FOOD PROCESSING SAFETY

Standards & Interpretation Guidelines

Version 10.0 – Jan 01 2019
1 HEALTH, HYGIENE AND TRAINING .......................................................................3
1.1 HEALTH, HYGIENE AND TRAINING ............................................................................................... 3
1.1.1 Food Safety Training Programme .................................................................................................. 3
1.1.2 Medical Screening of Employees and Visitors .................................................................................. 5
1.1.3 Wound and Infection Control ........................................................................................................ 7
1.1.4 Personal Appearance – Uniforms, Hair Coverings, Jewellery............................................................. 9
1.1.5 Cleanliness and Maintenance of Toilets and Changing Rooms ........................................................ 11
1.1.6 Hand Washing Stations .............................................................................................................. 12
1.1.7 Proper Hand Washing ................................................................................................................ 13
1.1.8 Glove Policy .............................................................................................................................. 14

2 FOOD RECEIVING & STORAGE ............................................................................ 15

2.1 FOOD RECEIVING ...................................................................................................................... 15
2.1.1 Food Supplier Approval & Monitoring ........................................................................................... 15
2.1.2 Food Safety Controls for Receiving Foods .................................................................................... 18
2.1.3 CCP - Temperature Controls for Receiving Potentially Hazardous Foods ......................................... 20
2.2 FOOD STORAGE ........................................................................................................................ 22
2.2.1 Segregation of Processed and Unprocessed Food Items During Cold Storage .................................. 22
2.2.2 Protecting Food Items Against Air-Borne Contamination ................................................................ 23
2.2.3 Date Marking and Rotation of Potentially Hazardous Foods ............................................................ 24
2.2.4 Date Marking and Rotation of Non-Hazardous Foods..................................................................... 26
2.2.5 CCP - Temperature Control of Refrigeration Units ........................................................................ 28
2.2.6 Temperature Control of Freezers ................................................................................................. 30

3 FOOD PRODUCTION ........................................................................................... 32

3.1 FOOD PRODUCTION .................................................................................................................. 32
3.1.1 Segregation of Unprocessed and Processed Food Items During Food Preparation ............................ 32
3.1.2 Food Safety Controls for Washing Raw Fruits and Vegetables ........................................................ 33
3.1.3 Food Safety Controls for Thawing Frozen Food Items ................................................................... 35
3.1.4 CCP - Food Safety Controls for Heat Treated Foods...................................................................... 38
3.1.5 CCP - Food Safety Controls for Rapid Cooling .............................................................................. 40
3.1.6 CCP - Food Safety Controls of Potentially Hazardous Foods During Food Preparation ...................... 42
3.1.7 Microbiological Analysis of Food, Water and Ice ............................................................................ 44
3.1.8 Outer Packaging Material Eliminated from Production Areas .......................................................... 47
3.1.9 Foreign Objects Policy ................................................................................................................ 48

4 EQUIPMENT AND PREMISES ............................................................................... 50

4.1 CLEANLINESS & SANITIZATION ................................................................................................. 50
4.1.1 Storage and Labelling of Chemical Agents Used for Cleaning and Sanitization ................................. 50
4.1.2 Cleaning & Sanitization Programme ............................................................................................. 51

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FOOD PROCESSING SAFETY
Standards & Interpretation Guidelines
Food Provider Version 10.0 – Jan 01 2019
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 4.1.3 Cleanliness and Maintenance of Interior Building Structures .......................................................... 52
4.1.4 Cleanliness and Maintenance of Food Storage Areas ..................................................................... 53
4.1.5 Food Contact Surfaces ............................................................................................................... 54
4.1.6 Pot Wash Area .......................................................................................................................... 55
4.1.7 Dishwashing Area ...................................................................................................................... 58
4.1.8 Cleanliness of Washed Equipment and Utensils ............................................................................ 60
4.1.9 Drying and Storage of Cleaned Equipment and Utensils ................................................................ 61
4.1.10 Sanitization of Food Contact Surfaces .......................................................................................... 62
4.1.11 Cleanliness of Non Food Contact Surfaces .................................................................................... 63
4.1.12 Cleanliness and Maintenance of Ice Machines............................................................................... 64
4.1.13 Cleanliness and Disinfection/Sanitization of Bulk Airline Equipment ................................................. 65
4.1.14 Cleanliness and Maintenance of Ramp Area and Highloaders ......................................................... 67
4.2 WASTE DISPOSAL ..................................................................................................................... 68
4.2.1 Waste Bins ................................................................................................................................ 68
4.2.2 Waste Collection Area ................................................................................................................ 69
4.3 PEST CONTROL ......................................................................................................................... 70
4.3.1 Pest Control Programme ............................................................................................................ 70
4.3.2 Location and Maintenance of Insectocutors .................................................................................. 72
4.4 VERIFICATION AND CALIBRATION OF EQUIPMENT ..................................................................... 73
4.4.1 Thermometers - Availability, Verification and Calibration ............................................................... 73
4.5 FACILITY SIZE, LAYOUT AND DESIGN ........................................................................................ 75
4.5.1 Facility Size, Layout and Design .................................................................................................. 75

5 FOOD DISPATCH & DELIVERY .................................................................................... 76

5.1 FOOD DISPATCH & DELIVERY .................................................................................................... 76
5.1.1 Food Safety Controls of Potentially Hazardous Foods at Dispatch and Delivery ................................ 76

6 FOOD SAFETY MANAGEMENT ..................................................................................... 78

6.1 FOOD SAFETY MANAGEMENT PROCEDURES ............................................................................... 78
6.1.1 Food Recall .............................................................................................................................. 78

DEFINITIONS ............................................................................................................... 80
APPENDIX 1.1.2A ......................................................................................................... 83
APPENDIX 1.1.2B ......................................................................................................... 84
APPENDIX 2.2.3/4 ........................................................................................................ 85
APPENDIX 3.1.7………………………………………………………………………. ................................ 88
APPENDIX 4.4.1 ........................................................................................................... 89

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FOOD PROCESSING SAFETY
Standards & Interpretation Guidelines
Food Provider Version 10.0 – Jan 01 2019
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 1. HEALTH, HYGIENE AND TRAINING
1.1 HEALTH, HYGIENE AND TRAINING
1.1.1 Food Safety Training Programme
Food provider must have and follow a food safety training
programme to ensure that employees* receive appropriate food
safety training prior to starting work. Food provider must conduct
refresher training sessions at a minimum every twelve (12) months
for each employee*. Food provider’s food safety training programme
must be relevant to the employee*’s job description. Food provider
must maintain records in accordance with this standard.

Food provider should have a written programme for the food safety training
Programme that at a minimum meets the requirements of this standard.
Practice
➢ Food provider must identify the necessary food safety tasks for each
employee*’s job description.
➢ Food provider must train** all employees on general principles of food
safety*** and the food safety tasks relevant to their job description.
➢ Food provider must train all employees according to the following
frequency:
(a) Initially, prior to starting work; and
(b) During refresher training sessions that may consist of:
o One (1) long session every twelve (12) months;
OR
o Multiple sessions that cover the total contents of the food
safety training required for that particular employee.
➢ Food provider’s trainer(s) must be appropriately qualified**** to conduct
the food safety training.
➢ Food provider’s training materials must be in a language that is
understood by employees and must be easily accessible at the facility.
➢ Food provider must review the scope and content of the food safety
training programme:
(a) At a minimum once every twenty-four (24) months; and
(b) Upon any change to the food handling operations (e.g. new
equipment, new legislation, new task for employees and
Management etc.).
➢ Food provider must conduct evaluations after each training session and
must determine a passing score to assess the understanding of trained
employees.
Corrective ➢ If the result of any training evaluation is below the passing score, the
Action
food provider must re-train the employee, or take any other appropriate
corrective action(s).

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Records Food provider must maintain records that document each of the following for
each food safety training session:
(a) Date of food safety training;
(b) Type of food safety training (initially prior to starting work or
refresher session);
(c) List of subject(s) covered;
(d) Name of trainer(s);
(e) Name of each employee that received food safety training;
(f) Results of food safety training evaluations; and
(g) Specifics of any corrective action(s) taken.
Guidance for Validation Audit
➢ Auditor will confirm whether food provider has and follows a food safety
training programme in accordance with this Standard and Interpretation
Guidelines and whether this procedure is written or verbal.
➢ Auditor will review training records to confirm training frequency and
subjects covered during training.
➢ Auditor will request a complete list of current employees specifying hire
date and job description, or an update of this list.
➢ Auditor will review food safety training programme(s), manual(s),
material(s), records and evaluation results.
Guidance for e-Audit
➢ Food provider may be asked to confirm existence of food safety training
programme in accordance with this Standard and Interpretation
Guidelines, specify any differences and confirm whether this programme
is written or verbal.
➢ Food provider may be asked to provide a list of employees specifying
hire date and job description or an update of this list.
➢ Food provider will be asked to provide training records for a specified
period.
Notes
* For the purpose of this Standard, the term employee includes Food Handling
Employees, Management, cleaning staff, maintenance staff, drivers and any other
employee or contract worker that may come into direct contact with food or food
packaging or that are working in or likely to enter a Food Handling Area.
** Food provider should include “on the job” training as part of their food safety training
programme in order to increase the programme’s efficiency. Detailed records for “on
the job” training may not be necessary if food provider can demonstrate that trained
employees are knowledgeable about the content of their food safety training.
*** General principles of food safety include: personal hygiene, personal appearance,
proper hand washing, glove and foreign objects policies, Food Production time and
temperature restrictions, cleaning and Sanitization of equipment and premises, sous-
vide cooking (where applicable) and prevention of cross-contamination.
**** Appropriate qualification includes a combination of training certification, food safety
diploma and relevant work experience.

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1.1.2 Medical Screening of Employees and Visitors
Food provider must have and follow a medical screening procedure
(written or verbal) to ensure that all employees*, Management and
visitors entering Food Handling Areas report known diagnosis of
certain food transmissible diseases or if they are experiencing
certain symptoms.
➢ Food provider’s medical screening procedure must require that:
(a) Each employee and Management has signed a document** prior to
entering Food Handling Areas that informs the food provider if, to
the best of their knowledge, they have been diagnosed with any of
the following food transmissible diseases at a minimum within the
last sixty (60) days (from the time of signing) or are experiencing
any of the following symptoms (at the time of signing):
Diseases
(i) Hepatitis A;
(ii) Staphyloccocus aureus;
(iii) Salmonella spp.;
(iv) Shigella spp.;
(v) E. coli Enterohemorrhagic;
(vi) Norovirus
Symptoms
(vii) Diarrhoea;
(viii) Vomiting;
(ix) Jaundice;
(x) Sore Throat with Fever; and
(xi) Lesions containing pus, such as boils and infected wounds, on
the hands and forearms, on the neck or above or any other
exposed body part, however small.
(b) Each employee, and Management are made aware of the
requirement to report all future symptoms and future medical
diagnoses of food transmissible diseases and symptoms listed in (a)
(i) to (xi) above to a designated person responsible for determining
the appropriate corrective action.
➢ Food provider must make all employees and Management aware of their
obligation to report under (b) either by:
(a) Requiring that all employees and Management complete and sign an
agreement to notify** at least once prior to entering Food Handling
Areas; or
(b) Any other reasonable means (i.e. training materials, appropriate
signage).
➢ Food provider’s medical screening procedure must require that each
visitor signs a document each time*** prior to entering any Food
Handling Area, that requires the visitor to inform the food provider, if to
the best of their knowledge, they have been diagnosed with any of the
food transmissible diseases listed in (a) (i) to (vi) at a minimum within

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 the last sixty (60) days or are experiencing any of the symptoms listed in
(a) (vii) to (xi) at the time of signing.
➢ Food provider’s medical screening procedure must require that the food
provider promptly follow up on any medical issues that arise as a result
of medical screening.
Guidance for Validation Audit
➢ Auditor will confirm whether food provider has and follows a medical
screening procedure in accordance with this standard and guidelines and
whether this procedure is written or verbal.
➢ Auditor will review documents to confirm compliance with this standard
and guidelines.
➢ Auditor will spot check employee knowledge of medical reporting
requirement.
Guidance for e-Audit
➢ Food provider may be asked to confirm whether they have and follow a
medical screening procedure in accordance with this standard and
guidelines, specify any differences and confirm whether this procedure is
written or verbal.
➢ Food provider must conduct a spot check on the day of the e-Audit to
verify compliance with this standard and guidelines.
Notes
* For this Standard, the term employees indicates employees, and contract workers
that are employed and working in the food providers’ facility.
** See Appendix 1.1.2 A and B for examples of health questionnaires and agreements to
notify health status. The document may be in the form of facility rules, that include
the requirements specified in this Standard, however, the signed document must
acknowledge that they have read and understood the facility rules.
*** If the food provider reasonably determines that the visitor is a “regular visitor” and it
is reasonable to assume that the visitor is conscious of their duty to report, visitors
may be made aware of the requirement to report future symptoms and future
medical diagnoses of food transmissible diseases by signing an agreement to notify
instead of signing a document each time prior to entering Food Handling Areas.

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1.1.3 Wound and Infection Control
Food provider must have and follow a procedure (written or verbal)
for wound and infection control. Food provider must always have a
first aid box available to all employees and ensure that each first aid
box is well stocked with all necessary items.
➢ Food provider’s wound and infection control procedure must require that
all Food Handling Employees:
(a) Cover cuts, burns, lesions and all other wounds between the elbow
and wrist with a waterproof dressing and cover the area between
the elbow and wrist with a uniform sleeve or a plastic sleeve; and
(b) Cover cuts, burns, lesions and all other wounds on hands with a
coloured plaster (preferably blue and does not include skin tone or
transparent) and a waterproof glove.
➢ Food provider’s wound and infection control procedure must require that
any employee with secretions or discharge from the neck up and
between the fingertips and elbows must be excluded from any work
involving direct food contact. However, the employee may work in Food
Handling Areas and Food Storage Areas if no secretion or discharge is
visible beyond a wound control or dressing that is in accordance with this
standard and guidelines.
➢ Food provider’s wound and infection control procedure must require the
disposal of all food items that the employee was working with when cut
or wounded, or when the employee discovered any other non-
compliance with this standard and guidelines.
➢ Food provider must always have a first aid box available to all
employees. Each first aid box must contain a sufficient supply of each of
the following:
(a) Coloured plasters (preferably blue and does not include skin tone or
transparent);
(b) Antiseptic lotion or spray; and
(c) Waterproof dressings, which may include plasters, band-aids, and
latex or other plastic gloves.
Guidance for Validation Audit
➢ Auditor will confirm whether food provider has and follows a wound and
infection control procedure in accordance with this standard and
guidelines and whether this procedure is written or verbal.
➢ Auditor will conduct a spot check on the day of the Validation Audit to
verify compliance with this standard and guidelines.
➢ Auditor will spot check contents of first aid box(es) on the day of the
Validation Audit to verify compliance with this standard and guidelines.
Guidance for e-Audit
➢ Food provider may be asked to confirm whether they have and follow a
wound and infection control procedure in accordance with this standard
and guidelines, specify any differences and confirm whether this
procedure is written or verbal.
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➢ Food provider must conduct a spot check on the day of the e-Audit to
verify compliance with this standard and guidelines.

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1.1.4 Personal Appearance – Uniforms, Hair Coverings,
Jewellery
Food provider must have and follow a personal appearance policy
(written or verbal). This policy must require that all employees and
visitors entering Food Handling Areas wear clean uniforms, hairnets
and beard nets (as applicable), avoid wearing any jewellery and
maintain appropriate personal hygiene.
UNIFORMS
➢ Food provider must always have clean uniforms available.
➢ Uniforms must be worn appropriately at all times.
➢ Uniforms must not be worn to and from work.
➢ Food provider must make adequate provision for complete segregation
between clean and soiled uniforms and protective clothing.
➢ Aprons (if applicable) must be clean and must never be used as a cloth.
HAIR COVERING
➢ Hairnets must completely enclose hair.
➢ Facial hair must be covered with a beard net.
JEWELLERY
➢ Jewellery includes but not limited to rings, wristwatches, bracelets and
earrings*.
➢ Plain wedding bands are tolerated if they are not difficult to clean.
However, if an employee or visitor wearing a plain wedding band may
come into direct contact with ready-to-eat foods that are not
appropriately covered or packaged to prevent contamination from
physical or biological hazards, they must wear gloves in accordance with
Standard 1.1.8 Glove Policy.**
➢ Drivers and loaders may wear wristwatches in food dispatch areas,
unless they may come into direct contact with food items that are not
appropriately covered or packaged to prevent contamination from
physical, chemical or biological hazards.
PERSONAL HYGIENE
➢ Fingernails must be kept short, clean and free of polish. False fingernails
are not permitted.
➢ Eating, smoking and drinking must be strictly restricted to designated
areas.***
➢ It is recommended that all employees handling exposed food products
wear disposable gloves.

