Student ID: College of Engineering Science and Technology School of Mathematical and Computing Sciences Department of Computing Science and Information Systems Program: Bachelors of Science/ Bachelors of Education CIN603 — Systems Analysis and Design QUESTION & ANSWER BOOKLET Final Examination: Semester 2 - 2019 Instructions: Read the Following instructions before writing |. Time Allowed: 3 hours with an addtional 10 minutes reading time. 2. All answers are to be written in this Question and Answer Booklet, 3+ Write your ID Number on all the sheets of paper ofthe Booklet that you have used Please also ‘number all the sheets paper/pages that you use 4. Non-programmable calculators are allowed. 5. Total of number of pages: 21. Sections Question Marks [ Section A: Multipie Choice Questions 115 Multiple Choice Questions 15 Section B: True and False Questions 10 Compulsory Questions, 10 Section C: Short Answer Questions | 7 Questions, Ail are compulsory 20 Section D: Project Management/Modelling 14 Questions, Allare compulsory 55 1 ‘Total Marks 100 | Page 1 of 21 CIN603 ~ Systems Analysis and Design Semester 2-2019‘Student ID: SECTION A MUTLIPLE CHOICE 15 Marks Cirele the correct answer. 1. Information is vital for any organization in many ways. Which one of the following is not feature of quality information? A. Increase productivity B. Deliver quality products and services CC. Maintain customer loyalty D. Helps in giving sufficient access levels to staffs to a company's resources. 2. Which one of the follo A. Process B. Non-functional requirements. C. Functional requirements D. Project management requirements. 12 is an essential component of an information system? 3. Strategic planning is a process of ‘A. identifying strengths, weaknesses, opportunities, and threats. B. identifying long-term organizational goals, strategies, and resources. C. identifying valuable technology that can be used to produces output. D. Identifying how long it would take and cost for a project to be accomplished. 4.Systems requests are evaluated by a ‘A. Computer resources committee. B. Supervisor C. IT Administrator D. Finance Manager. 6. Which one of the following best describes Project Triangle? A. Cost should always be understated, B. Any change in one leg of the triangle must satisfy users C. Any change in one leg of the triangle will affect the other legs. D. Any change in one leg of the triangle will ruin the entire project. 1. A project manager is an individual who overall manages a projet. Which of the Following is NOT patt of the project management process. A. Project Planning B. Project Schedule C. Project Monitoring D. Project Progress report. 8, ‘The main motive of any team-based techniques of developing a project is 0 "Ar Deliver the best possible system at the lowest possible cost in the shortest possible time. B. Bring users together into the design process C. Stress intense interaction between developers and users. Page 2 of 21 CIN603 — Systems Analysis and Design Semester 2-2019Student ID: D. Make work easier for information system users, 9. Which one of the following are the biggest disadvantages of Joint Application Development? A. Users do not feel a sense of ownership B. Produces a set of cumbersome reports, C. Weak goals and weak commitment to the success of the new system D. Can be cumbersome if the group is to large, 10. Logical model shows ‘A. how the system will be constructed. G; What the system must do, regardless of how it will be implemented physically. C. how the system will be constructed and what it must do, D, None of the above 11. The data flow diagram eens ‘A. shows how data moves through an or processing, B. shows the program logic or processing steps, ©: shows how the data moves through an information system and also shows the program logic or processing, . ‘shows how the system will be constructed and what it must do. formation system but does not show program logic 12. Which one ofthe following does NOT give a valid reason why 0-0 methodology is very popular? Ar Wintegrates easily with object-oriented programming B. It is modular, reusable, and easy to maintatin, C. The end product of O-O analysis is an object model, D._ Its easy to lea and is compatible with any other programming languages. 15. Define the purpose of UML diagrams, A. Uses a set of symbol to represent graphically the various components and relationship within a system © Represents the steps in specific business function or process, C; Shows what is included in the system, and what is not included in the system, D. Shows the object classes and relationships involved in @use case, 4. Which of the following best describes Software as a Service? A. Software deployment mode! that hosts an application as a service provided to customers over the internet, B.A way of engineering systems in which reusable business functionality is provided by services through well-defined interfaces, Connects dissimilar applications and enables them to communicate and exchange data. D. Online software in which applications and serviees are accesses and eed through an internet connection. 