web Module checkbox should
be selected if you have purchased a Web Module license. Only select the
• You are installing the Professional or Enterprise version and you Web Module option if the machine on which you are installing has the
will be backing up, restoring or maintaining the database from this 32-bit version of IIS already installed on it.
machine.

For information regarding the Database Manager feature please, refer

to the section Using MobileAsset to Manage Assets for Multiple
Companies on page 34.

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MobileAsset  |  Quick Start Guide Installation & Setup

7   Web Module Installs Only. All others skip to Step 11.

If you have selected to install the Web Module you will see the following
screen:

Click OK on this message to continue.

10   The following screen appears:

Note: Web module installation information is being provided for legacy

purposes only. Features new to MobileAsset version 7 will not be
available in MobileAsset Web.

8  Enter the serial number for the web module, beginning with 0684 or
0685, then click Next.

A message will appear notifying you that MobileAsset Web will be

installed and available on your internal network (the network to which the If MobileAsset will be the only website on the server, click Yes. The Web
machine you are installing on is connected). You will need to contact your Module will install with the default settings using Port 8082. If there are
internet service provider if you need it available outside of your network. other websites on the server, click No. You will need to provide additional
information to avoid MobileAsset conflicting with your other websites.
The following screen appears when you click No:

Click OK on this message to continue.

9   A message will appear advising you NOT to install MobileAsset Web

on Windows XP, Windows Vista or Windows 7 OS. MobileAsset Web If you do not want the MobileAsset installer to configure the MobileAsset
is recommended for installation on Windows Server 2003/2008 and website for you, click No. All website files will be placed on the installion
beyond. computer in C:\Program Files (86x)\Wasp Technologies\MobileAsset. You
will need to access these files and configure the website.

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MobileAsset  |  Quick Start Guide Installation & Setup

If you want the MobileAsset installer to automatically configure the Method 2:

MobileAsset website to avoid conflicts with other websites on your
server, click Yes. You will be asked to provide the port number for the Select the Start (Windows icon) key on your keyboard, then enter CMD in
website. the search field. CMD.exe will appear in the Programs section. (In Win8,
select the CMD icon from the toolbar.)

Select cmd.exe from the Programs section of the Start menu. The CMD
screen appears.

11   If this is a Pro or Enterprise version, the Fully Qualified Domain On the CMD screen, enter IPCONFIG/all at the prompt. Configuration
Name screen appears. The Fully Qualified Domain Name (FQDN) is the information for your machine will appear on the screen as shown below:
complete name of your machine.

Enter the complete domain name of this machine. The FQDN field may
appear pre-populated with a machine name. You should verify that the
machine name is correct using one of the methods described below:
The FQDN is the Host Name followed by the Primary DNS Suffix. You
Method 1: may have to scroll up on the CMD screen to view these two fields.

Navigate to Start > Control Panel (classic view) > System. (in Win8 click 12   The installation confirmation screen appears. If you want to make
Control Panel > System.) The FQDN for this computer is listed as the Full changes to your destination folder at this point, click the Back button.
Computer Name. If you are ready to install MobileAsset, click the Install button.

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MobileAsset  |  Quick Start Guide Installation & Setup

A series of progress screens will appear. The installation process may d. A message appears asking if you want to backup the database
take a few minutes. now:

13   Database Installation

a. During the install, the screen shown to

the right will appear: This wizard takes
you through the process of installing
your new database. Click Next on this
screen to continue installing.

b. Next, a progress message appears

notifying you that the software is
testing the connection. Click Backup Database Now to accept the default backup location,
or click Backup to Different Location to select a custom directory
You do not need to do anything at this point. or name for your backup file. If you want to create the backup later,
click Skip Backup.
c. If you are installing the Professional or Enterprise version and
you are installing the DB Manager, a screen appears asking e. Click Finish on the Database Installer screen to continue.
you to create an access
code for the Database f. The Database Installer will run again to install the Sample
Manager. This access Company Database. You will be prompted to backup the database
code serves as your (screen shot above). The Sample Company database installation
password to open the will begin with the screen shown in step a, above.
Database Manager
after install. It is very g. Click Finish on the Database Installer screen to continue.
important that you make
a note of this password. 14   Next you will see a series of install screens for third party
applications, such as Crystal Reports and Adobe Air. You do not need to
Enter the Access Code of your choice, then click the OK button. do anything on these screens.

