COURSE 2- PROJECT INITIATION: STARTING A

SUCCESSFUL PROJECT QUIZ ANSWERS

Week 3: Working Effectively with Stakeholders

Google Project Management: Professional Certificate

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 TABLE OF CONTENT
INTRODUCTION
TEST YOUR KNOWLEDGE: EVALUATING STAKEHOLDERS

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WEEKLY CHALLENGE 3
CONCLUSION

WORKING EFFECTIVELY WITH STAKEHOLDERS

INTRODUCTION
Google Coursera’s Project Management course offers valuable insights on how to
define roles and responsibilities for your project. You’ll learn how to use stakeholder
analysis to identify all stakeholders, understand their interests, and determine their
needs, and When deciding who should be informed about a task. Additionally, the
course will cover how to efficiently utilize RACI (Responsible, Accountable, Consulted,
& Informed) charts to assign tasks and clarify individual team members’ duties.

Each step is important in ensuring that everyone involved in the project can work
together effectively towards the completion of the project goals. Google Coursera’s
Project Management course provides an excellent platform for understanding these
concepts related to assigning roles and responsibilities within a project management
context. x
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TEST YOUR KNOWLEDGE: EVALUATING STAKEHOLDERS

1. Imagine you are a project manager for a healthcare company. When
building a team for a new research project, you create a power grid to
help you figure out which stakeholders to prioritize. Which box in the
grid represents the stakeholders who are the key players on your
team?
Stakeholder Analysis grid with Power and Interest on each axis.
Stakeholder Analysis grid with Power and Interest on each axis. Box A
in upper left (high power, low interest); Box B in the upper right (high
power, high interest); Box C in the lower left (low power, low interest);
Box D in the lower right (low power, high interest)
Box A (high influence, low interest)

Box D (low influence, high interest)

Box B (high influence, high interest) (CORRECT)
Box C (low influence, low interest)
Correct: As a project manager, you should prioritize the stakeholders with higher
interest and influence on your team. You should closely partner with key
stakeholders to reach the desired outcomes.

2. What is the correct order of tasks in a stakeholder analysis?

Determine each stakeholder’s level of interest and influence, list all the stakeholders
the project impacts, and find ways to involve them.
Find ways to involve each stakeholder, list all the stakeholders the project impacts, x
and determine their level of interest and influence.
List all the stakeholders the project impacts, determine their level of interest and
influence, and find ways to involve them. (CORRECT)
 List all the stakeholders the project impacts, find ways to involve them, and determine
their level of interest and influence.
Correct: First, a project manager needs to determine who their stakeholders are and
understand their level of influence and interest. Then, a project manager needs to
decide how to involve them in a project.

3. What does stakeholder analysis enable project managers to do?

Select all that apply.
Accurately predict project outcomes
Select more impactful projects
Build necessary partnerships (CORRECT)

Avoid potential risks down the road (CORRECT)

Correct: Stakeholder analysis tells you which people to include in important
conversation s.This is key to getting the support you need throughout the project. It
also helps you know what to expect so you can avoid surprises down the road.
Correct: Stakeholder analysis can help you know what to expect as the project
unfolds. It can also help you build partnerships and include the right people in
important conversations. x
4. What is it called when a project manager involves stakeholders in
decision-making to reach a broader consensus?
Stakeholder mapping
Stakeholder analysis
Stakeholder buy-in (CORRECT)

Stakeholder identification
Correct: Stakeholder buy-in helps stakeholders feel invested in the outcome of a
project by involving them in decision-making. 

5. When choosing a project team, a project manager considers

required roles, team size, and which three additional factors?
Necessary skills (CORRECT)

Motivation (CORRECT)
 Availability (CORRECT)
Stakeholder preferences

Correct: Everyone on the team needs to have the right skills to do the job. If they
don’t have the necessary skills, the project manager should ensure that they receive
timely training to avoid project delays. Beyond key skills, team members also need
to be available and motivated.
Correct: Everyone on the team needs to feel motivated to complete their assigned
tasks. Motivation is a key ingredient for great work, so it’s important to pick people
who are excited to get involved. Beyond motivation, team members also need to be
available and have key skills.
Correct: Everyone on the team needs to be available to join the project. This means
they are not staffed on another big project and have the time to contribute. Beyond
availability, team members also need to have key skills and be motivated to
complete their tasks.

6. Who is the project sponsor?

x
 The person who will use the product produced by a project
The person who plans, organizes, and oversees the project
The person who is accountable for the project and ensures the project delivers the
agreed-upon value to a business (CORRECT)

The person involved in the project who has a vested interest in the project’s success
Correct: A project sponsor is the person who is accountable for the project. They
ensure the project delivers the agreed-upon value to the business.

