Severity

Alarm ID Short Text Alarm Description Problem Description Possible Cause Notes Additional Text in alert message
Pressure switch contacts stuck open

Pressure switch tubing not connected or restricted

Vent piping restricted or improperly sized

Flue gas condensate backing up in secondary heat

CL2.001.00 Normal PS3 Open PS3 Open 3rd stage pressure switch will not close exchanger
Pressure switch contacts stuck closed

Draft inducer motor running with no call for heat

3rd stage pressure switch closed when
CL2.001.01 Normal PS3 Closed PS3 Closed the switch should be open Improper wiring to pressure switch
Pressure switch contacts stuck open

Pressure switch tubing not connected or restricted

Vent piping restricted or improperly sized

Flue gas condensate backing up in secondary heat

CL2.001.02 Normal PS2 Open PS2 Open 2nd stage pressure switch will not close exchanger
Pressure switch contacts stuck closed

Draft inducer motor running with no call for heat

2nd stage pressure switch closed when
CL2.001.03 Normal PS2 Closed PS2 Closed the switch should be open Improper wiring to pressure switch
Pressure switch contacts stuck open

Pressure switch tubing not connected or restricted

Vent piping restricted or improperly sized

Flue gas condensate backing up in secondary heat

CL2.001.04 Normal PS1 Open PS1 Open 1st stage pressure switch will not close exchanger
Pressure switch contacts stuck closed

Draft inducer motor running with no call for heat

1st stage pressure switch closed when
CL2.001.05 Normal PS1 Closed PS1 Closed the switch should be open Improper wiring to pressure switch
CL2.001.06 Major Xducer Error ????? ????? Obselete
Flame sensor needs to be cleaned

Flame sensor not properly positioned in flame

Flame sensor wire has high resistance

Flame current is low, but still strong
CL2.004.00 Normal Lo Flame Sns Low Flame Sense enough to allow operation Low gas pressure causing weak flame
Faulty ignitor
Ignitor or ignitor circuit is open.
**A **An improper ground will cause the control board to not
good silicone nitride ignitor should read reduce the number of A/C sine wave cycles to the ignitor
CL2.010.00 Major Ignitor Err Ignitor Error between 11 – 18 ohms (cold) causing premature failure
Replace furnace control board.

**If multiple failures occur check for a line voltage short in

CL2.010.01 Critical Triac Err Triac Error Triac internal to control board has failed the ignitor circuit
Replace indoor control board.

**Board failure could be caused by line voltage spikes or

CL2.018.00 Critical Cntrl Fault Control Fault Internal control failure within indoor unit electrostatic discharge
CL2.018.01 Critical Obselete

24 volts not sensed at Y1 input of J1

connector on outdoor control board Faulty or missing “Y1” input into J1 connector on outdoor
control board
**The Y1 input is monitored to sense very
short power interruptions that could **Verify red wire to top center pin of J1 connector is
CL2.018.02 Major AC Sns Err AC Sensing Error cause compressor short cycling delivering 24vac to outdoor control board
Re-power air cleaner; if fault does not clear replace the
CL2.018.03 Major Mem Fault Control Fault Internal control lockout within air cleaner power door.
Replace outdoor control board (IVSC)

**Board failure could be caused by line voltage spikes or

CL2.018.04 Critical CTRL FLT Control Fault Internal control failure within outdoor unit electrostatic discharge

Furnaces with variable speed blowers cannot be twinned

CL2.019.00 Normal Twin Error Twin Error Twinning Error Variable speed air handlers cannot be twinned

Burners ignite and flame is proven then Gas valve solenoid failing
flame drops out.
Inlet gas pressure dropping too low.
**After 10 recycles within the same call **Gas pressure regulator failing
for heat an ERR22 will be displayed on **Debris in gas valve screen or blockage in supply line
the comfort control and RECYCLE LO
CL2.020.00 Normal Recycle Recycle will be displayed on user interface Air impingement on burners or flame
Flame sensor not sensing flame
**Less than 1 micro amp

Inlet gas pressure too low

Flame sensor does not sense flame
Outlet gas pressure too low
**After 3 retries within the same call for
heat an ERR22 will be displayed on the Flame sensor not positioned properly in flame
comfort control and RETRY LO will be
CL2.020.01 Normal Retry Retry displayed on user interface Burner crossovers not aligned properly or restricted

Gas valve solenoid failing

10 burner recycles within a single call for Inlet gas pressure dropping too low.
heat **Gas pressure regulator failing
**Burners **Debris in gas valve screen or blockage in supply line
ignite and flame is proven then flame
CL2.022.00 Critical Recycle LO Recycle Lockout drops out Air impingement on burners or flame
Flame sensor not sensing flame
**Less than 1 micro amp

Inlet gas pressure too low

Outlet gas pressure too low

Flame sensor not positioned properly in flame

3 ignition attempts in a row without
CL2.022.01 Critical Retry LO Retry Lockout proving flame within a single call for heat Burner crossovers not aligned properly or restricted
 Restricted fins of secondary heat exchanger

Blocked evaporator coil

CL2.026.00 Major Aux Limit Aux Limit Open reverse flow limit switch Blower not operating properly
Low airflow across heat exchanger
**Blocked evaporator coil
**Dirty return air filter
**Dirty blower wheel

CL2.026.01 Major High Limit High Limit Open high limit switch Outlet gas pressure set to high
Restricted flue assembly

Excessive temperature rise across heat exchanger

**See furnace nameplate for acceptable range

CL2.026.02 Major Ind Limit Ind Limit Open inducer limit switch Faulty draft inducer motor
CL2.026.03 Critical Aux Limit LO ????? ????? Obselete
CL2.026.04 Critical HI Limit LO ????? ????? Obselete
CL2.026.05 Critical Ind Limit LO ????? ????? Obselete
Replace comfort control
Replace Comfort Internal temperature sensor within **Failure could be caused by voltage spikes or
CL2.027.00 Critical Replace Dev Control comfort control has failed electrostatic discharge
Line hot (120v to ground) and line neutral (less than 10v
CL2.033.00 Normal Polarity Err Polarity Error Line voltage polarity reversed to ground) are reversed
Gas valve will not close
**Debris in gas valve; no drip led installed

Flame sensed for more than 5 seconds Internal failure of furnace control board
CL2.034.00 Critical Flame Err Flame Error when no flame should be present **Replace control board
ISU 500 and/or 501 on the communicating comfort control
CL2.037.00 Normal TIMERCONFLCT Timer Conflict Duplicate filter timers have been enabled is not set to “E” for auto-discovery Obselete
CL2.050.00 Normal DUP OD Temp ????? ????? Obselete
Sensor unplugged

Sensor open
Indoor coil air sensor circuit open
**Sensor is used for defrost heat control. Wiring harness open
The unit will divert to max control with a
CL2.052.00 Normal ICAS OPEN ICAS OPEN sensor error Open = 3.3vDC at J10 on the AFC
Sensor shorted
Indoor coil air sensor circuit shorted
**Sensor is used for defrost heat control. Wiring harness shorted
The unit will divert to max control with a
CL2.052.01 Normal ICAS SHORT ICAS SHORT sensor error Shorted = 0vDC at J10 on the AFC
CL2.053.00 Outdoor temperature sensor is open Obselete

CL2.053.01 Outdoor temperature sensor is shorted Obselete

Outdoor temperature sensor is not
CL2.053.02 reporting on the communication bus Obselete
Improper voltage from main power supply
Line voltage to furnace is too low (less
CL2.059.00 Normal AC Volts Low AC Volts Low than 70vAC) Faulty breaker or switch
Line voltage to furnace is too high
CL2.059.01 Normal AC Volts Hi AC Volts Hi (greater than 136vAC) Improper voltage from main power supply
Check to see if Standby/On button on air cleaner power
Air Cleaner door operates smoothly without any obstruction
Standby/On Button The Standby/On button is detected **Replace air cleaner power door if unable to free button
CL2.064.00 Major Button Stuck Stuck depressed for greater than 1 minute or clear alert
Check to see if Reset button on air cleaner power door
operates smoothly without any obstruction
Air Cleaner Reset The Reset button input is detected **Replace air cleaner power door if unable to free button
CL2.064.01 Major Button Stuck Button Stuck depressed for greater than 1 minute or clear alert
Check to see if Reset and Standby/On button on air
Air Cleaner Reset The Reset And Standby/On button input cleaner power door operates smoothly without any
and Standby/On is detected depressed for greater than 1 obstruction **Replace air cleaner power
CL2.064.02 Major Button Stuck Button Stuck minute door if unable to free button or clear alert

Ambient sensor open or shorted

**Zero or infinite resistance

Ambient sensor out of range

**Compare resistance value of sensor to chart in literature

No output voltage from control board to sensor

Ambient Temp **With sensor disconnected, 5vDC should be measured
CL2.067.00 Major AMB T Sense Sensor Fault Ambient temperature sensor fault on control board

Coil temp sensor open or shorted

**Zero or infinite resistance

Coil temp sensor out of range

**Compare resistance value of sensor to chart in literature

No output voltage from control board to sensor

Coil Temp Sensor **With sensor disconnected, 5vDC should be measured
CL2.067.01 Major Coil T Sense Fault Coil temperature sensor fault on control board

Liquid temp sensor open or shorted

**Zero or infinite resistance

Liquid temp sensor out of range

**Compare resistance value of sensor to chart in literature

No output voltage from control board to sensor

Liquid Temp Sensor **With sensor disconnected, 5vDC should be measured
CL2.067.02 Normal LIQ T Sense Fault Liquid temperature sensor fault on control board

