Operations Auditing: - o o - o - o o
Operations Auditing: - o o - o - o o
- Control
- Analyses
- Assessments
- Accountability
- Independence
INTRODUCTION TO OPERATIONS AUDITING IAA – INTERNATIONAL STANDARDS FOR THE PROFESSIONAL
PRACTICE OF INTERNAL AUDITING (STANDARDS)
OPERATIONAL AUDITING ISPPIA – International Standards for Professional Practice of
- Comprehensive review of org or functions within an Internal Auditing
enterprise to appraise:
o Efficiency They are intended to:
o Economy of Operations - State the basic principles for the practice of Internal
o Effectives of those functions Auditing
- Mas focus sa specific areas na inaaudit ex. HR - Provide a framework for performing and promoting value-
- Audit of operating units added internal audit activities
o Manu plans / depots / subsi / overseas - Establish the basis for evaluating internal auditing
o Cover administrative and ope controls, RM, GovP performance
- How functional areas of business account their act and - Improve organizational processes and operation
exercise fin control over them
o Review all ope areas of business
- Audit of any Part of Business
o Review EEE which which the mgt is achieving its
own objectives.
o Review of detailed internal control proce
- Appraisal of operations, policies, proce, use of authority,
quality of mgt, effectiveness of methods, special probs and
other phases
Value Proposition of Internal Auditing for Key Stakeholders: Audit Process / Audit Approach:
Internal Auditing 1. Planning
Assurance Insight Objectivity o Establish what are mgt’s obj
- Governance - Catalyst - Integrity
o Define / Establish audit obj and methodology
Represent SHE
(particular focus that auditors will have during
the AE)
Send audit notification letter
Gather background information
Identify risk
Create audit program
o Entrance Meeting
Discuss the planned audit
Solicit Input
Explain timing and resources
2. Fieldwork Frontline Ope
o Gather evidence to accomplish audit obj
Conduct interviews
Review documentation and processes
Test transactions and documentation
o Exit Meeting
Discuss audit results
Resolve questions and concerns
Discuss corrective action plans
3. Reporting nagchecheck
o Communicate audit results
Provide draft report for comments
Accountability, reporting | Delegation, Direction, Resources,
Obtain corrective action plans
Oversight | > Alignment, Communication, Coordination, Collab
Distribute final report to appropriate and
required individuals
AUDITORS’ INDEPENDENCE
4. Follow-up
BSP MORB Section 163
o validation
Independence from:
o verify action plan kung nagawa or hindi - Audited Activity
o Review corrective actions plan and results - Operational Control Processes
Interview staff
Review new processes and Freedom to:
documentation - Report audit results & opinions directly to the BACC
Re-audit
Authorized to:
INTERNAL AUDIT ORGANIZATIONAL STRUCTURE - Directly access and communicate with any officer or
employee
- Examine any of the banks’ activities or entities
- Access any information relevant to the audit
- Composed of:
o Understand business
o Manage business
o Monitor Performance
o Identify OFI’s / Deviations
4. Ethics
o Bound of code of ethics
o Legal and moral conduct by mgt and staff - Sample:
5. Environment
o Responsible way / laws / regulations
o Acting in environmentally responsible way
6. Equity
o Ensures that the mgt is fair
o Avoidance of discrimination and unfairness;
o Acceptance and promotion of diversity
1210. A1. CAE should obtain competent advice and assistance if the 1. Workload / Demand PM
IA staff lacks the knowledge, skills or other competencies needed to - Volume of output and when linked to measures of input, give
perform all or part of the engagement info on quality or quantity matters.