If you are upgrading from version 5 or 6, the Database Installer

will detect your existing database, upgrade it (leaving your
existing data intact) and create a backup both before and after
the upgrade.

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MobileAsset  |  Quick Start Guide Installation & Setup

15   If you are installing the Web Module, the following screen appears: 17   The WaspLabeler Choose Destination screen will appear.

Make a note of the MobileAsset Web Module URL.

16   AfterMobileAsset installs, the WaspLabeler installation screen will

appear. WaspLabeler installs to allow you to view and edit labels that are
included in your MobileAsset system and to create new labels.This screen
lists prerequisites that must be installed in order for WaspLabeler to work
correctly.

You can select a new destination by clicking the Browse button. Be aware
that the install location must be two levels deep. For example, the path
D:\Wasp Technologies\WaspLabeler will work for the installation while
the path D:\SWaspLabeler will cause the install to fail. Accept the default
location (recommended) by clicking the Next button.

A series of progress screens will appear as Labeler is installing.

After the entire installation process is complete, a screen will appear
asking if you want to reboot your computer. Select Yes, I want to restart
my computer now, remove any installation disks from their drives, then
click Finish. Your system will reboot.

MobileAsset and WaspLabeler icons will appear on your desktop.

Click Install on this screen.

Note: If you are upgrading the WaspLabeler program, select Repair, then Next.

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MobileAsset  |  Quick Start Guide Installation & Setup

Step 2 2   Create at least one additional user with Administration

privileges. By default, MobileAsset contains one Admin user
SET UP YOUR DATABASE profile. You will want to create at least one more so that if one becomes
disabled you can still access the system.
Now that your software is installed, you will want to take a few
Let MobileAsset Automatically Create User Profiles Using Windows
minutes to properly enter information into your database.
NT Authentication: If you are using Windows NT Authentication, you
can set up a group in MobileAsset that matches your group name in the
For detailed information on any of the procedures listed in this document,
Microsoft Active Directory. When users in this group access MobileAsset
please refer to MobileAsset’s online help system. You can access the
for the first time their User account will be automatically created and
online help by clicking Help > Contents from the toolbar or by selecting
added to the Manage Users screen in MobileAsset (PC application).
the Help button on any screen.
Example: You have a group in your Active Directory named My Users
Below is a brief outline of the steps required to set up your database. and you want everyone in My Users to have access to the MobileAsset
These steps should be done in order. The steps below discuss manually Web Module. Create a group with the name My Users in MobileAsset
entering information into your database; however, much of this data can using the MobileAsset PC application. Now when each member of the
be imported. Importing data is discussed in this document in the section Group My Users accesses MobileAsset, they will receive the usual
titled Methods of Data Entry (Importing vs. Manual Entry). Even if you Windows Network Login Screen. They should enter their normal
are planning on importing your information, we recommend that you network user name and password. MobileAsset will recognize the Active
review the steps below to help you understand how the different types of Directory group’s name as matching the MobileAsset group name and
data interrelate. automatically create a user account for that user. You can then view
those user accounts in MobileAsset (Security > Manage Users). Keep in
If you have installed the MobileAsset Web Module, you can complete most mind that if you change the password on the user’s MobileAsset user’s
of your database setup on the Web. You will need to enter your Groups/ account, they will receive the regular login screen and must enter the new
Users and Company Information on the PC application, then you can password, rather than their network password.
complete the database setup on the Web Module. For more information
on getting started using the MobileAsset Web Module, please refer to the 3   Enter your company information. From the Main menu, select the
section titled MobileAsset Web Setup on page 19. Administration icon, then click Company Information. All fields on the
company information screen are optional.
1   First, open the MobileAsset application by double-clicking
on the icon on your desktop. You can also access MobileAsset from the 4   Enter all sites for your company. From the Main menu,
Start menu by selecting Programs>Wasp Technologies>MobileAsset. select the New icon, then click Site.

The Login screen will appear. The first time you access the A site is a major classification for areas that contain assets within your
system, Admin will appear in the User Name field. You do not need to company. For instance, if you have two warehouses, you might set up
enter a password. Click the OK button to launch the software. MobileAsset to have two sites: Warehouse 1 and Warehouse 2.

