CIEL CONSULTING

STUDENT WORKBOOK
PROJECT MANAGEMENT PRO
Lesson 1 – Introduction to Project Management
Task 1 - Class Work Time: 3 mins

List three (3) words that describe what a Project means to you.

a)
b)
c)

Task 2 - Class work Time: 3 mins

Write down one (1) personal project you hope to achieve before the end of the year.

Project Description:

Proposed Budget:
Proposed Start Date: Proposed Finish Date:

Based on the explanation of operations, write down one (1) operational activity you currently
engage in

What is Project Management?

Task 3 -List the five (5) key words associated with project management.

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 Who are Stakeholders?

Task 4 - Group work Time: 5 mins

Ciel Consulting is developing a new mobile phone app. The app will enable users pay their Taxes using
their mobile phones. This app will work on all mobile operating systems around the world and will
work on any 3G network. This project will involve major Telecommunication firms around the world as
well as the governments of the host countries. Millennium communications has agreed to sponsor the
project from research stage to eventual launch. You have been appointed as the Project Manager for
the project; your first task is to identify the stakeholder groups and the various stakeholders you think
might be involved in this project.

Project Role

Task 5 - Assignment

Identify and summarise the responsibilities of project stakeholders according to the PMBOK Guide 5

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 Programmes and Portfolios

Task 6 – Class work Time: 2 mins

Tick as appropriate

Activities Project Program Portfolio

a) Ciel Consulting is organizing a training for facilitators in
the project dept.
b) Ciel Consulting human resources dept. organizes a
retreat for senior managers and a team building
session for junior staff all geared towards creating a
better work environment.
c) Ciel Consulting is planning to launch a new training,
organize a workshop for the state government, and
upgrade its entire IT infrastructure.

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 Lesson 3 – Project Management Framework
Task 7 - Class work. Time: 5 mins

List the 5 process groups and provide brief explanation on each

Process Group Explanation

Project Management knowledge areas

Task 8: - Class work Time: 10 mins

List the 10 knowledge areas and provide brief explanation on each

Knowledge
Explanation
Area

Lesson 4 – Project Integration Management

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 Project selection techniques

Task 9– Class work Time: 5 mins

Ciel Consulting is considering two (2) delivery options for the proposed new mobile app for tax
collection. The first option (project X) is to outsource the app development; the second option (Project
Y) is to develop the app in house.

Choose a project delivery option to implement the following techniques

Net Present Value

Internal Rate of Return (IRR)

Payback period

Benefit Cost Ratio (BCR)

Return on Investment (ROI)

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Task 10– Class work Time: 5 mins

The Managing Director’s priorities are to generate revenue, then reduce cost and lastly consider if
project supports company policies. The company policy states project that utilizes internal resources
are always considered first when compared to outsourced projects.

Using the Weighted Scoring Model decide on the delivery option to execute the project. Make
assumptions for the weight and scoring for each delivery option.

Criteria Weight Delivery Option 1 Delivery Option 2

Score Total Score Total

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 Develop Project Charter

Task 11: - Group work Time: 15 mins

Ciel Consulting has asked you to develop a project charter for the tax mobile app development, you
have also been given the authority to make suggestions on what the charter should contain based on
your experience. Use the template provided to complete a brief charter.

Project Charter Template

Project Title
Project Sponsor Date Prepared
Project Manager Project Customer

Project Purpose or Justification

Project Description

High-Level Requirements

High-Level Risks

Project Objectives Success Criteria Person Approving

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 Scope

Time

Cost

Other

Summary Milestones Due Date

Estimate Budget

Stakeholder(s) Role

Project Manager
Responsibilities

Authorities

Approvals

Project Manager Signature Sponsor/Authorizer Signature

Project Manager Name Sponsor/Authorizer Name

Date Date

Project management plan

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Task 12 – Class work Time: 5 mins

List 5 reasons why you need a plan for a project

a)
b)
c)
d)
e)

Perform integrated change control

Task 13 – Class work Time: 3 mins

Rearrange the following statement in the order in which change is managed

Statement Order
Assess the impact of change
Document change in log
Raise change request
Change board reviews change

Task 14 - Assignment

Research and list the 3 ways a project can come to an end

Lesson 5 – Scope Management

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 Scope Management

Define Scope

Task 15 – Group Work Time: 15 mins

Project Scope statement Template

Project Title Date Prepared

Product Scope Description

Project Deliverables

Project Acceptance Criteria

Project Exclusions

Project Constraints & Assumptions

Task 16 – Class work Time: 15 mins

Complete a mini WBS for the new tax mobile app development.