o No. of users / units produced / books in lib
1210.C1 CAE should decline consulting engagement / obtain 2. Economy PM
competent advice and assistance of IA staff lacks knowledge, skills or - Highlight waste in provision of resources
competencies needed to perform all or part of engagement - Same resources may be provided more cheaply or that more
enterprise may be conducted at same cost
Standard 2020 on Communication and Approval o Cleaning costs per hour worked / maintenance
- CAE communicate to senior mgt and to the board the impact costs per unit area
of resource limitation 3. Efficiency PM
- Opportunities to convert resources to end product with less
Modern internal auditing act should be multidisciplinary waste
4. Effectiveness PM
Technical Expert - How obj are being achieved regardless of economy,
Internal Tech External / Outside efficiency, equity
Expert Service Provider 5. Equity PM
Cost Mas mahal internal x - Attention to unfairness or potential social irresponsibility in
Fairness Unfair Mas Independent corp policy and practice
Familiar Mas familiar sa ope Unfamiliar
Transfer of VALUE MONEY FOR AUDITING
- Takes account of the 3 Es
Knowledge
Prioritization - Involve the assessment of an appropriate range of
performance measurement criteria
CAE - Auditor should consider discussing their proposed
- IAA Standards make it clear that the overall assessment and measurement criteria with the mgt
responsibility remains with CAE even when entire parts
of internal audit have been outsourced Add Value by IIA:
- Responsible for all internal audit engagements - Value is provided by:
- Adopts suitable means to ensure this responsibility is met o improving opportunities to achieve organizational
o Minimize risk that IAuditors make pro judgements activities,
that are inconsistent with CAE’s pro judgement o identifying operational improvement,
o Resolve differences in pro judgment over o reducing risk exposure thru both assurance and
significant issues consulting services.
- Stakeholders benefit from the results of internal audit work.
Other source of Technical Act:
- Programme of Control Self Assessment (CSA) BENCHMARKING
o Source in obtaining assurance about highly - Comparison of one’s own perf in a specific area with that
technical act applied by others in compatible circumstances.
o Different from the traditional internal auditing - It is necessary to understand the existing process, systems,
o Less independent, less obj self-assessment by acts, as a firm basis for subsequent comparison with external
mgt and staff points of reference.
- Incorporates establishment of critical success factors
PRODUCTIVITY AND PERFORMANCE MEASUREMENT SYSTEM - Internal audit can benefit from participating in BM
- Process of collecting, analyzing, and reporting info regarding comparison
the perf of indivi, group, org, system or component - Not an end in itself, it identifies and subsequently launch
- Should be restructured from Macro level indicators to a necessary processes
more detailed (micro level) measures relative to specific
areas or divisions. Objectives:
- Maintain competitive advantage
- Standards - Establish current methods, best practice, related trends
o Measurement data - Ensure future survival
- Maintain awareness of customer expectations
o Provided for interpretation
- Ensure that org has the appropriate approach to quality 5. Financial Reporting Process – conso and reporting of
issues. results to interested parties
6. Corporate Framework Process – ensuring effective and
CHAPTER 2 appropriate gov process and external accountability
BUSINESS PROCESSES a. Dev of values, ethics, culture, mgt, strat etc
- Tool used by the auditor to understand the AUDIT TRAIL
- Chain of interrelated events or activities is plotted from the More Detailed Classification of BP
origin to the conclusion. 1. Cash Process – payments from customers, settlement of
debts due
AUDIT TRAIL 2. Info Process – gathering and conversion, analysis to
- Process where u can see the input, process, output decisions
- Preparation and detection 3. Integrity Process – control over the creation,
- Detailed element of transaction implementation, security and use of computer programs, and
- Trace back to initial source controls over the security of data files
- Presented in a chronological order and involves all the steps 4. Launching a new product process – market R&D, finance,
of specific transactions such as changes: tooling up, commencement of production
o Add 5. Payment process – expenditures and payments
o Deletion 6. Planning and control process – planning, executing,
o Update measuring results, comparing actual with planned
7. Production process – production of g/s related controls,
AN AUDIT UNIVERSE OF BP inventory transfers and charges to production for labor and
- Defining Audit Universe / Reviews thru OH
o Departmental / Functional Basis 8. Product Life process – commencing with launching
Advantages: product, thru production, revision, relunch, up to decline
Area under review is bounded 9. Revenue Process – revenue generating and collection
functions
Reporting lines to responsible
10. Time Process – not strictly related to trans flows, it includes
mgt are clear-cut
events caused by passage of time, controls that are
- Often at the point of interaction between systems or depts
periodically applied
where controls are critical
o Gov, RM, and IC are usually much weaker over
WHY ADOPT A “CYCLE” OR “PROCESS” APPROACH TO
BP which cut across departmental frontiers
INTERNAL CONTROL DESIGN AND REVIEW?