15. Which of the following best desi es Cloud computing? Page 3 of 21 CING03 — Systems Analysis and Design Semester 22019‘Student ID: |A. Software deployment model that hosts an application as a service provided to customers over the internet. B. A way of engineering systems in which reusable business functionality is provided by services through well-defined interfaces. C. Connects dissimilar applications and enables them to communicate and exchange data. D. Online software in which applications and services are accessed and used through an internet connection. 16, You are employed as a design specialist for a software company. You are to design 2 youl face for application software. Which one ofthe following will be included in your checklist? ‘A. The application software should be cheap to design B. Where possible, save time in the designing process C. Should be easy to program and design D. Anticipate future needs an provide flexibility. Section B True or False Write either True or False for the following statements. 10 marks developing high-quality information systems. 1] Systems analysis and design is a step-by-step process for [SWOT analysis is the process of identifying Strengths, ‘weaknesses, opportunities, and treats of an organization. 3, | Critical Path Method utilizes a bottom-up technique tacts as facilitators and leads the JAD session. F—TIAD project users are individuals that develop an agenda, the guidelines of drawing DFDs. | Ina UML, objects are represented as circles. S| Using unique names within each set of symbols is one of counties is called Offshore outsourcing. 7, | Shifting IT development, support, and operation to other Horizontal applications are developed to handle information requirements for specific types of business. 5, | HCI describes the relationship between computers and people who use them to perform their jobs. 10. | User Interface & Layout reiterates on the quality of the output depends on the quality of input Page 4 of 21 CIN6O3 — Systems Analysis and Design Semester 2-2019Student ID: Section B Short & Long Answer Questions 20 marks This section has seven questions. All questions are compulsory. |. Many corporate organizations employ a system analyst in this modemn era as organizat are greatly dependent on their information systems, Describe the role of System Analyst. (2 marks) ns 2. Feasibility studies can be simple and exhaustive. Effort in the study mainly depends on the ature of the request Initial fact-finding involves; studying organisational charts, performing interviews, reviewing current documentation, observing operations, and surveying users. List Page 5 of 21 CIN603 ~ Systems Analysis and Design Semester 2-20193. Project management is a reporting on information Student ID: process of planning, scheduling, monitoring and controlling, and System development. To have good control of project management series, a project manager is of mere necessity. List and deseribe atleast four tasks thet a project manager is involved in. (Amarks) 4, Differentiate between Joi int Application Development and Rapid Application Development. State at least two advantages and disadvantages of RAD and JAD. (4 marks) Page 6 of 21 CING03 — Systems Analysis and Design Semester 2-2019Student ID: 5. Define data dictionary and how it may be used, (2 marks) 6. Differentiate between Gantt Charts and Use Case diagrams. (2 marks) Page 7 of 21 CIN6O3 ~ Systems Analysis and Design Semester 2-2019Student ID: se software application. 1 least 2 advantages and disadvantages of developing an in-how (2 marks) 7. List at Page 8 of 21 CIN603 — Systems Analysis and Design Semester 2-2019Student ID: Section D Projeet Management and Modelling 55 Marks This section has a total of four questions. All questions are compulsory Question 1 Work Breakdown Structure & PERT charts (20 Marks) You are called in your Supervisor's office to discuss some tasks that he wants you to perform, The following is what he suggested to you as a work breakdown structure, including duration estimation for each task. * First, you need to meet with departmental managers from all campuses (12 days) After these meetings, you can conduct a series of interviews (7 days), ‘+ When the interviews are complete, two tasks begin at the same instance: * You can review company records (3 days), and * Observe business operations (10 days) * When you have reviewed the records and observed business operations, you can analyze the NIELNA accounting software (5 days) © After analyzing the NIELNA accounting software, you can study a sample of sales and billing transactions ( 2 days). 