Veeam Backup & Replication 12

Release Notes
This document provides last-minute information about Veeam Backup & Replication 12, including system
requirements, installation, and upgrade procedure, as well as relevant information on technical support,
documentation, online resources, and so on.

The release version of Veeam Backup & Replication 12 is available for download at veeam.com/backup-
replication-download.html starting from February 14, 2023.

If you are upgrading to Veeam Backup & Replication 12 from previous versions, please review the upgrade
checklist closely before performing the upgrade.

See next:

• System Requirements

• Known Issues

• Installing Veeam Backup & Replication

• Uninstalling Veeam Backup & Replication

• Upgrading Veeam Backup & Replication

• Licensing

• Updating Veeam Backup & Replication License

• Technical Documentation References

• Technical Support

• Contacting Veeam Software

System Requirements
We recommend that all 3rd party software and components are kept at the latest patch level since these
updates often address issues that can cause slow performance, backup failures, and data corruption.

VMware Infrastructure
Platforms
• VMware vSphere1
• VMware vCloud Director
• VMware Cloud on AWS
• VMware Cloud on Dell
• Microsoft Azure VMware Solution
• Google Cloud VMware Engine
• Oracle Cloud VMware Solution

Hosts
• ESXi 8.0 (up to 8.0 U11)
• ESXi 7.0 (up to 7.0 U3)
• ESXi 6.x

Software
• vCenter Server or vCenter Server Appliance 8.0
• vCenter Server or vCenter Server Appliance 7.0 (up to 7.0 U3)
• vCenter Server or vCenter Server Appliance 6.x
• vCloud Director 10.1 to 10.4
1
This version requires Veeam Backup & Replication 12 P20230412. (build 12.0.0.1420 P20230412). For more information, see this Veeam
KB article.

Standalone ESXi hosts are fully supported, so vCenter Server and vCloud Director are optional. However,
whenever they are present, we highly recommend that your register both with Veeam so that VMs can continue
to be tracked as they move across the infrastructure.

Veeam CDP

The following infrastructure requirements only apply when Veeam CDP replication is used:

• The minimum supported ESXi version is 6.5 U2.

• For Cloud Director Continuous Data Protection, the version of target hosts must be 7.0 or higher. Target
hosts of versions 6.5 and 6.7 are not supported.
• Cisco HyperFlex 4.5 (2a) and later can be used as a source or target only with VMware vSphere 7.0 U2
and later. With the previous versions of VMware vSphere, Cisco HyperFlex is not supported.
• Minimum 16GB RAM for source and target ESXi hosts.
• vCenter Server is required (standalone ESXi hosts are not supported).
• Backup server, CDP proxies, vCenter Server, and ESXi hosts must be able to resolve each other’s DNS
names.
• VMware Cloud on AWS is not supported.

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vSphere Virtual Machines
Virtual Hardware
• All types and versions of virtual hardware are supported.
• Virtual machines with virtual NVDIMM devices, with virtual disks engaged in SCSI bus sharing or residing
on PMem datastores are not supported for host-based backup. Please use the agent-based backup to
protect such VMs.
• RDM virtual disks in physical mode, independent disks, and disks connected via in-guest iSCSI initiator
are not supported for host-based backup. Such disks are skipped from processing automatically. If
backing up these disks is required, please use agent-based backup.

OS
• All operating systems supported by VMware vSphere version in use.
• Microsoft VSS integration is supported for Microsoft Windows 2008 and later, except for Nano Server
(due to the absence of VSS framework).
• File-level restore is supported for the following file systems, including Microsoft Windows Logical Disk
Manager (LDM) dynamic disks and Linux Logical Volume Manager (LVM):

OS Supported File Systems

Windows FAT, FAT32
NTFS
ReFS
Linux ext2, ext3, ext4
ReiserFS
JFS
XFS
Btrfs
BSD UFS, UFS2
Mac HFS, HFS+
OES NSS
Solaris UFS
ZFS (except pool versions of Oracle Solaris)

Software

• VMware Tools (optional, recommended)

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Microsoft Infrastructure
Platforms
• Microsoft Windows Server Hyper-V
• Microsoft Hyper-V Server (free hypervisor)
• Microsoft Azure Stack HCI

Hosts
• Hyper-V 2022
• Hyper-V 2019
• Hyper-V 2016
• Hyper-V 2012 R2
• Hyper-V 2012
• Azure Stack HCI

Microsoft Windows 11 Hyper-V (version 21H2, 22H2) and Windows 10 Hyper-V (versions 1909 to 22H2) are
supported only as a target host for Instant Recovery, host-based backup of its VMs is not supported. You can,
however, protect them with agent-based backup.

Microsoft Nano Server with Hyper-V role installed is not supported for any functionality.

Depending on your Windows Server version, some additional hotfixes not included in the Windows Update
distribution must be installed. Please refer to KB1838 for more information.

Software
• Microsoft Windows PowerShell 5.1 (optional, enables network-less guest processing)
• Microsoft System Center Virtual Machine Manager 2012 SP1 to 2022

Standalone Hyper-V hosts and clusters are fully supported, so SCVMM is optional. Registering Hyper-V clusters
may provide better scalability in large environments.

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Hyper-V Virtual Machines
Virtual Hardware

• Supported virtual hardware versions are 5.0 to 10.0

• Both Generation 1 and 2 virtual machines are supported.

• Pass-through virtual disks and guest disks connected via in-guest FC or iSCSI initiators are not supported
for host-based backup. Such disks are skipped from processing automatically. If backing up these disks
is required, please use agent-based backup.

OS

• All operating systems supported by the Hyper-V version in use.

• Microsoft VSS integration is supported for Microsoft Windows 2008 and later, except Nano Server (due
to the absence of VSS framework). The persistent guest agent requires Windows Server 2008 SP2 or
later.

• File-level restore is supported for the following file systems, including Microsoft Windows LDM dynamic
disks and Linux LVM:

OS Supported File Systems

Windows FAT, FAT32
NTFS
ReFS
Linux ext2, ext3, ext4
ReiserFS
JFS
XFS
Btrfs
BSD UFS, UFS2
Mac HFS, HFS+
Solaris UFS
ZFS (except pool versions of Oracle Solaris)

Software

• Hyper-V integration components (optional, recommended)

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Veeam Backup & Replication Server
Hardware

CPU: x86-64 processor (minimum 4 cores recommended).

Memory: 4 GB RAM plus 500 MB RAM for each concurrent job.
Disk Space: 5 GB for product installation and 4.5 GB for Microsoft .NET Framework 4.7.2 installation. 10 GB per
100 VM for guest file system catalog folder (persistent data). Additional free disk space for Instant VM Recovery
cache folder (non-persistent data, at least 100 GB recommended).

Network: 1 Gbps or faster for on-site backup and replication, and 1 Mbps or faster for off-site backup and
replication. High latency and reasonably unstable WAN links are supported.

OS

64-bit versions of the following Microsoft Windows operating systems are supported:
• Microsoft Windows Server 2022
• Microsoft Windows Server 2019
• Microsoft Windows Server 2016
• Microsoft Windows Server 2012 R2
• Microsoft Windows Server 2012
• Microsoft Windows 11 (versions 21H2, 22H2)
• Microsoft Windows 10 (versions 1909 to 22H2)
• Microsoft Windows 10 LTS (versions LTSB 1607, LTSC 1809, LTSC 2021)

Configuration Database
• PostgreSQL 14.x, 15, and 15.1 (version 15.1 is included in the setup)
Note that Veeam Backup & Replication does not support PostgreSQL installations on cloud database
services (for example, Amazon Relational Database Service (RDS).
• Microsoft SQL Server 2012 to 2022

Software
• Microsoft .NET Framework 4.7.2 (included in the setup)
• Windows Installer 4.5 (included in the setup)
• Microsoft Windows PowerShell 5.1 (included in the setup)
• Microsoft SQL Server Management Objects (for SQL Server only, included in the setup)
• Microsoft SQL Server System CLR Types (for SQL Server only, included in the setup)
• Microsoft Report Viewer Redistributable 2015 (included in the setup)
• Microsoft Universal C Runtime (included in the setup)
• System Center Virtual Machine Manager 2012 SP1 to 2022 Admin UI (optional, to register SCVMM server
with Backup & Replication infrastructure)
• Firefox, Google Chrome, or Microsoft Edge (optional, to use Veeam Backup Enterprise Manager web UI)

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Veeam Backup & Replication Console
Hardware

CPU: x86-64 processor.

Memory: 2 GB RAM
Disk Space: 500 MB for product installation and 4.5 GB for Microsoft .NET Framework 4.7.2 installation.
Network: 1 Mbps connection to the backup server. High latency and low bandwidth impact user interface
responsiveness.

