Network Digital Video Recorder

H.264
User manual

Please read instructions thoroughly before operation and retail it for future reference.
Important Information

Notes:
! Do not place heavy on this device !
! Do not let any solid or liquid fall or infiltrate into the device !
! Clean the circuit board, connectors, fans and case with brush regularly but remember to turn off the power and pull the plug before cleaning .
! Do not disassemble, maintain the device, or replace parts by yourself.
! Avoid strong collision. Do not drop the device.

Operational Environment
! Place and use the product at a temperature of 0℃ ~ 40℃ . Avoid direct sunlight and be away from heat sources.
! Do not install the device in the damp environment;
! Do not expose the device in smoky and dusty environment.
! Keep the device be installed horizontally and in a stable place. Take care to prevent it from falling.

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Directory

1 Production Introduction
1.1 Product overview ................................................................................................................................................................................................................. 1
2 Open-package check and cable connections
2.1 Open-package check.......................................................................................................................................................................................................... 1
2.2 Remote control..................................................................................................................................................................................................................... 1
3 Basic operation
3.1 Turn on.................................................................................................................................................................................................................................. 2
3.2 System login........................................................................................................................................................................................................................ 2
3.3 Preview................................................................................................................................................................................................................................. 2
3.4 Desktop shortcut menu........................................................................................................................................................................................................ 2
3.4.1 Circulation.................................................................................................................................................................................................................... 2
3.4.2 Color setting................................................................................................................................................................................................................. 3
3.4.3 E- zoom....................................................................................................................................................................................................................... 3
3.4.4 Audio............................................................................................................................................................................................................................ 3
3.4.5 PTZ control...................................................................................................... ........................................................................................................... 3
3.4.6 Playback...................................................................................................................................................................................................................... 3
4 Main menu
4.1 Main menu navigation.......................................................................................................................................................................................................... 4
4.2 Configuration management................................................................................................................................................................................................. 5
4.2.1 Basic configuration...................................................................................................................................................................................................... 5
4.2.2 Live configuration........................................................................................................................................................................................................ 6
4.2.3 Video configuration..................................................................................................................................................................................................... 7
4.2.4 Video program........................................................................................................................................................................................................... 8
4.2.5 Alarm............................................................................................................................................................................................................................ 8
4.2.6 Network........................................................................................................................................................................................................................11
4.2.7 User management................................................................................................................................................................................................. .....13
4.2.8 P.T.Z ......................................................................................................................................................................................................................... 14
4.2.9 Advanced configuration........................................................................................................................................................................................... 15
4.3 Data retrieval..................................................................................................................................................................................................................... 16
Directory

4.3.1Time search............................................................................................................................................................................................................... 16
4.3.2 Event search.............................................................................................................................................................................................................. 16
4.3.3 File management ..................................................................................................................................................................................................... 16
4.3.4 Image........................................................................................................................................................................................................................ 17
4.4 Back up.............................................................................................................................................................................................................................. 17
4.5 View Infor........................................................................................................................................................................................................................... 18
4.5.1 System Info....................................................................................................................................................................................................... ...... 18
4.5.2 Event Info.................................................................................................................................................................................................................. 18
4.5.3 System log................................................................................................................................................................................................................ 18
4.5.4 Network state........................................................................................................................................................................................................... 19
4.5.5 Online users............................................................................................................................................................................................................. 19
4.6 Disk management............................................................................................................................................................................................................ 19
4.7 upgrade maintenance............................................................................................. ......................................................................................................... 19
4.8 Logout.............................................................................................................................................................................................................................. 19
4.9 System shutdown.................................................................................................... ......................................................................................................... 19
5 Remote monitoring
5.1 Access............................................................................................................................................................................................................................... 20
5.1.1 LAN.......................................................................................................................................................................................................................... 20
5.1.2WAN.......................................................................................................................................................................................................................... 21
5.2 Remote field preview........................................................................................................................................................................................................ 22
Appendix 1. FAQ..................................................................................................................................................................................................................... 22
Appendix 2. Hard disk capability calculation.................................................................................................................................................................... 25
Production Introduction Open-package check and cable connections

