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7 C's

The document discusses the 7 C's of effective communication which are clear, correct, complete, concrete, concise, consideration, and courteous. These C's provide a checklist to improve professional communication skills and ensure the message is understood as intended.

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Noobx ThuG
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13 views

7 C's

The document discusses the 7 C's of effective communication which are clear, correct, complete, concrete, concise, consideration, and courteous. These C's provide a checklist to improve professional communication skills and ensure the message is understood as intended.

Uploaded by

Noobx ThuG
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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What are the 7 C’s of

effective communication?
Definition: The 7 C’s of Communication is a checklist
that helps to improve the professional communication
skills and increases the chance that the message will be
understood in exactly the same way as it was intended.

To have effective communication, one should keep


the following 7 C’s of communication in mind:

1. Clear: The message should be clear and easily


understandable to the recipient. The purpose of the
communication should be clear to sender then only the
receiver will be sure about it. The message should
emphasize on a single goal at a time and shall not
cover several ideas in a single sentence.
2. Correct: The message should be correct, i.e. a correct
language should be used, and the sender must ensure
that there is no grammatical and spelling mistakes.
Also, the message should be exact and well-timed. The
correct messages have a greater impact on the receiver
and at the same time, the morale of the sender
increases with the accurate message.
3. Complete: The message should be complete, i.e. it
must include all the relevant information as required by
the intended audience. The complete information gives
answers to all the questions of the receivers and helps
in better decision-making by the recipient.
4. Concrete: The communication should be concrete,
which means the message should be clear and
particularly such that no room for misinterpretation is
left. All the facts and figures should be clearly
mentioned in a message so as to substantiate to
whatever the sender is saying.
5. Concise: The message should be precise and to the
point. The sender should avoid the lengthy sentences
and try to convey the subject matter in the least
possible words. The short and brief message is more
comprehensive and helps in retaining the receiver’s
attention.
6. Consideration: The sender must take into
consideration the receiver’s opinions, knowledge,
mindset, background, etc. in order to have an effective
communication. In order to communicate, the sender
must relate to the target recipient and be involved.
7. Courteous: It implies that the sender must take into
consideration both the feelings and viewpoints of the
receiver such that the message is positive and focused
at the audience. The message should not be biased
and must include the terms that show respect for the
recipient.
Note: This checklist applies to both the written and oral
communication.

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