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Trouble Shooting

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0% found this document useful (0 votes)
39 views

Trouble Shooting

Uploaded by

blow minder
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Alarm /

Description Remark Trouble-shooting


Event code
02 02 Oil tank empty System detected DIOL closed.  Refill oil reservoir
 Check oil level switch
DIOL
 Check related wiring 604
03 03 Brake wear 1 System detected signal from  Replace main brake
TBT1. friction plate
 Check sensor TBT1
 Check related wiring 682
04 04 Brake wear 2 System detected signal from  Replace main brake
TBT2. friction plate
 Check sensor TBT2
 Check related wiring 685
05 05 Start fail System detected one or more  Check if either one or
speed value of either step, more speed sensors fail.
pallet or handrail below 70% of e.g. TOS1~4, THD1,
rated speed after started. THD2
When machine started,  Check speed error log
system check those speed 61~64 and 6C~6D to see
values after time defined by which reading causes start
parameter "[88] Change-over fail
time".  Check speed reading from
status 42~45 and 4D~4E
by maintenance mode to
find out which reading
causes start fail
06 06 Rated speed mismatch Machine is expected to run at  Check if monitoring
rated speed but actual speed parameter menu item 71
is not within +/- 15% of rated not match the inverter
speed. frequency setting for rated
speed
 Check if speed selection
of SFB (status 38) not
match the inverter
frequency setting for rated
speed
 Check if inverter drive
malfunction cause speed
variation

Trouble-shooting.doc 2018-09-05 1 of 23
Alarm /
Description Remark Trouble-shooting
Event code
07 07 Standby speed mismatch Machine is expected to run at  Check if monitoring
standby speed but actual parameter menu item 77
speed is not within +/- 15% of not match the inverter
standby speed. frequency setting for
standby speed
 Check if inverter drive
malfunction cause speed
variation
08 08 Inverter controller fault System detected VF drive Replace VF drive interface
interface controller fault. controller, it is an EXB with
configuration for inverter drive
control
09 09 Step slip System detected signal from Check step/pallet sensor
speed sensor after stopped. installation, the physical
location of sensors must be set
in accordantly.
10 10 Communication fail System lost communication  Check communication line
between main controller MC1 between controllers
and MC2.  Check wire 361, 362, 363
 Check if connector
J036/J037 were
connected correctly
11 11 Handrail broken - Left System detected left handrail  Verify switch SHCB1
broken through SHCB1.  Check wire 882, 892
 Check connector J712 of
MC1
11 11 Missing step/pallet System detected missing step For E591 V4 system only.
switch - Upper at upper section through  Verify switch SMS1
switch SMS1.  Check if both extension
alarm input MC1 J721-8
and safety chain input
MC1 J712-4 no signal
12 12 Handrail broken - Right System detected right handrail  Verify switch SHCB2
broken through SHCB2.  Check wire 883, 893
 Check connector J713 of
MC1

Trouble-shooting.doc 2018-09-05 2 of 23
Alarm /
Description Remark Trouble-shooting
Event code
12 12 Missing step/pallet System detected missing step For E591 V4 system only.
switch - Lower at upper section through  Verify switch SMS2
switch SMS2.  Check if both extension
alarm input MC1 J721-8
and safety chain input
MC1 J713-1 no signal
13 13 Operation brake 1 System detected main brake 1  Check if SFB prohibit to
cannot release at starting. release brake
This condition is detected by  Check operation brake 1
brake switch/sensor TBS1, brake arm movement
TBS11.  Test main brake by
maintenance mode, e.g.
Move up by maintenance
mode and notes the
message on the display
13 13 Operation brake 1 System detected main brake 1  Check operation brake 1
was released before starting. brake arm movement
This condition is detected by  Verify main brake
brake switch/sensor TBS1, sensor/switch TBS1/
TBS11. TBS11, it should be closed
 Check wire 652, 655
 Check connector J601
14 14 Operation brake 2 System detected main brake 2  Check if SFB prohibit to
cannot release at starting. release brake
This condition is detected by  Check operation brake 2
brake switch/sensor TBS2, brake arm movement
TBS21.  Test main brake by
maintenance mode, e.g.
Move up by maintenance
mode and notes the
message on the display
14 14 Operation brake 2 System detected main brake 2  Check operation brake 2
was released before starting. brake arm movement
This condition is detected by  Verify main brake
brake switch/sensor TBS2, sensor/switch TBS2/
TBS21. TBS21, it should be closed
 Check wire 653, 656
 Check connector J601