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Guidance for Validation Audit
➢ Auditor will confirm whether food provider has and follows a personal
appearance policy in accordance with this standard and guidelines and
whether this policy is written or verbal.
➢ Auditor will conduct a spot check on the day of the Validation Audit to
verify compliance with this standard and guidelines.
Guidance for e-Audit
➢ Food provider may be asked to confirm whether they have and follow a
personal appearance policy in accordance with this standard and
guidelines, specify any differences and confirm whether this procedure is
written or verbal.
➢ Food provider must conduct a spot check on the day of the e-Audit to
verify compliance with this standard and guidelines.
Notes
* It is acceptable to wear Medical Alert necklaces or bracelets, if necessary for
identification of a medical condition, as long as it is covered by clothing and not
visible.
** Unless the particular duties do not permit the wearing of gloves.
*** Toilets and changing rooms are not acceptable designated areas for smoking, eating
or drinking.

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1.1.5 Cleanliness and Maintenance of Toilets and Changing
Rooms
Food provider must ensure that toilets, changing rooms and lockers
are always clean and well maintained.
➢ Food provider must at a minimum always ensure that:
(a) Changing rooms, lockers, toilets, sinks, soap dispensers, and hand
drying devices are clean and well maintained;
(b) Each toilet, changing room and locker (as applicable) has a
sufficient supply of toilet paper, soap, single use towels and/or hand
drying devices;
(c) Toilets, hand drying devices, lockers and all other devices are fully
functional; and
(d) Clothes/shoes are stored neatly and not on top of lockers.
Guidance for Validation Audit
➢ Auditor will conduct a spot check on the day of the Validation Audit to
verify compliance with this standard and guidelines.
Guidance for e-Audit
➢ Food provider must conduct a spot check on the day of the e-Audit to
verify compliance with this standard and guidelines.

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1.1.6 Hand Washing Stations
Food provider must ensure that all hand washing stations are
appropriately located and identified with an appropriate sign, and
always accessible, clean, fully functional and well equipped with
water, soap and either single use towels or a fully functional hand-
drying device. Food provider must ensure that hand washing
stations are only used for hand washing.
LOCATION
➢ A hand washing station must be located at each major entry point into
Food Production Areas, receiving areas and dispatch areas.
➢ Hand washing stations located in Food Production Areas must be easily
accessible to all Food Handling Employees.
IDENTIFIED
➢ All hand washing stations must be clearly identified with either a written
or pictorial sign
➢ If the identification sign is written, it must be in a language that is
understood by all Food Handling Employees and Management.
ACCESSIBLE
➢ All hand washing stations must always be accessible and unobstructed.
APPROPRIATELY EQUIPPED
➢ All hand washing stations must be equipped with:
(a) Running water – Faucets must readily supply water at a
temperature that enables persons to wash hands for between 20 -
30 seconds;
(b) Soap – Soap dispensers must be fully functional and contain a
sufficient supply of antibacterial soap or hand cleansers; and
(c) Sufficient supply of single use towels or a fully functional hand-
drying device.
CLEANLINESS
➢ All hand washing stations including sinks, soap dispensers and hand
drying devices must be clean and well maintained.
EXCLUSIVE
➢ All hand washing stations must be used exclusively for washing hands.
Hand washing stations must not be used for any other purpose.
Guidance for Validation Audit
➢ Auditor will conduct a spot check on the day of the Validation Audit to
verify compliance with this standard and guidelines.
Guidance for e-Audit
➢ Food provider must conduct a spot check on the day of the e-Audit to
verify compliance with this standard and guidelines.

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1.1.7 Proper Hand Washing
Food provider must have and follow a hand washing procedure
(written or verbal) describing to all employees and visitors the
proper method(s) and frequency for washing hands.
➢ Food provider’s hand washing procedure must:
➢ Describe the proper method(s) and frequency for hand washing; and
➢ Specify that all employees and visitors must wash their hands:
(a) Prior to entering Food Handling Areas;
(b) Before starting work;
(c) Before putting on or replacing their gloves;
(d) Following breaks, visiting toilets, eating, drinking, coughing,
sneezing and smoking;
(e) After touching potentially contaminated surfaces such as raw food
products or any skin; and
(f) In all other instances where cross contamination may be an issue.
➢ Specify that alcohol gels must only be used in conjunction with, not
instead of, proper hand washing.
Guidance for Validation Audit
➢ Auditor will confirm whether food provider has and follows a hand
washing procedure in accordance with this standard and guidelines and
whether this procedure is written or verbal.
➢ Auditor will conduct a spot check on the day of the Validation Audit to
verify compliance with this standard and guidelines.
Guidance for e-Audit
➢ Food provider may be asked to confirm whether they have and follow a
hand washing procedure in accordance with this standard and
guidelines, specify any differences and confirm whether this procedure is
written or verbal.
➢ Food provider must conduct a spot check on the day of the e-Audit to
verify compliance with this standard and guidelines.

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1.1.8 Glove Policy
Food provider must have and follow a glove policy (written or
verbal) describing to all employees and visitors the appropriate
method for the use, disposal and replacement of gloves.
Food provider’s glove wearing policy must:

➢ Describe the appropriate method for using gloves and when employees
and visitors are required to replace gloves.
➢ Specify that all employees and visitors must dispose and replace gloves:
(a) Before starting work;
(b) Following breaks, visiting toilets, eating, drinking, coughing,
sneezing and smoking;
(c) After touching potentially contaminated surfaces such as raw food
products or any skin; and
(d) In all other instances where cross contamination may be an issue.
➢ Specify that gloves must only be used in conjunction with, not instead of,
proper hand washing.
Guidance for Validation Audit
➢ Auditor will confirm whether food provider has and follows a glove policy
in accordance with this standard and guidelines and whether this policy
is written or verbal.
➢ Auditor will conduct a spot check on the day of the Validation Audit to
verify compliance with this standard and guidelines.
Guidance for e-Audit
➢ Food provider may be asked to confirm whether they have and follow a
glove policy in accordance with this standard and guidelines, specify any
differences and confirm whether this policy is written or verbal.
➢ Food provider must conduct a spot check on the day of the e-Audit to
verify compliance with this standard and guidelines.

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2. FOOD RECEIVING & STORAGE
2.1 FOOD RECEIVING
2.1.1 Food Supplier Approval & Monitoring
Food provider must have and follow procedures that ensure each
Food Supplier* has and follows appropriate food safety
management procedures. Food provider must categorize each Food
Supplier based on the degree of food safety risk of the food item(s)
supplied to the facility. Food provider must regularly monitor the
appropriateness and application of each Food Supplier’s food safety
management procedures.
➢ Food provider should have written Food Supplier approval & monitoring
procedures that at a minimum meet the requirements of this Standard &
Interpretation Guidelines.
➢ Food provider must categorize each Food Supplier based on the degree
of food safety risk of the type of food item(s) that Food Supplier provides
to the facility. Food provider must at a minimum categorize each Food
Supplier as:
(a) High risk food item(s) Supplier: a Food Supplier that provides the
facility with Potentially Hazardous Food(s) (e.g. ready-to-eat
casseroles, sandwiches, salads, Processed fruits and vegetables,
desserts containing dairy/cream, raw seed sprouts);
(b) Medium risk food item(s) Supplier: a Food Supplier that provides the
facility with
i. Moderately Hazardous Food(s) (e.g. Unprocessed fruit and
vegetables, peanut butter); or
ii. Raw Potentially Hazardous Food(s) that will undergo Heat
Treatment and rapid cooling according to these Standards &
Interpretation Guidelines (e.g. raw meat, poultry, fish & seafood,
raw milk); or
(c) Low risk food item(s) Supplier: a Food Supplier that provides the
facility with Non-Hazardous Food(s) that are also shelf stable (e.g.
sugar, dry pasta, cereals, oil, bread, dried herbs, commercially
canned food items, UHT treated food items).
➢ Food provider should also consider the following information when
determining the Food Supplier’s risk category:
(a) The food provider’s intended use of the supplied food item(s) (e.g.
ready-to-eat); and
(b) The quantity of each type of food item that Food Supplier supplies to
the food provider.
➢ Food provider must monitor the appropriateness and application of each
Food Supplier’s food safety management procedures depending on the
Food Supplier’s food safety risk category as follows:

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 High risk food item(s) Suppliers: At a minimum, have documented proof of
a food safety audit performed on-site at the Food Supplier before use of
the supplied food item(s) at the facility and thereafter once in each twelve
(12) month period. Such food safety audit must:
(a) Be based on documented food processing safety requirements that
at a minimum control potential critical hazards that are appropriate
for the supplied food item(s) and cover the topics included in these
Standards & Interpretation Guidelines;
(b) Document the auditor’s assessments of the Food Supplier’s degree of
compliance with the food processing safety requirements described in
(a) (e.g. audit report);
(c) Communicate the overall degree of compliance with the food
processing safety requirements described in (a) (e.g. score, scoring
grid, pass/fail, major/minor non-compliances, grades); and
(d) Demonstrate appropriate and timely resolution of non-compliances
with the food processing safety requirements described in (a)
identified by the audit (e.g. corrective action plan process);
Medium risk food item(s) Suppliers: At a minimum, have documented
proof of:
A food safety audit performed on-site at the Food Supplier before use of
the supplied food item(s) at the facility and thereafter once in each twelve
(12) month period. Such food safety audit must:
(a) Document the auditor’s assessments of the Food Supplier’s degree
of compliance with food processing safety requirements that are
appropriate for the supplied food items; and
(b) Demonstrate appropriate and timely resolution of non-compliances
identified by the audit;
OR
An approval of the Food Supplier’s food safety management procedures by
a governmental, regulatory or industry organization that applies to the
Food Supplier before use of the supplied food item(s) at the facility and
thereafter once in each twelve (12) month period;
Low risk food item(s) Suppliers: At a minimum have documented proof
that the Food Supplier has and follows food processing safety
requirements that are appropriate for the supplied food item(s) before use
of the supplied food item(s) at the facility and thereafter once in each
twenty-four (24) month period (e.g. questionnaire on food safety
management).
Corrective Actions
➢ If the food provider becomes aware (either as a result of monitoring
Food Suppliers’ food safety management procedures or otherwise) that:
(a) A Food Supplier does not have or follow food safety management
procedures that meet the requirements of this Standard &
Interpretation Guidelines; or
(b) A Food Supplier does not comply with food safety requirements that
are appropriate for the supplied food item(s) as described in these
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 Standards & Interpretation Guidelines AND such non-compliance
may significantly or critically increase the supplied food item(s) food
safety risk; or
(c) Information exists that may significantly or critically increase the
risk of the supplied food item(s) (e.g. microbiological test results,
complaints, performance, recent scientific evidence);
the food provider must take and document appropriate and timely
corrective actions in addition to demonstrating appropriate and timely
resolution of non-compliances identified by monitoring.
Guidance for Validation Audit
➢ Auditor will confirm whether food provider has and follows a supplier
approval & monitoring procedure in accordance with this Standard and
Interpretation Guidelines and whether this procedure is written.
➢ Auditor will request a complete list of suppliers specifying the type of
food item supplied and the risk categorization or an update of this list.
Alternatively, the Auditor will verify the procedure for the risk
categorization.
➢ Auditor will review the risk categorization conducted for the food
suppliers to ensure that an appropriate risk categorization has been
conducted in accordance with this Standard.
➢ Auditor will conduct a spot check and review documented proof on the
day of the Validation Audit to verify compliance with food provider’s food
supplier approval & monitoring procedure.
Guidance for e-Audit
➢ Food provider may be asked to confirm whether they have and follow a
supplier approval & monitoring procedure in accordance with this
Standard and Interpretation Guidelines, specify any differences and
confirm whether this procedure is written.
➢ Food provider may be asked to provide a complete list of suppliers and
the risk categorization or an update of this list. Alternatively, the food
provider may be asked to explain the process for risk categorization.
➢ Food provider may be asked to provide documented proof as specified in
this Standard and Interpretation Guidelines.
Notes
* A Food Supplier is any food producing, handling or distributing facility that provides
food items to the facility, including wholesalers and distributors. Food Suppliers do not
include food producing, handling or distributing facilities nominated by client(s).
Although wholesalers and distributors may not process food, they must have and
follow appropriate food safety management procedures that apply to the supplied
food item(s). The monitoring of the wholesaler’s or distributor’s appropriateness and
application of food safety management procedures should cover topics such as pest
control, sanitation, storage, distribution, recall, with a detailed assessment of the
appropriateness and application of the wholesaler’s or distributor’s approval and
monitoring of their Food Suppliers’ food safety management procedures, which at a
minimum cover the topics included in this Standard & Interpretation Guidelines.

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2.1.2 Food Safety Controls for Receiving Foods
Food provider must have and follow a procedure (written or verbal)
for verifying foods at the time of receiving. Food provider must
maintain receiving records in accordance with this standard.
➢ Food provider’s procedure for receiving food must require that, at the
time of receiving the food provider must verify that:
(a) Food items do not otherwise appear to contain insects, foreign
objects, extraneous matter or other potential contaminants (physical
or chemical);
(b) Food items are not past the expiration date (if applicable)*;
(c) Food items packaging is intact (not leaking or swelling); and
(d) Food items do not otherwise appear to be spoiled or “unsafe” (i.e.
odor, color, texture, etc.)
➢ Food provider’s procedure for receiving frozen foods must require that at
the time of receiving the frozen food items are frozen solid and show no
signs of prior thawing. Signs of thawing may include the presence of
condensation within packaging, presence of ice crystals, deformed
product or wet outer packaging.
➢ Food provider must document the verification of at least one Potentially
Hazardous Food item for each supplier delivery** (if applicable). These
receiving records must document the following:
(a) Date of receipt;
(b) Name of supplier;
(c) Specific food item verified;
(d) Verification of receiving requirements noted above (i.e. Free of
insects, free of potential contaminants, do not appear spoiled, etc.);
(e) Verification of the frozen state of frozen food items (i.e. frozen solid
and no signs of prior thawing) at the time of receiving;
(f) Expiration date (if applicable); and
(g) Specifics of any corrective action taken, where applicable.
Corrective Action
➢ If food items do not meet required receiving requirements* noted above,
the non-conformant food items must be rejected in accordance with a
reject procedure.
➢ If food items are not frozen solid or show signs of prior thawing, the
non-conformant food items must be rejected in accordance with a reject
procedure.
➢ Food provider’s reject procedure must require that rejected food items
are either immediately returned to the vendor, appropriately labelled as
rejected or segregated in a designated area that is appropriately
identified (i.e. “rejected products”, “return to vendor”, “non conformant
products” etc.).

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Guidance for Validation Audit
➢ Auditor will confirm whether food provider has and follows a receiving
procedure in accordance with this standard and guidelines and whether
this procedure is written or verbal.
➢ Auditor will conduct a spot check and review records on the day of the
Validation Audit to verify compliance with this standard and guidelines.
Guidance for e-Audit
➢ Food provider may be asked to confirm whether they have and follow a
receiving procedure in accordance with this standard and guidelines,
specify any differences and confirm whether this procedure is written or
verbal.
➢ Food provider will be asked to provide receiving records and non-
conformance records for a specified period.
➢ Food provider must conduct a spot check on the day of the e-Audit to
verify compliance with this standard and guidelines.
Notes
* If foods are received without an expiration date, the food provider must ensure that
these food items are date marked with the receiving date according to Standard 2.2.3
Date Marking and Rotation of Potentially Hazardous Foods and 2.2.4 Date Marking
and Rotation of Non-Hazardous Foods.
** Food provider must verify and document a minimum of one (1) Potentially Hazardous
Food item for each delivery received and containing Potentially Hazardous Foods,
ensuring that a representative sample of different food items received from a
particular supplier are verified over time (e.g. if a particular supplier supplies the
facility with milk, yoghurt and cheese; on one delivery the food provider may verify
the receiving of the milk, the next delivery the food provider may verify the receiving
of yoghurt, and the next delivery the food provider may verify the receiving of
cheese).