OS

64-bit versions of the following Microsoft Windows operating systems are supported:
• Microsoft Windows Server 2022
• Microsoft Windows Server 2019
• Microsoft Windows Server 2016
• Microsoft Windows Server 2012 R2
• Microsoft Windows Server 2012
• Microsoft Windows 11 (versions 21H2, 22H2)
• Microsoft Windows 10 (versions 1909 to 22H2)
• Microsoft Windows 10 LTS (versions LTSB 1607, LTSC 1809, LTSC 2021)

Software
• Microsoft .NET Framework 4.7.2 (included in the setup)
• Microsoft Windows PowerShell 5.1 (included in the setup)
• Windows Installer 4.5 (included in the setup)
• Microsoft SQL Server Management Objects (for SQL Server only, included in the setup)
• Microsoft SQL Server System CLR Types (for SQL Server only, included in the setup)
• Microsoft Report Viewer Redistributable 2015
• Microsoft Universal C Runtime
• Firefox, Google Chrome, or Microsoft Edge (optional, to use Veeam Backup Enterprise Manager web UI)

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Backup Proxy Server (for VMware, Hyper-V, Agents, File Shares)
Hardware
CPU: x86-64 processor (minimum 2 cores or vCPUs). Using multi-core processors improves data processing
performance and allows for more tasks to be processed concurrently.
Memory: 2 GB RAM plus 500 MB for each concurrent task. The actual size of memory required may be larger
and depends on the amount of data to back up, machine configuration, and job settings. Using faster memory
improves data processing performance.
Disk Space: 750 MB for Microsoft Windows-based proxies; 400 MB for Linux-based proxies.
Network: 1 Gbps or faster for on-site backup and replication, and 1 Mbps or faster for off-site backup and
replication. High latency and reasonably unstable WAN links are supported.
OS
For VMware vSphere backup proxy, 64-bit versions of the following Microsoft Windows operating systems are
supported, including Core edition:
• Microsoft Windows Server 2022
• Microsoft Windows Server 2019
• Microsoft Windows Server 2016
• Microsoft Windows Server 2012 R2
• Microsoft Windows Server 2012
• Microsoft Windows 11 (versions 21H2, 22H2)
• Microsoft Windows 10 (versions 1909 to 22H2)
• Microsoft Windows 10 LTS (versions LTSB 1607, LTSC 1809, LTSC 2021)
Besides, 64-bit versions of the following Linux distributions are supported:
• CentOS 7.x
• Debian 10.0 to 11.0
• RHEL 7.0 to 9.1
• Oracle Linux 7 (UEK3) to 9 (UEK R7)
• Oracle Linux 7 to 9 (RHCK)
• SLES 12 SP4 or later, 15 SP1 or later
• Ubuntu 18.04 LTS, 20.04 LTS, and 22.04 LTS
For Hyper-V off-host backup proxy server, the following operating systems are supported, including Core
Edition (Hyper-V role enabled must be enabled on the server):
• Microsoft Windows Server 2022
• Microsoft Windows Server 2019
• Microsoft Windows Server 2016
• Microsoft Windows Server 2012 R2
• Microsoft Windows Server 2012

For agent-based off-host backup proxy server, 64-bit versions of the following Microsoft Windows operating
systems are supported, including Core edition:
• Microsoft Windows Server 2022
• Microsoft Windows Server 2019
• Microsoft Windows Server 2016

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 • Microsoft Windows Server 2012 R2
• Microsoft Windows Server 2012

For file share backup proxy server, 64-bit versions of the following Microsoft Windows operating systems are
supported, including Core edition:
• Microsoft Windows Server 2022
• Microsoft Windows Server 2019
• Microsoft Windows Server 2016
• Microsoft Windows Server 2012 R2
• Microsoft Windows Server 2012
• Microsoft Windows 11 (versions 21H2, 22H2)
• Microsoft Windows 10 (versions 1909 to 22H2)
• Microsoft Windows 10 LTS (versions LTSB 1607, LTSC 1809, LTSC 2021)
SMB 3.0 file share backup from Microsoft VSS snapshots requires Microsoft Windows Server 2012 R2 or later.

CDP Proxy Server

Hardware
CPU: x86-64 processor (minimum 8 cores or vCPUs). Using multi-core processors improves data processing
performance and allows for more tasks to be processed concurrently.
Memory: 16 GB RAM. Using more memory allows for longer peak write I/O periods before a CDP policy switches
to the disk-based write I/O cache. Using faster memory improves data processing performance.
Disk Space: 300 MB plus disk-based write I/O cache (non-persistent data, at least 50 GB recommended). A
larger cache allows for longer network downtime periods before a CDP policy switches to the CBT mode.
Network: 100 Mbps or faster.
OS
64-bit versions of the following Microsoft Windows operating systems are supported, including Core edition:
• Microsoft Windows Server 2022
• Microsoft Windows Server 2019
• Microsoft Windows Server 2016
• Microsoft Windows Server 2012 R2
• Microsoft Windows Server 2012
• Microsoft Windows 11 (versions 21H2, 22H2)
• Microsoft Windows 10 (versions 1909 to 22H2)
• Microsoft Windows 10 LTS (versions LTSB 1607, LTSC 1809, LTSC 2021)
64-bit versions of the following Linux distributions are supported. Note that bash shell and SSH are required.
• CentOS 7.x
• Debian 10.0 to 11.0
• Oracle Linux 7 (UEK3) to 8.3 (UEK R6 U2)
• Oracle Linux 7 to 8.5 (RHCK)
• RHEL 7.0 to 9.1
• SLES 12 SP4 or later, 15 SP1 or later
• Ubuntu: 18.04 LTS, 20.04 LTS, and 22.04 LTS

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Backup Repository Server
These requirements also apply to mount servers (if separated from the repository server), gateway servers for
file shares, object storage and deduplicating appliance-based repositories, and cache repository servers.

Hardware

CPU: x86-64 processor.

Memory: 4 GB RAM, plus up to 2 GB RAM (32-bit OS) or up to 4 GB RAM (64-bit OS) for each concurrently
processed machine (depending on machine size, number of disks, and backup chain length) or file share.

Network: 1 Gbps or faster for on-site backup and replication, and 1 Mbps or faster for off-site backup and
replication. High latency and reasonably unstable WAN links are supported.

OS

64-bit versions of the following Microsoft Windows operating systems are supported, including Core edition:
• Microsoft Windows Server 2022
• Microsoft Windows Server 2019
• Microsoft Windows Server 2016
• Microsoft Windows Server 2012 R2
• Microsoft Windows Server 2012
• Microsoft Windows 11 (versions 21H2, 22H2)
• Microsoft Windows 10 (versions 1909 to 22H2)
• Microsoft Windows 10 LTS (versions LTSB 1607, LTSC 1809, LTSC 2021)
64-bit versions of the following Linux distributions are supported:
• CentOS 7.x
• Debian 10.0 to 11.0
• Oracle Linux 7 (UEK3) to 9 (UEK R7)
• Oracle Linux 7 to 9 (RHCK)
• RHEL 7.0 to 9.1
• SLES 12 SP4 or later, 15 SP1 or later
• Ubuntu: 18.04 LTS, 20.04 LTS, and 22.04 LTS

Bash shell and SSH connectivity are required to deploy the management agent (SSH Server can be disabled
afterward and is not required for updating Veeam components).
For advanced XFS integration, only the following 64-bit Linux distributions are supported:
• Debian 10.0 to 11.0
• RHEL 8.2 to 9.1
• SLES 15 SP2, SP3, SP4
• Ubuntu 18.04 LTS, 20.04 LTS, 22.04 LTS
For other distributions, XFS integration support is experimental, with kernel version 5.4 or later recommended.

Tape Server
Hardware

CPU: x86-64 processor.

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Memory: 2 GB RAM plus 200MB for each concurrent backup task. Restoring VMs directly from tape requires
400MB of RAM per 1TB of the restored virtual disk size. Tape cloning requires 1GB RAM for each concurrent
task.

Disk Space: 300 MB, plus 10GB for temporary data storage for backup and restore operations.
Network: 1 Gbps or faster.
OS

64-bit versions of the following Microsoft Windows operating systems are supported, including the Core
edition:
• Microsoft Windows Server 2022
• Microsoft Windows Server 2019
• Microsoft Windows Server 2016
• Microsoft Windows Server 2012 R2
• Microsoft Windows Server 2012
• Microsoft Windows 11 (versions 21H2, 22H2)
• Microsoft Windows 10 (versions 1909 to 22H2)
• Microsoft Windows 10 LTS (versions LTSB 1607, LTSC 1809, LTSC 2021)

64-bit versions of the following Linux distributions are supported:

• CentOS 7.x
• Debian 10.0 to 11.0
• Oracle Linux 7 (UEK3) to 9 (UEK R7)
• Oracle Linux 7 to 9 (RHCK)
• RHEL 7.0 to 9.1
• SLES 12 SP4 or later, 15 SP1 or later
• Ubuntu: 18.04 LTS, 20.04 LTS, and 22.04 LTS

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WAN Accelerator Server
Hardware

CPU: x86-64 processor. Using multi-core processors improves data processing performance and is highly
recommended on WAN links faster than 10 Mbps.

Memory: 8 GB RAM. Using faster memory improves data processing performance.

Disk Space: Disk space requirements depend on the WAN Accelerator role:
Source WAN Accelerator requires 20 GB per 1 TB of source data to store digests of data blocks of source VM
disks. Disk space consumption is dynamic and changes as unique VMs are added to (or removed from) jobs with
WAN Acceleration enabled.

Target WAN Accelerator requires global cache size as defined by the user (fixed amount). Disk space is reserved
immediately upon selecting the WAN Accelerator as a target one in any job.

Network: 1 Gbps or faster for on-site backup and replication, and 1 Mbps or faster for off-site backup and
replication. High latency and reasonably unstable WAN links are supported.

TIP
Global cache is not leveraged by source WAN Accelerators or by WAN accelerators operating in high-
bandwidth mode, so it does not need to be allocated and populated in such cases.

OS

64-bit versions of the following Microsoft Windows operating systems are supported, including Core edition:
• Microsoft Windows Server 2022
• Microsoft Windows Server 2019
• Microsoft Windows Server 2016
• Microsoft Windows Server 2012 R2
• Microsoft Windows Server 2012
• Microsoft Windows 11 (versions 21H2, 22H2)
• Microsoft Windows 10 (versions 1909 to 22H2)
• Microsoft Windows 10 LTS (versions LTSB 1607, LTSC 1809, LTSC 2021)

Veeam Backup Enterprise Manager

Hardware

Processor: x86-64 processor.

Memory: 4 GB RAM.
Hard Disk Space: 2 GB for product installation plus sufficient disk space to store guest file system catalog from
connected backup servers (according to data retention policy).

Network: 1 Mbps or faster connection to Veeam Backup & Replication servers.

