Telemetry in The Mining Industry
Telemetry in The Mining Industry
Abstract
Telemetry Systems in Mines has dual purpose meant for measurement of physical parameters as well as
to control impending dangers. The Telemetry used in mines is of wired system and continuously indicates
the presence of both explosive gases like Methane and noxious gases like Carbon monoxide. The
Telemetry also indicates the continuous value of Air velocity and the status of underground machinery
like booster/auxiliary fans, pumps, coal cutting machine etc. The paper indicates the type of Telemetry
required for Indian mines and the present status in Indian coal mines. It also indicates telemetry
required for non-ferrous underground mines.
Telemetry is the remote measurement of any physical input and the subsequent sending of that
information through a communication channel for later registration, control and monitoring. Any
telemetry system has at least three parts: the physical input to measure, a communication channel and a
control unit. As defined by the GMG, telemetry is an automated technological process for
communicating measurements and other data between remote locations and receiving equipment.
A telemetry system uses a transducer or sensor as an input device, a wireless or fixed transmission
medium, signal processing devices, and data storage or display devices. The transducer converts a
physical input such as temperature, pressure or time into a corresponding electrical signal, which is
transmitted from a remote location for measurement and recording purposes.
For underground mining equipment the physical inputs to be measured vary depending on the
equipment and the registration objectives and each of these variables are unique. Variables that might
be measured for a Jumbo, LHD or a low-profile truck, for example, could include temperature, motor
RPM, motor horometer readings, and fuel consumption. The system also records information such as
percussion hours, percussion pressure in the case of Jumbos, or oil transmission pressure for LHDs and
trucks. The telemetry solution for underground fleet management developed by Sandvik is called My
Sandvik and its architecture is shown in Figure 1.
2.1 On-board hardware
Data is recorded through an on-board device called the Knowledge Box, which collects information
with sensors from the equipment and translates it into a code for database registration. The Knowledge
Box is a rugged industrial PC, with built-in Wi-Fi capability. It provides near real-time communication for
collecting essential equipment data for production, condition, and equipment utilization monitoring. The
Knowledge Box generates a compressed data file every 5 minutes (by default), which contains the signal
data collected from the equipment, and which varies by functionality. For example, fast varying signals
such as engine RPM are sampled every 5 seconds. Additionally, it is designed to ‘store-and-forward’ the
data collected, and automatically uploads the data file to the server when the equipment comes into
Wi-Fi coverage.
The current trend for communication channels is to have wireless coverage in the areas of operation,
however factors such as distance, sectors with little service availability and/or difficulty in access must be
considered. Benefits of Wi-Fi include the flexibility of not having cables, its low cost, and the possibility
At present, the Sandvik Knowledge box supports IEEE 802.11 b/g protocols (i.e. most commonly used
standard wireless devices for home, office and industrial applications). The Wi-Fi access points used for
To provide up-to-date data from the equipment, it is recommended that the equipment should come
within the Wi-Fi coverage area once per cycle (in the case of loaders or trucks) or, at minimum, once
per shift. To achieve communication that is closer to real-time, Wi-Fi access points can be installed
As a cloud-based solution, My Sandvik requires the equipment data to be transferred to the internet
cloud platform. Therefore, data security is critical and encryption is used whenever data is transferred to
For improved user experience, and faster data transfer to their cloud platform, Sandvik recommends
installing the ‘FDM Dispatcher’ application on a server. The FDM Dispatcher application acts much like a
buffer. With a single security authentication, the FDM Dispatcher allows simultaneous transfer of
multiple data files to the cloud platform.
The control unit is responsible for receiving the transmitted information, processing it according to
builtin business logic and then sharing it on dashboards and monitoring tools in real-time. Through the
My
Sandvik portal, users can access the cloud-based monitoring system from any device with Wi-Fi access.
• Alert reports, warnings and operator events, limits and warnings regarding the defined equipment
• Signal equipment reports, descriptive information on machine health broken down by equipment
type and major components. This is especially relevant for maintenance planning and diagnostics
Telemetry is a clear example of a connectivity application between physical and digital worlds with a
focus on improving productivity, efficiency, security and business profitability. In the past, and in some
cases even now, engine hours for LHD production equipment or the hours of equipment used must be
manually recorded, even though technology is now available. The change to telemetry systems would
optimize these process chains and more effectively focus resources and decision-making by providing
The monitoring of equipment through telemetry in mining, with its real-time analytics, has quickly
become an important support tool for informed decision making where data is a valuable asset. Today,
many operations continue to operate in the “old school” way, by manually recording equipment data and
operations, with no measurements that allow control based on quantifiable data. Manual recording of
operational data, excessive paperwork, and lack of periodic controls on variables and critical processes
are just a few of factors that have increased maintenance costs. Moreover, they can tribute to
component life or component failure and affect equipment availability issues. In enterprises where
Sandvik technology has been deployed there has been a mitigation of these affects.