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2.1.3 CCP - Temperature Controls for Receiving Potentially
Hazardous Foods
Food provider must have and follow a procedure (written or verbal)
to monitor the temperature of Potentially Hazardous Foods at the
time of receiving. This procedure must require that Potentially
Hazardous Foods are within appropriate temperature limits at the
time of receiving. Food provider must maintain receiving records in
accordance with this standard.
➢ Food provider’s procedure to monitor the temperature of Potentially
Hazardous Foods at the time of receiving must require that at the time of
receiving, the food provider must verify that the surface temperature of
refrigerated and hot food items is within appropriate limits.
➢ Food provider must ensure that the surface temperature of food items at
the time of receiving are within the following limits:
Type of Food Product Target Surface Rejection Temperature
Temperature
Refrigerated Foods 5°C/41°F >8°C/46°F
Hot Foods 60°C/140°F or above <60°C/140°F

➢ Food provider must ensure that the received food items are placed in
storage within an appropriate time whereby the surface temperature
does not exceed >8°C/46°F.
➢ Food provider must document the verification of at least one food item
for each supplier delivery*. These receiving records must document the
following:
(a) Date of receipt;
(b) Name of supplier;
(c) Specific food item verified;
(d) The surface temperature of refrigerated and hot food items at the
time of receiving of the Potentially Hazardous Food item; and
(e) Specifics of any corrective action taken, where applicable.
Corrective Action
➢ If food items do not meet required temperature limits, the non-
conformant food items must be rejected in accordance with a reject
procedure.
➢ Food provider’s reject procedure must require that rejected food items
are either immediately returned to the vendor, appropriately labelled as
rejected or segregated in a designated area that is appropriately
identified (i.e. “rejected products”, “return to vendor”, “non conformant
products” etc.).
Guidance for Validation Audit
➢ Auditor will confirm whether food provider has and follows a receiving
procedure in accordance with this standard and guidelines and whether
this procedure is written or verbal.
➢ Auditor will conduct a spot check on the day of the Validation Audit to
verify compliance with this standard and guidelines.

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Guidance for e-Audit
➢ Food provider may be asked to confirm whether they have and follow a
receiving procedure in accordance with this standard and guidelines,
specify any differences and confirm whether this procedure is written or
verbal.
➢ Food provider must conduct a spot check on the day of the e-Audit to
verify compliance with this standard and guidelines.
Notes
* Food provider must verify and document a minimum of one (1) food item for each
delivery received, ensuring that a representative sample of different food items
received from a particular supplier are verified over time (e.g. if a particular supplier
supplies the facility with milk, yoghurt and cheese; on one delivery the food provider
may verify the receiving of the milk, the next delivery the food provider may verify
the receiving of yoghurt, and the next delivery the food provider may verify the
receiving of cheese).

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2.2 FOOD STORAGE
2.2.1 Segregation of Processed and Unprocessed Food
Items During Cold Storage
Food provider must ensure that Processed and Unprocessed Food
items in cold storage are appropriately segregated to prevent any
risk of cross contamination.
➢ Food provider must ensure that all food items in cold storage are
appropriately segregated and that the food provider store Unprocessed
Food below Processed Food.
➢ Appropriate segregation practices include:
(a) Separate cold storage facilities;
(b) Separate racks - If food items are stored in the same area, for the
purposes of segregation, food provider must use separate racks;
(c) Separate shelves - If food items are stored in the same area and on
the same racks, food provider must use different shelves; or
(d) Separate containers - If each food item is kept in a different
container, food items may be stored on the same racks or shelves.
Corrective Action
➢ If inappropriate cold storage segregation occurs, food provider must
discard all potentially affected Processed food items.
Guidance for Validation Audit
➢ Auditor will conduct a spot check on the day of the Validation Audit to
verify compliance with this standard and guidelines.
Guidance for e-Audit
➢ Food provider must conduct a spot check on the day of the e-Audit to
verify compliance with this standard and guidelines.

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2.2.2 Protecting Food Items Against Air-Borne
Contamination
Food provider must ensure that all food items in Food Storage Areas
are always appropriately covered so as to prevent contamination
from chemical/physical hazards and the transfer of bacteria, odour
and taste from other foods. Food provider must ensure that all food
items in Food Production Areas are protected against
contamination.
➢ Food provider must ensure that all food racks, bins*, trays or all other
self-contained receptacles are always completely covered so as to
prevent contamination from chemical/physical hazards and the transfer
of bacteria, odour and taste from other foods.
➢ Appropriate materials** for covering include plastic film, aluminium foil,
plastic covers or rack covers.
➢ Physical/chemical hazards include any substance (liquid or solid)
originating from ceilings, refrigerators/freezers, condensers, ventilators,
faulty pipes, on-going construction, renovation, etc.
➢ In Food Production Areas, food provider must not store food items
awaiting processing under equipment or surfaces that expose food items
to potential contamination from chemical/physical hazards.
Guidance for Validation Audit
➢ Auditor will conduct a spot check on the day of the Validation Audit to
verify compliance with this standard and guidelines.
Guidance for e-Audit
➢ Food provider must conduct a spot check on the day of the e-Audit to
verify compliance with this standard and guidelines.
Notes
* If multiple bins are stored on a rack, as long as every other bin on the rack is
completely covered by (but not in contact with) the bin above it, it is only necessary
to appropriately cover the top bin.
** Paper sheets are an acceptable material for covering if the following additional
conditions are met:
(a) Top rack is covered with a metal sheet;
(b) Food items are not placed in an area where paper would not be adequate to
protect against air borne contamination (i.e. Under a leaking surface); and
(c) Food items are completely covered and the paper is not submerged in the food
item.

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2.2.3 Date Marking and Rotation of Potentially Hazardous
Foods
Food provider must have and follow a procedure (written or verbal)
requiring that Potentially Hazardous Foods are date marked at all
times throughout Food Handling. Food provider must have and
follow a procedure (written or verbal) for appropriately rotating
Potentially Hazardous Foods to ensure FIFO. Food provider must not
have or use any outdated or rejected food items.
➢ Food provider’s date marking procedure must require that Potentially
Hazardous Foods are date marked at each of the following times:
(a) Once Potentially Hazardous Foods are placed in Food Storage Areas
with either the expiry date or the receiving date*;
(b) Once Potentially Hazardous frozen Foods are removed from the
freezer with the date of removal from the freezer;
(c) Once pre-packaged Potentially Hazardous Foods are opened with
the date the package was opened;
(d) Once Potentially Hazardous Foods are Processed;
(e) Once Potentially Hazardous Foods are portioned; and
(f) Once Potentially Hazardous Foods are ready for dispatch with the
estimated time of departure date.
➢ Food provider’s date marking procedure must require that food items are
date marked either by using easily visible date codes or colour codes. All
Food Handling Employees must appropriately understand date coding or
colour coding procedure.
➢ Food provider’s FIFO procedure must require that the food provider
employ appropriate practices to ensure first in first out rotation of food
items. Such practices must be one of the following:
(a) Placing new shipment or production behind old shipment or
production;
(b) Placing new shipment or production under old shipment or
production; or
(c) Using “use first” labels.
➢ Food items are considered outdated if they are:
(a) Passed the expiry date;
(b) Either passed the manufacturer’s indicated shelf life or the shelf life
specified in appendix 2.2.3/4, whichever is later, if the food item
does not have an expiry date;
(c) Passed airline production times, which are 72 hours for Hot
Production and Cold Production**.
➢ All outdated or rejected food items must be clearly identified as
“rejected” or “non-conformant”.

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Guidance for Validation Audit
➢ Auditor will confirm whether food provider has and follows date marking
and rotation procedures in accordance with this standard and guidelines
and whether this procedure is written or verbal.
➢ Auditor will conduct a spot check on the day of the Validation Audit to
verify compliance with this standard and guidelines.
Guidance for e-Audit
➢ Food provider may be asked to confirm whether they have and follow
date marking and rotation procedures in accordance with this standard
and guidelines, specify any differences and confirm whether this
procedure is written or verbal.
➢ Food provider must conduct a spot check on the day of the e-Audit to
verify compliance with this standard and guidelines.
Notes
* Food provider may date mark pallets or boxes if food items are received in a pallet or
box. Once decanted, food items without individual expiry dates must be individually
date marked. Individual date marking following decanting does not apply to individual
portion packs, (i.e. creamers, butter, jam, etc.) if a good FIFO process is in place.
** Not withstanding this Food Processing Safety Standard, the Food Processing Quality
Standards and Interpretation Guidelines require that the food provider must prepare
and provision:
(a) Hot Production food items within 48 hours of the scheduled departure time; and
(b) Cold Production food items within 24 hours of the scheduled departure time.

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2.2.4 Date Marking and Rotation of Non-Hazardous Foods
Food provider must have and follow a procedure (written or verbal)
requiring that Non-Hazardous Foods are date marked at all times
throughout Food Handling. Food provider must have and follow a
procedure (written or verbal) for appropriately rotating Non-
Hazardous Foods to ensure FIFO. Food provider must not have or
use any outdated or rejected food items.
➢ Food provider’s date marking procedure must require that Non-
Hazardous Foods are date marked at each of the following times:
(a) Once Non-Hazardous Foods are placed in Food Storage Areas with
either the expiry date or receiving date*;
(b) Once Non-Hazardous frozen foods are removed from the freezer
with the date of removal from the freezer;
(c) Once pre-packaged Non-Hazardous Foods are opened with the date
the package was opened;
(d) Once Non-Hazardous Foods are Processed;
(e) Once Non-Hazardous Foods are portioned; and
(f) Once Non-Hazardous Foods are ready for dispatch with the
estimated time of departure date.
➢ Food provider’s date marking procedure must require that food items are
date marked either by using easily visible date codes or colour codes. All
Food Handling Employees must appropriately understand date coding or
colour coding procedure.
➢ Food provider’s FIFO procedure must require that the food provider
employ appropriate practices to ensure first in first out rotation of food
items. Such practices must be one of the following:
(a) Placing new shipment or production behind old shipment or
production;
(b) Placing new shipment or production under old shipment or
production;
(c) Using “use first” labels; or
(d) Individual portion packs stored in bulk that are not individually
dated must not be topped up.
➢ Food items are considered outdated if they are:
(a) Passed the expiry date;
(b) Either passed the manufacturer’s indicated shelf life or the shelf life
specified in appendix 2.2.3/4, whichever is later, if food item does
not have an expiry date;
(c) Passed airline production times, which are 72 hours for Hot
Production and Cold Production**.
➢ All outdated or rejected food items must be clearly identified as
“rejected” or “non-conformant”.***

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Guidance for Validation Audit
➢ Auditor will confirm whether food provider has and follows date marking
and rotation procedures in accordance with this standard and guidelines
and whether this procedure is written or verbal.
➢ Auditor will conduct a spot check on the day of the Validation Audit to
verify compliance with this standard and guidelines.
Guidance for e-Audit
➢ Food provider may be asked to confirm whether they have and follow
date marking and rotation procedures in accordance with this standard
and guidelines, specify any differences and confirm whether this
procedure is written or verbal.
➢ Food provider must conduct a spot check on the day of the e-Audit to
verify compliance with this standard and guidelines.
Notes
* Food provider may date mark pallets or boxes if food items are received in a pallet or
box. Once decanted, food items without individual expiry dates must be individually
date marked. Individual date marking following decanting does not apply to individual
portion packs, (i.e. creamers, butter, jam, etc.) if a good FIFO process is in place.
** Not withstanding this Food Processing Safety Standard, the Food Processing Quality
Standards and Interpretation Guidelines require that the food provider must use:
(a) Hot Production Food items within 48 hours of production; and
(b) Cold Production Food items within 24 hours of production.
*** Dented cans are considered as non-conforming food items and all dented cans must
be identified as “rejected” or “non-conformant”.

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2.2.5 CCP - Temperature Control of Refrigeration Units
Food provider must have and follow a procedure (written or verbal)
to monitor and maintain the temperature of each Refrigeration Unit
within acceptable limits. This procedure must require that the food
provider maintain records for each Refrigeration Unit in accordance
with this standard.
➢ Food provider must at all times maintain the temperature of each
Refrigeration Unit between 0°C/32°F and 5°C/41°F and monitor the
temperature of each Refrigeration Unit at a minimum twice daily.
➢ Food provider must use one of the following methods to monitor the
temperature of Refrigeration Units:
(a) Internal thermometer probes;
(b) Manual temperature monitoring (i.e. with portable probes or hand
held thermometers); or
(c) Continuous computerized temperature monitoring.*
➢ Food provider’s temperature control procedure for Refrigeration Units
must require that the food provider maintain records for each
Refrigeration Unit that document each of the following:
(a) Date and time that the temperature of the Refrigeration Unit was
verified (at a minimum twice daily);
(b) Temperature of the Refrigeration Unit at the time of verification;
and
(c) Identity of Refrigeration Unit (i.e. unit number, specific location of
unit, etc.);
(d) Specifics of any corrective action, where applicable.**
Corrective Action
➢ If temperature monitoring reveals that the temperature of a
Refrigeration Unit exceeds 8°C/46°F, food provider must sample the
surface temperature of food items located in that Refrigeration Unit.
➢ If food samples reveal that the surface temperature of food items are
generally above 5°C/41°F (and below 8°C/46°F, food provider must take
prompt action to restore the temperature of the Refrigeration Unit within
acceptable limits.
➢ If food samples reveal that the surface temperature of food items are
generally above 8°C/46°F and below 15°C/59°F, food provider must
transfer all food items in that Refrigeration Unit to a Refrigeration Unit
that is chilled within acceptable limits.
➢ If food samples reveal that the surface temperature of food items are
generally above 15°C/59°F, food provider must discard all food items in
that Refrigeration Unit.
Guidance for Validation Audit
➢ Auditor will confirm whether food provider has and follows a temperature
monitoring procedure in accordance with this standard and guidelines
and whether this procedure is written or verbal.

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➢ Auditor will conduct a spot check and review records on the day of the
Validation Audit to verify compliance with this standard and guidelines.
Guidance for e-Audit
➢ Food provider may be asked to confirm whether they have and follow a
temperature monitoring procedure in accordance with this standard and
guidelines, specify any differences and confirm whether this procedure is
written or verbal.
➢ Food provider will be asked to provide temperature monitoring records
for a specified period.
➢ Food provider must conduct a spot check on the day of the e-Audit to
verify compliance with this standard and guidelines.
Notes
* Computerized temperature monitoring system must alarm a designated person if the
temperature of a monitored Refrigeration Unit is above 5°C/41°F for more than 90
minutes. If this is not the case, a designated person must verify the computerized
records twice daily.
** In the case of natural disasters, food provider must ensure by any means that the
temperatures of food items placed in Refrigeration Units are maintained below
5°C/41°F.

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2.2.6 Temperature Control of Freezers
Food provider must have and follow a procedure (written or verbal)
to ensure that the temperature of each freezer unit is appropriately
maintained and monitored within acceptable limits. Food provider
must maintain records for each freezer unit in accordance with this
standard.
➢ Food provider must at all times maintain the temperature of each freezer
unit at -18°C/0°F or below and monitor the temperature of each freezer
unit at a minimum twice daily.
➢ Food provider must use one of the following methods to monitor the
temperature of freezer units:
(a) Internal thermometer probes;
(b) Manual temperature monitoring (i.e. with portable probes or hand-
held thermometers); or
(c) Continuous computerized temperature monitoring*.
➢ Food provider’s temperature control procedure for freezer units must
require that the food provider maintain records for each freezer unit that
document each of the following:
(a) Date and time that the temperature of the freezer unit was verified;
(b) Temperature of the freezer unit at the time of verification;
(c) Identity of the freezer unit (i.e. unit number, specific location of
freezer unit, etc.); and
(d) Specifics of any corrective action taken, where applicable.
Corrective Action
➢ If temperature monitoring reveals that the temperature of a freezer unit
exceeds -15°C/5°F, food provider must take prompt action to restore the
temperature of the freezer unit within acceptable limits and must verify
the frozen state of food items. Frozen food items in the freezer unit must
be frozen solid and must not show any signs of thawing.
➢ If verification reveals that frozen food items are not frozen solid, food
provider must thaw all food items that are not frozen solid in accordance
with Standard 3.1.3 – Food Safety Controls for Thawing Frozen Food
Items.
➢ If verification reveals that frozen food items are still frozen solid but
generally show signs of thawing (e.g. food boxes show wet outer
packaging while food items are still frozen solid), food provider must
transfer all food items that show signs of thawing to a freezer
maintained within acceptable temperature limits and appropriately
monitored in accordance with this standard.

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Guidance for Validation Audit
➢ Auditor will confirm whether food provider has and follows a temperature
monitoring procedure in accordance with this standard and guidelines
and whether this procedure is written or verbal.
➢ Auditor will conduct a spot check and review records on the day of the
Validation Audit to verify compliance with this standard and guidelines.
Guidance for e-Audit
➢ Food provider may be asked to confirm whether they have and follow a
temperature monitoring procedure in accordance with this standard and
guidelines, specify any differences and confirm whether this procedure is
written or verbal.
➢ Food provider will be asked to provide temperature-monitoring records
for a specified period.
➢ Food provider must conduct a spot check on the day of the e-Audit to
verify compliance with this standard and guidelines.
Notes
* Computerized temperature monitoring system must alarm a designated person within
an appropriate time if the temperature of a monitored freezer unit is above -18°C/
0°F for more than 90 minutes. If this is not the case, a designated person must verify
the computerized records twice daily.

