Job Club Book
Job Club Book
Club Work
Book of
1OB CLUB CONTENTS
Introduction
Disability Service Standards
Job Club Rules
Topic 1
Career IdentiIication
Topic 2
What are the rewards oI having a job?
Career Plans
Topic 3
Resume
Topic 4
Jobseeking
Topic 5
Overcoming Barriers
SelI Esteem
Topic 6
Personal Presentation
Topic 7
Interview Techniques
Topic 8
Starting your new Job
Nova Employment Office visit
Presentation of Certificates
WELCOME TO 1OB CLUB
Job club is run by NOVA Employment and Training. NOVA is
an organisation specialising in assisting people who have a
disability Iind and maintain open employment. We are a Iree
service Iunded by the Department oI Family and Community
Services.
The Job Club program has been designed to prepare young
school leavers Ior the world oI open employment. It speciIically
looks at what is involved in the Iollowing areas:
Career IdentiIication
Reasons to Iind a job
Setting and reaching your goals
Resume
Job Seeking
Overcoming barriers
SelI esteem
Personal presentation
Interview techniques
Things you should know when starting your new job
When you have Iinished the Job Club Program there will be a
presentation where you will be issued with a CertiIicate.
II you require the assistance oI NOVA Employment in Iinding a
job, give us a call, we`d love to hear Irom you!
Phone: 1800 656 537
What NOVA Offers You
NOVA Employment is a Iree service Iunded by the Department
oI Family and Community Services. Nova`s role is to assist
people who have a disability to Iind and maintain open
employment. In our eIIorts to help you Iind a job you are
interested in we will:
Develop your job seeking skills through you coming along to
Nova`s Job Club program
Help you write a proIessional resume
Allow you to use computers, photocopiers, telephones and
stationery so that you can work towards Iinding a job
Help you with job applications
Speak with employers about giving you a job
Help you to learn your new job (when you get it) by having
your Employment Consultant go to work with you and
support you until you are Iamiliar with your role.
By doing these things NOVA Employment helps hundreds of
people find a job each year. We cannot do all of this on our
own so we ask you to help by doing the following things:
Look through the newspapers about three times a week Ior a
job that you are interested in (ask someone Ior help iI you
have any problems)
Speak to your Iamily, Iriends and neighbours and ask them to
tell you iI they hear oI a job you would be interested in
(you`ll need to tell them what sort oI work you want).
Go to Centrelink and look at the jobs available on their touch
screen computers.
THE DISABILITY SERVICE STANDARDS
Standard One - Service Access
Each client seeking a service has access on the basis of relative
need and available resources.
This is about services being there Ior people who need them
most.
Standard Two - Individual Needs
Each person with a disabilitv receives a service which is
designed to meet, in the least restrictive wav, his or her
individual needs and personal goals.
This is about providing a service that helps clients to do the
things they want and achieve their personal goals.
Standard Three - Decision making and Choice
Each person with a disabilitv has the opportunitv to participate
as fullv as possible in making decisions about the events and
activities of his or her dailv life.
This is about the staII and management listening to what clients
say about the things they want and the way the service is run.
Standard Four - Privacy, Dignity and ConIidentiality
Each clients right to privacv, dignitv and confidentialitv in all
aspects of his or her life is recognised and respected.
This is about the service keeping inIormation about clients
private and treating them with respect.
Standard Five - Participation and Integration
Each person with a disabilitv is supported and encouraged to
participate and be involved in the life of the communitv.
This is about the service helping clients to get out into the
community and do the same sorts oI things as other people.
Standard Six - Valued Status
Each person with a disabilitv has the opportunitv to develop and
maintain skills and to participate in activities that enable him
or her to achieve valued roles in the communitv.
This is about services treating clients as adults and giving them
help to do the sorts oI things that other people do.
Standard Seven - Complaints and Disputes
Each client is free to raise and have resolved anv complaints or
disputes he or she mav have regarding the agencv or service.
