Scribd
Upload
32 views

Learning Outcomes: 1, 2

This document provides the assessment requirements for BU7201 Operations Management. It includes 5 questions assessing understanding of key operations management concepts. Students must provide a 10-mark overview of operations management, a 10-mark analysis of an operations manager's role, and a 20-mark description of process dimensions and the four V's. They also need a 30-mark evaluation of the five operations performance objectives. Finally, there are three 10-mark questions requiring identification and mapping of processes in an attached case study.

Uploaded by

Sobia fazal
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOC, PDF, TXT or read online on Scribd
32 views

Learning Outcomes: 1, 2

This document provides the assessment requirements for BU7201 Operations Management. It includes 5 questions assessing understanding of key operations management concepts. Students must provide a 10-mark overview of operations management, a 10-mark analysis of an operations manager's role, and a 20-mark description of process dimensions and the four V's. They also need a 30-mark evaluation of the five operations performance objectives. Finally, there are three 10-mark questions requiring identification and mapping of processes in an attached case study.

Uploaded by

Sobia fazal
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOC, PDF, TXT or read online on Scribd
You are on page 1/ 4

BBS 8020 Bachelor of Business (Management)

BU7201 Operations Management – Level 7


Assessment 1: Fundamentals of Operations Management

Submission Date: 9pm Wednesday 5th April 2023 via Moodle


Weighting: 40%
Type: Individual
Length: 2,000 words

Learning Outcomes: 1, 2

1. Explain and apply the operations manager roles and responsibilities to business.
2. Apply operations management models and frameworks to the business environment.

Assessment Task Theoretical Understanding & Practical Application of Knowledge –


You are required to have good understanding of Operations Management.

Describe and evaluate the following:

1. Provide an overview of Operations Management in a business context. (LO1) 10 marks

2. Analyse the role of an operations manager, using relevant examples. (LO2)


10 marks

3. How do operation processes have different dimensions? Describe the Four V’s and their
implications. (LO2) 20 marks

4. What are “the five operations performance objectives”. Describe and evaluate each type of
Operation performance objective and its implications in the context of the case study. (LO1,2)
30
marks

5. Read the attached case study and answer the following questions: (LO1,2) 10 marks each

 Question A Identify at least 4 processes and their activities that were mentioned in the case
study.

 Question B Provide the “process maps” for two of the above described processes using the
common symbols. What is/are the operations performance objectives for this chosen
process?
 Question C What is / are the Operation performance objectives for one process above.
Assessment 1: Marking Rubric

Met criteria to an Met criteria to a very Met criteria to a


excellent standard good standard satisfactory standard Did not meet criteria
85% to 100% 70% to 84% 60% to 69% 0 to 59%
You have described You have good
Operations understanding of Your definition of You have not described
Operations Management
Management correctly Operations Operations
correctly. You have
Question 1 and provided very Management and your Management is correct,
provided little or no
Provide an overview of accurate examples. explanation is correct. and it shows that you evidence that you
Operations Management This shows good understand what understand what
10 Marks understanding of the Operations Operations Management
topic. Management is. is.

You have failed to


You have analysed to an You have analysed to a provide an analysis to
excellent standard at good standard at the the expected
Question 2 the role of the ops role of the ops manager,You have analysed to an satisfactory standard of
Analyse the role of an manager, demonstrating thoroughadequate standard the the role of the ops
operations manager, using demonstrating thoroughunderstanding. role of the ops manager, manager. You have not
relevant examples. understanding. demonstrating thorough demonstrated thorough
10 marks understanding. understanding.

Question 3 You have identified You have identified


How do operation correctly all the correctly all the
processes have different dimensions of dimensions of You have identified
dimensions? Describe the processes. You have processes. You have correctly the
Four V’s and their described well each described well each dimensions of You have failed to
implications. one of the 4 Vs and one of the 4 Vs. processes. identity different
20 Marks provided good correct dimensions of
examples. processes.

Question 4 You have listed,


What are “the five described and
operation performance evaluated all 5 You have listed,
objectives”. Describe and Operation described and You have listed
evaluate each type of performance evaluated all 5 correctly all 5 You have failed to
Operation performance objectives correctly. Operation Operation identify and list the
objective and its And provided at least 2 performance performance Operation Performance
implications. examples of for each. objectives correctly objectives. Objectives correctly.
30 Marks (correct business with a clear example.
context examples).

You have correctly You have correctly You have correctly You have failed identify
Question 5 (3 x 10 marks identified 3 processes identified 3 processes identified 3 processes 3 processes and their
30 Marks and all activities within in the case study and in the case study and activities.
these processes in the describe correctly the describe correctly the
case study. Your activities within these activities within these
“process maps” are 3 processes. Your 3 processes.
correct and show all “process maps” are
the activities correct and show all
happening in the the activities.
processes. You have
correctly identified the
Operation
Performance Objective
for the chosen
processes.

You might also like