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3. FOOD PRODUCTION
3.1 FOOD PRODUCTION
3.1.1 Segregation of Unprocessed and Processed Food
Items During Food Preparation
Food provider must ensure that Processed and Unprocessed Food
items are appropriately segregated during Food Preparation to
prevent any risk of cross contamination.
➢ Appropriate segregation practices include:
(a) Physical barrier i.e. walls, partition walls; and
(b) Separation of Processed and Unprocessed food items by a minimum
distance of 1 meter / 3.3 feet.
Corrective Action
➢ If inappropriate segregation occurs during Food Preparation, food
provider must discard all potentially affected Processed food items.
Guidance for Validation Audit
➢ Auditor will conduct a spot check on the day of the Validation Audit to
verify compliance with this standard and guidelines.
Guidance for e-Audit
➢ Food provider must conduct a spot check on the day of the e-Audit to
verify compliance with this standard and guidelines.

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3.1.2 Food Safety Controls for Washing Raw Fruits and
Vegetables
Food provider must have and follow a procedure (written or verbal)
to ensure that the surface of raw fruits and vegetables are cleaned
and washed with a chemical sanitizer prior to use. Food provider
must maintain records in accordance with this standard.
➢ Food provider’s procedure for washing raw fruits and vegetables must at
a minimum require that the food provider clean and wash raw fruits and
vegetables* with a chemical sanitizer according to the following steps:
(a) Clean raw fruits and vegetables with mechanical action (e.g.
scrubbing, agitation etc.) until they are visibly clean. Food provider
must ensure that the mechanical action does not damage the
surface of raw fruits and vegetables with soft textures (e.g. berries
should be sprayed gentle with potable water).
(b) Wash raw fruits and vegetables with a chemical Sanitizer that is
approved for use with food** in accordance with the manufacturer’s
specifications.
➢ Food provider’s procedure for washing raw fruits and vegetables must
require that the food provider maintain daily records that document each
of the following:
(a) Date that fruits and vegetables were washed;
(b) Description of chemical sanitizer used (e.g. brand name or type of
product);
(c) Concentration of chemical sanitizer;
(d) Immersion time during treatment with chemical sanitizer; and
(e) Specifics of any corrective action taken, where applicable.
Guidance for Validation Audit
➢ Auditor will confirm whether food provider has and follows a procedure
in accordance with this standard and guidelines and whether this
procedure is written or verbal.
➢ Auditor will conduct a spot check and review records on the day of the
Validation Audit to verify compliance with this standard and guidelines.
Guidance for e-Audit
➢ Food provider may be asked to confirm whether they have and follow a
procedure in accordance with this standard and guidelines, specify any
differences and confirm whether this procedure is written or verbal.
➢ Food provider will be asked to provide records for a specified period.
➢ Food provider must conduct a spot check on the day of the e-Audit to
verify compliance with this standard and guidelines.
Notes
* If the supplier has previously washed raw fruits and vegetables with a chemical
sanitizer, the food provider is not required to re-treat the fruits and vegetables. Food
provider must have documented proof of this practice as part of the supplier approval
programme.

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** In countries where the legislative regulations prohibit the use of chemicals for
washing raw fruits and vegetables, the food provider must ensure that raw fruits and
vegetables are washed with mechanical action and visibly clean.
*** Certain chemical sanitizers may require an additional rinse step following washing.

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 3.1.3 Food Safety Controls for Thawing Frozen Food Items
Food provider must have and follow a procedure (written or verbal)
for thawing frozen food items. This procedure must require that the
food provider maintains records in accordance with this standard.
Food provider should have written procedures for the thawing of frozen food
Procedure items that at a minimum meet the requirements of this Standard &
Interpretation Guidelines.
Practice ➢ Food provider must:
(a) Process frozen food item(s) within 72 hours* of the date the food
provider commenced thawing the food item;
(b) Fully thaw raw** frozen food item(s) prior to Heat Treatment;
(c) Not refreeze any thawed food item(s);
(d) Maintain the surface temperature of the thawing food item at all
times at or below the following temperatures:
i. Ready-to-eat frozen food item(s): 5°C/41°F;
ii. Raw** frozen food item(s) thawing for up to four (4) hours: no
temperature requirement. However, if the raw frozen food item(s)
are not completely thawed out within four (4) hours, the thawing
food item(s) must be placed in a Refrigeration Unit maintained
between 0°C/32°F and 5°C/41°F to complete thawing; or
iii. Raw** frozen food item(s) thawing for more than four (4) hours:
8°C/46°F.
(e) Thaw frozen food items according to one of the following methods:

IN A REFRIGERATION UNIT
➢ Food provider must at all times maintain the temperature of each
Refrigeration Unit between 0°C/32°F and 5°C/41°F and monitor the
temperature of each Refrigeration Unit at a minimum twice daily.

UNDER RUNNING WATER

➢ Food provider must:
(a) Thaw frozen food item(s) under cold running water in a leak proof
package or hermetically sealed container and under potable running
water at or below 21°C/70°F; and
(b) Immediately use food item(s) once thawing is complete.

AT ROOM TEMPERATURE
➢ Food provider must:
(a) Thaw frozen food item(s) at room temperature in a room
maintained at or below 21°C/70°F; and
(b) Immediately use food item(s) once thawing is complete.

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 IN A MICROWAVE
➢ Food provider must:
(a) Thaw raw** frozen food item(s) in a microwave as part of an
acceptable Heat Treatment process; and
(b) Monitor the food core temperature(s) in accordance with Standard
3.1.4 CCP - Food Safety Controls for Heat Treated Foods.

IN A THAW BOX
➢ Food provider must:
(a) Maintain the temperature of the thaw box at all times at or below
10°C/50°F;
(b) Monitor the temperature of the thaw box at a minimum twice daily;
and
(c) If the thaw box exceeds 10°C/50°F, verify the surface temperature
of the thawing food item(s) and take and document appropriate
corrective actions.

IN AN AUTOMATIC THAW CABINET

➢ Food provider must
(a) Thaw frozen food item(s) in an automatic thaw cabinet in
accordance with the manufacturer’s instructions; and
(b) Have documented proof of the validation of the appropriate thawing
conditions of the automatic thaw cabinet at a minimum once every
six (6) months.
Corrective ➢ If the surface temperature of the thawing ready-to-eat food item is
Actions
above 5°C/41°F during thawing, food provider must take and document
appropriate corrective actions to control the exposure time and
temperature of the thawing food item.
➢ If the surface temperature of the thawing raw** food item is above
8°C/46°F during thawing, food provider must immediately heat treat the
food item once completely thawed. If the surface temperature of the
thawing raw food item is above 15°C/59°F, food provider must discard
the food item.
Records In a Refrigeration Unit: Food provider must maintain records for the thawing
of frozen food items in accordance with Standard 2.2.5 CCP - Temperature
Controls of Refrigeration Units.
Under running water or at room temperature: Food provider must maintain
records for the thawing of frozen food items that at a minimum document
each of the following:
(a) Description of the food item(s);
(b) Date and time the food item(s) was removed from the freezer;
(c) Temperature of the water*** or room at start and end of thawing;
(d) For ready-to-eat food items, surface temperature at the end of
thawing under running water or at room temperature;

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 (e) For food items that will undergo further Heat Treatment, the end
time of thawing or the surface temperature of the food item at the
end of thawing; and
(f) Specifics of any corrective actions, where applicable.
In a microwave: Food provider must maintain records for the thawing of
frozen food items in accordance with Standard 3.1.4 CCP - Food Safety
Controls for Heat Treated Foods.
In a thaw box: Food provider must maintain records for the thawing of frozen
food items that at a minimum document each of the following for the thaw
box:
(a) Date and time that the temperature of the thaw box was verified;
(b) Temperature of the thaw box (at a minimum twice daily);
(c) Identity of thaw box (i.e. unit number, location of unit, etc.);
(d) Specifics of any corrective action, where applicable.
And document each of the following for the thawing food item(s):
(a) Description of the food item;
(b) Date and time the food item was removed from the freezer;
(c) Surface temperature of the food item at the end of thawing in a
thaw box;
(d) Specifics of any corrective action, where applicable.
Guidance for Validation Audit
➢ Auditor will confirm whether food provider has and follows a thawing
procedure in accordance with this Standard and Interpretation Guidelines
and whether this procedure is written or verbal.
➢ Auditor will conduct a spot check and review records (where applicable)
on the day of the Validation Audit to verify compliance with this Standard
and Interpretation Guidelines.
Guidance for e-Audit
➢ Food provider may be asked to confirm whether they have and follow a
thawing procedure in accordance with this Standard and Interpretation
Guidelines, specify any differences and confirm whether this procedure is
written or verbal.
➢ Food provider may be asked to provide thawing records for a specified
period.
➢ Food provider must conduct a spot check on the day of the e-Audit to
verify compliance with this Standard and Interpretation Guidelines.
Notes
* If the food provider is unable to thaw a particular food item in a Refrigeration Unit
within 72 hours, a longer time period for thawing is permitted as long as food items
are thawed within a Refrigeration Unit in accordance with this Standard and the food
provider can demonstrate that the food item is still partially frozen when thawed for
72 hours.
** For the purpose of this Standard, a raw food item means a Potentially Hazardous
Food item that will be undergo further Heat Treatment in accordance with Standard
3.1.4 CCP - Food Safety Controls for Heat Treated Foods.
*** The water temperature should be taken from the water in the vessel that is holding
the thawing food iterm and not from the water coming out of the tap.
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3.1.4 CCP - Food Safety Controls for Heat Treated Foods
Food provider must have and follow a procedure (written or verbal)
to ensure appropriate Heat Treatment of food items. This procedure
must require that the food provider maintain records in accordance
with this standard.
➢ Food provider must ensure that the temperature of food items following
Heat Treatment falls within the following limits:
TYPE OF FOOD PRODUCT TARGET TEMPERATURE
Core temperatureN of
Raw dairy or food containing raw dairy
72°C/161°F
Core temperatureN of
Raw eggs or food containing raw eggs
70°C/158°F
Raw poultry and raw minced poultry or food Core temperatureN of
containing raw poultry or raw minced poultry 74°C/165°F
Raw minced meat, shellfish or crustacean, or Core temperatureN of
food containing raw minced meat, raw shellfish 70°C/158°F
or crustacean
Stuffed poultry, stuffed fish, stuffed meat, Core temperatureN
stuffed pasta 74°C/165°F
Raw meat, shellfish or crustacean, or food Core temperatureN of
containing raw meat, shellfish or crustacean 63°C/145°F
Surface temperature of
Raw whole muscle of beef, lamb or fish to be
63°C/145°F and colour
seared
change on all sides
N
Minimum safe core temperature for all food items must be held for 15
seconds to ensure appropriate Heat Treatment.

➢ Food provider must ensure that raw whole muscle beef, lamb or fish that
will undergo Heat Treatment on board is seared to achieve a colour
change on all sides.
➢ If the food provider is requested to provide seared whole muscle of beef,
lamb or fish that will undergo Heat Treatment on board, the food
provider must have documented proof (at the facility and easily
accessible) that the client has been notified that the food must undergo
further Heat Treatment before being served.
➢ Food provider must Heat Treat sous-vide food items in a sealed pouch to
appropriate time/temperature requirements that ensure the
pasteurization of food items and expected shelf-life. Food provider must
have documented proof* at the facility and easily accessible that each
applied time/temperature requirement ensures food safety.
➢ Food provider’s procedure for Heat Treated Food items must require that
the food provider maintain records that document each of the following:
(a) Date that the food item is Heat Treated;
(b) Description of Heat Treated Food item;
(c) Core temperature of food item following Heat Treatment;
(d) Surface temperature and all side colour change for seared food
items, where applicable;
(e) Time and temperature of sous-vide Heat Treated food items, where
applicable; and

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 (f) Specifics of any corrective action, where applicable.
Corrective Action
➢ If core temperature of food items following Heat Treatment does not fall
within acceptable limits, food provider must re-heat food items until they
reach target temperatures.
Guidance for Validation Audit
➢ Auditor will confirm whether food provider has and follows a procedure
for Heat Treatment of food items in accordance with this standard and
guidelines and whether this procedure is written or verbal.
➢ Auditor will conduct a spot check and review records on the day of the
Validation Audit to verify compliance with this standard and guidelines.
Guidance for e-Audit
➢ Food provider may be asked to confirm whether they have and follow a
procedure for Heat Treatment of food items in accordance with this
standard and guidelines, specify any differences and confirm whether
this procedure is written or verbal.
➢ Food provider will be asked to provide Heat Treatment records for a
specified period.
➢ Food provider must conduct a spot check on the day of the e-Audit to
verify compliance with this standard and guidelines.
Note
* The documented proof for the Heat Treatment of sous-vide cooked food items must
provide details of the assessment of the efficiency of the Heat Treatment process on
the reduction of vegetative microorganisms for each type of food item. Heat
Treatment must reliably measure the core temperature of the food item.

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3.1.5 CCP - Food Safety Controls for Rapid Cooling
Food provider must have and follow a procedure (written or verbal)
to ensure appropriate rapid cooling of Heat Treated Foods. This
procedure must require that the food provider maintain records in
accordance with this standard.
➢ Food provider’s rapid cooling procedure must require that all Heat
Treated Foods* (including meat, fish, poultry, sauces, pasta, rice,
seafood, dairy, egg products, cereals, vegetables) are either:
(a) Cooled from 60°C/140°F to 21°C/70°F within 2 hours and from
21°C/70°F to 5°C/41°F within an additional 4 hours;
OR
(b) Cooled from 60°C/140°F to 10°C/50°F within 4 hours.
➢ While blast chillers are preferable, food provider may use any other
means of rapid cooling Heat Treated Foods as long as these means
respect time and temperature limits**.
➢ When monitoring food temperature, measurement must always
represent core temperature.
➢ Rapid cooling procedure must require that the food provider maintain
records that document verification of each of the following:
(a) Date that food item is rapid cooled;
(b) Description of food item;
(c) Initial time and temperature***;
(d) Intermediate time and temperature (if food provider uses the rapid
cooling method described in (a) above);
(e) Final time and temperature; and
(f) Specifics of any corrective action, where applicable.
Corrective Action
➢ If food provider does not respect time and temperature limits for rapid
cooling of Heat Treated Food items, food provider must discard all non-
compliant food items.
Guidance for Validation Audit
➢ Auditor will confirm whether food provider has and follows a rapid
cooling procedure in accordance with this standard and guidelines and
whether this procedure is written or verbal.
➢ Auditor will conduct a spot check and review records on the day of the
Validation Audit to verify compliance with this standard and guidelines.

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Guidance for e-Audit
➢ Food provider may be asked to confirm whether they have and follow a
rapid cooling procedure in accordance with this standard and guidelines,
specify any differences and confirm whether this procedure is written or
verbal.
➢ Food provider will be asked to provide rapid cooling records for a
specified period.
➢ Food provider must conduct a spot check on the day of the e-Audit to
verify compliance with this standard and guidelines.
Notes
* Sous-vide cooked food items may be heat treated to temperatures below 60°C/140°F
and rapid cooling shall therefore start immediately following Heat Treatment. Final
Heat Treatment time and temperature shall be used as the initial rapid cooling time
and temperature.
** Food provider may, as a first step, rapid cool pasta and vegetables under cold
running potable water for a short period of time provided this process does not affect
the quality of the food item and meets the rapid cooling time and temperature
requirements of this Standard & Interpretation Guidelines.
*** If food provider begins rapid cooling immediately following Heat Treatment, final Heat
Treatment time and temperature may be used as the initial rapid cooling time and
temperature.

