Volume 8, Issue 4, April 2023 International Journal of Innovative Science and Research Technology

ISSN No:-2456-2165

Enhanced User Convenient Campus based

E-Rickshaw Polling System Using Flutter
Dr. V Sindhu1*
Assistant Professor
School of Computer Applications
Lovely Professional University, Punjab

Himanshu, Swagat Sourav Mahana, Divyansh Kumar

Masters in Computer Application Lovely Professional University, Punjab

Abstract:- Online Cab Booking System is the The Cab Booking System is an excellent example of
development of a mobile application specifically the integration of modern technology into traditional
designed for a cab booking system within a small zone industries, resulting in enhanced customer experience,
area, such as a university campus. The study aims to improved service delivery, and increased efficiency.[3] The
identify the key features and requirements for the app paper will provide a comprehensive analysis of the Cab
and provide insights into the potential benefits it can Booking System and its potential impact on the
offer to the university community. Moreover, the study transportation industry, making it a valuable resource for
will evaluate the technological requirements for academics, researchers, and industry practitioners.
developing a mobile app-based cab booking system
within the small zone area of the university, including II. PROBLEM STATEMENT
the necessary infrastructure, equipment, and software.
Overall, this study aims to provide a comprehensive  Availability: Depending on the time of day, there may be
understanding of the development of a mobile app-based a limited number of e-rickshaws available for students to
cab booking system using Flutter and an IDE for use, particularly during peak hours when classes start and
Android development within a small zone area like a end.
university campus and provide recommendations for  Safety concerns: Students may be concerned about the
app developers and university administrators to enhance safety of e-rickshaws, particularly if they are traveling
the transportation options available to the university alone at night. It is important to ensure that the e-rickshaw
community. is in good condition and that the driver is licensed and
experienced.
Keywords:- Cab booking, Flutter, IDE, Android.  Fare disputes: Sometimes, e-rickshaw drivers may charge
students more than the fair price, especially if they are
I. INTRODUCTION new to the area and are not familiar with the regular fare.
This can be frustrating for students who are trying to
The Cab Booking System (CBS) has emerged as an budget their expenses.
innovative solution to the challenges faced by the  Traffic congestion: During rush hour, there may be a lot
transportation industry. This system offers an on-demand,
of traffic congestion, which can cause delays and increase
convenient, and user-friendly approach to booking and
travel time for students. [4] This can be particularly
managing taxi services. The CBS is a significant step
challenging if they are trying to get to class on time.
towards digitalization and modernization of the
 Environmental impact: E-rickshaws are often considered
transportation industry, making it easier for people to access
a more environmentally friendly mode of transportation
taxis without any hassle. The system provides a platform for
than other vehicles, but they still contribute to air and
users to book taxis online and track their booking status in
noise pollution. This may be a concern for students who
real-time.[1]
are environmentally conscious.[5]
Cab Booking System, including its architecture,
III. PROPOSED METHODOLOGY
design, features, and benefits, examines the impact of the
CBS on the transportation industry, particularly on customer Online booking systems offer a range of features that
satisfaction, efficiency, and profitability. The research paper enhance the convenience of customers while streamlining
will focus on the technological advancements and business operations.[6] These features include the ability to
innovations that have enabled the development and view real-time availability, schedule appointments, make
implementation of the CBS.[2] The study will also analyze online payments, receive automated confirmations and
the challenges faced during the implementation of the CBS, reminders, integrate with social media platforms, offer
such as data privacy and security, and propose potential feedback mechanisms such as ratings and reviews, and
solutions to overcome these challenges. manage multiple locations or services from a single
platform. By providing these features, businesses can
efficiently manage their resources and provide customers
with a seamless booking process.[7] Additionally,
customers benefit from the convenience of being able to

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Volume 8, Issue 4, April 2023 International Journal of Innovative Science and Research Technology
ISSN No:-2456-2165
easily schedule appointments, make secure online payments,
and receive automated confirmations and reminders,
reducing the likelihood of no-shows or missed
appointments. The integration with social media platforms
and feedback mechanisms also provides valuable
information to both businesses and potential customers.[8]
Overall, the various features provided by online booking
systems contribute to a more efficient and streamlined
process for both businesses and customers.

