COURSE HANDBOOK

MASTER OF BUSINESS ADMINISTRATION

FOR ADMISSION IN 2020/21

HOLLOWAY/ALDGATE /MOORGATE CAMPUS

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Postgraduate Academic Year 2020-2021

Autumn Semester Starts Ends

Welcome Programme (Enrolment/induction) 26 September 2020 31 January 2021
Teaching 10 October 2020 17 January 2021
Christmas vacation 24 December 2020 31 December 2020
Examinations - -
Dissertation Deadline XXXXXX

Spring Semester Starts Ends

Welcome Programme (Enrolment/Induction for
28 February 2021 12 June 2021
February Starters)
Teaching (February Starters) 6 March 2021 23 May 2021
Easter vacation - -
Teaching 6 March 2021 23 May 2021
Examinations - -
Dissertation Deadline XXXXXX

Summers Studies Period Starts Ends

Summer Studies Period 26 June 2021 26 September 2021
Resit Examinations - -
Reassessment Coursework Deadline -
Dissertation Deadline xxxxxxx

Postgraduate Term Dates

Term Dates Starts Ends

Autumn 26 September 2020 31 January 2021
Spring 28 February 2021 12 June 2021
Summer 26 June 2021 26 September 2021

Note – Masters courses are based on a teaching year designed to amount to 48 weeks in total

In addition to these dates you need to be aware of other important events and deadlines
throughout the year; such as coursework submission dates, publication of the exam timetable,
publication of results, mitigating circumstances deadlines, programme planning deadlines.

You can access these at: https://learn.esoft.lk/icms/ui/#/login/student

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3
KEY CONTACTS

ESOFT Metro Campus

Course Leader: Dr. Dillina Herath

Course Leader’s Office/Contacts: No. 03, De Fonseka Place, Colombo 4 Email:
[email protected]
Main Teaching location: ESOFT Metro Campus - Colombo
Personal Academic Tutor: Dr. Prasad Neelawela
Student Adminstration Office: No. 03, De Fonseka Place, Colombo 4 Email: [email protected]

London Metropolitan University

Academic Liaison Tutor: Dr Hazel Messenger email: [email protected]
Course Leader’s Office: MT2-02, Tower Chambers, Moorgate
School Head of Academic Partnerships: Dr. Ron Cambridge E-mail:
[email protected]
Quality Enhancement Unit: Cathrine Connor , e-mail : [email protected]

Your course is franchised by London Metropolitan University which means that, upon
completion of your study, you will receive a London Metropolitan University degree.

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 London Metropolitan University Student Charter

Following consultation with students and staff the University has reviewed and approved
changes to its Student Charter to refresh its reciprocal expectations. This update reflects the
key priorities embedded in our Strategic Plan 2015-2020 and the associated introduction of
initiatives to support student achievement through the Peer Assisted Student Success (PASS)
Scheme and new approaches to developing work experience and employment skills in
undergraduate courses.

Staff and students work together to develop the Student Charter below which sets out the
reciprocal commitments for our learning community. The University is committed to involving its
students as active partners in shaping their learning and their futures providing excellent
education.

A London Met student can expect ... London Met students are expected...
1. to be part of a real community of learning in 1. to engage with the London Met community of
London with diverse staff and students learning in a respectful, honest and
collaborating and working in partnership constructive manner
2. to receive excellent education provided by 2. to be prepared for and attend classes
trained, creative and engaging teachers punctually, participate actively and respect the
delivering up-to date courses learning rights of other students;
3. to gain access to real work experience and 3. to be proactive and take advantage of these
employment opportunities while studying to career development opportunities
prepare you for your future career during
your studies
4. to have your opinions sought to improve 4. to tell us how we are doing so we can improve
teaching and services our services for you
5. to receive coaching, advice and support on
issues that are affecting your studies 5. to be proactive and reasonable in seeking out
through our Peer Assisted Student Support support when you are in need
scheme and other guidance
6. to find the University welcoming, open and 6. to be aware of and abide by the University’s
professional in all our dealings with you regulations and codes of conduct
7. to be given, in the first 3 weeks of each
7. to understand the objectives and purpose of
module, clear explanations of what you
your coursework and exams and plan your
have to do and how we will mark your
studies accordingly
coursework and exams
8. to receive written and/or recorded oral
feedback on the first assessed course-work
8. to hand in your coursework on time, engage in
for your module within one week of the
feedback and incorporate it into your
submission deadline and within two weeks
subsequent assessments
for subsequent assessed course-work on
your module thereafter
9. to encounter innovative teaching using 9. to engage in out-of-class work using our online
technology and flexible methods of delivery facilities and normally to spend at least 3 hours
to support students’ busy lives on studying and preparing for each hour you
spend in class
10. to have access to excellent learning
10. to use a variety of resources available to
resources, academic support and high
support your studies
quality facilities and services
11. to be engaged with in a respectful and
11. to solve problems informally and locally first
honest manner, for us to listen to your
before using the formal University procedures
feedback and have a fair and prompt
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 complaints procedure
12. to have access to a wide range of societies,
12. to take advantage of opportunities afforded by
events and sports activities facilitated by the
University life, the Students’ Union and/or
ESOFT Metro Campus and the Students
networks of peers
Union

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 CONTENTS

POSTGRADUATE ACADEMIC YEAR 2020-21

KEY CONTACTS

LONDON METROPOLITAN UNIVERSITY STUDENT CHARTER

USING YOUR HANDBOOK

SECTION 1 WELCOME TO YOUR COURSE

1.1 Introduction to your Course

SECTION 2 POSTGRADUATE DEGREE COURSES

2.1 Key features of Postgraduate Courses
2.2 Dissertation or Project
2.3 Credit for previous learning
2.4 Module registration and Programme Approval

SECTION 3 BEING A STUDENT

3.1 Induction Programme Checklist
3.2 Your first Semester
3.3 Attendance, academic engagement and employment
3.4 Your Timetable
3.5 Studying
3.6 Feedback on your assessments
3.7 Building Careers

SECTION 4 COMMUNICATION, INFORMATION AND ADVICE

4.1 Your University IT Account
4.2 Communication
4.3 Your Contact Details
4.4 Evision
4.5 Your Student Administration
4.6 Learning Development support
4.7 Course Leader
4.8 Module Lecturers

SECTION 5 YOUR VOICE COUNTS

5.1 StARS
5.2 Course Committees
5.3 Students’ views on modules and courses
5.4 Students’ Union

SECTION 6 A-Z ESSENTIALS

6.1 Academic Misconduct
6.2 Academic Regulations
6.3 Assessment Board Appeals
6.4 Complaints
6.5 Coursework submission/extension
6.6 Criminal Convictions
6.7 Criteria for Awards
6.8 Disabilities and Dyslexia
6.9 Enrolment and Re-enrolment
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6.10 Libraries and Special Collections
6.11 Marking and grades
6.12 Mitigating Circumstances
6.13 Progression
6.14 Reassessment
6.15 Retaking a module
6.16 Student Services

SECTION 7 THE KEY FEATURES OF YOUR COURSE

7.1 Course Specification
7.2 Placements

INDEX OF KEY ONLINE INFORMATION

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Using Your Handbook

Your Course Handbook contains a wealth of information. Some of it will be of more relevance to you later in the
course than at the start of your studies. It covers many of the questions you will have about your course and how
to locate additional information or advice.

For more detailed information you will sometimes need to consult other sources, including:

• Postgraduate students webpage – a comprehensive on-line resource for postgraduate students. Provides
information about your course, timetables and assessment timetables for most taught modules. Once you
have completed enrolment and registration, you can view details. Please see: Postgraduate Course
Information : http://lms.esoft.lk/

The Course Specification (section 7.1 of this handbook) defines the key features of your course, its aims, structure
and learning outcomes, and identifies all the modules you must study for your award.

All postgraduate courses are governed by the University’s Academic Regulations

www.londonmet.ac.uk/academic-regulations. It is your responsibility to be fully aware of the regulations,
which govern your studies as a postgraduate student of the University. We provide guidance on most
aspects of the Academic Regulations via our website, including our online Student Handbook; if you are
unsure please contact your Student Hub or ask your Course Leader. Your course may have some
additional course specific regulations or may be governed by a Professional Body. Where relevant, these
are included in paragraph 30 of the Course Specification (section 7.1) of this Handbook.

When you join ESOFT Metro Campus as a student you and the institution form a formal relationship and you
become a member of our academic community. The terms and conditions given on student agreement govern the
relationship between you the ESOFT Metro Campus and it is your responsibility to read and understand this
important information. If there are aspects of the terms and conditions you do not understand please contact the
programme manager. Other important policies that may apply during your study at the institution can be found at
programme managers office or dean’s office.

You should also note that, occasionally, the details in this Handbook, including the Course Specification, may
subsequently be amended or revised in accordance with the General Student Regulations.

We would encourage you to participate as a Student Representative for your year of the course (see Section 5.1).
We welcome comments about the course or any suggestions for improvements. We wish you every success in
your studies.

