STUDENT ASSESSMENT BOOKLET-I

H L T W H S 0 0 2 F o l l o w sa f e p r a c t i c e s
fo r d i r e c t c l i e n t c a r e

Student Name: Sujan Adhikari

Suite 203, 11-15 Deane Street Burwood, NSW, 2134

Email: [email protected]
RTO Code: 45342
© 2020 Advance College
Advance College is a trading name of Australian Newtown College, RTO 45342.
Cover image © Shutterstock www.shutterstock.com
 ASSESSMENT OVERVIEW
This Student Assessment Booklet-I includes Task 1 for assessment of HLTWHS002 Follow safe practices for
direct client care.

ABOUT YOUR ASSESSMENTS

This unit requires that you complete 4 assessment tasks. You are required to complete all tasks to demonstrate
competency in this unit.

Assessment Task About this task

Assessment Task 1: Written questions You must correctly answer all questions to show that you
understand the knowledge required of this unit.

Assessment Task 2: Project – WHS You are complete a work health and safety inspection of an
inspection area in your workplace.

Assessment Task 3: Project – WHS risk You are to complete a WHS risk assessment.
assessment

Assessment Task 4: Workplace observations There are three parts to this assessment:
 Part A: You are to locate and discuss your workplace’s
organisational policies and procedures with your assessor.
 Part B: You are to demonstrate the application of
emergency response policies and procedures.
 Part C: You are to demonstrate the application of infection
control policies and procedures by cleaning up a ‘blood
spill’.

Supporting resources
You may like to look at the following websites, books and documents for more information about the topics
related to this unit:
 Arnott, G 2011, The Disability Support Worker, Pearson Australia, Frenchs Forest, NSW.
 Croft, H 2013, The Australian Carer 3rd edn, Pearson Australia, Frenchs Forest, NSW.

How to submit your assessments

When you have completed each assessment task you will need to submit it to your assessor.
Instructions about submission can be found at the beginning of each assessment task.

Assessment Task Cover Sheet

At the beginning of each task in this booklet, you will find an Assessment Task Cover Sheet. Please fill it in for
each task, making sure you sign the student declaration.
Your assessor will give you feedback about how well you went in each task, and will write this on the back of the
Task Cover Sheet.

Prerequisite
The prerequisite for this unit is NIL.

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 PERFORMANCE EVIDENCE

The candidate must show evidence of the ability to complete tasks outlined in elements and
performance criteria of this unit, manage tasks and manage contingencies in the context of the job
role.
There must be demonstrated evidence that the candidate has completed the following tasks at least
once in line with state/territory WHS regulations, relevant codes of practice and workplace
procedures:

 contributed to a workplace WHS meeting or inspection

 conducted a workplace risk assessment and recorded the results
 consistently applied workplace safety procedures in the day-to-day work activities required by
the job role, including:

 infection control
 hazardous manual tasks
 use of personal protective equipment
 reporting incidents

 followed workplace procedures for at least one simulated emergency situation

KNOWLEDGE EVIDENCE

The candidate must demonstrate knowledge of:

 state/territory legislation and how it impacts on workplace regulations, codes of practice and
industry standards, including:

 state/territory WHS authorities

 rights and responsibilities of employers and workers, including duty of care
 hazardous manual tasks
 infection control

 safety symbols and their meanings, including signs for:

 poisons
 emergency equipment
 personal protective equipment (PPE)
 specific hazards such as sharps, radiation

 hazard identification, including:

 definition of a hazard
 common workplace hazards relevant to the industry setting including hazardous manual
tasks, infection control risks and personal safety risks
 workplace procedures for hazard identification
 strategies minimising risk

 safety considerations when working in a home-based environment, including:

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  rights and responsibilities of workers and clients
 basic home fire safety including high-risk groups, behaviour that contributes to fire injury
and fatalities, and smoke alarm placement, installation and maintenance.
 risks to personal safety
 common sources of infection and means to minimise transfer of infectious diseases
 fundamentals of the muscoskeletal system and practices to minimise injury to self and
clients

 workplace emergency procedures

 workplace policies and procedures for WHS

For all documentation on the performance criteria and assessment requirements of the unit HLTWHS002 Follow
safe work practices for direct client care, please refer to the training.gov.au website with this link:
https://training.gov.au/Training/Details/HLTWHS002.

