Microsoft Dynamics 365

Training and Certifications

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Table of
contents Microsoft Dynamics 365 certifications
Certifications poster Dynamics 365 Supply Chain Management,
Manufacturing Functional Consultant Associate
Certifications overview
Dynamics 365 Supply Chain Management
Dynamics 365 Fundamentals (CRM) Functional Consultant Associate
This guide is designed to Dynamics 365 Fundamentals (ERP) Dynamics 365 Commerce Functional
outline the training and Consultant Associate
Dynamics 365 Sales Functional Consultant Associate
certification options that Dynamics 365 Finance and Operations Apps
Dynamics 365 Marketing Functional Consultant Associate
can help you achieve Developer Associate
Dynamics 365 Customer Service Functional
your personal and Dynamics 365 Business Central Functional
Consultant Associate
professional goals. Consultant Associate
Dynamics 365 Field Service Functional Consultant Associate
Dynamics 365 Finance and Operations Apps
Customer Data Platform Specialty Solution Architect Expert
Dynamics 365 Finance Functional Consultant Associate
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Dynamics 365 certifications

current and future industry job roles with Microsoft
Power Platform and Dynamics 365 certifications.

Dynamics 365 Dynamics 365

Fundamentals (CRM) Fundamentals (ERP)

Dynamics 365 Dynamics 365

Sales Functional Finance Functional
Consultant Associate Consultant Associate

Dynamics 365 Dynamics 365

Marketing Functional Supply Chain Management,
Consultant Associate Manufacturing Functional
Consultant Associate
Dynamics 365
Customer Service Functional Dynamics 365
Consultant Associate Supply Chain Management
Functional Consultant Associate
Dynamics 365
Field Service Functional Dynamics 365
Consultant Associate Commerce Functional
Consultant Associate
Customer Data
Platform Specialty Dynamics 365
Finance and Operations Apps
Developer Associate

Dynamics 365
Finance and Operations
Apps Solution Architect Expert

Dynamics 365
Business Central
Functional Consultant Associate
Power Platform Power Platform Power Platform Power BI Power Platform Power Automate Power Platform
Fundamentals App Maker Functional Consultant Data Analyst Developer RPA Developer Solution Architect
Associate Associate Associate Associate Associate Expert
Microsoft Dynamics 365 certification portfolio Drive success with Microsoft Certifications

Open doors to new career possibilities. Choose the certification that’s right for you,
based on the recommended skills, knowledge, and experience for each exam.

Dynamics 365 Dynamics 365 Sales Dynamics 365 Marketing

Fundamentals (CRM) Functional Consultant Functional Consultant
Exam MB-910 Exam MB-210 Exam MB-220

The Dynamics 365 Fundamentals candidate must be The Dynamics 365 Sales functional consultant associate The Dynamics 365 Marketing functional consultant
ready to prove knowledge of the customer engagement focuses on customer engagement and implements associate focuses on customer engagement, has
apps within the Dynamics 365 family of products. solutions that support a sales lifecycle to meet revenue marketing experience, and implements solutions that
targets and achieve business strategies. attract and convert leads, build brand awareness, and
standardize omnichannel messaging.

• Describe the core capabilities of Dynamics 365 • Perform configuration • Configure marketing applications
customer engagement apps • Manage core sales entities • Manage segments and lists
• Describe Dynamics 365 Marketing • Manage additional tools and services • Create and manage marketing forms and pages
• Describe Dynamics 365 Sales • Manage leads
• Describe Dynamics 365 Customer Service • Create and manage marketing emails
• Describe Dynamics 365 Field Service • Manage customer journeys
• Manage events and webinars
• Configure and analyze customer responses
Microsoft Dynamics 365 certification portfolio Drive success with Microsoft Certifications

Dynamics 365 Customer Service Functional Dynamics 365 Field Service Functional
Customer Data Platform Specialty
Consultant Consultant
Exam MB-260
Exam MB-230 Exam MB-240