This is about staII and managers listening to clients and trying to
sort out any problems they are having with the service or staII.
Standard Eight - Service Management
Each agencv adopts sound management practices which
maximise outcomes for clients.
This is about services running well and doing their best Ior you.
Standard Nine - Employment Conditions
Each person with a disabilitv enfovs comparable working
conditions to those expected and enfoved bv the general
workforce.
This is about the client getting the same working conditions as
other workers.
Standard Ten - Employment Support
The emplovment prospects of each person with a disabilitv are
maximised bv effective and relevant support.
This is about the service providing the client with the help they
need to get and keep the sort oI work they want.
Standard Eleven - Employment Skills Development
The emplovment prospects of each person with a disabilitv are
maximised bv effective and relevant training.
This is about the service giving the client a chance to get
training that will help them get job they want.
Standard Twelve - Protection oI Human Rights and Freedom
Irom Abuse
Take steps to trv to stop abuse and neglect
of vourself.
This is about standing up Ior your legal and human rights.
Treat everyone, as you would like to be
treated
2. Who do you know that works in this industry?
3. What interests you about these jobs?
4. What kind of job wouldn`t you like to do?
5. Have you had any work experience?
YES
Where? (company name) Where would you
like to do some?
What did you do there?
What did you like about it?
Was there anything you didn`t like about it?
YES
NO
6. What courses have you done at TAFE or college?
7. What do you like doing when you are not at school?
8. Tick the box next to the jobs that you think you would like to
do, you can tick as many as you like.
Packer/ Storeman
Boat building
Building
Construction
Cabinet making
Carpentry
Painting
Plumbing
Tiling
Labouring
Landscaping
Automotive electrician
Car parts and accessories
Motor mechanic
Panel beater
Spray painter
Sales assistant
Checkout operator
Kitchen hand
Bar person
Waiter/Waitress
Car detailing
Lawn mowing
Gardening
Childcare
Assistant nurse
Cleaning
OIIice work
Computing
Courier
Electrician
Hairdressing
Beauty therapist
Welding
Boilermaker
Sheetmetal worker
I.
Z.
3.
4.
b.
o.
7.
8
9.
I0
1. A good way to Iind out iI you like a job is to do some
work
2. A type oI public transport
3. You can work any amount oI hours, and might be on call iI
you are hired as one oI these
4. A landscaper or a builder will do this sort oI labour
5. Work oI a weekend or at night
6. Days in the week
7. Someone who works in an oIIice or a supermarket would
work here
8. You might have to do this up to 90 minutes each day
9. You can do these at TAFE or college
10. Opposite to number question 7
HOW DO YOU REACH YOUR GOALS?
Stay positive
Make sure your goals are achievable
Set a plan and stick to it
WHY SET A PLAN?
A plan helps you to set a direction.
A plan makes sure you are going Iorward, not around in
circles.
A plan helps you to Iocus on exactly what needs to be done.
A plan helps you avoid being side-tracked by other things.
A plan puts within reach, things that seem unachievable.
HOW TO SET A PLAN
When we set a plan Ior employment we call it a career plan. The
aim oI a career plan is to look at the things you need to do to
achieve your long-term employment goals.
A CAREER PLAN WILL:
IdentiIy your long term goals Ior employment
Clearly outline each step that needs to be taken to achieve
your goal
Tell us how we will go about achieving each step
CAREER PLAN
NAME: ________________________
DATE: ________________________
EMPLOYMENT GOAL: ___________________________
___________________________________________________
___________________________________________________
___________________________
WHAT DO I NEED
TO DO?
HOW AM I GOING TO DO IT?