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 ASSESSMENT TASK COVER SHEET

Students: Please fill out this cover sheet clearly and accurately for this task.

Student Name Sujan Adhikari

Assessor Name

Unit: HLTWHS002 Follow safe practices for direct client care

ASSESSMENT DETAILS

Written/Oral questions Projects

Assessment Type
Workplace observations

AGREEMENT BY THE STUDENT

Read through the assessments in this booklet before you fill out and sign the agreement below.
Make sure you sign this before you start any of your assessments.
Have you read and understood what is required of you in terms of Yes No
assessment?
Do you understand the requirements of this assessment? Yes No
Do you agree to the way in which you are being assessed? Yes No
Do you have any special needs or considerations to be made for this Yes No
assessment? If yes, what are they? …………………………… …………………………
………………… ……… … … .………………………………………….
Do you understand your rights to appeal the decisions made in an Yes No
assessment?
None of this work has been completed by any other person. Yes No

I have not cheated or plagiarised the work or colluded with any other Yes No
student/s.

I have correctly referenced all resources and reference texts to complete these Yes No
assessment tasks.
I understand that if I am found to be in breach of policy, disciplinary action Yes No
may be taken against me.

STUDENT DECLARATION

Sujan Adhikari
I,__________________________________, certify that the statements I have

attested above have been made in a good faith, are true and correct. To the best of my knowledge and

belief, these tasks are my own work.

Sujan. 27/02/2023
Student Signature: …………………………… Date: ............... /................./...................................

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 ASSESSMENT TASK COVER SHEET – Attempt 1

Result Satisfactory (S) Not Yet Satisfactory

(NYS)
ASSESSOR FEEDBACK (Assessment Task 1)
Assessors: Please return this cover sheet to the student with assessment results and feedback.

Assessor signature: Date:

ASSESSMENT TASK COVER SHEET – Attempt 2

Re-assessment Result Satisfactory (S) Not Yet Satisfactory

(NYS)
ASSESSOR FEEDBACK (Assessment Task 1)
Assessors: Please return this cover sheet to the student with assessment results and feedback.

Assessor signature: Date:

ASSESSMENT TASK COVER SHEET – Attempt 3

Re-assessment Result Satisfactory (S) Not Yet Satisfactory (NYS)

ASSESSOR FEEDBACK (Assessment Task 1)

Assessors: Please return this cover sheet to the student with assessment results and feedback.

Assessor signature: Date:

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 ASSESSOR DECLARATION

I declare that I have conducted a fair, valid, reliable and flexible assessment with this student, and I

have observed the student demonstrate unit outcomes through consistent and repeated application of

skills and knowledge over a period of time and provided appropriate feedback.

Signature:

Date:

STUDENT FEEDBACK AND ASSESSMENT APPEALS

You can make an appeal about an assessment decision by putting it in writing and sending it to us.
Refer to your Student Handbook for more information about our appeals process.

I have received my assessment result and I am satisfied with the given feedback for this
assessment.
I am not satisfied about my result and I would like to appeal regarding my result.

Student Signature: …………………………… Date: ......... /.........../..................

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 ASSESSMENT TASK 1: WRITTEN QUESTIONS

TASK SUMMARY:
 This is an open book test – you can use the Internet, textbooks and other documents to
help you with your answers if required.
 You must answer all questions correctly.
 Write your answers in the space provided.
 If you need more space, you can use extra paper. All extra pieces of paper must include
your name and the question number/s you are answering.
 You may like to use a computer to type your answers. Your assessor will tell you if you
can email them the file or if you need to print a hard copy and submit it.

WHAT DO I NEED IN ORDER TO COMPLETE THIS ASSESSMENT?

 Access to textbooks and other learning materials.
 Access to a computer and the Internet (if you prefer to type your answers).

WHEN DO I DO THIS TASK?

 You will do this task in your own time.

WHAT DO I NEED TO DO IF I GET SOMETHING WRONG?

If your assessor marks any of your answers as incorrect, they will talk to you about resubmission. You will need
to do one of the following:
 Answer the questions that were incorrect in writing.
 Answer the questions that were incorrect verbally.