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SECTION 1 WELCOME TO YOUR COURSE AND FACULTY

1.1 Introduction to your Course

Master of Business Administration (MBA)
TEACHING LOCATIONS: Colombo, Kandy, Matara, Kurunegala, Jaffna and Gampaha

The MBA offered by London Metropolitan University is designed for candidates from diverse backgrounds with
experience of working in a managing role and provides the opportunity to build on that experience, linking theory
with practice and develop as thoughtful and influential managers and leaders. diverse disciplines and backgrounds
the opportunity to develop their potential as managers and leaders, to study postgraduate management
collaboratively and to specialise in innovation and leadership management and development.

It is directed by a diverse team of staff, and draws on expertise across the ESOFT Metro Campus plus the wider
academic and professional community. The staff team are actively involved in research and consultancy, with a
proven record of delivery in industry and education internationally. Regular guest lecturers and visitors from the
University and a wide range of disciplines and professions enable professional development through enhanced
networking opportunities.

The preparation of influential leaders and managers involves developing the self-awareness and the innovative
capabilities necessary for creating successful and sustainable groups and organisations. The MBA provides
students with the opportunity to study innovation management and collaboratively develop their own effectiveness
as managers and leaders whilst following an MBA programme of study which includes the essential business
functions of accounting and finance, leadership and strategic management, people management and marketing,
and culminates in an individually designed business research project.

The MBA programme is underpinned by the understandings of responsible management, ethical and respectful
behaviour and evidence-informed practice. Embedded within the programme are the principles of self and lifelong
development, ethics, responsibility, inclusion, diversity and sustainability and the curriculum will be structured to
involve the development of creativity, citizenship and awareness of service. This is an active response to the call
for programmes to be adaptable and to prepare students for the future as flexible individuals, capable of coping
with changing lives and employment opportunities.

The core of the MBA programme consists of a set of 4 integrated 20 credit modules 20 credit modules which
students will study in collaboration with MBA pathway students. This which will enable students from diverse
disciplines to gain knowledge and understanding of key business functions and to develop their potential as
business and management practitioners. In addition to these four modules, students will study 2 additional 20
credit modules, (Innovation management and Developing effectiveness in management and leadership).

All students will also study a 20 credit module (Management Learning and Research) which is designed to
familiarise them with business research methods and to prepare them to undertake the final part of the course, a
Business Research Project.

In addition to the credit–bearing programme, there will also be an enrichment programme which will include
breakfast meetings, an extended induction, workshops, visits, guest speakers and masterclasses. Students will
also be encouraged to become involved in social activities and charity fundraising.

Students’ learning is initiated and directed through formal contact time with the teaching team in lectures and
seminars. There is an emphasis on active learning, as the MBA and MBA pathway students develop learning
through group activities organised in class and outside formal teaching time. As mature individuals developing a
career path in management, they are expected to develop their competencies through required reading, writing,

9
problem solving and other tasks outside of the class in order to prepare for face to face sessions, a ‘flipped
classroom’ approach.

Students will develop their understanding and show their ability to apply knowledge and analyses to various
business contexts through a range of opportunities, including the use of their own work experience, case studies,
business scenarios, presentations and problem-based learning exercises. A positive, critical and responsible
approach is encouraged throughout the course, enabling deep understanding and the adoption of creative and
innovative responses, so reflecting the nature of the business and management environment.

The lectures and seminars which constitute the formal face-to-face elements of the course are essential activities
that will support the development of knowledge and understanding. These sessions will provide students with tools
of analysis, outline methods for evaluation and give clear guidance on how students may best extend and apply
their learning independently. The face to face sessions are action oriented and student-centred to encourage
‘deep’ as opposed to ‘surface’ learning, and give students the opportunity to apply their understanding to various
business scenarios, and to test out their ideas.

Module teaching on the MBA is structured to be developmental, so that students will first develop basic knowledge
of a topic, and then apply this knowledge to a variety of problems and scenarios presented in seminars and
outside formal classes. Embedded within the subject teaching will be opportunities for personal professional
development appropriate to business and management practitioners, for example; to develop expertise in giving
presentations.

It is expected that students will prepare in advance for both lectures and seminars using digital platforms where
appropriate (a ‘flipped classroom’ model) either independently or as a group, in order that maximum active use
may be made of face-to-face and peer-to-peer opportunities for learning. In addition, the reflective practitioner
model will encourage students to maintain an active and reflective stance to their learning and how it connects to
the world of work. The course makes use of the Open University Digital and Information Literacies Framework to
encourage the development of digital literacy throughout the course

The development of the personal awareness and practical skills associated with management and leadership will
be encouraged in a supportive manner throughout the programme. Group work, presentations, writing for diverse
audiences and undertaking research will all contribute to the students’ practical skills. It is anticipated that personal
awareness of areas for development will develop progressively through the course, and students will be strongly
encouraged in a supportive manner to develop these areas.

All modules will include the use of the ESOFT Metro Campus’s virtual learning environment (ESOFT LMS). Core
materials, eg handbooks, presentations, reading materials etc will be made available on ESOFT LMS and the
platform will also provide the vehicle for online collaboration and other blended learning activities.

Students will be encouraged to get to know the members of their cohort, and actively participate in events which
contribute to the course and to student learning and development, but which lie outside formal contact hours.
There will be an extended induction which will include the principles of individual and team learning and
development, action planning and preparation for academic study at master’s level. Additional events that will
contribute to the course may include masterclasses, workshops, guest lectures, networking events, social
occasions and visits. Students will be encouraged to take leadership roles in these events, so contributing to their
own development.

All students will have access to careers’ advice, and will meet regularly with a personal academic tutor who will
monitor and guide their progress.

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Section 7 sets down the key features of your course, including your Course Specification. Your Course
Specification may have a work placement as a compulsory element or you may be able to choose it as an optional
module. The placements aim to enhance your work based skills and to enable you to bring these reflections
productively to bear on your studies.

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SECTION 2 Postgraduate Degree Courses

Undertaking study at postgraduate level is likely to involve new and different methods of working compared to your
previous experience. You will study more specialised subject matter at a more advanced level, relatively quickly
and over a shorter period. You will be expected to pursue your studies with a greater degree of independence than
at undergraduate level and to set your own learning objectives within the framework of the course.

2.1 Key features of Postgraduate Courses

The Course Specification (see Section 7.1) details your course curriculum and structure and you should study this
carefully. Many features are defined by the Postgraduate Regulatory Framework, part of the University’s Academic
Regulations. The following overview provides a summary of the most common features of postgraduate courses:

• Full-time students starting Masters programmes in the Autumn semester are taught over a 48-week year
(an Autumn and a Spring semester and a summer studies period), requiring approximately 40 hours of
study per week. For full-time students starting courses in January the workload is similar but is distributed
over a longer study period and normally completed at the end of the following Spring semester. Part-time
students undertake the equivalent overall workload over a longer period of study, normally at least two
years.

• The standard Masters award requires 180 credits at level M: normally 120 credits for the taught elements
and 60 credits for the Dissertation or Project. Any variation to this will be detailed in the Course
Specification.

• Most postgraduate modules are equivalent to 20 credits. Typically, a full-time student studies modules
equivalent to 60 credits per semester (normally 3 modules), with 15 weeks of teaching, revision and
assessment activities for each module.

• The taught elements of postgraduate courses are mainly compulsory “core” modules and normally include
one concerned with research methodology and project development and practice, in preparation for the
dissertation or project. Some courses may include “option” modules, which can be chosen from a
specified list for the course.

• All taught modules and the dissertation or project module are marked on a percentage scale, with a
pass/fail threshold of 50%.

• Based on the final aggregate of average percentage results, Masters awards are graded as: Masters (50-
59%), Masters with Merit (60–69%), or Masters with Distinction (70% plus)

• While most students will aim to achieve the full Masters qualification, all Masters courses offer the
subsidiary awards of Postgraduate Certificate or Postgraduate Diploma (both available with Merit or with
Distinction) for students unable to complete their full programme of study. The full list of awards and their
requirements is as follows:

Award Credits at level M Modules Required

Masters 180 credits (Level 7) 7 modules + dissertation

Postgraduate Diploma 120 credits (Level 7) 6 modules

Postgraduate 60 credits (Level 7) 3 modules

Certificate

2.2 Dissertation or Project

You register for your Masters Dissertation or Project in the same way as for your other modules. Once you are
registered for your dissertation/project, you are expected to submit it in the period for which you are registered.

12
The University’s standard assessment arrangements and mitigating circumstances procedures apply (see below
for information on withdrawal and mitigating circumstances).

Formal requirements for your dissertation are set out in detail in the Dissertation/Project Module Booklet for your
course. Please note that some postgraduate courses will require you to have passed research methods before
you can begin your Dissertation/Project.

You should also consult ESOFT Metro Campus’ as well the University’s Code of Good Research Practice which
can be accessed on the Research and Graduate School’s website at: www.londonmet.ac.uk/research/the-
research-and-postgraduate-office/current-students/research-ethics.cfm to see whether these guidelines raise any
issues for your own research, and discuss them with your supervisor.