Fig. 1: Use Case Diagram of Proposed Model

IV. FEATURES OF THE PROPOSED MODEL  Step 9: Provide reporting and analytics features to help
businesses track their performance and identify areas for
The proposed E-Rickshaw system has addressed the improvement.
issues faced by student in an educational institution where  Step 10: Continuously update and improve the system to
the campus is quite big in size. [9] It focuses to provided enhance the user experience and provide better quality
solution to the student to pool the e-Rickshaw service service.
provided in campus with ease. The app has been developed
keeping in mind the following features, V. USE CASE OF THE PROPOSED MODEL
 Step 1: Display the available services and their
availability in real-time. The application has been developed for both the driver
 Step 2: Allow customers to select a service and schedule and the customer to operate with ease. The model is divided
an appointment at their convenience. into two phases as user side interface and driver side
 Step 3: Provide online payment options for customers to interface, each of these interfaces provided required services
make payment for their bookings securely. with ease.[10] Following are the description of the interface.
 Step 4: Send automated confirmations and reminders to
A. User Side Interface:
customers via email or SMS.
 Login: Authenticate with the system to access the cab
 Step 5: Integrate with social media platforms to allow
booking service.
customers to book services directly from these platforms.
 Search: Enter the pickup and drop-off locations to retrieve
 Step 6: Provide feedback mechanisms for customers to
the list of available cabs.
rate and review the services they receive.
 Booking: Confirm the booking by providing details like
 Step 7: Allow businesses to manage multiple locations or
pickup time, payment method, destination, and contact
services from a single platform.
information.
 Step 8: Track and allocate resources across the
organization for efficient management of operations.

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Volume 8, Issue 4, April 2023 International Journal of Innovative Science and Research Technology
ISSN No:-2456-2165
 Dispatch: The system dispatches the booking details to  Rating: Rate the driver on various parameters like driving,
the nearest cab driver available. behavior, and timeliness to provide feedback to the driver
 Notification: Receive a notification with the driver's and the system.
details, pickup location, and estimated time of arrival.  Feedback: Give additional comments about the ride or
 Ride: Get picked up by the driver from the pickup driver to improve the system's quality and user
location and ride to the destination using the fastest route. experience.[12]
 Payment Initiating: The fare is automatically calculated
and deducted from the preferred payment method.[11]

Fig. 2: User Side -Use Case

B. Driver Side Interface:

 Notification: Receive a notification on the device with the
booking details, pickup location, and user's contact
information.
 Acceptance: Accept or reject the booking request based
on availability or other factors.
 Navigation: Use the navigation feature of the app to reach
the pickup location.
 Pickup: Arrive at the pickup location and wait for the user
to arrive.
 Ride: Take the user to the destination using the fastest and
safest route while ensuring their safety and comfort
during the ride.
 Payment Acceptance: The fare is automatically calculated
and deducted from the user's preferred payment method.
 Rating: The user has the option to rate the driver based on
their driving, behavior, and timeliness.
 Feedback: View any feedback provided by the user and
take appropriate actions to improve their service.

Fig. 3: Driver Side -Use Case

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Volume 8, Issue 4, April 2023 International Journal of Innovative Science and Research Technology
ISSN No:-2456-2165
C. Advantages of the Proposed Model:
A cab booking system for a university can offer many
benefits, such as enhanced student safety, cost savings, time
savings, better management of transportation operations,
increased accessibility, improved environmental
sustainability, real-time tracking, reduced parking hassles,
improved resource utilization, customization, data collection
and analysis, and secure payment and billing.[13] Overall, it
can streamline transportation services, provide a reliable
means of transportation, and enhance the experience for
students and staff.

VI. RESULTS AND DISCUSSION

The results of the study indicated that the developed

cab booking app for the university community was effective
in addressing their transportation needs.[14] The application
has user-friendly interface and simplified booking process
which is well received by the user, who appreciated the
convenience and ease of use. Fig. 6: Profile and Navigation Bar

Fig. 7: E-Rickshaw Booking

Fig. 4: Home Page
The results suggests that the developed app has the
potential to serve as a model for similar cab booking
systems in other small zone areas, such as corporate
campuses, hospitals, and theme parks.[15] The application
also highlights the importance of user-centered design in the
development process and the need for continuous
improvement based on user feedback.

VII. CONCLUSION

A cab booking system for Lovely Professional

University (LPU) would likely be a beneficial addition to
the campus infrastructure. Such a system could improve
transportation options for students, faculty, and staff,
making it easier to get around the large campus and
surrounding area.Additionally, a cab booking system could
provide greater safety and security for students, particularly
those traveling alone at night. By using a reputable cab
service with trained drivers, users could feel more confident
in their transportation options.Overall, implementing a cab
Fig. 5: Sign Up Page booking system would likely enhance the convenience,
safety, and efficiency of transportation at LPU, making it a
worthwhile investment for the university.

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Volume 8, Issue 4, April 2023 International Journal of Innovative Science and Research Technology
ISSN No:-2456-2165
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