Trouble-shooting.doc 2018-09-05 3 of 23
Alarm /
Description Remark Trouble-shooting
Event code
15 15 EPROM System detected different  Different software version
software version between in MC1, MC2
controller(s).  Different software version
in MC3 if exists
Verify/update E591 controller
software.
16 16 E.Stop - bottom System detected lower side  Check status of switch
emergency stop button SES2 SES2/21/22
or SEM2 open circuit.  Check wire 414
 For E591 V4/V5 system,
check connector J712 of
MC2
17 17 E.Stop - top System detected upper side  Check status of switch
emergency stop button SES1 SES1/11/12
or SEM1 open circuit.  Check wire 434
 For E591 V4/V5 system,
check connector J712 of
MC1
18 18 Fire System detected dry contact  Check DFS switch at
or switch of DFS1 open circuit. lower pit
 Check signal from other
system, it is usually a dry
contact coupled to
escalator/moving walkway
by contactor
 Check connector J715 of
MC2
19 19 Motor overload System detected:  Verify if related device(s)
 Motor overload relay tripped, e.g. STOL1,
STOL1 and/or STOL2 STOL2, IBR, SMOT1,
contact open circuit. SMOT2
 Braking resistor overheat  Check wires between 447,
thermal switch IBR open 498
circuit.  Check connector J715 of
 Motor overheat MC1
thermistor SMOT1
and/or SMOT2 relay
output open circuit.

Trouble-shooting.doc 2018-09-05 4 of 23
Alarm /
Description Remark Trouble-shooting
Event code
20 20 Sprinkler System received sprinkler  Verify sprinkler signal
signal and stop.  Verify MC3 input signal
J721-7, 8
 Check relay RFT for
sprinkler signal interface
 Check wire 594, 595
 Check connector J721 of
MC3
21 21 Inverter drive System detected inverter drive  Verify inverter output relay
is not ready. connected
 Verify inverter
multi-function output
setting
 Check wire 608, 641
 Check connector J721 of
MC1
22 22 Stopping distance System detected moving  Check and observe the
distance over limit after stop stopping distance under
command initiated. maintenance mode
 Check and observe main
brake operation under
maintenance mode
23 23 Control circuit System detected loss  Check link 429 between
connection between upper upper and lower safety
section and lower section of chain
safety chain,  Check connector J421
 For E591 V4/V5 system,
check connector 715 /
J716 of MC2
 For E591 V4/V5 system,
check connector J711 of
MC1

Trouble-shooting.doc 2018-09-05 5 of 23
Alarm /
Description Remark Trouble-shooting
Event code
23 23 Control circuit System not found extension  For E591 V4/V5 system,
controller MC3 when '86.3 - check CAN bus
Extension I/O Checking' set. connection J036/J037
according to electrical
schematic
 For E591 V4/V5 system,
check power supply J101
of MC3
23 23 Control circuit System found safety chain Normally status menu item 41
input short circuit during power show ‘123’ (Not available) when
ON. pendant control
common/enable button is
released. If it shows another
code, follow the code which
refer to the safety chain input
and check the circuit.
24 24 Comb guard - Bottom System detected switch SCG3  Check if obstacle between
and/or SCG4 open circuit. lower landing comb teeth
and step/pallet
 Check comb guard at
lower landing
 Check wire between 416,
418
 Check connector J713 of
MC2
25 25 Comb guard - Top System detected switch SCG1  Check if obstacle between
and/or SCG2 open circuit. upper landing comb teeth
and step/pallet
 Check comb guard at
upper landing
 Check wire between 436,
438
 Check connector J713 of
MC1