OS

Only 64-bit versions of the following operating systems are supported:

• Microsoft Windows Server 2022
• Microsoft Windows Server 2019

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 • Microsoft Windows Server 2016
• Microsoft Windows Server 2012 R2
• Microsoft Windows Server 2012
• Microsoft Windows Server Semi-Annual Channel (versions 1803 to 20H2)
• Microsoft Windows 11 (versions 21H2, 22H2)
• Microsoft Windows 10 (versions 1909 to 22H2)
• Microsoft Windows 10 LTS (versions LTSB 1607, LTSC 1809, LTSC 2021)

Configuration Database
• PostgreSQL 14, 15 (version 15.1 is included in the setup)
Note that Veeam Backup Enterprise Manager does not support PostgreSQL installations on cloud
database services (for example, Amazon Relational Database Service (RDS).
• Microsoft SQL Server 2012 to 2022

Server Software
• Microsoft Internet Information Services 7.5 or later
• Microsoft .NET Framework 4.7.2 (included in the setup)
• Windows Installer 4.5 (included in the setup)

Client Software
• Firefox, Google Chrome, or Microsoft Edge. The browser must have JavaScript and WebSocket protocol
enabled.
• Microsoft Excel to view reports exported to Microsoft Excel format.

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Backup Target
Backups can be performed directly to the following disk-based storage:
• Local (internal) storage of the backup repository server.
• Direct Attached Storage (DAS) connected to the backup repository server, including external
USB/eSATA drives and raw device mapping (RDM) volumes.
• Storage Area Network (SAN). The backup repository server must be connected to the SAN fabric via
hardware or virtual HBA, or software iSCSI initiator.
• Network Attached Storage (NAS) able to present its capacity as NFS share (protocol versions 3.0 and 4.1
only) or SMB/CIFS share (all protocol versions). Using consumer-grade NAS storage without an
enterprise-grade RAID controller with a battery-backed write cache (BBWC) is not recommended for
reliability considerations.
• Amazon S3
• Google Cloud Storage
• IBM Cloud Object Storage
• Microsoft Azure Blob Storage
• Any S3-compatible object storage (on-premises appliance or cloud storage provider)
• Dell Data Domain (DD OS version 6.2 to 7.10) with the DDBoost license. Both Ethernet and Fibre
Channel (FC) connectivity are supported.
• ExaGrid (firmware version 5.0.0 or later).
• Fujitsu CS800 (CS800 software 3.4.0 or later).
• HPE StoreOnce (firmware version 3.18.18 or later for Gen3 and 4.2.3 or later for Gen4) with Catalyst
license. Both Ethernet and Fibre Channel (FC) connectivity are supported.
• Infinidat InfiniGuard (InfiniGuard software 3.6 or later).
• Quantum (DXi software 3.4.0 or later). Supported Quantum DXi systems include DXi4700 (NAS
configuration), DXi4700 (multi-protocol configuration), DXi 4800, DXi 6900, DXi 6900-S, DXi 9000.
FIPS-compliant operations mode requires DXi software 4.0 or later.

Once backups are created, they can be copied (for redundancy) or offloaded (for long-term retention) to one of
the following hot object storage types using the scale-out backup repository Capacity Tier:
• Amazon S3 (including AWS Snowball Edge)
• Google Cloud Storage
• IBM Cloud Object Storage
• Microsoft Azure Blob Storage (including Microsoft Azure Data Box)
• Wasabi Hot Cloud Storage
• Any S3-compatible object storage (on-premises appliance, or cloud storage provider)

Once backups are copied or offloaded to Amazon S3 or Microsoft Azure Blob Storage, they can be further
archived to one of the following respective cold object storage classes using the scale-out backup repository
Archive Tier:
• Amazon S3 Glacier
• Amazon S3 Glacier Deep Archive
• Amazon S3 Glacier Instant Retrieval
• Microsoft Azure Archive Tier

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Veeam CDP
The following source and target datastores are supported:
• NFS on file storage
• VMFS on block storage
• VMFS on internal ESXi storage
• VSAN
VSAN is supported for all hyper-converged infrastructure (HCI) appliances.
• VVOL
VVOL is supported for the following vendors: NetApp, HPE Nimble, Pure Storage, and HPE 3PAR. For
the list of tested vendor product lines, see this Veeam KB article.
Support for hyper-converged infrastructure (HCI) appliances other than VSAN is pending validation by Veeam.
System requirements will be updated based on the testing results.

Tape
LTO3 through LTO9 tape libraries and standalone drives are supported, including Virtual Tape Libraries (VTL).
The tape device must be directly attached to the backup server, to a tape server via SAS, FC or iSCSI interface.

Drivers
• Tape devices without device-specific, vendor-supplied OEM drivers for Windows installed will appear in
Windows Device Manager as Unknown or Generic and require enabling native SCSI commands mode.
• If multiple drivers are available for your tape device, use the one that allows multiple open handles from
a host to a drive to exist simultaneously. Usually, such drivers are referred to as “non-exclusive”.
• No other backup server or software must interact with the tape device.

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Storage Snapshot Integrations
Storage snapshot integration is supported for pre-installed and additional plug-ins that are available for
download at www.veeam.com/backup-replication-download.html (under Additional Downloads).

Cisco HyperFlex HX-Series

• NFS connectivity only
• HyperFlex 4.0(2x) or later (Backup from Storage Snapshots, Full Integration mode)
• Basic authentication is not supported for SSO users in HyperFlex

DataCore SANsymphony
• Fibre Channel (FC) or iSCSI connectivity
• DataCore SANsymphony 10.0 PSP12 or later

Dell PowerScale (formerly Isilon)

• Filer integration for NAS backup functionality

• NFS or SMB (CIFS) connectivity
• OneFS versions 8.1.2 to 9.4

Dell PowerMax
• Fibre Channel (FC) or iSCSI connectivity
• Dell PowerMax/VMAX All Flash (PowerMax OS microcode family 5978 or later)
• Unisphere for PowerMax 9.2.1.6 or later

Dell PowerStore
• Fibre Channel (FC) or iSCSI connectivity
• Dell PowerStore T and PowerStore X series (PowerStore OS 2.x or later)

Dell SC Series (formerly Compellent)

• Fibre Channel (FC) or iSCSI connectivity
• Storage Center OS 7.4.2 or later
• FluidFS and Live Volumes are not supported

Dell VNX, VNX2, VNXe, Unity and Unity XT

• NFS, Fibre Channel (FC) or iSCSI connectivity
• Dell VNX/VNX2 all OE versions are supported
• Dell VNXe OE versions 3.x
• Dell Unity XT/Unity OE versions 5.0 up to 5.2

Fujitsu ETERNUS AF and DX series

• Fibre Channel (FC) or iSCSI connectivity
• ETERNUS AF series: AF250 S2, AF650 S2, AF150 S3, AF250 S3, AF650 S3
• ETERNUS DX series: DX60 S4, DX100 S4, DX200 S4, DX500 S4, DX600 S4, DX8900 S4, DX60 S5,
DX100 S5, DX200 S5, DX500 S5, DX600 S5, DX900 S5
• Software version:
o ETERNUS AF S2 and DX S4 series (except DX8900 S4): V10L88-1000 or later
o ETERNUS AF S3 and DX S5 series, DX8900 S4: V11L30-5000 or later

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Fujitsu ETERNUS HX/AX
• NFS, Fibre Channel or iSCSI connectivity
• ONTAP 7-mode versions 8.2 up to 8.2.5
• ONTAP cluster-mode versions 9.1 to 9.12
• MetroCluster is supported
• ONTAP features application-aware data management and SVM-DR are not supported
• Synchronous SnapMirror is not supported

Hitachi VSP
• Fibre Channel (FC) or iSCSI connectivity
• VSP E series (93-03-01-60/00 or later)
• VSP F series (88-07-01-x0/00 or later)
• VSP G series (88-07-01-x0/00 or later)
• VSP 5100 and VSP 5500 (90-05-01-00/00 or later)
• VSP 5200 and VSP 5600 (90-09-01-00/00 or later)

VSP 5200 and VSP 5600 (90-09-01-00/00 or later)HPE 3PAR StoreServ

• Fibre Channel (FC) or iSCSI connectivity
• 3PAR OS versions 3.2.2 to 3.3.1 MU5
• WSAPI 1.5 and later
• iSCSI VLAN tags are supported
• Virtual Domains are supported
HPE Alletra 5000/6000
• Fibre Channel (FC) or iSCSI connectivity
• OS version 6.0
HPE Alletra 9000
• Fibre Channel (FC) or iSCSI connectivity
• OS version 9.3 or later
• Virtual Domains are supported
HPE Nimble Storage AF-Series, HF-Series and CS-Series
• Fibre Channel (FC) or iSCSI connectivity
• Nimble OS from 5.0 up to 6.1.1
HPE StoreVirtual (formerly LeftHand / P4000 series) and StoreVirtual VSA
• iSCSI connectivity only
• LeftHand OS versions 9.5 to 12.8
• HPE SV3200 (LeftHand OS version 13) is not supported

HPE Primera
• Fibre Channel (FC) or iSCSI (starting from OS versions 4.3 or later) connectivity
• OS versions 4.x
• Virtual Domains are supported
HPE XP
• Fibre Channel (FC) connectivity

17 | Veeam Backup & Replication 12.0.0.1420 | Release Notes 14022023

 • HPE XP8 (90-05-01-00/00 or later)
IBM FlashSystem (formerly Spectrum Virtualize, includes IBM Storwize and IBM SVC)
• Fibre Channel (FC) or iSCSI connectivity
• Spectrum Virtualize from version 8.2 or later
IBM N Series
• NFS, Fibre Channel or iSCSI connectivity
• ONTAP 7-mode versions 8.2 up to 8.2.5
• ONTAP cluster-mode versions 9.1 to 9.12
• MetroCluster is supported
• ONTAP features application-aware data management and SVM-DR are not supported
• Synchronous SnapMirror is not supported
INFINIDAT InfiniBox F-series
• NFS, Fibre Channel (FC) or iSCSI connectivity
• InfiniBox version 5.0 and later
Lenovo DM Series
• NFS, Fibre Channel or iSCSI connectivity
• ONTAP 7-mode versions 8.2 up to 8.2.5
• ONTAP cluster-mode versions 9.1 to 9.12
• MetroCluster is supported
• ONTAP features application-aware data management and SVM-DR are not supported
• Synchronous SnapMirror is not supported
Lenovo Storage V series
• Fibre Channel (FC) or iSCSI connectivity
• Spectrum Virtualize 8.2 or later
NEC Storage M Series
• Fibre Channel (FC) or iSCSI connectivity
• M120, M320, M320F, M520, M720, M720F (Storage Control Software revision 1234 or later)
NEC Storage V Series
• Fibre Channel (FC) or iSCSI connectivity
• V100, V300 (93-04-21-XX or later)
NetApp FAS/AFF/ASA, FlexArray (V-Series), ONTAP Edge/Select/Cloud VSA
• NFS, Fibre Channel (FC) or iSCSI connectivity
• ONTAP cluster-mode versions from 9.1 up to 9.12
• ONTAP 7-mode versions 8.2 up to 8.2.5
• MetroCluster is supported
• ONTAP features application-aware data management and SVM-DR are not supported
• NetApp Synchronous SnapMirror is not supported
NetApp SolidFire/HCI
• iSCSI connectivity
• Element OS version 10.0 or later