- it affords a more natural, systems oriented view by following
SELF ASSESSMENT OF BP THRU CSA
a BP thru its entire life span from inception to ultimate
Control Self Assessment (CSA) Approach
disposition
- Workable alternative to traditional internal audit approach
- Auditors appreciated the idea of natural process or flows as
- Provides lesser level of obj assurance
one definition of audit trail
A HYBRID AUDIT UNI
- Internal audit likely to have AU where some of the potential
AUDIT TRAIL
audit engagements are of subjects which correspond to the
- Preparation and retention within an org
org parts of the business (depts, ope units) while others are
o For an adequate period
of BP which cross over the structural frontiers
o In a reasonably accessible form
o Must avoid double auditing where they
o In enough detail to satisfy the auditors of records
address same issues as part of process audit and
part of functional audit - Allow each detailed element of any trans to be tracked from
its source thru each intermediate stage to its disposition (vv.
REASONS FOR PROCESS WEAKNESSES From final outcome thru the intermediate stages back to
- Control initial sources)
o Weaker between sections than within sections for
- Importance:
behavioral reasons as well.
o Maintain activities / transactions
o There must be an intra-group loyalty than inter-
o Helps in tracing / identifying errors
group rivalry
o Helps auditor to verify / validate
IDENTIFYING THE PROCESS OF AN ORG: Analyze documented audit evidence
- Business Cycle Approach o Provides base of correlation / rectification
o Focuses in number of related economic events Error of Omission – popost dapat per
that occur within an organization that in turn may di pinost
generate transactions and interactions with Error of Commission – pinost mo pero
systems di dapat ipopost
o But should be BP since noy all loop back in - Benefits
cyclical way o Accountability
o Correction of Transaction
Six Ubiquitous Process o Detection of Fraud
1. Revenue Process – exchange p/s for cash Thru:
a. Credit granting History
b. Processing orders Source of document
c. Delivery shipping etc o Maiidentify mga nag
2. Expenditure Process – acquire g/s labor prop, then pay commit ng
3. Production / Conversion Process – utilization and mgt of irregularities
various resources - Also a control (policy /procedure / rules / conduct
a. Key issues accountability for the movement and implemented)
usage of resources up to point of supply which is
then dealt within in the rev cycle Basic Controls in System:
b. Includes: - Maker and checker controls
i. Product Accounting / costing - Input Controls
ii. Manufacturing Control - Validation Controls
iii. Stock Management - Output Controls
4. Treasury Process – relating to capital funds o Printing and distribution report
a. Cash req cash flow mgt
b. Allocation of available cash to ope
c. Investment planning BP IN THE SAPG
d. Outflow of cash to investors and creditors SAPG
- Indicates other SAPGs with which the subject of the SAPG 2. Financial and Accounting
interacts – either because what happens in that other area of 3. Personnel
the business impacts on the subject of the SAPG, or what 4. Procurement
happens within the subject covered by the SAPG impacts 5. Stock and Materials Handling
upon other areas of the business 6. Production / Manufacturing
- First four SAPG process categories: 7. Marketing and Sales
o Built around a range of related economic events 8. After Sales Support
which may in turn generate transactions and 9. Research and Development
interactions with systems. 10. Information Technology
- Main / Secondary Relationships of BP in SAPGs: 11. Contracting
o Intended to further assist users in selecting the 12. Governance, RM, IC (web-based SAPG source)
appropriate combinations of SAPGs which can
readily support the structural obj of their FORMAT OF SAPGs
adopted Audit Universe approach. 1. Title Page
o Records the details of subject matter covered by
HALLMARKS OF A GOOD BP / HOW CAN WE SAY THAT AN ORG SAPG and reference bumber
HAS A SOUND BP? o Record dets about the specific audit project
1. Designed to meet obj which are clear o Describes control objectives for the relevant
2. Has regard to competitive issues system
3. Performance can be (and is) measured 2. The Risk / Control Issues
4. Unsatisfactory perf is rectified o Expressed in form of questions
5. Activities are completed in a timely way o Subdivided to:
6. Processes are cost effective Key Issues – more significant / crucial
7. Controls are “preventative” rather than merely “permissive” points
a. CONTROLS Detailed Issues – take user into more
Ex: Information Leakage underlying system considerations
i. Preventive – avoid impact Utilized if there was a potential
Controls for access weakness revealed in key
ii. Detective – mitigate / lessened risk issues
Audit trail detect the o Parts:
unauthorized (audit logs) Sequence
iii. Corrective Risk / Control Issues
Correct user access / update Current Control / Measure – to address
issues raised.