Trouble-shooting.doc 2018-09-05 6 of 23
Alarm /
Description Remark Trouble-shooting
Event code
26 26 Skirt guard - Bottom System detected one or more  Check if obstacle between
switches from SSG11 to step and skirt near lower
SSG20 open circuit. section
 Check wire between 420,
424
 Check connector J714 of
MC2
27 27 Skirt guard - Top System detected one or more  Check if obstacle between
switches from SSG01 to step and skirt near upper
SSG10 open circuit. section
 Check wire between 442,
444
 Check connector J714 of
MC1
28 28 Landing - Bottom System detected lower landing  Check if lower landing
plate lifted up by SLC2 and/or plate(s) not closed firmly
SLC21.  Check switch
SLC2/SLC21 operation
status
 Check wires between 420,
422 for E591 V4 system
 Check connector J714 of
MC2 for E591 V4 system
 Check wire 422, 423 to
SFB if exists
 Check connector J711 of
SFB if exists

Trouble-shooting.doc 2018-09-05 7 of 23
Alarm /
Description Remark Trouble-shooting
Event code
29 29 Landing - Top System detected upper  Check if upper landing
landing plate lifted up by SLC1 plate(s) not closed firmly
and/or SLC11.  Check switch
SLC1/SLC11 operation
status
 Check wires between 429,
430 for E591 V4 system
 Check connector J716 of
MC2 for E591 V4 system
 Check wire 430, 423 to
SFB if exists
 Check connector J711 of
SFB if exists
30 30 Newel guard - Bottom System detected one or more  Check if obstacle at lower
switches from SNG3 and/or left or right handrail inlet
SNG4 open circuit.  Check wire 416
 For E591 V4/V5 system,
check connector J712 of
MC2
31 31 Newel guard - Top System detected one or more  Check if obstacle at lower
switches from SNG1 and/or left or right handrail inlet
SNG2 open circuit.  Check wire 436
 For E591 V4/V5 system,
check connector J712 of
MC1
32 32 Drive chain System detected drive (main)  Check if drive chain(s) is
chain broken by SDCB1 slack, adjust if necessary
and/or SDCB2.  Check if drive chain
switch(s) operate correctly
 Check wires between 440
and 442 for E591 V4
system
 Check connector J714 of
MC1 for E591 V4 system
 Check signal 382 at
J711-8 of SFB if exists
 Check connector J711 of
SFB if exists

Trouble-shooting.doc 2018-09-05 8 of 23
Alarm /
Description Remark Trouble-shooting
Event code
33 33 Power Supply System detected phase relay  Check phase relay SPM
SPM output open due to 3 operation status
phase power supply issue.  Check 3 phase power
supply
 Check wires 101, 102 &
103 for phase relay
 Check wire 446
 For E591 V4/V5 system,
check connector J715 of
MC1
34 34 Handrail speed - Left System detected left handrail  Try to pull to stop left
speed under 15% of handrail at moving to
step/pallet speed by speed verify if it is handrail
sensor THD1. traction not enough
 Check left handrail roller
for THD1
 Check wire 722
 Check connector J601 of
MC2 for E591 V4 system
 Check connector J601 of
SFB if exists
35 35 Handrail speed - Right System detected left handrail  Try to pull to stop left
speed under 15% of handrail at moving to
step/pallet speed by speed verify if it is handrail
sensor THD2. traction not enough
 Check left handrail roller
for THD2
 Check wire 725
 Check connector J601 of
MC2 for E591 V4 system
 Check connector J601 of
SFB if exists
36 36 Step chain System detected step chain  Verify SSCB1/SSCB2
broken by SSCB1 and/or switch position
SSCB2.  Verify lower return
sprocket condition
 Check wires between 424,
426