Ext temp sensor open or shorted

**Zero or infinite resistance

Ext temp sensor out of range

**Compare resistance value of sensor to chart in literature

External outdoor temperature sensor fault No output voltage from control board to sensor
Ext Temp Sensor **With sensor disconnected, 5vDC should be measured
CL2.067.03 Normal Ext T Sense Err **Communicating outdoor units only on control board

Dome temp sensor open or shorted

**Zero or infinite resistance

Dome temp sensor out of range

**Compare resistance value of sensor to chart in literature

No output voltage from control board to sensor

Dome temperature Dome Temperature Sensor is faulted in **With sensor disconnected, 5vDC should be measured
CL2.067.04 Major DOME T SENSE sensor fault cooling mode on control board
 Dome temp sensor open or shorted
**Zero or infinite resistance

Dome temp sensor out of range

**Compare resistance value of sensor to chart in literature

No output voltage from control board to sensor

Dome temperature Dome Temperature Sensor is faulted in **With sensor disconnected, 5vDC should be measured
CL2.067.05 Major DOME T SENSE sensor fault heating mode on control board

Suction temp sensor open or shorted

**Zero or infinite resistance

Suction temp sensor out of range

**Compare resistance value of sensor to chart in literature

Suction No output voltage from control board to sensor

temperature sensor Suction Temperature Sensor is faulted in **With sensor disconnected, 5vDC should be measured
CL2.067.06 Major SUCT T SENSE fault cooling mode on control board

Suction temp sensor open or shorted

**Zero or infinite resistance

Suction temp sensor out of range

**Compare resistance value of sensor to chart in literature

Suction No output voltage from control board to sensor

temperature sensor Suction Temperature Sensor is faulted in **With sensor disconnected, 5vDC should be measured
CL2.067.07 Major SUCT T SENSE fault heating mode on control board
Compressor Dome Compressor Dome Temperature Sensor
Temperature Sensor not attached to Compressor (Heating Confirm compressor dome temperature sensor is attached
CL2.067.08 Major CDT UNATCHD Fault Mode) to compressor
Inoperative compressor

Defrost Fault A Shorted coil sensor

CL2.068.00 Normal Fault A Defrost Fault A **Low delta T or low heat pump capacity Open ambient sensor
SOV stuck in heat mode
Defrost Fault B and/or C
Outdoor fan failure
**Very high delta T
**Defrost terminated at least 10 times in Open coil sensor
Defrost Fault B a row on maximum override time (15
CL2.068.01 Normal Fault B/C and/or C minutes) instead of temperature Shorted ambient air sensor

Defrost Fault A and (B and/or C)

60 or more defrosts terminated with low delta T and at
**60 or more A faults and 1 or more B least 10 defrost cycles terminated on time not temperature
faults
Defrost Fault A **60 or more A faults and 1 or more C 60 or more defrosts terminated with low delta T and at
CL2.068.02 Normal Fault A(B/C) and (B and/or C) faults least one defrost terminated with high delta T
Low pressure cut-out open (short lock-
out, 5 minutes)

**(Heating) opens at 25 PSI and closes at

45 PSI System low on charge
**(Cooling) opens at 50 PSI and closes at
70 PSI Refrigerant restriction
**On the third short lock-out the control
will issue a hard lock-out and comfort Indoor airflow restriction (cooling mode)
control will display ERR79
Outdoor airflow restriction (heating mode)
LPCO Fault (Short
CL2.079.00 Normal LPCO Lock-Out) Wiring to low pressure switch either open or shorted
Low pressure cut-out fault (heat/cool lock-
out) System low on charge

**(Cooling) Suction pressure below (Cooling) Indoor airflow restriction

50psig and OD temp is below 55°
LPCO Fault **(Heating) Suction pressure below (Heating) Outdoor airflow restriction
(Heat/Cool Lock- 25psig and OD temp is below 10°
CL2.079.01 Major LPCO Out) Wiring to low pressure switch is either open or shorted

System low on charge

(Cooling) Indoor airflow restriction

Low pressure cut-out open for third time (Heating) Outdoor airflow restriction
within same call (hard lock-out), cycle
power to reset Wiring to low pressure switch is either open or shorted

**(Cooling) Suction pressure is below **If power is interrupted to outdoor unit an ERR79 may be
50psig and OD temp is above 55° displayed on the
LPCO Fault (Hard **(Heating) Suction pressure is below comfort control because the low pressure switch will not
CL2.079.02 Critical LPCO Lock-Out) 25psig and OD temp is above 10° be discovered on communication bus
Cooling Mode
- Refrigerant overcharge
- Outdoor fan failure
- Outdoor airflow restriction

Heating Mode
- Refrigerant overcharge
High pressure switch has tripped - Indoor blower failure
High Pressure
Monitor Fault resulting in a High Pressure Short Lock - Indoor airflow restriction
CL2.080.00 Normal HPCO (Short Lock-Out) Out. (HPCO limit =650psig) - Non-condensibles
Cooling Mode
- Refrigerant overcharge
- Outdoor fan failure
- Outdoor airflow restriction

Heating Mode
- Refrigerant overcharge
6 High Pressure Short Lock Out events
have occurred resulting in a High - Indoor blower failure
High Pressure
Monitor Fault Pressure Hard Lock Out. (High Pressure - Indoor airflow restriction
CL2.080.01 Critical HP HARD LO (Hard Lock-Out) Limit = 650psig) - Non-condensibles
 Cooling Mode
- Refrigerant overcharge
- Outdoor fan failure
- Outdoor airflow restriction

Heating Mode
- Refrigerant overcharge
High Pressure trip point has been
exceeded and a 5 minute time out has - Indoor blower failure
been enforced. Restart is allowed but - Indoor airflow restriction
CL2.080.02 Normal HP RPM REDUCED Reduced capacity with reduced capacity. - Non-condensibles
CL2.083.00 Normal Under Charge Obselete
CL2.083.01 Normal Over Charge Obselete
Air impingement on burners or flame

Draft inducer not operating properly

Restricted heat exchanger

CL2.087.00 Critical Rollout Open Rollout Open Open flame rollout Low outlet gas pressure
CL2.087.01 Critical Rollout LO Obselete
Furnace ground not connected to earth ground

Chassis grounds not connected or poor connection

Proper earth ground not detected (more Incoming power supply not grounded to main electrical
CL2.088.00 Normal GND Fault Ground Fault than 8v line neutral to ground) panel

Burnt compressor windings

Faulty current sensor

Internal control board short

Grounding issue from output of the drive. Shorted compressor lead

Sum of all three currents exceeds 10 amp
CL2.088.01 Critical GND FAULT LO Ground Fault to ground **Use "Compressor Verification" troubleshooting flow chart
Equipment that was auto discovered at
start-up is no longer reporting

**When communicating systems are

initially powered the comfort control will
auto discover and remember all Verify voltage between D & B at all communicating
equipment reported on the components
communication bus **12vDC = good communication
CL2.089.00 Critical Config Fault Equipment Missing **16vDC = loss of communication
Equipment that was auto discovered at
start-up is no longer reporting

**When communicating systems are

initially powered the comfort control will
auto discover and remember all Verify voltage between D & B at all communicating
equipment reported on the components
communication bus **12vDC = good communication
CL2.089.01 Critical Config Fault Equipment Missing **16vDC = loss of communication
Reboot line voltage to indoor unit and check to see if fault
Blower motor unrecognized response clears

**Communication with blower motor **If error does not clear contact your local field rep for
CL2.090.00 Normal BLW COMM CRC Blower Comm CRC cannot be established additional support
Reboot line voltage to furnace and check to see if fault
Inducer motor unrecognized response clears

**Communication with draft inducer **If error does not clear contact your local field rep for
CL2.090.01 Normal IND COMM CRC Inducer Comm CRC motor cannot be established additional support

R and B wiring reversed at comfort control or indoor unit

Excessive communication errors If a communicating air cleaner is installed, remove (D)

data wire and check to see if fault clears
**Comfort control is continually
System Comm attempting to communicate with no idle **If error does not clear contact your local field rep for
CL2.090.02 Normal SYS COM ERR Error/CRC detected (bus busy) additional support

No line voltage to blower motor or inducer motor control

board **Furnace 115vAC Air Handler 230vAC

Faulty low voltage connection between control board and

blower motor
**12vDC should be measured between 12v pin and GND
pin on control board and at terminals 1 & 4 at blower
motor low voltage plug

Perform 24volt “Go/No-Go Test” by applying 24vAC to

(CLII / AccuLink units only) pins 3 & 4 at blower motor low voltage harness
Loss of communication between serial **If motor runs replace control board if motor does not run
communicating blower motor and control and motor harness tests good, replace motor assembly
board
(3-Stage/Modulating Furnace only) Disconnect 4-pin
(3-Stage/Modulating Furnaces only) connector from E9 on furnace control board, cycle power,
Corrupted signal between integrated then test blower operation
furnace control board and inducer drive **If blower runs, the inducer drive control board is causing
CL2.091.00 Critical Blw Comm Err Blower Comm Error control board can also cause this fault the fault
Faulty connection or harness between furnace control
board and draft inducer motor control board
**On a call for heat the GREEN COM LED on the inducer
motor control board should be flashing to confirm
Loss of communication between furnace communication with furnace control board
control board and draft inducer motor
CL2.091.01 Critical Ind Comm Err Inducer Comm Error control board Faulty inducer drive board
 Data line to comfort control broken or disconnected
**0vDC measured between D & B at comfort control with
~12vDC measured at indoor unit

Data (D) line and common (B) line reversed at outdoor

unit
**The Bit Master LED on indoor control board will be off,
dim or flickering
**0vDC will be measured with D & B wires connected at
outdoor unit
**12vDC will be measured on D & B field wires when
disconnected from outdoor unit