Data capture and logging, until recently, was not efficiently manageable in large volumes. The technology
has continuously advanced and now facilitates efficient information management and business
intelligence platform use without human interaction and/or manual records. Resources can now be
focused on systematic analysis and qualitative expert judgment of information already captured and
processed, as well as on advanced predictive algorithms based on historical behavior patterns. This
process eliminates manual data capture, potential data processing errors, and information corruptibility,
while at the same time addressing possible loss issues and security. While this technology has a general
impact within the organization, the areas of maintenance and operations are the main beneficiaries of
these single sources of input for equipment operation. This becomes apparent in a case where
management utilization reports are generated manually for an active fleet of equipment. There may be
the assumption that the source of information is the same, when in fact the report results have no
relationship. This can generate controversy; waste time and credibility can suffer. The effects are
multiplied as this misinformation reaches higher levels of the mine management, which has a more
complete perspective on operations.
Sandvik’s vision and experience are in complete alignment with the Global Mining Guidelines Group
(2019), based on Short Interval Control (SIC). This lean process approach delivers a series of guidelines.
for gradual implementation, with efficient and effective resource allocation subject to a continuous
improvement process (PDCA, Plan-Do-Check-Act). One of the central components is the periodic review
(three or four times per shift) of the actual versus planned results in order to check for deviations and
adjust the target. This is how waste is minimized and productivity increased.
In addition, it is important to identify the maturity level of technology within the organization, so that
a base level from which to continue working on information, integration, automation, and analytics
for decision-making, among others, are clearly established. Telemetry systems often interact with other
platforms, whether they are location tracking modules of equipment, people or other systems that
require some deliverable input which they must generate. In many cases the pre-implementation project
interviews indicate that the company is not yet prepared to take the steps to digital transformation, but
first must solve a number of problems to meet the requirements. In these cases, it is more convenient to
take a step back than to move forward. In other words, the company should allocate resources to work
on the preliminary requirements identified and not divert them toward a digital solution for which is not
ready.
The following implementation model considers three fundamental stages of an SIC technology project.
3.1 Current stage (“As-Is”)
To start, it is essential to diagnose the current operational scenario of the mine and its primary
characteristics.
It is necessary to be clear about the projection of the operation and mine life, safety conditions, day-
today operating conditions, strategic projections and targets, and resources and assets available
(processes,
equipment, people, software, hardware, management platforms, spare parts, supplies, tools, etc.)
According to the SIC (GMG), the objective is to adapt to changing conditions while remaining as close
as possible to the plan. This entails a continuous drive toward improvement based on data and recorded
events in order to ensure that the operational plans are based on the most complete and precise
scenario.
It is essential to prioritize the equipment monitoring data that is needed to meet the goals and
deliverables
that have been committed to. Many companies perform a manual data capture of the operational
conditions and of equipment data on log sheets, which are then transferred to an Excel-like information
sheet. No doubt the probability of error, corruptibility and loss of information is high. Added to this is the
fact that on many occasions there is no defined periodicity nor is there a formally established equipment
monitoring process. It is necessary to have clarity for all the information mapping, from its origin,
through
• The origin of the data and who is responsible for recording it.
• Personnel that are knowledgeable about the process and new technologies, such as telemetry.
• The opinions and positions of operators, shift managers, maintenance staff and senior managers
• The types of existing controls (e.g. standards, protocols) or governance (e.g. meetings, event
triggers) that influence how, when, and in what format data is generated.
• The output data format and destination (for example, the interaction and relationship with other
The existence of goals, processes, managers, reports and process management by KPIs. For
example, check for defined reports and goals and of availability and utilization of equipment by
fleet type, loading and hauling fleet fuel consumption, and for meters drilled by shift in the case
of Jumbos.
• Improvement action plans in response to plan deviations that are shown by the periodic reports
• Benchmarking from other mine-operations and identification of the maturity level of the operation.
At the next stage, gaps between the current situation (“As-Is”) and a desired future (“To-Be”) must be
identified by performing a comparison study of similar industry operations. In particular, the level of
existing maturity versus the aim are critical. For the maturity level of a SIC implementation, the GMG
sets
Most telemetry project implementation cases start at level 1 or level 2. The idea is to design a gradual
scenario that advances over time, continually adding value to the process and ultimately achieving the
goal.