LEARN
EARN
PLAN
POSITIVE
FRIENDS
ACHIEVE
GOALS
WAGES
A O 8 P P V L E A P M
W C P L A M P Y P I 0
M H O S A P E 0 L M J
M 0 S A V E S O P L E
F 8 I I U A D A S V P
P V T S C C E L T O P
I W I J S H I S E O P
E E V F I X P H V F O
M E E S I Q I Y E D U
D V A W L Z Y W P L D
S E O E L W A 0 E S O
H I 8 Y S 8 P I 0 S 0
F H P L J M Y W O P I
Y C E M O M E Y I M P
C A P E E P W P W E D
MONEY
CAREER
SAVE
REACH
WORK
SKILLS
PROUD
WHAT IS A RESUME?
It is an advertisement about you.
It is a tool that will help you get the job you want.
It is a summary oI you, about your education, achievements, and
experience.
WHAT DO YOU PUT IN A RESUME?
A summary oI all your work experience
Your contact details
School reports
A list oI reIerees
Copies oI work experience reports
Written reIerences
ReIerees are people that an employer can phone to Iind out
about you.
Written reIerences can be Irom previous employers, teachers,
close Iamily or Iriends.
THINGS TO REMEMBER WHEN PUTTING
TOGETHER YOUR RESUME
Always use a heading at the top oI each section/page
Have your resume typed in point Iorm
No typing or spelling mistakes (have someone check it Ior
you)
Only put in necessary inIormation
Keep spare copies (photocopies)
Keep a list oI companies you have given a resume to
Keep all your originals in a Iolder to avoid being damaged
Keep your resume in a saIe place, where it is easy to Iind
Keep your resume on a computer disk, so iI you need to
update it you do not need to type the whole resume again
THE RESUME OF
(your name)
PERSONAL DETAILS
DATE OF BIRTH:
ADDRESS:
PHONE NUMBER: (02)(h)
(m)
CAREER OB1ECTIVE (what your career goal is)
EDUCATION
(year you completed course) (where you did the course)
(name oI the course)
WORK EXPERIENCE
(month & year you did work exp.)
(where you did work exp.)
Duties:
(list all the duties you had at work exp.)
(month & year you did work exp.)
(where you did work exp.)
Duties:
(list all the duties you had at work exp.)
EMPLOYMENT HISTORY
-
(month and year you started- month and year you Iinished your job)
(name oI the company you worked Ior)
Duties:
(list all the duties you had at that job)
-
(month and year you started- month and year you Iinished your job)
(name oI the company you worked Ior)
Duties:
(list all the duties you had at that job)
INTERESTS/HOBBIES
(Make a list oI all the things you enjoy doing in your spare time)
REFERENCES
Name:
Position:
Company:
Phone Number:
Name:
Position:
Company:
Phone Number:
Fill in the blanks:
1. A is a person that an employer can phone to
Iind out about you.
2. A resume is an about you.
3. Written reIerences can be Irom previous
employers,, close Iamily Iriends.
4. Your resume should have no typing or
mistakes.
5. You should always keep originals in a Iolder to avoid them
being .
6. Your resume should have a Ior each section.
7. Your objective tells people about what you
want to achieve.
8. The dates oI your work experience should include the
month and .
9. You include any jobs you`ve had under the
history heading.
10. You should keep your resume where you can easily
it.
11. To avoid you typing your whole resume again iI
something changes you should keep it on a
.
12. You should keep a list oI the you have given
your resume to.
SPELLING REFEREE
TEACHERS CAREER
HEADING YEAR
DAMAGED EMPLOYMENT
ADVERTISEMENT COMPUTER DISK
FIND COMPANIES
THE 1OB MARKET
ADVERTISED
JOB
NETWORK
AGENCIES
OTHER
Where would job`s be ADVERTISED?
What is a 1OB NETWORK AGENCY?
What would come under the OTHER SECTION?