As a candidate for this certification, you should have Dynamics 365 functional consultants configure the As a candidate for this certification, you should have
experience with Dynamics 365 Customer Service. A Field Service application and manage its lifecycle. firsthand experience with Dynamics 365 Customer
Dynamics 365 Customer Service functional consultant is Insights, Power Query, Microsoft Dataverse, Common
responsible for implementing solutions that focus upon Data Model, Microsoft Power Platform, and one or more
customer service, quality, reliability, efficiency, and additional Dynamics 365 apps. In addition, you need
customer satisfaction. direct experience with practices related to privacy,
compliance, consent, security, responsible AI, and data
retention policy.

• Manage Cases and Knowledge Management • Configure Field Service applications • Design Customer Insights solutions
• Manage entitlements and SLAs • Manage work orders • Ingest data into Customer Insights
• Implement scheduling • Schedule and dispatch work orders • Create customer profiles by unifying data
• Implement multi-session experiences for Customer • Manage the Field Service (Dynamics 365) mobile app • Implement AI predictions in Customer Insights
Service • Manage Connected Field Service and Customer Assets • Configure third-party connections
• Manage analytics and insights • Implement Microsoft Power Platform • Administer Customer Insights
• Implement Microsoft Power Platform
• Implement Connected Customer Service
• Implement Routing
Microsoft Dynamics 365 certification portfolio Drive success with Microsoft Certifications

Dynamics 365 Fundamentals Dynamics 365 Supply Chain Dynamics 365 Supply Chain
Dynamics 365 Finance
Management, Manufacturing Management Functional
(ERP) Functional Consultant
Functional Consultant Consultant
Exam MB-920 Exam MB-300 + MB-310
Exam MB-300 +MB-320 Exam MB-300 +MB-330

The Dynamics 365 Fundamentals The Dynamics 365 Finance functional The Dynamics 365 Supply Chain The Dynamics 365 Supply Chain
candidate must be ready to consultant associate unifies financials Management, Manufacturing functional Management functional consultant
prove knowledge of the finance and and Dynamics application features. consultant implements manufacturing implements product information
operations apps within the Dynamics business solutions to meet customer management, sales and procurement
365 family of products. business requirements. processes, inventory & warehouse
management, master planning, and
transportation management.

• Describe the core capabilities of • Describe finance and operations apps, • Describe finance and operations apps • Describe finance and operations apps
Dynamics 365 finance and operations and extend apps by using Microsoft and extend apps by using Microsoft and extend apps by using Microsoft
apps Power Platform technologies Power Platform technologies Power Platform technologies
• Describe Dynamics 365 Finance • Configure administrative features and • Configure administrative features and • Configure administrative features and
• Describe Dynamics 365 Supply Chain workflows workflows workflows
Management • Manage Finance and Operations data • Manage finance and operations data • Manage finance and operations data
• Describe Dynamics 365 Commerce • Validate and support the solution • Validate and support solutions • Validate and support solutions
• Describe Dynamics 365 Human • Set up and configure financial • Configure Dynamics 365 Supply Chain • Implement product information
Resources management Management, Manufacturing management
• Describe Dynamics 365 Project • Implement accounts receivable, credit, • Manage manufacturing processes • Implement inventory management
Operations (ERP) collections, and revenue recognition • Implement master planning for • Implement and manage
• Implement and manage accounts production Supply Chain processes
payable and expenses • Implement other manufacturing • Implement warehouse management
• Manage budgeting features and transportation management
• Manage fixed assets • Implement master planning
Microsoft Dynamics 365 certification portfolio Drive success with Microsoft Certifications

Dynamics 365: Finance and

Dynamics 365 Commerce Dynamics 365: Finance and Dynamics 365 Business Central
Operations Apps Solution
Functional Consultant Operations Apps Developer Functional Consultant
Architect
Exam MB-300 + MB-340 Exam MB-300 + MB-500 Exam MB-800
Exam MB-700

The Dynamics 365 Commerce The Finance and Operations apps The solution architect for Dynamics Dynamics 365 Business Central
functional consultant understands the developer associate designs, develops, 365 finance and operations apps is a functional consultants are responsible
unified commerce business secures, and extends Dynamics 365 trusted advisor who provides for implementing core application
operations. implementations. information technology solutions to setup processes for small and medium
meet business needs. businesses.