Level 2: Foundation. Includes some digital data capture, though not in real-time; no connectivity
between systems.
Figure 2 Short interval control (SIC) system maturity levels
Prior to the formal implementation of a telemetry system an intermediate step is possible in order to
gain
experience and maturity in the fleet management technology. Several operations have chosen the
option
of simulations and pilot projects. Both options offer a fast track evaluation of the technology and greater
familiarity with the scope of the main requirements and further deliverables that could be addressed.
Pilot
tests are set up with a defined operating time, selection of a representative fleet to monitor and target
definition. Once the pilot test is finished, a result review workshop is held for feedback, and the results
are extrapolated to another situation depending on the user’s acceptance. While pilot projects are useful
for the purposes described, they are recommended for evaluation periods of not less than 6 months,
due to the length of start-up and adaptation periods.
A pilot project is currently underway on a massive underground operation in Chile, in which a series
of data diagnostics were carried out in the first stage. A work plan is being generated to expand the
possibilities of more intensive use of the tool in order to bring the organization to a higher maturity level.
Customer feedback has been positive in the sense that the data being generated can answer several
questions that the operation currently has. The main focus was to show the potential of the collected
information and how to interpret and use it in a proactive way for operational and maintenance
decisions.
A fleet of 17 LHDs was selected for an information log review for a period of around 1 week (from
January 24 to January 30) to verify operational indicators and health information from each piece of
• Alarms/Events. For engine delayed shutdown interruption and safety violations as a result of
Relevant operational and equipment condition data was collected by the on-board knowledge box, and
then transferred and stored in a cloud database to be analysed. Some dashboard examples delivered by
the telemetry application and shared with the customer for further discussions are summarized in the
following section.
Main concept: Inappropriate operation of the LHD during tramming, including the following operator
• Braking violation: brake and throttle pedals are pressed, and the travel speed is greater than 5
• Freewheel in neutral: the travel speed is greater than 5 km/h and the neutral gear is selected for
3 seconds.
• Parking brake violation: the travel speed is greater than 5 km/h when the parking brake button
is pressed.
Probable Impact: Excessive events can cause premature damage to brake discs
Potential Improvement Actions: According to figures 3 and 4, several events were register during the
analyzed period and a major concentration is in LHD1. Therefore, a special operator training campaign
could address correct equipment operation and reduce the number of events. The study also offered
insight into the frequency with which operators exceed the speed limit. This information is very
important in terms creating culture of safety at the mine site, for eliminating hazards and accidents
Main concept: Inappropriate shutdown of the engine affecting the turbo, including the following
operator
Probable impact: affects the state and cycle life of the turbo
Potential Improvement Actions: According to figures 4 and 5, several registered events showed an
increase over the week as well as more cases in the first 5 LHDs. Therefore, special operator training
campaigns could be address correct equipment operation and reduce the number of events.
Pareto analysis:
• Middle 51: steering valve signal wire broken (no feedback) → 9%.
Middle 142-143: The current value of the temperature sensor is very high:
• Perform working pressure tests on gear and speed drums (without pressure drops of minus 5 PSI)
Alarms: Figure 8 shows transmission oil temperatures registered during the week of analysis based on
the pre-established alarm and warning limits which triggered the signals.
Once the current situation has been identified, it is necessary for all the stakeholders to agree on the
meaning of a successful implementation with SIC. Because the SIC model is based on continuous
improvement at short-range intervals, revisions needed because of deviations (identified with real-time
information) are made at shift closing or during the shift, closing the issue. Ideal future situations could
include:
• Process automation levels and definition of future KPIs for process control.
A detailed schema with suggested actions to be addressed is shown below in Figure 9. The 3 relevant
drivers to take into consideration for a technology project like telemetry assessment are: people, process
and technology. Nowadays the success of any digital project implementation should take into account
change management and how these three variables work and depend on each other. Is not only about
the availability of technology, and it is not just a “plug and play” process. It is more about human
Some activities and processes that benefit as a result of the SIC implementation are described
below:
• Short-term plan. Planning becomes more efficient, evaluating input productivity information and
Planning the task detail assignments for certain resources (process, operator, equipment, fleet) to
comply with the plan. Execution is fed back from an equipment monitoring platform with realtime
production, which is recorded and shared via a control room. The impact of this information
is assessed, and short-term plan changes verified.