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 Mobile App

1.0 2.0 3.0

Design Build Launch

WBS Dictionary Template

Complete the WBS dictionary for two (2) of the workpackages on your WBS.

WBS Code WBS Component Description

Lesson 6 – Schedule Management

Schedule Management

Task 17 Time: 5 minutes

• As the project manager for the new tax mobile app development, identify the set of activities
you will perform to secure the venue for the app launch identified in your WBS.

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 a)
b)
c)
d)
e)
f)
g)
h)

Task 18 – Class work Time: 3 minutes

List the activities identified in task 1 in the order in which you intend on performing them in the table
below

Task 19 – Class work Time: 3 minutes

Use the table below, provide the approximated completion time for each activity in the duration
column. Use the analogous estimation technique.

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S/ Activities Dependence Duration Cost Resources
No

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Project work - Create a Schedule Using MS Project

a. Develop a schedule for project with Microsoft Project; use the completed WBS created to
complete this task. Your schedule must include;

 All schedule activities

 Milestone list
 Dependencies
 Resources
 Timelines (Start and End dates)

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 Lesson 7 – Cost Management
Cost Management

Task 20 – Class work Time: 3 minutes

Using analogous technique identify the estimated amount required to complete each activity you
listed in lesson 6

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 Lesson 8 – Quality Management
Quality Management

Task 21 – Class work Time: 5 minutes

Complete one of the project requirements, use the example provided as a guide

Project Project Quality Inspection

Requirement Deliverables Criteria Method
Hall for the app  Large hall  Capacity: 100 seating  Physical
Launch  Backup classroom style inspection
power  40KVA Generator  Physical
 Central  Within state capital inspection
location  LGA Check
Entertainment
during the app
launch

Tax Mobile App

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 Lesson 9 – Resource Management
Resources Management

Task 22 - Group Work Time: 5 minutes

• Using the table in the previous task; identify the roles that will be completing the
activities in the resource column

Task 23 - Group Work Time: 5 minutes

As a project manager, you have been asked to assemble a highly skilled project team, list 5 steps
you will take to achieve this task.

a)
b)

c)

d)

e)

Task 24 – Class work Time: 5 minutes

List 7 methods of training that can be used to improve the competence and knowledge of
employees.

a)
b)

c)

d)

e)
f)
g)
h)

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 Lesson 10 – Communications Management
Communications Management Plan

Task 25 – Class work

Time: 15 minutes

Develop your communication plan for the new tax mobile app you are working on, use two (2) of
the stakeholders you identified for the plan

Who gets the What kind of info do they When he gets the Who provides the How the information
info want (Requirements) information information (Whom) will be provided
(Stakeholder (Frequency) (Method)
)

Lesson 11 – Risk Management

Risk Management

Task 26 – Group work Time: 10 minutes

Identify 10 risks that can affect or disrupt the new tax mobile app development

Task 27 – Group work Time: 10 minutes

Calculate the Expected Monetary Value for each of the identified risk by combining their
probability and impact.

S/No Potential Risk Probability Impact EMV

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Class work Time: 10 minutes

Rearrange the risk in the order of priority, that is, place the risk with the most significant Estimated Monetary Value (EMV) at the top and the least EMV at
the bottom.

Task 28 Provide a strategy you intend on using to eliminate or mitigate the risk you have identified in the previous

S/No Potential Risk EMV Response Strategy

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 Lesson 12 – Procurement Management
Task 29 – Class work Time: 5 minutes

• List 5 reasons why we should use a signed agreement for the proposed partnership between Ciel
Consulting and Millennium communications who is sponsoring the project.

a)
b)

c)

d)

e)

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 Lesson 13 – Stakeholder Management
Identify Stakeholder

Task 30 Time: 10 minutes

Complete the table below, use 2 stakeholders identified earlier in the project to complete the stakeholder register

Name Department /Role Knowledge Level Expectations Influence Levels Phone Email

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