18 | Veeam Backup & Replication 12.0.0.1420 | Release Notes 14022023

Nutanix Files
• Filer integration for NAS backup functionality
• NFS or CIFS connectivity
• Nutanix File Server 3.8.1.3 to 4.2.0
Pure Storage FlashArray
• Fibre Channel (FC) or iSCSI connectivity
• Purity version 4.10 or later
• Purity ActiveCluster is supported
• Replicated volume snapshots on the target array are supported

Tintri IntelliFlash (formerly Western Digital IntelliFlash, Tegile)

• NFS, Fibre Channel (FC) or iSCSI connectivity
• Tintri IntelliFlash 3.9.2, 3.10.1 or later

19 | Veeam Backup & Replication 12.0.0.1420 | Release Notes 14022023

Veeam Explorer for Microsoft Active Directory
Microsoft Active Directory Domain Controllers
• Microsoft Windows Server 2022
• Microsoft Windows Server 2019
• Microsoft Windows Server 2016
• Microsoft Windows Server 2012 R2
• Microsoft Windows Server 2012
• Microsoft Windows Server 2008 R2
• Microsoft Windows Server 2008

The minimum supported domain and forest functional level is Windows 2008.

Veeam Explorer for Microsoft Exchange

Microsoft Exchange
• Microsoft Exchange 2019
• Microsoft Exchange 2016
• Microsoft Exchange 2013

Software
• Microsoft Outlook for PST exports (optional)

Veeam Explorer for Microsoft SharePoint

Microsoft SharePoint Server
• Microsoft SharePoint Server Subscription Edition
• Microsoft SharePoint 2019
• Microsoft SharePoint 2016
• Microsoft SharePoint 2013
The 3rd-party RBS providers are not supported.

Veeam Explorer for Microsoft SQL Server

Microsoft SQL Server
• Microsoft SQL Server 2022
• Microsoft SQL Server 2019
• Microsoft SQL Server 2017
• Microsoft SQL Server 2016
• Microsoft SQL Server 2014
• Microsoft SQL Server 2012
• Microsoft SQL Server 2008 R2
• Microsoft SQL Server 2008

20 | Veeam Backup & Replication 12.0.0.1420 | Release Notes 14022023

Veeam Explorer for Oracle
OS
Both 32-bit and 64-bit versions of the following operating systems are supported for the database server,
according to the Oracle Database version compatibility matrix:
• Microsoft Windows Server 2019
• Microsoft Windows Server 2016
• Microsoft Windows Server 2012 R2
• Microsoft Windows Server 2012
• Microsoft Windows Server 2008 R2
• Microsoft Windows Server 2008
• CentOS 5 or later
• RedHat 5 or later
• Oracle Linux 5 or later
• SUSE Linux Enterprise 15
• SUSE Linux Enterprise 12
• SUSE Linux Enterprise 11
Oracle Database
• Oracle 21
• Oracle 19
• Oracle 18
• Oracle 12
• Oracle 11

Configuration
• Oracle Automatic Storage Management (optional, requires ASMlib present)

Veeam Explorer for PostgreSQL

PostgreSQL
• PostgreSQL 15
• PostgreSQL 14
• PostgreSQL 13
• PostgreSQL 12

21 | Veeam Backup & Replication 12.0.0.1420 | Release Notes 14022023

Known Issues and Limitations
Backup infrastructure
• All registered server names must be resolvable into IPv4 or IPv6 address.
• Storage infrastructure is rescanned every 10 minutes. Perform the “Rescan Storage” operation manually
after storage infrastructure changes. Otherwise, Veeam may not “see” newly added volumes right away.
• All sensitive information, such as user credentials or encryption keys, is stored in the configuration
database encrypted with a machine-specific private key of the backup server. Accordingly, a newly
installed backup server cannot decrypt such information if attached to the existing database, so any
encrypted information will have to be supplied manually. To work around this, use the configuration
backup and restore functionality for backup server migrations.
• VM virtual disk file and configuration file names length must not exceed 128 symbols.
• Backup proxy cannot transfer a backup to an SMB-based repository when the share is located on the
same server as the proxy. To work around this, create a Windows-based backup repository on the proxy
server instead.

VMware
• Replication of encrypted VMs with datasets is not supported for vSphere v8
• After upgrading to Veeam Backup & Replication 12, replicas that were in the Failback state during the
upgrade will be erroneously shown to be in the Failover state. To work around the issue, rescan the
affected replicas manually.
• On ESXi 7.0 and above, the replica failback operation forces digest recalculation for both source and
target VMs. The quick rollback option will be ignored.
• Debian and Ubuntu-based Linux backup proxies require that DNS names of vCenter Server and ESXi
hosts are resolvable from the proxy server. Otherwise, jobs will fail with the “NFC storage connection is
unavailable” error.
• Linux-based backup proxies do not support the processing of VMs with virtual disks without ddb.uuid
unique IDs in the hot add mode. Normally, such disks may only be created by certain P2V/V2V
conversion tools.
• DirectSAN backup mode: Multipathing (MPIO) for Linux-based backup proxies leverages only path
failovers and not load balancing. These are limitations of the VMware VDDK, and the distributions
supported for MPIO in DirectSAN are listed in the Virtual Disk Development Kit release notes
corresponding to your vSphere version.
• Processing virtual disks with @ symbol in the disk name is not supported by proxies in VMware VDDK-
based transport modes.
• NSX-T networking is not supported for Virtual Labs or Veeam Cloud Connect Replication.
• NSX networking mapping is not supported during Instant Recovery.
• A virtual backup proxy server cannot be used to back up, replicate, or copy itself in the virtual appliance
(hot add) mode. Jobs configured to do this will automatically failover to the Network processing mode.
CBT will be disabled for proxy VM.
• Virtual Windows-based backup proxy must have VMware Tools installed; otherwise, it will be
considered as not running and will never be assigned any tasks.
• VMware vStorage API for Data Protection has some limitations preventing the hot add process
depending on VM configuration. For a complete list of hot add limitations, refer to KB1054. With the

22 | Veeam Backup & Replication 12.0.0.1420 | Release Notes 14022023

 default proxy settings, should the hot add operation fail, the job will switch to the network mode for a
specific virtual disk.
• Hard Disk restore may fail with the “Restore job failed Error: A specified parameter was not correct:
unitNumber” error when restoring disk to a SCSI controller slot above 15. To work around this, add a
paravirtual SCSI controller to the target VM by editing VM virtual hardware settings with vSphere Client.
• Disk mapping functionality is not supported for IDE, SATA and NVMe disks in the Hard Disk Restore
wizard.
• Restore and replication of VMs between different ESXi versions requires that VM’s virtual hardware
version is compatible with the target host.
• Restoring VM with non-standard virtual disk layout (such as converted from VMware Workstation or
VMware Server) as thin may fail. To work around this issue, restore these disks as thick.
• Instant recovery of non-VMware Linux machines to VMware is not supported for backups of machines
with mkinitrd missing, or with mount points outside of /
• Virtual disk placement and type cannot be customized during full VM restore when restoring backups
produced by version earlier than 6.1.
• Replication jobs may fail if the source or target datastore has special symbols in its name.
• Networkless interaction with Microsoft Windows guests having UAC enabled requires that Local
Administrator (MACHINE\Administrator) or Domain Administrator (DOMAIN\Administrator) account is
provided on Guest Processing step.
• Guest customization settings are not backed up and restored for vCloud Director VMs.
• The state of the Standalone VM option of vCloud Director is not preserved with the full VM restore.
• Virtual appliance (hot add) processing mode does not support IDE disks. This is by the design of the
VMware hot add functionality, which requires SCSI or SATA adaptors (SATA hot add support requires
vSphere 6 or later).
• Direct NFS Access is not supported for VMs with existing snapshots, when VMware quiescence is
enabled.
• Due to a change in ESXi 6.0 Update 1, replication and quick migration to VVol datastores are not
possible with either Veeam or vSphere replication.
• RDM disks in virtual compatibility mode are skipped during Backup from Storage Snapshot.
• Pre-freeze and post-thaw scripts for Linux do not perform elevation to root (sudo) when networkless
processing (VIX) is used.
• Entire VM restore to the original location does not preserve disk IOPs limits, erroneously removing the
associated records from the VMX file. However, restoring to another location will keep these
parameters
• Encryption storage policy is not supported for instant recovery to First Class Disk (FCD).

VMware Cloud on AWS

• Only hot add transport mode is supported due to API limitation.
• All vPower NFS-based functionality is not supported due to platform limitation.
• Networkless guest interaction is not supported due to API limitations.
• Re-IP addressing and file-level recovery for replicas are not supported.
• Only cold switch is supported for Quick Migration.

23 | Veeam Backup & Replication 12.0.0.1420 | Release Notes 14022023

CDP
• In case of any environmental issues, deploying the I/O filter will fail with the “Operation is not allowed
in the current state” error returned by the VMware vSphere VIB deployment framework. In most cases,
the reason is a DNS issue. Other possible reasons include infrastructure issues such as an expired
vCenter EAM certificate.
• CDP policy cannot be created or started with the “veecdp@REPLICATION was not found” error in case
some storage providers are online. To fix the issue, refer to VMware KB76633.
• Following the ESXi host update from vSphere 6.x to 7.0, CDP replica rescan fails with the “Failed to
rescan CDP replicas” error. To solve the issue, open a support ticket and request updated CDP
components (that have been certified by VMware after the Veeam Backup & Replication 12 GA release).
• I/O filter cannot be attached to VMs with snapshots. Remove all snapshots from VMs to be protected
before creating a CDP policy.
• Using a vCenter Server as a CDP proxy is not supported and may cause various issues.
• Certain primary storage integration plug-ins setup programs leave the CDP service stopped after the
installation. Please verify the service state following the installation and start it manually if needed.