There are three standard deadline dates for submission in every academic year. The dates for 2017/18 are:

Deadline

Autumn Semester XXXX

Spring Semester XXXX

Summer Period XXXX

Dissertations/Projects must be submitted to your ESOFT LMS Hub or via e-mail. Your supervisor wiil be
able to confirm the correct mode of submission.

2.3 Credit for previous learning

If you already hold a qualification (for example from another college) that may exempt you from part of your course,
you may apply for Accreditation of Prior Certificated Learning (APCL). Similarly, if you have undertaken work, paid
or voluntary, that has resulted in learning skills or knowledge equivalent to a module you will be studying you may
apply for Accreditation of Prior Experiential Learning (APEL). Collectively these are known as Accreditation of
Prior Learning (APL).

It is important to be aware that any application for APL credit in respect of postgraduate studies must be based on
prior learning or experience at a suitably advanced level. This means that it is not normally possible to accredit
prior learning at undergraduate level, even if the content may appear similar.

The University operates the European Credit Transfer System (ECTS), where 1 European credit (ECTS) is
equivalent to 2 UK credits (CATS). Thus, each taught module of 20 credits is normally equivalent to 10 ECTS
credits, and a full Masters of 180 UK credits is equivalent to 90 ECTS.

If you wish to claim for APL please contact your MBA Programme Manager. .

2.4 Module registration and Programme Approval

Your Course Leader and/or Programme manager should provide the information you will require in order to
choose your modules. Core Modules are compulsory for your course, but your course may also offer Option
Modules, which can be chosen from a specified list. Your academic coordinator will contact you to inform of the
process to register modules and of the relevant timescales/deadlines.

Further information about modules and their timeslots can be found at respective branch offices of ESOFT Metro
Campus.
When you carry out module registration you may be able to choose some time slots, subject to capacity of the
class, if the module(s) run more than once. You are more likely to get your first choices if you register on time.

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SECTION 3 BEING A STUDENT

3.1 Induction Programme Checklist

Following your Induction Programme and Course Introductory Meetings, you should check that you have received
the following:

 an ID card (including library number and computer network username)

 a course timetable
 the location of your Student Hub
 the location of your main Library and IT facilities
 the name of your Academic Liaison Librarian
 the name of your Course Leader

If you miss your Induction Programme you still need to obtain all of the above items and there will be a special
session for you. Contact your designated P to ensure that you know what to do and where to go. It is very
important that you complete the enrolment process as this is what activates your status as a student and ensures,
for example, that you appear on your module class lists.

3.2 Your first Semester

Classes commence on 1 October 2017 and your timetable will list all the classes that you need to attend.

Your first semester usually involves mainly compulsory (core) modules covering essential subject contents and
skills elements in your area of study. During this first semester you will meet with your Course Leader who will
discuss your study programme and advise you on how to plan your studies for the second semester if you did not
do this at the start of the course.

3.3 Attendance, academic engagement and employment

In order to succeed on your course you should attend all classes and attempt all assessments; indeed this
required of you. Whilst some absences may be unavoidable you should always let your Module Lecturer know in
advance and you must catch up on what you have missed.

Attendance at classes is recorded and is reviewed on a regular basis. If you miss too many classes your Module
Leader can withdraw you from that module. If your attendance is not satisfactory over your whole programme you
may risk having your enrolment terminated.

3.4 Your Timetable

The ESOFT Metro Campus timetable operates from 8.00 am to 9.00 pm, throughout the week.

Provided that you enrolled at the required time your timetable will be available at programme coordinators office
and the structure of classes will be explained during your Induction Programme. Your timetable will change each
semester, and will be available on the web shortly before the start of each semester.

If you do not have a course timetable please contact your programme corrdinator without delay.

3.5 Studying

As a postgraduate student, you will be seeking to develop your learning at a more advanced level and your course
will provide many opportunities to acquire new knowledge and skills. To make the most of the opportunities
available you need to organise and plan your learning to help you manage your time effectively.

Assessment is an important feature of study at postgraduate level. Each Module Booklet sets out detailed
assessment requirements and learning outcomes, providing a focus for your studies. There are various forms of
14
assessment and modules often involve a combination of examination and coursework or presentation. It is
important that you understand clearly the expectations and deadlines for each item of assessment.

You should be aware that all the various coursework assessments and examinations have to be completed for the
achievement of your final award. In addition to attending the timetabled sessions, you will need to study in your
own time. You should expect to spend 12-14 hours per week on each module, making a 40 hour per week
commitment for a full-time student. Part-time students need to plan a similar time commitment for each module,
but will generally be taking fewer modules at any one time.

Independent study is particularly important when planning work for your dissertation or project. This is a
substantial piece of work, to be developed and completed over a relatively lengthy period, with much of the writing
concentrated in the final stages. Working closely with your assigned supervisor, you will need to plan your work
carefully, with initial discussion to define the topic, preparatory research and reading, planning the structure of the
research and final report, writing and re-writing particular sections and drafts.

Please be respectful of the learning environment and remember to switch off your mobile phone before entering
all classes and study areas.

In summary: plan your learning strategy; allocate enough time; attend all of your module lectures, tutorials
and other sessions; start assignments well in advance; seek advice and help when you need to; use the
learning resources offered; and, enjoy the learning experience!

3.6 Feedback on your assessments

Assessment feedback is a critical part of your learning experience and supports successful achievement on your
course. Feedback can be:
• diagnostic – it provides an indicator of your aptitude and preparedness for study and can identify your
strengths and areas for improvement.
• formative – it provides you with feedback on progress on your work. The work may or may not contribute
to the overall module grade.
• summative – it provides comments in respect of your performance in relation to intended learning
outcomes and requirements for a piece of assessment.

During your course you will probably receive feedback in a number of ways:
• in teaching sessions to the whole class or to you individually;
• orally or in writing;
• written using a feedback sheet on your work;
• via ESOFT LMS, the online space for modules;
• during the module as well as at the end.

You are entitled to receive feedback on all assessments, normally within 15 working days of submission. For
assignments submitted during the module – especially where feedback can be delivered within timetabled class
sessions - the module team will help you to understand how to improve future submissions. For end-of-module
assignments feedback may be given on-line but you can request a meeting with your module tutors to help you
understand why they have awarded the grades you received.
All arrangements for coursework and feedback return will normally be stated in Module Booklets. This should
include:
• due dates for coursework submission;
• dates when coursework feedback will be distributed in class
• dates when coursework feedback can be collected from the module lecturer or your Student Hub
• the format by which assessment feedback will be given;
• the process by which end-of-module coursework can be collected following the publication of the result
concerned.

Online Feedback:
Feedback for coursework submitted online will be made available on ESOFT LMS unless specified otherwise by
your lecturer. Online Feedback can be accessed via the 'Feedback' link on the Online Assessment page in your
15
module. You can obtain more information about Online Submission and how to access your feedback from the
programme coordinator.

3.7 Building Careers

At ESOFT Metro Campus we pride ourselves in taking seriously your future employment potential. Whether you
are studying for a postgraduate qualification in order to seek employment, developing an existing career or to
engage with new career opportunities we will prepare and support you in this transition by developing the
attributes and skills that employers need and by training your mind to deal with complex questions.

Your course has been designed with the involvement of employers at a variety of levels and for many of you your
award will be accredited by a professional body recognised directly or indirectly by the industry to which it serves.
All Masters level qualifications will enable you to specialise, or to become more highly specialised, in an area of
employment or practice related to a particular profession. All of London Metropolitan University Masters graduates
will normally be equipped to continue academic study at a higher level, for example for a PhD or a professional
doctorate. Graduates of a Masters level qualification will typically develop a range of key skills, including: being
able to use their initiative and take responsibility, solve problems in creative and innovative ways, make decisions
in challenging situations, continue to learn independently and to develop professionally, including the ability to
pursue further research where appropriate, and communicate effectively, with colleagues and a wider audience, in
a variety of media. These skills have been identified by the government as being critical in curtailing the continued
shortage of higher level skills within the wider Sri Lankan economy and we believe that you will be best placed
following graduation in developing your career aspirations. You need to be effective and adaptable in challenging
times, so at ESOFT Metro Campus, we offer a range of services to support you, including a career guidance
service.

16
SECTION 4 COMMUNICATION, INFORMATION AND ADVICE

4.1 Your University IT Account

You use the same IT account to access all University IT systems and Library electronic resources. Your account
name is printed at the top of your student ID card that you receive at enrolment and is 7 characters in length (e.g.
ABC1234). Your password (which you would have already used during pre-registration) was initially set as your
date of birth (DDMMYYYY) so, if you have not already done so, please do change it to something more secure at:
https://password.londonmet.ac.uk/

4.2 Communication

We do our best to keep you informed of what you need to know at all times. We use the Web to provide much of
the information you need so it is essential to familiarise yourself with the University website. At other times we will
use email to contact you so it is essential that you check your University email on a regular basis.