Trouble-shooting.doc 2018-09-05 9 of 23
Alarm /
Description Remark Trouble-shooting
Event code
37 37 Step sag - Bottom System detected:  Under maintenance mode,
 step sag by SSS2, temporary jumper out 418
 step up-thrust by SUT2. to 420 to release the step
Those switches are for lower sag/up-thrust device
section.  Remove step(s) and
check if step sag device
adjustment
 Check wires between 418,
420
 Check connector J713 of
MC2
38 38 Step sag – Top System detected:  Under maintenance mode,
 step sag by SSS1, temporary jumper out 438
 step up-thrust by SUT1. to 440 to release the step
Those switches are for upper sag/up-thrust device
section.  Remove step(s) and
check if step sag device
adjustment
 Check wires between 438,
440
 Check connector J713 of
MC1
39 39 Wrong direction System detected direction of  Verify the direction of
travel of step/pallet is not the operation through status
same as direction of starting. 42/43, the +/- sign at most
left of speed value
 Verify again the operation
direction by 4F
 Verify driving unit such as
inverter
 Verify motor operation by
performing load test
 Check step/pallet sensor
installation position

Trouble-shooting.doc 2018-09-05 10 of 23
Alarm /
Description Remark Trouble-shooting
Event code
40 40 Landing switch System detected landing  Check the operation of
switch SLC1 and/or SLC2 fail each landing switches
by countercheck of SLC11 and  Check alignment of
SLC21. landing switch pairs, they
must be actuated
simultaneously. Pair 1 –
SLC1 and SLC11, pair 2 –
SLC2 and SLC21.
41 41 Driving contactor System detected contactor's  Check KMY, KMA, KU,
contact welded together. KD, KMS1, KMS2
Those contactors with this  Check wires from 383
protection are used for driving  Check connector J716 of
motor. MC1
42 Reserved
43 43 Step speed – Lower (TOS2) System detected lower section  Check lower step/pallet
speed value 30% lower than speed sensor TOS2,
target operation speed. TOS4 under maintenance
mode by status 43, 4E
 Check speed error log 62,
6D
 Check if parameter menu
item '88 – Change-over
time' is too short
 Check TOS2, TOS4
sensor alignment
 Check wire 728, 731
 Check connector J601 of
MC2 for E591 V4 system
 Check connector J601 of
SFB if exists

Trouble-shooting.doc 2018-09-05 11 of 23
Alarm /
Description Remark Trouble-shooting
Event code
44 44 Step speed – Upper (TOS1) System detected upper  Check lower step/pallet
section speed value 30% speed sensor TOS1,
lower than target operation TOS3 under maintenance
speed. mode by status 42, 4D
 Check speed error log 61,
6C
 Check if parameter '88 –
Change-over time' is too
short
 Check TOS1, TOS3
sensor alignment
 Check wire 708, 711
 Check connector J601 of
MC1 for E591 V4 system
 Check connector J601 of
SFB if exists
45 45 Over-speed 120% System detected escalator  Check if monitoring
running speed over first limit parameter 71 not match
that will stop escalator by main the inverter frequency
brake. setting
 Check if speed selection
of SFB (status menu item
38) not match the inverter
frequency setting for rated
speed
 Check if inverter drive
braking related setting,
especially for downward
operation escalator
 Check braking resistor
wire 285, 286