• Maintenance plan. Facilitates the preparation of future maintenance plans with descriptive health
and operational equipment information registered in the monitoring system. The goal is to have
maintenance guidelines with a look toward preventive maintenance that prioritizes change of
critical components according to real-time operating information. For example, the life extension
of equipment and major components and the optimization of spare parts management in terms
• Measurement. Data recording is carried out automatically from sensors and on-board equipment,
and tablets feed information directly to a database without intervention from third parties. This
ensures confidence in the quality of data in contrast to a manual operation. Similarly, out-ofservice
equipment health alert information could result in a change in the production plan or a
• Analysis Approach. As opposed to administrative or data capture tasks which do not add value to
the process. Real-time information (depending on the refresh rate) with different aggregation levels
over time (shift, day, month, year) and historical data records. Global vision of fleet equipment,
with the possibility of detecting patterns and isolating particular behaviors agilely. Performance
data is available so operators can track their progress with respect to the plan, frontline managers
can track plan delivery (the short-term plan) and other stakeholders can ensure that short-term
• Decision support. This process undoubtedly benefits front line supervisors, shift managers and
operators, allowing them to make decisions based on quality and real-time data. Improvisation is
set aside, and corrective actions can be made in the moment. An expert approach to adjustment
for deviations in a short-term production plan or a potential early diagnosis of equipment that is
This implementation process has a cross-cutting approach to three interrelated central axes, which
should be identified and considered in technological implementation project. These are: technology,
people and processes. Based on Sandvik’s experience in the implementation of such technologies,
critical
success relates to focusing attention on and tracking these three variables not only during the project
implementation phase, but once it has been delivered and also later as its use matures. The following
are
several key points identified through user interviews at different phases of telemetry project
deployment:
• Technology. Today’s telemetry technology is proven to work with the large amount of data
available for direct use and transformation. Advancement continues in platform integration,
sensor accuracy levels, real-time data measurement and capture, and data transfer fluidity from
equipment to the visualization and analysis platform. There are two recurrent consultation and
acceptance concepts, and the first is interoperability. A complete fleet of underground equipment
can now be managed by support teams with the same web platform, regardless of the company,
model, or type. The second is bespoke reports by level of information and specific role. The needs
and details vary from one role to another, and time is golden, so it needs to be used efficiently
• People. The human and cultural factors need attention while carrying out change management
work programs and there must be focus on facilitating a successful implementation. It is part of
human nature to have some resistance to the unknown, which breaks paradigms and generates
new ways of doing things. This is in some cases intensified by intrinsic cultural factors specific to
each organization and/or working group. Age is also a factor to consider, because older people
have some resistance or lack of familiarity with technology and new ways of doing things.
• Processes. When it comes to implementing technologies these must be included, but indeed
they will be a failure. Generating a report to generate a report, without an understanding the
reason is not acceptable. A report must have a reason and be understood by everyone involved
in the process. For this reason, several communication alternatives were developed within the
project in order to be accountable to all stakeholders within the organization. In addition to being
defined, responsibilities, periodicities, and backups in cases of absence must continue no matter
who is in charge. For KPI management, as previously noted, the system captures a large amount
of information. Ideally this is used to define admissible operating parameters and management
Table 1 shows a summary of the main key variables to be considered when implementing a telemetry
project:
4 Case Studies
4.1.1 Background
Hecla Mining’s Casa Berardi is a gold mine and mill located in western Québec, some 95 kilometers north
of La Serre. In 2018, the mine produced 130,647 ounces of gold and it has been in operation since 1989.
Casa Berardi wanted to improve their productivity by reducing maintenance costs. To do that, the mine
needed to cut down wear and tear on their equipment and they also needed to be able to monitor
Brake tests are an important step in keeping operators safe. Performing them daily ensures that the
machine’s brakes are in proper operating condition. Additionally, preventing transmission overspeeds is
critical to preventing serious damage to the transmission. With sensors, Hecla was able to monitor these
in real time, so they were able to see when tests were being performed correctly.
Newtrax (2019) was also able to install a sensor suite that gave mechanical technicians the ability to
more easily identify problems when a machine is brought in. It also makes it easier to monitor
equipment to avoid problems before they develop into something more serious.