• Describe finance and operations apps • Describe finance and operations apps • Identify solution requirements • Set up Business Central
and extend apps by using Microsoft and extend apps by using Microsoft • Design solution components • Configure financials
Power Platform technologies Power Platform technologies • Define solution testing and • Configure sales and purchasing
• Configure administrative features • Configure administrative features management strategies • Perform Business Central operations
• and workflows and workflows
• Manage finance and operations data • Manage finance and operations data
• Validate and support solutions • Validate and support solutions
• Configure Dynamics 365 Commerce • Plan architecture and solution design
Headquarters • Apply developer tools
• Configure products, prices, discounts, • Design and develop AOT elements
loyalty, and affiliations • Develop and test code
• Manage Point of Sale (POS) in • Implement reporting
Dynamics 365 Commerce • Integrate and manage data solutions
• Configure and Manage Dynamics 365 • Implement security and optimize
Commerce call centers performance
• Manage e-commerce
The journey to Microsoft Certified:
Dynamics 365 Fundamentals (CRM)
Explore Certification

Start here
Decide if this is the right
certification for you Get trained Build confidence Get recognized Continue to grow

This certification is a good fit if: Skills outline guides Skills measured: Pass Exam MB-910 to Explore these learning
earn this certification. opportunities next
• Technical professionals who want MB-910 • Describe the core capabilities of
to show a general understanding customer engagement apps for Other tracks (Fundamentals)
of the applications they work with. Dynamics 365
Instructor-led training • Power Platform Fundamentals
• Business stakeholders and others Course MB-910T00: Microsoft • Describe Dynamics 365 Sales
• Dynamics 365 Fundamentals (ERP)
who know Dynamics 365 and who Dynamics 365 Fundamentals (CRM) • Describe Dynamics 365
want to validate their skills and Next level up (Associate)
Marketing
experience.
Free Learning Consultation • Dynamics 365 Sales
• Describe Dynamics 365 Functional Consultant
• Students, recent graduates, and Microsoft Certified:
2-Hr Private Group Training Customer Service
people changing careers who Dynamics 365 Fundamentals (CRM) • Dynamics 365 Marketing
want to leverage Dynamics 365 • Describe Dynamics 365 Field Functional Consultant
customer engagement capabilities If you’re familiar with business
Service
to move to the next level. operations, CRM, and are IT savvy—either • Dynamics 365 Customer Service
generally or through work experience— Functional Consultant
OR take advantage of this certification to
• Dynamics 365 Field Service
highlight those skills. Validate your broad Functional Consultant
• Someone who previously took exposure to the customer engagement
Dynamics 365 Fundamentals. capabilities of Dynamics 365 to enhance
your career journey.

Products featured

• Dynamics 365 Sales • Dynamics 365 Customer Service

Not right for you? Browse all Microsoft Dynamics 365 certifications • Dynamics 365 Marketing • Dynamics 365 Field Service
The journey to Microsoft Certified:
Dynamics 365 Fundamentals (ERP)
Explore Certification

Start here
Decide if this is the right
certification for you Get trained Build confidence Get recognized Continue to grow