Trouble-shooting.doc 2018-09-05 12 of 23
Alarm /
Description Remark Trouble-shooting
Event code
46 46 Missing step/pallet - Lower System did not receive lower  Check step band under
section step sensor(s) signal. maintenance mode
 Check speed error log 62,
6D
 Check TOS2, TOS4
sensor alignment
 Check wire 728, 731
 Check connector J601 of
MC2 for E591 V4 system
 Check SFB connector
J601 if SFB exists
 Check TOS1 and TOS3
sensor alignment
47 47 Missing step/pallet - Upper System did not receive upper  Check step band under
section step sensor(s) signal. maintenance mode
 Check speed error log 61,
6C
 Check TOS1, TOS3
sensor alignment
 Check wire 708, 711
 Check connector J601 of
MC1 for E591 V4 system
 Check SFB connector
J601 if SFB exists
 Check TOS2 and TOS4
sensor alignment
48 48 R1 System detected R1 not close  Check contactor R1
after contactor R1 was operation status
energized. It is for E591 V4  Check wire 411 and 412
system only.  Check connector J711 of
MC2
 Check connector J737 of
MC2
 Check 12Vdc voltage
output of J601-1, 2 of MC2

Trouble-shooting.doc 2018-09-05 13 of 23
Alarm /
Description Remark Trouble-shooting
Event code
49 49 R2/3 System detected R2 not close  Check contactor R2 and
after contactor R2 was R3 operation status
energized. It is for E591 V4  Check wire 383
system only.  Check wire 389, 391
 Check connector J737 of
MC1
 Check 12Vdc voltage
output of J601-1, 2 of MC1
50 Reserved
51 Reserved
52 Reserved
53 53 Operation brake not released System detected main brake 1  Check operation brake 1
not release during running. brake solenoid operation
This condition is detected by  Check brake
brake switch/sensor TBS1, switch/sensor TBS1,
TBS11. TBS11
 Test main brake by
maintenance mode, e.g.
Move up by maintenance
mode and notes the
message on the display
 Check wire 652, 655
 Check connector J601 of
MC1 for E591 V4 system
 Check connector J601 of
SFB if it is exists

Trouble-shooting.doc 2018-09-05 14 of 23
Alarm /
Description Remark Trouble-shooting
Event code
54 54 Operation brake 2 not released System detected main brake 2  Check operation brake 2
not release during running. brake solenoid operation
This condition is detected by  Check brake
brake switch/sensor TBS2, switch/sensor TBS2,
TBS21. TBS21
 Test main brake by
maintenance mode, e.g.
Move up by maintenance
mode and notes the
message on the display
 Check wire 653, 656
 Check connector J601 of
MC1 for E591 V4 system
 Check connector J601 of
SFB if exists
55 55 Step band lock System detected step band  Check the lock of step
locked by switch SSBL. band in upper pit room.
 Check wires between 440,
442
 Check wires between 883,
885
 Check connector J714 of
MC1
56 56 Over-speed 140% System detected escalator  Check if monitoring
running speed over second parameter 71 not match
limit that will stop escalator by the inverter frequency
both main brake and auxiliary setting
brake.  Check if speed selection
of SFB (status 38) not
match the inverter
frequency setting for rated
speed
 Check if inverter drive
braking related setting,
especially for downward
operation escalator
 Check braking resistor
wire 285, 286

Trouble-shooting.doc 2018-09-05 15 of 23
Alarm /
Description Remark Trouble-shooting
Event code
57 57 RAM System detected memory  Please replace E591
issue of RAM. controller.
58 58 - E.Stop - panel System detected emergency  Check switch SEP1
stop button SEP1 open circuit. operation status
 Check wire 881, 891
 Check connector J711,
J712 of MC1
59 59 Auxiliary brake System detected auxiliary  Check auxiliary brake
brake not release by switch mechanism operation
TBSA, TBSA1 and/or TBSA2. status
 After alarm reset, release
auxiliary brake by moving
up under maintenance
mode only
 Check operation status of
auxiliary brake solenoid
MBA
 Check status of DL1 and
DL2 indicator of SFB if
exists
 Check drive chain broken
switch SDCB (SDCB1
and/or SDCB2). It may
directly cut off auxiliary
brake solenoid power,
refer to electrical
schematic
 Check connector J735 of
SFB if exists
60 60 Reserved
61 61 Reserved