4.3 Your Contact Details

The University will contact you by letter, phone, or email, perhaps to arrange a meeting, to provide you with
information, or to respond to a query. It is therefore essential that you keep your contact details up to date on
your student Evision account.

Increasingly, we use email to communicate and keep you informed. You will also have been allocated a
University email address, which is your 7 character account (see 4.1 above) e.g. [email protected] .
Even if you already have an email account that you will continue to use you should regularly check your London
Met account or set up an auto forward, as important messages will be sent to your University email address.

4.4 Evision

Evision is the University’s online facility that allows you to access your personal student record, and is where you
print your coursework submission sheets and other forms that you may need. You also re-enrol via Evision and
view information showing your attendance at classes. You can view your:

• Personal and contact details (can be updated online)

• Registered modules
• Enrolment and progression
• Tuition fee details
• Record of coursework deadlines and submissions
• Mitigating Circumstances and appeals decisions
• Module results (available from notified date of publication)
• Details of final award

For more information please check: www.londonmet.ac.uk/evision

4.5 Your Student Administration

Your programme manager’s office is the place to go for any query related to your studies or your time at ESOFT
Metro Campus. ESOFT LMS is also the gateway to the wealth of other support services offered in ESOFT Metro
Campus. Further you can visit entities such as customer relations deprtment for information on accommodation,
Counselling Service, Funding & Money Advice etc.

During your Induction Programme, you will be informed of the location of your programme managers office. Below
is just a small selection of the ways that your programme management office can help you. However, no matter
what your query is, your programme managmet office is the place to go:

17
• Queries about your enrolment, the fees that you have been charged or if you have not received your
student loan;
• Book appointments with Student Services, Income Collection or the Fees, Casework and Visa Compliance
Teams;
• Module Registration and queries about your timetable or the requirements for your course;
• If your ID card is not working or, if it has been lost or stolen;
• The results for your modules, including result queries, claims for mitigating circumstances, appeals, and
advice about examination arrangements;
• Queries relating to your attendance in classes and seminars;
• Advice on claiming credit for previous study or experience;
• Obtain standard letters and council tax exemption certificates;
• Advice on transferring or withdrawing from your course or taking a break from your studies.

The programme management office is open to visit throughout the academic year and can also be contacted by
phone or email . When contacting your programme manager/coordinator, please always quote your student
number as it enables staff to access your information quickly and respond to your query.

4.6 Learning Development support

A range of learning development support is available to all students wishing to make the most of their time
studying at University. This includes:
• advice from module lecturers;
• assistance from Academic Liaison Librarians for particular subject areas – see:
http://student.londonmet.ac.uk/library/subject-and-study-support/subject-support/
• opportunities provided by Faculties, such as programmes organised during "activity weeks", and, where
offered locally, student peer-mentor schemes or study support workshops or online clinics;
• the annual “Get Ahead” Student Conference (Spring term).

4.7 Course Leader

Course Leaders are the main contacts for personal academic advice, including programme planning and approval,
and are also responsible for the day-to-day organisation of your course. They support systems for positive student
engagement, achievement and progression and are also a source of valuable advice for other matters. They
should be the first port of call if problems arise as they are able to:
• provide you with academic advice on all aspects of your studies and progress
• explain the implications of assessment results and associated feedback on your academic performance
• advise you on managing and planning your studies;
• refer you to Student Services for support regarding personal problems, housing, health and finance.

4.8 Module Lecturers

Module Lecturers are members of academic staff who lead the modules contributing to your programme of study
and are key to your learning experience. They should be your first port of call for advice on any topics you do not
understand following a lecture or seminar. All module lecturers have are available for consultation you are
requested to make appointments through programme management office. For each module there will be a Module
Booklet, which should be available via ESOFT LMS.

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SECTION 5 YOUR VOICE COUNTS

5.1 StARS

Feedback from students is vital to the University to find out how well the teaching, guidance and other services are
working. This is obtained in different ways, including via Student Academic Representatives (StARs) who,
supported by the Students’ Union, provide direct feedback from students on the course and raise any issues on
their behalf. You will have the opportunity to stand for election as a StAR or to elect a fellow student.

5.2 Course Committees

A Course Committee is normally convened each term to review a set of modules and courses and provide quality
assurance. Key staff, including module and course lecturers, attend these meetings and student input is received
via your StARs.

5.3 Students’ views on modules and courses

Students’ views are obtained by a variety of means such as lecturer evaluations and peer reviews. While staff
welcome informal feedback from students, programme coordinator produce formal monitoring reports which cover
areas such as teaching, student feedback and assessment. Reports and action points agreed are available from
both module and course reviews.

5.4 Students’ Union

ESOFT Metro Campus is proud to work with the Students’ Union. You can contact the Students’ Union about any
course, student, pastoral or social issue.

To contact the Students’ Union please communicate with front office staff.

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SECTION 6 YOUR A-Z ESSENTIALS
6.1 Academic Misconduct

You are responsible for ensuring that all work submitted is your own, and that it is appropriately referenced.
The ESOFT Metro Campus does not tolerate cheating of any kind. You are strongly advised to familiarise
yourself with the Academic Misconduct Procedures, which list a range of categories of academic
misconduct and associated penalties, covering instances of academic misconduct (plagiarism, collusion,
exam cheating). From the outset of your studies you should receive information and guidance on
referencing conventions and group work activities to ensure that you do not contravene the institutional
procedures. If you are unsure about referencing, paraphrasing or group work activities (and what may
constitute collusion in such activities), you should seek advice as soon as possible from the Module Tutor or
your Course Leader.

A guide on preventing plagiarism can be accessed at: http://lms.esoft.lk/

6.2 Academic Regulations

We provide guidance on most aspects of the Academic Regulations via our website, including our online
Student Handbook; if you are unsure please contact your Student Hub or ask your Course Leader. If you
wish to access the University’s Academic Regulations, they can be found at:
www.londonmet.ac.uk/academic-regulations

6.3 Assessment Board Appeals

ESOFT Metro Campus is strictly following university procedures in making appeals. There are only two
grounds on which students may appeal against the outcome of an assessment board decision. These are
specific and an appeal may not be made in respect of an academic judgement. ESOFT Metro Campus
operates a strict 10 working day deadline for submission of appeals, following the publication of the result(s)
concerned.

6.4 Complaints

The ESOFT Metro Campus is committed to providing a high quality service to its learning community. If you
have concerns about the service you have received we want to hear about it. We will use your feedback as
an opportunity to help you and to learn how we may improve our service. Further information about how to
make a complaint and how the institution will deal with your complaint can be found at http://lms.esoft.lk/
under policies and procedures tab.

6.5 Coursework extensions/ submission

ESOFT Metro Campus strictly adhere to the University policy on course work submission and extensions. If
you have exceptional reasons which prevent you from submitting your coursework on time, you may
request an extension of up to five working days. Requests must be made via e-mail to programme
coordinator (it does not apply to reassessments).

Further information is available with programme management office

Please note that you can only request an exceptional extension 2 weeks in advance of the deadline
concerned and no later than 24 hours after the submission deadline date and time. For example, where the
coursework deadline is 3pm Friday you have until 3pm Saturday to make your request for exceptional
coursework extension. . Therefore, assessment components will only be available for selection during this
period.
When handing in coursework you must ensure that you have understood and followed all the instructions
provided by the Module Lecturer. For each coursework assessment, the type of submission will be specified
as either:
- a ‘Hardcopy Submission’ which you submit in person to your programme managers office ; or,
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- an ‘Online Submission’ via ESOFT LMS.

The standard deadline time for submitting all coursework assessments is 5pm (whether in hardcopy or
online). Deadline dates are detailed in Module Handbooks and can also be accessed via your ESOFT LMS
account.

Hardcopy Submission
Coursework should be submitted to your programme management office.

Receipts for hardcopy submission will be made available to you at the programme mamagment office.

Online Submission
Coursework should be submitted to the online submission point provided for each assignment on your LMS
module. Online submission points can be found on the ‘Online Assessment’ page of each module on
ESOFT LMS.
Word-based documents will be checked for plagiarism. You can check your Originality report prior to
submission before you do your online submission.

Confirmation emails for online submissions will be sent to your email address.

6.6 Criminal Convictions

If you are a student with a current criminal conviction or you are convicted of an offence during your study,
you must notify the ESOFT Metro Campus. If you have a spent conviction but are studying on a course you
must also inform ESOFT Metro Campus immediately.

6.7 Criteria for Awards

The Postgraduate Awards Framework, the list of all of the University’s postgraduate awards, can be found
at the beginning of Section 4.1 of the Academic Regulations. Section 4.2 of the Academic Regulations
details the minimum criteria for each of postgraduate award.