1. Use the table below to list all tasks separately, with their duration, (6 Marks) Task Number Task Name Duration Page 9 of 21 CIN603 — Systems Analysis and Design Semester 2-2019Student ID: I. DrawaPERT Chart. Use the following task box to draw your chart, ( 10 marks) Task Name: ae oa oe Start Day: Task Number: Finish Day: Duration: Page 10 of 21 ‘CING03 ~ Systems Analysis and Design Semester 2-2019Student ID: Page 11 of 21 CIN603 ~ Systems Analysis and Design Semester 2-2019Student ID: IIL, Determine the overall duration of the project. (2 marks) IV. Identify the critical path. (2 marks) Page 12 of 21 CIN603 ~ Systems Analysis and Design Semester 2-2019‘Student ID; Question 2 Use Case 15 marks Read the problem statement given below and use it fo answer the questions that follow: BooXchange.com is a book exchange e-business that does business entirely on the internet, The company acts as a middie-man for buyers and sellers of used books, To offer books forsale, a person must register with BooXchange.com. The person must provide a current phy: s and telephone number as well as the current email address. The system then maintains an open account for this person. Access tothe system as a seller i through secure, authenticated portal A seller can list books on the system through a special internet form, {he form asks forall the pertinent information about the book: its category, its general condition, and the asking price. A seller may list as many books as desired. The system maintains an index of all books in the system so buyers can use the search engine to search for books. The search engine allows searches by title, author, category, and keyword, People who want to buy books come to the site and search for the books they want. When they decide to buy, they must open an account with a creditcard to pay forthe books. ‘The system maintains al this information on seeure servers, When a purchase is made, BooXchange.com sends an email notification to the seller of the book that was chosen as well as payment information. It also marks the book as sold. The system maintains an open order until it receives notice that the book has been shipped. After the seller receives notice that a listed book has becn Sold, the seller must notify the buyer via e-mail within 48 hours that the purchased is noted, Shipment ofthe order must be made within 24 hours after the seller sends the notification c- ‘The seller sends a notification to the buyer and BooXchange.com when the shipment is made, ail. ‘Mir receiving the notice on shipment, BooXchange.com maintains the order in shipped status, At the end of each month, a check is mailed to each seller for the book orders that have remained in shipped status for 30 days. The 30-day waiting period exists to allow the buyers o notify BooXchange.com if the shipment doesn’t arrive for some reason or if the book isn’t in the same condition as advertised. If they want, buyers can enter a service code for the seller. The service code is an indication of how well the seer is servicing book purchases, Some sellers are very active and use BooXchange.com as a major outlet for selling books. Thus, a service code is an important indicator of potential buyers, Page 13 of 21 Semester 2-2019‘Student ID: 1. Draw a Use-Case Diagram for BooXchange.com book exchange system. (7 marks) Page 14 of 21 CIN603 ~ Systems Analysis and Design Semester 2-2019‘Student ID: UI. Draw a Context Diagram for BooXchange.com book exchange system. (8 marks) (- Page 15 of 21 ‘CIN603 — Systems Analysis and Design Semester 2-2019Student ID: Question 3 Return on Investment 10 marks Fiji National Uni is updating its ERP at a development cost of $50,000. The estimated net operating, costs and estimated benefits over the six years term of operation would be: Year Estimated Net Operating | Estimated Net Benefits | Costs I 0 $50, 000 30 1 $1,500 $15,000 2 $2,000 $22,000 [3 $3,000 $32,000 [a $3,500 $44,000 5 $4,300 $53,000 6 36,100 $82,000 1, Ata discount rate of 12.5%, what would be the payback period for this investment’? (4 marks) zi Page 16 of 21 ‘CIN603 — Systems Analysis and Design Semester 2-2019Student ID: IL. Would you rate the investment as “GOOD” or “BAD”? Give a reason for our answer. (2 marks) II. Calculate the annual Return on Investment (ROI) for the project? (2 marks) Page 17 of 21 CIN603 ~ Systems Analysis and Design Semester 2-2019Student ID: IV, Calculate the Net Present Value of the investment if the current discount rate is 20%. (2 marks) Page 18 of 21 CIN603 — Systems Analysis and Design Semester 2-2019Student ID: Question 4 Data Flow Diagrams 10 marks Undgettable Cars Ltd rents cars and trucks to individuals and businesses, ‘The IT manager of the organization is currently developing a rental management system. This is her progress so far. manager M4) add \ car | car ae tales vehicle info builder venta ow conere JY % rental rates | vehicle | onion venta rates = no - cat x customar rental rental requirements. Ys terms agreement ‘milage rental information Ina recent stakeholder meeting, the following were learnt: + Rental agreements are different for individual hirers and business hirers. (they carry different information) * Individuals renting a vehicle must pay when they return the vehicle. * Businesses pay to Accounts Receivable System, and this rental system just sends the rental agreement information to that Accounts Receivable System, * Managers not only set rental rates, but they also change from time to time, You are hired as a system analyst and are given in charge of this new system. Redraw the DED to reflect the new requirements. (10 marks) Page 19 of 21 CIN6OS ~ Systems Analysis and Design Semester 2-2019Student ID: Page 20 of 21 CIN603 ~ Systems Analysis and Design Semester 2-2019Student ID: ‘THE END Page 21 of 21 CIN603 ~ Systems Analysis and Design Semester 2-2019