This certification is a good fit if: Skills outline guides Skills measured: Pass Exam MB-920 to Explore these learning
• Describe the core capabilities of earn this certification. opportunities next
• Technical professionals who want MB-920
to show a general understanding Dynamics 365 finance and Other tracks (Fundamentals)
of the applications they work with. operations apps
Instructor-led training • Power Platform Fundamentals
• Business stakeholders and others Course MB-920T00: Microsoft • Describe Dynamics 365 Supply
Chain Management • Dynamics 365 Fundamentals (CRM)
who know Dynamics 365 and who Dynamics 365 Fundamentals (ERP)
want to validate their skills and • Describe Dynamics 365 Finance
experience.
Free Learning Consultation • Describe Dynamics 365
• Students, recent graduates, and Commerce Microsoft Certified:
2-Hr Private Group Training
people changing careers who want Dynamics 365 Fundamentals (ERP)
to leverage Dynamics 365 finance • Describe Dynamics 365 Human
and operations apps to move to Resources If you have a broad exposure to the ERP capabilities of
the next level. Dynamics 365, this certification is for you.
• Describe Dynamics 365 Project
OR Operations (ERP) People who are familiar with business operations, have
a fundamental understanding of financial principles,
• Someone who previously took and are information technology savvy—either generally
Dynamics 365 Fundamentals. or through work experience—can use this certification
to validate those skills and help open career doors.

Products featured
Not right for you? Browse all • Dynamics 365 Supply Chain Management
Microsoft Dynamics 365 certifications • Dynamics 365 Finance • Dynamics 365 Human Resources
• Dynamics 365 Commerce • Dynamics 365 Project Operations (ERP)
The journey to Microsoft Certified:
Dynamics 365 Sales Functional Consultant Associate
Explore Certification

Start here
Decide if this is the right
certification for you Get trained Build confidence Get recognized Continue to grow

This certification is a good fit if: Skills outline guides Skills measured: Pass Exam MB-210 to Explore these
• Perform configuration earn this certification. certifications next
You do the following in your role MB-210
for Dynamics 365 Sales: • Manage core sales entities Other tracks (Associate)
• Analyze customer project needs Instructor-led training
• Manage additional tools and • Dynamics 365 Marketing
for quotes, order processing, and services Functional Consultant
product catalogs. Course MB-210T01: Microsoft
Dynamics 365 Sales • Dynamics 365 Field
• Configure the sales app. We recommend you take PL-200 Service Functional
Free Learning Consultation to help you prepare for this Consultant
• Manage sales entities. Microsoft Certified:
2-Hr Private Group Training certification.
• Implement security. Dynamics 365 Sales Functional • Dynamics 365 Customer
Consultant Associate Service Functional
• Implement integrations. Consultant
Microsoft Dynamics 365 Sales functional
• Manage sales environments and consultants implement solutions that
applications. anticipate and plan customer connections,
manage deals through processing and
closing, and accelerate sales team
We highly recommend you performance using data analytics.
take PL-200 before taking this
exam, but it is not required.
Products featured

• Dynamics 365 Sales • Dynamics 365 Customer Insights

Not right for you? Browse all Microsoft Dynamics 365 certifications • Sales Insights (add-in) • Dynamics 365 Customer Voice
The journey to Microsoft Certified:
Dynamics 365 Marketing Functional Consultant Associate
Explore Certification

Start here
Decide if this is the right
certification for you Get trained Build confidence Get recognized Continue to grow

Skills measured:
This certification is a good fit if: Skills outline guides Pass Exam MB-220 to Explore these
• Describe Dynamics 365 earn this certification. certifications next
• You’re a marketing or IT MB-220 Marketing
professional. Other tracks (Associate)
• Describe Dynamics 365 Sales
OR Instructor-led training • Dynamics 365 Sales
• Describe Dynamics 365 Functional Consultant
Course MB-220T00 Microsoft
• You’re responsible for performing Customer Service
discovery, capturing requirements, Dynamics 365 • Dynamics 365 Field Service
and engaging subject matter • Describe Dynamics 365 Field Functional Consultant
experts and stakeholders. Service
Free Learning Consultation
Microsoft Certified: • Dynamics 365 Customer
2-Hr Private Group Training Service Functional Consultant
Dynamics 365 Marketing Functional
We highly recommend you Consultant Associate
take PL-200 before taking this Microsoft Dynamics 365 Marketing
exam, but it is not required. functional consultants implement
solutions that attract and convert leads,
build brand awareness, standardize
omnichannel messaging, and deliver
marketing insights.