QUESTION 1
a) What is the definition of a hazard?

A hazard is any source of potential damage, harm or adverse health affects on something or someone under certain
conditions at work.

b) Which of the following are hazards? Tick the correct answers

Is this a hazard? Tick each correct answer

Working with clients in their homes

A strained back

Workplace procedure for manual handling

Showering client

Lifting a box

Working long hours

Stress

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 c) What could be the consequence if you did not correctly follow your workplace’s policies and procedures in
the following areas? Provide one consequence for each.

 Hazard management

 Hazard management is basically a field that involves identifying, analysing, and eliminating potential
 hazards. An example of a hazard would be things such as hazardous construction materials that could
 endanger the lives of workers.

 Care plans

If care plans are not followed correctly then there is high chance of client’s health conditions where to
degrade. They may have conditions where may have sore diet or some bedsores. In this case, health
degradation of the client in the main consequence

 Manual handling

Hazardous Manual Tasks can cause musculoskeletal disorders and these injuries may result from: Moving,
transporting, transferring clients. Repetitive movements. Lifting and carrying materials and equipment.
Working at incorrect heights.

 Using mobility equipment

Consequences of incorrect use of mobility equipment can be fall or injury of the client. It could be both simple and
serious.

 Using personal protecting equipment

Incorrect use of personal protecting can have several consequences such as cuts and punctures, chemical
burns, electric shock and impacts and collision.

 Duress alarm system

A duress alarm is a small personal alarm, often the size of a pendant, which should be carried on your
person at all times. In the event of an incident the user can press the help button and the signal will go
through to a response centre and answered by trained professionals.

 Emergency procedures

The consequences of not following emergency procedures can be deadly serious. It can take a lot of human
life. For example. If evacuation is not done during the case of fire, widespread smoke, or bomb threat it can
take a lot of lives.

 Incident procedures

Consequences of incorrect incident procedure can lead to more injuries, poor health of client and improper
or insufficient treatment of the client.

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  Infection control

It favours the spread of pathogens and health. Care settings can act as amplifiers of disease during
outbreak, with an impact on both hospital and community health.

QUESTION 2
List six things you would check when you are doing a fire safety check on a client’s home.

Check that all the smoke and fire alarms are functioning properly.
1.

See if there is fire extinguisher or not. If not advice to put at least one fire extinguisher.
2.

Have a look if the battery in fire alarm is more than a year old or not. If yes, replace the battery.
3.

Take a note if the fire alarm is almost ten years or not. If it is over 10 years, then replace it.
4.

Testing the alarm by pressing the test button and listening for the beep.
5.

Keeping the alarm due free advice cleaning it at least once a year.
6.

Regular fire safety check should be done.

7.

Check fire extinguisher working or not while doing regular check up.
8.

QUESTION 3

a) You notice that a box of rubbish has been left in the corridor again.
You nearly tripped over a similar box last week and you moved it outside to the rubbish bin – where it
should have been placed.

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 Now someone has done the same thing again!

Why is it important that you report this particular hazard, rather than just moving it out to the bin like you did
last time?

It is important that I report this particular hazard, rather than just moving it out to the bin like, I did last
time
because after we report it, the organization will identify this hazard and play a huge role in eliminating this
hazard. It is a very serious hazard as it can have potential injury like cuts, factures, bleeding etc.

b) Some of the residents have put in a complaint that the dining room is too cold. Management has now
forbidden the use of the air conditioners in the dining room.
Jenny is concerned that this makes the environment unsafe for the workers. The staff all get extremely hot
while serving the meals. It is always a very busy time and they are running around getting the residents in
place, serving meals, assisting with feeding, packing up the dishes and so on.
Jenny notices that some of the staff are getting uncomfortable. Ian had sweat pouring off him yesterday and
Rebecca was bright red in the face.
By the end of mealtimes they are all hot and bothered.

 Does Jenny have a responsibility to report this as a WHS issue to management? Explain your answer.

Yes, Jenny should report this as a WHS issue of the management because as much as the health of client is
important equally the health of the workers is also important. The staffs are facing unpleasant situation at
work. The model of WHS Act set out certain types of workplace incidence that needs to be notified to
regulators after becoming aware of it.

 What possible solution could Jenny could suggest?

