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KeHE CONNECT Retailer Reference Guide June 2022

The document provides instructions for registering for and navigating the KeHE CONNECT Retailer platform. It outlines how to register a new account, log in, search for products, create and manage orders, find invoices and pricing information, and access help resources.

Uploaded by

John Morrison
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© © All Rights Reserved
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608 views

KeHE CONNECT Retailer Reference Guide June 2022

The document provides instructions for registering for and navigating the KeHE CONNECT Retailer platform. It outlines how to register a new account, log in, search for products, create and manage orders, find invoices and pricing information, and access help resources.

Uploaded by

John Morrison
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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KeHE CONNECT Retailer™

1
Register for KeHE CONNECT Retailer™
Step 1: Go to connectretailer.kehe.com
Step 2: Follow the prompts to register as a new user
Step 3: Watch for the confirmation email and complete your registration
This email may land in your junk folder, so please check there if you don’t see it
For expedited registration, perform the steps above, then call KeHE’s Retail Tech Support team
at 866-239-7348

All new users will need to


register for KeHE CONNECT
Retailer.

2
Log into KeHE CONNECT Retailer
Step 1: Go to www.connectretailer.kehe.com
Step 2: Enter your email address and password You must be registered to log into KeHE CONNECT
Retailer™.
Step 3: You will see the KeHE CONNECT Retailer™ homepage

3
KeHE CONNECT Retailer™ Homepage
Customer name and
associated
Navigate to other sections DC+customer number
Search for products

View draft orders and


submitted orders Start an order

4
Product Search
There are two ways to search for products in KeHE CONNECT Retailer™.
1. Type the item name, item number, UPC number, brand or category in the Search Products bar
2. Open the Products drop down from the main menu and select a category or shop all categories

5
Filter the Product Search Results
The filter menu will help you narrow down your search results.

Filter your search


results by New, On
Promotion, Shipper,
CAREtrade,
DIVERSEtrade and
elevate

Filter by Category

Filter by Brand Filter by Trait Filter by Status

6
Add a product to your shopping cart
1. Find the item you want to add to your shopping cart
2. Click the Add button
3. Enter a name for your order (required) and PO number (optional)
4. Click Add to Cart

7
Start an order
1. Click on Create New Order
2. Select Create Order and enter the order name (required) and PO number (optional)
3. Click Create

8
Upload an order via File Upload
1. Click on Create New Order
2. Select File Upload
3. Download the template
4. Upload the completed file
5. Click Create

9
Check the status of your order
1. Click on the Orders tab from the top menu
2. Select Drafts to see orders that have not been submitted
3. Select Pending to see orders with custom, pre-defined discounts that are set aside for future ordering
4. Select Open to see orders that have been submitted but not yet invoiced
5. Select History to see completed orders that have been invoiced

10
Find and download invoices
1. Click on the Invoices tab from the top menu
2. Search for invoices by invoice number, UPC code, brand name, etc.
3. Search for invoices by dates
4. Export selected invoices

11
Pricing and Publications
1. Click on the Pricing and Publications tab from the top menu
2. Select the type of publication

Cadia
Resources are
available only
to Natural
customers

12
Make a favorites list Lists can be
exported
as an excel
1. Click on the profile icon file or a
2. Select My Lists PDF.

3. Click on Create List


4. Give your list a name and click Create
5. Add items to your list by clicking on the heart icon

Click the heart


icon next to the
item to add it to
your favorites list.

13
GETTING HELP
Click on the ?
icon to open
the help page.

For technical
support, call
866-239-7348.

Contact
Retail Tech Support at
866-239-7348

14

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