Products featured

• Dynamics 365 Marketing • Dynamics 365 Customer Insights

Not right for you? Browse all Microsoft Dynamics 365 certifications • Dynamics 365 Customer Voice
The journey to Microsoft Certified:
Dynamics 365 Customer Service Explore Certification

Functional Consultant Associate

Start here
Decide if this is the right
certification for you Get trained Build confidence Get recognized Continue to grow

Skills measured:
This certification is a good fit if: Skills outline guides Pass Exam MB-230 to Explore these
• Manage Cases and Knowledge earn this certification.
MB-230 certifications next
• You're a Dynamics 365 functional Management
consultant or a customer service Other tracks (Associate)
professional. • Manage entitlements and SLAs
Instructor-led training • Dynamics 365 Sales
OR • Implement scheduling
Course MB-230T01 Dynamics Functional Consultant
• You’re responsible for performing 365 Customer Service • Implement multi-session experiences
• Dynamics 365 Field
discovery, capturing requirements, for Customer Service
Service Functional
and engaging subject matter Free Learning Consultation • Manage analytics and insights Consultant
experts and stakeholders. Microsoft Certified:
2-Hr Private Group Training • Implement Microsoft Power Platform • Dynamics 365 Marketing
Dynamics 365 Customer Service
Functional Consultant Associate Functional Consultant
• Implement Connected Customer
We highly recommend you Service
take PL-200 before taking this Dynamics 365 Customer Service
exam, but it is not required. • Implement Routing functional consultants implement
solutions that focus upon customer
service, quality, reliability, efficiency,
and customer satisfaction.

Products featured
• Omnichannel for
• Dynamics 365 Customer Service Customer Service
Not right for you? Browse all Microsoft Dynamics 365 certifications • Dynamics 365 Customer Voice • Power Virtual Agents
The journey to Microsoft Certified:
Dynamics 365 Field Service Functional Consultant Associate Explore Certification

Start here
Decide if this is the right
certification for you Get trained Build confidence Get recognized Continue to grow

Skills measured:
This certification is a good fit if: Skills outline guides Pass Exam MB-240 to Explore these
• Configure Field Service applications earn this certification. certifications next
• You're a Dynamics 365 functional MB-240
consultant or a customer service • Manage work orders Other tracks (Associate)
professional.
Instructor-led training • Schedule and dispatch work orders • Dynamics 365 Customer
OR Course MB-240T00 Microsoft Service Functional Consultant
• Manage the Field Service
• You’re responsible for performing Dynamics 365 Field Service (Dynamics 365) mobile app
discovery, capturing requirements,
• Manage inventory and purchasing
and engaging subject matter Free Learning Consultation
experts and stakeholders. • Implement assets and connected Microsoft Certified:
2-Hr Private Group Training
devices Dynamics 365 Field Service
Functional Consultant Associate
We highly recommend you
take PL-200 before taking this Microsoft Dynamics 365 Field Service
exam, but it is not required. Functional Consultants implement
solutions that manage and optimize
resources that complete the field
service lifecycle.

Products featured • Resource Scheduling Optimization (add-in)

• IoT Intelligence (add-in) • Field Service (Dynamics 365) mobile app
Not right for you? Browse all Microsoft Dynamics 365 certifications • Dynamics 365 Field Service • Dynamics 365 Guides
• Dynamics 365 Remote Assist • Dynamics 365 Customer Voice
The journey to Microsoft Certified:
Customer Data Platform Specialty
Explore Certification

Start here
Decide if this is the right
certification for you Get trained Build confidence Get recognized Continue to grow