Data (D) line grounded going to outdoor unit

**The Bit Master LED on indoor control board will be off,
dim or flickering
**0vDC will be measured with D & B wires connected at
outdoor unit
Loss of heat/cool demand **0vDC will also be measured on D & B field wires when
disconnected from outdoor unit
**Heat/Cool demand is generated by
comfort control every 1 minute and a fault If a communicating air cleaner is installed, remove (D)
CL2.091.02 Critical Sys Comm Err System Comm Error is reported after 3 missed messages data wire and check to see if fault clears
System clock is not reporting
The control is not communicating with the indoor unit or
**System Clock is set by the Bit Master Relay Panel
which is part of indoor control board or **12vDC = good communication
CL2.091.03 Critical No Sys Clk No System Clock Relay Panel **16vDC = loss of communication
Communication The (R) wire and (D) wire have been reversed at the
CL2.091.05 Critical Bus Mis-wire Error 950 control mis-wire comfort control or indoor unit

Communicating air cleaner with faulty control board

**Disconnect air cleaner and check if alert clears. If alert
clears, replace control board per service bulletin

The (D) wire and (B) wire have been reversed at the
Communication comfort control or indoor unit
CL2.091.06 Critical Bus Stuck Lo Error Bus voltage stuck low
Shorted low voltage field wiring
24v fuse on control board is open
High amp draw in low voltage circuit
**Status LED will also be “ON” solid when
CL2.092.00 Critical Check Fuse Check Fuse this fault condition exists High resistance in field wiring
Ext Gas Valve Control tried to energize gas valve, but
CL2.093.00 Critical Ext GV Err Error 24v not sensed Open wiring in gas valve circuit
Shorted wiring in gas valve circuit external to control
board
Ext Gas Valve Control senses 24v at the gas valve when
CL2.093.01 Critical Ext GV Err Error it should not be present Incorrect wiring to gas valve
Int Gas Valve Control board not sensing voltage when
CL2.093.02 Critical Int GV Err Error voltage should be present Replace furnace control board
Int Gas Valve Control board sensing voltage when
CL2.093.03 Critical Int GV Err Error voltage should not be present Replace furnace control board

Y1 relay on indoor unit control board is

“OFF” with a call for cooling

**If comfort control is setup for single

stage cooling and a communicating
outdoor unit is not discovered on the
communicating bus, the Y1 relay on the
indoor control board will apply 24v to Y1 Internal control failure
CL2.101.00 Major Y1 Off Err Y1 Off Error terminal on a active call for cooling **Replace control board

Y1 relay on indoor unit control board is

“ON” without a call for cooling 24 volts sensed on Y1 terminal of low voltage terminal
board without an active call for cooling
**If comfort control is setup for single
stage cooling and a communicating 24 volts applied to Y1 terminal when a communicating
outdoor unit is not discovered on the outdoor unit is installed
communicating bus, the Y1 relay on the
indoor control board will apply 24v to Y1 Onboard Y1 relay stuck closed
CL2.101.01 Major Y1 On Err Y1 On Error terminal on a active call for cooling **Replace control board
24 volts detected on Y2 without voltage
CL2.102.00 Major Y2 No Y1 Y2 No Y1 applied on Y1 Y1 and Y2 field wiring reversed
Heat Off Error
HT Off Err
Electric heat
CL2.104.00 Normal EH RLY OPEN# relay stuck open Heat relay on control board is stuck open Replace control board

(CLII / AccuLink units only)

Disconnect harness from control board to electric heaters
and recycle power; if error clears, voltage is being
induced on harness or harness wiring by an external
source
**If error does not clear; replace control board

(Hyperion / ForeFront units only)

Heat On Error Heater relay failure
HT On Err Voltage is being sensed by onboard
Electric heat sensing circuit when no voltage should be Open element or non-cycling llimit switch (NTCO) open
CL2.104.01 Normal EH RLY WELD# relay stuck closed present Follow troubleshooting flowchart in heater Service Facts
All electric heat
CL2.104.02 Critical ALL RLY OPEN relays stuck open All heat relays on EHC are stuck open Replace control board
Heat interlock relay on control board is
stuck open

**The heater interlock relay is an internal

Heat Relay relay which confirms the blower has been
NTLK Off Err Interlock Off energized before allowing the electric
CL2.105.00 Normal BL INTLK OP Error heat to energize Replace control board
Heat interlock relay on control board is
stuck closed

**The heater interlock relay is an internal

relay which confirms the blower has been
energized before allowing the electric
NTLK On Err Heat Relay heat to energize
CL2.105.01 Normal BL INTLK CL Interlock On Error Replace control board
 Heat relay and heat interlock relay on
indoor unit control board is stuck closed

**The heater interlock relay is an internal

relay which confirms the blower has been
Heat Relay and energized before allowing the electric
Heat Interlock heat to energize
CL2.105.02 Critical HT+LK On Err Relay On Error Replace control board

(Hyperion/Forefront Units only)

Ignore selection:
There is no action taken

Loadshed cooling selection:

With first release of the 950 and 900, the ID motor will
stop as well as the OD unit is turned off. Later releases of
the 950 will allow ID blower to continue
(Hyperion / ForeFront units only)
The external switch selection has 4 Diasble cooling selection:
options to choose from in the Display Typically an external float switch has opened signaling a
Assembly of the Air Handler problem with the condensate piping
"IGNORE" no action
"SH CLG" loadshed cooling Disable all selection:
External switch "DS CLG" disable cooling Typically a smoke detector or other device has been
CL2.106.00 Major Ext SW Open has been activated "DS ALL" disable all activated and all operation is terminated

(Variable Speed OD Units only) (Variable Speed OD Units only)

External switch External shutdown switch is" Active" and External Load Shed device is active with external switch
CL2.106.01 Normal Ext SW Open has been activated input at T3 to T4 is open configured to Active and input at T3 to T4 is open
Dirty collection cells, field charger or prefilter; clean and
retest

Wet collection cells, field charger or prefilter; dry and

retest

High Voltage Arc Arcing through field charger plastic frame; replace field
CL2.107.00 Normal ARC DETECTED Detected Air Cleaner Off Due to Momentary Arc charger

Dirty collection cells, field charger or prefilter; clean and

Repetitive high voltage arcing detected retest

**If the unit detects 10 consecutive Wet collection cells, field charger or prefilter; dry and
cleaning cycles which were interrupted retest
because of an arc, the unit will go into an
High Voltage Arc 1 hr. lockout period Arcing through field charger plastic frame; replace field
CL2.107.01 Major ARC LOCKOUT Detected charger

Check for arcing through the collection cells and field

charger
High voltage output is at least 10% more
High Voltage Output than selected output voltage (9.6kv, 9.0kv Check door operation by referring to “Testing the Door” on
CL2.108.00 Major HV TOO HIGH Fault or 8.0kv) page 17 of the air cleaner’s Service Facts

High voltage output is at least 10% less Remove air cleaner power door and check output voltage,
than selected output voltage (9.6kv, 9.0kv if
High Voltage Output or 8.0kv) voltage is still less low, replace air cleaner power door; if
CL2.108.01 Major HV TOO LOW Fault voltage is correct, check collection cells and field charger

Dirty collection cells, field charger or prefilter; clean and

retest

Wet collection cells, field charger or prefilter; dry and

retest

Arcing through field charger plastic frame; replace field

charger

Check the power door operation by referring to “Testing

High Voltage Output the
CL2.108.02 Major NO HV OUTPUT Fault High voltage off when it should be on Power Door” on page 17 of the air cleaner’s Service Facts
CL2.108.03 Major UNDESIRED HV Obselete
Clean collection cells and field charger

Input Current Check for arcing through the field charger and collection
CL2.109.00 Major CURRENT HIGH Fault Input current too high cells
Input Current
CL2.109.01 Major CURRENT LOW Fault Input current too low Check collection cells and field charger connection pins
CL2.109.02 Major CURRENT OFF Obselete
CL2.109.03 Major CURRENT ON Obselete
CL2.110.00 Normal RAS Open Obselete
CL2.110.01 Normal RAS Short Obselete
CL2.111.00 Normal CLEAN PRE-F Obselete
CL2.112.00 Normal CLEAN MAIN-F Obselete

Liquid Pressure Sensor shorted or open

**0vDC = Shorted 4.99vDC = Open

Liquid Pressure Sensor out of range

**Compare DC volt value of sensor to chart in literature

No output voltage from control board

Liquid Pressure **With sensor disconnected, 5vDC should be measured
CL2.113.00 Normal LIQ P Sense Sensor Fault Liquid pressure sensor fault on control board

The primary copy of the Personality

Module (PM) data file is corrupt but the
local copy previously loaded is good

**System will continue to operate with Replace PM

Personality Module this error but a fault will be displayed on PM could be corrupted due to power surge or damaged
CL2.114.00 Normal PM Data Err Fault user interface due to faulty field wiring
Outdoor unit tonnage stored in outdoor
unit Personality Module (PM) does not
match capacity range in indoor
Personality Module (PM)

**System will continue to operate with

Personality Module this error but a fault will be displayed on Outdoor unit is not a rated match with indoor unit
CL2.114.01 Normal CAP Mismatch Fault user interface **See ARI Guide for proper system match-ups
 (CLII / AccuLink units only)
Blower horsepower does not match
blower specifications stored in the indoor
Personality Module (PM) data file

**This error will shutdown system

operation
Incorrect blower motor horsepower for unit applied
(Hyperion / ForeFront units only)
If motor HP is less than the Personality Incorrect PM for unit applied
Personality Module Module (PM) data file, unit operation is **If the blower motor and PM are correct, replace the
CL2.114.02 Critical ID Mtr Err Fault prohibited blower motor