Hyper-V 2016/2022
• Hyper-V 2022 host force VM configuration version to be updated from 5.0 to 8.0.
• Restoring VMs which were backed up from Hyper-V 2012R2 (or later) hosts in the crash-consistent
state, to Hyper-V 2022 host fails with the “Writer 'Microsoft Hyper-V VSS Writer' is failed at
'VSS_WS_FAILED_AT_POST_RESTORE'” error due to a bug in Hyper-V.
• Application-aware processing of VMs with Windows guest OS other than Windows Server 2016 and
Windows 10 fails with the “Failed to take in-guest VSS snapshot COM error: Code: 0x80042308” error.
This is a known Hyper-V 2016 compatibility issue that is fixed by updating Hyper-V integration
components on the affected guests with KB3063109.
• Application-aware processing of Active Directory domain controllers running on a guest OS other than
Windows Server 2016 fails with the “Failed to create VM recovery checkpoint” error (32770). To resolve
this issue, make sure the latest Windows Updates are installed for the guest OS on the affected VMs.
• Backing up VMs from the Hyper-V cluster in the rolling upgrade is supported, however, RCT will not be
leveraged until the upgrade is completed for all nodes and cluster functional level is upgraded to
Windows Server 2016 or later. Keep in mind that VMs virtual hardware version must be upgraded to
version 8.0 before RCT can be leveraged on the VM.
• Virtual machines with VMPmemController virtual hardware are skipped from processing due to a Hyper-
V limitation around checkpointing of such VMs. Additionally, the presence of such machines may cause
restore operations to the same Hyper-V host to hang on Hyper-V 2016 versions earlier than the 1803
SAC release due to a bug in Microsoft Hyper-V VSS Writer.
• VMs with pass-through virtual disks cannot be processed due to Hyper-V 2016 and later checkpoints
limitations.

Hyper-V
• Virtual disks consisting of multiple files (such as from virtual machines originally created on Virtual
Server 2005) are not supported for processing.
• CPU Type SCVMM parameter is not backed up and restored on Hyper-V VMs.
• Backup of VMs with virtual disks located both on local and shared CSV/SMB storage is not supported
due to Hyper-V limitation.

24 | Veeam Backup & Replication 12.0.0.1420 | Release Notes 14022023

 • Off-host backup from deduplicated volume fails if the Data Deduplication feature is disabled on the
backup proxy server.
• Shared VHDX virtual disks can be backed up in crash-consistent mode only.
• Transaction log backup for Microsoft SQL Cluster running on shared VHDX is not supported due to a
Microsoft limitation (no VSS support for Shared VHDX).
• Restoring a VM into the root folder of SMB share fails. To work around the issue, restore VM into a
subfolder instead.
• Off-host backup of a VM with Shared Virtual Hard Disks is not supported.

Scale-Out Backup Repository

• Rebalancing of Scale-Out Backup Repository with the Performance Tier that comprises object storage
repositories is not supported. The first run of SOBR rebalancing may skip Microsoft SQL log backups and
the related image-level backups. These backups will be relocated on the next run.

NAS Backup
• When files are backed up directly from the Windows server, NTFS sparse files are handled as regular
files, and thus are inflated during the restore.
• When files are backed up directly from Linux servers, the maximum full file path length is limited to
4096.
• Symlinks within Linux-based SMB shares are not supported and prevent the backup jobs from executing
correctly.
• Force removal of SOBR extent (without backup evacuation) requires running the health check on
impacted backups twice: after removing the extent, and after running the backup job for the first time.

Agent Management
• Universal and Domain local groups are not supported as containers for Microsoft Active Directory-based
protection groups. Use Global groups instead.
• The processing rate for agent backup jobs may show incorrect values (much higher than actual).
• Password-loss protection is not supported for agents backing up data to an object storage repository.
• [For standalone agents and managed by agent Veeam Backup & Replication job type pointed to an HPE
StoreOnce Catalyst repository] Make sure that job settings do not imply setting an immutability period
that will exceed the maximum value configured on the Сatalyst Store. Otherwise, immutability will not
be applied to such backups. Keep in mind that for GFS restore points, the immutability period is set for
their entire lifetime.

Microsoft Windows Server Failover Cluster

• Workgroup clusters, multi-domain clusters, and mixed OS version clusters are not supported for agent-
based backup.
• Only failover clusters with shared disks are supported. CSV (Cluster Shared Volume) based clusters are
not currently supported for agent-based backup.
• SQL Server AlwaysON Clusterless Availability Groups and Availability Groups based on multiple SQL
Server Failover Clusters are not supported for agent-based backup.
• NetBIOS and DNS names for all failover cluster nodes must be resolvable from the backup server.
• Failover clusters with the same NetBIOS names are not supported even when they are joined in different
domains.

25 | Veeam Backup & Replication 12.0.0.1420 | Release Notes 14022023

 • Adding a new node into the failover cluster will result in a full backup performed for all shared disks.
• Bare Metal Recovery restore is not supported for shared disks. Such disks will be filtered out and not
displayed in the corresponding wizard. To restore the content of such disks, use volume-level recovery
or disk export functionality.
• Instant Recovery automatically skips clustered volumes during recovery.

Direct Restore to Amazon EC2

• Direct restore of disks larger than 5TB requires using a proxy appliance, otherwise restore will fail with
the “Object is too large” error.
• Restore of a non-native Windows machine (not originating from AWS) to EC2 fails with the “Failed to
prepare virtual disk for upload” error if executed from a standalone object storage repository. To
restore a machine, move or copy a backup to a block-based backup repository first.

Direct Restore to Microsoft Azure and Azure Stack

• Certain Linux computer configurations may require Azure VM configuration to be adjusted upon restore
to Microsoft Azure. If your VM fails to boot, please contact Veeam Support for assistance.
• VM name, VM group name and VM size are not validated for compatibility with Microsoft Azure naming
policy and storage account type and may cause the restore to fail.
• Microsoft Azure Stack subscription limits are not validated before the restore.

Secure Restore
• Microsoft Windows Defender does not support the Secure Restore option to stop antivirus scanning after
the first virus has been found, so the entire volume will always be scanned.

Windows File Level Restore

• File-level restore may fail if a VM you are restoring from was lacking free disk space at the time of
backup.
• Storage Spaces volumes are not supported for file-level recovery. Consider using Instant VM Recovery
to recover guest files from such VMs. Note that Microsoft does not support Storage Spaces within a VM.
• To restore files from deduplicated volumes, the mount server and backup console must be installed on
Windows Server with the Data Deduplication feature enabled, and the Windows Server version must be
the same or greater than one of the VM you are restoring from. Otherwise, deduplication driver
incompatibility will cause file-level recovery errors with false data corruption reports.
• Compare to production always shows C:\Windows\System32\config and its content as deleted.
• File-level restore for the restore operator role from a restore point stored in a scale-out repository
capacity tier is not currently supported.

Multi-OS File-Level Restore with Mount Host

• Mount host kernel must support the source file system from the backup. Otherwise, mount operation
may result in kernel panic in some cases.
• LVM snapshots and NSS volumes are not supported.
• For restores from the ZFS pool, the mount server kernel must support ZFS and have the zpool tool
installed.
• Restore from BTRFS volumes is only possible with the mount host that is not the original host because
there cannot be multiple BTRFS volumes with the same UUID attached to the same host.

26 | Veeam Backup & Replication 12.0.0.1420 | Release Notes 14022023

Multi-OS File-Level Restore with Helper Appliance
• Legacy Logical Volume Manager version 1 (LVM1) volumes are not supported.
• Encrypted LVM volumes are not supported.
• Spanned, striped, mirrored, and RAID-5 Windows dynamic disks are not supported. To work around the
issue, use Windows File Level Restore instead.
• Non-standard file system configuration support is limited (for example, configurations, where the file
system journal is located on another volume, separately from the actual file system, are only supported
for the ext3 file system, but not for other file systems).
• Restoring files to the original location for Windows VMs is not supported. To work around, use Windows
FLR instead.

Guest File System Indexing

• File ownership data is not collected for files on non-NTFS volumes.
• File ownership data is not collected for guest files of Hyper-V VMs.
• Indexes cannot be published if there are locales or Unicode characters in the file system path.

Replica Failover
• Starting a replicated VM using means other than the product’s user interface (including vSphere Client,
Hyper-V Manager, SCVMM, PowerShell) disables advanced replication functionality such as Re-IP and
failback.

Configuration Backup and Restore

• Under certain circumstances, some encrypted backups may get disconnected from the corresponding
job and appear as Imported. To work around the issue, use the backup mapping functionality to
reconnect the job to the backup files.
• Immediately after configuration restore, Enterprise Manager may show duplicate jobs, and some jobs
may be missing. The issue will go away by itself after some time.

Per VM Backup Files

• The format of the backup chain cannot be upgraded if machines from this backup are being used by an
existing Application Group.
• During the backup chain format upgrade, the associated backup job will be set to the Disabled status.
After the upgrade, the backup job remains in the Disabled status. Enable jobs manually after the
upgrade.

Enterprise Manager
• Instant Recovery via the Self-Service portal is not supported whenever access delegation was set via the
vSphere tag.
• NETBIOS names of backup servers must be resolvable on the Enterprise Manager server.
• Reverse DNS lookup on Enterprise Manager server must be functional for setting up self-service
recovery delegation scope.
• The presence of the .NET 3.5.1 WCF HTTP Activation Windows component prevents Enterprise Manager
from functioning. To work around the issue, uninstall this component.
• The self-service configuration dialog does not display correctly in Microsoft Internet Explorer 11. To
work around the issue, use another supported browser.