6.8 Disabilities and Dyslexia

The team ESOFT Metro Campus can assist you if you have a disability, long-term medical or mental health
condition or a Specific Learning Difference (e.g. dyslexia or dyspraxia). You will need to provide medical
evidence of your condition, or a full diagnostic assessment for Specific Learning Differences (SpLDs). If you
are eligible for support, our counsellors can help you obtain a range of adjustments depending on the level
of need identified. Support can include:

• Notes/hand-outs in advance
• Permission to record lectures
• Special examination arrangements (e.g. extra time, use of a word processor, sheltered accommodation,
amanuensis), alternative assessment arrangements
• Extended assessment deadlines
• Extended library loans
• Accessibility related classroom adjustments where such adjustments can be made
• Screening for a Specific Learning Difference (dyslexia)
• Advice and guidance in applying for study-related funding
• Assistance with arranging specialist tutoring, mentoring, communication support and /or note takers

Please Note:

21
1. There are some aspects of course assessment that cannot be changed. These are known as
‘competence standards’. A ‘competence standard’ is defined in the Equality Act 2010 as an academic,
medical, or other standard applied for the purpose of determining whether or not a person has a
particular level of competence or ability. These standards must be essential to the course and all
students must be able to fulfil these criteria. Although in such situations it may not be possible to alter
the format of the assessment, you may still be entitled to adjustments (e.g. extra time or an amanuensis).
Competency standards are different to the fitness to practice standards that exist in certain professions
such as teaching, social work and medicine.

2. You are responsible for covering any costs associated in obtaining medical evidence of your disability/
long-term medical or mental health condition. While the Service can provide screenings for a Specific
Learning Difference, adjustments and extra support can be arranged only after a full diagnostic
assessment is made. The ESOFT Metro Campus is unable to pay for this but, in some cases, can make
a contribution to the cost if you make an application to the management.

3. If you have a disability, long-term medical or mental health condition or a Specific Learning Difference,
please contact Course Administration Office as soon as possible as we are not usually able to arrange
adjustments to teaching and assessments at short notice. Course Administration Office require medical
evidence of your condition/a full diagnostic assessment at least 5 weeks (25 working days) before the
start of the relevant exam period. This is to ensure our Advisers have sufficient time to assess your
requirements and communicate them to our Assessment and Conferment Office, who then implement
any special exam arrangements to which you are entitled.
4. It is your responsibility to update us if your condition changes. We need to know this in order to assess if
there is any additional support you need – so please do stay in touch with us throughout your course.

6.9 Enrolment and Re-enrolment

Enrolment is an annual process. The first time you enrol you will need to provide evidence of your identity.
You will also need to pay your tuition fees or demonstrate how these will be paid.

If you are studying on a part-time basis over more than one academic year or need to return to complete
your studies, you will need to re-enrol online usually from early August. Re-enrolment is necessary for your
ID card to be reactivated for the new academic year. There will be a deadline for this so it is important that
you complete this before the start of the next academic year. You will need to register modules before you
re-enrol.
6.10 Libraries and Special Collections

All the libraries have open access networked PCs printing and copying facilities to support your studies. In
designated areas you can get wireless access to the Internet using your own laptop. All the libraries offer
group and silent learning zones and there are group study rooms which can be booked. To save you time,
there are many self-service facilities including borrowing and returning items, renewals and reservations.
The web based catalogue is easy to use and can be accessed both on and off campus.
Collections is the major research library for the study of all aspects of trade unions and collective bargaining
with both historical and contemporary coverage. The collections are available for reference only.

6.11 Marking and grades

The University provides you with marks and grades for the work that you submit for assessment. The
detailed requirements of assessment in each module are specified in Module Booklets, together with
indicative assessment criteria associated with different levels of performance and results. Each
component of assessed work is assigned a percentage mark with a pass/fail threshold at 50%. At
postgraduate level degrees are awarded according to the overall average mark obtained for all
modules and the dissertation, with classification thresholds for each grade of award as follows:
22
70% and above Masters degree with Distinction
60% - 69.99% Masters degree with Merit
50% - 59.99% Masters degree
0% - 49.99% Fail

At the end of each semester, module results and awards are confirmed by Assessment Boards
(Subject Standards Boards and Awards Boards). Assessment Boards uphold the academic standards
of your course and ensure that each student is treated fairly and equally through the assessment
process.

6.12 Mitigating Circumstances

The Mitigating Circumstances process is for students who have exceptional, unforeseen circumstances
which prevent them for attending an examination (or where their performance in an examination has been
significantly impaired) or submitting coursework (please refer to the above section on the separate
coursework extension process). If you need to make a claim, independent supporting evidence is
required and, if accepted, will allow you an opportunity to redo the exam/resubmit the coursework without
penalty. The deadline for the submission of claims is six weeks from the date of the assessment concerned
(i.e. the examination date or submission deadline).

Claims of mitigating circumstances must be submitted to your Programme Management office on the
appropriate form.

6.13 Progression

At the end of each year the University considers the performance of each student and decides whether they
have passed sufficient modules to be able to move to the next level of their course. Failure in modules,
particularly failure due to non-submission of coursework or non-attendance at an exam is likely to have
serious consequences for progression through your course. In some cases, students who cannot progress
will have the opportunity to repeat modules that they have failed, but a full time student who fails more
than 60 credits in a year and who does not pass at reassessment will be required to undertake a
review of their academic performance and may be counselled to leave the course. Any failure to
progress is likely to delay your graduation
6.14 Reassessment

If you fail or do not attempt a component of assessment you will be provided with one reassessment
opportunity during the reassessment period (normally during July following the end of the academic year).
If you pass after reassessment the component concerned will be capped at 50%. (See also section 6.20
above)

6.15 Retaking a Module

If, after reassessment, you still have not passed a module, you may need to re-register and to take the
whole module again. You are only permitted to re-register any module on one occasion and a fee maybe
charged for re-registrations.
However, you should note that there are limits on the number of modules you can register to gain your
degree. If you repeat too many modules it will affect your funding, your ability to continue on your course.
6.16 Student Services

The Customer service department of ESOFT Metro Campus provides a range of specialist advice,
information, guidance and personal counselling to support you in achieving your academic aims. We
provide services related to:
• Academic Issues
• Student Funding, Finance and Debt
• Counselling & Personal Development
• Personal and Emotional wellbeing

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 • Faith and Spirituality
• Physical and Mental-Health related disabilities
• Specific Learning Differences
• Accommodation
Section 7 The Key Features of your Course

7.1 Course Specification

Course Specification template

Master of Business Administration (PBMBUADM)
The University’s course specification template has been developed to fulfil three main functions; it shall
act:

• as a source of information for students and prospective students seeking an understanding of

a course and as a basis for gaining feedback on the extent to which the opportunities for
learning were successful in promoting the intended outcomes
• to ensure that there is clarity concerning the aims and intended learning outcomes for the
course for the University during the approval and periodic review process
• to provide information for external examiners, professional, statutory and regulatory
bodies and employers as to the skills and other transferable abilities developed by the
course

Part One: ABOUT THE COURSE

1 Name of course and highest MBA Master of Business Administration
award
2 Level of highest award (according Level 7 (PG)
to FHEQ)
3 Possible Interim Awards [click to select Postgraduate Certificate of Business
highest award] Administration
[click to select Postgraduate Diploma of Business
highest award] Administration
[click to select
highest award]
[click to select
highest award]
4 Awarding/validating institution London Metropolitan University
5 Teaching institution(s) ESOFT Metro Campus Sri Lanka
6 Total credit for course (for highest 180
award)
7 Faculty responsible London Guildhall Faculty of Business and Law
8 Pattern of attendance Autumn start Full time and part time
Spring start Full time and part time
Other
9 About the course and its strategy towards teaching and learning and towards blended learning.

24
 Please include details of access to learning facilities, including flexible/open-learning spaces
within the Faculty.

The MBA forms part of an integrated, cross-university MBA programme which is designed to give
students from diverse disciplines and backgrounds the opportunity to develop their potential as
managers and leaders, to study postgraduate management collaboratively and to specialise in
innovation and leadership management and development.

The preparation of influential leaders and managers involves developing the self-awareness and the
innovative capabilities necessary for creating successful and sustainable groups and
organisations. The MBA provides students with the opportunity to study innovation
management and collaboratively develop their own effectiveness as managers and leaders
whilst following an MBA programme of study which includes the essential business functions of
accounting and finance, leadership and strategic management, people management and
marketing, and culminates in an individually designed business research project.

The MBA programme is underpinned by the understandings of responsible management, ethical and
respectful behaviour and evidence-informed practice. Embedded within the programme are the
principles of self and lifelong development, ethics, responsibility, inclusion, diversity and
sustainability and the curriculum will be structured to involve the development of creativity,
citizenship and awareness of service. This is an active response to the call for programmes to
be adaptable and to prepare students for the future as flexible individuals, capable of coping
with changing lives and employment opportunities.

The core of the MBA programme consists of a set of 4 integrated 20 credit modules 20 credit
modules which students will study in collaboration with MBA pathway students. This which will
enable students from diverse disciplines to gain knowledge and understanding of key business
functions and to develop their potential as business and management practitioners. In addition
to these four modules, students will study 2 additional 20 credit modules, (Innovation
management and Developing effectiveness in management and leadership).