Personality Module (PM) missing or not

properly seated with good local copy

**System will continue to operate with PM is not connected or connected but not seated
Personality Module this error but a fault will be displayed on **Disconnect power, reconnect PM, then reapply power to
CL2.114.03 Major PM Missing Fault comfort control unit; if error does not clear replace PM

The primary copy of the Personality

Module (PM) data file is corrupt but the
local copy previously loaded is good

**System will continue to operate with Replace PM

Personality Module this error but a fault will be displayed on PM could be corrupted due to power surge or damaged
CL2.114.04 Normal PM Unit Err Fault user interface due to faulty field wiring

Corrupted primary and secondary copy of

the Personality Module (PM) data files Replace PM
Personality Module **PM could be corrupted due to power surge or damaged
CL2.114.05 Critical PM Mem Err Fault due to faulty field wiring
Personality Module (PM) missing or not
properly seated, no local copy PM is not connected or connected but not seated
Personality Module **Disconnect power, reconnect PM, then reapply power to
CL2.114.06 Critical PM Missing Fault unit; if error does not clear replace PM
Motor HP is greater than Personality
Module (PM) data file

**System will continue to operate with Motor HP is greater than the PM value.
Personality Module this error but a fault will be displayed on **Verify that PM model number matches the unit model
CL2.114.07 Major MTR PWR HI Fault comfort control and that motor matches the the nameplate value.
CL2.117.00 Normal RAS RNG Err Obselete
CL2.118.00 Normal DAS LL Err Obselete
CL2.118.01 Normal DAS UL Err Obselete
CL2.118.02 Normal DAS RNG Err Obselete
CL2.119.00 Normal TS 1 Short Obselete
CL2.119.01 Normal TS 1 Open Obselete
CL2.119.02 Normal TS 2 Short Obselete
CL2.119.03 Normal TS 2 Open Obselete

(CLII / AccuLink units only)

Open TCO or heater contactor circuit

Number of electric heat banks has changed since start-up

Number of electric heat stages originally (Hyperion / ForeFront units only)

discovered by the heat detection circuit is This error cannot occur unless a new unprogrammed EHC
Heat Configuration different than the number of heat stages has been installed and the KW jumper position is on
CL2.123.00 Major HT CFG Err Fault reporting PARK. Set KW jumper to match the model number
CL2.123.01 Critical Demand Err Obselete
Verify transformer sizing
Input AC voltage Supply voltage is below 24v while under a **50va for furnace applications
CL2.125.00 Major is too low load **75va for air handler applications

Access the Summary Table in the Diagnostic tab to get a

list of discovered communicating components and their
status
**If a communicating component is offline and is not
connected to the communicating bus, select and remove
from list
**If a communicating component is offline and is
connected to the communicating bus, check for voltage
between D & B at that component
12vDC = good communication
Equipment reporting does not match the 16vDC = loss of communication
equipment originally discovered
Pressing "Restore Factory Defaults" will erase all
**Access the Summary Table in the communicating components from memory and rediscover
Diagnostic tab to get a list of discovered only the components that are currently reporting
Equipment Change communicating components and their **Pressing the "Restore Factory Defaults" button will reset
CL2.126.00 Critical Equip Chng Alert status all control settings back to the original setting

Comfort control mode on the furnace user interface is set

for 24v when installed with communicating comfort control

**If installed as part of a communicating system, the

24v Communication Mode has been set incorrectly on User comfort control mode must be set to communicating
CL2.139.00 Critical 24 Com Msmch Mismatch Interface (COMM)

Compressor heat Cyle power to system and alert will clear

and indoor heat The Relay Panel is sensing voltage on
CL2.140.00 Major Heat Error conflict "Y" and "W" outside a call for defrost **Only indoor heat will be allowed when this alert is active
The "Dual Fuel" switch position and equipment selected in
Installer Setup do not match

The position of the switch is not being recognized; replace

the Relay Panel
The Relay Panel switch is in the normal
position but a heat pump and gas/oil **The switch position is only read at power-up; if the
indoor unit are installed switch position is changed, a power cycle of the Relay
Compressor heat panel is required
and indoor heat **Alert will not be given until an active call
CL2.140.01 Major Heat Error conflict for defrost
The Relay Panel switch is in the dual fuel The "Dual Fuel" switch position and equipment selected in
position but the control is requesting Installer Setup do not match.
compressor heat and indoor heat at the
Hardware same time
configuration **The switch position is only read at power-up; if the
conflict with **Only indoor heat will be allowed when switch position is changed, a power cycle of the Relay
CL2.140.02 Major Heat Error demand this alert is active panel is required
 Follow troubleshooting flowchart in heater Service Facts to
determine if an element or NTCO is open and replace

Heating element The EHC has detected that an element or **Check for low airflow caused by restricted return air,
CL2.152.00 Normal EH ELMNT OP# open NTCO has opened dirty filter, blower wheel, or coil
The EHC has detected that the CTCO
has tripped 6 times within the same Check for low airflow caused by restricted return air, dirty
CL2.153.00 Major EH CTCO TRIP Cycling limit open heating cycle filter, blower wheel, or coil

Check for low airflow caused by restricted return air, dirty

filter, blower wheel, or coil
The EHC has detected that the CTCO
CL2.153.01 Normal EH CTCO TRIP Cycling limit open has tripped with no airflow demand **Cycle power to the air handler to clear the alert.

Controls prior to CNT06726 and CNT07015. Cycle power

No airflow/low to the system. If alert does not clear, contact your FSR.
EH OFF/NO AF airflow for Controls CNT06726, CNT07015, and later. Minimum 60%-
electric heat The EHC has been locked out because 70% airflow for electric heat cannot be met. Verify external
the minimum airflow request has not static pressure/airflow table and compare to minimum
CL2.154.00 Critical been met airflow listed in Service Facts.

Controls prior to CNT06726 and CNT07015. Cycle power

Low airflow is to the system. If alert does not clear, contact your FSR.
EH LIM/NO AF limiting electric Controls CNT06726, CNT07015, and later. Minimum 60%-
heat stages 70% airflow for electric heat cannot be met. Verify external
The EHC is limiting the amount of electric static pressure/airflow table and compare to minimum
CL2.154.01 Major heat due to inadequate airflow airflow listed in Service Facts.

EEV motor windings or the connecting harness are bad

The indoor EEV motor fault has been **Verify that motor resistance matches Service Facts
CL2.155.00 Major EEV MTR ERR EEV Motor Fault detected for 8 consecutive times literature
The indoor EEV motor winding has been
CL2.155.01 Major EEV MTR ERR EEV Motor Fault detected to be open or shorted EEV motor windings or the harness are bad
The OD EEV electric coil has an open or
CL2.155.02 Major EEV MTR ERR EEV Motor Fault intermittent short circuit. EEV motor coil open or shorted
Low refrigerant charge

Superheat above 30 degrees has been Restricted liquid line

detected for 5 consecutive cooling cycles
High superheat Verify correct EEV valve.
CL2.156.00 Major SYSTEM1 ERR error **System operation is allowed
Low refrigerant charge

Restricted liquid line

High Superheat occurrence of 35 degrees
High superheat or more has been detected for more than Sensor out of calibration
CL2.156.01 Normal LOW CHARGE error 60 minutes.
Internal
condensate float Internal condensate switch has been
CL2.157.00 Critical CONDESAT FLT switch activation activated Check condensate piping and drain pan for restrictions

Low airflow

Low refrigerant charge

ET sensor out of calibration

Indoor coil frost The ET sensor has detected that the
protection has temperature has been at 32 degrees or **Unit may have operated during low outdoor ambient
CL2.158.00 Major ID COIL FRST been activated below for 20 consecutive minutes conditions. The fault would be normal in this case.

Ohm wiring harness between J2 of the AFC and J5 of the

Distribution board for continuity
**Good continuity = 0 ohms

RS485 unit bus AFC has lost communication with the **Cycle power to the unit. If the UNIT LED on the AFC
CL2.159.00 Critical AFC COMM ERR fault EVC and EHC/HHC does not flash once every 4 seconds replace AFC
Ohm wiring harness between the EHC and J9 of the
Distribution board for continuity
RS485 unit bus AFC has lost communication with the **Good continuity = 0 ohms
CL2.159.01 Major EHC COMM ERR fault EHC
Ohm wiring harness between the HHC and J9 of the
RS485 unit bus AFC has lost communication with the Distribution board for continuity
CL2.159.02 Major HHC COMM ERR fault HHC **Good continuity = 0 ohms
Ohm wiring harness between J2 of the EVC and J4 of the
RS485 unit bus AFC has lost communication with the Distribution board for continuity
CL2.159.03 Major EVC COMM ERR fault EVC **Good continuity = 0 ohms
RS485 unit bus Check wiring between the display assemby and the
CL2.159.04 Normal CDA COMM ERR fault Display assembly communication error distribution board
RS485 unit bus Check wire assembly between Display Assembly and
CL2.159.05 Normal IPC3 COM ERR fault Display Assembly communication error IVSC board
ID EEV
configuration The EVC sensor type does not match the Cycle power to the system. If alert does not clear, replace
CL2.160.00 Major CONFIG FLT fault Personality Module (PM) the EVC
Verify that DC voltage readings and resistance match
Service Facts literature. See sensor troubleshooting
EEV evaporator flowchart in SF
temperature sensor Sensor is indicating an open or shorted **Check sensor voltage and resistance
CL2.161.00 Major ET SEN ERR error condition **Check harness and connector for open or short
Verify that DC voltage readings and resistance match
Service Facts literature. See sensor troubleshooting
EEV gas flowchart in SF
temperature sensor Sensor is indicating an open or shorted **Check sensor voltage and resistance
CL2.161.01 Major GT SEN ERR error condition **Check harness and connector for open or short
Remove EEV motor harness and cycle power.
**If internal control error goes away, check EEV motor
resistance and harness condition.
**If error persists, replace EVC
EVC control EVC has detected an internal control
CL2.163.00 Major EEV CNTL ERR failure error See troubleshooting flowchart in SF
Possible stuck valve

