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WORK
When you grow up, you might not have a job
We have no idea what the job market will look like in 2050. It is generally
agreed that machine learning and robotics will change almost every line of
work — from producing yoghurt to teaching yoga. However, there are
conflicting views about the nature of the change and its imminence. Some
believe that within a mere decade or two, billions of people will become
economically redundant. Others maintain that even in the long run automation
will keep generating new jobs and greater prosperity for all.
So are we on a verge of a terrifying upheaval, or are such forecasts yet
another example of ill-founded Luddite hysteria? It is hard to say. Fears that
automation will create massive unemployment go back to the nineteenth
century, and so far they have never materialised. Since the beginning of the
Industrial Revolution, for every job lost to a machine at least one new job was
created, and the average standard of living has increased dramatically.! Yet
there are good reasons to think that this time it is different, and that machine
learning will be a real game changer.
Humans have two types of abilities — physical and cognitive. In the past,
machines competed with humans mainly in raw physical abilities, while
humans retained an immense edge over machines in cognition. Hence as
manual jobs in agriculture and industry were automated, new service jobs
emerged that required the kind of cognitive skills only humans possessed:
learning, analysing, communicating and above all understanding human
emotions. However, AI is now beginning to outperform humans in more and
more of these skills, including in the understanding of human emotions.’ We
don’t know of any third field of activity — beyond the physical and the
cognitive — where humans will always retain a secure edge.It is crucial to realise that the AI revolution is not just about computers
getting faster and smarter. It is fuelled by breakthroughs in the life sciences and
the social sciences as well. The better we understand the biochemical
mechanisms that underpin human emotions, desires and choices, the better
computers can become in analysing human behaviour, predicting human
decisions, and replacing human drivers, bankers and lawyers.
In the last few decades research in areas such as neuroscience and
behavioural economics allowed scientists to hack humans, and in particular to
gain a much better understanding of how humans make decisions. It turned out
that our choices of everything from food to mates result not from some
mysterious free will, but rather from billions of neurons calculating
probabilities within a split second. Vaunted ‘human intuition’ is in reality
‘pattern recognition’. Good drivers, bankers and lawyers don’t have magical
intuitions about traffic, investment or negotiation — rather, by recognising
recurring patterns, they spot and try to avoid careless pedestrians, inept
borrowers and dishonest crooks. It also turned out that the biochemical
algorithms of the human brain are far from perfect. They rely on heuristics,
shortcuts and outdated circuits adapted to the African savannah rather than to
the urban jungle. No wonder that even good drivers, bankers and lawyers
sometimes make stupid mistakes.
This means that AI can outperform humans even in tasks that supposedly
demand ‘intuition’. If you think AI needs to compete against the human soul in
terms of mystical hunches — that sounds impossible. But if AI really needs to
compete against neural networks in calculating probabilities and recognising
patterns — that sounds far less daunting.
In particular, AI can be better at jobs that demand intuitions about other
people. Many lines of work — such as driving a vehicle in a street full of
pedestrians, lending money to strangers, and negotiating a business deal —
require the ability to correctly assess the emotions and desires of other people.
Is that kid about to jump onto the road? Does the man in the suit intend to take
my money and disappear? Will that lawyer act on his threats, or is he just
bluffing? As long as it was thought that such emotions and desires were
generated by an immaterial spirit, it seemed obvious that computers will never
be able to replace human drivers, bankers and lawyers. For how can a
computer understand the divinely created human spirit? Yet if these emotions
and desires are in fact no more than biochemical algorithms, there is no reasonand do so far better than any
why computers cannot decipher these algorithms
Homo sapien, en
A driver predicting the intentions of a pedestrian, a banker assessing the
credibility of a potential borrower, and a lawyer gauging the mood at the
negotiation table don’t rely on witchcraft. Rather, unbeknownst to them, their
brains are recognising biochemical patterns by analysing facial expressions,
tones of voice, hand movements, and even body odours. An AI equipped with
the right sensors could do all that far more accurately and reliably than a
human.
Hence the threat of job losses does not result merely from the rise of
infotech. It results from the confluence of infotech with biotech. The way from
the fMRI scanner to the labour market is long and tortuous, but it can still be
covered within a few decades. What brain scientists are learning today about
the amygdala and the cerebellum might make it possible for computers to
outperform human psychiatrists and bodyguards in 2050.
AT not only stands poised to hack humans and outperform them in what were
hitherto uniquely human skills. It also enjoys uniquely non-human abilities,
which make the difference between an AI and a human worker one of kind
rather than merely of degree. Two particularly important non-human abilities
that AI possesses are connectivity and updateability.
Since humans are individuals, it is difficult to connect them to one another
and to make sure that they are all up to date. In contrast, computers aren't
individuals, and it is easy to integrate them into a single flexible network.
Hence what we are facing is not the replacement of millions of individual
human workers by millions of individual robots and computers. Rather,
individual humans are likely to be replaced by an integrated network. When
considering automation it is therefore wrong to compare the abilities of a
single human driver to that of a single self-driving car, or of a single human
doctor to that of a single AI doctor. Rather, we should compare the abilities of
a collection of human individuals to the abilities of an integrated network.
For example, many drivers are unfamiliar with all the changing traffic
regulations, and they often violate them. In addition, since every vehicle is an
autonomous entity, when two vehicles approach the same junction at the same
time, the drivers might miscommunicate their intentions and collide. Self-
driving cars, in contrast, can all be connected to one another. When two such
vehicles approach the same junction, they are not really two separate entities —
they are part of a single algorithm. The chances that they might