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3.1.6 CCP - Food Safety Controls of Potentially Hazardous
Foods During Food Preparation
Food provider must have and follow a procedure (written or verbal)
to control exposure time and temperature of Potentially Hazardous
Foods* during Food Preparation. This procedure must require that
the food provider maintain records in accordance with this standard.
➢ If Potentially Hazardous Foods are prepared in a room where the
temperature is maintained below or at 5°C/41°F, the food provider must
monitor and maintain room temperature and maintain temperature
records in accordance with standard 2.2.5 - CCP - Temperature Controls
of Refrigeration Units.
➢ If Potentially Hazardous Foods are prepared in a room where the
temperature is maintained above 5°C/41°F and below or at 15°C/59°F:
(a) The food preparation time must not exceed 90 minutes; and
(b) The food provider must monitor and maintain the temperature of
the room above 5°C/41°F and below or at 15°C/59°F, and record
the room temperature a minimum of twice daily and take
appropriate corrective action if the room temperature exceeds
15°C/59°F.
➢ If Potentially Hazardous Foods are prepared in a room where the
temperature is maintained above 15°C/59°F and below or at 21°C/70°F:
(a) The food preparation time must not exceed 45 minutes; and
(b) The food provider must monitor and maintain the temperature of
the room above 15°C/59°F and below or at 21°C/70°F, and record
the room temperature a minimum of twice daily and take
appropriate corrective action if the room temperature exceeds
21°C/70°F.
➢ If Potentially Hazardous Foods are prepared in a room where the
temperature is maintained above 21°C/70°F:
(a) The food preparation time must not exceed 45 minutes; and
(b) The food surface temperature must not exceed 15°C/59°F;
➢ If Potentially Hazardous Foods are prepared in a room maintained above
5°C/41°F, the food provider must maintain Potentially Hazardous Food
Preparation records that document each of the following:
(a) Date that the Potentially Hazardous Foods are prepared;
(b) Description of food item;
(c) Time food items are removed from the Refrigeration Unit;
(d) Time food items are returned to the Refrigeration Unit; and
(e) Specifics of any corrective action, where applicable.
➢ If Potentially Hazardous Foods are prepared in a room where the
temperature is maintained above 21°C/70°F, in addition to the record
requirements described above, the food provider must maintain records
that document each of the following:
(a) Surface temperature of the food item at the beginning of Food
Preparation; and
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 (b) Surface temperature of the food item at the end of Food
Preparation.
Corrective Action
➢ If the food provider does not respect time limits for preparing Potentially
Hazardous Foods, food provider must verify the surface temperature of
the food item. If the surface temperature of the food items is above
15°C/59°F, the food provider must discard the non-compliant food items.
If the surface temperature of the food item is below or at 15°C/59°F, the
food provider must immediately place the food items in a Refrigeration
Unit. These foods items may not be removed from the Refrigeration Unit
until the temperature of the food item is below or at 5°C/41°F.
➢ If the food provider does not respect the temperature limits of the food
items, the food provider must discard the non-compliant food items.
Guidance for Validation Audit
➢ Auditor will confirm whether food provider has and follows a procedure
for controlling exposure time and temperature of Potentially Hazardous
Foods in accordance with this standard and guidelines and whether this
procedure is written or verbal.
➢ Auditor will conduct a spot check and review records on the day of the
Validation Audit to verify compliance with this standard and guidelines.
Guidance for e-Audit
➢ Food provider may be asked to confirm whether they have and follow a
procedure for controlling exposure time and temperature of Potentially
Hazardous Foods in accordance with this standard and guidelines,
specify any differences and confirm whether this procedure is written or
verbal.
➢ Food provider will be asked to provide exposure time and temperature
records for a specified period.
➢ Food provider must conduct a spot check on the day of the e-Audit to
verify compliance with this standard and guidelines.
Notes
* For the purpose of this standard Potentially Hazardous Foods do not include any
foods that will undergo further Heat Treatment. If the food provider is requested to
provide Potentially Hazardous Foods that will undergo further Heat Treatment, the
food provider must have documented proof (at the facility and easily accessible) that
the client has been notified that the food must undergo further Heat Treatment
before being served.

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3.1.7 Microbiological Analysis of Food, Water and Ice
Food provider must have and follow procedures that ensure
appropriate microbiological analysis of Ready-to-Serve* food items,
water and ice. Food provider must regularly test food items for
microorganisms that may indicate a food safety risk.
Food provider should have written procedures for the microbiological analysis
of Ready-to-Serve food items, water and ice that at a minimum meet the
requirements of this Standard & Interpretation Guidelines.
➢ Food provider must have documented proof of microbiological tests
performed by a recognized accredited laboratory on a sample ** of the
facility’s water and ice once in each six (6) month period. Such
microbiological analysis must test the facility’s water and ice for
microorganisms that are required by any governmental, regulatory or
legislative system that applies to the facility AND at a minimum as
follows:

MICROORGANISM WATER & ICE

Total coliforms ✓

E. coli ✓

➢ Food provider must have documented proof of microbiological tests

performed by a recognized accredited laboratory on a sample *** of the
facility’s Ready-to-Serve food items once in each month based on the
type of food item. Such microbiological analysis must test the facility’s
Ready-to-Serve food items for microorganisms that are required by any
governmental, regulatory or legislative system that applies to the facility
AND at a minimum as follows:
READY-TO- READY-TO- READY-TO- READY-TO-
READY-TO- READY-TO-
SERVE SERVE RAW SERVE SERVE RAW
SERVE MEAT SERVE FISH
MICROORGANISM POULTRY & MILK & RAW COOKED FRUIT &
& MEAT & SEAFOOD
EGG MILK STARCHY VEGETABLE
PRODUCTS PRODUCTS
PRODUCTS CHEESES PRODUCTS PRODUCTS
Enterobacteriaceae
OR ✓ ✓ ✓ ✓ ✓
Total coliforms
E. coli ✓ ✓ ✓ ✓ ✓ ✓
Bacillus cereus ✓
Listeria
✓ ✓ ✓ ✓ ✓ ✓
monocytogenes
Salmonella spp. ✓ ✓ ✓ ✓ ✓
Staphylococcus
aureus
OR ✓ ✓ ✓ ✓ ✓
Coagulase positive
staphylococci

➢ Food provider must have documented proof of microbiological tests

performed by a recognized accredited laboratory on a sample*** of the
facility’s Ready-to-Serve sous-vide cooked food items once in each
month. Such microbiological analysis must test the facility’s Ready-to-
Serve sous-vide cooked food items for microorganisms that are required
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 by any governmental, regulatory or legislative system and at a minimum
as indicated above. In addition, testing for anaerobic sulfite reducing
microorganisms must be included.
➢ If testing Ready-to-Serve food items for Listeria monocytogenes is not
possible due to a regulatory “test and hold” process, food provider:
(a) Must at a minimum once per month test a representative sample of
the facility’s Non-Food Contact Surfaces during Food Production for
Listeria monocytogenes or Listeria spp.;
(b) Should at a minimum once per month test a representative sample
of the facility’s Food Contact Surfaces during Food Production for
Listeria monocytogenes or Listeria spp.; and
(c) Must have documented proof of microbiological testing results.
➢ If testing Ready-to-Serve food items for Salmonella spp. is not possible
due to a regulatory “test and hold” process, food provider:
(a) Must at a minimum once per month test a representative sample of
the facility’s Ready-to-Serve food items for E. coli (based on the
type of food as specified in Appendix 3.1.7) and either total
coliforms or Enterobacteriaceae and such microbiological tests must
be performed by a recognized accredited laboratory; and
(b) Must have documented proof of microbiological testing results.
Corrective Action
➢ If microbiological test results of Ready-to-Serve food items, water or ice
are inappropriate, borderline or unsatisfactory, food provider must take
and document appropriate corrective actions.
➢ If microbiological test results of Ready-to-Serve food items reveal
consecutive positive results for Listeria monocytogenes, food provider
must conduct a root cause analysis that includes testing a targeted
sample of Food Contact Surfaces and Non-Food Contact Surfaces or a
targeted sample of ingredients, for Listeria monocytogenes.
➢ If microbiological test results of Food Contact Surfaces or Non-Food
Contact Surfaces reveal positive results for Listeria monocytogenes or
Listeria spp., food provider must take and document appropriate
corrective actions that at a minimum must meet local regulatory
requirements****.
Guidance for Validation Audit
➢ Auditor will confirm whether food provider has and follows a procedure
for microbiological analysis in accordance with this Standard and
Interpretation Guidelines and whether this procedure is written.
➢ Auditor will review records on the day of the Validation Audit to verify
compliance with this Standard and Interpretation Guidelines.
Guidance for e-Audit
➢ Food provider may be asked to confirm whether they have and follow a
procedure for microbiological analysis in accordance with this Standard
and Interpretation Guidelines, specify any differences and confirm
whether this procedure is written.

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➢ Food provider will be asked to provide microbiological test results or
records for a specified period.
Notes
* Ready-to-Serve food items are all food items prepared, produced, handled or stored
in the facility that are ready to be provisioned to a customer.
** Microbiological test samples must be representative of the facility’s water and ice
sources and handling & storage methods.
*** Microbiological test samples must be representative of the facility’s type and variety of
food items prepared, produced, handled or stored at the facility, and the facility’s
methods of food item preparation, production, handling or storage. Microbiological
test samples of the facility must include food items produced by the facility and
supplied to the facility by Food Suppliers.
**** Food providers in the Uinted States must implement corrective actions in accordance
with the FDA’s recommended practices specified in the Draft Guidance “Control of
Listeria monocytogenes in Ready-To-Eat Foods: Guidance for Industry”.

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3.1.8 Outer Packaging Material Eliminated from Production
Areas
Food provider must ensure that there are no outer packaging
materials in Food Production Areas.
➢ Outer packaging material means the final packaging layer in which, any
food items, equipment, or any other goods are shipped or received, (i.e.
cardboard boxes, cartons, cans, plastic shrink wrapping).
➢ Food provider must ensure that outer packaging material is promptly
removed from Food Production Areas.
Guidance for Validation Audit
➢ Auditor will conduct a spot check on the day of the Validation Audit to
verify compliance with this standard and guidelines.
Guidance for e-Audit
➢ Food provider must conduct a spot check on the day of the e-Audit to
verify compliance with this standard and guidelines.

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3.1.9 Foreign Objects Policy
Food provider must have and follow a written policy to prevent
potential direct or indirect contamination of food caused by foreign
objects.
➢ Food provider’s written foreign objects policy must contain potential
foreign objects* that are likely to occur within the food provider’s facility
and the methods to control the potential foreign objects from entering
food items.
➢ Food provider’s written foreign object policy must require that:
(a) When possible, food provider eliminates foreign objects from Food
Handling Areas where they could contaminate food or equipment
(i.e. glass packing materials such as jars should be eliminated from
Food Handling Areas when possible).
(b) In the event that potential foreign objects cannot be eliminated, the
food provider must control the risk that foreign objects may cause
contamination (i.e. light fixtures guarded or sealed with unbreakable
enclosures to retain all glass in the event of any breakage) and
handle potential foreign objects appropriately to avoid accidental
damage (i.e. airline equipment);
➢ If glass or china is present in Food Handling Areas, Food provider must
have a glass breakage policy. The glass breakage policy should detail the
methods used to prevent glass breakage and the steps taken if glass
breakage occurs.
➢ Food provider must take appropriate corrective actions in the event of
any potential or actual contamination of food items by foreign objects.
Food provider must ensure to investigate complaints related to the
presence of foreign objects in food items.
➢ All employees must be aware of their responsibilities under the foreign
objects policy (i.e. eliminate potential foreign objects at receiving; notify
a designated person of potential contamination from foreign objects;
etc…). Employees should receive training on potential foreign objects
relevant to their facility in accordance with Standard 1.1.1 - Food Safety
Training Programme.
Guidance for Validation Audit
➢ Auditor will confirm whether food provider has and follows a foreign
object policy in accordance with this standard and guidelines and
whether this policy is written or verbal.
➢ Auditor will conduct a spot check and review documentation on the day
of the Validation Audit to verify compliance with this standard and
guidelines.
Guidance for e-Audit
➢ Food provider may be asked to confirm whether they have and follow a
foreign object policy in accordance with this standard and guidelines,
specify any differences and confirm whether this policy is written or
verbal.
➢ Food provider may be asked to provide a copy of the foreign object
policy.
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➢ Food provider must conduct a spot check on the day of the e-Audit to
verify compliance with this standard and guidelines.
Note
* Potential foreign objects include foreign objects resulting from glass, light bulbs,
airline equipment, metal objects, loose parts from uniforms, staples, strings, rubber
bands, twist ties, hair, etc.

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4. EQUIPMENT AND PREMISES
4.1 CLEANLINESS & SANITIZATION
4.1.1 Storage and Labelling of Chemical Agents Used for
Cleaning and Sanitization
Food provider must have and follow a procedure (written or verbal)
for the storage and labelling of chemical agents used for cleaning
and Sanitization so as to prevent cross-contamination.
➢ Food provider’s procedure must require that:
(a) All chemical agents stored in Food Handling Areas be stored at a
safe distance from all food items to prevent risk of cross
contamination;
(b) All bins or bottles containing chemical agents used during Food
Preparation must be used and stored at a safe distance from food
items to prevent risk of cross-contamination; and
(c) All chemical agents are appropriately identified.
➢ Food provider must use one of the following methods to appropriately
identify chemical agents:
(a) Clear labelling of containers containing chemical agents;
(b) Use of coloured containers to differentiate chemical agents*;or
(c) Use of any other identification system that is understood by all
employees.
Guidance for Validation Audit
➢ Auditor will confirm whether food provider has and follows a chemical
agent storage and labelling procedure in accordance with this standard
and guidelines and whether this procedure is written or verbal.
➢ Auditor will conduct a spot check on the day of the Validation Audit to
verify compliance with this standard and guidelines.
Guidance for e-Audit
➢ Food provider may be asked to confirm whether they have and follow
chemical agent storage and labelling procedure in accordance with this
standard and guidelines, specify any differences and confirm whether
this procedure is written or verbal.
➢ Food provider must conduct a spot check on the day of the e-Audit to
verify compliance with this standard and guidelines.
Notes
* If two (2) or more colours are used to identify chemical agents, food provider must
post a colour chart in all Food Handling Areas that clearly identifies the chemical
agent corresponding to each colour.

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4.1.2 Cleaning & Sanitization Programme
Food provider must have and follow a written programme specifying
the appropriate frequency and method for cleaning and Sanitization
of each area of, or equipment and utensils in the food provider’s
facility.
➢ Food provider’s cleaning and Sanitization programme must specify each
of the following:
(a) Items or areas that must be cleaned or sanitized;
(b) Frequency of cleaning or Sanitization;
(c) Method of cleaning and Sanitization; and
(d) Products or chemical agents to be used and the procedure of
application (contact time, foam consistency, concentrations,
equipment required, persons required).
➢ Cleaning and Sanitization may either be carried out by the food
provider’s employees or by a professional external cleaning company.
However, food provider must appropriately supervise all cleaning and
Sanitization procedures.
Guidance for Validation Audit
➢ Auditor will confirm whether food provider has and follows a written
cleaning and Sanitization programme in accordance with this standard
and guidelines.
➢ Auditor will conduct a spot check and review documentation (or records
if applicable) on the day of the Validation Audit to verify compliance with
this standard and guidelines.
Guidance for e-Audit
➢ Food provider may be asked to confirm whether they have and follow a
written cleaning and Sanitization programme in accordance with this
standard and guidelines, specify any differences and confirm that the
procedure is in writing.
➢ Food provider may be asked to provide cleaning documentation (or
records if applicable) for a specified period.

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4.1.3 Cleanliness and Maintenance of Interior Building
Structures
Food provider must have and follow a procedure (written or verbal)
for the cleaning and maintenance of all interior building structures.
This procedure must require that all interior building structures are
always smooth and washable, clean and free of dirt and, where
applicable, fully functional.
➢ Interior building structures include ceilings, walls, floors, doors, vent
hoods, overhead structures, fans, light fixtures, floor drains*, tiles and
pipes.
➢ Food provider’s cleaning and maintenance procedure for interior building
structures must specify that all interior building structures are at all times
at a minimum:
(a) Clean and free of dust, grease, food residue and dirt;
(b) Maintained intact and functional; and
(c) Smooth and washable.
Guidance for Validation Audit
➢ Auditor will confirm whether food provider has and follows a cleanliness
and maintenance procedure for interior building structures in accordance
with this standard and guidelines and whether this procedure is written
or verbal.
➢ Auditor will conduct a spot check on the day of the Validation Audit to
verify compliance with this standard and guidelines.
Guidance for e-Audit
➢ Food provider may be asked to confirm whether they have and follow a
cleanliness and maintenance procedure for interior building structures in
accordance with this standard and guidelines, specify any differences
and confirm whether this procedure is written or verbal.
➢ Food provider must conduct a spot check on the day of the e-Audit to
verify compliance with this standard and guidelines.
Notes
* All floor drains must always be covered with a grate.

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4.1.4 Cleanliness and Maintenance of Food Storage Areas
Food provider must ensure that Food Storage Areas are always
clean, tidy and well maintained.
➢ Food provider must at a minimum always ensure that:
(a) All Food Storage Areas are free of rust, dust, food debris, etc.;
(b) Refrigerator and freezer surfaces including floors, doors, walls,
ceilings, racks, shelves, ventilators and food boxes/bins must be
free of water and ice condensation/accumulation; and
(c) Food products are at all times placed at least 6 inches off the floor.
Guidance for Validation Audit
➢ Auditor will conduct a spot check on the day of the Validation Audit to
verify compliance with this standard and guidelines.
Guidance for e-Audit
➢ Food provider must conduct a spot check on the day of the e-Audit to
verify compliance with this standard and guidelines.

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4.1.5 Food Contact Surfaces
Food provider must ensure that all Food Contact Surfaces are made
of an acceptable material*, and always well maintained and at a
minimum free from damage or similar imperfections.
➢ An acceptable material for Food Contact Surfaces is a material that is:
(a) Hard;
(b) Non-absorbent;
(c) Smooth;
(d) Non-toxic;
(e) Resistant to corrosion;
(f) Resistant to the transfer of odour, colour or taste into food; and
(g) Resistant to migration of unsafe substances into food. Such
substances may be microbiological, physical or chemical.
➢ Food provider must ensure that all Food Contact Surfaces are always at
a minimum free of damage, cracks, chips, holes, rust, pits, breakage or
other similar imperfections.
Guidance for Validation Audit
➢ Auditor will conduct a spot check on the day of the Validation Audit to
verify compliance with this standard and guidelines.
Guidance for e-Audit
➢ Food provider must conduct a spot check on the day of the e-Audit to
verify compliance with this standard and guideline.
Notes
* No surfaces in Food Production Areas may be made of wooden material, whether or
not such wood has been treated with a sealant or other type of finishing product.

