UNIVERSIDAD DE VALPARAÍSO

Facultad de Ciencias Económicas y Administrativas

Name:
LISTENING
Listen to a short speech by Henry Becker, CEO of Hendix Corporation. Choose the best word
or phrase – a, b or c – to complete the sentences.
Track 3

1 Mr Becker is talking to __a_____ .

a) new employees b) new customers c) regional managers

2 He begins the speech by ___c____ .

a) apologising b) explaining the day’s schedule

3 He congratulates the audience because they have ____b___ .

a) won an award b) been successful c) got a pay increase

4 He says that he expects employees to __c_____ .

a) always arrive on time b) improve the company c) work hard

5 ‘Honesty, quality and innovation’ is the company’s _____a__ .

a) motto b) latest advertising slogan

6 He says that he expects employees to __b_____ .

a) make a profit b) be highly competitive c) be fair

7 He says that the company is known for its ___a____ .

a) good products b) low prices c) quick delivery

8 The company ___b____ innovation.

a) wants to avoid b) encourages c) won’t reward

9 Becker says that Hendix is a ___c____ .

a) multinational giant b) strong competitor c) good employer

10 He says that Hendix gives workers the right __a_____ to produce quality work.

a) equipment and training b) management structure c) bonus system

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UNIVERSIDAD DE VALPARAÍSO
Facultad de Ciencias Económicas y Administrativas
Escuela de Ingeniería Comercial
Inglés III – Prof: Robinson Vergara M. Total 62 pts. PREMA: 37 pts.

11 Hendix helps its employees choose the right direction in their ____b___ .

a) personal life b) working life c) further education

12 Becker says that employees’ ideas are ___a____ .

a) valuable b) expensive c) unusual

VOCABULARY
A Complete the text with words from the box.
a living a subsidiary company ladder move office
opportunities parent company
Fawaz makes (13)______a living____________ as an accountant in the Finance Department of a
multinational engineering (14)_____office_____________ . Every business needs accountants so
there are a lot of career (15)___opportunities_______________ for Fawaz. ‘I’m climbing the career
(16)_______ladder___________,’ he says. ‘I want to be a manager.’ Right now, he works in
(17)_____a subsidiary_____________ in Bahrain. He works hard because he wants a promotion. ‘I
need more experience’ he says. He’s hoping for a big career (18)_________move_________ : a
job in the UK. ‘The (19)________parent company_________ has its head
(20)_______company___________ in London,’ he says. ‘I study English every day because I
want a job there.’

B Choose the correct word to complete the sentences.

22 Our (return / net) profit is lower this year because sales are down.

23 We’re offering interest-free (stock / credit) this month for first-time buyers.

24 We give customers a full (guarantee / refund) if they return an unused product within 30 days.

25 Can you give me a 10 per cent (discount / delivery) if I buy in bulk?

26 There’s usually a 14-day cooling-off (period / supplier) for financial products.

27 Most supermarkets offer a (warehouse / loyalty card) scheme with reward points.

28 Give me your credit card (details / manufacturer) and I’ll send your order today.

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UNIVERSIDAD DE VALPARAÍSO
Facultad de Ciencias Económicas y Administrativas
Escuela de Ingeniería Comercial
Inglés III – Prof: Robinson Vergara M. Total 62 pts. PREMA: 37 pts.

SKILLS
A Complete the dialogue with words and phrases from the box.
Can Can I leave Could I speak I can transfer I get This is
She seems to be
A (29)__________________ with Mary Yim, please?

B Who’s calling, please?

A (30)__________________ Simon Starkey from Head Office.

B (31)__________________ you hold?

A Sure.

B (32)__________________ with someone right now. Can (33)__________________ her to

A I’m leaving the office now. (34)__________________ a message, please?

B (35)__________________ you to her voice mail.

A Great. Thanks.

B Complete the sentences using the correct form (present simple or present continuous) of
the verb in brackets.
36 Mariela __________________(visit) a client this morning but she’ll be back in the office this
afternoon.

37 I always __________________(have) my mobile phone switched on.

38 Luke usually __________________(practise) a presentation several times before he gives it.

39 The photocopier in my office __________________(not work) today. Can I use yours?

40 The business is doing very well at the moment. We __________________(open) a new store
every month.

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UNIVERSIDAD DE VALPARAÍSO
Facultad de Ciencias Económicas y Administrativas
Escuela de Ingeniería Comercial
Inglés III – Prof: Robinson Vergara M. Total 62 pts. PREMA: 37 pts.

READING
A Read the article and decide whether these statements are true or false.
41 Foxconn is a retailing company. ___t__

42 The company is planning to use more robots in its factories in the future. ___f__

43 Currently, salaries for workers in China are increasing. __t___

44 Local governments are against Foxconn’s expansion. ___f__

45 It isn’t easy to install new robots in an old factory. __f___

46 Foxconn currently has 300,000 workers in Chengdu. ___t__

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UNIVERSIDAD DE VALPARAÍSO
Facultad de Ciencias Económicas y Administrativas
Escuela de Ingeniería Comercial
Inglés III – Prof: Robinson Vergara M. Total 62 pts. PREMA: 37 pts.

B Read the article again. Choose the best word or phrase to complete the sentences.
47 Using robots in a factory is an example of __c_____ .

a) marketing b) distribution c) automation

48 The Foxconn Group currently has ___a____ robots.

a) 10,000 b) 1m c) 300,000

49 Manufacturing companies in China are ____a___ because workers’ salaries are increasing.

a) moving overseas b) failing c) changing

50 ____c___ Chinese manufacturing companies are increasing automation.

a) Few b) Most c) All

51 Foxconn is building factories ____b___ of China.

a) in the central part b) outside c) near the borders

52 Foxconn is currently __a_____ its business.

a) expanding b) downsizing c) restructuring

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UNIVERSIDAD DE VALPARAÍSO
Facultad de Ciencias Económicas y Administrativas
Escuela de Ingeniería Comercial
Inglés III – Prof: Robinson Vergara M. Total 62 pts. PREMA: 37 pts.

WRITING
Write an e-mail (80–100 words).

53 (10 pts)
You are doing work experience in the sales and marketing department of City Hotels, an international
hotel chain. You want a trainee position in the department when you finish your university degree
next month. Write an e-mail to the department manager, Ms Green. You are now working closely
with her and you have a friendly, relaxed relationship. Explain what you can offer the company.
Include the subjects below. You can write real information about yourself or invent appropriate
information.
Write about:
• how you’re enjoying your work experience
• your desire for a trainee position in the department
• your current university course
• your languages
• your strengths.
Begin:
Dear Ms Green
I’m really enjoying my work experience in ...
End:
Please let me know if we can discuss this further.
Best regards,
(Name)

Good luck!!