1 Production Introduction 2 Open-package check and cable connections

1.1 Product overview 2.1 Open-package check
The series DVR is designed specially for security and defence field which When you receive the product, please confirm whether it is consistent with
is an outstanding digital surveillance product. It introduces embedded the product model you ordered and check carefully whether there is any
LINUX operating system which is more stable. It introduces standard obvious damage of the product. After opening the casing, check whether
H.264 mp video compressed format and unique temporal and spatial the connection between the internal data wire, power wire, fan power wire
filtering algorithm which insures the high quality image and low bit rate and so on and the main board are firm .Please protect the labels affixed
synchronous audio and video surveillance. It introduces TCP/IP network to the floor or rear panel , which is very important to our after-sales service
technology which achieves the strong network data transmission work. When you contact our company for after-sales service, we need
capability and remote control capability. you to provide the model and serial No. on the label.
The series DVR can be used individually or online applied as a part
2.2 Remote controller operation
of a safety surveillance network. With the professional network video
surveillance software it achieves the strong network communication ability The operating steps to control multiple DVRs by remote control:
and telecommunication ability. The default device number of the DVR is zero, you can operate directly
The series DVR can be applied in the bank, telecom, electric power without resetting when using the remote controller to control a single
system, judicial system, transportation, intelligent housing, factory, DVR.. But if you use one remote control to operate multiple DVRs, please
storehouse, water conservancy and so on. refer to the following steps.
Step one: Enter DVR to see the device number: [System configuration]-
[Basic configuration]-[Device Number]. The device number of different
DVR can be set the same. For easy operation, we suggest to set the
device number not too large.
Step two: Activate the remote control: Aim the remote control to the DVR
you will control, press the “ADD” button, then input the device number
[between 1-65535], and then press “ENTER” to confirm.
Step three: Cancel the remote control : You can lock the DVR when you
press any button with “ADD” button, or do no action on the buttons, it will
be locked after 30 seconds.

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Basic Operation

Manual recording or
3. Basic Operation (Green)
Trigger recording
(Red) Alarm recording
Motion detection
3.1 Turn on (Yellow) (Blue) Timing recording
recording
Plug the power supply, the power indicator light will shine and the video Network disconnection
recorder turns on, you will hear a beep at this time. After startup, the
default setting of the system is multiple-screen output mode and video Table 3.1 Preview page icon
recording starting up automatically.
3.4 Desktop shortcut menu
3.2 System login
In preview mode you can right click mouse to get a desktop shortcut
When the DVR boots up, the user must login and the system provides the menu and right click mouse again to ESC the desktop shortcut menu.
corresponding functions with the user purview.

Picture 3.2 Shortcut Menu

3.3 Preview 3.4.1 Start Scan
After entering the preview status , double-click the left mouse button to Start Scan means the system will show each live picture in order
choose the switch between the windows. automatically according to the order of the video devices in the channel
The system date, time and channel name are shown in each viewing grouping.
window. The surveillance video and the alarm status are shown in each Only when the user select the channel grouping under the display
window. mode[main menu]>[configuration management]>[live], and it can not
show all channels completely under the current preview, this button is
available.

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Basic Operation

3.4.2 Colour
Set image parameters for all channels. The image parameters include:
brightness, contrast, saturation and hue.

3.4.3 E -Zoom
E-Zoom for big picture of single channel
3.4.4 Audio (Some models have this function)
Set startup, turn-off and silent mode of audio for the channel, and adjust
the volume ..After select (automatic), it will start up audio of the big picture
channel automatically.
3.4.5 PTZ
Control the RS485 device of all channels. It can set address, Baud rate,
Protocol, Preset, trail patrol , track and so on of the RS485 device under
[Main menu]>[Configuration Management]>[PTZ].

(1) (2) (3) (4)

(1) Playback control
(2) Channel audio switch (Some models have this function)
(3) Function Hidden key (4) Operate playback
Adjust direction Wiper control.
of the PTZ. Playback control details as follow:
Control the external Function hidden bar,
infrared devices. right-click to cancel Button Function Button Function
hidden. Play/Pause Next frame

Fast motion play Previous frame

3.4.6 Playback
Play previous file Playback
Play the video files in the hard disk. You can also search the video
according to time and event under [main menu] →[data retrieval] to enter Single-screen display Play next file
the playback interface.
Multi-screen display

Table 3.2 Playback control key

Note: The function of playing according to frame is available under the
status of pause.
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Main Menu