All students will also study a 20 credit module (Management Learning and Research) which is
designed to familiarise them with business research methods and to prepare them to undertake
the final part of the course, a Business Research Project. Students will receive supervision from
GSBL and will need to comply with the School’s ethics procedures

In addition to the credit–bearing programme, there will also be an enrichment programme which will
include breakfast meetings, an extended induction, workshops, visits, guest speakers and
masterclasses. Students will also be encouraged to become involved in social activities and
charity fundraising.

Students’ learning is initiated and directed through formal contact time with the teaching team in
lectures and seminars. There is an emphasis on active learning, as the MBA and MBA pathway
students develop learning through group activities organised in class and outside formal
teaching time. As mature individuals developing a career path in management, they are
expected to develop their competencies through required reading, writing, problem solving and
other tasks outside of the class in order to prepare for face to face sessions, a ‘flipped
classroom’ approach.

25
Students will develop their understanding and show their ability to apply knowledge and analyses to
various business contexts through a range of opportunities, including the use of their own work
experience, case studies, business scenarios, presentations and problem-based learning
exercises. A positive, critical and responsible approach is encouraged throughout the course,
enabling deep understanding and the adoption of creative and innovative responses, so
reflecting the nature of the business and management environment.

The lectures and seminars which constitute the formal face-to-face elements of the course are
essential activities that will support the development of knowledge and understanding. These
sessions will provide students with tools of analysis, outline methods for evaluation and give
clear guidance on how students may best extend and apply their learning independently. The
face to face sessions are action oriented and student-centred to encourage ‘deep’ as opposed
to ‘surface’ learning, and give students the opportunity to apply their understanding to various
business scenarios, and to test out their ideas.

Module teaching on the MBA is structured to be developmental, so that students will first develop
basic knowledge of a topic, and then apply this knowledge to a variety of problems and
scenarios presented in seminars and outside formal classes. Embedded within the subject
teaching will be opportunities for personal professional development appropriate to business
and management practitioners, for example; to develop expertise in giving presentations.

It is expected that students will prepare in advance for both lectures and seminars using digital
platforms where appropriate (a ‘flipped classroom’ model) either independently or as a group, in
order that maximum active use may be made of face-to-face and peer-to-peer opportunities for
learning. In addition, the reflective practitioner model will encourage students to maintain an
active and reflective stance to their learning and how it connects to the world of work. The
course makes use of the Open University Digital and Information Literacies Framework to
encourage the development of digital literacy throughout the course

The development of the personal awareness and practical skills associated with management and
leadership will be encouraged in a supportive manner throughout the programme. Group work,
presentations, writing for diverse audiences and undertaking research will all contribute to the
students’ practical skills. It is anticipated that personal awareness of areas for development will
develop progressively through the course, and students will be strongly encouraged in a
supportive manner to develop these areas.

All modules will include the use of the university’s virtual learning environment. Core materials, eg
handbooks, presentations, reading materials etc will be made available on ESOFT LMS and the
platform will also provide the vehicle for online collaboration and other blended learning
activities.

Students will be encouraged to get to know the members of their cohort, and actively participate in
events which contribute to the course and to student learning and development, but which lie
outside formal contact hours. There will be an extended induction which will include the
principles of individual and team learning and development, action planning and preparation for
academic study at master’s level. Additional events that will contribute to the course may include
masterclasses, workshops, guest lectures, networking events, social occasions and visits.

26
 Students will be encouraged to take leadership roles in these events, so contributing to their
own development.

All students will have access to careers’ advice, and will meet regularly with a personal academic
tutor who will monitor and guide their progress.

10 Course aims. Course aims are broad statements of intent and should be written to show how the
content of the course meets the aims. Where a course sits within a framework the course aims
should incorporate framework aims.
The MBA, aims to enable its graduates to:

1. Develop awareness of the significance of responsible and ethical business management and
leadership in contemporary society
2. Develop an understanding of key business functions of organisations and the external
environment in which business operates;
3. Apply and evaluate forms of business analysis in a variety of contexts;
4. Identify and assess strategic challenges faced by modern organisations and articulate ways in
which these challenges can be met;
5. Develop subject-specific knowledge and skills in management and leadership
6. Develop a range of cognitive and transferable professional, management and leadership skills,
that emphasise social responsibility and which include intellectual, inter-personal, and applied
decision-making skills;
7. Undertake personal, academic and professional development and develop the capacity for life-
long learning and career-building
8. Demonstrate the ability to operate respectfully and successfully with individuals and groups from
diverse backgrounds

11 Course learning outcomes. Learning outcomes are statements of what a student is expected to
understand or be able to do after completing the process of learning.

Knowledge and understanding

Upon successful completion of the MBA students will be able to:

1. develop an understanding of key business functions of organisations and the external

environment in which business operates
2. articulate core business concepts, theories and models and use these tools to analyse business
problems in a variety of contexts, demonstrating an awareness of ethical dimensions of business
decision-making;
3. identify and evaluate strategic choices facing business organisations and make ethically informed
strategic decisions and plans for the implementation of change;
4. demonstrate specialist knowledge and understanding in management and leadership

Cognitive/intellectual skills
By the end of the course the students are expected to develop higher order skills reflected in their
ability to:

1. Apply intellectual skills and critical reasoning with particular emphasis on the development of the

27
 higher order skills of analysis and evaluation of concepts and models relevant in business
decision-making;
2. Be able to relate theory to the student’s own practice and work environment
3. Undertake independent research and use acquired knowledge to analyse and evaluate specific
issues and problems in business.
4. Demonstrate self-awareness and self-development, general study skills, problem solving, working
with others, communication, self-management, self-presentation and decision-making.

Practical/transferable skills including employability

By the end of the course, students will have developed practical/transferable skills that will enhance
their employability. They will be able to:

1. Demonstrate strategies and methods which provide independent learning capabilities required for
continuing professional development and lifelong learning, and which demonstrate initiative and
personal responsibility;
2. Work within time and other constrained environments, requiring the need to be selective and
precise and to make informed decisions;
3. Communicate effectively, engagingly and professionally orally and in writing using online, face to
face and paper based media, in ways suitable for diverse contexts
4. Work effectively in groups and demonstrate management and leadership, team-working,
planning, communication, influencing and other “soft” skills.
5. Show capabilities associated with innovation and creativity, respect for diversity, leading and
managing change, responsibility and sustainability
6. Develop digital skills in line with the Open University Digital and Information Literacies Framework
(DILF) http://www.open.ac.uk/libraryservices/pages/dilframework

Subject-Specific Practical Skills

By the end of the course, students will be able to:

1. Link theoretical, quantitative and qualitative knowledge and analytical skills to practice in
business organisations;
2. Communicate complex ideas and analysis in business orally and in writing
3. Design, plan, organise and deliver an individual research report reflecting professional standards;
4. Interpret and present business information effectively in a variety of contexts.
5. Demonstrate subject-specific practical skills in leadership and management

12 Indicative learning and teaching hours for the course. Learning hours comprise face-to-face and
virtual contact hours plus self-managed and directed learning and time spent on placements.
Please give an indication of the percentage of anticipated learning hours for the course at each
level, taking into account core modules and indicative options. Students should note that these
figures may change depending on the exact combination of options taken.
Method Description and percentage of learning hours
Level 3
Level 4
Scheduled learning and
Level 5
teaching activities
Level 6
Level 7 270
Level 3
Guided independent studies Level 4
Level 5

28
 Level 6
Level 7 1530
Level 3
Workplace Level 4
observation/Placement/field Level 5
-trips/study abroad Level 6
Level 7 1800
TOTAL LEARNING HOURS FOR THE
COURSE
13 Describe the arrangements for promoting reflective learning/personal development planning on this
course
At the beginning of the course all MBA and MBA pathway students will be involved in an extended
induction programme which is designed to promote active learning and development from the
outset. This will include the principles of individual and team learning and development, action
planning and preparation for academic study at master’s level.

Reflective learning and personal development are developed through the core modules on the MBA,
through the research modules and through making connections between core, specialist and
research modules. This is one of the most important features of the course as it will involve
students working independently and collaboratively with individuals from diverse backgrounds.

The module Leadership and Strategic Management asks the students to create a Learning Journal
which enables them to reflect on their learning and development throughout the module. A
critical reflection of learning will form part of the assessment for the module. The module People
and Organisations: Policies and Practices in Global Contexts asks the students to maintain a
weekly blog to reflect upon developing understanding and personal awareness in relation to the
management and leadership of people

The two research-focused modules, Management Learning and Research and Business Research
Project anticipate that students will reflect upon the learning undertaken in the remainder of the
course in order to bring together the different strands, and identify an area for independent
study. The research report will include a statement of personal learning achieved through
undertaking the project

Students following the MBA, will develop a personal and collaborative approach to development
planning through the module Developing Effectiveness in Leadership and Management. This
experiential and student-led module asks students to identify individual and group areas for
development and to devise a project through which development may be promoted and
reflected upon.