ET or GT sensor is out of calibration

Check valve leaking (Not all models have external check

valve)
EEV motor is at the closed position and
CL2.164.00 Major EEV CLSE ERR Indoor EEV error the superheat is less than 3 degrees Restricted ET refrigeration circuit
Possible stuck valve

ET or GT sensor is out of calibration

Low refrigerant charge

EEV motor is at the open position and the
CL2.164.01 Major EEV OPEN ERR Indoor EEV error superheat is greater than 30 degrees Restricted liquid line
 EEV migrated to open position but Possible stuck valve (EEV)
superheat is not at the desired set point.
ET or GT sensor is out of calibration
Valve is not responding to a change in
CL2.164.02 Normal EEV OPEN ERR Outdoor EEV error position. Low refrigerant charge

EEV migrated to closed position but

superheat is not at the desired set point.
Possible stuck valve (EEV)
Valve is not responding to a change in
CL2.164.03 Normal EEV CLSE ERR Outdoor EEV error position. ET or GT sensor is out of calibration
Possible stuck valve (EEV)

ET or GT sensor is out of calibration

Low air flow

Refrigerant overcharge
Low superheat Low superheat (less than 3 degrees)has
CL2.165.01 Normal LO SUPERHEAT occurrences been detected for more than 60 minutes Check valve leaking
Possible stuck valve (EEV)

EEV motor is at the closed position and ET or GT sensor is out of calibration

the superheat is less than 3 degrees.
Check valve leaking (Not all models have external check
**Five consecutive cycles with low valve)
superheat will result in a system lockout.
CL2.166.00 Major SYSTEM4 ERR Indoor EEV error Cycle power to reset Restricted ET refrigeration circuit
Possible stuck valve (EEV)

ET or GT sensor is out of calibration

Low air flow

Refrigerant overcharge
Low superheat
CL2.166.01 Normal LO SUPERHEAT occurrences EEV valve closed and still flooding Check valve leaking
EVC missing OD The OD unit control state is unknown to IF OD unit communication LED is flashing the correct
CL2.167.00 Major OD DATA MISS status the EVC device count replace the AFC
HHC control Auxiliary heat demand is unknown to the If HHC Unit LED is flashing once every four seconds,
CL2.168.00 Major HH FAULT failure HHC replace the HHC

HHC configuration Set dip switch to the correct model of the hydronic coil.
CL2.169.00 Major HH CONFIG error HHC capacity is not programmed **Replace HHC if error persists
Supply water temperature should not be less than 38
degrees
**Verify boiler or hot water system is operational
Hydronic coil temperature sensor is at 38
CL2170.00 Major HH FRZ DET Freeze detection degrees or less Sensor is out of calibration
Motor harness is open or shorted
**Open = Infinite ohms
**Shorted = 0 ohms

Motor harness is not connected

ID blower Faulty motor

communication ID blower communication failure between
CL2.171.00 Critical BLW COMM ERR error the motor and AFC Faulty AFC
Display Assembly
CL2.172.00 Major KEY FAULT key fault Indoor display assembly has stuck key Replace Indoor Display Assembly
Display Assembly
CL2.172.01 Normal KEY FAULT key fault Outdoor display assembly has stuck key Replace Outdoor Display Assembly
Sensor/harness is shorted
Hydronic coil Hydronic coil temperature sensor is **Shorted = 0 ohms
CL2.173.00 Major HH FRZ SHORT sensor error shorted
Sensor/harness is open or unplugged
Hydronic coil **Open = Infinite ohms
CL2.173.01 Major HH FRZ OPEN sensor error Hydronic coil temperature sensor is open

Suction Pressure Sensor shorted or open

**0vDC = Shorted 4.99vDC = Open

Suction Pressure Sensor out of range

**Compare DC volt value of sensor to chart in literature

No output voltage from control board

Suction temperature Pressure transducer is missing, open, **With sensor disconnected, 5vDC should be measured
CL2.174.00 Critical SUCT P SENSE sensor fault shorted or out of range. on control board
Possible refrigerant pressure or airflow problem

High or Low superheat detected for at Sensor(s) faulted (out of range)

least 20 minutes. Limp Mode can also be - Dome sensor
triggered by Loss of Sensor reading. Look - Suction sensor
for Sensor Error. Limit Compressor - Ambient sensor
CL2.175.00 Major LIMP MODE Limp along mode Speed to a constant value. - Indoor sensor (EEV in safe mode)
Possible refrigerant pressure or airflow problem

Sensor(s) faulted (out of range)

- Dome sensor
- Suction sensor
Loss of sensor reading. Compressor - Ambient sensor
CL2.175.01 Critical LIMP MODE LO Limp along mode operation is inhibited - Indoor sensor (EEV in safe mode)
Loss of internal communication within the Drive.
On a persistent 176.00 error, the technician should cycle
power to the ODU. If error 176.00 returns, replace the
Drive.

Loss of internal communication within **If replacement Drive has the same issue, investigate
CL2.176.00 Critical DRV COMM LO Modbus comm failure the Drive. for EMI and source.
High load conditions
- Refrigerant overcharge
- Dirty coil(s)
- low air flow
- recirculation

Internal Derate is active due to high Compressor drive hardware failure

CL2.177.00 Normal CUR DER Drive current failure Drive output current - Run drive diagnostics
 High load conditions
- Refrigerant overcharge
- Dirty coil(s)
- low air flow
- recirculation
Drive current is above threshold and the
system is being Derated for an extended Compressor drive hardware failure
CL2.177.01 Major CUR EX DER Drive current failure period of time - Run drive diagnostics
High load conditions
- Refrigerant overcharge
- Dirty coil(s)
- low air flow
- recirculation

Drive output current exceeds internal Compressor drive hardware failure

CL2.177.02 Normal SW CUR CO Drive current failure limit set for current sensor - Run drive diagnostics
Compressor failure
- Locked rotor
- Shorted windings

Drive output current exceeds internal Drive hardware failure

CL2.177.03 Normal HW CUR CO Drive current failure limit set for current sensor - Run drive diagnostics
5 occurrence of HW CUR CO in 1 hour, High load conditions for 5 consecutive overcurrent
or 15 occurrences of SW CUR CO in 1 cutout periods.
hour. - Run drive diagnostics.
Each hour of runtime without a HW or - Compressor Verification Flowchart
SW cutout will reduce the total count by
CL2.177.04 Critical CURRENT LO Drive current failure 1. Choke possibly not plugged in
PFC hardware failure.
- Run Drive Diagnostic Test to verify failure.

**Call for tech support, record failure mode for warranty

CL2.178.00 Normal DC HI CO DC voltage failure DC bus voltage is greater than 480VDC claim before replacing Drive.
Low line voltage. Verify supply voltage is between
CL2.178.01 Normal DC LOW CO DC voltage failure DC bus voltage is less than 220VDC 187VAC and 253VAC
PFC hardware failure.
- Run Drive Diagnostic Test to verify failure.

DC Bus excessive over voltage after 10 **Call for tech support, record failure mode for warranty
CL2.178.02 Critical DC EXC HI LO DC voltage failure consecutive 5 minute cutouts (178.00) claim before replacing Drive.
High Load condition
Power module Rectifier temperature greater than the - Heat sink performance loss (check thermal grease, cold
CL2.179.00 Normal REC TEMP DER temperature failure Derate threshold plate torque)
High Load condition
- Heat sink performance loss (check thermal grease, cold
Rectifier temperature greater than the plate torque)
Power module Derate threshold and the system is being Possible drive hardware failure
CL2.179.01 Major REC T EX DER temperature failure Derated for an extended period of time - Run drive diagnostics
High Load condition
- Heat sink performance loss (check thermal grease, cold
plate torque)
Possible drive hardware failure
- Run drive diagnostics

Power module Rectifier temperature greater than the **Call for tech support, record failure mode for warranty
CL2.179.02 Critical REC TEMP LO temperature failure shutdown threshold claim before replacing Drive.
High Load condition
Power module Inverter temperature greater than the - Heat sink performance loss (check thermal grease, cold
CL2.179.03 Normal INV TEMP DER temperature failure Derate threshold plate torque)
High Load condition
- Heat sink performance loss (check thermal grease, cold
Inverter temperature greater than the plate torque)
Power module Derate threshold and the system is being Possible drive hardware failure
CL2.179.04 Major INT T EX DER temperature failure Derated for an extended period of time - Run drive diagnostics
High Load condition
- Heat sink performance loss (check thermal grease, cold
plate torque)
Possible drive hardware failure
- Run drive diagnostics

Power module Inverter temperature greater than the **Call for tech support, record failure mode for warranty
CL2.179.05 Critical INV TEMP LO temperature failure shutdown threshold claim before replacing Drive.
Maximum power is reduced with line voltage less than
200VAC.
High load conditions
Low supply voltage and/or high power - Recirculation
output from Drive -compressor running - Dirty coils
CL2.180.00 Normal HI PWR DER Supply voltage failure at a reduced RPM (Derate) - Low airflow
CL2.180.02 Major LOW VOLT CO Supply voltage failure Supply voltage is less than 175VAC Supply voltage is less than 175VAC
High load condition
- Recirculation
- Dirty coils
- Low airflow
Drive output current exceeds internal
CL2.180.03 Normal HGH PWR CO Supply voltage failure limit set for current sensor Drive hardware failure (Run Drive Diagnostics)
Drive hardware failure. 10 consecutive occurrences will
CL2.181.00 Major GATE DRV CO Gate drive failure Drive hardware failure alert result in an Err 181.07
Compressor miss-wired