27 | Veeam Backup & Replication 12.0.0.1420 | Release Notes 14022023

SureBackup
• Automatic virtual lab configuration is not supported for networks with non-private network addresses.
• Automatic virtual lab networking configuration process may fail with the “ Unable to resolve default
network settings” error. To work around the issue, go back to the wizard and try again.
• Automatic virtual lab networking configuration may fail in some cases when DVS are present in the
virtual environment. In such cases, use the advanced configuration mode to set up the virtual lab
networking manually.
• SureBackup job fails on VM with unsupported or excluded virtual disks which were not explicitly set to
be removed from configuration (as a part of disk exclusion settings in the backup job) because test VM
cannot find its disks and is unable to start.
• Automatic physical mode RDM disk exclusion in the backup job may lead to the situation where the test
VM can connect to the RDM disk and make irreversible changes on the disk. To avoid this, always
exclude the physical RDM disk from the backup job explicitly, selecting the option to remove the
excluded disks from the configuration.
• Some antivirus applications are known to cause BSOD on the backup repository server when the
SureBackup job is started. To prevent this, exclude backup folders from monitoring.

Cloud Connect Backup

• Microsoft SQL Server and Oracle transaction log backup to a cloud repository are not supported.
However, Backup Copy jobs in the immediate copy mode are supported for copying transaction logs
backups to a cloud repository.

Cloud Connect Replication

• Cloud replicas status is not refreshed in real time, but rather periodically. You can press F5 to retrieve
the most current state.
• vApp-level networks are not supported for network mapping functionality (only org-level networks).
• For non-Windows VMs, guest network settings cannot be detected automatically. Because of that,
network mapping in the replication job wizard must be performed manually. Additionally, if you are
replicating non-Windows VMs only, you need to manually specify the default gateways for each
production network by using the Manage Default Gateways dialog on the Service providers node of the
Backup infrastructure tab of the management tree.
• Network extension functionality requires static IP addresses assigned to the processed VMs. Dynamic IP
addressing via DHCP is not supported, and DHCP must be disabled.
• Failover plans session cannot be viewed once failover has been performed.
• Enabling VM auto-import in vCloud Director settings may impact replication functionality.
• Using the move functionality of vCloud Director to move cloud replicas may cause virtual disk loss.
• Remote Console and Remote Desktop functionality are not supported for vCloud Director-based
tenants.
• If a cloud provider renames the Virtual Switch in Hyper-V and updates the Hardware plan, network
mapping will stop working for this Hardware plan. The replicas will be in the "Not connected" status,
and failover will not work.

Backup Copy
• Backup copy jobs no longer support selecting workloads from backup copies or "from infrastructure”.

28 | Veeam Backup & Replication 12.0.0.1420 | Release Notes 14022023

 • The backup copy job in the immediate copy mode processes only the latest backup files chain. To make
such jobs copy all existing backups, create BackupCopyMirrorAll (REG_MULTI_SZ) registry value under
the HKLM\SOFTWARE\Veeam\Veeam Backup and Replication key on the backup server. This value
should be populated with Backup Copy job names.
• The backup copy job with vCloud Director workload may fail to start the backup over WAN accelerator
to a backup repository with a gateway server.
• Legacy backup copy job pointed to a Scale-out repository may fail to start scheduled health check
activity.
• Synthetic full backup is not created according to the backup copy job schedule for vCloud Director
workloads if the primary backup job did not create any restore points for the same date.

Object Storage
• Not all Amazon and Azure regions may provide cold object storage tiers used by the SOBR Archive Tier
and/or compute resources required to provision proxy appliances for data archival. Pay attention to this
when selecting the cloud region to use.
• Using the immutability feature with the existing S3 bucket containing backups created by 9.5 Update 4
requires that both Versioning and Object Lock are enabled on the bucket at the same time before the
immutability feature is enabled. Any other approach will lead to backup offload failures and the inability
to interact correctly with backups in the bucket.
• Data in object storage bucket/container must be managed solely by Veeam, including retention and data
management. Enabling lifecycle rules is not supported and may result in backup and restore failures.

Tape
• Source backup chain upgrade for VM backups will cause Backup to Tape to process the upgraded chain
from scratch to ensure the data and metadata consistency on the tape media.
• File to Tape job fails to build a list of files to process if the catalog contains files with certain Unicode
symbols.
• Backup to Tape job will perform a full backup during each run if the source forever forward incremental
backup job or backup copy job in the immediate copy mode has a retention of less than 3 restore points
or if the source backup copy job in the periodic copy mode has a retention of less than 4 restore points.
• SQL and Oracle transaction log backup to tape are not supported.
• If you manage several tape libraries with the same Veeam backup server and use barcodes to identify
tapes in these libraries, all barcodes must be unique across all tape libraries.

Veeam Explorer for Microsoft Exchange

• Restoring public folder items from the system "In-Place Hold Items" folder to the original location
restores them to the newly created folder with the same name instead of the actual system folder.

Veeam Explorer for Oracle

• Instant database recovery is not supported when the tnsnames.ora and listener.ora files are stored in a
non-default location.
• Instant recovery of the entire Oracle Data Guard is not supported. However, you can restore individual
databases.
• Database restore for Oracle Data Guard with tnsnames.ora and listener.ora located in non-default paths
is not supported.
• Database export functionality may fail for databases larger than 1TB in size due to the SSH command
limit. If you have such databases in your environment, please contact support to enable the workaround.

29 | Veeam Backup & Replication 12.0.0.1420 | Release Notes 14022023

 • Database restore may fail if backed up Oracle server version and target server version have different
patch levels.
• Oracle Real Application Clusters (RAC) and Oracle Data Guard deployments with snapshot standby
option enabled are not supported with OCI-based integration. To work around this issue, use Veeam
Plug-in for Oracle RMAN.
• Oracle XE on Linux is not supported.
• 32-bit Oracle application running on 64-bit operating systems is not supported.
• Configuration with multiple Oracle versions on the same machine is not supported.
• ASM-based Oracle deployments running in virtual machines with Open-VM-Tools installed are not
supported.

Veeam Explorer for Microsoft SharePoint

• Modified By field of restored documents is updated with the account performing the restore.
• Restored Issue list items are assigned new Issue ID.
• Restore of Time Card list is not supported.
• Versioning settings of SharePoint lists are not preserved on restore.
• Restoring Generic List and Pages Library may fail with the “No content type 'XXX' found in web YYY”
error.
• Importing Picture Library export may result in IDs being changed for some items.
• Importing Project Tasks list export does not preserve column order.
• Importing SharePoint list export does not preserve Validation Settings.
• Some Rating Settings of Discussion lists values are not restored.

Veeam Explorer for Microsoft SQL Server

• Instant database publishing to SQL Server cluster requires a free drive letter on all cluster nodes
according to the number of clustered disks in the backup. Instant database recovery requires twice the
number of free drive letters.
• A point in time restore with fine-tuning requires that all nodes of the same AlwaysOn availability group
are located in the same time zone.
• A point-in-time restore of the database from an imported backup is not possible.
• Transaction log backup requires that at least one image-level backup of the SQL Server machine is
performed. This particularly means that transaction log backup will not function after the full SQL
Server machine restore is performed or for newly appearing databases until the next image-level backup
is performed.
• Transaction log backups are not supported for Windows Server 2008 or earlier VMs on Hyper-V 2012
R2.
• SQL Server 2017 and later Graph Tables are not currently supported.

Veeam Explorer for Storage Snapshots

• Multi-home restore is supported for snapshots created by jobs only, not the ones created during a
rescan operation. For other storage snapshots, only disks residing on the same datastore with the VMX
file will be available for all restore types.
• Veeam Restore Operator cannot perform restore from an archived snapshot.

30 | Veeam Backup & Replication 12.0.0.1420 | Release Notes 14022023

 • Data about VM NIC adapters is not collected during snapshot-only and backup from storage snapshot
jobs with snapshots retention, which may result in SureBackup failure for VMs from those snapshots.
Regular restores from such snapshots or restores from backups created by such jobs are not affected.

NetApp ONTAP
• Infinite volumes and FlexGroup volumes are not supported.
• Target units of SVM DR/vFiler DR relationships are not supported and are automatically hidden by the
UI.
• During the rescan of NetApp MetroCluster systems, target SVMs in an inactive state fail to be scanned.
That results in integration failing for those systems. Only affects environments with newly added
MetroCluster systems to Veeam Backup & Replication or new SVMs added to MetroCluster after the
upgrade to Veeam Backup & Replication 12. Existing unchanged installations are not affected.

Globalization
• Non-ASCII characters are not supported in the product installation path. Some user interface (UI)
controls may appear misplaced when a non-standard display DPI setting is set. To work around the
issue, change DPI setting to 100% or 125% using the Display settings of the Windows Control Panel.

User Interface
• If a NETBIOS domain name differs from a fully qualified domain name, AD browser dialog will resolve
the NETBIOS domain name incorrectly when new credentials are added. To work around the issue, fix
credentials manually.
• Job filter functionality includes unmanaged Linux agent jobs under both Server and Workstation
workload types.

PowerShell
• Restores from imported backups residing on an SMB (CIFS) share are not supported through PowerShell.

Setup and Upgrade

• Windows Smart Screen may block the Veeam Backup & Replication ISO file preventing it from mounting.
To work around the issue, go to the ISO file properties, open the General tab and unblock the file in the
Security section.
• For Windows Server Hyper-V 2012 R2, the first job run after the upgrade will not use the changed block
tracking information and thus may take longer than expected.
• After upgrading to Veeam Backup & Replication 12, jobs will automatically perform a full scan-based
incremental run for machines with virtual disks formatted with NTFS with cluster size equal or larger
than 64KB.

31 | Veeam Backup & Replication 12.0.0.1420 | Release Notes 14022023

Installing Veeam Backup & Replication
Veeam Backup & Replication Server
To install Veeam Backup & Replication 12 server and management console:
1. Download the latest ISO version since it will have the latest available cumulative patch built in.
2. Mount the ISO and use autorun or the Setup.exe file. Click Install in the Veeam Backup & Replication 12
splash screen.
3. Select the Install Veeam Backup & Replication option.
4. Accept the terms of Veeam Backup & Replication and 3rd party components license agreements to install
the product. You can find a copy at veeam.com/eula.html
5. Provide setup program with your license file.
6. Review the default installation settings. To change the defaults, click Customize Settings and go
through additional wizard steps.
7. Click Install to start the installation and follow the setup wizard steps.
8. Launch the backup console by clicking the Veeam Backup & Replication product icon on your desktop
and specify localhost to connect to the local backup server.