Skills measured:
This certification is a good fit if: Skills outline guides Pass Exam MB-260 to Explore these learning
• Describe Dynamics 365 Marketing earn this certification.
MB-260 opportunities next
You’re a specialist who has knowledge,
skills, and experience implementing • Describe Dynamics 365 Sales
Next level up (Associate)
solutions that provide insight into • Describe Dynamics 365 Customer
customer profiles and that track Instructor-led training • Power Platform
Course MB-260T00: Microsoft Service
engagement activities to help improve App Maker
customer experiences and increase Customer Data Platform Specialty • Describe Dynamics 365 Field
• Power Platform
customer retention, such as: Service
Functional Consultant
• Designing Customer Insights Free Learning Consultation
Microsoft Certified: • Power Platform Developer
solutions. 2-Hr Private Group Training
Customer Data Platform Specialty
• Ingesting data into Customer
Insights. As a candidate for this certification, you should have
firsthand experience with Dynamics 365 Customer
• Creating customer profiles by Insights, Power Query, Microsoft Dataverse, Common
unifying data. Data Model, Microsoft Power Platform, and one or
more additional Dynamics 365 apps. In addition, you
• Implementing AI predictions in need direct experience with practices related to
Customer Insights. privacy, compliance, consent, security, responsible AI,
• Configuring third-party connections. and data retention policy.

• Administering Customer Insights.

Products featured • Dynamics 365 Customer Insights
• Dynamics 365 Marketing • Power Query
Not right for you? Browse all Microsoft Dynamics 365 certifications • Dynamics 365 Sales • Microsoft Dataverse
• Microsoft Power Platform • Azure Synapse Analytics
The journey to Microsoft Certified:
Dynamics 365 Finance Functional Consultant Associate
Explore Certification

Start here
Decide if this is the right
certification for you Get trained Build confidence Get recognized

Skills measured: Skills measured:

This certification is a good fit if: Skills outline guides Pass Exam MB-300 and Exam MB-310
• Describe finance and operations • Set up and configure financial to earn this certification.
• You’re a finance professional MB-300 and MB-310
apps and extend apps by using management
who works in accounts receivable,
Microsoft Power Platform
accounts payable, general ledger, • Manage and apply common
technologies
fixed assets, budgeting, cost Instructor-led training processes
accounting and cost Course MB-300T00: Microsoft • Configure administrative features
management, or expenses. and workflows • Implement and manage
Dynamics 365: Core Finance
accounts payable and
• You must have a fundamental and Operations • Manage finance and operations receivable
understanding of business Course MB-310T00: Dynamics data
accounting principles and financial • Manage budgeting and fixed
365 Finance assets Microsoft Certified:
operations. • Validate and support solutions
Dynamics 365 Finance Functional
Consultant Associate
Free Learning Consultation
Dynamics 365 Finance functional
2-Hr Private Group Training
consultants unify global financials
and operations; automate tasks and
workflows; and streamline customer
ordering, selling, invoicing, and
reporting.

Products featured

• Dynamics 365 Finance

Not right for you? Browse all Microsoft Dynamics 365 certifications
The journey to Microsoft Certified:
Dynamics 365 Supply Chain Management, Explore Certification

Manufacturing Functional Consultant Associate

Start here
Decide if this is the right
certification for you Get trained Build confidence Get recognized

Skills measured: Skills measured:

This certification is a good fit if: Skills outline guides Pass Exam MB-300 and Exam MB-320
• Describe finance and operations • Configure Dynamics 365
to earn this certification.
• You’re a manufacturing MB-300 and MB-320 apps and extend apps by using Supply Chain Management,
information system professional. Microsoft Power Platform Manufacturing
technologies
OR Instructor-led training • Manage manufacturing
• Configure administrative processes
Course MB-300T00: Microsoft
• You’re responsible for activities features and workflows
including production order Dynamics 365: Core Finance • Implement master planning
planning, manufacturing line and Operations • Manage finance and operations for production
operations, master planning, data
Course MB-320T00: Microsoft • Implement other
manufacturing cost planning, and Dynamics 365 Supply Chain • Validate and support solutions manufacturing features Microsoft Certified:
product quality control. Management, Manufacturing Dynamics 365 Supply Chain
• You hold this certification: Management, Manufacturing
Functional Consultant Associate
MB6-894: Free Learning Consultation
Distribution and Trade in The Dynamics 365 Supply Chain
2-Hr Private Group Training
Microsoft Dynamics 365 for Management, Manufacturing functional
Finance and Operations consultant implements manufacturing
business solutions to meet customer
business requirements.