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4.1.6 Pot Wash Area
Food provider must have and follow a procedure (written or verbal)
specifying the appropriate method and frequency for cleaning and
Sanitization* of Food Production equipment and utensils in Pot
Wash Area. This procedure must require that food provider maintain
records in accordance with this standard.
➢ Food provider’s procedure must require that the food provider clean and
sanitize Food Production equipment and utensils in the Pot Wash Area by
either Chemical Sanitization or Thermal Sanitization.

CHEMICAL SANITIZATION
➢ If Chemical Sanitization is done manually, food provider must clean and
sanitize Food Production equipment and utensils according to the
following steps:
(a) Pre-wash and removal of food debris;
(b) Washing in the 1st sink;
(c) Rinsing of utensils and equipment in clean water in the 2nd sink; and
(d) Sanitization in the 3rd sink.
➢ Food provider must use Chemical Sanitization* in accordance with the
manufacturer’s specifications.
➢ Food provider’s cleaning and Sanitization procedure for Food Production
equipment and utensils in the Pot Wash Area must require that the food
provider verify and document verification of each location used to
sanitize during each period of use and if used longer than 8 hours, at a
minimum every 8 hours.
➢ Food provider must ensure that the immersion time for Chemical
Sanitization is clearly communicated in writing (e.g. appropriate signage,
indicated on the record form, etc.) and is easily visible to any employee.
Food provider must ensure that the applicable immersion time is
communicated to employees in the Pot Wash Area in a language that is
understood by all employees and Management.
➢ Food provider must maintain records for each pot wash machine or
location using Chemical Sanitization that document each of the following:
(a) Date and time of verification of Chemical Sanitization;
(b) Identity of pot wash machine or location and name of chemical (i.e.
machine number, location);
(c) Concentration of the chemical used; and
(d) Specifics of any corrective action taken, where applicable.

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THERMAL SANITIZATION
➢ Food provider’s procedure for Thermal Sanitization in Pot Wash Areas
must require that the food provider verify, and document the verification
of Sanitization by either:
(a) Verifying that the water temperature of each pot wash machine
reaches or exceeds 82oC/180oF once during each period of use and
if used longer than 8 hours, at a minimum every 8 hours;
OR
(b) Verifying that the surface temperature of equipment and utensils
reaches or exceeds 71oC/160oF once daily with the use of
thermolabels (or other irreversible registering temperature
indicators).
➢ If the food provider performs pot wash with a stationary rack, single
temperature machine, the water temperature must be at a minimum
74oC/165oF.
➢ If the food provider verifies the water temperature of pot wash
machine(s), food provider must validate the machine(s) water
temperature by verifying the surface temperature of equipment and
utensils reaches or exceeds 71oC/160oF weekly with the use of
thermolabels (or other irreversible registering temperature indicators)
and must ensure that procedures are in place to ensure that the pot
wash machines are maintained and functioning appropriately (i.e.
maintenance and equipment verification logs).
➢ Food provider must maintain records for each pot wash machine using
Thermal Sanitization that document each of the following:
(a) Date and time (if applicable) that the temperature of the pot wash
machine is verified;
(b) Identity of pot wash machine (i.e. machine number, location);
(c) Water temperature of pot wash machine (if applicable);
(d) Retention of the activated thermolabel (or other irreversible
registering temperature indicator); and
(e) Specifics of any corrective action taken, where applicable.
Corrective Action
➢ If Chemical Sanitization is not in accordance with the above standard or
guidelines, food provider must adjust chemical concentration before
resuming cleaning and Sanitization.
➢ If Thermal Sanitization is not in accordance with the above standard or
guidelines, food provider must adjust temperature before resuming
cleaning and Sanitization or should apply Chemical Sanitization to the
equipment.
Guidance for Validation Audit
➢ Auditor will confirm whether food provider has and follows a cleaning
and Sanitization procedure in accordance with this standard and
guidelines and whether this procedure is written or verbal.
➢ Auditor will conduct a spot check and review records on the day of the
Validation Audit to verify compliance with this standard and guidelines.
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Guidance for e-Audit
➢ Food provider may be asked to confirm whether they have and follow a
cleaning and Sanitization procedure in accordance with this standard and
guidelines, specify any differences and confirm whether this procedure is
written or verbal.
➢ Food provider may be asked to provide copies of records for a specified
period.
➢ Food provider must conduct a spot check on the day of the e-Audit to
verify compliance with this standard and guidelines.
Notes
* Food provider may use other Sanitization methods on the condition that the food
provider has verified and can demonstrate the effectiveness of such alternate
method. Food provider must document verification results in accordance with this
standard and guidelines.

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4.1.7 Dishwashing Area
Food provider’s procedure for Dishwashing Areas must require that
dishwashing machines operate at temperatures that achieve
Sanitization of equipment and utensil surfaces. Food provider must
ensure that the water temperature of each dishwashing machine
reaches the appropriate temperature and use thermolabels (or other
irreversible registering temperature indicators) to ensure that
equipment and utensil surfaces reach the appropriate surface
temperature. Food provider must maintain records for each
dishwashing machine in accordance with this standard.
➢ Food provider’s procedure for dishwashing areas must require that the
food provider verify, and document the verification of Sanitization by
either:
(a) Verifying that the water temperature of each dishwashing machine
reaches or exceeds 82oC/180oF* once during each period of use and
if used longer than 8 hours, at a minimum every 8 hours;
OR
(b) Verifying that the surface temperature of equipment and utensils
reaches or exceeds 71oC/160oF once daily with the use of
thermolabels (or other irreversible registering temperature
indicators).
➢ If the food provider verifies the water temperature of dishwashing
machine(s), food provider must validate the machine(s) water
temperature by verifying the surface temperature of equipment and
utensils reaches or exceeds 71°C/160°F weekly with the use of
thermolabels (or other irreversible registering temperature indicators)
and must ensure that procedures are in place to ensure that the
dishwash machines are maintained and functioning appropriately (i.e.
maintenance and equipment verification logs).
➢ Food provider must maintain records for each dishwashing machine that
document each of the following:
(a) Date and time (if applicable) that the temperature of the
dishwashing machine is verified;
(b) Identity of dishwashing machine (i.e. machine number, location);
(c) Water temperature of dishwashing machine (if applicable);
(d) Use of thermolabels (or other irreversible registering temperature
indicators) for verification of equipment and utensil surface
temperature; and
(e) Specifics of any corrective action taken, where applicable.
➢ Food provider must retain activated thermolabels (or other irreversible
registering temperature indicators) used for verification of equipment
and utensil surface temperatures.
Corrective Action
➢ If the verification of water temperature readings reveals that the water
temperature does not reach a minimum of 82°C/180°F, food provider
must either:

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 (a) Cease using the dishwashing machine until the temperature is
adjusted to achieve activation of a thermolabel (or other irreversible
registering temperature indicators); or
(b) Introduce a chemical sanitizer in the dishwashing machine at
concentration levels that conform to manufacturer specifications**.
➢ If thermolabels (or other irreversible registering temperature indicators)
reveal that equipment or utensil surface temperatures do not reach a
minimum of 71°C/160°F, food provider must either:
(a) Cease using the dishwashing machine until the temperature is
adjusted to achieve activation of a thermolabel(or other irreversible
registering temperature indicators); or
(b) Introduce a chemical sanitizer in the dishwashing machine at
concentration levels that conform to manufacturer specifications**.
Guidance for Validation Audit
➢ Auditor will conduct a spot check and review records on the day of the
Validation Audit to verify compliance with this standard and guidelines.
Guidance for e-Audit
➢ Food provider may be asked to provide copies of records for a specified
period.
➢ Food provider must conduct a spot check on the day of the e-Audit to
verify compliance with this standard and guidelines.
Notes
* If the food provider performs dishwashing with a stationary rack, single temperature
machine, the water temperature must be at a minimum 74oC/165oF.
** If chemical sanitizers are used in a dishwashing machine, food provider must
maintain records for the verification of chemical concentration levels and any other
pertinent criteria specified by the manufacturer in accordance with Standard 4.1.6 Pot
Wash Area.

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4.1.8 Cleanliness of Washed Equipment and Utensils
Food provider must ensure that all equipment and utensils washed
and sanitized in Pot Wash or Dishwashing Areas are always visibly
clean and free of any food debris. Food provider must have and
follow a policy (written or verbal) to segregate and re-clean washed
equipment and utensils that are soiled or not visibly clean.
➢ Food provider must at a minimum ensure that all equipment and utensils
washed and sanitized in Pot Wash and Dishwashing Areas are visibly
clean, free of grease, food residue or any other soil accumulation*.
➢ Food provider’s must ensure that soiled and visibly unclean equipment
and utensils are segregated, re-washed and re-sanitized.
Guidance for Validation Audit
➢ Auditor will confirm whether food provider has and follows a policy in
accordance with this standard and guidelines and whether this policy is
written or verbal.
➢ Auditor will conduct a spot check on the day of the Validation Audit to
verify compliance with this standard and guidelines.
Guidance for e-Audit
➢ Food provider may be asked to confirm whether they have and follow a
review and reject policy in accordance with this standard and guidelines,
specify any differences and confirm whether or not policy is written or
verbal.
➢ Food provider must conduct a spot check on the day of the e-Audit to
verify compliance with this standard and guidelines.
Notes
* It is acceptable that washed baker pans do not look visibly clean.

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4.1.9 Drying and Storage of Cleaned Equipment and
Utensils
Food provider must have and follow a procedure (written or verbal)
to ensure that all cleaned and sanitized equipment and utensils are
always appropriately dried and stored to prevent contamination.
➢ Food provider must ensure that all equipment and utensils are always
completely dry and free of any moisture prior to being stacked or placed
in a container.
➢ Food provider’s drying procedure must require that cleaned and sanitized
equipment and utensils are drained and air-dried. Food provider must
not use a cloth to dry equipment and utensils.
Guidance for Validation Audit
➢ Auditor will confirm whether food provider has and follows a drying and
storage procedure in accordance with this standard and guidelines and
whether this procedure is written or verbal.
➢ Auditor will conduct a spot check on the day of the Validation Audit to
verify compliance with this standard and guidelines.
Guidance for e-Audit
➢ Food provider may be asked to confirm whether they have and follow a
drying and storage procedure in accordance with this standard and
guidelines, specify any differences and confirm whether this procedure is
written or verbal.
➢ Food provider must conduct a spot check on the day of the e-Audit to
verify compliance with this standard and guidelines.

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4.1.10 Sanitization of Food Contact Surfaces
Food provider must ensure that all Food Contact Surfaces in Food
Handling Areas are always clean and sanitized so as to prevent cross
contamination.
➢ Food Contact Surfaces includes tables, cutting boards, slicers, can
openers, thermometers*, ice scoops, knives, cutting and grinding
equipment, juice extractors, blenders, and utensils.
➢ Food provider must ensure that all Food Contact Surfaces are cleaned
and sanitized at each of the following times:
(a) Before use;
(b) After use; and
(c) In between uses with different food items.
➢ Food Contact Surfaces must be visibly clean prior to being sanitized.
➢ Food provider must use Chemical Sanitization** in accordance with the
manufacturer’s specifications.
➢ Food provider must have a method to verify the effectiveness of their
Sanitization procedure.
Guidance for Validation Audit
➢ Auditor will conduct a spot check on the day of the Validation Audit to
verify compliance with this standard and guidelines.
Guidance for e-Audit
➢ Food provider must conduct a spot check on the day of the e-audit to
verify compliance with this standard and guidelines.
Notes
* Alcohol swabs are only acceptable for Sanitization of thermometers.
** Food provider may use other Sanitization methods on the condition that the food
provider has verified and can demonstrate the effectiveness of such alternate method.

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4.1.11 Cleanliness of Non Food Contact Surfaces
Food provider must ensure that all non Food Contact Surfaces are
always clean and well maintained.
➢ Non Food Contact Surfaces include tables, work stations, assembly
conveyor belts, racks, shelves, tool boxes, ovens and other equipment
serving a similar function.
➢ Food provider must at a minimum always ensure that all non Food
Contact Surfaces are:
(a) Free of dust;
(b) Free of rust;
(c) Free of grease;
(d) Free of food residue; and
(e) Free of any other soil debris.
Guidance for Validation Audit
➢ Auditor will conduct a spot check on the day of the Validation Audit to
verify compliance with this standard and guidelines.
Guidance for e-Audit
➢ Food provider must conduct a spot check on the day of the e-Audit to
verify compliance with this standard and guidelines.

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4.1.12 Cleanliness and Maintenance of Ice Machines
Food provider must ensure that the interior of all ice machines and
ice chutes are always clean and well maintained.
➢ Food provider must at a minimum always ensure that the interior of all
ice machines and ice chutes are:
(a) Free of rust, mould, and any other soil debris;
(b) Fully functional; and
(c) Free of cracks or open seams.
➢ Food provider must also always ensure that all ice machine doors are
tightly fitted and kept closed when not in use.
Guidance for Validation Audit
➢ Auditor will conduct a spot check on the day of the Validation Audit to
verify compliance with this standard and guidelines.
Guidance for e-Audit
➢ Food provider must conduct a spot check on the day of the e-Audit to
verify compliance with this standard and guidelines.

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4.1.13 Cleanliness and Disinfection/Sanitization of Bulk
Airline Equipment
Food provider must have and follow a procedure (written or verbal)
for cleaning and disinfecting or sanitizing each piece of bulk airline
equipment.
➢ Bulk airline equipment includes trolleys, ovens, carriers, containers,
drawers, oven shelves, and metal sheets. This standard does not apply
to trolleys used only to store or transport pre-packaged food, beverages
or equipment.
➢ Food provider must ensure that all bulk airline equipment that is visually
soiled and can fit through a dish washing machine (including trolleys)
must be washed and sanitized.
➢ Food provider must ensure that each trolley that does not otherwise fit
through a dish washing machine is washed and disinfected within 24
hours of arriving at the facility. If the food provider does not wash and
disinfect any such trolley within 24 hours of arriving at the facility, that
trolley must be washed and sanitized.
➢ Food provider must ensure that all other bulk airline equipment that is
visually soiled and cannot fit through a dish washing machine must be
manually washed and sanitized.
➢ Food provider must have a method to verify the effectiveness of their
Sanitization procedure.
CHEMICAL SANITIZATION
➢ Food provider must use Chemical Sanitization* in accordance with the
manufacturer’s specifications.
THERMAL SANITIZATION
➢ Food provider must use Thermal Sanitization* that ensures the surface
temperature of bulk airline equipment reaches a minimum of
71°C/160°F.
Guidance for Validation Audit
➢ Auditor will confirm whether food provider has and follows a bulk airline
equipment cleaning and Disinfection/Sanitization procedure in
accordance with this standard and guidelines and whether this procedure
is written or verbal.
➢ Auditor will conduct a spot check on the day of the Validation Audit to
verify compliance with this standard and guidelines.
Guidance for e-Audit
➢ Food provider may be asked to confirm whether they have and follow a
bulk airline equipment cleaning and Disinfection/Sanitization procedure in
accordance with this standard and guidelines, specify any differences
and confirm whether this procedure is written or verbal.
➢ Food provider must conduct a spot check on the day of the e-Audit to
verify compliance with this standard and guidelines.

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Notes
* Food provider may use other Sanitization methods on the condition that food provider
has verified and can demonstrate the effectiveness of such alternate methods.

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4.1.14 Cleanliness and Maintenance of Ramp Area and
Highloaders
Food provider must ensure that ramp area and highloaders are clean
and well maintained.
➢ Food provider must at a minimum ensure that:
(a) Ramp area is not overburdened with excess equipment; and
(b) Highloaders are free of food debris or any other soil debris.
Guidance for Validation Audit
➢ Auditor will conduct a spot check on the day of the Validation Audit to
verify compliance with this standard and guidelines.
Guidance for e-Audit
➢ Food provider must conduct a spot check on the day of the e-Audit to
verify compliance with this standard and guidelines.

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4.2 WASTE DISPOSAL
4.2.1 Waste Bins
Food provider must ensure that all waste bins are designed and
placed in Food Handling Areas in such a manner so as to avoid cross
contamination and are at all times accessible, clean and well
maintained in accordance with this standard.
➢ Waste bins must either be designed:
(a) Without lids; or
(b) With a lid and foot operated.
➢ Food provider must at a minimum always ensure that waste bins are:
(a) At no time located on tables, work stations or any other surfaces
where food items may be handled;
(b) At no time overflowing with waste;
(c) At all times available throughout the facility;
(d) Changed or emptied as necessary, but at a minimum once per day;
and
(e) Washed and visibly clean.
Guidance for Validation Audit
➢ Auditor will conduct a spot check on the day of the Validation Audit to
verify compliance with this standard and guidelines.
Guidance for e-Audit
➢ Food provider must conduct a spot check on the day of the e-Audit to
verify compliance with this standard and guidelines.

