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Intro To MEASURE Phase

The Measure phase of Six Sigma involves gathering data to understand the nature and extent of a problem. Key tasks include developing a data collection plan, determining current process capability through measurement, and brainstorming potential causes. The purpose is to collect metrics and analyze the process to establish a baseline for improvement.

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55 views

Intro To MEASURE Phase

The Measure phase of Six Sigma involves gathering data to understand the nature and extent of a problem. Key tasks include developing a data collection plan, determining current process capability through measurement, and brainstorming potential causes. The purpose is to collect metrics and analyze the process to establish a baseline for improvement.

Uploaded by

Aira_Directoner
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Six Sigma MEASURE phase

Intro to Measure phase


S IX S IGM A AS P ROBLEM S O LVI N G
PHASES OBJECTIVES TASKS
1. Identify focus areas
DEFINE Identify
Opportunities 2. Set-up projectand deploy teams

3. Define key process output variable

Determine 4. Develop data collection plan


MEASURE capability
5. Determine current process capability
6. Brainstorm all possible causes
Investigate causes 7. Shortlist major suspected causes
A N AL Y SE 8. Verify actual causes
9. Identify and evaluate possible
IMPROVE Find solutions improvement solutions
10. Plan improvement actions
11. Standardize improvement actions
Sustain
CONTROL improvements 12. Document and close the project
Six Sigma
SIX SIGMA METHODOLOGY
Define
Practical Problem

Characterization
Measure

Process
Statistical Problem
Y
Analyze
Statistical Solution
Optimization Improve
Process

Practical Solution Xs
Control

Goal: Y = f ( x )
MEASURE PHASE
The purpose of Measure Phase is to gather data that describes the
nature and extent of theproblem.

MEASURE PHASE DELIVERABLES


 Detailed Process Map

 Data Collection Plan


 Data and Metrics

 Capability Analysis
 Updated Project Charter and Plans
Flow Process Chart
Flow Process Chart Present Method Worker Type
Chart No.: Subject Worker: Activity Present
Process Step: Operation
Transport
Location: Delay Select
Prepared by: Inspection
Storage Record
Total
Time: Examine
Distance:
Productive Activity:
Develop
Date: Unproductive Activity:
Description No. Ti Distan Activity Activi
Evaluate
me ce ty
(Un (Uni Typ
Define
it) t) e
Element 1
Install
Process Step:
Element 2
Element
No. 3 Element Time Fatigue Personal Standard
Total Maintain
Estim Allowan Allowance Time
ate ce (4%) (7%) (Unit)
(Unit)
Value-Added Flow Analysis
• Value-Added Flow Analysis combines two powerful tools
into one.
• The Value Analysis differentiates steps that add value in the
eyes of the customer from those that do not, and Flow
Analysis calculates the time spent on each step.
• This makes clear the time and effort being spent on non-value
adding activities, the cost of doing business, and sets the stage
for reducing waste and streamlining the process.
Value-Added Flow Analysis
Value-Added Flow Analysis

Name: Tracy Process Name: Lunch Order to Delivery


Tim e
Date: 10-Mar Measured In: Minutes Hours Days
(select units)

Value NVA & NVA-


Step
Adde Require NVA -
# Process Step Label
d Wait
(VA, NVA, d
Proce Time
NVAr) Process
ss
Time Time
1 Walk the customer order to the kitchen NVA 2
2 Check if it's readable NVA 2
3 If not readable, bring back to the waitress NVA 2
4 Ask the waitress to clarify the order NVA 2
5 Walk the customer order back to the kitchen NVA 2
6 Prep cook passes the order to the chef NVA 2
7 Chef assesses the order NVA-r 2
8 Ingredients assembled VA 2
9 Order cooked or prepared VA 7
10 Order plated NVA-r 1
11 Order placed on the warmer/staging NVA 1
12 Order waits for pickup NVA 10
13 Waitress picks up order NVA 2
14 Customer Receives the order VA
Time 1
%of total

Total Value-Added Process Time 10 26.32%

Total Non-Value-Added or NVA-r Process Time 15 39.47%

NVA- Wait Time 13 34.21%

Total LeadTime 38 100.00%

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