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MobileAsset  |  Quick Start Guide Installation & Setup

You must enter at least one site and location before you can add assets you may have an asset type of IBM Laptop X6000 that defines the
to your system. manufacturer, size specs, etc. of this particular type of computer. Then
specific computers of the same type are assigned as assets to the IBM
5   Now you can enter the locations contained in each of your sites. Laptop X6000 asset type.
From the Main menu, select the New icon, then click Location. Assets
that you enter into your system must each be assigned to a site and a To create Asset Types, from the Main menu, select the New icon, then
location within that site. Using the example above, within Warehouse 1, click Asset Types.
you might have three locations: Main Storage Area, Manager’s Office and
Administrative Office. 10   This step is optional. You can create different categories to which
you can assign assets. This is another way to further define your assets.
6   This step is optional. You can create departments for your company. This You can add categories directly from the New Asset Type screen, if you
may help you with assigning the assets. For instance, within your locations, wish.
you may want to designate two departments. Continuing the example above,
within the Administrative Office, you could have two departments: Accounting Now you are ready to begin entering individual assets. From the Main
and Human Resources. This is a further classification to help you track your menu, click the New icon, then click Assets.
assets.

To set up departments, from the Main menu, select the New icon, then Methods of Data Entry (Importing vs. Manual Entry):
click Departments.
There are two ways you can add information to your database: through
7   This step is optional. You can enter all manufacturers for your assets. manual entry or by importing the data from an existing database.
From the Main menu, select the New icon, then click Manufacturers. Importing data can be much quicker if you wish to transfer a large amount
Manufacturers can later be assigned to Asset Types (see step 9). of information from an existing database to MobileAsset. Importing this
information also ensures you do not have typographical errors.
8   If you will be calculating depreciation on your assets, set up your
Depreciation Classes next. These are created to determine a specific You must import the data in a set order. Detailed instructions for importing
Depreciation Method (straight-line, double declining, etc.) for an Asset data can be found in the online help. The outline below details the order
type (see step 9). The Asset Types are then assigned to specific assets in which data must be imported into the system. For a more detailed
and the depreciation class tied to the asset type is used to calculate explanation and outline, please refer to the Import Strategies topic in the
depreciation. online help. MobileAsset will only accept the data in this specific order
because each piece of information builds on the next to create a complete
profile for your assets. For instance, each asset must be assigned to a
To create Depreciation Classes, from the Main menu, click the New icon,
specific location, therefore, you must import your locations first so that
then select Depreciation Classes.
MobileAsset will have this information prior to importing your assets.
9   Now you need to create your asset types. Asset types are required Again, we strongly recommend that you review the information regarding
importing data in the online help before you being the import process.
because each asset in your inventory is assigned to an asset type.
The asset type is a category or classification for assets. For instance,
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MobileAsset  |  Quick Start Guide Installation & Setup

Import Order: MobileAsset Web Module Setup

A. Vendors (optional) This information is being provided for legacy purposes only. New features
available in MobileAsset version 7 will not be available in MobileAsset
B. Manufacturers (optional)
Web.The MobileAsset Web Module combines the asset tracking tools
C. Depreciation Classes found in the PC version with the accessibility and convenience of a web-
(optional – import if you will be calculating depreciation.) based application. The web module utilizes the same database your PC
version does, so if you make changes to your assets on the PC, your
D. Asset Types (required) users will see those changes in the Web Module, and vice-versa. While
the Web Module is ready to use right after installation, there are a few
E. Departments (optional – if you will be importing employees and things to keep in mind as you get started.
wish to assign them to specific departments, you must import
the departments prior to importing the employees. If you wish Accessing the Web Module – After installation you should be able to
to assign Assets to specific departments, but not employees, access the web module by typing http://<webservername>:8082/. If
you can import departments anytime before importing assets.)
you do not have Microsoft Silverlight installed, you may see a screen
F. Site (required) prompting you to install it.