8. As few “movements / stages” as possible WP Ref. – working paper cross-ref
9. Unnecessary steps have been eliminated Effective Yes/No – if effective ung
a. Noting is done which is unimportant to the controls in supporting required obj
achievement of obj Compliance Testing – record test
10. Proper authorizations applied / summary outcome
11. Controls positioned as early as possible in the process Substantive Testing
12. Documented Weakness to report
13. Has an audit trail 3. System Interfaces – alert auditors to the likely interfaces
14. Right people doing the right job between the system / activity being addressed in the SAPG
15. Room for adaptation (OFI) and any others.
16. Defines risks within the process itself o Input / output connections
o Risk assessment
RISK IN OPERATIONAL AUDITING
AUDIT PROGRAM GUIDE: - The use of Risk Assessment of IAuditors can ope at
- Program for auditors to follow different levels of audit planning and act:
- Determine course of action o Tactical Level
- Highlight steps to be taken apply RA techniques to potential
- Intended for Audit acts universe of possible audit projects
Involves dev of an audit risk formula
1. SAPG / Standard - Basic for all o Operational Level
2. TAPG / Tailored - More specific RA linked to an evaluation of control
3. CAPG / Compliance - Regulatory requirements effectiveness
4. FAPG / Fixed / Flexible - As-is / Update or change APG Auditing efforts are concentrated on
highly risky, poorly controlled
CHAPTER 3
DEVELOPING OPE REVIEW PROGRAMMES FOR MANAGERIAL Nature of Risk
AND AUDIT USE - Inherent Risk – extent / size
o Easy to determine objectively
SAPG - Control Risk / System Risk – probability dimension
- Practical method of documenting all the elements of an o More subjective dimension
operational audit review in a form which resembles the
traditional internal control questionnaire (ICQ) Exposure – unwanted event or outcome that mgt would wish to avoid
- Intended for use during mgt and audit reviews of - Can be financial / nonfinancial (like loss of reputation)
activities within an org - Auditors when considering risk exposures, should take broad
- Most are designed to cover systems which have interfaces view of the potential aspects on the org and not concentrate
with other systems solely on financial aspects.
- Users of it may choose to develop a
o Fact Finding Programme Measuring Risk
o High Level Review Programme RISK = IMPACT x LIKELIHOOD
- Basis in dividing the org for reviewing the effectiveness 2 Elements of Inherent Risk:
of IC: 1. Expression of the type of exposure
o Functionally Based – based on org structure 2. Likely Extent (measure of size)
o Operationally Based - based on prime acts
12 Main Areas (Based on the division of Audit Universe of MEASURING CONTROL EFFECTIVENESS
Potential Review Projects) CE – has a variability
1. Management and Administration - Product of 2 dimensions:
o Potential effectiveness of a control activity - Effectiveness and efficiency of operations
assuming that it is applied correctly all the time by - Safeguarding of assets
staff and mgt + - Compliance with laws, regulations and contracts
o Actual extent it is complied with
- Vary between exposures it impacts upon COSO’S FRAMEWORK
- Inaadopt sa identification ng IC
CHAPTER 4 - Nonprofit ORG
GOVERNANCE PROCESSES - Help org to identify – achieve org goals
Internal Audit
- Primarily involved with internal gov processes
- More active in:
o Reviewing the board
o Providing a service with respect to the
accountability of the org to its stakeholders
(TOP VIEW)
ORG’S RESPONSIBILITIES: Categories of Obj provided by the Framework for ord to focus on
- Complies with society’s legal and regulatory RULES differing aspects of IC:
- Satisfies the GENERALLY ACCEPTED business norms, 1. Operations Obj – effectiveness and efficiency of entity’s ope
ethical precepts, and social expectations of society 2. Reporting Obj – internal and external fin and non-fin
- Provides OVERALL BENEFIT TO SOCIETY | enhances reporting, encompasses reliability, timeliness, transparency
interests of specific stakeholders in LT and ST 3. Compliance Obj – adherence to alws