4 Main Menu
4.1 Main menu navigation
Main menu Submenu Function
Set the system time, date format, time format, language, the device number, video format,
After log-off , exit system and log in
standby time, daylight saving time
Live configuration Set the channel name, output mode, block area of each channel, etc
Start up video recording , set up the video stream, superposition of channel characters,
Recording configuration
video circulation, snapshot, etc
Recording Plan Set timer recording, motion alarm recording, period of sensor alarm recording
Configuration
Set sensor alarm of each channel, motion detection, video loss, other alarms, alarm output,
management Alarm configuration
etc
Set basic network parameters, and set network sub-stream, email, WIFI and Dynamic
Network configuration
Domain Name Service
User management Modify users, change passwords, add users and delete users
PTZ Set the PTZ address, baud rate, protocol, preset, cruise , track, etc.
Advanced configuration Restore the factory settings, import and export the device parameters
Time search Search specified period of time recording , playback the video of this period
Event search Search motion detection, sensor alarm and all videos, play back the video of this period
Data retrieval
File management Search motion detection, sensor alarm and all videos, play back the video of this period
Image Delete and lock the video files of specified time period
System Info Delete, lock and save the image of specified time period
Event Info Display the device name, serial number, version, release date
View information System log Inquiry and export of motion detection, video loss, sensor alarm and other events
Network status Search equipment operation log according to time, it can also be exported
Online users Display information of network settings and dynamic DNS settings
Hard disk management Display the current network users visiting the device
Upgrade maintenance Show hard disk’s total space, free space, read and write status and to format. the hard disk
User log-off Upgraded with an external device ( eg: USB)
System shutdown After log-off , exit system and log in

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Main Menu

4.2 Configuration Management [Video Output] User can select VGA 800x600, 1024x768, 1280x800,
1280x1024, 1440x900, HDMI etc. output mode
Set every function parameters for the device, including: basic [Logout After (Minutes)] When there is no action exceeding the set time,
configuration, live configuration, recording configuration, recording the system will automatically log out
plan, alarm configuration, network configuration, user management, [Startup Wizard ] Whether to display wizard or not when turn on the
PTZ configuration, advanced configuration machine

4.2.1 Basic Configuration 2.Date & Time

Basic configuration includes three sub menus: system, date and time, In this interface, set the date format, time format, time zone; you can also
daylight saving time adjust the system time manually
Note: the default time zone of the system is GMT
You can select [Time Synchronization] to correct time. Network time
server can be set
3.DST
Set the start and end time of daylight saving time by week or date. As
Figure 4.11.

Figure 4.10 Basic settings

1.The system
[Device Name] Client or system name displayed by IVSS
[Device ID] used when a remote control controls multiple DVR
[Video Format] Support PAL and NTSC format
[Password Check] Choosing this item means user must enter user name
and password in the system settings, and have corresponding purview Daylight saving time setting Figure 4.11
before corresponding operations
[Show System Time] Choose whether to display time in the field or not
[Max Online Users] Set the number of network users visiting the device

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Main Menu

4.2.2 Live Configuration 2. Main Monitor

Live configuration includes three submenu: Live,Main Monitor,Video Blind. [interval] The time interval between one channel picture and the next one
channel
1.Live

[Camera Name] Click channel Name, the system will pop up a soft 3. Video Blind
keyboard, users can change the channel name if necessary. Clicking the Users can cover up some areas of the live picture, but no more than four
“shift “ key to switch input methods
[Setting] After entering the live picture , press and hold the left mouse
[Colour] Users can adjust the brightness, hue, saturation, and contrast of button, drag the mouse to set the blocked area , then click [apply]to save
the corresponding channel the settings; Double-click on the area you want to delete, later changed
into a black area, right-click, Exit. then click [apply]can delete the blocked
area

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Main Menu

4.2.3 Recording Configuration. [Resolution] 4 channel device supports 4-CH D1 or 960H; 8 channel
Record configuration includes six submenus: Enable,Record device supports 8-CH D1 or 960H; 16 channel device supports 16-CH D1
Bitrate,Stamp,Recycle Record,Snap or 960H.
1. Enable [FPS] Range of choice : 1-30[NTSC] 1-25 (PAL)
[Encode] Support VBR and CBR
[Quality] The higher the quality is, the clearer the video images are
Optional quality levels: Lowest, Lower, Low, Medium, Higher, Highest
[Max Bitrate] Range of Choice : 256kbps~2048kbps
3. Stamp

2. Record Bitrate

[Camera Name] Choose whether to display the channel name or not

[Time Stamp] Choose whether to display time on this channel or not
[Position] After clicking this button, Users can use mouse to drag the
channel name and time stamp to any position on the live image
4. Circulation Recording
After select this item , When the hard disk is full, it will automatically cover
the earliest files and continue recording ; Otherwise, it will automatically
stop recording and prompt "The remaining space is insufficientl" on the
screen
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Main Menu