G. Locations (required) Follow the onscreen prompts to install Microsoft Silverlight. You will
need to close and reopen your browser. Silverlight will need to be
H. Assets (required) installed on each client machine that will be accessing the MobileAsset
Web Module. You will need Local Admin rights to each machine in order
I. Employees (optional – import if you will be checking out/in to install Silverlight. Your IT department may be able to perform this
assets to employees) installation for you through update services.
J. Customers (optional - import if you will be checking out/in
assets to customers) Setting Your Internet Options for Maximum Performance - After you
open MobileAsset in your web browser, you should take a few minutes to
If you plan on importing information, you should also keep in mind that some make sure your Internet options are set to allow maximum performance.
types of supplemental information cannot be imported. For instance, if you It is a good idea to perform the following steps prior to using the web
wish to assign Asset Types to specific Categories, you will need to manually module. Note: These setting instructions are for Internet Explorer.
create these from the New Asset Type screen. • Add MobileAsset to your list of “Safe Sites” – To do this, in
your browser go to Tools > Internet Options > Security > Local
Imported data must be in .csv format. For further information, including Intranet > Sites. Add the web address of your MobileAsset Web
examples of properly formatted .csv files, please refer to the Import Module.
Strategies topic in the online help.
• Check the User Authentication settings on your browser – If
your company will be using Windows NT Authentication (see the
Security section, below) to log users onto the web module, you

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MobileAsset  |  Quick Start Guide Installation & Setup

can prevent them from seeing the Windows Network Login screen 1. Manually Enter Users: Create groups and users using the MobileAsset
each time they login. Go to Tools > Internet Options > Security > PC application.
Location Intranet > Custom levels. The Security Settings screen
appears. On the Security Settings screen scroll to the bottom. 2. Let MobileAsset Automatically Create User Profiles Using Windows
In the User Authentication section, make sure Automatic Logon NT Authentication: If you are using Windows NT Authentication, you
with Current User Name and Password is selected. When this can set up a group in MobileAsset that matches your group name in the
option is selected, and your groups/users in the MobileAsset PC Microsoft Active Directory. When users in this group access MobileAsset
application match those in your Microsoft Active Directory, users for the first time their User account will be automatically created and
are automatically logged into the MobileAsset Web Module without added to the Manage Users screen in MobileAsset (PC application).
having to enter their network login/password. Note: The settings
below are from Internet Explorer. Example: You have a group in your Active Directory named My Users
and you want everyone in My Users to have access to the MobileAsset
• Check your Active X settings – The Active X components are
Web Module. Create a group with the name My Users in MobileAsset
used for printing reports from MobileAsset. Make sure all Active X
using the MobileAsset PC application. Now when each member of the
components are set to Enable or Prompt. These are found under
Group My Users accesses MobileAsset, they will receive the usual
Tools > Internet Options > Security > Local Intranet > Custom
Windows Network Login Screen. They should enter their normal
levels.
network user name and password. MobileAsset will recognize the Active
• Make sure popups are set to open in a new window or tab – On Directory group’s name as matching the MobileAsset group name and
the Internet Options screen – General tab, click on Tabs-Settings. automatically create a user account for that user. You can then view
On the Tabbed Browsing Settings screen make sure the options those user accounts in MobileAsset (Security > Manage Users). Keep in
Always open popups in a new window or tab is selected. mind that if you change the password on the user’s MobileAsset user’s
• Set your Popup Blocker to Always Allow Popups From This account, they will receive the regular login screen and must enter the new
Site – If you have the popup blocker turned on, the first time you password, rather than their network password.
use the web module you may see a message that a popup window
has been blocked. Select Always Allow Popups From This Site to Getting Additional Help – If you need assistance setting up the
prevent this from happening. MobileAsset Web Module, you can refer to the Troubleshooting section
in the online help, or you can check the Troubleshooting the MobileAsset
For more detailed instructions, with screen shots, on completing the steps Web Module page at the support site. The online troubleshooting page
above, or if you have problems printing from MobileAsset, please see the is an update repository of tips for getting the most out of your web
Troubleshooting section found in the MobileAsset Online Help. To access application.
the online help, open the web module and click Help from any screen.
Step 4
Security – Groups and users are set up in the MobileAsset PC application.
If you need to make corrections/additions to your users or groups, you will
need to do so on the PC. There are two ways you can set up users in the
PRINT ASSET TAGS
Asset tags should be printed and attached to each asset in your database.
MobileAsset PC application to have access to the MobileAsset Web Module: When you created your assets, remember that you entered a number or
code for each asset in the Asset Tag field of the New Asset screen (if
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MobileAsset  |  Quick Start Guide Installation & Setup

you manually entered your assets) or in the Asset Tag column (if you Step 5
imported the data). Now an actual tag should be printed that contains the
Asset Tag number or code and (usually) a barcode for quick identification
and tracking. These tags should be affixed to each asset. BEGIN MANAGING YOUR ASSETS
You have now successfully set up MobileAsset. You can now use
MobileAsset came bundled with the WaspLabeler application making the
MobileAsset’s powerful tools, including detailed reports, check-in/out
creation of these asset tags simple. WaspLabeler was installed when you
features and list views to quickly keep track of and manage your assets.
installed MobileAsset. To print tags, first select the assets from the Asset
List for which you want to print tags, then click the Print Tags icon on
the Asset List toolbar. You can select multiple assets using the SHIFT or ALT FOR PROFESSIONAL EDITION
INSTALLATION
keys.