Jenny could suggest:

 To put the air condition in a level which is neither hot or cold.
 To put another air condition in the area where the workers normally work.
 To have her meal in her room.
 She could also suggest them to put on warmer clothes.

 Jenny’s solution (see your response above) has been approved. She has been asked to assist with putting her
solution into effect. Suggest at least three ways that she can do this.

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  Taking meals to the resident’s room
 Asking the residents to put on some warm clothes during dining
 Ask the residents to become co-operative with the decision made by the organization.

QUESTION 4
Fill out the table below.

a) Standard precautions

 What are they and when should they be used?

Standard precautions are a set of infection control practices used to prevent transmission of diseases that
can be acquired by contact with blood, body fluid, non-intact skin, and mucous membrane.
Standard precautions should be used for all patient care. This must be used when caring for all patients
regardless of the patient’s perceived or actual infectious status, when handling blood or any other body
substances, secretions and excretions, nonintact skin or mucous membrane.

 What precautions should be taken?

 Use of personnel protective equipment
 Respiratory hygiene /cough etiquette
 Hand hygiene
 Clean and disinfected environmental surfaces
 Sterile instruments and devices
 Safe injection practices
 Sharpe safety

b) Additional precautions

 What are they and when should they be used?

Additional precautions are infection and control precautions and practices required in additional to routine
practice. They are based on the mode of transmission of the infection agent airborne, droplet, and contact.
Additional precautions should be applied when patient have a known or suspected infectious agent that may
not be contained using standard precautions alone. These additional sprecaution should be tailored based
on the infectious agent involved and made of transmission.

 What precautions should be taken?

 Disposal of equipment
 Appropriate signage
 Additional environment cleaning
 Additional use of PPE
 Additional precaution while entering the room.

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  Wear clean and non-sterile gown and gloves
 Restrict HCW movement
 Remove all non-essential equipment.

QUESTION 5

While you are on a home visit, a client tells you that she is feeling unwell. She has stomach cramps, feels very
nauseous and has bad diarrhea.
She tells you she must have picked it up off her grandson who visited yesterday, as he was unwell when he was
visiting and had to rush off to use her toilet.

a) What responsibility does the client have to the worker?

The client has to ensure the safety to the worker. Since, she believes she has caught a communicable disease from
her grandson she has to let authority know about it so that they ca ensure both client’s and workers safety. She
must also immediately be taken to visit the doctors.

b) What infectious disease do you think it is likely your client has?

since the client has stomach cramps, feels very nausea and has bad diarrhea, she is likely to have gastroenteritis as
all of these are the symptoms of gastroenteritis.

c) What are three things that should be done to minimise the risk of this spreading to other people?

 Practicing proper hand hygiene. Washing hands carefully with soap and water.

 Washing fruits and vegetables and cooked seafood thoroughly.

 Cleaning and disinfecting contaminated surfaces.

d) Why is this a risk for workers – even though the client is in her own home?

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 This is risk for workers even through the client is in her own home as the viruses are easily spread from one person to another.
Viral gastroenteritis is highly infectious and is spread by the vomit or faeces of an infected person through person-to-person
contact, contaminated objects, contaminated food or drink and also through aerosolised particles when people vomit.

QUESTION 6
List five things you can do to remain up to date with safe work practices.

Safe practice 1: Performing job hazard analyses

Safe practice 2: Routine equipment inspection, maintenance and selection.

Safe practice 3: Creating a safety plan.

Safe practice 4: Record keeping where required.

Safe practice 5: Keeping a Tidy Workplace

QUESTION 7

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 Fill out the table after each scenario.

a) Omar works in a rural location. His job is to visit clients in their homes. Due to the large area he services,
Omar spends many hours of the day driving to different properties to see his clients.

List two risks (at least one risk must List a control measure for each risk
include damage to musculoskeletal system)

Risk 1: This risk factor can be prevented by combined focus on the

risk assessment process, implementation of technical and
High chance of musculoskeletal disorders at
personal oriented measures.it can be prevented by early
upper limb, law back and lower limb as he is
identification and intervention
he is spending many hours day driving visiting
different properties to see his clients so, he is
in long hours in sitting position that results back
strains and injury.