Veeam Backup Enterprise Manager

If you want to manage one or more Veeam Backup servers with a centralized management web UI, install Veeam
Backup Enterprise Manager. You only need one Enterprise Manager installation per environment.

To install Veeam Backup Enterprise Manager:

1. Mount the ISO and use autorun or the Setup.exe file. Click Install in the Veeam Backup & Replication 12
splash screen.
2. Select the Install Veeam Backup Enterprise Manager option.
3. Accept the terms of the License Agreement to install the product.
4. Provide setup program with your license file.
5. Review the default installation settings. To change the defaults, click Customize Settings and go
through additional wizard steps.
6. Click Install to start the installation and follow the setup wizard steps.
7. Once the installation is complete, access the Veeam Backup Enterprise Manager web UI by clicking the
Veeam Backup Enterprise Manager product icon on your desktop.

Uninstalling Veeam Backup & Replication

1. From the Start menu, select Control Panel > Add or Remove Programs.
2. In the programs list, select Veeam Backup & Replication and click the Remove button.
3. In the programs list, select and remove any additional remaining Veeam components.

32 | Veeam Backup & Replication 12.0.0.1420 | Release Notes 14022023

Upgrading Veeam Backup & Replication
Veeam Backup & Replication 12 supports automated in-place upgrade from any version 11 build and from version
10a (build 10.0.1.4854), which preserves all product settings and configuration. To upgrade from earlier
versions, please contact our Customer Support.

Use the following checklist to ensure that your infrastructure is ready for Veeam Backup & Replication upgrade.
Some of the checks are performed by the built-in configuration check mechanism of the
Veeam Backup & Replication Upgrade wizard, but you can control them manually before starting the upgrade
procedure.

Licensing

1. Veeam Backup & Replication 12 uses the same license file format introduced with version 10, so you can
use your existing version 10/11 license file to install version 12.
2. Your support contract must be active as of the date when the product build you are installing was built.
This is determined by the Support Expiration date in the installed license. If required, you can install a
new license during the upgrade procedure.
3. Are you using Veeam Backup Starter? This edition has been discontinued, so Veeam Backup &
Replication 12 will not accept such a license file. Please download a replacement license file from
the Customer Portal before upgrading.

System Requirements

1. Check if the backup server to be upgraded is installed on the supported operating system version
according to System Requirements. If it is not, create a configuration backup, install
Veeam Backup & Replication 12 on the supported OS first, then restore the configuration backup created
earlier. For information on how to perform the migration, see this Veeam KB article.
2. Make sure that backup infrastructure components meet the system requirements listed in the System
Requirements section of this document. In particular, ensure that all backup infrastructure servers are
based on 64-bit operating systems.
3. Make sure that the environment you are going to protect with Veeam Backup & Replication meets the
requirements listed in the System Requirements section of this document.
4. Make sure that all necessary permissions are granted.
5. Are you using a hardened repository? If yes, ensure that any Linux server associated with the hardened
repository is configured to use a non-root account. For more information, see this Veeam KB article.
6. Do you have any jobs using the Transform previous backup chains into rollbacks option? This option has
been removed from the product, and such jobs are no longer supported. For more information, see this
Veeam KB article.
7. Are you using File to Tape jobs? They have been re-engineered for scalability and are no longer free with
Veeam Backup & Replication 12. You will have a grace period of 3 months following the upgrade to
Veeam Backup & Replication 12, during which your existing jobs will not consume a license. For more
information, see Instance Consumption for NAS Backup and File to Tape Jobs.
8. Are you using installations of Veeam Backup & Replication and Veeam Backup for Microsoft 365 on the
same machine? First upgrade Veeam Backup for Microsoft 365, second upgrade Veeam Backup &
Replication.
9. Are you using integration with Veeam Backup for Microsoft Azure? If yes, after upgrading
to Veeam Backup & Replication 12, select the existing Microsoft Azure compute account in the Manage
Cloud Credentials, click Edit, and go through the Microsoft Azure Compute Account wizard to update
account permissions. Otherwise, you can face problems when adding an external repository with
backups created by Veeam Backup for Microsoft Azure 3.0.

33 | Veeam Backup & Replication 12.0.0.1420 | Release Notes 14022023

 10. Are you using Server 2019 based ReFS backup repositories? If yes, avoid upgrading them to Server 2022
and/or mounting ReFS volumes from Server 2019 to new Server 2022 installs until you read this
thread on Veeam R&D forums. Microsoft has addressed the known regression in the ReFS format
upgrade code, the fix is now publicly available.

Integration with Veeam Management and Monitoring Products

1. Are you using Veeam ONE to monitor your backup infrastructure? If yes, upgrade it first. Veeam ONE
supports monitoring of backup servers version 10a or later.
2. Are you using Veeam Backup Enterprise Manager? If yes, consider the following:
o Important! Starting with Veeam Backup Enterprise Manager 12, a new port (port 9405) is used
for certificate communication between Enterprise Manager and Veeam Backup & Replication.
Ensure that your firewalls are configured to take into account this new port to avoid
communication issues between Enterprise Manager and Veeam Backup & Replication.
o Start the upgrade procedure with this component. Note that Enterprise Manager 12 supports
backup servers version 10a or later, so you can run both old and new product versions side by
side if required.
3. Are you using Veeam Backup Enterprise Manager server added to Veeam ONE? If yes, first upgrade
Veeam ONE, second upgrade Veeam Backup Enterprise Manager, third upgrade Veeam Backup &
Replication.
4. Are you using Cloud Connect? If yes, check with your Cloud Connect service provider if they have
already upgraded their systems to at least the version you are upgrading to.
5. [For upgrade from Veeam Backup & Replication earlier than version 11a build 11.01.1261] Are you
using Veeam Backup & Replication within the infrastructure of Nutanix Mine version 2.0.1 or earlier? If
yes, upgrade Nutanix Mine to version 3.0 first, then upgrade Veeam Backup & Replication to version 12.
6. Are you using Veeam Disaster Recovery Orchestrator? If yes, mind that Veeam Disaster Recovery
Orchestrator 5.0 is compatible with Veeam Backup & Replication 11 and 11a, Veeam Disaster Recovery
Orchestrator 6.0 — with Veeam Backup & Replication 11a and 12. If necessary, upgrade Veeam Disaster
Recovery Orchestrator before upgrading to Veeam Backup & Replication 12.

Integration with Veeam Backup for Public Clouds

Are you using Veeam Backup & Replication integrated with Veeam Backup for Public Cloud solutions? The plug-
ins of these products must be aligned with the version of the products. Do not upgrade to Veeam Backup &
Replication 12 until you install the matching plug-in version for Veeam Backup for AWS (version 6), for Microsoft
Azure (version 5) and Google Cloud Platform (version 4).

Integration with Veeam Backup for Hypervisors

Are you using Veeam Backup & Replication integrated with Veeam Backup for Hypervisors?

• Veeam Backup for Nutanix AHV: plug-in for version 4 of this product is included with
the Veeam Backup & Replication 12 redistributable. During the upgrade to version 12, the plug-in will be
automatically upgraded.
• Veeam Backup for Red Hat Virtualization: plug-in for version 4 of this product is included with
the Veeam Backup & Replication 12 redistributable. During the upgrade to version 12, the plug-in will be
automatically upgraded to the required version.

Integration with Veeam Backup Agents and Enterprise Plug-Ins

1. Are you using Veeam Agents managed via Veeam Backup & Replication?
o If you use versions 4.x of Veeam Agent for Microsoft Windows or Veeam Agent for Linux, they
will stop working after upgrading to Veeam Backup & Replication 12. If you use version 5.x of
the agents, they will continue working with Veeam Backup & Replication 12, but new features of

34 | Veeam Backup & Replication 12.0.0.1420 | Release Notes 14022023

 Veeam Backup & Replication 12 will not be supported. We recommend that you upgrade the
agents to version 6 at your earliest convenience.
o If you use Veeam Agent for Mac 1.0, it will stop working after upgrading to Veeam Backup &
Replication 12. If you use version 1.0.1 of the agent, it will continue working with Veeam Backup
& Replication 12, but new features of Veeam Backup & Replication 12 will not be supported. We
recommend that you upgrade the agent to version 2 at your earliest convenience.
o If you use versions 3.x of Veeam Agent for IBM AIX or Veeam Agent for Oracle Solaris, they will
continue working after upgrading to Veeam Backup & Replication 12, but new features of Veeam
Backup & Replication 12 will not be supported. We recommend that you upgrade the agents to
version 4 at your earliest convenience.
2. Are you using Veeam Plug-In for Oracle RMAN, Veeam Plug-In for SAP HANA or Veeam Plug-In for SAP
on Oracle? If yes, you must upgrade Veeam Backup & Replication first, then you can upgrade Veeam
Plug-ins.

Integration with Storage Systems

1. Make sure your storage systems work on a supported operating system:

o Huawei: storage systems of this vendor are not supported. Remove the storage arrays from the
backup server configuration.
o Cisco HyperFlex: the minimum supported version of the operating system is v4.0(2x). Upgrade to it
or remove the storage arrays from the backup server configuration.
o HPE 3PAR WSAPI: the minimum supported version of the WSAPI is 1.5. Upgrade to it or remove the
storage arrays from the backup server configuration.
o HPE Nimble: the minimum supported version of the operating system is 5.0. Upgrade to it or
remove the storage arrays from the backup server configuration.
o Dell Data Domain: the supported version of the operating system is 6.2 to 7.10. Upgrade to it or the
backup jobs pointed to this repository will fail to start.
o HPE StoreOnce: the minimum supported version of the operating system is 3.18.18 for Gen3 and
4.2.3 for Gen4. Upgrade to it, or the backup jobs pointed to this repository will fail to start.
2. Select the secondary destination for IBM HyperSwap configurations explicitly in the backup job.