Step 4
MobileAsset Pro Edition takes advantage of your existing TCP/IP network

AUDIT YOUR ASSETS to allow up to five MobileAsset client workstations access to a single

database located at the MobileAsset server. The client software may
optionally be installed on the same machine where the MobileAsset
Note: Test your mobile device to make sure data travels back and forth server database is installed.
correctly before starting to do actual work on the device.
Installation
Now that your database is set up and you have attached asset tags to
all assets, you should audit your assets. This ensures you have not MobileAsset Pro ships with one server license and five client licenses.
missed an asset, mis-labeled an asset, or assigned an asset to the wrong MobileAsset Pro Edition may be installed in your choice of these two
location. The quickest way to do this is to use your mobile device. You configurations.
will need to set up your mobile device prior to performing this step.
Please refer to the Working With Mobile Devices section of your online Refer to the diagrams and hardware requirements below to decide how
help system for assistance setting up, using and syncing your mobile you will deploy the licenses in your environment.
devices.
Minimum Server Configuration Recommended Server Configuration
Synchronize the data you have collected on your mobile device back to the 750 MHz or faster processor 2.0+ GHz
PC. If you have chosen not to install a mobile device, you will need to do
2 GB of RAM 16 GB of RAM
this audit manually, by physically checking each asset tag attached to an
asset and comparing against the database. 60 GB of disk space 100 GB of disk space
DVD drive (for installation only)
32-bit or 64 bit version of: Windows 8, Windows 7 Professional,
Windows Server 2003, 2008, or 2012 (recommended)

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MobileAsset  |  Quick Start Guide Installation & Setup

Minimum Client Configuration Recommended Client Configuration

750 MHz or faster processor 2.0+ GHz
1 GB of RAM 4 GB of RAM
10 GB of disk space 60 GB of disk space
DVD drive (for installation only)
1024 x 768 pixel display, 256 colors minimum
32-bit or 64 bit version of: Windows 8, Windows 7 Professional, For the client-only machine, refer to the Client Only section below.
Windows Server 2003, 2008, or 2012 (recommended) 2   Server with Client and 4 Clients
NOTE: When selecting the MobileAsset database server configuration shown
• MobileAsset server installation on Microsoft ® Windows ® 2000,
below, leave the check in the Client Tools option and the Database
98SE, NT or ME machines are not supported.
option. The database server and one client will be installed on this
machine.
• MobileAsset clients will not work without connecting to a running
MobileAsset server.

• The database server will run automatically every time the computer
is rebooted.

1   Server and 5 Clients

When selecting the MobileAsset database server configuration shown

below, uncheck the Client Tools option on the Select Installation Type
screen, and only the database server will be installed on this machine.

Remember that there are only five client licenses, so you might want to
deselect the Client Tools component if you would rather deploy all of your
client licenses on machines other than this database server machine. If you
deselect Database here, you will not be installing the server.

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MobileAsset  |  Quick Start Guide Installation & Setup