4.1.3 Testimonies
• “In 2017, we started the telemetry project. We have installed a solution on 24 vehicles, on trucks,
on LHD, in order to collect data remotely in our vehicles in operation” — Jérémie Frenette - Senior
• “A vehicle, in the past, when you had to, for example, find an intermittent issue, we were stuck
with it for up to two weeks to recreate the problem, to diagnose it”—Vincent Corriveau - Mobile
• “When we started, we put a lot of emphasis on the behavior of our operators and one of the
types of data we were looking for was transmission abuse. And we started to see that some
operators didn’t know why they were causing these alarms. So they were trained and changed
their ways of operating the machines and that brought great results.” — Sonny Melancon -
lot farther in the mine site because the data of the machine is available in real time to compare
with the other machines.” — Vincent Corriveau - Mobile Equipment Mechanic - Hecla Québec -
• “If we compare with last year, where we were not able to go above our budgeted quantities for
our underground mine, this year we are 4% above our targets. And of this 4%, I would say that
half of that is attributed to telemetry. If we compare an equivalent period of nine months in 2017
to 2018, we noticed that, for the LHDs especially, an increase in availability of 8%.”
• Savings of 7.8% in total in the maintenance costs per each tonne transported.
• The mine was able to process about 2% over its budgeted quantities for the year.
4.2.1 Background
Located in the heart of the boreal forest in the Nord-du-Québec region, Glencore Matagami Mine is
The Bracemac and McLeod deposits consist of several lenses rich in zinc and copper that also have low
Glencore Matagami Mine first implemented the Newtrax Mobile Equipment Telemetry system back in
2016 on their trucks and LHDs in order to maximize their haulage efficiency.
Glencore Matagami mine’s biggest challenge is the long haulage distance they have to travel every day
to transport the ore out of the mine. They currently have to travel 8 km (4.9 miles) by truck, which is a
significant distance, and this will be increased to 10.4 km (6.5 miles) in the coming years.
Long distance haulage means that each cycle makes a huge difference in productivity. Maximizing the
grow with acquisitions. However, they frequently encounter stumbling blocks on their road to success
which include:
• Non-standardized data. Multiple equipment manufacturers for mobile equipment, coupled with
• Lack of data at the face. It’s hard to get an accurate picture of what’s going on in the mine if you
don’t have live data from the mine’s faces—including those under development.
• Incomplete analysis. Maybe you do have all the data you need, you’re just unsure what to do with
it. Analytical systems can help you take all that data you have and turn it into actionable insights.
The Newtrax mobile equipment telemetry system, which is compatible with all equipment brands
and models, was easily integrated to Matagami mine’s mixed fleet of trucks and LHDs. Glencore
The standard production time report, which shows operators the activity of each piece of mobile
equipment
in a period of 24 hours, has enabled the underground operations personnel to identify problem areas
quickly, discuss them as a group before the start of shift, and apply identified improvements in order to
From a managerial perspective, the Newtrax system has enabled the team to make decisions based
on facts that are measurable rather than off of perceptions and gut feelings. Since implementing this,
they have been able to raise their average tonnage from 55 tonnes to 60 tonnes which has increased
productivity: especially given the long haulage distances they are facing.
5 Benefits
Using technologies such as telemetry, it is possible to keep track of fleets and underground mining
operations, regardless of distance, to optimize processes. This system places sensors on vehicles and
assets to monitor their performance in real-time through a system of reports, notifications, alarms and
associated events. Some benefits identified in customer deployment experiences are summarized below.
• Allows remote contact and monitoring from any device with internet connection for all units in
the fleet, as well as mining assets and equipment. This benefits mine safety and production.
• Provides real-time information on any device with internet access for decision-making when
• Creates a scalable solution from one pilot test to a total multi-brand fleet.
• Reduces exposure to risks and increases safety and ergonomics for people.
• Reduces administrative tasks and manual data capture from operations and equipment.
• Provides alarm reports and makes visible anomalous operating component conditions.
• Analyzes cause and effect based on disaggregated and historical behavioral information.
• Facilitates the identification of potential faults and anomalies with qualitative expert judgement
• Records downtime and refueling practices and analyzes fuel use for each piece of equipment.
data collected.
6 Conclusions
The path to digital transformation, especially for technologies like telemetry, is one that mining
companies
have been increasingly taking. Due to the benefits in terms of productivity, cost efficiency and safety,
surely many more will join over time. The Hecla Casa Berardi Case Study demonstrated a reduction in
maintenance cost of 7.8%, improved the loader productivity by 8%, and improved safety with a drop of
10% in overspeeds. However, one of the risks of this implementation is the uncertainty of how effective
the digital transformation will be. There is no one-of-a-kind path to success. There are various models for
project implementation, and all of them consider, to some degree, the three approaches to all change
management: technology, processes and people. In addition, the SIC-based GMG best practice guide for
mining companies provides strong reference for the way forward. On the digital path it is necessary to
adapt agilely with a continual improvement approach in order to ensure the project success.