Trouble-shooting.doc 2018-09-05 16 of 23
Alarm /
Description Remark Trouble-shooting
Event code
62 62 Step band cover - Bottom System detected step band  Check if SMP2 open
cover removed by switch circuit
SMP2.  Check if both extension
alarm input MC1 J721-8
and safety chain input
MC2 J714-1 no signal
Notes:
For E591 V4 system or (“[86.12]
Safety Function Board” cleared.
With SFB,check safety chain
input MC2_J714-1.
63 63 Step band cover - Top System detected step band  Check if SMP1 open
cover removed by switch circuit
SMP1.  Check if both extension
alarm input MC1 J721-8
and safety chain input
MC2 J716-1 no signal
Notes:
For E591 V4 system or (“[86.12]
Safety Function Board” cleared.
With SFB,check safety chain
input MC2_J716-1.
64 Reserved
65 Reserved
66 66 Auxiliary brake relay SFB detected auxiliary brake  Please replace SFB.
relay output J735 failure.
67 Reserved
68 68 Safety relay SFB detected safety relay  Please replace SFB.
output J736 failure.
69 Reserved
70 70 Sensor signal lost SFB do not receive speed  Verify speed sensor signal
sensor signal correctly. by status menu item
42~45, 4D~4F
 Check power supply of
speed sensor
 Check wire 708, 728, 711,
731, 722 and 725

Trouble-shooting.doc 2018-09-05 17 of 23
Alarm /
Description Remark Trouble-shooting
Event code
71 71 SFB fault differ SFB detected different result Please replace SFB.
between two internal
micro-processors.
72 72 Step/pallet sensor System detected lower section  Check lower step/pallet
- Lower 2 (TOS4) speed value 30% lower than speed sensor TOS2,
target operation speed. TOS4 under maintenance
mode by status 43, 4E
 Check speed error log 62,
6D
 Check if parameter menu
item '88 – Change-over
time' is too short
 Check TOS4 sensor
alignment
 Check wire 731
 Check SFB connector
J601
73 73 SFB communication SFB loss communication Please replace SFB.
between two internal
micro-processors.
74 74 Step/pallet sensor System detected upper  Check lower step/pallet
- Upper 2 (TOS3) section speed value 30% speed sensor TOS1,
lower than target operation TOS3 under maintenance
speed. mode by status 42, 4D
 Check speed error log 61,
6C
 Check if parameter menu
item '88 – Change-over
time' is too short
 Check TOS3 sensor
alignment
 Check wire 711
 Check SFB connector
J601
75 75 Hardware fault SFB self-checking detected Please replace SFB.
fault.

Trouble-shooting.doc 2018-09-05 18 of 23
Alarm /
Description Remark Trouble-shooting
Event code
76 76 Missing step/pallet - Lower 2 SFB detected missing  Check step band under
step/pallet at lower section maintenance mode
through sensor TOS2 and  Check speed error log 62,
TOS4. 6D
 Check TOS2, TOS4
sensor alignment
 Check wire 728, 731
 Check connector J601 of
SFB
77 77 Low voltage SFB detected supply voltage  check DC power supply
drop below 15%. unit PS1
 check wire 707, 709
 check connector J101 of
SFB
78 78 Missing step/pallet - Upper 2 SFB detected missing  Check step band under
step/pallet at upper section maintenance mode
through sensor TOS1 and  Check speed error log 61,
TOS3. 6C
 Check TOS1, TOS3
sensor alignment
 Check wire 708, 711
 Check connector J601 of
SFB
79 79 Sensor signal bouncing SFB detected sensor signal  check power supply of
fluctuation. SFB
 check sensor connection
at J601
100 Normal stop action Event of escalator stopped by
main brake. Stop action is
initiated by key switch, stop
push button.
101 Emergency stop action Event of escalator stopped by
auxiliary brake.