3 Functions you perform at any MobileAsset PC client machine will impact

  Client Only
other users at one of three possible levels, as illustrated in the following
table:
The Client Tools component of MobileAsset Pro Edition can be installed
once a MobileAsset server has been installed and is running.
Affects Any
Deselect the Database (Server) component when the Select Installation Affects Affects Only
Function Performed User Who
All Users, a Specific
Type screen is presented, and click the Next button to install only the on a Client Logs On to
Everywhere User
Client Tools component at machines other than the database server this Client
machine.
Change Company Information X
Restore the database X
Add or change Security Privileges X
Import Data X
Edit Field Names X
Note: For information regarding the Database Manager option, please Set Default Working Site X
refer to the section Using MobileAsset to Manage Assets for Multiple Change any Option X
Companies on page 32.
All Asset Management functions X
Change Labeler Labels X
The Computer Name screen is displayed once the database server install
is complete. Change Report Filters X
Mobile Device Database Filter Criteria X
Important:
Record your Computer Name before clicking the OK button. This name
must be known when you perform your Client Tools installation. CONNECTING A MOBILE DEVICE
One or more compatible mobile devices may be connected anywhere the
USING THE MOBILEASSET CLIENTS MobileAsset Client Tools are installed. You will have unlimited licenses to
connect Wasp Devices. Additional licenses for use with non-Wasp devices,
such as iphones/ipads or Android phone/tablets, are available for purchase.
The client licenses are “Fixed”. After you install a client license and
Use the Quick Start Guide with the device to set up the hardware and refer
run that client, it will connect to the server and register itself with the
to the Working with Mobile Devices section in the MobileAsset online help.
server. Information about that computer will be stored on the server. Any
To access the online help, from the MobileAsset software on your PC,
authorized user can connect from that computer using that one license.
select Help > Contents or click Help from any MobileAsset screen.
If five clients have been installed and registered with the server and a
sixth client is installed, when that sixth client runs it will fail to connect
because all licenses have been used. Even if none of the other clients are
running the application, the sixth machine will be denied a license.
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MobileAsset  |  Quick Start Guide Installation & Setup

FOR ENTERPRISE EDITION Minimum Client Configuration Recommended Client Configuration

INSTALLATION 750 MHz or faster processor

1 GB of RAM
2.0+ GHz
4 GB of RAM
MobileAsset Enterprise Edition takes advantage of your existing TCP/ 10 GB of disk space 60 GB of disk space
IP network and your current installation of MS SQL Server to allow DVD drive (for installation only)
an unlimited number of client workstations to access the MobileAsset 1024 x 768 pixel display, 256 colors minimum
database. The client software may optionally be installed on the same 32-bit or 64 bit version of: Windows 8, Windows 7 Professional,
machine where the database is installed. Windows Server 2003, 2008, or 2012 (recommended)

INSTALLATION NOTE:
• MobileAsset server installation on Microsoft ® Windows ® 2000,
MobileAsset Enterprise ships with one server license and the ability to 98SE, NT or ME machines are not supported.
connect an unlimited number of clients connections: • MobileAsset clients will not work without connecting to a running
MobileAsset server.
• The database server will run automatically every time the computer
is rebooted.
Server Installation Procedures:

NOTE: Please ensure that the Database Administrator performs the

following procedures.

Refer to the diagram above and the hardware requirements below to 1   Place the CD into the CD ROM drive on your server. Run the installer
decide how you will deploy MobileAsset Enterprise in your environment. as usual. MobileAsset supports Microsoft SQL Server 2005/2008/2012
Full Version. If the server does not have SQL installed, you can select
Minimum Server Configuration Recommended Server Configuration to install the MS SQL Server that comes with MobileAsset (SQL Server
750 MHz or faster processor 2.0+ GHz 2008 R2 Express) on the Installation Type screen along with the
2 GB of RAM 16 GB of RAM database. This configuration is available for 5 clients only. If you already
have it installed, select Database Only on the Installation Type screen.
60 GB of disk space 100 GB of disk space
DVD drive (for installation only)
32-bit or 64 bit version of: Windows 8, Windows 7 Professional,
Windows Server 2003, 2008, or 2012 (recommended)

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MobileAsset  |  Quick Start Guide Installation & Setup

2   Note: For information regarding the Database Manager feature, please

refer to the section Using MobileAsset to Manage Assets for Multiple
Companies on page 34.

If the database has been previously installed, the installer will upgrade
the database to the latest layout.

Now the server database installation is complete. If you have Microsoft

SQL Enterprise Manager, you will see that WaspTrackAsset (for
MobileAsset) has been installed under the Server and the Instance (if
applicable) that you specified.

Upgrading from MobileAsset

If you have more than one database instance installed, they will be listed
under the server.

NOTE: The Integrated Security check box is used to specify that the Enterprise Version 5 or 6 to
SQL Server Wire Protocol driver request a secure (or trusted) connection
to SQL Server. SQL Server uses integrated login security to establish
Version 7
connections using this data source, regardless of the current login 1   The MobileAsset Installer should be run on each client machine to
security mode at the server. Any login ID or password supplied is upgrade the software.
ignored. The SQL Server system administrator must have associated your
2   On the database server machine that houses your database, you
Windows network ID with a SQL Server login ID.
should run the installer as usual. On the Select Installation Type screen,
When the Integrated Security check box is not checked you must specify select Database only.
that SQL Server use standard login security to establish connections
using this data source. You must specify a Login ID and Password for all If the machine that houses your database also contains a client program,
connection requests. you will need to perform Step 1 and Step 2 on that machine.

