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MGT502 Assignmnt 1 Sol

The document discusses two situations involving workplace conflicts and proposes conflict management strategies. In the first situation, a supervisor Ahmed instructs a new hire Fahad on work procedures, but Fahad argues with the approach. Ahmed asserts his position and tells Fahad to follow instructions. The suggested strategy is avoiding with high assertiveness and low cooperation. The second situation involves two temporary employees disagreeing on an advertising campaign plan. As their argument escalates, one employee decides to take a break from the conflict to independently consider a resolution. The proposed strategies are accommodation, compromise, and avoidance.

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Sth. Bilal Bashir
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704 views

MGT502 Assignmnt 1 Sol

The document discusses two situations involving workplace conflicts and proposes conflict management strategies. In the first situation, a supervisor Ahmed instructs a new hire Fahad on work procedures, but Fahad argues with the approach. Ahmed asserts his position and tells Fahad to follow instructions. The suggested strategy is avoiding with high assertiveness and low cooperation. The second situation involves two temporary employees disagreeing on an advertising campaign plan. As their argument escalates, one employee decides to take a break from the conflict to independently consider a resolution. The proposed strategies are accommodation, compromise, and avoidance.

Uploaded by

Sth. Bilal Bashir
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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MGT 502 Situation 1:


Ahmed had been working with Karachi Electric Company for the past sixteen years. Fahad was a
recent hire, and he needed extensive training to perfom his job. While Ahmed was in the
supervisory position and explained the work processes to Fahad , Fahad shared an alternate to
perform that task procedure and argued about the current work procedures. Ahmed was entirely
sure about the need and the importance of the actual goal, so he abruptly asked Fahad to stop
arguing and told him to follow his instructions

Conflict Strategy Analysis


Management
Strategy
Avoiding Level of
Assertiveness:High
Competing Level of
Cooperation: low

Situation 2:
In an advertising company, Mr. Rayan worked on a new advertising campaign while a temporary
employee Majid joined him for this campaign. Both were together only for this project, and
Majid had to return to his department in a week. As they started working on that campaign, they
disagreed on choosing the best plan to be implemented and went into an argument while both
were not confident and focused on achieving the work goals. They also realized that it’s a
temporary work setting, and they will not have to bear each other forever. They became louder
and angrier as they tried to compromise on their disagreement. Mr. Rayyan then decided to walk
away and better ignore Majid. Taking a break from that argument gives Rayan and Majid time to
independently think and work through the conflict.
Conflict Management Strategy Analysis
Strategy Strategy
Accommodating Level of Assertiveness: low
Compromising Level of Cooperation: high
Avoiding

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