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Job Profile Chart L4&5-16112011

The document outlines job profiles and responsibilities for an Automotive After Sales Executive (Level 4) and Automotive After Sales Manager (Level 5). It includes 7 key duties: 1) Administer rules and regulations, 2) Manage human resource functions, 3) Manage business strategy and planning, 4) Manage departmental facilities and equipment, 5) Perform marketing activities, 6) Manage quality control processes, and 7) Manage inventory activities. Each duty has specific tasks assigned to level 4 or 5, detailing the responsibilities at each level.

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ilias mohamad
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0% found this document useful (0 votes)
71 views3 pages

Job Profile Chart L4&5-16112011

The document outlines job profiles and responsibilities for an Automotive After Sales Executive (Level 4) and Automotive After Sales Manager (Level 5). It includes 7 key duties: 1) Administer rules and regulations, 2) Manage human resource functions, 3) Manage business strategy and planning, 4) Manage departmental facilities and equipment, 5) Perform marketing activities, 6) Manage quality control processes, and 7) Manage inventory activities. Each duty has specific tasks assigned to level 4 or 5, detailing the responsibilities at each level.

Uploaded by

ilias mohamad
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© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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JOB PROFILE CHART FOR :

1. TP – 300 – 4 Automotive – After Sales Executive – L4


2. TP – 300 – 5 Automotive – After Sales Manager – L5

Duty Task
ENSURE
ENSURE ENSURE
COMPLIANCE OF ENSURE ENSURE
COMPLIANCE OF COMPLIANCE OF
ADMINISTER RULES DEPARTMENT OF COMPLIANCE OF COMPLIANCE OF
FIRE SAFETY MACHINERY
AND REGULATIONS ENVIRONMENT COMPANY RULES ROAD TRANSPORT
DEPARTMENT DEPARTMENT
(DOE) AND REGULATIONS ORDINANCE
REQUIREMENTS REQUIREMENTS
REQUIREMENTS
01 01.01 L4 01.02 L4 01.03 L4 01.04 L4 01.05 L4

ENSURE
COMPLIANCE OF ENFORCE
ENSURE ENFORCE
OCCUPATIONAL COMPLIANCE OF
COMPLIANCE OF COMPLIANCE OF
SAFETY AND STATUTORY AND
LOCAL COUNCIL COMPANY RULES
HEALTH ACT. REGULATORY BODY
REQUIREMENTS AND REGULATIONS
(OSHA) REQUIREMENTS
REQUIREMENTS
01.06 L4 01.07 L4 01.08 L5 01.09 L5

MAINTAIN
ORGANISE
MANAGE HUMAN WORKPLACE ORGANISE
PLAN MANPOWER CONDUCT TRAINING PROFESSIONAL
RESOURCE HARMONISED DEPARTMENT
REQUIREMENTS NEEDS ANALYSIS DEVELOPMENT
FUNCTIONS WORKING MEETING
PROGRAMME
ENVIRONMENT
02 02.01 L4 02.02 L4 02.03 L4 02.04 L4 02.05 L4

CONDUCT
PLAN SUBORDINATE CONDUCT
SUBORDINATE
PROFESSIONAL MANAGEMENT
PERFORMANCE
DEVELOPMENT MEETING
APPRAISAL
02.06 L5 02.07 L5 02.08 L5
IMPLEMENT ENSURE
MANAGE BUSINESS DEVELOP BUSINESS PLAN DEVELOP
BUSINESS ACHIEVEMENT OF
STRATEGY AND STRATEGY AND DEPARTMENTAL DEPARTMENTAL
STRATEGY AND KEY RESULT AREA
BUSINESS PLANNING BUSINESS PLAN BUDGET GOAL
BUSINESS PLAN (KRA)
03 03.01 L4 03.02 L4 03.03 L5 03.04 L5 03.05 L5

ENSURE
ACHIEVEMENT OF
KEY PERFORMANCE
INDICATOR (KPI)
03.06 L5

PLAN PREVENTIVE MONITOR ENSURE


MANAGE ORGANISE DEPARTMENTAL DEPARTMENTAL DEPARTMENTAL
DEPARTMENTAL PLAN WORK PLACE DEPARTMENTAL FACILITIES AND FACILITIES AND FACILITIES AND
FACILITIES AND LAYOUT FACILITES AND EQUIPMENT EQUIPMENT EQUIPMENT
EQUIPMENT EQUIPMENT MAINTENANCE MAINTENANCE MAINTENANCE
SCHEDULE ACTIVITIES ACTIVITIES
04 04.01 L4 04.02 L4 04.03 L4 04.04 L5 04.05 L5

DEVELOP CARRY OUT ENSURE


DEVELOP
PERFORM MARKETING CONDUCT MARKET MARKETING MARKETING MARKETING
MARKETING
ACTIVITIES SURVEY MATERIALS MATERIALS STRATEGIES
STRATEGIES PLAN
SPECIFICATION PROCUREMENT IMPLEMENTATION
05 05.01 L4 05.02 L4 05.03 L4 05.04 L4 05.05 L5

EVALUATE
PLAN MARKETING ESTABLISH
MARKETING
STRATEGIES COMPANY
STRATEGIES
IMPROVEMENT BRANDING IMAGE
EFFECTIVENESS
05.06 L5 05.07 L5 05.08 L5
CARRY OUT ENFORCE QUALITY
CONDUCT CONDUCT
MANAGE QUALITY IMPLEMENT WORK CUSTOMER CONTROL
TECHNICAL ISSUES TECHNICAL/
CONTROL PROCESS FLOW PROCESS SATISFACTION ACTIVITIES
ANALYSIS RECALL CAMPAIGN
ACTIVITIES
06 06.01 L4 06.02 L4 06.03 L4 06.04 L4 06.05 L5

DEVELOP AFTER ENSURE ENSURE PROVIDE


SALES ACTIVITIES COMPLIANCE OF CONDUCT QUALITY ENFORCEMENT OF TECHNICAL
DOCUMENTATION CUSTOMER AUDIT QUALITY CONTROL EXPERTISE AND
SATISFACTION ACTIVITIES CONSULTATION
06.06 L5 06.07 L5 06.08 L5 06.09 L5 06.10 L5

CARRY OUT
CARRY OUT PARTS CARRY OUT SPARE VERIFY TOOLS AND VERIFY
MANAGE INVENTORY TOOLS AND
AND FLUID STOCK PARTS EQUIPMENT INVENTORIES
ACTIVITIES EQUIPMENT
CHECK PROCUREMENT INVENTORY PROCUREMENT
PROCUREMENT
07 07.01 L4 07.02 L4 07.03 L4 07.04 L5 07.05 L5

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