14 Description of course and its structure. Around 150 words, written to be accessible to a lay audience,
to be used for marketing purposes. Identify the course’s distinctive features (and unique selling
point). What is the pattern of delivery? Is the course, or any part of the course,
accredited/recognised by a professional body?

The MBA enables developing managers in general business to work collaboratively with other MBA
students to develop understanding of the key business functions of organisations and the external
environment in which businesses operate. All students will study four core modules which will

29
 develop understanding of key business functions including accounting, leadership and strategy,
marketing and human resource management. They will also prepare to undertake business research
and then carry out a business research project of their own devising.

All students will develop ongoing self-awareness and develop a range of cognitive and transferable
professional, strategic management and leadership skills that will enable them to progress their
career and contribute to the ethical and responsible leadership and management of organisations for
sustainable futures. The general and specialist pathways enable students to pursue Master’s level
study in their chosen discipline alongside other subject specialists and then be able to use this
knowledge to support a business research project of their choosing.

Throughout the course students develop the personal development attributes that enable life-long
learning for professional development. The course places a significant emphasis on developing
awareness and effectiveness in leadership for diverse situations. Students will be aware of the latest
developments in contemporary strategic thinking and be adept at assessing the contributions that
parts of an organisation make to the overarching success of a business and to ensuring that core
aims and objectives are met. This, coupled with the newly honed self-awareness, powers of decision-
making and problem solving skills, will ensure students are a great asset to organisations,
businesses and the wider community.

The course includes core enrichment activities as well as credit-bearing modules designed to support
the development of MBA candidates for academic, professional and personal success

15 Teaching site(s) for course

Holloway Road Moorgate Cross-Campus
16 PSRB accreditations (where relevant)
17 Exemptions from Professional Body
examinations (where relevant)
18 Principal QAA Subject Benchmark Statement This course complies with the QAA Characteristics
(where relevant) Statement for Master’s Degrees (2015)
http://www.qaa.ac.uk/en/Publications/Documents
/Masters-Degree-Characteristics-15.pdf , and
the QAA Subject Benchmark Statement for
Master’s Degrees in Business and Management
http://www.qaa.ac.uk/en/Publications/Documents
/SBS-Business-and%20Management-15.pdffor
19 Other external reference points SEEC level descriptors http://www.seec.org.uk/wp-
content/uploads/2016/08/SEEC-descriptors-
Dec10.pdf (nb: these descriptors are due to be
re-issued before the end of 2016)
20 Expected length of course Full Time 18 months
Part Time
Other (please
specify)
21 Admissions requirements, to be demonstrated through certificated or experiential learning (around 30
words)

A good honours undergraduate degree (minimum 2.2) in any subject discipline

30
 AND

Sufficient work experience and the personal ambition to benefit from the course. It is expected that
as a minimum, all applicants will have at least 2 years relevant work experience in an appropriate
business or management role. This will need to be evidenced through the application system and
professional references

AND

All applicants must be able to demonstrate proficiency in the English language at IELTS level 6 or
equivalent, with a minimum of 5.5 in each element .

22 Details of organised work experience, work based learning, sandwich year or year abroad available
during the course (if applicable)

n/a

23 Other external links providing expertise/experience available during the course

24 Arrangements on the course for careers education, information and guidance

Students will be actively encouraged to arrange to meet with the university’s Careers Service.
Additional activities including networking events, masterclasses, workshops, guest lectures etc
will also support career development and employability

25 Career, employability and opportunities for continuing professional development. Around 35 words,
written in language which is as accessible as possible to a lay audience, to be used for
marketing purposes. Should include examples of potential career destinations and how the skills
and abilities gained through the course contribute to career development.

By the end of the course, students will have developed their self-awareness and
practical/transferable skills that will enhance their employability. Engagement with the alumni
network and events that enable them to meet with employers and business practitioners will
support their ability to progress their careers.

Recent MBA graduates are now employed with Oxademy, London (international sales manager),
ALDI stores, Australia (area manager), Schwab Versand Hanau, Germany (management
accountant), Sapa, Norway, (HR group manager), UBM plc, London (marketing executive),
Carillion, London, (Business development manager), Hanson Hispania SA, Spain,(technical
manager), Triometric, London (client services director), BNP Paribas, USA (customer service
manager)

Section Two: COURSE STRUCTURE AND ASSESSMENT

26 Course assessment strategy
A range of assessment methods are used through the core modules and within the remainder of the
course, reflecting the range of outcomes and diversity of learning approaches adopted by
students. The assessment methods are designed designed to be for learning and of learning and

31
 foster the development of the range of learning outcomes given in Section 11. It is anticipated
that the assessment strategy will sup[port the development of effective and responsible business
practitioners

Communicating information coherently and effectively in writing will be supported for example,
through individual and collaborative report writing, blogging and writing essays. Communicating
orally will be supported through assessments that involve presentations.

Priority is given to methods of assessment consistent with giving timely feedback in order that the
information can feedforward into the future. This may mean that feedback is given for example,
on drafts, in seminar discussions, or on formative presentations. Feedback may be given in a
variety of formats and involve individuals or groups. It is anticipated that students will act on
feedback given both within and between modules in order to maximise possible achievement.

27 Course Structure Diagram

MBA structure
Sem 1 Sem 2 Sem 3 Sem 4

Core modules MN7181 AC 7052

(20 Credits) People and Accounting
organisatio and finance
ns: for
principles managers
and
practices in
global
contexts
MN 7185 MN 7182
Leadership Marketing,
and marketing
strategic communica
manageme tions and
nt operations
(20 Credits) MN7186 MN7183
Developing Management
Effectivene learning and
ss in research (20)
Manageme
nt and
Leadership
MN7184
Innovation
management

Research MN7P95

32
 Modules Business
(40 Credits) research
project
(40)

Level Seven
Semeste Module Module Title Status Credits Notes
r Code
Other MN7183 Management Learning Core 20
(see and Research
note
s
field
for
detai
ls)
Autumn AC7052 Accounting and Core 20
or Finance for
Spri Managers
ng
Autumn MN7185 Leadership and Core 20
or Strategic
Spri Management
ng

Autumn MN7181 People and Core 20

or Organisations:
Spri principles and
ng practices in global
contexts
Autumn MN7182 Marketing, Marketing Core 20
or Communications
Spri and Operations
ng
Spring or MN7P95 Business Research Core 40 Students will complete the
Sum Project Business Research
mer Project over a 3
month period
MBA

Autumn MN7184 Innovation Pathway 20

33
 or management
Spri
ng
Autumn MN7186 Developing Pathway 20
or Effectiveness in
Spri Leadership and
ng Management
28 Mapping matrix of modules delivering the course learning outcomes

Course learning outcome (list all) Met by module aim/learning outcome (list all relevant
module titles)
Knowledge and understanding

Upon successful completion of the MBA students will be able to:

developed an understanding of key business AC7052 Accounting and Finance for Managers
functions of organisations and the MN 7185 Leadership and strategic management
external environment in which business MN7181 People and Organisations: principles
operates and practices in global contexts
MN 7182 Marketing, Marketing Communications
and Operations
MN7183 Management Learning and Research
MN7P95 Business Research Project

Articulate core business concepts, theories AC7052 Accounting and Finance for Managers
and models and use these tools to MN 7185 Leadership and strategic management
analyse business problems in a variety of MN7181 People and Organisations: principles
contexts, demonstrating an awareness of and practices in global contexts
ethical dimensions of business decision- MN 7182 Marketing, Marketing Communications
making and Operations
MN7183 Management Learning and Research
MN7P95 Business Research Project

Identify and evaluate strategic choices facing MN7183 Leadership and strategic management
business organisations and make MN7181 People and Organisations: principles
ethically informed strategic decisions and and practices in global contexts
plans for the future MN 7182 Marketing, Marketing Communications
and Operations
MN7183 Management Learning and Research
MN7P95 Business Research Project

MBA Pathway MBA Pathway

demonstrate specialist knowledge and
understanding of innovation, leadership MN7184 Innovation management
and management MN 7186 Developing effectiveness in leadership
and management

34
Cognitive/intellectual skills
By the end of the course the students are expected to develop higher order skills reflected in their
ability to:

Apply intellectual skills and critical reasoning AC7052 Accounting and Finance for Managers
with particular emphasis on the MN 7185 Leadership and strategic management
development of the higher order skills of MN7181 People and Organisations: principles
analysis and evaluation of concepts and and practices in global contexts
models relevant in business decision- MN 7182 Marketing, Marketing Communications
making; and Operations
MN7183 Management Learning and Research
MN7P95 Business Research Project

MBA pathway

MN7184 Innovation management

MN 7186 Developing effectiveness in leadership
and management

Be able to relate theory to the student’s own AC7052 Accounting and Finance for Managers
practice and work environment MN 7185 Leadership and strategic management
MN7181 People and Organisations: principles
and practices in global contexts
MN 7182 Marketing, Marketing Communications
and Operations
MN7183 Management Learning and Research
MN7P95 Business Research Project

