MODULE 2:

Guidelines of an Effective
Interview and Health History
NCM 101

Name of Student: Sean Michael S. Comprendio

Section: BSN 1-F
University of San Agustin

Date Started: College of Nursing, Nutrition and Dietetics

Nursing Program

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 NCM 101: HEALTH ASSESSMENT

Introduction
This learning and assessment workbook introduces you to the different methods of
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data collection and the guidelines of an effective interview.

At the end of this module, you will be able to:

• Identify three methods of data collection, and give examples of how each is
useful.
• Compare directive and nondirective approaches to interviewing.
• Differentiate closed and open-ended questions, providing examples and
listing advantages and disadvantages of each.

Data Collection
- Is the process of gathering information about a client’s health status. It must
be both systematic and continuous to prevent the omission of significant data
and reflect a client’s changing health status.

Read about the Data Collection in any of the resource materials or on the internet.
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I have read and understood the following resource material / internet site:

Provide the definition of the following terminologies:

QUESTIONS
OBSERVATION:
Observation is gathering data that uses the five senses, including looking, watching, surveying
and appraising.

EXAMINATION:
Examination is obtaining baseline data, obtain data that will help the nurse establish nursing
diagnosis and plan client's care, evaluate the physiologic outcomes of health care.

INTERVIEW:
Interview is a purposeful conversation between the patient and the nurse, it consists of asking
questions designed to elicit subjective data-what the person says about himself or herself.

Read about the Phases of the Interview Process in any of the resource materials or
on the internet.
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I have read and understood the following resource material / internet site:
______________________________________________________________________________________

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Provide the definition of the following phases and give an example for what a nurse
QUESTIONS
would do on each phase:

Pre-interaction Phase:
Pre-interaction Phase or Prepatory phase, it is before the first meeting of the nurse with the
patient.
In the Pre-interaction Phase, this is where the nurse prepares for the patient on how to
effectively get the trust of the patient so it builds a good nurse-patient relationship.

Introductory Phase:
Introductory Phase, this is first meeting of the nurse with the patient.
In th e In t r o d u c t o r y Ph a s e , th i s is wh e r e th e nu r s e sh o u l d ga i n th e tr u s t of th e pa t i e n t . S o, we
nurses should be capable of enabling them to express their concerns by being open-minded and
also be ready in what action a patient should show.

Working Phase:
Working Phase or Maintenance Phase, the nurse and the patient cooperate with each other in terms of
planning a goal to attain the patient health recovery.
As a nurse, assessing the patient's learning needs and enabling them to understand their condition, treating
the patient as a valued individual that includes the patient in the decisions making about their care, addressing
the patient in the way they prefer, respecting their personal space and treating them with respect at all times.

Termination Phase:
Termination Phase or Concluding Phase, Ending the nurse-patient relationship as it successfully obtain the
goal of the nurse that the patient is fully recovered.
We nurses must value the feelings of our patient because we care for them and help them overcome their
situation. With the help of our communication skills it will influence the patient to communicate openly with
others, to god and being hopeful. We nurses must guide our patient’s health beliefs and practices including
their family in order to necessarily attain healthcare.

Communication
- Exchanging information, thoughts, and feelings among people using speech
or other means. The patient conveys their fears and concerns to their nurse to
help them make a correct diagnosis. Thus, the benefits of nurses being able to
communicate effectively are overwhelmingly critical.

Make a diagram or flow-chart of the process of communication using the following

QUESTIONS
factors (Sender, Receiver, Message, Response, Barriers):

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Read about the Types or Modes of Communication in any of the resource materials
or on the internet.
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I have read and understood the following resource material / internet site:
______________________________________________________________________________________

Give five (5) examples of Non-Verbal Communication cues that would hinder a
QUESTIONS nurse from communicating effectively to a client.

1. Facial Expressions

2. Body movement

3. Gestures

4. Dress

5. Voice tone

Formulate three (3) examples of Close-ended Questions used in an interview and

QUESTIONS
formulate their Open-Ended Question equivalent.

Close-ended Question Open Ended Question

1. Is your day good? How is it good?

2. What medicine did you take?

Did you take your medicines?

3. Did you quit smoking? How does it feel when you smoke and
you do not smoke?

Read about the Special Considerations in the conduct of an interview in any of the
resource materials or on the internet.
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I have read and understood the following resource material / internet site:
______________________________________________________________________________________

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Knowing the Interview Process and Communication Skills, reflect on the following:
SELF
REFLECTION
1. What scenario/s have you encountered in your life, that you could have wished
you had known this topic? Elaborate your example.
In my high school days because I'm shy on talking to other people as it
bothers me on how I can communicate with them that they can feel
entertained by me talking to them and they can't feel boredom when talking
to me.

2. How could you have used your knowledge in this/these scenario/s?

This topic will be very useful as it talking about the phases on how we use
our communication skills to gain trust and to build a nurse-patient
relationship. With these strategies it will set a goal for the patient's recovery
and we nurses shall assist them in doing so.

3. As an Augustinian Nursing Student, how would this topic be beneficial to your

career path?
As an Augustinian Nursing Student, this topic would be very beneficial as it
helps us nurses striving to become sensitive that make us more genuine,
which encourages self-growth and self-actualization in both us nurses and
the patient that can increase confidence in us nurses in managing
challenging situations.

Thankyou for answering the questions of this module with utmost honesty and zeal.
READ Keep in mind that plagiarism, in any form, is not tolerated with this curriculum. So
please note the source of your answers in the green boxes provided. For book
sources: Name of Author and the Book Name, for internet sources: the website.

You may, print and answer this self-directed module, scan it as PDF and upload on
the drop box in your neolms or super-impose your answers digitally on the spaces
provided, save it as PDF and upload them on the drop box in your neolms.

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