5. Snap 3. Sensor Alarm Recording (Some models have this function)

In this interface, the user can set the resolution, image quality level, time The setting method is the same to the timing recording setting, please
interval of snapshot and the number of snapshot for one time refer to the timing recording settings
Note: The default schedule for sensor alarm is all selected
4.2.4 Schedule
4.2.5 Alarm Configuration
Schedule includes three submenus: timing recording, motion alarm
recording, and sensor alarm recording Alarm configuration includes five submenus: Sensor alarm, motion
detection, video loss, other alarm and alarm output
1. Timing Recording
[Copy] Apply the schedule of a channel to the other or all channels 1. Sensor (Some models have this function)
Select the channel: Double click the left mouse button, edit the week plan, 1-1 Basic
as shown in the picture.

[Enable] To open sensor alarm function of the corresponding channels

[Add] To add a recording schedule of some day [Type] To choose alarm type: Normally open and normally closed
[Name] Set the alarm name.
[Delete] To delete the selected schedule
[Copy] Copy the schedule of a specified date to another date.
2. Motion Alarm Recording
The setting method is the same to the timing recording setting, please
refer to the timing recording settings
Note: The default Schedule for Motion alarm is all selected

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Main Menu

1-2 Alarm Handling [Show Full Screen] When an alarm is triggered, big screen alarm will be
popped up
[To Alarm Out] Select this item, it will trigger an alarm on the specified
alarm output
[Email] When an alarm is triggered, the system will send the relevant
information to the user-specified mailbox, such as alarm event, snapshot,
device name, device number, etc.
[Snap] When an alarm is triggered, the system will automatically capture
the images of the selected channel and store them to the hard disk.
[To PTZ] To set the action type and serial number of the linkage
1-3, Schedule

[Holding Time] To select alarm delay time for the channel , optional time:
5 s, 10 s, 20 s, 30 s, 60 s 120 s, always
[Trigger] After clicking you can set alarm Configuration, trigger
recording, PTZ linkage, etc

The method of setting the schedule of sensor alarm is the same to timing
recording. For the detailed setting steps , pls refer to 4.2.4 [Recording
Schedule] [Timing Recording]
Note: The default schedule for sensor alarm is all selected

[Buzzer] After selecting the alarm, when an alarm is triggered , the buzzer
will alarm (Some models do not have this option)
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Main Menu

2. Motion Detection [Holding Time] To select alarm delay time of the channel .Optional time:
Motion detection includes two submenus: motion detection and schedule 5/10/20/30/60/120s always
2-1, Motion Detection [Trigger] The setting method is the same to that of sensor alarm, pls refer
By analyzing the video image, when the system detects a mobile signal to 4.2.5
which reaches a preset sensitivity, motion detection alarm and the linkage [Alarm Configuration], [Sensor Alarm Processing]
function are initiated [Area] In this interface, the user can drag the scrollbar to adjust the
sensitivity value (1-8). The default value is 6, the smaller the value is, the
higher the sensitivity is. Since the sensitivity is affected by the color, time
(day or night) and etc, so the user should adjust the value according to the
actual situation.

Set all areas to be detection Clear the set

area detection areas
Drag the mouse to test whether
the sensitivity value and the
Save the settings
detection area are appropriate
or not

Exit

2-2, Recording Schedule

The setting of Motion Detection Schedule is the same to that of Timing
Recording, For the detailed steps please refer to 4.2.4 - [Recording
Schedule] [Timing Recording].
Note: The default schedule of motion detection is all selected
[Enable] After selected, the motion detection function of the corresponding
channel will be opened.
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Main Menu