1OBSEEKING METHODS
Check positions vacant in newspaper
Go to Centrelink and use their touch screens
Check Internet employment sites
Visit job network providers
Talk to Iamily and Iriends
Internet websites
www.jobsearch.com.au
www.careerone.com.au
www.employment.com.au
www.jobsearch.ninemsn.monster.com.au
www.seek.com.au
APPLYING FOR ADVERTISED
POSITIONS
STEP ONE
Have a pen, paper, and a copy oI your resume handy
STEP TWO
Introduce yourselI
Eg. 'Hi, my name is
STEP THREE
Ask Ior the person you need to speak to
e.g. 'Can I speak to
(II no name is speciIied, move on to Step 4)
STEP FOUR
Tell them why you are calling
e.g. 'I`m calling about the position in the
newspaper
STEP FIVE
Ask Ior more inIormation about the job
Eg. "Could I please have some more inIormation about the
position?"
- where is your company located
- what are the duties involved
- will I need to have my own car
- how many hours per week
`` DON`T ASK HOW MUCH YOU WILL BE PAID ``
(reason that you are applying Ior the job)
Enclosed is a copy oI my resume. I look Iorward to hearing
Irom you.
Yours truly,
(your signature)
(your name)
Paste advertised position here
2. ~
1.
3. 4. 5.
6.
7.
8. 9.
10.
11. ~
12.
1. Jobs can be in the newspaper.
2. To send your resume away Ior a job is to Ior it.
3. Some employers like you to them to arrange an interview.
4. You can look on the job website Ior jobs.
5. When you call about a job you should have a pen, paper and your .
6. You should let your know that you are looking Ior a job.
7. The person you call about a job is called the person.
8. Always make sure you have the correct address.
9. Jobs can be advertised in the .
10. You can Iind inIormation about companies on the .
11. Jobs are advertised in the vacant section oI the newspaper.
12. When you Iirst ring about a job you should NOT ask how much you
would be .
HOW TO OVERCOME BARRIERS TO
GETTING A 1OB
BARRIER POSITIJE NEGATIJE
LACK OF
WORK
EXPERIENCE
Don`t take bad habits with
you. Can be taught new
skills
You might not like
the job. Some
employers need it.
DISABILITY
Have understanding oI
individual needs
May impact on
career choice
LITTLE OR NO
WORK
HISTORY
Come in Iresh, able to
learn tasks Irom the
beginning
Employer can be
suspicious why
someone hasn`t
worked
SELF ESTEEM
WRITE FIVE GOOD THINGS ABOUT YOURSELF:
1.
2.
3.
4.
5.
THINK OF ONE BAD HABIT ABOUT YOURSELF
BAD HABIT WAYS TO OJERCOME
COMMUNICATION
TRANSPORT
BARRIER
POSITIVE
EXPERIENCE
GOOD
ESTEEM
HABITS
OVERCOME
YOU
NEGATIVE
DISABILITY
L I U C P O S I T I V E P I E
V W C I P E T T 0 M A P I M D
O E A O P 0 E H A 8 I T S F O
E P 8 M M D O M 8 P U P A E M
E S T E E M S I X T E A E Y P
D T H T W H U A M D W M M S A
I O T 8 P A A M P I A S P C E
S S P A T F S I I F I P I J V
A D Y P P H X D 0 C P O L V I
8 C I P E L D H H F A P E 8 T
I V H I W T M O I E U T O U A
L M P E Q J M P O D P 8 I A 0
I J U P A V 8 L Z 0 M C S O E
T O V E P C O M E P U L D E M
Y L S E C M E I P E P X E C 8
PERSONAL PRESENTATION
When getting ready Ior a job interview what steps should be
taken with your PERSONAL HYGIENE?
CLOTHING?
MAKE UP AND ACCESSORIES?
Be aware oI workplace regulations regarding: Jewelry, Nail
polish etc.
Don't wear too much make-up
Wear appropriate jewelry
Don't use too much perIume or aIter-shave
TIPS ON WHAT TO AVOID
WOMEN:
Untidy hair, (avoid unnatural colours, blue, purple, etc.)