- Reports fully and truthfully to its owners, regulators, other
stakeholders, and gen public to ensure ACCOUNTABILITY (FRONT VIEW)
for its decisions, actions, conduct and perf. COMPONENTS OF INTERNAL CONTROL:
1. CONTROL ENVIRONMENT
Gov Process – conduct its affairs to meet these objs. - Set of standards
BOD | BOT – accountable for the effectiveness of the gov process. - BOD and SM establish tone at the top regarding importance
of IC
- Comprises:
o integrity and ethical values of the org
o Parameters enabling the BOD to carry out is
governance oversight responsibilities
o Org structure and assignment of authority
o Process of attracting, developing, and retaining
competent
Periodical Assessment of IA - Has pervasive impact on the overall system of IC
- Assess the state of ethical climate of the org and the
effectiveness of its strat, tactics, commu, and other 2. RISK ASSESSMENT
processes in achieving the desired level of legal and ethical - Managing risks from External (noncontrollable) and Internal
compliance. (controllable)
- Involves dynamic and iterative process for identifying and
RELATIONSHIP OF GOV, RM, AND IC assessing risks to the achievement of obj.
- Forms the basis for determining how risks will be managed.
INTERNAL CONTROL - Requires mgt to consider the impact of possible changes in
- integral part of ERM the external env
- COSO model treats it as a process, - Entails:
effected by an entity’s BOD, o Identifying events which represent risk
designed to provide RA regarding o Measuring/Understanding/Assessing risk
achievement of obj
associated w/ events
- Setting up process to mitigate
o Deciding how to respond to them
risk
Components:
- SHOULD BE PRESENT AND FUNCTIONING
EFFECTIVELY)
o No material weaknesses identified
o Within the risk appetite of organization
1. Internal Environment
o RM, philosophy, risk appetite, integrity, ethical
values, overall env
2. Objective Setting SCOPE OF IAUDIT’S ROLE IN RM
o precedes event identification Assurance Role Consulting Role Mgt Role
3. Event Identification - may opinion - nagiging partner - Setting risk appetite
o relates to internal and external events affecting the - may report ng RM ang IAuditor - Imposing RM
- Assurance on RM - faci identification processes
org - Assurance that risks and eval of risks - Managing assurance
4. Risk Assessment are correctly - coaching mgt - Making decisions on
o considers likelihood and impact as a basis for RM evaluated - coordinating risk response
5. Risk Response - Eval RM processes - consolidating the - Implementing risk
o Should be consistent with org’s risk tolerances and - Eval the reporting of report responses on mgt’s
key risks - maintain and dev behalf
appetite
- Reviewing mgt of ERM framework - Accountability for
6. Control Activities key risks - Championing RM
o Policies and procedures to ensure the establishment of
effectiveness of risk responses ERM
7. Info and Communication - Developing RM strat
o Identifies, captures, and communicates relevant for board approval
and timely info
8. Monitoring Core internal auditing Legitimate internal Roles internal
roles in regard to auditing roles – with auditing should NOT o Penetration tests
ERM safeguards undertake o Incident reports
o Process reviews
Internal Audit o Mgt input
- Must advise the board and mgt on the adequacy of RM
o Risk scenario creation
process,
o Security assessments
- Draw attention to significant risk that may be overlooking or
focusing upon inadequately in the estimation of internal audit - Must be continuously updated
QUAD A – Inherent Risk – very likely to occur and have large impact
QUAD B – IR – not very likely to occur but will have a large impact
QUAD C – IR – very likely to occur, repeatedly, but unlikely to have a
large impact
QUAD D – not very likely and of no great likely significance if it does
Risk Register
- Consolidate risk data into one place
- Permit the tracking of risk
- Show:
o Severity
o source
o potential impact of the risk
o risk owner
o current status and disposition of risk
- Risks are identified thru:
o Audits
o Vulnerability assessments