3.Video Loss [HTTP Port] Default value is 80

The setting of video loss alarm processing is the same to that of sensor [Server Port] Default value is 5000
alarm processing. For the detailed steps, please refer to 4.2.5 [Alarm [Mobile Port] Default value is 5001
Configuration] [Sensor Alarm Processing] [Obtain an IP Address Automatically] To obtain the IP function
4.Other Alarm automatically
[IP Address] To set the IP address of the device
[Alarm Type] Including hard disk full, network address conflict,
disconnection, HDD attenuation warning and disk loss [Subnet Mask] To set the subnet mask of the device
[Gateway] To set the default gateway of the device
[Buzzer] When an alarm occurs, the device will emit "didi" two long beeps
(Some models do not have this option) [Preferred DNS Server] The address is provided by your network operator
and must be filled in when using mobile monitoring.
[Email] When an alarm is triggered, the system will send the relevant
[Altemate DNS Server] The address is provided by your network operator.
information to the user-specified mailbox, such as alarm events, snapshot,
device name, device number, etc. [PPPOE] When enabled, the DVR will automatically establish a network
connection in the form of PPPOE, then the IP address can be seen
[To Alarm Out] To select this item, it will trigger an alarm on the specified
through [Main Menu]-[View Information]-[Network Status]
alarm output
[User Name] Enter the ISP (Internet Service Provider)
[Disk Shortage Alarm] When the remaining capacity of the disk reaches
[Password] The set password
the set value, an alarm will be triggered
[Test]Test whether the entered IP address and PPPOE information are
4.2.6 Network Configuration valid or not
Network Configuration includes five submenus: Network, Sub-Stream, 6-2 Sub-Stream
Email, WiFi Setup, DDNS
6-1 Network

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Main Menu

6-4 WiFi Setup

[Resolution] Support CIF
[FPS] Range of Choice: 1-30[NTSC]1-25(PAL)
[Encode] Support VBR and CBR
[Quality] Optional: Highest, Higher, Medium, Low, Lower, Lowest
[Max Bitrate] Range of Choice: 32kbps ~ 768kbps
6-3 Email

[Wifi Enable] Tick this item to enable WIFI connection.

[Search Signal] Search the WIFI signal nearby after enabling WIFI.
[Input Password] Select the WIFI you have searched , enter the
corresponding password;
[Setup] To set dynamic IP or static IP.
6-5 DDNS

[SMTP Server] Mail server address can be IP address and domain name
(if it is domain name ,it is required to confirm that the DNS setting is right
,then it can be correctly resolved) e.g.: smtp.gmail.com
[Port] Mail server port number, the default port is 465
[SSL Check] Provide secure socket layer to login on
[Send Address] E-mail address of the mail server
[Password] The corresponding password of the Sender’s E-mail
[Receive Address] When an alarm is generated ,the system will send
email to the set mailbox , but the number of the set recipient mailbox can
be no more than 3
[Test] Test whether the current mailbox configuration is successful or not.

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Main Menu
[DDNS Server] DNS service provider URL, options are www. meibu.com
and www.no-ip.com.
[User Name] Account used when registering domain names.
[Password] The corresponding password of registered account.
[Host Domain] Domain name of the DNS server.
Save and exit, you can visit the device directly through IE.

4.2.7 User Management

The default permission of user for managing this machine, user admin is
super administrator, no password NOTE: When the computer's physical address is 0, It means that the
device does not bind to a specific computer, and user can use any
Note: The length of the user name and password is no more than 32
computer to log on client for visiting DVR; However, once setting a specific
bytes
computer's physical address, User can only log on client on the bound
[Add] Add a user name and set the user's permissions. The following computer for visiting DVR.
dialog box appears after clicking:

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Main Menu

4.2.8 PTZ 2. Advanced

1. Serial Port

[Address] Address of PTZ device

[Baud Rate] The baud rate of the PTZ device. The options are: 110,300,6
00,1200,2400,4800,9600,19200,34800,57600,115200,230400,460800,92
1600
[Protocol] Communication Protocol of the PTZ device. The options are:
[Preset] Click [Setting] button, pop up the window as picture below.
PELCOP, PELCOD, LILIN, MINKING, NEON, STAR, VIDO, DSCP,
VISCA, SAMSUNG, RM110, HY, N-control
[Simulative Cruise] After ticking and adding preset points in the cruise
line configuration, ,it can achieve preset cruise regardless of whether the
device supports PTZ cruise line function or not.

Users can adjust PTZ to the appropriate location through toolbar button.
Click [Save]and the preset points are setting successfully. You can set
maximum 128 preset points

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Main Menu

[Cruise] Click [Setup] button, pop up the window as picture below: Icon Definition:

Add preset point Delete the preset point

Modify the selected

preset point

[Track]

[Add] Add cruise lines (can add maximum eight cruise lines); [Start Recording] By controlling the PTZ up, upper left, down, lower right,
[Setup] Selecting a cruise line and clicking this button, the interface of left, lower left , right, upper right, or stop recording track of PTZ.
adding preset points will appear, as picture below: [Start Track] To execute the recorded tracks.
Note: Each channel can record only one track, and auto-save after
recording is completed. When you call the track, you can directly select
the channel to start track.
4.2.9 Advanced Configuration
Advanced setting includes two submenus: Factory settings and import /
export.
[Reset] Reset all settings to the factory settings status.
[Import/Export] (1)Through “Import/Export”, you can export the parameters
to other devices directly. There is no need to reconfigure
other devices.
(2)The system language can be changed by import
language files.