Suction Pressure Sensor Failure (verify accuracy)

Suction Pressure has not changed at
start up. Cannot execute start-up SOV bi-passing
Reverse rotation because suction pressure does not drop
CL2.181.01 Normal REV ROT CO protection soft lockout in the time allotted. Compressor not pumping
Compressor cable connection or motor winding problem.
Motor phase loss Compressor cable connection or motor (Verify wiring and windings)
CL2.181.02 Critical PHS LOSS CO protection winding problem - Run drive diagnostics
 Compressor miss-wired

Suction Pressure Sensor Failure (verify accuracy)

Suction Pressure has not changed at
start up. SOV bi-passing
Reverse rotation 5 Reverse Rotation Shutdowns have
CL2.181.03 Critical REV ROT LO protection soft lockout occurred. Compressor not pumping
Locked Rotor Condition has been detected.
- Run Drive Diagnostics

Locked Rotor Condition has been Verify system is not grossly overcharged and that service
CL2.181.04 Major STALL DET CO Stall detection detected valves are open. Replace compressor.
Drive hardware failure
- Run drive diagnostics

Gate drive failure trip 10 consecutive occurrences of gate drive **Call for tech support, record failure mode for warranty
CL2.181.07 Critical GATE DRV LO lock failure alert claim before replacing Drive.
Improper parameters used in Personality
CL2.181.08 Critical CONFIG ERR Illegal configuration Module Data in PM is corrupt or wrong PM installed

The compressor motor is not detected Compressor cable missing or not plugged in, all
CL2.181.09 Critical NO MOTOR No motor (all three windings are not detected) compressor windings shorted open
Cycle power and see if alert clears

Internal fault with micro and cannot **Call for tech support, record failure mode for warranty
CL2.181.10 Critical INIT ERR Initialization error initialize claim before replacing Drive
Cycle power and see if alert clears

ADC supply range **Call for tech support, record failure mode for warranty
CL2.181.11 Critical ADC SUP EX exceeded Internal communication fault claim before replacing Drive
Cycle power and see if alert clears
ADC inverter
temperature range **Call for tech support, record failure mode for warranty
CL2.181.12 Critical ADC INV T EX exceeded Internal fault with temperature sensor claim before replacing Drive
Cycle power and see if alert clears
ADC rectifier
temperature range **Call for tech support, record failure mode for warranty
CL2.181.13 Critical ADC REC T EX exceeded Internal fault with temperature sensor claim before replacing Drive
Cycle power and see if alert clears

ADC reference range **Call for tech support, record failure mode for warranty
CL2.181.14 Critical ADC REF EX exceeded Internal fault with micro claim before replacing Drive
Cycle power and see if alert clears

**Call for tech support, record failure mode for warranty

CL2.181.15 Major ADC CUR EX ADC current exceeded Internal fault with current sensor claim before replacing Drive
Drive is limiting compressor speed due to Inverter high
CL2.182.00 Normal STRT SOFT LO Startup algorithm fault Compressor has a failed startup attempt temperature or high current
5 startup soft lockouts occurred without Drive is limiting compressor speed due to Inverter high
CL2.182.01 Critical STRT HARD LO Startup algorithm fault a successful start temperature or high current
Compressor does not come to a
complete stop even after the defined
time and continues to run even after Loss of internal communication. If error continues after
CL2.183.00 Major SHTDWN CO Startup algorithm fault control is released system resets, call for tech support.

Restricted airflow

Low charge
(In cooling mode)Indoor coil freeze
protection is active. Suction pressure Low ambient operation
Protection algorithm sensor is <78psig (20F saturated) for 20
CL2.184.00 Normal IDCF CO fault minutes Restriction in refrigerant system or metering device
High super heat at compressor
- Low charge
- Restricted metering device
- Restricted condenser airflow in cooling mode -
Compressor High Temperature Sensor accuracy
Protection algorithm Protection at High Speed- Shutdown - High indoor ambient in heat mode, (Indoor set point
CL2.184.01 Normal CDT HI SP CO fault (Dome Temp Sensor) above 80F) (Increase ID airflow)
High super heat at compressor
- Low charge
- Restricted metering device
- Restricted condenser airflow in cooling mode -
Compressor High Temperature Sensor accuracy
Protection algorithm Protection at Low Speed-Shutdown - High indoor ambient in heat mode, (Indoor set point
CL2.184.02 Normal CDT LO SP CO fault (Dome Temp Sensor) above 80F) (Increase ID airflow)
Low charge

EEV pump down

Low side restriction

Protection algorithm Low Suction Pressure Protection in
CL2.184.03 Normal LSPP CLG CO fault Cooling Mode. Less than 50 PSIG Pressure transducer out of calibration or failure
Low charge

EEV pump down

Low side restriction

Pressure transducer out of calibration or failure

Protection algorithm Low Suction Pressure Protection in
CL2.184.04 Normal LSPP HTG CO fault Heating Mode. Less than 13 PSIG Outdoor ambient below -10F

System operating under temperature extremes. -

Possible Derate condition
- High compression ratio
- Damaged compressor (bearings/scroll set galled).
Maximum Current Low Speed
Protection algorithm Protection. High compressor load during **Check for high dome temperature alert in previous
CL2.184.05 Normal MCLP CO fault low speed operation history
 At high speed operation (3600 RPM and above)

In the compressor heating mode, Drive output current limit has been exceeded.
Protection algorithm current has exceeded allowable limit at
CL2.184.06 Normal DIAGCUR CO fault the operating conditions Check for low indoor airflow, high system charge.

Protection algorithm Maximum number of protection Check previous history for 184.xx faults leading to
CL2.184.07 Critical MAX NORM LO fault shutdowns (Err 184.xx) have occurred lockout

Protection algorithm Universal Hard Lockout. Outdoor EEV Occurs anytime the system enters the Hard Lockout
CL2.184.08 Critical HARD LOCKOUT fault will drive ope State. Investigate Alerts leading to this condition
Internal Lubrication Failure. For 60
minutes internal lube does not occur
and compressor RPM is below the A Derate condition exists that does not allow internal
Protection algorithm limitation for internal lube to be lube speed to be achieved when needed. Check for
CL2.184.09 Normal INT LUBE FLT fault satisfied cause of Derate
Compressor Dome Temperature
CDTPHI HD
CL2.185.00 Normal Protection derating fault Protection, Limit compressor speed Low outdoor ambient heating condition

CDTPHI DN Compressor Dome Temperature

CL2.185.01 Normal Protection derating fault Protection, Derate compressor speed Low outdoor ambient heating condition

CDTPLO UP Compressor Dome Temperature

CL2.185.02 Normal Protection derating fault Protection, Increase compressor speed Low speed heating with high indoor ambient
Compressor Dome Temperature
CDTPLO HD
CL2.185.03 Normal Protection derating fault Protection, Limit compressor speed Low speed heating with high indoor ambient
CMPR LUBE
CL2.185.05 Protection derating fault Compressor Lubrication cycle. Low speed operation requires periodic lubrication cycle.
Low compressor speed with high Drive Low speed with high condenser load.
MCLP UP output current, Increase compressor (Indoor coil in heating mode/outdoor coil in cooling
CL2.185.06 Normal Protection derating fault speed mode)
Low speed with high condenser load.
MCLP HD Low compressor speed with high Drive (Indoor coil in heating mode/outdoor coil in cooling
CL2.185.07 Normal Protection derating fault output current, Limit compressor speed mode)
In cooling mode: low load, indoor/outdoor low ambient
operation.
CLG DERATE
Indoor coil freeze protection is active, Low airflow, low humidty, Low RH dehumidification
CL2.185.08 Normal Protection derating fault Derate compressor speed target.
System Oil Return function active to Low Dome temperature with an ON cycle and/or
SYS OR
CL2.185.09 Protection derating fault bring oil back to compressor multiple short cycles.

LSPP CLG DN Low Suction Pressure Protection in

CL2.185.10 Normal Protection derating fault cooling mode, Derate compressor speed In cooling mode: low indoor/outdoor ambient operation.

LSPP CLG HD Low Suction Pressure Protection in

CL2.185.11 Normal Protection derating fault cooling mode, Limit compressor speed In cooling mode: low indoor/outdoor ambient operation.

LSPP HTG DN Low Suction Pressure Protection in In heating mode: low outdoor ambient/indoor
CL2.185.12 Normal Protection derating fault heating mode, Derate compressor speed temperature operation.