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4.2.2 Waste Collection Area
Food provider must ensure that all waste collection areas are
physically segregated from all Food Handling and Dishwashing
Areas, are enclosed so as to protect against insects, birds and
rodents, and always clean and well maintained.
➢ Food provider must physically segregate waste collection areas from
Food Handling and Dishwashing areas through the use of doors or
curtains or any other means that effectively closes off the waste
collection area.
➢ Food provider must at a minimum always ensure that waste collection
areas are:
(a) Emptied as necessary;
(b) At no time overflowing with waste; and
(c) Washed and clean.
Guidance for Validation Audit
➢ Auditor will conduct a spot check on the day of the Validation Audit to
verify compliance with this standard and guidelines.
Guidance for e-Audit
➢ Food provider must conduct a spot check on the day of the e-Audit to
verify compliance with this standard and guidelines.

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 4.3 PEST CONTROL
4.3.1 Pest Control Programme
Food provider must have and follow a programme (written or
verbal) to prevent and control pest infestations in all areas. This
Programme must specify the appropriate methods and frequency for
the prevention and control of pests in all areas of the facility. Food
provider must maintain records in accordance with this standard.
Programme Food provider should have a written programme for preventing and
controlling pests that at a minimum meets the requirements of this Standard
& Interpretation Guidelines.
Practice ➢ Food provider’s pest control programme must at a minimum specify each
of the following:
(a) Frequency of pest control inspections and prevention measures at
the food provider’s facility;
(b) Identification, number and location of pest control devices inside
and outside the facility.
➢ Food provider must:
(a) Ensure that pest control inspections and prevention measures are
conducted by a professional pest control contractor or by an
appropriately trained and competent employee;
(b) Review pest control inspection results conducted by a professional
pest control contractor; and
(c) Assess pest control inspection results regularly for trends.
➢ Food provider must at a minimum always ensure that:
(a) All openings to the food provider’s facility have doors or screens
that remain closed at all times; and
(b) There are no insects, rodents, birds or other pests, nor any signs
thereof, in Food Handling, Pot Wash and Dishwashing Areas*.
Corrective ➢ If pests or signs of pests are observed inside or outside the facility, the
Actions
professional pest control contractor or food provider must take and
document appropriate corrective actions.
Records Food provider must maintain records of each pest control inspection that
document each of the following:
(a) Date of pest control visit (whether to prevent or control infestation);
(b) Observations of any pests or signs of pests;
(c) Area of verification; and
(d) Specifics of any preventative or corrective action, including
chemicals used, where applicable.
Guidance for Validation Audit
➢ Auditor will confirm whether food provider has and follows a pest control
procedure in accordance with this Standard and Interpretation Guidelines
and whether this procedure is written or verbal.

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➢ Auditor will conduct a spot check and review records on the day of the
Validation Audit to verify compliance with this Standard and
Interpretation Guidelines.
Guidance for e-Audit
➢ Food provider may be asked to confirm whether they have and follow a
pest control procedure in accordance with this Standard and
Interpretation Guidelines, specify any differences and confirm whether
this procedure is written or verbal.
➢ Food provider will be asked to provide records for a specified period.
➢ Food provider must conduct a spot check on the day of the e-Audit to
verify compliance with this Standard and Interpretation Guidelines.
Notes
* It is tolerable to observe birds on the dock or in the commissary area if the food
provider has made all efforts to avoid their presence and trolleys are not left
unattended on the dock.

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4.3.2 Location and Maintenance of Insectocutors
Food provider must ensure that insectocutors are strategically
located, fully functional and well maintained at all times.
➢ Food provider must always ensure that all insectocutors are at a
minimum:
(a) Placed near the entrance of outside openings near Food Handling
and Dishwashing Areas;
(b) Not placed above Food Handling surfaces; and
(c) Fully functional and well maintained.
Guidance for Validation Audit
➢ Auditor will conduct a spot check on the day of the Validation Audit to
verify compliance with this standard and guidelines.
Guidance for e-Audit
➢ Food provider must conduct a spot check on the day of the e-Audit to
verify compliance with this standard and guidelines.

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 4.4 VERIFICATION AND CALIBRATION OF EQUIPMENT
4.4.1 Thermometers - Availability, Verification and
Calibration
Food provider must ensure that thermometers (including dial,
digital and infrared) are at all times easily accessible in each Food
Handling Area, where a temperature measurement is required. Food
provider must have and follow a procedure (written or verbal)
requiring that all thermometers used in the facility undergo
Verification or Calibration at the appropriate frequency. This
procedure must require that the food provider maintains records in
accordance with this standard.
Procedure Food provider should have written thermometer Verification and Calibration
procedures that at a minimum meet the requirements of this Standard &
Interpretation Guidelines.
Practice ➢ Food provider must provide and make thermometers at all times easily
accessible in each of the Food Handling Areas where a temperature
measurement is required (i.e. receiving areas, Food Preparation Areas,
dispatch areas, etc.).
➢ Food provider must verify or calibrate thermometers according to the
following frequency:
(a) Monthly Verification for hand-held thermometers (including probe or
infrared thermometers);
(b) Monthly Verification for data loggers or other irreversible registering
temperature sensors used to verify the water temperature in Pot
Wash and Dishwashing Areas;
(c) Every six (6) months Verification for fixed thermometers on
Refrigeration Units and freezers; and
(d) Every twelve (12) months Calibration for reference thermometers or
as per Calibration certificate.
➢ Food provider must verify the accuracy of each thermometer in the food
provider’s facility according to the manufacturers’ specifications or in
accordance with the procedures attached in Appendix 4.4.1.
Corrective ➢ If Verification of a thermometer reveals a deviation that exceeds +/-2°C/
Action
4°F, the thermometer must undergo troubleshooting according to the
manufacturers’ specifications, be replaced with a thermometer that is
within tolerance or be calibrated in accordance with the manufacturer’s
instructions or by a qualified external company.
➢ If Verification of an infrared thermometers reveals that the infrared
thermometer requires Calibration, the thermometer must undergo
Calibration by a qualified professional company.
Records Food provider must maintain records for the Verification and Calibration of
thermometers that document each of the following:
(a) Date of each Verification or Calibration;
(b) Identity of the thermometer;
(c) Thermometer reading;

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 (d) Reference standard reading;
(e) Deviation or result of Verification;
(f) If Calibration is conducted by an external company, documentation
attesting to the authenticity of the Calibration; and
(g) Specifics of any corrective action, where applicable.
Guidance for Validation Audit
➢ Auditor will confirm whether the food provider has and follows a
procedure for verifying and calibrating thermometers in accordance with
this Standard and Interpretation Guidelines and whether this procedure
is written or verbal.
➢ Auditor will conduct a spot check and review required documentation on
the day of the Validation Audit to verify compliance with this Standard
and Interpretation Guidelines.
Guidance for e-Audit
➢ Food provider may be asked to confirm whether or not they have and
follow a thermometer verification and calibration procedure in
accordance with this Standard and Interpretation Guidelines, specify any
differences and confirm whether such policy is written or verbal.
➢ Food provider will be asked to provide verification/calibration records for
a specified period.
➢ Food provider must conduct a spot check on the day of the e-Audit to
verify compliance with this standard and guidelines.

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4.5 FACILITY SIZE, LAYOUT AND DESIGN
4.5.1 Facility Size, Layout and Design
Food provider must ensure that size, layout and design of facility
permit tidiness and effective segregation of clean and unclean
processes.
➢ Size, layout and design of food provider’s facility must allow effective
segregation of clean and unclean processes throughout the facility.
➢ Facility must be tidy and not overburdened with equipment.
Guidance for Validation Audit
➢ Auditor will conduct a spot check on the day of the Validation Audit to
verify compliance with this standard and guidelines.
Guidance for e-Audit
➢ Food provider must conduct a spot check on the day of the e-Audit to
verify compliance with this standard and guidelines.

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5. FOOD DISPATCH & DELIVERY
5.1 FOOD DISPATCH & DELIVERY
5.1.1 Food Safety Controls of Potentially Hazardous Foods
at Dispatch and Delivery
Food provider must have and follow a procedure (written or verbal)
to ensure appropriate temperature control of Potentially Hazardous
Foods at the time of dispatch. This procedure must require that the
food provider maintain records in accordance with this standard.
➢ Food provider’s dispatch temperature control procedure must require
that the surface temperature of refrigerated Potentially Hazardous Foods
at the time of dispatch* is at or below 5°C/41°F.
➢ Food provider must ensure that the Potentially Hazardous Foods for
dispatch are removed from the Refrigeration Unit preferably within three
(3) hours of the estimated time of departure (“ETD”) and no more than
four and a half (4.5) hours (excluding any time that the food is kept
under temperature control similar to a Refrigeration Unit) prior to the
ETD**.
➢ If the food provider has prepared Potentially Hazardous Foods in a room
maintained below or at 5°C/41°F and the food provider satisfies the
requirements in accordance with Standard 3.1.6 - CCP Food Safety
Controls of Potentially Hazardous Foods During Food Preparation food
provider must ensure that the Potentially Hazardous Foods for dispatch
are removed from the Refrigeration Unit preferably within three (3)
hours of the ETD, and no more than, six (6) hours prior to the ETD**.
➢ If hot Potentially Hazardous Foods are dispatched, food provider’s
dispatch temperature control procedure must specifically include written
procedures*** for provisioning hot Potentially Hazardous Foods.
➢ Food provider must maintain a daily record documenting each of the
following:
(a) Date;
(b) Flight number;
(c) Specific food item;
(d) Dispatch temperature;
(e) Time that the food is removed from the Refrigeration Unit;
(f) Estimated time of departure; and
(g) Specifics of any corrective action taken, where applicable.

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Corrective Action
➢ If food temperature is above 5°C/41°F, temperature of food items must
be restored by refrigeration, rapid cooling, use of dry ice, or any other
effective means.
Guidance for Validation Audit
➢ Auditor will confirm whether food provider has and follows a dispatch
control procedure in accordance with this standard and guidelines and
whether this procedure is written or verbal.
➢ Auditor will conduct a spot check and review required documentation on
the day of the Validation Audit to verify compliance with this standard
and guidelines.
Guidance for e-Audit
➢ Food provider may be asked to confirm existence of a dispatch control
procedure in accordance with this standard and guidelines, specify any
differences and confirm whether this procedure is written or verbal.
➢ Food provider will be asked to provide daily records for a specified
period.
➢ Food provider must conduct a spot check on the day of the e-Audit to
verify compliance with this standard and guidelines.
Notes
* Food provider must take dispatch temperature in the Refrigeration Unit either
immediately prior to removing of the food from the Refrigeration Unit or, if
trolleys/carriers must be sealed for security reasons or at the request of a client,
immediately prior to sealing the food trolleys/carriers (only if for security reasons or
as requested by the client), whichever comes first.
** The maximum time limit for removing food for dispatch to an aircraft or train is a
maximum limit only that considers the operational time frame required to provision an
aircraft or train with food. This maximum time limit should not be considered as a
sufficient method to control food safety risk. Therefore, food providers must make
every effort (including modifying operations and dispatch and delivery policies,
practices and procedures) to limit the amount of time that food is not under
temperature control (like or similar to a Refrigeration Unit) once it is removed from a
Refrigeration Unit for dispatch to an aircraft or train.
*** Temperature control procedure for hot Potentially Hazardous Foods should be based
on manufacturer’s information, the type and effectiveness of thermal equipment used
during dispatch or studies and analysis demonstrating that the procedure prevents
temperature abuse.

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6. FOOD SAFETY MANAGEMENT
6.1 FOOD SAFETY MANAGEMENT PROCEDURES
6.1.1 Food Recall
Food provider must have and follow procedures that ensure food
items are appropriately recalled when necessary. Food provider
must have appropriate methods to receive and communicate in a
timely manner information about food items that are a potential
health risk to food consumers or that the food provider must recall a
food item. Food provider must regularly monitor the
appropriateness and application of each facility’s food recall
procedures.
➢ Food provider should have written food recall procedures that at a
minimum meet the requirements of this Standard & Interpretation
Guidelines.
➢ Food provider must:
(a) Have a method to receive in a timely manner notices that a food
item used at the facility is a potential health risk to food consumers,
or that a food item must be recalled (e.g. any notices from
regulatory/legislative authorities that apply to the facility, customers
or Food Suppliers that supply food item(s) to the facility);
(b) Identify the person(s) at the facility responsible for receiving notices
described in (a) and for recalling food including the person(s)
responsible if they are not available;
(c) Have a list of contact information for person(s) and organization(s)
that the food provider must contact if they become aware that a
food item used at the facility is a potential health risk, or that the
food provider must recall a food item. This contact list must include
contact information for appropriate person(s) at each Food Supplier,
customer and regulatory/legislative authority that applies to the
facility;
(d) Notify customer immediately when the food provider becomes
aware that a food item used at the facility is a health risk to food
consumers, or that the food provider must recall a food item;
(e) Notify Food Suppliers immediately when the food provider becomes
aware that a food item supplied to the facility by that Food Supplier
is a health risk to food consumers, or that the food provider must
recall a food item;
(f) Provide regulatory/legislative authorities with information about a
food item that is a health risk to food consumers, or that the food
provider must recall as required by any governmental, regulatory or
legislative system that applies to the facility; and

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 (g) Require that in the event of an actual food recall, all food items that
are a potential health risk to food consumers or that a Food Supplier
or customer requests are appropriately recalled, including the
identification, segregation and quantification of the recalled food
item.
➢ Food provider must have documented proof that each food recall
assesses the appropriateness* of the food recall and food recall
procedures.
➢ If the food provider did not conduct an actual food recall in any twelve
(12) month period, the food provider must have documented proof of a
mock recall for that twelve (12) month period. Such mock recall must
appropriately document and assess the appropriateness* of the mock
recall and food recall procedures.
Corrective Action
➢ If a food recall or mock recall identifies that food recall procedures are
not appropriate, or any non-compliance with the requirements of this
Standard & Interpretation Guidelines, the food provider must take and
document appropriate and timely corrective actions.
Guidance for Validation Audit
➢ Auditor will confirm whether food provider has a food recall procedure in
accordance with this Standard and Interpretation Guidelines and whether
this procedure is written.
➢ Auditor will review documented proof of food recalls and mock recalls to
confirm compliance with this Standard & Interpretation Guidelines.
Guidance for e-Audit
➢ Food provider may be asked to confirm whether they have and follow a
food recall procedure in accordance with this Standard and
Interpretation Guidelines, specify any differences and confirm whether
this procedure is written.
Notes
* The assessment of the appropriateness of an actual food recall or a mock recall
should at a minimum include the evaluation of time efficiency and product recovery
associated with the recalled food item and the appropriateness of food recall
procedures (e.g. contact list, notification procedures, identification of affected lots,…).