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Main Menu

4.3 Data Retrieval 4.3.2 Event Search

Mainly includes: Time Search, Event Search, File Management and
Image.
4.3.1 Time Search

[Search] Search the video file of set channel and time, after selecting the
file, double click to start playback.

4.3.3 File Management

Select the channel Start playing

[Search] Search the video file of set channel and time, then click the play
button to start playback.
Note: The highlighted date in the calendar indicates there is video file on
that day .

[Search] To search the video file of set channel and time

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Main Menu

[Lock] When the file is locked ,it can not be deleted or overwritten, but 4.4 Backup
can be deleted when formatting the disk
[Unlock] To unlock the selected file
[Delete] To delete the selected files
[All] When tick this item, you can do operation of lock, unlock, and
deletion to all the files you have searched.
4.3.4 Image

By setting, you can backup the video file to the external storage device
Note: You need to install the storage device capable of accommodating
the storage files before backuping the files.
[Search] To select the files that need backup according to time and
channel.
[Backup] Select files in the list and click “backup”, then it will popup a
dialog box of backup information, as shown in figure:

[Search] To search the image file of set channel and time.

[Delete] To delete the currently displayed image.
[Lock] Lock the currently displayed image so that it can not be deleted or
overwritten, but it can be deleted when formatting the disk.
[Save] Save the currently displayed image to a removable storage device.
[Save All] Save all the captured images to a removable storage device.
Note: 1. The default number of storage image is 2000. If it is more
than 2000, the system will automatically overwrite the previously
unlocked images.
2. Double-click the image, you can playback the video from the
time when the image was captured. Disk cleanup: to delete all files in the external storage device.

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Main Menu

4.5 View Information 4.5.2 Event list

Including five submenus: system information, event information, system
log, network status, and online users and other relevant information
4.5.1 System

Users can select the event information of motion detection alarm, sensor
alarm, video loss alarm and so on which users need to inquire about
according to time and channel.
4.5.3 Log list
Display basic information of the device, including hardware information,
software version number, release date and mobile phone port number.
User can scan the QR code to download the mobile client and mobile
phone port number. of the device
Note: Mobile phone port number must be input when Mobile phone
access or one step to the internet.

Users can search the operation information of the login user based on
time and the operation type. After formatting the hard disk, the information
will be cleared.
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Main Menu

4.5.4 Network 4.6 Disk Management

[Refresh] To re-check the disk that can be indentified.
[Browse] To check the information of the selected hard disk, including
hard disk capacity, free space, hard disk status, properties, the total
number of pictures that can be stored, stored number of pictures.
[Format] To delete the data on the selected hard disk, including locked
files and images.

4.7 Upgrade Maintenance

[Refresh] To check the removable storage devices that can be indentified.
[Upgrade] Click this button after selecting the upgrade file on mobile
storage device, then the system will start upgrading. The upgrade process
takes about 5 minutes.

Users can view the related parameters of the network settings. 4.8 Log User off
4.5.5 Online Users list The system will exit the current logged-on user.

4.9 System Shutdown

To save the data and exit system.

See the network user information connecting the local DVR.

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Remote Monitoring

5 Remote Monitoring the IP addresses must be different while all the previous figures should
be the same to ensure the same network segment. For example, IP
5.1Remote Access address: 192.168. 2. X, X can be any integer between 0-255 except 255
Remote Access to DVR needs the Ethernet, usually using LAN and and 1, subnet mask is: 255.255.255.0. Gateway is: 192. 168. 2. 1.6.
Internet. After completing the above settings, open the IE browser and input the
IP address set in the DVR network settings, for example, 192.168.1.X,
5.1.1 LAN click "enter", then the network will automatically download controls (The
1. Pop up the pull-down menu, click "properties", open the "local settings property of IE browser must allow control download. For specific
connection", and then double-click the "local connection". settings pls refer to appendix -1)
2. Click "properties"
3. Double click the "Internet protocol (TCP/IP)"