LSPP HTG HD Low Suction Pressure Protection in In heating mode: low outdoor ambient/indoor
CL2.185.13 Normal Protection derating fault heating mode, Limit compressor speed temperature operation.
High compressor speed with high Drive
DIAGCUR DN output current, Derate compressor In heating mode, high indoor coil load or high outdoor
CL2.185.14 Normal Protection derating fault speed ambient

DIAGCUR HD High compressor speed with high Drive In heating mode, high indoor coil load or high outdoor
CL2.185.15 Normal Protection derating fault output current, Limit compressor speed ambient
High Drive output current, Limit
MCP HD
CL2.186.00 Normal Protection derating fault compressor speed High compressor load
High Drive output current, Derate
MCP DN
CL2.186.01 Normal Protection derating fault compressor speed High compressor load
High Inverter temperature, Limit
MTP HD
CL2.186.02 Normal Protection derating fault compressor speed High compressor load
High Inverter temperature, Derate
MTP DN
CL2.186.03 Normal Protection derating fault compressor speed High compressor load
High Rectifier temperature, Limit
RTP HD
CL2.186.04 Normal Protection derating fault compressor speed High compressor load
High Rectifier temperature, Derate
RTP DN
CL2.186.05 Normal Protection derating fault compressor speed High compressor load

Evacuation mode has been executed

from the CDA. ODU operation is locked
CL2.187.00 Critical Evacuation Evacuation mode out and EEV drives to full open. Evacuation mode has been executed from the CDA
Technician to determine after running the diagnostic
test. See CDA Technicians Control menu. This
information will be required for warranty replacement
CL2.187.01 Critical DRV Test Drive diagnostics mode Drive Diagnostics Test is in progress part credit.
Cycle power and see if alert clears

**Call for tech support, record failure mode for warranty

CL2.188.00 Critical STR LOAD F Storage load failure Internal Error claim before replacing Drive
Cycle power and see if alert clears

**Call for tech support, record failure mode for warranty

CL2.188.01 Critical STR UPD F Storage update failure Internal Error claim before replacing Drive
Cycle power and see if alert clears

**Call for tech support, record failure mode for warranty

CL2.188.02 Critical STATE ERR State failure Internal Error claim before replacing Drive
Cycle power and see if alert clears

**Call for tech support, record failure mode for warranty

CL2.188.03 Critical HW VAR RD F Hardware variant read Internal Error claim before replacing Drive
Cycle power and see if alert clears

**Call for tech support, record failure mode for warranty

CL2.188.04 Critical APP EXCP Application exception Internal Error claim before replacing Drive
 Verify that PM is installed and matches the model
number and serial number of unit.

Cycle power and see if alert clears

**Call for tech support, record failure mode for warranty

CL.188.05 Critical NO CONFIG Voltage VEE low Internal Error claim before replacing Drive
Verify that PM is installed and matches the model
number and serial number of unit.

Cycle power and see if alert clears

**Call for tech support, record failure mode for warranty

CL2.188.06 Critical BAD CONFIG Voltage VEE high Internal Error claim before replacing Drive
Cycle power and see if alert clears

**Call for tech support, record failure mode for warranty

CL2.188.07 Critical VPOS LOW Voltage VPOS low Internal Error claim before replacing Drive
Cycle power and see if alert clears

**Call for tech support, record failure mode for warranty

CL2.188.08 Critical VPOS HIGH Voltage VPOS high Internal Error claim before replacing Drive
Cycle power and see if alert clears

**Call for tech support, record failure mode for warranty

CL2.188.09 Critical VCC LOW Voltage VCC low Internal Error claim before replacing Drive
Cycle power and see if alert clears

**Call for tech support, record failure mode for warranty

CL2.188.10 Critical VCC HIGH Voltage VCC high Internal Error claim before replacing Drive
High ambient conditions

Recirculation discharge air

Compressor Actual speed not equal to
compressor requested speed Blocked coil
Compressor speed
CL2.189.00 BRD TEMP DER derated Limit compressor RPM Sensor calibration
High ambient conditions

Recirculation discharge air

Blocked coil
Control board Control board temperature is high.
CL2.189.01 Normal BRD TEMP CO temperature high Shutdown and retry after 5 minutes. Sensor calibration
Configuration The equipment stages discovered is not Press "Restore Factory Defaults" button to rediscover all
Stage Order
CFG.001.01 Major Fault in proper order equipment stages Obselete

More than one communicating indoor unit Press "Restore Factory Defaults" button to rediscover all
Configuration has been discovered on the bus equipment; if fault does not clear replace the control
>1 IDUnit
Fault
**Multiple communicating indoor units are **Pressing the "Restore Factory Defaults" button will reset
CFG.001.02 Critical not supported all control settings back to the original setting

More than one communicating outdoor Press "Restore Factory Defaults" button to rediscover all
Configuration unit has been discovered on the bus equipment; if fault does not clear replace the control
>1 ODUnit
Fault
**Multiple communicating outdoor units is **Pressing the "Restore Factory Defaults" button will reset
CFG.001.03 Critical not supported all control settings back to the original setting

Verfiy the number of compressor heat stages selected in

Installer Setup matches the number installed
Configuration
Dcvry Err CH If communicating system, press "Restore Factory
Fault
Defaults" button to rediscover all equipment stages
The number of compressor heat stages
present is greater than the number **Pressing the "Restore Factory Defaults" button will reset
CFG.001.04 Major discovered or manually created all control settings back to the original setting

Verfiy the number of compressor cooling stages selected

in Installer Setup matches the number installed
Configuration
Dcvry Err CC If communicating system, press "Restore Factory
Fault
Defaults" button to rediscover all equipment stages
The number of cooling stages present is
greater than the number discovered or **Pressing the "Restore Factory Defaults" button will reset
CFG.001.05 Major manually created all control settings back to the original setting
Verfiy the number of gas heating stages selected in
Installer Setup matches the number installed

Configuration If communicating system, press "Restore Factory

Dcvry Err GH
Fault Defaults" button to rediscover all equipment stages
The number of gas heat stages present is
greater than the number discovered or **Pressing the "Restore Factory Defaults" button will reset
CFG.001.06 Major manually created all control settings back to the original setting
Verfiy the number of electric heat stages selected in
Installer Setup matches the number installed
Configuration
Dcvry Err EH The number of electric heat stages
Fault
present is greater than the number Press "Restore Factory Defaults" button to rediscover all
CFG.001.07 Major discovered or manually created equipment stages
Verfiy the number of hydronic heat stages selected in
Installer Setup matches the number installed
Configuration
Dcvry Err HH The number of hydronic heat stages
Fault
present is greater than the number Press "Restore Factory Defaults" button to rediscover all
CFG.001.08 Major discovered or manually created equipment stages
A communicating indoor unit has not been discovered
Before proceeding the Standard Equipment
**Verify 12-13vDC between D & B at indoor unit
Configuration settings must be configured. Access Installer
No IDUnit
Fault Setup in Service Menu and configure Standard
A Relay Panel has been installed but the indoor unit type
CFG.001.09 Critical No indoor unit has been enabled has not been configured in Installer Settings settings.
Press "Restore Factory Defaults" button to rediscover all
equipment stages; if fault does not clear replace the
Configuration control
HP w No Heat
Fault
A heat pump has been discovered but no **Pressing the "Restore Factory Defaults" button will reset
CFG.002.00 Critical compressor stages have been enabled all control settings back to the original setting
Configuration A zone has been enabled with no
Zn w No Tmp
CFG.003.00 Critical Fault temperature sensor assigned Either connect/associate a zone sensor or delete the zone Obselete
Configuration A zone has been enabled with no damper
Zn w No Damp
CFG.003.01 Critical Fault assigned Either connect/associate a damper or delete the zone Obselete
Configuration
No Dmp Zn
CFG.003.02 Major Fault Obselete
 Configuration
Sen no Zn
CFG.003.03 Normal Fault Obselete
Zoning has been enabled and bypass strategy is selected
for either heating or cooling mode but bypass damper has
not been enabled; press "Restore Factory Defaults" button
Configuration to reconfigure setting. If fault does not clear replace the
No Byps Damp
Fault control

Zoning has been enabled but the bypass **Pressing the "Restore Factory Defaults" button will reset
CFG.003.04 Critical damper has not been enabled all control settings back to the original setting Future release
Zoning has been enabled but the When zoning is enabled the discharge temperature sensor
discharge temperature sensor has not should be automatically enabled; press "Restore Factory
been enabled Defaults" button to reconfigure setting. If fault does not
Configuration
No Dschg Tmp clear replace the control
Fault
**Neither heating or cooling will operate
without a valid discharge temperature **Pressing the "Restore Factory Defaults" button will reset
CFG.003.05 Major sensor all control settings back to the original setting

Zone Panel for zones 1-4 should be in "Primary" position

Zone Panel for zones 5-8 should be in "Secondary"
position

**When a Zone Panel is discovered it is created in the

equipment list. Depending on the position of the switch the
Configuration
St Swch Same device is categorized as primary or secondary. If the
Fault
switch position is changed after discovering the original
switch position, a second device is created in the
equipment list. Now two Zone Panels with the same serial
number will be in the equipment list (one will be Online
Two zone panels are installed and both and the other Offline). Navigate to the
have the zone panel dipswitch in the Diagnostics→Summary Table screen to remove the
CFG.003.06 Major same position Offline device.

When zoning is enabled the differential static pressure

sensor should be automatically enabled; press "Restore
Configuration
Prsr Sen Err Factory Defaults" button to reconfigure this setting
Fault
Zoning has been enabled but the
Differential Static Pressure Sensor has **Pressing the "Restore Factory Defaults" button will reset
CFG.003.07 Critical not been enabled all control settings back to the original setting
Check the position of the Zone Panel switch
At least one Zone Panel switch must be in the "primary"
position

**When a Zone Panel is discovered it is created in the

equipment list. Depending on the position of the switch the
Configuration device is categorized as primary or secondary. If the
No Primary Zn
Fault switch position is changed after discovering the original
switch position, a second device is created in the
equipment list. Now two Zone Panels with the same serial
number will be in the equipment list (one will be Online
and the other Offline). Navigate to the
A secondary zone panel has been created Diagnostics→Summary Table screen to remove the
CFG.003.08 Critical with no primary zone panel Offline device.

