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A Dialogue Between A Shopkeeper and A Customer Buy Conversation Topics Dialogs Information Gap Activi - 85519

A customer visits a shoe shop to buy a new pair of black shoes. The shopkeeper helps the customer try on different pairs, as the first black pair feels too tight. Although a second pair fits better, the customer does not like the shiny color. The shopkeeper has the shoes in white, brown, grey and red, so the customer tries a white pair that fits well. The customer purchases the white shoes for $49.99 by card.

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Syeda Fizah
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2K views3 pages

A Dialogue Between A Shopkeeper and A Customer Buy Conversation Topics Dialogs Information Gap Activi - 85519

A customer visits a shoe shop to buy a new pair of black shoes. The shopkeeper helps the customer try on different pairs, as the first black pair feels too tight. Although a second pair fits better, the customer does not like the shiny color. The shopkeeper has the shoes in white, brown, grey and red, so the customer tries a white pair that fits well. The customer purchases the white shoes for $49.99 by card.

Uploaded by

Syeda Fizah
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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A dialogue between a shopkeeper and a customer buying shoes

Transcript

Shopkeeper: Can I help you?


Customer: Yes please. I want some black shoes.
Shopkeeper: With laces or slip-on?
Customer: With laces please.
Shopkeeper: What size?
Customer: Ten I think but would you measure my foot?
Shopkeeper: Certainly! Yes it is ten. Now... how about these?
Customer: Well, they feel a bit tight here. Can I try a different pair of shoes?
Shopkeeper: Of course. Try these.
Customer: They're a better fit, but I don't like the colour. They are too shiny. Have you got
them in some other colour?
Shopkeeper: Yes we do. We have white, brown, grey and red.
Customer: Could I try on the white pair, please?
Shopkeeper: One moment. I’ll grab the white ones for you……… There we go.
Customer: Thank you…… I like white better and they fit nicely. I’ll take them!
Shopkeeper: Certainly. Anything else?
Customer: No, that’s all. How much are they?
Shopkeeper: It comes to $49.99. Would you like to pay by cash or card?
Customer: Card, please.
Shopkeeper: No problem…… Here’s your receipt. Thank you and please come again.
Customer: You too. Bye.
Shopkeeper: Bye.

A dialogue between a shopkeeper and a customer buying shoes

Choose the words or phrases to complete the text.

1 Created by Auphelia/Retail/ A dialogue between a shopkeeper and a customer buying shoes


brown cash tight again else colour size moment laces
pair receipt much foot shiny black shoes better please ten

Shopkeeper: Can I help you?


Customer: Yes please. I want some (1) ____________________.
Shopkeeper: With (2) ____________ or slip-on?
Customer: With laces (3) ______________.
Shopkeeper: What (4) ___________?
Customer: Ten I think but would you measure my (5) __________?
Shopkeeper: Certainly! Yes it is (6) __________. Now... how about these?
Customer: Well, they feel a bit (7) ___________ here. Can I try a different (8) _________ of
shoes?
Shopkeeper: Of course. Try these.
Customer: They're a better fit, but I don't like the (9) _____________. They are too (10)
____________. Have you got them in some other colour?
Shopkeeper: Yes we do. We have white, (11) _____________ , grey and red.
Customer: Could I try on the white pair, please?
Shopkeeper: One (12) ________________. I’ll grab the white ones for you……… There we go.
Customer: Thank you…… I like white (13) ____________ and they fit nicely. I’ll take them!
Shopkeeper: Certainly. Anything (14) __________?
Customer: No, that’s all. How (15) __________ are they?
Shopkeeper: It comes to $49.99. Would you like to pay by (16) _________ or card?
Customer: Card, please.
Shopkeeper: No problem…… Here’s your (17) ________________. Thank you and please
come (18) ______________.
Customer: You too. Bye.
Shopkeeper: Bye.

Question/Answers

1. Look at the dialogue. Who is it between?

_____________________________________________________________________________
________

2. What does the customer want to buy?

_____________________________________________________________________________
________

3. What type of shoes does she want to buy?

2 Created by Auphelia/Retail/ A dialogue between a shopkeeper and a customer buying shoes


________________________________________________________________________________
_____

4. Why does the customer ask the shopkeeper to measure her foot?

_____________________________________________________________________________
________

5. What foot size is the customer?

_____________________________________________________________________________
________

6. How do the black shoes feel for the customer?

_____________________________________________________________________________
________

7. Does she like the next pair of shoes after the black pair? Why? Why not?

_____________________________________________________________________________
________

8. Which colour does the customer ask for to try on?


_____________________________________________________________________________
________

9. How much are the white pair of shoes?


_____________________________________________________________________________
________

10. Write YES or NO.


a. The customer wants some slip-on black shoes. ________
b. The customer has is a size eight. ________
c. The shopkeeper measures her own foot. ________
d. The black pair of shoes feel tight. ________
e. The customer doesn’t like the colour of the second pair
of shoes. ________
f. The shoes come in white, brown, grey and blue. ________
g. She buys the white pair of shoes. ________
h. The shoes cost $59.99. ________
i. The customer pays by card. ________

3 Created by Auphelia/Retail/ A dialogue between a shopkeeper and a customer buying shoes

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