7. After the controls download is completed, pop up login in dialog.

4. Obtain the IP address, subnet mask and gateway

5. Set the corresponding IP address, subnet mask and gateway of
the DVR. Enter the video recorder‘s [Main Menu] [Configuration
Management] [Network Configuration]. Input the IP address, subnet
mask and gateway. Among them, the subnet mask and gateway are
the same to the Internet protocol (TCP/IP) parameters. The last one of
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Remote Monitoring

password fields
Step 2: Enter DVR main menu Information View Network View to
obtain the IP address and then enter the PC browser interface,
input the IP address, for example,http://210.21.229.138, to enter the
control download interface.
2. Connecting DVR through a Router.
Step 1: Enter DVR Main Menu Configuration Management Network
Configuration Network, as shown in figure 4-34, manually
Pic 5-4 log in input the IP address, subnet mask and gateway or tick and select
“automatically obtain IP”.
8. Enter username of the device and password In the login window, click
"ok" and you can enter the preview interface as following below. Step 2: When the user confirms LAN can be connected, enter the router
to do port mapping and log in the management interface of the
router through the browser. In this user manual, let’s take Linksys
router as an example, In the router "Applications & Gaming" "Port
Range Forwarding" map the corresponding DVR's IP address and
port, and each DVR has two corresponding ports. (You can add
the LAN IP address of the DVR to the DMZ host. Different router
configuration method is different, for detail, you can view the router
manual).

After mapping the port, you can find the present WAN IP address in the
“running status” of the router. You can access DVR via WAN IP address
plus http port number directly, such as http://113.108.119.20, HTTP port
number: then enter the control download interface.

5.1.2 WAN
1.Connecting DVR by PPPOE
Step 1: Enter DVR Main Menu Configuration Management Network
Configuration Network, as shown in figure 4-34, tick and select
PPPOE directly. It’s no need to set the DVR's network address,
address mask, gateway, just fill in the user name and password
which are provided by telecom operators in the user name and
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Remote Monitoring

indicates sensor alarm recording; yellow light indicates motion detection

recording; blue light indicates video loss. For a single channel having
several recording mode, the indicating light only displays the preferred
recording mode. The priorities are: Video Loss > Sensor Alarm> Motion
Detection>Schedule Recording= Manual Recording, the 8 lights are
respectively represent 8 channels.
2. Screen display mode (synchronization with the configurated device)
3. Volume adjustment
4. Snapshot
5. The Local recording
6. Playback
7. Remote Recording manually
8. Voice Intercom Switch
9. Color Conditioning
5.2 Remote Live Preview 10. PTZ control
After open the page, the remote preview picture will show as below: 11. Channel Status

(11)

Appendix-1 FAQ
(7) (8) 1. After turning on, the DVR can not switch on normally.
Possible reasons:
(4) 1. The power supply is not correct.
(6) 2. Switch power cable is not in good connection.
(5)
3. Switch power is damaged.
(9)
4. The program upgrading is wrong.
(10) 5. The hard disk is damaged or something is wrong with the hard disk
(1) (2) (3)
cables
1. Camera Indicator 6. Something is wrong with the front panel
A green light indicates manual recording or scheduled recording; red light 7. The main board of the DVR is damaged.

22
Appendix-1 FAQ

2.The DVR reboots automatically or frequently stops working after 2. The hard disk is damaged or no video data.
booting up for a few minutes 3. Upgrade program which is different from the original program files
Possible reasons 4. The video files you want to see are overwritten
1. The input voltage is not stable or too low.
7. Appear blurred screen when see the local video.
2. The hard disk is damaged or the hard disk cables are broken.
Possible reasons
3 The power of the switch power is not enough
1. The video quality is set too low.
4. The front-end video signal is not stable.
2. The program data reads wrongly, always become normal after
5. Poor heat dissipation, too much dust, bad running environment for the
rebooting up the DVR.
DVR.
3. Something is wrong with the data cable or the jumper of the hard disk
6. Something is wrong with the hardware of the DVR
4. The hard disk is damaged.
3. Can not detect hard disk after switch on. 5. The hardware of the DVR is damaged.
Possible reasons 8. No audio signal in the surveillance window.
1. The hard disk power supply cable is not connected. Possible reasons
2 . The cables of the hard disk are damaged. 1. It is not an active tone arm
3. The hard disk is damaged. 2. The audio cable is damaged.
4. The SATA port of the main board is damaged. 3. The hardware of the DVR is damaged
4. No video output in single channel, multiple channels and all 9. There is audio signal in the surveillance window but no audio
channels. signal when playback
Possible reasons Possible reasons
1. The program is not matched. Please upgrade the program again 1. The audio option is not chosen.
2. The image brightness is all 0. Please restore the default setup. 2. The corresponding channel is not connected with the video. When the
3. There is no video input signal or the signal is too weak. image appear blue screen the playback will be intermittent
4. The hardware of the DVR is damaged. 10. The time display is wrong.
5. Real-time image problems such as serious distortion of the image Possible reasons
color or the brightness and so on . 1. The setting is wrong.
Possible reasons 2. The battery is in bad connection or the voltage is too low.
2. The DVR is not matched with the impedance of the monitor 11. DVR can not control the PTZ.
3. The video transmission distance is too far or the attenuation of video Possible reasons
transmission cable is too big. 1. Something wrong with the front-end PTZ.
4. The setting of color and brightness for the DVR is wrong. 2. The baud rate, address, protocol settings of the front-end PTZ and
6. Can not find video files in local playback. device PTZ are inconsistent
Possible reasons: 3. RS485 cable is reversely connected
1. Something is wrong with the data cable or the jumper of the hard disk 4. When multiple decoders are connected, the far end of AB cable of the
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Appendix-1 FAQ