Products featured
• Dynamics 365 Finance • Dynamics 365 Supply Chain Management
• Asset Management (add-in) • Dynamics 365 Supply Chain Management,
Not right for you? Browse all Microsoft Dynamics 365 certifications
• IoT Intelligence (add-in) Manufacturing
The journey to Microsoft Certified:
Dynamics 365 Supply Chain Management Explore Certification

Functional Consultant Associate

Start here
Decide if this is the right
certification for you Get trained Build confidence Get recognized

Skills measured: Skills measured:

This certification is a good fit if: Skills outline guides Pass Exam MB-300 and Exam MB-330
• Describe finance and operations • Implement product
to earn this certification.
• You have a basic understanding MB-300 and MB-330 information management
apps and extend apps by using
of supply chain management Microsoft Power Platform • Implement inventory
concepts. technologies
Instructor-led training management
OR Course MB-300T00: Microsoft • Configure administrative • Implement and manage
• You’re responsible for Dynamics 365: Core Finance features and workflows Supply Chain processes
implementing a solution that and Operations • Manage finance and operations • Implement warehouse
includes procurement, trade, data
Course MB-330T00: Microsoft management and
logistics, warehouse management,
Dynamics 365 Supply Chain • Validate and support solutions transportation management Microsoft Certified:
or transportation management.
Management Dynamics 365 Supply Chain
• Implement master planning
• You hold this certification: Management Functional Consultant
Associate
MB6-894: Free Learning Consultation
Distribution and Trade in Dynamics 365 Supply Chain
2-Hr Private Group Training
Microsoft Dynamics 365 for Management functional consultants
Finance and Operations streamline cost accounting, inventory
management, master planning, and
warehouse management for their clients.

Products featured
• Asset Management (add-in) • Dynamics 365 Supply Chain Management
• Dynamics 365 Finance • Dynamics 365 Supply Chain Management,
Not right for you? Browse all Microsoft Dynamics 365 certifications
• IoT Intelligence (add-in) Manufacturing
The journey to Microsoft Certified:
Dynamics 365 Commerce Functional Consultant Associate
Explore Certification

Start here
Decide if this is the right
certification for you Get trained Build confidence Get recognized

Skills measured: Skills measured:

This certification is a good fit if: Skills outline guides Pass Exam MB-300 and Exam MB-340
• Use common functionality and • Configure Dynamics 365 to earn this certification.
• IT professionals, developers, and MB-300 and MB-340 implementation tools Commerce Headquarters
information workers.
• Configure security, processes, • Configure products, prices,
OR Free Learning Consultation and options discounts, loyalty, and
• Someone who can use the 2-Hr Private Group Training affiliations
• Perform data migration
application functionality in • Manage Point of Sale (POS) in
Microsoft Dynamics 365 • Validate and support the
Dynamics 365 Commerce
Commerce and provide support solution
for the application. • Configure and Manage
Dynamics 365 Microsoft Certified:
• Candidates have a strong Commerce call centers Dynamics 365 Commerce
understanding of unified Functional Consultant Associate
commerce business operations. • Manage e-commerce
They may have experience As a candidate for this
configuring, deploying, and certification, you configure,
maintaining Dynamics 365 deploy, and maintain Dynamics
Commerce. 365 Commerce applications.