7. Which two factors are determined on a stakeholder power grid?

Select all that apply.
Interest (CORRECT)

Influence (CORRECT)
Impact
Input

Correct: The stakeholder power grid is a two-by-two grid used for conducting a
stakeholder analysis. The power grid assigns each stakeholder a level of importance
to the project using two measures: interest and influence.

8. What key questions should you consider when deciding who should
be accountable for a task? select all that apply.
x
 Who might delegate the task to another team member? (CORRECT)
 Which department manages the work?
  Who should perform the work?
 Who should review the work to confirm it is complete? (CORRECT)

GOOGLE PROJECT MANAGEMENT COURSERA

ANSWERS AND STUDY GUIDE
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PROJECT INITIATION: STARTING A SUCCESSFUL

PROJECT WEEKLY CHALLENGE 3
1. Who is responsible for overseeing the scope, schedule, budget, and
quality of a project?
Project manager (CORRECT)
Project sponsor
x
 Product lead
Primary stakeholders

2. Does the project sponsor fund the project?

Yes. The project sponsor plays a vital leadership role, which always includes funding
the project.
No. The project sponsor plays a vital leadership role but does not fund the project.
Sometimes. The project sponsor plays a vital leadership role, which sometimes
includes funding the project. (CORRECT)
Correct: Having a clear idea of project success helps keep stakeholders Correct:
Scope creep refers to changes, growth, and uncontrolled factors that affect a
project scope at any point after the project begins.

3. Which of the following people are likely to be primary stakeholders in

a project? Select all that apply.
Business competitors
The project sponsor (CORRECT)
The project team (CORRECT)
The project client (CORRECT)

4. Which responsibilities belong to project team members?

Report project findings and progress to the project sponsor
Oversee the scope, schedule, budget, and quality of a project

Use technical expertise and interpersonal skills to complete day-to-day tasks

(CORRECT)
Making sure the project fulfils its objective and supports the overall business strategy x
5. Fill in the blank: Stakeholder analysis is the process of identifying
stakeholders and grouping them by _____.
talents and skills
availability and participation
seniority and experience
interest and influence (CORRECT)

6. Which of the following activities are steps in a stakeholder analysis?

Select all that apply.
List the stakeholders impacted by the project (CORRECT)
Determine which stakeholders should be excluded from the project
Assess each stakeholder’s reputation and level of experience
Assess each stakeholder’s level of interest and influence (CORRECT)

7. What does the acronym RACI stand for?

Responsible, Accountable, Consulted, Informed (CORRECT)
Responsible, Accountable, Considered, Informed
Responsible, Accountable, Considered, Interested
Responsible, Appeased, Consulted, Interested

8. In what two ways do RACI charts help project managers

communicate effectively with stakeholders?
Reduce the number of people who need to communicate

x
 Reveal which stakeholders have the greatest interest in the project
Map out each person’s roles and responsibilities (CORRECT)
Eliminate confusion and overlapping work at the task level (CORRECT)

9. As a project manager, you make considerations when building a

team. You decide how many people need to be on the team, what
expertise each member will need to complete their tasks, and if they
have a personal incentive to work on the project. What else should you
consider when building a team?
Team member availability (CORRECT)
Team member communication preferences
Whether the project has a strong business case

Degree of stakeholder engagement

10. As a project manager, you’re prioritizing stakeholders with a power

grid. One stakeholder has low power and high interest. What level of
engagement should the team have with the stakeholder?
Show consideration (CORRECT)
Manage closely
Meet their needs
Monitor

11. Which of the following responsibilities does project management

include?
Apply technical expertise to execute the project’s day-to-day tasks
x
 Sign off on budget and resources
Ensure that the business meets its overall objectives
Oversee the scope, schedule, budget, and quality of a project (CORRECT)

12. Does the project sponsor fund the project?

Yes. The project sponsor plays a vital leadership role, which always includes funding
the project.
No. The project sponsor plays a vital leadership role but does not fund the project.
Sometimes. The project sponsor plays a vital leadership role, which sometimes
includes funding the project. (CORRECT)

13. Which stakeholders benefit directly (not indirectly) from a project’s

success? Select all that apply.
Secondary stakeholders (CORRECT)
Minor players
Key players (CORRECT)

Primary stakeholders
x
14. Who uses technical and interpersonal skills to carry out day-to-day
project tasks?
Project team members (CORRECT)
Secondary stakeholders
Project manager
Project sponsor

15. What is the purpose of a stakeholder analysis?

Determine which stakeholders to exclude from a project
Meet with stakeholders to make major project decisions
Talk to stakeholders and learn about their interests
Identify stakeholders and determine their involvement in a project (CORRECT)

16. What is the first step in a stakeholder analysis?

List the stakeholders impacted by the project (CORRECT)
Determine each stakeholder’s level of interest
Assess each stakeholder’s ability to participate and find ways to involve them
Determine each stakeholder’s level of influence

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17. Which of the following statements are true of RACI charts? Select
all that apply.
x
Record the level of risk stakeholders bring to the project
Assess each stakeholder’s ability to participate and build necessary partnerships
Define project roles and responsibilities to ensure efficiency (CORRECT)
 Determine which stakeholders are responsible for which tasks (CORRECT)

18. In a RACI chart, which type of participation refers to people who

need to know about final decisions or that a task is complete?
Accountable
Informed (CORRECT)
Consulted
Responsible
Correct: There are four types of participation described in a RACI chart: responsible,
accountable, consulted, and informed. Those who are informed need to know about
final decisions or that a task is complete.