PTZ decoder must add a 120 OU resistance to remove reflection and Possible reasons
impedance matching, otherwise It will make the PTZ control not stable. 1. The remote control address is not correct.
2. The remote control distance is too far or the angle is too offset.
12. The motion detection is not working 3. The battery is used up.
Possible reasons: 4. The remote controller or the front panel of the DVR is damaged.
1. The time period is set not correct.
2. The motion detection area is set not appropriate. 18. Forget the advanced or network password in the local menu
3. The sensitivity is too low. operation.
Please contact the local customer service or call service phone of the
13. Can not login via web or client. head office. We will tell you how to solve the problem according to the
Possible reasons device model and the program version.
1. ActiveX is held back.
2. Something is wrong with network connection. 19. When use IE browsering, the controls can not be downloaded
3. Network setting problems Please follow the following steps to operate:
14. No image or have mosaic when preview network image or 1. When IE browser prevent downloading controls, please do the following
playback video files setting operation
Possible reasons (1) Open the IE browser and click the "tool" button , pop up the figure
1. The smooth flow of the network is not good below:
2. The logged in user has no surveillance purview
3. The device has no image output
15. Something wrong with the USB backup.
Possible reasons
1. The data is too much and the CPU occupies too much resourse, please
stop recording and then go on backup.
2. The data volume exceeds the backup storage capacity and it will cause
burning errors
3. The backup device is not compatible.
4. The backup device is damaged.
16. Alarm is not working.
Possible reasons
1. The setting of the alarm is not correct. (2) Click on the "Internet ",pop up the following figure 8-1 window ,and
2. The connection of the alarm is not correct. then select "security"
3. The alarm input signal is not correct. (3) Click "custom level" and pop-up the setting window, please refer to the
pic"8-2 and enable all the function of "ActiveX controls and plug-ins" ,and
17. The remote controller can not control.
then Click "finish", confirm the settings.
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Appendix-1 FAQ Appendix 2.Hard Disk Capacity Calculation

2. If you want to prevent other plug-ins or virus control, please close the Appendix 2.Hard Disk Capacity Calculation
firewall and all antivirus softwares.
Make sure the hard disk is installed and successfully formatted when
install the DVR for the first time.
1. The capacity of the Hard disk itself
There is no capacity limit of single hard disk for DVR. You can choose
10G or more.. We recommend hard disk of 500G~2T for better stability.
2. Total Capacity Option
The calculation formula of hard disk capacity is:
Total capacity(M) =channel numbers*time(hour)*occupied capacity for an
hour(M/hour)
Similarly, the calculation formula of recording time is:
Recording time(hour)= Total capacity(M)
Occupied Capacity for an hour(M/hour)*the channel numbers
The DVR introduces theH.264 compression technology. Its dynamic range
20. In the operating system of VISTA and Win7, how to solve the is very large so the hard disk capacity calculation is based on the stream
problem when downloading codec control is prevented? to count the estimated values of files created by each channel in an hour.
There are two solutions: Example:
Go to Control Panel \ User Accounts and Family Safety \ User Accounts For a 500G HDD, real -time CIF recording, it can keep recording for
\ Change User Account Control Setting Interface (as shown in pic 13-1), about 25 days. The occupied space of HDD for single channel is 200M/H,
just select never notice. if 4channels real-time CIF recording for 24hours, the estimated recording
Or you can right-click the IE browser and select "run as an administrator". days is: 500G/(200M/H*24H*4ch)=26 days
As shown in pic 13-2:

Pic 13-1 pic13-2

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