Products featured
• Dynamics 365 Commerce
Not right for you? Browse all Microsoft Dynamics 365 certifications
The journey to Microsoft Certified:
Dynamics 365 Finance and Operations Explore Certification

Apps Developer Associate

Start here
Decide if this is the right
certification for you Get trained Build confidence Get recognized

Skills measured: Skills measured:

This certification is a good fit if: Skills outline guides Pass Exam MB-300 and Exam MB-500
• Describe finance and • Plan architecture and solution design
to earn this certification.
• You’re a developer who works MB-300 and MB-500 operations apps and extend
• Apply developer tools
with finance and operations apps. apps by using Microsoft Power
Platform technologies • Design and develop AOT elements
OR Instructor-led training
Course MB-300T00: Microsoft • Configure administrative • Develop and test code
• You work with Finance and features and workflows
Operations apps, configuring Dynamics 365: Core Finance • Implement reporting
security, processes, and options. and Operations • Manage finance and
operations data • Integrate and manage data solutions
• You develop and test code. Course MB-500T00: Microsoft
Dynamics 365: Finance and • Validate and support solutions • Implement security and optimize Microsoft Certified:
• You apply developer tools to Operations Apps Developer performance Dynamics 365: Finance and
perform data migration, implement Operations Apps Developer Associate
reporting, and integrate and
manage data solutions. Free Learning Consultation The Dynamics 365 Supply Chain
Management, Manufacturing functional
• You hold this certification: 2-Hr Private Group Training
consultant implements manufacturing
MB6-894 business solutions to meet customer
Financial Management in business requirements.
Microsoft Dynamics 365 for
Finance and Operations

Products featured
• Power Apps • Dynamics 365 Supply Chain Management
• Power BI • Dynamics 365 Supply Chain Management,
Not right for you? Browse all Microsoft Dynamics 365 certifications
• Dynamics 365 Finance Manufacturing
The journey to Microsoft Certified:
Dynamics 365 Business Central Explore Certification

Functional Consultant Associate

Start here
Decide if this is the right
certification for you Get trained Build confidence Get recognized Continue to grow

Skills measured:
This certification is a good fit if: Skills outline guides Pass Exam MB-800 to Explore these
• Set up Business Central earn this certification. certifications next
MB-800
• You’re a functional consultant. • Configure financials • Power Platform
OR • Configure sales and purchasing Fundamentals
Instructor-led training
• You implement core application Course MB-800T00: Microsoft • Perform Business Central
setup processes for small and Dynamics 365 Business Central operations
medium businesses. Functional Consultant
• You implement and configure
Dynamics 365 Business Central, Microsoft Certified:
including setting up core Free Learning Consultation Dynamics 365 Business Central
functionality and modules and Functional Consultant Associate
2-Hr Private Group Training
migrating data to Business Dynamics 365 Business Central
Central. functional consultants are responsible
for implementing core application
setup processes for small and
medium businesses.

Products featured

• Dynamics 365 Business Central

Not right for you? Browse all Microsoft Dynamics 365 certifications
The journey to Microsoft Certified:
Dynamics 365 Finance and Operations Explore Certification

Apps Solution Architect Expert

Start here
Decide if this is the right
certification for you Get trained Build confidence Get recognized Continue to grow

Skills measured:
This certification is a good fit if: Skills outline guides Pass Exam MB-700 to Try FastTrack
• Identify solution requirements earn this certification.
• You have significant experience MB-700 Work with the FastTrack team on
as a Dynamics 365 Finance and • Design solution components an implementation, and you may
Operations apps functional be invited to become a FastTrack
Instructor-led training • Define solution testing and
consultant, developer, or recognized solution architect.
management strategies
solution architect. Course MB-700T00: Microsoft
Dynamics 365: Finance and
OR
Operations Apps Solution Architect
• You’re responsible for successful
design, implementation, Microsoft Certified:
deployment, and adoption of an Free Learning Consultation Dynamics 365: Finance and
overall technology solution in Operations Apps Solution
2-Hr Private Group Training
your organization. Architect Expert
The solution architect for Dynamics
365 finance and operations apps is
a trusted advisor who provides
information technology solutions to
meet business needs.

Products featured
• Dynamics 365 Supply Chain Management
• Dynamics 365 Finance
• Dynamics 365 Supply Chain Management,
Not right for you? Browse all Microsoft Dynamics 365 certifications • Dynamics 365 Commerce
Manufacturing
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