Zoning has been enabled and bypass strategy is selected

for either heating or cooling mode but differential static
pressure senor has not been enabled; press "Restore
Configuration
Zn No StPrsr Factory Defaults" button to reconfigure setting. If fault
Fault
does not clear replace the control
Zoning has been enabled but the
differential static pressure sensor has not **Pressing the "Restore Factory Defaults" button will reset
CFG.003.09 Critical been enabled all control settings back to the original setting
Press "Restore Factory Defaults" button to rediscover all
communicating components; if fault does not clear replace
Configuration the control
Zn No Master
Fault
Zoning has been enabled but the primary **Pressing the "Restore Factory Defaults" button will reset
CFG.003.10 Critical Zone Panel has not been enabled all control settings back to the original setting
Configuration Temperature sensors installed do not have humiidty
No Hum Sen
CFG.004.00 Normal Fault No humidity sensor is reporting sensing capability
No outdoor temperature sensor has been installed
Configuration
No ODTmp Sen
Fault No Outdoor Temperature Sensor is Outdoor temperature sensor has been installed but not
CFG.004.01 Major reporting enabled in Advanced Installer Settings>Sensors
A communicating and non-
Configuration
24v&COMM EAC communicating air cleaner has been
Fault
CFG.004.02 Normal enabled Obselete
Configuration A Media and Electronic Air Cleaner has
Media & EAC
CFG.004.03 Normal Fault been enabled Obselete
Configuration A Relay Panel and communicating A non-communicating indoor unit matched with a
Com Cnflct
CFG.005.00 Critical Fault outdoor unit has been discovered communicating outdoor unit will not be supported

A zone's temperature sensor is assigned Verify that each damper is associated to either a wired or
Configuration List the zone
Zn Bad Tmp to a zone sensor that does not exist wireless temperature sensor
Fault number/name in alert
CFG.006.00 Major message
Configuration The secondary temperature sensor
Zn Bad Tmp 2
CFG.006.01 Major Fault assigned to a zone that does not exist Obselete
Configuration
Zn Bad Sched A zones set point schedule is assigned to
Fault
CFG.006.02 Critical a schedule that does not exist Obselete
Zoning is enabled but no temperature
Configuration sensors have been enabled All dampers must be associated to a temperature sensor;
Znlist empty
Fault verify all dampers are assigned to a valid indoor
CFG.006.03 Critical temperature sesnor
Press "Restore Factory Defaults" button to rediscover all
equipment stages; if fault does not clear replace the
Duplicate OD Configuration control
unit stages Fault
Multiple outdoor unit stages are **Pressing the "Restore Factory Defaults" button will reset
CFG.007.01 Critical configured as the same stage all control settings back to the original setting
Press "Restore Factory Defaults" button to rediscover all
equipment stages; if fault does not clear replace the
Missing OD unit Configuration control
stage Fault
Stage 2 is configured for the outdoor unit **Pressing the "Restore Factory Defaults" button will reset
CFG.007.02 Critical but stage 1 is not all control settings back to the original setting
Press "Restore Factory Defaults" button to rediscover all
equipment stages; if fault does not clear replace the
Duplicate ID Configuration control
unit stages Fault
Multiple indoor unit stages are configured **Pressing the "Restore Factory Defaults" button will reset
CFG.008.01 Critical as the same stage all control settings back to the original setting
 Press "Restore Factory Defaults" button to rediscover all
equipment stages; if fault does not clear replace the
Missing ID unit Configuration control
stage Fault
Stage 2 is configured for the indoor unit **Pressing the "Restore Factory Defaults" button will reset
CFG.008.02 Critical but stage 1 is not all control settings back to the original setting
(Modulating Furnaces Only)
Comfort control mode on the furnace user interface is set
for 24v when installed with 950 comfort control and no
Relay Panel
**If installed as part of a communicating system, the
comfort control mode must be set to communicating
Configuration (COMM)
FSSL w NoStg
Fault
Press "Restore Factory Defaults" button to rediscover all
equipment stages; if fault does not clear replace the
control
A fossil fuel indoor unit has been
discovered but no heat stages have been **Pressing the "Restore Factory Defaults" button will reset
CFG.008.03 Critical enabled all control settings back to the original setting Updated rev.19
Press "Restore Factory Defaults" button to rediscover all
equipment stages; if fault does not clear replace the
Configuration control
HYDR w NoStg
Fault A hydronic indoor unit has been
discovered but no heat stages have been **Pressing the "Restore Factory Defaults" button will reset
CFG.008.04 Critical enabled all control settings back to the original setting

Verify the number of stages configured in the 950 control

matches the dipswitch postion on the EHC board

Configuration There is an Stage Capacity Mismatch Press "Restore Factory Defaults" button to rediscover all
IDStgMssMtch
Fault between the stages discovered and the equipment stages; if fault does not clear replace the
current stages reporting.This alarm is control
caused due to change in dip switch
settings or change in heat banks after **Pressing the "Restore Factory Defaults" button will reset
CFG.008.05 Normal IDU is discovered. all control settings back to the original setting
Communicating zone sensor has been installed and
A communicating zone sensor has been addressed but zoning has not been enabled
addressed to a zone that doesn't exist
Configuration
No CSOD ZnId Communicating zone sensor has been addressed to a
Fault
**This alert will be cleared once zoning zone that does not exist
has been enabled and a corresponding
CFG.009.00 Major zone number is created

Press "Restore Factory Defaults" button to reconfigure

Zn Bad Sched setting. If fault does not clear replace the control
One or more zone’s weekly setpoint
schedule is set to a schedule that does **Pressing the "Restore Equipment Defaults" button will
SCH.001.00 Major exist. reset all control settings back to the original setting

Press "Restore Factory Defaults" button to reconfigure

Zn Bad Sched setting. If fault does not clear replace the control
One or more zone’s calendar setpoint
schedule is set to a schedule that does **Pressing the "Restore Equipment Defaults" button will
SCH.001.01 Major not exist. reset all control settings back to the original setting
Reload software by performing a software upgrade; if
fault does not clear replace the control
ZB DL FL SW Wireless Fault
control was not able to configure onboard
SOP.001.01 Critical temperature sensor
Cycle power to comfort control; if fault does not clear
replace the control
ZB DL FL Oth Wireless Fault
control was not able to configure onboard
SOP.001.02 Critical temperature sensor
SOP.002.00 Normal Def fault Defrost Fault Obselete

Verify control is connected to wireless network; if

connected then verify Remote Services have been
Callout Fail
enabled
Remote Services connection has been
SOP.003.00 Normal Remote Services Fault lost **This fault does not affect heating or cooling operation

The current indoor temperature exceeds the operating

range of the control (20⁰ - 120⁰F)

This alert disables zoning

Sensor is open or shorted Display alert on home
IDT1 SensFlt operation. All dampers have been
**4.99vDC = Open sensor screen just like a opened and your heating/cooling
**0vDC = Shorted sensor critical alert operation is being maintained by the
Also list the zone temperature sensor in Zone “_”.
Indoor Temp Sensor Indoor temperature sensor is connected to a Zone Panel number/name in the Please contact your dealer for
SOP.004.00 Major Fault Indoor temperature sensor fault which has been disabled or is not communicating alert message further assistance.
Should only be
triggerred whne an
ODT2 SensFlt Outdoor temperature sensor fault outdoor temperature
Outdoor Temp Sensor sensor has been
SOP.004.01 Major Fault **4.99vDC = Open sensor enabled
Cycle power to comfort control; if fault does not clear
replace the control
RH SensFlt
RH Sensor in the 950 control stopped
SOP.004.02 Major RH Sensor Fault reporting

RH Sensor in the communciating 940

sensor has stopped reporting
RH SensFltEx If communicating sensor is reporting cycle power to
**This alert may be accompanied with a sensor; if alert does not clear replace the sensor
SOP.004.00 which indicates a zone
SOP.004.03 Major RH Sensor Fault sensor is not reporting
The temperature exceeds the operating range of the
sensor (20⁰ - 190⁰F)
This alert disables zoning
Sensor is open or shorted operation. All dampers have been
DisAir SensF **4.99vDC = Open sensor opened and your heating/cooling
**0vDC = Shorted sensor operation is being maintained by the
Display alert on home temperature sensor in Zone “_”.
Discharge Temp Sensor No source voltage to sensor **With screen just like a Please contact your dealer for
SOP.004.50 Major Fault Discharge Temperature Sensor fault sensor disconnected, 5vDC should be measured critical alert further assistance.
 No static pressure sensor installed

Pressure transducer tubing has been reversed

The static pressure exceeds the operating range of the

sensor (greater than 2"w.c.)
StPrsr SensF
Sensor is open or shorted
**4.99vDC = Open sensor
**0vDC = Shorted sensor

Differential Static Press No source voltage to sensor **With

SOP.004.51 Normal Sensor Fault Differential Static Press Sensor Fault sensor disconnected, 5vDC should be measured
The temperature exceeds the operating range of the
sensor (20⁰ - 120⁰F)

Sensor is shorted
RetAir SensF
**OvDC = Shorted sensor

Return Air Temp Sensor No source voltage to sensor **With

SOP.004.52 Normal Fault Return Air Temperature Sensor fault sensor disconnected, 5vDC should be measured

Low or no airflow

Faulty damper(s) or dampers wired backwards

Incorrect zone airflow size

EX DAT Trips Heating/cooling equipment not operating correctly

This alert disables zoning

Low/high supply air temperature due to low ambient
operation. All dampers have been
cooling or high ambient heating opened and your heating/cooling
The Discharge Temperature Sensor has operation is being maintained by the
tripped 4 times within one hour (TAM7 & TAM8 only) Display alert on home temperature sensor in Zone “_”.
Discharge Temp Sensor Verify airflow mode is set to Constant CFM not Constant screen just like a Please contact your dealer for
SOP.004.54 Major Lockout **Cycle system power to reset Torque critical alert further assistance.

Low or no airflow

Faulty damper(s) or dampers wired backwards

Incorrect zone airflow size

DTS Trip Heating/cooling equipment not operating correctly

Low/high supply air temperature due to low ambient

cooling or high ambient heating

(TAM7 & TAM8 only)

Verify airflow mode is set to Constant CFM not Constant
SOP.004.56 Major Discharge Temp Sensor Trip Torque
The discharge temperature has exceeded the limit setting