Trouble-shooting.doc 2018-09-05 19 of 23
Alarm /
Description Remark Trouble-shooting
Event code
102 Pair inactive Event of poor internal  Check communication line
communication. The between MC1 and MC2.
communication is between  Check connector of J036
controller MC1 and MC2. and J037 for both
controllers.
 Check jumper setting of
JP401 in communication
line.
110 Alarm muted Event of turning alarm
key-switch form NORMAL to
MUTE, when
112 Remote stop Event of escalator stopped by
main brake. Stop action is
initiated by remote control
panel stop button.
113 MODBUS stop Event of escalator stopped by
main brake. Stop action is
initiated by MODBUS
command.
114 Service panel stop Event of escalator stopped by
main brake. Stop action is
initiated by service panel stop
button.
115 Electrical board stop
119 Shutter of exit Event of shutter closed. It is signal from MC3.
121 Up travel under speed
122 Up travel over-speed 120%
123 Up travel over-speed 140%
124 Up travel wrong direction
126 Down travel under speed
127 Down travel over-speed 120%
128 Down travel over-speed 140%
129 Down travel wrong direction
131 Going up
132 Remote up
133 MODBUS up
136 Going down
137 Remote down

Trouble-shooting.doc 2018-09-05 20 of 23
Alarm /
Description Remark Trouble-shooting
Event code
138 MODBUS down
151 Safety Contactor R1 Welded
152 Safety Contactor R2 Welded
160 Parameter checksum error During controller starting-up  It is normal condition for
progress, loaded default value brand new controller.
to all parameters due to  For E591 V5 controller, if
memory is not initialized. event repeat on every
start-up, it could be due to
controller hardware issue.
 For E591 V4 controller, it
could be due to low battery
and need to be replaced.
161 Parameter(s) error During controller starting-up  It is normal condition for
progress, loaded default value brand new controller or
to one or more parameters repaired controller.
which out of range.  It could happen after
software upgraded.
 It could be due to controller
memory error, if such
condition repeat, controller
need to be replaced.
173 Operation brake faults
177 Pendant input bouncing
178 Enter lower maintenance System enter lower If it is not intentional, verify the
mode at running maintenance or followings:
configuration mode when  Check connection PB1 at
machine running under the cover for connection
normal mode. pin 1 and 4 of PCSS2
socket
 Check J721 pin 2 of MC2
 Check wire 613 and 401
connected to PCSS2

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Alarm /
Description Remark Trouble-shooting
Event code
179 Enter upper maintenance Enter upper maintenance or If it is not intentional, verify the
mode at running configuration mode when followings:
machine running under  Check connection PT1 at
normal mode. the cover for connection
pin 1 and 4 of PCSS1
socket
 Check J721 pin 2 of MC1
Check wire 621 and 401
connected to PCSS1
180 MC1 warm-boot
181 MC2 warm-boot
182 MC3 warm-boot
183 MC4 warm-boot
190 MC1 cool-boot
191 MC2 cool-boot
192 MC3 cool-boot
193 MC4 cool-boot
200 MC1 DIPSW
201 MC2 DIPSW
202 MC3 DIPSW
203 MC4 DIPSW
210 MC1 sound module
211 MC2 sound module
212 MC3 sound module
213 MC4 sound module
220 Internal communication fail
222 CAN bus fail
230 Passenger sensor bouncing
234 Clock Clock information abnormal.  If it is the first use of new
PCB, it could be normal to
have such event log.
 Verify/Replace clock
battery.
235 Supply interruption

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Alarm /
Description Remark Trouble-shooting
Event code
236 Safety chain broken System detected power failure  Refer to electrical
at link between upper and schematic, check middle
lower section of safety chain. way connector J421.
 Refer to electrical
schematic, check wire 429
and 432.
 Refer to electrical
schematic, check PCB
connector of MC1 J711
and MC2 J716.
240 Safety chain bouncing

No response on starting Start with key switch but  Check if both upper and
machine not start. lower landing alarm
switches are at ‘NORMAL’.
 Check if it is under
automatic mode, it is
necessary to have trigger
signal from entrance/exit.

Trouble-shooting.doc 2018-09-05 23 of 23

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