Bright nail polish
Anything sleeveless,
IluIIy, revealing or
clinging
Clothes that are
see-through or gape
Skirts or pants that
show underwear
Dressing in styles too
young or too old
Inappropriate Iabrics
(such as taIIeta, denim)
Clothes too tight or
too large
Too much jewelry
Dark-tinted glasses
indoors
Body odour
TIPS ON WHAT TO AVOID
MEN:
Untidy hair
Poor attempts to
hide baldness
ScruIIy and
unpolished shoes
Ill-Iitting clothes
Dirty or stained
clothes
See - through
business shirts
Worn-out collars
Long-sleeved shirts
rolled above the elbow
Straining or missing
buttons
Sport socks
Dark-tinted glasses
indoors
Ties too long
or short
Body odour
Q O C L O T H E S D H O
W D A D H J E Y H 8 M P
M A M I C U P E O V D E
F H M I E T H O E E E I
L C I A I P O M S F O E
T L C 8 0 E X C P H D A
P E D H F P C M H I O J
8 A I I U S H O W E P E
C M J E L H C Q V I A P
D M I W 8 A A L Q P M 0
E A 8 P J V Z S E Y T X
M S W T E E T H L P 8 S
IRON SHAVE
CLEAN CLOTHES
SHOWER SHOES
DEODORANT MAKEUP
TEETH MANICURE
THE INTERVIEW
A job interview is a meeting between you and an employer. The
employer needs to Iind out iI you are the best person Ior the job.
It also gives you the opportunity to make sure that the job is
right Ior you.
PREPARATION
Find out as much as you can about the company.
- What products/services it provides
This can be found bv looking through brochures or on the
Internet
Think oI questions the employer might ask in the interview
and plan your answers
Think oI questions you would like to ask the employer in the
interview
Find out how to get there
- Be sure oI the address
- Check directions
- Check how long it will take Ior you
to get there (always allow extra
time, in case you are delayed)
Plan what you`re going to wear
- clothing washed and ironed
- shoes clean
THE DAY OF THE INTERVIEW
Getting ready:
Leave yourselI plenty oI time
Have a good breakIast
Pay close attention to personal hygiene and presentation
Go to the toilet beIore you leave home (nerves tend to make you need to go
to the toilet more oIten, and you want to Ieel comIortable during your interview)
What to take with you:
Your resume
The address, where the interview will be held
The directions
Their phone number
Pen and paper
BE ON TIME!!
Get to the interview between Iive and ten minutes early.
Your interview starts as soon as you enter the workplace.
BE POSITIVE!!
If voure sick still go to interview, unless of course, vou are
EXTREMELY sick' If vou dont go vou mav not get another
interview. The emplover mav become doubtful about vour
reliabilitv or enthusiasm. The emplover mav not be able to wait
anv longer to fill the vacancv.
THINGS TO AVOID IN AN INTERVIEW
Arriving late
A weak handshake
Messy/dirty clothes
Wearing dark glasses
Poor eye contact
Smelling oI garlic, alcohol or strong perIume, aItershave
Not turning oII your mobile phone
Smoking - even iI you are told you can
Sitting down beIore you`re asked to
Using the Iirst name oI the interviewer
(Unless they say you can)
Saying bad things about your old boss
Being rude or angry
Showing you want the job too much
THINGS TO AVOID IN AN INTERVIEW cont.
Not prepared Ior the questions
Answering a question iI you don't understand it
Talking too much or not enough
Moving too much, biting your nails and scratching yourselI
Looking bored or yawning
Not showing interest
Not showing excitement
Bringing your Iriends with you
Asking too many questions about wages
Not showing respect Ior the interviewer
Lying!!!
POSSIBLE INTERVIEW QUESTIONS
Why do you want to work Ior the company?
Have you ever done this kind oI work beIore?
Tell me about yourselI?
What are your goals?
Why should we choose you over the other applicants?
Why did you leave your last job?
What are your major strengths?
What are your weaknesses?
What Iive words best describe what you are like?
What are your interests and hobbies?
When could you start work?
POSSIBLE INTERVIEW QUESTIONS cont.
Are there any days when you are not available, iI so, when
and why?
What experience do you have?