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DEFINITIONS

TERM DEFINITION
Calibration ‘Calibration’ means to adjust, a measuring instrument,
based on a known reference standard
CCP (Critical Control Point) ‘Critical Control Point’ means any practice, step or
procedure designed to prevent, eliminate or reduce a food
safety hazard according to the principles of HACCP.
Chemical Sanitization ‘Chemical Sanitization’ means a method of Sanitization that
involves the use of approved chemical agents at specified
concentration levels and for specific exposure times.
Cold Production ‘Cold Production’ means those food items that have
undergone Food Preparation by the food provider and are
ready to be eaten cold by the passenger.
Dishwashing Area ‘Dishwashing Area’ means any area where inbound food
service equipment (excluding bulk airline equipment such
as trolleys, ovens, carriers, containers, drawers, oven
shelves and metal shelves) is cleaned, washed and
sanitized.
Disinfection ‘Disinfection’ means the application of chemicals on cleaned
surfaces or physical methods that reduce the number of
micro-organisms on the surface to a level that does not
compromise food safety.
Food Contact Surfaces ‘Food Contact Surfaces’ means any surface that may come
into direct contact with food, including but not limited to
tables, probe thermometers, ice scoops, knives, cutting
boards, pots, utensils, slicers, cutting and grinding
equipment, juice extractors, can openers, hands and
gloves.
Food Handling ‘Food Handling’ means the manual or mechanical carrying,
moving, receiving, manufacturing, producing, collecting,
extracting, processing, storing, delivering, preparing,
treating, preserving, packing, cooking, thawing,
dispatching, serving and displaying of food. For greater
certainty, Food Handling includes Food Production and Food
Preparation.
Food Handling Areas ‘Food Handling Area’ means any Food Production Area,
Food Preparation Area, food receiving area, food
dispatching area and Food Storage Area.
Food Handling Employee ‘Food Handling Employee’ means any employee who comes
into direct contact with any food or packaging of food.
Food Preparation ‘Food Preparation’ includes any activity during which food
comes into direct or indirect contact with a Food Handling
Employee or a Food Contact Surface prior to Heat
Treatment and after rapid cooling. Such processes include
the thawing, trimming, cutting and mincing of raw foods;
and the cutting, mincing, slicing, mixing, whipping, glazing,
portioning, weighing, garnishing, packaging, and tray
setting of food items.
Food Production ‘Food Production’ means all food related activities (other
than food storage) carried out by a food provider prior to
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 TERM DEFINITION
dispatch and following receiving. For greater certainty, Food
Production includes Food Preparation, Heat Treatment and
rapid cooling.
Food Production Areas ‘Food Production Areas’ means any area where Food
Production occurs.
Food Storage Areas ‘Food Storage Areas’ means any area where food items are
stored for any period of time other than for immediate use
including dry food stores, Refrigeration Units, freezers, and
racks or shelves.
Food Supplier ‘Food Supplier’ means any food producing, handling or
distributing facility that provides food items to the facility,
including wholesalers and distributors.
HACCP (Hazard Analysis Critical Control Point) HACCP is a preventative management system employing
methodologies which, when applied to a food providers
operation, can be used to identify potential food safety
problems.
Heat Treated Food ‘Heat Treated Food’ means food that has undergone Heat
Treatment.
Heat Treatment ‘Heat Treatment’ means a process under which a food item
is submitted to a heat application that kills or reduces
harmful bacteria and eliminates viruses and parasites.
Hot Production ‘Hot Production’ means those food items that have
undergone Food Preparation by the food provider and are
ready to be eaten by the passenger following reheating.
Management ‘Management’ means those managers specifically involved
in food operations.
Moderately Hazardous Food ‘Moderately Hazardous Food’ means any food that may
contain pathogenic microorganisms but will not normally
support their growth because of food characteristics, or
food that is unlikely to contain pathogenic microorganisms
because of food type or processing but may support the
formation of toxins or the growth of pathogens. This
includes raw fruit and vegetables, peanut butter, ice cream,
fermented dried meats, etc.
Non-Hazardous Food ‘Non-Hazardous Food’ means any food that does not
support the growth of microorganisms that cause illness,
does not require refrigeration, has a water activity of less
than 0.85 or a pH level at or below 4.6. It is also a food in
an unopened hermetically sealed container that is
commercially processed to achieve and maintain
commercial sterility under conditions of non-refrigerated
storage or distribution. Non-Hazardous Foods may include
Perishable and Non Perishable Food items such as canned
goods, jam, honey, syrup, candy, raw vegetables, raw fruits
(excluding cut melons), pickles etc.
Non-Perishable Food ‘Non-Perishable Food’ means food that does not require
temperature control, is shelf stable and would almost last
indefinitely. This includes canned food, spices, flours, dry
goods, etc.
Perishable Food ‘Perishable Food’ means any food item that is sold or
distributed in a form that will perish, decay or spoil within a
limited period of time. This may include Potentially
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 TERM DEFINITION
Hazardous and Non-Hazardous Foods.
Potentially Hazardous Food ‘Potentially Hazardous Food’ means any natural or synthetic
food requiring temperature control because it is in a form
capable of supporting the rapid and progressive growth of
infectious or toxigenic microorganisms. Potentially
Hazardous Foods include any food, whether raw or heat
treated, originating from an animal; any food originating
from a plant that is heat-treated or consists of raw seed
sprouts; cut melons; and garlic-in-oil mixtures that are not
modified in a way that results in mixtures that do not
support growth of any microorganisms.
Pot Wash Area ‘Pot Wash Area’ means the area where the food provider’s
production equipment and utensils are cleaned, washed and
sanitized.
Processed Food ‘Processed Food’ means food that has been converted into
a consumer food product and includes food that has been
washed, sanitized, sliced, cut, treated, etc.
Ready-To-Serve ‘Ready-To-Serve’ food items are all food items prepared,
produced, handled or stored in the facility that are ready to
be provisioned to a customer.
Refrigeration Unit ‘Refrigeration Unit’ means any refrigerated area used to
store food for any period of time other than for immediate
use. Refrigeration Units include refrigerated rooms, tables,
and small refrigerators.
Sanitization ‘Sanitization’ means the application of heat (see Thermal
Sanitization) or chemicals (see Chemical Sanitization) on
cleaned surfaces that is sufficient to yield a reduction of 5
logs (which is equal to a 99.999% reduction) of
representative disease micro-organisms.
Thermal Sanitization ‘Thermal Sanitization’ means a method of Sanitization that
involves the use of hot water or steam at a specified
temperature and for specific exposure times.
Unprocessed Food ‘Unprocessed Food’ means food that has not been altered
from its original or natural state.
Verification ‘Verification’ means to determine the accuracy of a
measuring instrument by comparison to a known reference
standard or reference value

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APPENDIX 1.1.2A
HEALTH QUESTIONNAIRE
1. To the best of your knowledge have you been diagnosed with any of the following diseases, which
can be transmitted through food handling in the last sixty (60) days?

Yes No

(i) Hepatitis A
(ii) Staphylococcus aureus
(iii) Salmonella spp.
(iv) Shigella spp.
(v) E. coli Enterohemorrhagic
(vi) Norovirus

2. Are you currently experiencing any of the following symptoms?

Yes No

(vii) Diarrhoea
(viii) Vomiting
(ix) Jaundice
(x) Sore throat with Fever
(xi) Lesions containing pus, such as boils and infected wounds, on the
hands and forearms, on the neck or above or any other exposed body
part, however small

Name (printed): ___________________________________________

Position (if employee)

Company (if visitor):______________________________________________

Signature: ____________________________________________
Date: ___________

Signature of Person in Charge: ________________________________________

Date: ___________

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Food Provider Version 10.0 – Jan 01 2019
Page 83
APPENDIX 1.1.2B
AGREEMENT TO NOTIFY HEALTH STATUS
1. I SHALL IMMEDIATELY REPORT TO THE PERSON RESPONSIBLE
FOR DETERMINIG THE APPROPRIATE CORRECTIVE ACTION:

If I have been medically diagnosed with any of the following food transmissible
diseases or any other diagnosis that I am aware or have been made aware may
affect my ability to work in a food producing facility:
(i) Hepatitis A
(ii) Staphylococcus aureus
(iii) Salmonella spp.
(iv) Shigella spp.
(v) E. coli Enterohemorrhagic
(vi) Norovirus

If I have any of the following symptoms

(vii) Diarrhoea
(viii) Vomiting
(ix) Jaundice
(x) Sore throat with Fever
(xi) Any lesions containing pus such as boils and infected wounds, on the hands
and forearms or on neck or above or any other exposed body part, however
small.

2. I have read (or had explained to me) and understand the requirements concerning
my responsibilities to comply with:
(a) Reporting requirements specified above involving future symptoms and future
medical diagnosis;
(b) Work restrictions or exclusions that are imposed upon me as a result of any
future symptoms or medical diagnosis of any food transmissible diseases.

3. I understand that failure by me to complete truthfully, sign and return and comply
with the above terms and will all follow-up questions and medical tests and
examinations, whenever requested, could result in termination of employment, and
may involve legal action against me.

Name (printed): ________________________________

Date : __________

Signature: _________________________________

Date: ___________

Signature of Person in Charge: ________________________________________

Date: ___________

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FOOD PROCESSING SAFETY
Standards & Interpretation Guidelines
Food Provider Version 10.0 – Jan 01 2019
Page 84
APPENDIX 2.2.3/4
SHELF LIFE OF CERTAIN FOOD ITEMS
FOOD REFRIGERATOR FREEZER ROOM TEMPERATURE
BREAD AND CEREAL PRODUCTS
Bread 1-2 weeks 3 months 5-7 days
Bread baguette 1-2 weeks 3 months 1-2 days
Bread crumbs and croutons 3-6 months
Bread rolls unbaked 2-3 weeks 1 month
Cereals ready to eat 1 year
2-3 months-opened
Cereal bars 6 months
Dough tubes of rolls, biscuits, pizza, dough Use by date Don’t freeze
etc.
Dough ready to bake pie crust and cookie Use by date 2 months
Doughnuts 3 months 4-5 days
Flour-cake, all purpose 1-2 years 1-2 years
Flour whole wheat 1-2 years 1-2 years
Pasta 1-2 years
Pasta made with egg 6 months
Pasta cooked 2 days 7 days
Pies and pastries baked 2 days 4-6 months
Pies and pastries-cream filled 2 days 3 months
Pizza, homemade 2 days 7 days
Pizza frozen 1-2 months
Rice brown 6 months
Rice white 1 year
Rice white-cooked 2 days 7 days
PACKAGED FOOD & MIXES
Biscuit, brownie, muffin mixes 9 months
Cakes-prepared 2-3 months 2 days
Cake mixes 6-9 months
Cookies-packaged 8-12 months 2 months
Crackers 3 months
Fruit-cake 2-3 months 1 year
Pancake, piecrust & waffle mix 6 months
Pancake and waffle batter 1-2 days 3 months
Sauce and gravy mixes 6 months
Soup mixes 1 year
SPICES, HERBS CONDIMENTS AND EXTRACTS
Ketchup, mustard, chili and cocktail sauce 1 month-opened 1 year
Herbs, spices & extracts 2 years
1 year-opened
OTHER FOOD STAPLES
Bacon bits 4 months
Baking powder 12-18 months
Baking soda 2 years
Bouillon products 1 year
Chocolate 1 year
Chocolate syrup 6 months- opened 2 years
Cocoa mixes 8-12months
Coconut-shredded 8 months- opened 1 year 12month
6 months-opened
Cornstarch 2 years 18 months
Gelatin 18 months
Honey, jam, jellies, syrup 1 year 1 year 1 year
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FOOD REFRIGERATOR FREEZER ROOM TEMPERATURE
Mayonnaise 12 months 1 year
2 months-opened
Molasses 2 years
Nuts 4-6 months 6-8 months 6 months
Oil 3 months
1-2 months-opened
Parmesan grated cheese 2 months-opened
10 months
Pasteurized process cheese spread 3-4 weeks-opened 4 months 3 months
Peanut butter 6 months
2-3 months opened
Pectin 1 year
Salad dressings bottled 3 months-opened 1 year
Artificial sweetener 2 years
Sugar brown 4 months
Sugar 18-24 months
Vegetable shortening 6-9 months 3 months
Vinegar 2 years,
1 year-opened
Water bottled 1-2 years
Whipping topping dry 1 year
Yeast-dry 1 year
DAIRY PRODUCTS
Blue cheese 1 week
Butter 2-3 weeks 9 months
Butter, unsalted 2-3 weeks 3 months
Buttermilk 1-2 weeks 3 months
Cheese, cottage 1 week 2 weeks
Cheese, cream 2 weeks
Cheese, hard 3 months 6 months
3-4 weeks- opened
Cheese, hard sliced 2 weeks
Cheese, processed 1 month 6 months
Cheese, soft 1 week 6 months
Cream-light, heavy, half- half 1 week 1-2 months
Margarine 1 month 9 months
Ice cream and sherbet 2-3 months
Milk, condensed evaporated and dry 8-20days-opened 12-24 months
Milk 7 days
Pudding 1-2 days-opened
Sour cream 1-3 weeks
Whipped cream canned 3 days
Yogurt 1-2 weeks

MEATS, POULTRY, EGGS AND FISH

MEATS
Bacon 2 weeks, 1 week opened 3 months
Frankfurters bologna 2 weeks, 1-2 months
3-5 days opened
Ground meat, fresh 1 days 3-4 months
Ham 1 week 1-2 months
Luncheon meats 2 weeks, 5 days opened 1 months
Meat, cooked 2-3 days 2-3 months
Meat, canned 1 week opened 3-4 months 1 year
Meat, fresh 2-4 days 4-6 months
Meat gravies 2 days 2-3 months

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FOOD REFRIGERATOR FREEZER ROOM TEMPERATURE
Sausage, fresh 1-2 days
Sausage, smoked 1 week 1-2 months
Sausage, semi dried 2-3 weeks opened 6 months
3-6 months
Sausage, dry, smoked or jerky 1 month opened 6 months 1 year
3-6 months
Variety meat giblets, Tongue, liver, heart, 1-2 days 3-4 months
etc.
Vinegar pickled meats 2 weeks opened 1 year
FISH & SEAFOOD
Fish, canned 1-2 days opened 1 year
Fish, cooked 2 days 7 days
Fish salad 1 day
Fish, fresh 1-2 days 3-6 months
Fish, dry pickled 3-4 weeks
Fish, smoked 10 days 4-5 weeks
Seafood, clams, crabs, lobster in shell 1-2 days 3 months
Seafood oysters and scallops 1 day 3-4 months
Shrimps, fresh 1-2 days 1 year
POULTRY
Chicken livers 1-2 days 3 months
Poultry, canned 1 day opened 1 year
Poultry, cooked 2-3 days 7 days
Poultry, fresh 1 day 1 year
Poultry pies, stews and gravies 1-2 days 6 months
Poultry salads 1 day
Poultry stuffing 1 day
EGGS
Eggs in shell 4-5 weeks
Eggs pasteurized 12 days, 3 days opened 1 year
Egg substitute 10 days, 3 days opened 1 year
Egg whites, yolks 2-4 days 1 year
WILD GAME
Game birds 2 days 9 months
Small game, rabbit, squirrel, etc. 2 days 9-12 months
Venison 3-5 days 9-12 months
VACUUM-PACKED PRODUCTS
Egg, Chicken, tuna, ham and pasta salads 3-5 days
Pre-stuffed pork and lamb chops and 1 day
chicken breasts
Prepared casseroles (dinners & entrees) 3-4 days
Commercial brand vacuum-packed dinners, 2 weeks
unopened
Raw food items that will be Heat Treated 2 days
sous-vide

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Food Provider Version 10.0 – Jan 01 2019
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APPENDIX 3.1.7
MICROBIOLOGICAL CRITERIA FOR INDICATOR MICROORGANISMS
The microbiological criteria for indicator microorganisms in Ready-to-Serve food items utilizes a scale for
the interpretation of results. Three categories of microbiological quality have been assigned based on the
levels of indicator organisms: satisfactory, borderline and unsatisfactory.
➢ Satisfactory: microbiological test results below this value indicate good microbiological quality,
and further corrective action is not required.
➢ Borderline: microbiological test results are borderline, but fall within accepted microbiological
limits. Corrective actions must be implemented and documented, including the re-sampling of the
Ready-to-Serve food item.
➢ Unsatisfactory: microbiological test results are outside of the accepted microbiological limits.
Immediate corrective actions must be implemented and documented, including the re-sampling
of the Ready-to-Serve food item.

MICROBIOLOGICAL REQUIREMENTS FOR READY-TO-SERVE FOOD ITEMS

(CFU PER GRAM)

MICROORGANISM SATISFACTORY BORDERLINE UNSATISFACTORY

Total coliforms* < 100 100 – 10 000 ≥ 10 000

Enterobacteriaceae * < 100 100 – 10 000 ≥ 10 000

E. coli < 10 10 – 100 ≥ 100

Note
* Quantitative criteria do not apply to raw components (raw fruits and vegetables, fresh herbs), fermented food (cheese,
yoghurt, fermented meat, fermented fish) or food items containing these (salads, sandwiches, sushi, casseroles topped
with fresh herbs).

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APPENDIX 4.4.1
THERMOMETER VERIFICATION METHODS
Verification of dial, digital, and infrared thermometers using an ice bath (0°C/32°F)

1. Prepare an ice bath using a 50-50 mixture of water and ice

2. Place the thermometer in the ice bath
3. Allow temperature to stabilize and compare to a reference standard or to the known value
4. Thermometers with a reading within ±2°C/±4°F can still be used but the deviation must be
clearly identified on the records.
5. Thermometers with a deviation greater than ±2°C/±4°F must undergo troubleshooting according
to the manufacturers’ specifications, be Calibrated or be replaced

Verification of dial and digital thermometers using boiling water Please note
that the temperature of boiling water is dependent on the altitude of the
facility

1. Prepare boiling water

2. Place the thermometer in the boiling water
3. Allow temperature to stabilize and compare to a reference standard or to the known value.
4. Thermometers with a reading within ±2°C/±4°F can still be used but the deviation must be
clearly identified on the records.
5. Thermometers with a deviation greater than ±2°C/±4°F must undergo troubleshooting according
to the manufacturers’ specifications, be Calibrated or be replaced

Verification of Refrigeration Units and freezer units

1. Place a reference standard thermometer or calibrated thermometer and the thermometer that is
being verified together and read the respective temperature after 2-3 minutes of adjustment time
2. Thermometers with a reading within ±2°C/±4°F can still be used but the deviation must be
clearly identified on the records. Thermometers with a deviation greater than ±2°C/±4°F must
undergo troubleshooting according to the manufacturers’ specifications, be Calibrated or be
replaced

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FOOD PROCESSING SAFETY
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Page 89