Risk 2: He should tack workload nearer to his home which saves his
Load hours mean on work breaks which may time or he can tack break in between.
create mental stress due to high workload as he
have cover large areas which may left little time
for himself.

b) Kellie works transporting disabled clients to appointments or to the shops and other locations.

List two risks List a control measure for each risk

Risk 1: Moving people require specific training covering aspects such

This involve lifting and posture consideration on as how to lift, lower and support. Such task should be carried
behalf of the staff member, the staff is unsupported or out in a way that is comfortable and safe for the client and
slips then they may injury themselves. staff member. Good selection of equipment available for
worker are required to lift and move heavy goods.

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 Risk 2: Initial assessment identifies suitable areas to park vehicles and
No initial assessment conducted, or initial assessment suitable access point from property to be visited
does not identify suitable parking area or access point.

QUESTION 8

Source: http://www.thesafeness.com/manual-material-handling.php

Look at the diagram above.

Why does this method of lifting produce less strain on the musculoskeletal system than bending at the waist?

This method of lifting produces less strain on the musculoskeletal system than bending at the waist. It is
important to move close to the object and part yours body straight and head held firm. It helps no effect on
your muscle. firm grip helps carry the loud easily. Bending the knees help support the load for your body
without stress on your back. Also, lifting with legs help lifting load with less pressure of your back.

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 QUESTION 9

Jenny was injured at work when using a portable hoist to transfer a client with a disability.
The injury occurred because Jenny was not given any training in how to use the equipment.
Jenny’s supervisor had told her to follow the instructions in the manual – Jenny couldn’t find the manual so she
decided to figure it out herself.

a) Did the employer show a duty of care to Jenny? Explain your answer.

No, the employer did not show a duty of care to jenny. It is employer duty to protect their employers from
any potential hazard. The employer should have trained Jenny first before sending her to work. It is employer
duty to duty to take care of workers and their health at the workplace

b) Did Jenny fulfil her duty of care? Explain your answer.

No, Jenny did not fulfil her duty of care because she must take reasonable care of her own health and safety of others
who may be affected by her incompetent manual handling skills.

c) Jenny works in Victoria. She would like to find out more about her WHS responsibilities. What is the name
of the WHS authority that Jenny should contact?

Her responsibility:

 monitor and enforce compliance with the OHS Act and regulations

 make recommendations to the Minister about the OHS Act, regulations and compliance codes

 promote public awareness and discussion about occupational health, safety and welfare issues

 Occupational Health and Safety Act 2004(OHS Act) is the name of the WHS authority that she should

contact.

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 QUESTION 10
In the table below, give a brief explanation of what each of the safety signs mean
Sign Meaning

A “Slippery When Wet” sign is a sign that business owners or employees

must
put down to warn people that they can slip and fall on the floor when it is
wet.

First aid is emergency care given immediately to an injured person. The

purpose of first aid is to minimize injury and future disability. In serious
cases, first aid may be necessary to keep the victim alive

An Automated External Defibrillator (AED) is a portable device that uses an

electric shock to restore regular heartbeat rhythm for a person in cardiac
arrest. In the event of a cardiac emergency, every second counts and simply
having an AED and a single AED Sign at your facility is not enough

“biohazard” for the purpose of this symbol is defined as “those infectious

agents presenting a risk or potential risk to the well-being of man, either
directly through his infection or indirectly through disruption of his
environment.”. The symbol is a fluorescent orange or an orange-red colour.

The presence of this symbol (a magenta or black propeller on a yellow

background) on a sign denotes the need for caution to avoid contamination
with or undue exposure to atomic radiation.

is recommended. Find out more about the coronavirus on the World Health
Organization website. Recommendation from WHO. Official WHO website.
Learn about Coronavirus. Advice for the public.

Use personal protecting equipment such as mask and gloves.

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 QUESTION 11
a) List four emergencies will be covered by emergency procedures in the workplace?

 Weather Emergency or Natural Disaster

 Illness or Accident
 Industrial accidents
 Active Assailant

b) List three key pieces of information you should be familiar with that you can find in emergency
procedures.

Three key pieces of information:

To ensure,
 the safety, health and
 well-being of staff, students, contractors and
 visitors during emergency procedure.

What do I need to hand in for this task? Have I completed this?

Your answers to each question 

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