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Ghost Work: Presented by Summer

Ghost work refers to digital microwork performed by invisible workers to supplement automated systems. This includes tasks like reviewing content to identify inappropriate images. While these jobs seem simple, artificial intelligence is not perfect so human review is still needed. However, these ghost workers have no clear job title, career progression, benefits, or legal protections. A combination of human labor and AI is creating a massive, hidden workforce that fills gaps in what computers can do but their work does not fit existing employment classifications. These ghost workers hope short-term online jobs will provide flexibility and experience to open new opportunities.

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Kao Supida
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71 views

Ghost Work: Presented by Summer

Ghost work refers to digital microwork performed by invisible workers to supplement automated systems. This includes tasks like reviewing content to identify inappropriate images. While these jobs seem simple, artificial intelligence is not perfect so human review is still needed. However, these ghost workers have no clear job title, career progression, benefits, or legal protections. A combination of human labor and AI is creating a massive, hidden workforce that fills gaps in what computers can do but their work does not fit existing employment classifications. These ghost workers hope short-term online jobs will provide flexibility and experience to open new opportunities.

Uploaded by

Kao Supida
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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INTRODUCTION

GHOST WORK
PRESENTED BY SUMMER
Table of
content
Ghost in the machine

How does Ghost Work work ?

Robot might be coming, but they aren't


here yet

Ghost Work and Future of employment


What does
Ghost Work mean ?

shortcut jobs?
illegal jobs?
Joan's story
Joan works for amazon mechanical turk

Joan makes money by doing check


for penis pictures.
Companies cannot process every piece of
content users flag for review, so some of
the hard to evaluate materials are routed to
workers like Joan.
Joan's story

Jone's task seems simple but artificial


intelligence, aren’t perfect.
The AI and system can’t always tell the
difference
WHEN YOU WANT TO
CALL AN UBER

Emily Ayesha Sam


Passenger Connector Driver
People assume that their purchases are made possible
by the magic of technology alone. But, in reality, they are
being served by an international staff, quietly laboring in
the background.

These jobs, dominated by freelance and contingent work


arrangements, have no established and no legal status.

Ghost Work No obvious


professional title.
The gap between
what a person can
do and what a
issues No ladder.
No bonuses.
No guarantees.
computer can do.

A combination of
This work doesn’t fit human labor and AI are
any ready-made creating a massive of
classification in hidden work of people
employment law. available for ghost work.

of Ghost
worker
Hope to use on-demand jobs to control

Hope to stay close to their families

Hope to avoid long commutes and hostile


work environments.
Hope to gain experience that opens a
door to new possibilities.
Read Reviews
Read Reviews

Conclusion

The still untold story of invisible workers


Ghost worker is invisible but they are


central to the functioning of the internet
and the future of automation

Thank You
for listening!

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