19. In the RACI model, which role offers insights or expertise to help
others complete project tasks?
Responsible
Accountable
Consulted (CORRECT)
Informed
Correct: Stakeholders who are consulted are advisors or subject matter experts who
help others complete tasks.

20. What key questions should you consider when deciding who
should be consulted about a task? Select all that apply.
Who might delegate the work to another team member?
Which department manages the work?
Who can give feedback to responsible individuals to help them complete tasks?
(CORRECT)
Who are the subject matter experts (SMEs) for the task? (CORRECT)
Correct: Finding out who has expert knowledge in certain areas helps you determine x
who should be consulted.
21. In your completed RACI chart, how many stakeholders are
consulted for the “create a landing page mockup” task?
0
1
2 or more (CORRECT)
Correct: Feedback The Content Writer, Graphic Designer, and Web Developer could
all be consulted on the mockup because they all contribute to the landing page.

22. In your completed RACI chart, who is responsible for creating the
landing page mockup?
The Web Designer (CORRECT)
The Graphic Designer
The Web Manager
The Web Developer
Correct: The Web Designer creates the layout, determining how the page looks and
how customers interact with it.

23. Which of the following responsibilities does project management

include?
Apply technical expertise to execute the project’s day-to-day tasks
Sign off on budget and resources
Ensure that the business meets its overall objectives
Oversee the scope, schedule, budget, and quality of a project (CORRECT)

24. As a project manager, you’re prioritizing stakeholders using a

power grid. One stakeholder has high power and high interest. What
level of engagement should the team have with the stakeholder?
x
Meet their needs
Monitor
 Show consideration
Manage closely (CORRECT)

25. Which term refers to identifying stakeholders and grouping them

by interest and influence?
Stakeholder monitoring
Steering Committee meeting
Stakeholder buy-in
Stakeholder analysis (CORRECT)

26. Which of the following responsibilities typically belong to the

project manager? Select all that apply.
Sign off on the budget
Control change and monitor project quality (CORRECT)
Develop the project management plan (CORRECT)
Direct project work and report on progress to stakeholders (CORRECT)

27. Which stakeholders are indirectly impacted by a project’s success?

Secondary stakeholders (CORRECT)
Primary stakeholders
Minor players
Key players

28. Which of the following are typical responsibilities of project team

members? Select all that apply.
Take on multiple project tasks (CORRECT)
Initiate the project
Provide technical expertise (CORRECT)
Carry out day-to-day project tasks (CORRECT) x
29. What is the main benefit of making a RACI chart?
Illustrates all of the potential risks and opportunities for success
Determines which stakeholders should fill which roles during a project (CORRECT)
Assesses each stakeholder’s ability to participate and build necessary partnerships
Helps set SMART goals

30. As a project manager, you’re prioritizing stakeholders with a power

grid. One stakeholder has high power and low interest. What level of
engagement should the team have with the stakeholder?
Monitor
Show consideration
Meet their needs (CORRECT)
Manage closely

31. In your completed RACI chart, who is responsible for testing the
landing page?
The Web Developer
The Web Manager
 The Quality Assurance Tester (CORRECT)
The Web Designer

32. In your completed RACI chart, who is responsible for coding the
landing page?
The Quality Assurance Tester
The Graphic Designer
The Web Designer
The Web Developer (CORRECT)

33. In the RACI model, which role reviews the work to confirm it is x

complete?
 Responsible
Accountable (CORRECT)
Consulted
Informed

34. What key questions should you consider when deciding who
should be informed about a task? Select all that apply.
Which department manages the work?
 Who is affected by the outcome? (CORRECT)
 Who is invested in task completion, but not directly involved in the work?
(CORRECT)
Who are the subject matter experts (SMEs) for the task?

35. In your completed RACI chart, how many stakeholders are

accountable for the “design the landing page” task?
0
1 (CORRECT)
2 or more

WORKING EFFECTIVELY WITH STAKEHOLDERS

CONCLUSION
In order to create a successful project, it is critical that everyone involved understands
their roles and responsibilities. Google Coursera’s Project Management course offers
valuable insights on how to properly define roles and utilize RACI charts.
By taking this course, you will be able to ensure efficient communication and
collaboration amongst your team in order to complete your project goals. Join the
learning experience in Coursera today! x
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