Make sure that you select the correct database instance in the Note on Running Scripts Manually: If you run the scripts manually to
server list to install MobileAsset database. install the database and you need multiple company access, the access
code for the Database Manager will not be set the first time you run the
3   Click OK. Database Manager. To correct this, you must run the Database Manager
at least once to create the access code rather than leaving it blank. You
4   The same Wasp Database Installer windows will appear that display in
will be presented with the same Create Access Code screen that would
step 10 of the Install the Software section of this document (page 9). have appeared during a normal install:

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MobileAsset  |  Quick Start Guide Installation & Setup

The initial installation of MobileAsset creates one company for you to

use. To add more companies, you will need to use the Database Manager.
The Database Manager is a program that can be installed during the
MobileAsset installation. If you did not install it when you installed
MobileAsset, you will need to run the MobileAsset installer again and
select Database Manager on the Select Installation Type screen (Step
7 in the Install the Software section of this document). Leave the other
check boxes on this screen checked as they were for the initial install.
During the installation, you will be prompted to create an access code.
Make a note of the code you create, as you will need this to access the
Leaving the access code blank may lower your database security level Database Manager later. The Database Manager can be installed on any
and put your information in greater danger of being compromised. machine, even if it has no other pieces of MobileAsset installed on it. It
does not consume a license if it is installed on a machine that does not

Using MobileAsset to have the client on it.

Manage Assets for Multiple To run the Database Manager, click Start > All Programs > Wasp >
MobileAsset > Database Manager. Again, you will need to know the
Companies access code you created during the installation to run the Database
Manager. Use the Online Help built into the Database Manager to learn
The Enterprise version of MobileAsset allows you to create databases for how to add and manage database (click the Help button or press F1 on
multiple companies. This means that if you have two separate entities your keyboard when the Database Manager is running).
for which you want to maintain assets, you can install one instance
of MobileAsset, then create two databases - one for each company. After multiple company databases are created using the Database
Remember that a database is the repository for all information about Manager, you can use the same MobileAsset icon that was created
your company. Everything from your company’s name and address, to during installation, or the MobileAsset Web Module, to access any of
employee and asset information is stored in the database. If you need to the companies. Double click on the icon and enter your login name and
track asset information for two separate companies, you wouldn’t want password. If the entered login and password match a login and password
to group that information into one database, as it would be impossible to set up in more than one company database, a screen will appear allowing
know to which company the asset belongs. Creating a database for each you to select which company you want to access.
company allows you to enter sites, locations, customers, employees,
assets, etc. that are specific to one company. In addition, each company
has its own security, so you can control who has access to a specific
company.

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MobileAsset  |  Quick Start Guide Installation & Setup

CONNECTING A MOBILE DEVICE MANUAL START PROCEDURES

1   Place the CD into the CD ROM drive on your computer.
One or more compatible mobile devices may be connected anywhere
the MobileAsset Client os installed. You will have unlimited licenses to
2   In Windows 7, right click on the Start icon and click the Open
connect Wasp Devices. If you purchased the Professional or Enteprise
Editions, additional licenses for use with non-Wasp devices, such as Windows Explorer option. In Windows 8, click on the folder icon on the
iphones/ipads or Android phone/tables, are available for purchase. toolbar.

3   Click on the disk drive location containing your Installation CD to

In the Professional and Enterprise Editions, you will be able to perform
transactions on the mobile device and wirelessly transmit them back to expose the CD contents.
the PC in near real time using Wasp’s new SyncAnywhere feature. The
4   Locate the setup.exe program and double click on it. The installation
Standard Edition requires you to physically connect the device to the PC
to transmit data back and forth. process will begin.

Use the Quick Start Guide with the device to set up the hardware and refer
to the Working with Mobile Devices section in the MobileAsset online help
for information on downloading and installing MobileAsset on your device.
To access the online help, from the MobileAsset software on your PC,
select Help > Contents or click Help from any MobileAsset screen.

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