Other Changes

1. Note that the last known time-based retention policy is now applied to backups belonging to disabled
backup jobs, as well as to orphaned backups. You can use the new Copy Backup functionality of Veeam
Backup & Replication 12 to create a fully independent copy of the required backups which will not be a
subject to the retention policy.
2. Veeam Backup & Replication 12 supports protecting NAS backups with Backup to Tape jobs. If you have
entire repositories added as sources for backup to tape jobs, make sure these repositories contain only
backups that you want to protect with backup to tape jobs.

Upgrade Process

1. Make sure the latest run for all existing jobs has been completed successfully. Rerun any failed jobs.
2. Ensure there are no running jobs, restore sessions, Instant Recovery sessions and SureBackup jobs. We
recommend that you do not stop running jobs and let them complete successfully.
3. Disable any periodic and backup copy jobs temporarily to prevent them from starting during the
upgrade.
4. Disable CDP policies, otherwise the CDP filter driver will not be upgraded.
5. Ensure there are no active tasks from standalone (unmanaged) agents.
6. Ensure there are no active Veeam Disaster Recovery Orchestrator tasks.
7. Perform the configuration backup, as described in Running Configuration Backups Manually.

35 | Veeam Backup & Replication 12.0.0.1420 | Release Notes 14022023

 Ensure you have configuration backup encryption enabled. Otherwise, stored credentials will not be
included in it. For more information, see Creating Encrypted Configuration Backups.

Additional Considerations for Upgrade from Veeam Backup & Replication 10

Do you have backup copy jobs with synthetic GFS full backups? Before the upgrade, make sure that all GFS
candidates (incremental restore points created on days when GFS was scheduled and that are expected to be
transformed into full GFS restore points) are already transformed into GFS restore points. To force the backup
copy job to transform all GFS candidates, you can temporarily decrease the short-term retention to a value less
than the number of restore points between the latest restore point and the most recent GFS candidate and then
wait till all the candidates are transformed.

Before Veeam Backup & Replication version 11, Veeam Backup & Replication created GFS candidates on days
when GFS was scheduled and only then transformed them into full GFS restore points according to the short-
term retention. For more information on how restore points were transformed, see Synthetic Weekly Full
Backups. Starting from Veeam Backup & Replication version 11, Veeam Backup & Replication creates GFS restore
points according to a new schedule and creates them right on the scheduled days. For more information,
see Changes in GFS Retention. After the upgrade, Veeam Backup & Replication no longer transforms previous
GFS candidates into full GFS restore points. This means, that all GFS candidates lose their GFS status, they
become regular incremental restore points and are deleted according to the short-term retention policy.

36 | Veeam Backup & Replication 12.0.0.1420 | Release Notes 14022023

Upgrading Veeam Backup Enterprise Manager
To perform an upgrade of Veeam Backup Enterprise Manager to version 12, you must be running version 10a
(build 10.0.1.4854) or later on the supported operating system (refer to the System Requirements section of
this document). To upgrade from previous versions, contact Veeam Technical Support.
1. Download the latest ISO version since it will have the latest available cumulative patch built in.
2. Perform a backup of the corresponding SQL Server configuration databases used by the Enterprise
Manager server so that you can go back to the previous version in case of issues with the upgrade.
3. Mount the product ISO and use autorun or run the Setup.exe file. Click Upgrade in the Veeam
Backup & Replication 12 splash screen.
4. Select the Upgrade Veeam Backup Enterprise Manager option.
5. Follow the setup wizard steps as outlined in the installation procedure above. Be sure to select the
same SQL database and instance that was used by the previous Veeam Backup Enterprise Manager
version.
6. If you have Veeam Backup & Replication server installed on the server, upgrade it immediately after
completing the upgrade of the Veeam Backup Enterprise Manager server. Otherwise, this local
backup server will not be able to run jobs.
Please note that immediately after the upgrade, Enterprise Manager performance may be impacted due to the
configuration database being optimized by the maintenance job. This can take up to an hour, depending on the
database size.

37 | Veeam Backup & Replication 12.0.0.1420 | Release Notes 14022023

Upgrading Veeam Backup & Replication Server
To perform an upgrade of the Veeam Backup & Replication server to version 12, you must be running version 10a
(build 10.0.1.4854) or later. To upgrade from previous versions, contact Veeam Technical Support.
1. Download the latest ISO version since it will have the latest available cumulative patch built in.
2. Ensure there are no active processes, such as any running jobs and restore sessions. We recommend
that you do not stop running jobs and let them complete successfully instead. Disable any periodic
and Backup Copy jobs, so that they do not start during the upgrade.
3. Perform a backup of the corresponding SQL Server configuration databases used by the backup
server, so that you can easily go back to the previous version in case of issues with the upgrade. You
can also use built-in configuration backup functionality.
4. Mount the product ISO and use autorun or run the Setup.exe file. Click Upgrade in the Veeam
Backup & Replication 12 splash screen.
5. Select the Upgrade Veeam Backup & Replication option.
6. Follow the upgrade wizard steps as outlined in the installation procedure above. Be sure to select
the same SQL database and instance that was used by the previous product version.
7. If you are using remote backup consoles, upgrade them manually using the product ISO file.
Unfortunately, the automatic upgrade is not supported this time due to the major version number
change.
8. Open the Veeam Backup & Replication user interface. If necessary, the automated upgrade wizard
will automatically appear, prompting you to upgrade product components running on remote
servers. Follow the wizard to complete the upgrade process.
9. If some remote servers are unavailable at the time of the upgrade, you can run the Upgrade wizard
at any time later from the main product menu. Note that out-of-date product components cannot
be used by jobs until they are updated to the backup server version.
10. If you are using the Virtual Labs functionality, please open the settings of each virtual lab and click
through the wizard to redeploy each virtual lab with the new proxy appliance version.

11. If you are using Linux servers for your backup infrastructure components, the upgrade process will
automatically deploy the new persistent data mover only to Linux servers with the VMware Backup
Proxy role. To deploy it on other Linux servers, click through the Linux server properties, or use Set-
VBRLinux PowerShell cmdlet to mass-deploy. Until you do this, those Linux servers will continue
using the legacy run-time data mover to avoid issues with the backup repository not meeting the
persistent data mover requirements.
12. Enable any scheduled jobs that you have disabled before the upgrade.

Please note that immediately after the upgrade, backup server performance may be impacted due to the
configuration database being optimized by the maintenance job. This can take up to an hour, depending on the
database size.

38 | Veeam Backup & Replication 12.0.0.1420 | Release Notes 14022023

Licensing
Veeam Backup & Replication can be licensed per protected workload with Veeam Universal License (VUL), or per
CPU Socket of underlying hypervisor host (for vSphere or Hyper-V VMs protection only). For more information,
see Veeam Licensing Policy at veeam.com/licensing-policy.html

The trial license key is sent to you automatically after downloading the product. The trial license is valid for 30
days from that moment and includes Basic technical support.

To obtain a full license key, please refer to veeam.com/buy-veeam-products-pricing.html

Subscription VUL and Perpetual VUL licenses include a maintenance plan with Premium support. Perpetual
Socket license includes a one-year maintenance plan with Basic support. To renew or upgrade your maintenance
plan, please contact Veeam Renewals at veeam.com/renewal.html

Updating Veeam Backup & Replication License

Veeam Backup & Replication server license is managed centrally by the Enterprise Manager server. If you are
using Enterprise Manager, do not update the license on individual backup servers directly, as Enterprise
Manager will force its license to all connected backup servers.

To install the new license file to a backup server connected to the Enterprise Manager server:
1. Open Configuration > Licensing tab in Enterprise Manager UI, and click Install License.
2. Browse to the license file (.lic) that was sent to you after registration to install the license. To learn
more, see the Licensing section.
3. The provided license file will be automatically propagated and applied to all Veeam Backup servers
connected to this Enterprise Manager server.

To install the new license file to a standalone backup server that is not managed by the Enterprise Manager
server:
1. Select License from the main menu.
2. Click the Install license button to browse to the license file (.lic) that was sent to you after
registration to install the license. To learn more, see the Licensing section.

39 | Veeam Backup & Replication 12.0.0.1420 | Release Notes 14022023

Technical Documentation References
If you have any questions about Veeam Backup & Replication, you may use the following resources:
• Product web page: www.veeam.com/vm-backup-recovery-replication-software.html
• User guides: www.veeam.com/documentation-guides-datasheets.html
• Community forums: www.veeam.com/forums

To view the product help, press the F1 key or select Help > Online Help from the main menu.

Technical Support
We offer email and phone technical support for customers with active maintenance agreements and during the
official evaluation period. For a better experience, please provide the following when contacting our technical
support:
• Version information for the product and all infrastructure components.
• Error message and/or accurate description of the problem you are having.
• Log files. To export the log files, select Help > Support Information from the main menu and follow the
wizard to export the relevant set of log files.

To submit your support ticket or obtain additional information, please visit veeam.com/support.html.

TIP
Before contacting technical support, consider searching for a solution on Veeam R&D Forums at
veeam.com/forums

40 | Veeam Backup & Replication 12.0.0.1420 | Release Notes 14022023

Contacting Veeam Software
At Veeam Software, we pay close attention to comments from our customers — and make it our mission to listen
to your input, and to build our products with your suggestions in mind. We encourage all customers to join
Veeam R&D Forums at veeam.com/forums and share their feedback directly with the R&D team.

Should you have a technical or licensing issue or question, please feel free to contact our Customer Support
organization directly. We have qualified technical and customer support staff available 24 hours a day, 7 days a
week who will help you with any inquiry that you may have.

Customer Support
For the most up-to-date information about our support practices, business hours and contact details, please
visit veeam.com/support.html. You can also use this page to submit a support ticket and download the support
policy guide.

Company Contacts
For the most up-to-date information about company contacts and office locations, please visit
veeam.com/contacts.

41 | Veeam Backup & Replication 12.0.0.1420 | Release Notes 14022023