MBA Pathway

MN 7186 Developing effectiveness in leadership

and management

Undertake independent research and use

acquired knowledge to analyse and AC7052 Accounting and Finance for Managers
evaluate specific issues and problems in MN 7185 Leadership and strategic management
business. MN7181 People and Organisations: principles
and practices in global contexts
MN 7182 Marketing, Marketing Communications
and Operations
MN7183 Management Learning and Research
MN7P95 Business Research Project

35
 MBA Pathway

MN7184 Innovation management

Demonstrate self-awareness and general

study skills, problem solving, working AC7052 Accounting and Finance for Managers
with others, communication, self- MN 7185 Leadership and strategic management
management, self-presentation and MN7181 People and Organisations: principles
decision-making. and practices in global contexts
MN 7182 Marketing, Marketing Communications
and Operations
MN7183 Management Learning and Research
MN7P95 Business Research Project
MN7184 Innovation management
MN 7186 Developing effectiveness in leadership
and management

Practical/transferable skills including employability

By the end of the course, students will have developed practical/transferable skills that will enhance
their employability. They will be able to:

Demonstrate strategies and methods which AC7052 Accounting and Finance for Managers
provide independent learning capabilities MN 7185 Leadership and strategic management
required for continuing professional MN7181 People and Organisations: principles
development and which demonstrate and practices in global contexts
initiative and personal responsibility; MN 7182 Marketing, Marketing Communications
and Operations
MN7183 Management Learning and Research
MN7P95 Business Research Project

MBA Pathway

MN7184 Innovation management

MN 7186 Developing effectiveness in leadership
and management

Work within time and other constrained AC7052 Accounting and Finance for Managers
environments, requiring the need to be MN 7185 Leadership and strategic management
selective and precise and to make MN7181 People and Organisations: principles
informed decisions; and practices in global contexts
MN 7182 Marketing, Marketing Communications
and Operations
MN7183 Management Learning and Research
MN7P95 Business Research Project

36
 MBA Pathway

MN7184 Innovation management

MN 7186 Developing effectiveness in leadership
and management

Produce reports and give oral presentations AC7052 Accounting and Finance for Managers
to a professional level MN 7185 Leadership and strategic management
MN7181 People and Organisations: principles
and practices in global contexts
MN 7182 Marketing, Marketing Communications
and Operations
MN7183 Management Learning and Research
MN7P95 Business Research Project
MBA Pathway

MN7184 Innovation management

MN 7186 Developing effectiveness in leadership
and management

Work effectively in groups and demonstrate

management and leadership, team- AC7052 Accounting and Finance for Managers
working, planning, communication, MN 7185 Leadership and strategic management
influencing and other “soft” skills. MN7181 People and Organisations: principles
and practices in global contexts
MN 7182 Marketing, Marketing Communications
and Operations

MBA Pathway

MN7184 Innovation management

MN 7186 Developing effectiveness in leadership
and management

Show capabilities associated with innovation AC7052 Accounting and Finance for Managers
and creativity, respect for diversity, MN 7185 Leadership and strategic management
leading and managing change, MN7181 People and Organisations: principles
responsibility and sustainability and practices in global contexts
MN 7182 Marketing, Marketing Communications
and Operations

37
 MBA Pathway

MN7184 Innovation management

MN 7186 Developing effectiveness in leadership
and management

Develop digital skills in line with the Open AC7052 Accounting and Finance for Managers
University Digital and Information
Literacies Framework (DILF)
http://www.open.ac.uk/libraryservices/pa MN 7185 Leadership and strategic management
ges/dilframework MN7181 People and Organisations: principles
and practices in global contexts
MN 7182 Marketing, Marketing Communications
and Operations
MN7183 Management Learning and Research
MN7P95 Business Research Project

MBA Pathway

MN7184 Innovation management

MN 7186 Developing effectiveness in leadership
and management

Subject-Specific Practical Skills

By the end of the course, students will be able to:

Link theoretical, qualitative and quantitative AC7052 Accounting and Finance for Managers
knowledge and analytical skills to MN 7185 Leadership and strategic management
practice in business organisations; MN7181 People and Organisations: principles
and practices in global contexts
MN 7182 Marketing, Marketing Communications
and Operations
MN7183 Management Learning and Research
MN7P95 Business Research Project

• Undertake and report on independent and

evidence informed research under supervision
• Communicate complex ideas and analyses in
their area of research to a professional
standard for diverse audiences
• Analyse and evaluate aspects of a business
38
 issue in a defined context
• Make ethical and socially responsible
recommendations appropriate to the future of
an organisation or sector

MBA Pathway

MN7184 Innovation management

MN 7186 Developing effectiveness in leadership
and management

Module aims

Communicate complex ideas and analysis in

business orally and in writing AC7052 Accounting and Finance for Managers
MN 7185 Leadership and strategic management
MN7181 People and Organisations: principles
and practices in global contexts
MN 7182 Marketing, Marketing Communications
and Operations
MN7183 Management Learning and Research
MN7P95 Business Research Project

MBA Pathway

MN7184 Innovation management

MN 7186 Developing effectiveness in leadership
and management

Design, plan, organise and deliver an MN7183 Management Learning and Research
individual research report reflecting MN7P95 Business Research Project
professional standards; •

Interpret and present business information AC7052 Accounting and Finance for Managers
effectively in a variety of contexts. MN 7185 Leadership and strategic management
MN7181 People and Organisations: principles
and practices in global contexts
MN 7182 Marketing, Marketing Communications
and Operations
MN7183 Management Learning and Research
MN7P95 Business Research Project

39
 Demonstrate subject-specific practical skills in MBA Pathway
leadership and management relevant to
their particular specialist pathway MN 7186 Developing effectiveness in leadership
and management

29 Which modules are core-compulsory and thus required to be taken to gain specific awards? Please
specify if there are any combinations of modules that a student is required to take to gain either
the highest level of award or one of the interim awards listed in section 3.
The course conforms with the Regulations of the University Postgraduate Scheme and there are no
additional regulations
All core modules and defined pathway modules shown in the table in section 27 must be taken to
gain the award
Postgraduate Certificate in Business Administration
2 core modules and 1 pathway (General MBA) specific module
Postgraduate Diploma in Business Administration
4 core modules and 2 pathway (General MBA) specific modules

Section Three: COURSE SPECIFIC REGULATIONS

30 Courses shall conform to both framework and University Academic Regulations. Where a course in
addition has course specific regulations which have been formally approved by the University,
these should be included below.
Students on the General MBA a research proposal in MN7183 and then undertake the associated
business research project in MN7P95 which is related to business management and/or
leadership in a defined context in order to achieve an MBA

Section Four: OFFICIAL USE AND CODES – responsibility for completion is as indicated
31 (Faculty) Course Leader at time of Dr Dillina Herath
approval
32 (Faculty) Source of funding Tuition fees
[click to select source of funding 2]
[click to select source of funding 3]
Other: please complete as appropriate
33 (QEU) Original date of approval
34 (QEU) Course approved to run from
35 (QEU) Course specification version
number
36 (QEU) Revision date (specify cohort)
37 (Academic Registry) London Met course MBA PBMBUADM
code
38 (Academic Registry) Route code
39 (Planning Office) JACS code1

7.2 Placements
Placement option modules

40
We advertise a number of suitable opportunities for all the assessed placement modules (details below) and
many students find roles through speculatively applying to companies with the ESOFT’s support. In all
cases, the application process is competitive and you must pass a rigorous application and interview
process, as with any recruitment. The suitability of the opportunities will be assessed by the Module Leader
on an individual basis. Please note, it is the students’ responsibility to obtain suitable employment, but as
stated the University will support and coach them through the process, however roles cannot be guaranteed.

POSTGRADUATES (PG)
Postgraduate Placement Option:
20 credit Postgraduate Placement Project
• Undertake a work-based project appropriate to Master's level
• Available as an option in your second semester
• Requires 30 days / 210 part-time hour in employment related to your studies, that includes a project
element (e.g. a tasks that evolve over time)
• Enhance and extend your learning experience, applying and building on your academic skills and
attributes by tackling real life problems in the workplace.

41
Index of Key online information

Academic appeals www.londonmet.ac.uk/appeals

Academic Regulations www.londonmet.ac.uk/academic-regulations

Evision www.londonmet.ac.uk/evision

IT and Media Services http://student.londonmet.ac.uk/it-and-technical-

support/
International Student Advice http://www.londonmet.ac.uk/international/interna
tional-advice/
Library Catalogue http://catalogue.londonmet.ac.uk/
Mitigating Circumstances www.londonmet.ac.uk/mitigation
Module Catalogue https://intranet.londonmet.ac.uk/module-
catalogue/
Postgraduate Course Information www.londonmet.ac.uk/pg-course-information
Student Charter www.londonmet.ac.uk/student-charter

University Rules and Regulations www.londonmet.ac.uk/rules-and-regulations

42