What courses have you done?
How will you get to work?
How long do you want to stay in the job Ior?
How do you handle pressure at work?
II someone at work was harassing you, what would you do?
Why did you apply Ior the job?
Are there any questions you would like to ask?
QUESTIONS YOU MIGHT LIKE TO ASK
DURING AN INTERVIEW
How many hours would I be required to work?
Is there a uniIorm/dress code?
Who supplies the uniIorm?
When and how will you be letting applicants know iI they
were successIul?
Will you let people know iI their application was
unsuccessIul?
What are the duties oI the position?
When do you need people to start?
How many people would I be working with iI I am
successIul?
Is there a possibility to increase hours?
Is there the possibility oI promotion within the company?
What sort oI training is provided when learning or being
allocated a new task?
What is the earliest start, and the latest Iinish times?
What award do you Iollow?
True or False:
Wearing board shorts to a job interview
is appropriate dress.
The more perIume the better.
You should always smile.
You should wait Ior the interviewer to
shake your hand.
You should always prepare yourselI Ior
the interview.
You should take a spare copy oI your
resume with you.
It doesn`t matter iI you`re late,
because interviewer`s always are.
You should always double-check the
address.
You should talk as much as possible.
You can leave your mobile phone on.
You should get to the interview an hour
early.
There is no need to be nice to the
receptionist.
It`s okay to tell little lies in an
interview.
STARTING YOUR NEW 1OB
Your employer must meet conditions outlined in the industrial
award they Iollow. Some oI these conditions include:
Award wages
Hours oI work
Meal breaks
Payment oI wages
Annual leave
Sick leave
Occupational Health and SaIety
Dismissal
Workers Compensation
Superannuation
Fair work place ( no harassment or discrimination)
Amenities
Allowances
WORK ETHIC
Points to remember when working: -
Always keep busy - iI you have Iinished your work, ask Ior
more or help others
Be friendly with the people you work with
Do your work well, but as quick as possible
Always arrive at work on time, and come back Irom breaks
on time
Always look Ior ways you can help out other team
members
Follow the workplace rules
Make sure you always look nice and neat Ior work
Always show respect Ior the boss and others you work with
Don't gossip about other people in the work place
Always concentrate on your job and do your best
Always be honest with your boss and work mates
Don't take things that don't belong to you - even iI it is just
a pen
Make sure you turn off your mobile phone while you are at
work
Don't have your Iriends phone or visit you at your
workplace
1OB DESCRIPTION
Company Name:
Company Phone
Number:
Your Job Title:
Your Duties:
You work: hours per week.
Your Iirst day at
work is:
You start work at:
You Iinish work at:
Morning tea time:
How long:
Lunch time:
How long:
AIternoon tea time:
How long:
Your Gross pay per
Iortnight/week is:
You get paid on:
You can have weeks holiday each year.
To book your holidays you should:
You can have sick days per year.
When you are sick you should call:
You need a doctor`s certiIicate when:
You must wear the Iollowing saIety clothes:
You must Iollow these saIety rules:
AM I READY FOR WORK?
Are your clothes clean and ironed?
Are you showered?
Have you brushed your teeth today?
Have you used deodorant?
Is your hair clean and neat?
Are your nails and hands clean?
Are your shoes clean and repaired?
Do your clothes meet workplace standards?
II you`re a man, have you shaved today?
II you`re a woman, have you applied your make-up careIully?
LOOK IN THE MIRROR, IS YOUR PRESENTATION
APPROPRIATE?
S U R I
N
C A W T
S F T
A R S S
B T
L
T E S E Y
I U
O D I N
L P U A L
T L
T E O
V E R E R
B R S
Fit these words into the pu::le.
AWARD RELIABLE
BREAKS ROSTER
CONDITIONS SAFETY
DUTIES SHIFT
GROSS SUPERANNUATION
INDUSTRY TIME
LEAVE TRIAL
NET UNIFORM
PUNCTUAL WAGE