NAME: EDELITA S.

VERUNQUE
CLASS: MAED 206-
DATE: June 15, 2022
CORNELL NOTES
TOPIC:
SHEET
Peace and Development: Theories of Conflict
Analysis and Resolution; Peace and Violence and
Conflict Management
QUESTIONS NOTES

1. What is Conflict Resolution? Conflict resolution is a skill that benefits professionals

across all types of career paths.

Understanding how to deal with conflict, reconcile

emotions and reach an understanding are valuable
practices that boost well-being and productivity—and all
of these techniques are learned through conflict
resolution.

Conflict resolution is more than just a single technique for

understanding the difference between mediation and
arbitration. This complex skill set can lead to a rewarding
career. It's more than just navigating difficult
conversations.

Conflict resolution is the process of ending a dispute and

reaching an agreement that satisfies all parties involved.
Since conflict is an essential part of being human, conflict
resolution is not designed to avoid disagreements.
Instead, conflict resolution skills are used to facilitate
discussions, increase understanding and control
emotional responses.
2. What are the common Self-serving fairness interpretations – This term refers to
cognitive errors that lead to the process of one or more parties deciding what is “fair”
unproductive or unresolved from a biased point of view. In conflict resolution, you’ll
conflict ? learn skills that help you discuss conflict from a more
neutral stance.
Overconfidence – Overconfidence when arguing or
disputing a matter can lead to undesirable outcomes.
While overconfidence in a personal disagreement may
simply cause embarrassment, this cognitive error can be
even more detrimental when dealing with legal issues—
particularly when you are ill-prepared for the argument at
hand.
Escalation – Escalation tactics can prolong a dispute for
longer than necessary, thus making an agreement even
more difficult to reach. In a personal dispute, escalation
may involve one party raising the stakes of the argument,
 or bringing in additional issues that exist outside of the
situation at hand. In legal terms, escalation refers to
increasing charges or spending more money on litigation.
Avoidance – Avoidance is the practice of circumventing
conflict. Examples of avoidance may include bottling up
emotions, changing the subject when an issue is brought
up, or physically leaving the situation altogether.
Blaming – Blaming refers to the tactic of one or more
parties ridding themselves of responsibility for a
disagreement—thus placing all the faults on the other
party. When blaming is used during a conflict, it can be
difficult to get both parties to agree on how they played a
role in the situation. When one party looks down upon
the other from an inaccurate moral high ground, a real
resolution is virtually impossible.
Emotional volatility and insults – Finally, we have one of
the most common and destructive cognitive errors found
in conflict resolution: emotional volatility, often expressed
through insults.
3. How does conflict resolution Conflict resolution techniques commonly used in conflict
work? resolution situations include
 Active listening
 “I” statements
 Emotional regulation
 Communication
 Assertiveness
 Apologizing

4. Why is conflict resolution The following are the reasons to help us answer this
important? question:
1. Building Relationships
Personal and professional relationships can often suffer
from unresolved arguments. If two or more parties
struggle to resolve their conflict, these feelings may lead
to explosive behaviors and resentment later on.

Communication, emotional awareness and empathy are

crucial elements of conflict resolution that can lead to
high-functioning and more satisfying relationships in all
aspects of life. Rather than simply dismissing a
relationship after a rough patch or argument, conflict
resolution techniques can help you strengthen these
relationships and prevent these issues in the future.

2. Goal Achievement
Ongoing conflict situations may stand in the way of
completing goals, particularly in business relationships.
 When arguments arise in the workplace, productivity
typically declines. It can be difficult to focus or work
together on a project when underlying conflict is present.
Resolving these issues at the root can lead to greater
efficiency and goal achievement.

In order to pass personal and professional milestones, it’s

important to utilize conflict resolution skills—particularly
the ability to compromise, negotiate and move forward
after a disagreement.

3. Enhancing Commitment
Conflict resolution can help bring people together once an
issue is put to rest. One of the most important elements in
conflict resolution is choosing to tackle problems as a
team, rather than attacking each other. This technique is a
wise way to enhance each party’s commitment to the
process, and avoid greater feelings of defensiveness.

While conflict can be destructive, it can also be a sign of

strong commitment and emotional attachment. By
working with these feelings, each party can gain a better
understanding of one another’s goals and lead to greater
dedication and loyalty moving forward.

4. Generating New Insight

Resolution is important, but so is conflict in itself. When
people have differing perspectives, this can open the door
to new ideas, innovations and ways to solve a problem.

Proper conflict resolution skills are designed to keep

disagreements from escalating while continuing to discuss
each point of view and eventually reach a collaborative
conclusion. By using conflict resolution skills, you’ll be
better equipped to learn from and teach others in both
professional and personal realms.
SUMMARY:
It draws on many different academic disciplines in order to understand the causes of violent
conflict, develop nonviolent ways of addressing violence, and build peaceful and just societies.
Peace studies links us to practice and challenges students to develop their knowledge into new ways
of thinking and acting in the world. Students deepen critical thinking skills, strengthen research and
writing ability, and learn specific tactics in areas such as conflict transformation and social change.
Finally, it provides students with the capacity to imagine and build the global community as it ought
to be, rather than simply accept how it is, and gives them the skills to work toward that vision.
Reference:

https://www.northcentralcollege.edu/news/2021/08/04/why-conflict-resolution-important?
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